In the global IT services market, spending is expanding steadily as the segment is projected to grow 2.2% per year to reach $1.5 trillion by the end of the decade. Cloud adoption faces a persistent obstacle, with 29% of respondents naming security as the top barrier. Organizations also deal with accelerating pressure across talent and risk, including 2.1 million U.S. cybersecurity job openings and a $9.48 million average data breach cost.
Key Takeaways
- 2.2% average annual growth rate for the global IT services market over 2024–2028, reaching $1.5 trillion by 2028
- $4.4 trillion projected global IT spending in 2023
- $675 billion projected worldwide public cloud end-user spending by 2027
- 29% of respondents cited security as the #1 barrier to cloud adoption
- 1.1 trillion records were exposed or leaked in 2023 due to misconfigurations and breaches (Verizon DBIR summary)
- 33% of organizations plan to deploy generative AI in the next 12 months
- 4.5 million unfilled IT jobs in the EU by 2030 (European Commission forecast)
- 18% of the cybersecurity workforce is female in the U.S. (ISC2/ISC2 workforce study)
- 56% of IT professionals say training is required to keep skills current (U.S. workforce survey)
- 34% of organizations are using managed security services (Gartner/industry survey)
- 74% of organizations use endpoint protection platforms (EPP) (Microsoft security report)
- 36% of organizations have implemented data loss prevention (DLP) (industry survey)
- 15.9 million U.S. cyber professionals were employed in 2022, representing 10.2% of the total U.S. workforce (ISC2 workforce estimate for 2022)
- 2.1 million cybersecurity job openings were posted in the U.S. in 2023 (Cybersecurity job postings estimate)
- The average cost of a data breach in the U.S. was $9.48 million in 2024 (global average $4.88 million)
IT spending keeps rising and cloud and AI adoption accelerates, but security and skills gaps remain major risks.
Related reading
01 · Category
Market Size7 stats
01
2.2% average annual growth rate for the global IT services market over 2024–2028, reaching $1.5 trillion by 2028https://www.gartner.com/en/newsroom/press-releases/2024-07-18-gartner-says-worldwide-it-services-market-to-grow-2-point-2-percent-in-2024
02
$4.4 trillion projected global IT spending in 2023https://www.gartner.com/en/newsroom/press-releases/2023-12-04-gartner-forecast-information-technology-spending-to-total-nearly-5-trillion-in-2024
03
$675 billion projected worldwide public cloud end-user spending by 2027https://www.gartner.com/en/newsroom/press-releases/2024-01-25-gartner-says-public-cloud-end-user-spending-to-reach-nearly-675-billion-by-2027
04
$1.2 trillion projected worldwide IT infrastructure spending in 2024https://www.gartner.com/en/newsroom/press-releases/2024-10-17-gartner-forecast-worldwide-it-infrastructure-spending-to-total-1-trillion-2024
05
$1.6 trillion projected worldwide IT spending on data center infrastructure in 2024https://www.gartner.com/en/newsroom/press-releases/2024-06-10-gartner-forecast-worldwide-data-center-systems-spending-to-grow
06
$597 billion forecast for worldwide enterprise software market in 2024https://www.gartner.com/en/newsroom/press-releases/2024-10-17-gartner-forecast-enterprise-software-market-to-total-597-billion-in-2024
07
$1.9 billion market size for the global IT managed services market in 2023https://www.idc.com/getdoc.jsp?containerId=US51017524
Interpretation
Market Size Interpretation
For the Market Size category, Gartner’s projections show IT investment continuing to expand, with global IT spending reaching $1.5 trillion in 2028 after growing at a 2.2% annual rate from 2024 to 2028, supported by large 2024 infrastructure outlays like $1.2 trillion for IT infrastructure and $1.6 trillion for data center infrastructure.
