01 Industry overview
The fec industry at a glance
The global family entertainment center (FEC) market is estimated at $34.57 billion in 2026, with North America the largest regional market and skill-based games the leading activity segment.
- $34.57B[18]
- Global market size, 2026
- 6.4%[18]
- Forecast CAGR, 2027–2032
- 1,717[10]
- FEC locations, 2026
- 40.23%[18]
- Skill-game activity share, 2026
- Market size
- The global family entertainment center market is estimated at $34.57 billion in 2026. A separate estimate places the U.S. family and indoor entertainment center market at $5.25 billion in 2024.[18][40]
- Forecast & CAGR
- The global market is forecast to reach $50.32 billion by 2032, representing a 6.4% CAGR from 2027 to 2032. The U.S. market is forecast to reach $10.56 billion by 2034, growing at an 8.1% CAGR from 2025 to 2034.[18][40]
- Market share & regions
- North America is identified as the largest regional market, while Asia-Pacific is forecast to be the fastest-growing region. The U.S. market alone was valued at $5.25 billion in 2024.[18][40]
- Segmentation
- Skill and competition games accounted for 40.23% of global activity-area revenue in 2026. Other major activity segments include physical play, arcade games, bowling, and AR/VR attractions; revenue is also generated through admissions, games, food and beverage, parties, and merchandise.[18][40]
- Key players & concentration
- JLL counted 1,717 FEC locations across 43 concepts in 2026, occupying about 40 million square feet. The leading U.S. chains in that survey were Chuck E. Cheese with 465 locations, Bowlero with 351, and Dave & Buster’s with approximately 240 venues including Main Event.[10]
- Pricing
- JLL reported an indicative spend of roughly $35 per person for an afternoon at newer family