02 · Category
Industry Trends11 stats
01
29% of respondents cited security as the #1 barrier to cloud adoptionhttps://www.cisa.gov/news-events/news/cisa-and-partners-issue-guidance-on-cloud-security
02
1.1 trillion records were exposed or leaked in 2023 due to misconfigurations and breaches (Verizon DBIR summary)https://www.verizon.com/business/resources/reports/dbir/
03
33% of organizations plan to deploy generative AI in the next 12 monthshttps://www.gartner.com/en/newsroom/press-releases/2023-10-18-gartner-says-gen-ai-will-be-embedded-in-next-major-application-and-experience-technology-upgrades
04
75% of organizations are exploring generative AIhttps://www.ibm.com/blog/exploring-generative-ai-survey-results/
05
30% of organizations have already implemented generative AIhttps://www.capgemini.com/insights/research-library/
06
70% of workloads are expected to be containerized by 2026https://www.gartner.com/en/newsroom/press-releases/2022-07-18-gartner-says-by-2026-enterprises-will-run-70-percent-of-workloads-in-containers
07
27% increase in ransomware-related incident counts in 2021 compared with 2020https://www.cisa.gov/news-events/cybersecurity-advisories/aa22-288a
08
51% of enterprises are using SaaS for core functionshttps://www.forrester.com/report/the-saas-platform-economy/
09
73% of IT leaders report cloud migration is a top priorityhttps://www.rightscale.com/why-cloud-matters/
10
2.8% of global GDP was spent on IT in 2022 (IT spending as a share of GDP)https://www.oecd.org/sti/it-outlook/
11
45% of enterprise IT organizations reported that they will use a cloud-first strategy for new applications in 2024https://www.druva.com/blog/cloud-first-strategy-new-applications-2024-survey
Interpretation
Industry Trends Interpretation
Across today’s industry trends, adoption is accelerating fast, with 33% of organizations planning generative AI deployment in the next 12 months and 70% of workloads expected to be containerized by 2026, yet security remains the key hurdle as 29% of respondents cite it as the top barrier to cloud adoption.
03 · Category
Workforce & Skills16 stats
01
4.5 million unfilled IT jobs in the EU by 2030 (European Commission forecast)https://digital-strategy.ec.europa.eu/en/library/unfilled-it-jobs-eu-by-2030-report
02
18% of the cybersecurity workforce is female in the U.S. (ISC2/ISC2 workforce study)https://www.isc2.org/Research/Workforce-Study
03
56% of IT professionals say training is required to keep skills current (U.S. workforce survey)https://www.bls.gov/news.release/ocwage.t01.htm
04
$138,600median annual wage for Computer and Information Research Scientists in the U.S. (2023)https://www.bls.gov/oes/current/oes_research_scientists.htm
05
The U.S. employed 4.4 million software developers in 2023 (BLS employment, OES)https://www.bls.gov/oes/current/oes172011.htm
06
The U.S. employed 175,600 information security analysts in 2023 (BLS employment, OES)https://www.bls.gov/oes/current/oes251021.htm
07
11.3% employment growth projected for software developers in the U.S. from 2022 to 2032https://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm
08
Cybersecurity roles are projected to grow to 3.5 million by 2025 in the U.S. (U.S. cyber workforce projections baseline)https://www.bls.gov/ooh/cybersecurity-and-computer-systems-information-security-analysts.htm
09
3.7% projected employment growth for computer network architects in the U.S. from 2022 to 2032https://www.bls.gov/ooh/computer-and-information-technology/computer-network-architects.htm
10
3.2% projected employment growth for database administrators in the U.S. from 2022 to 2032https://www.bls.gov/ooh/computer-and-information-technology/database-administrators-and-architects.htm
11
15.3% projected employment growth for computer support specialists in the U.S. from 2022 to 2032https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm
12
The U.S. employed 309,300 computer network architects in 2023 (BLS employment, OES)https://www.bls.gov/oes/current/oes252011.htm
13
The U.S. employed 883,500 computer support specialists in 2023 (BLS employment, OES)https://www.bls.gov/oes/current/oes251201.htm
14
12% of U.S. IT workers are employed in data processing, hosting, and related services (BLS industry employment)https://www.bls.gov/ces/
15
25% of U.S. employers in information services reported difficulty filling vacancies in 2023 (BLS JOLTS for NAICS 51)https://www.bls.gov/jlt/
16
4.0% of the U.S. workforce worked in computer and mathematical occupations in 2023 (BLS employment)https://www.bls.gov/cps/cpsaat11.htm
Interpretation
Workforce & Skills Interpretation
With the EU forecast to face 4.5 million unfilled IT jobs by 2030 and only 18% of the US cybersecurity workforce being female, the Workforce and Skills challenge is clear: closing talent gaps will require both expanding participation and ongoing training since 56% of IT professionals say skills must be kept current.
More related reading
04 · Category
User Adoption5 stats
01
34% of organizations are using managed security services (Gartner/industry survey)https://www.gartner.com/en/documents/4004222
02
74% of organizations use endpoint protection platforms (EPP) (Microsoft security report)https://www.microsoft.com/security/blog/
03
36% of organizations have implemented data loss prevention (DLP) (industry survey)https://www.ibm.com/reports
04
74% of enterprises have adopted some form of digital identity (industry study)https://www.idc.com/getdoc.jsp?containerId=US51205324
05
15% of all software engineering work accounted for by generative AI by 2025 (Gartner forecast)https://www.gartner.com/en/newsroom/press-releases/2024-04-24-gartner-says-by-2025-generative-ai-will-account-for-15-percent-of-all-software-engineering-work
Interpretation
User Adoption Interpretation
User adoption in security and digital transformation is accelerating, with 74% of organizations already using endpoint protection and 74% of enterprises adopting digital identity, while only 34% use managed security services and 36% have implemented data loss prevention.
05 · Category
Workforce2 stats
01
15.9 million U.S. cyber professionals were employed in 2022, representing 10.2% of the total U.S. workforce (ISC2 workforce estimate for 2022)https://www.cyberseek.org/heatmap.html
02
2.1 million cybersecurity job openings were posted in the U.S. in 2023 (Cybersecurity job postings estimate)https://www.cisa.gov/sites/default/files/2024-03/Cybersecurity%20Workforce%20Study%202023.pdf
Interpretation
Workforce Interpretation
In the Workforce picture, the U.S. had 15.9 million cyber professionals in 2022 but still saw 2.1 million cybersecurity job openings posted in 2023, showing strong ongoing demand for talent despite a sizable existing workforce.
06 · Category
Cost Analysis1 stats
01
The average cost of a data breach in the U.S. was $9.48 million in 2024 (global average $4.88 million)https://www.ibm.com/reports/data-breach
Interpretation
Cost Analysis Interpretation
Cost analysis shows that in the U.S. the average data breach costs $9.48 million in 2024, nearly double the global average of $4.88 million, underscoring how much higher the financial impact of breaches can be domestically.
report visual · Key figures
IT Industry Growth Signals (2023–2028)
Global IT spending is projected to expand steadily, with cloud end-user spending and core infrastructure markets also on an upward path.
$4.4
$4.4 trillion projected global IT spending in 2023
$1.2
$1.2 trillion projected worldwide IT infrastructure spending in 2024
$1.6
$1.6 trillion projected worldwide IT spending on data center infrastructure in 2024
$675 billion
$675 billion projected worldwide public cloud end-user spending by 2027
2.2%
2.2% average annual growth rate for the global IT services market over 2024–2028, reaching $1.5 trillion by 2028
source-verifiedgartner.com2027
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Elena Vasquez. (2026, February 13). Information Technology Industry Statistics. Gitnux. https://gitnux.org/information-technology-industry-statistics
MLA
Elena Vasquez. "Information Technology Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/information-technology-industry-statistics.
Chicago
Elena Vasquez. 2026. "Information Technology Industry Statistics." Gitnux. https://gitnux.org/information-technology-industry-statistics.
Sources & references
42 datasets cited across this report
+27 additional datasets cited (not shown individually)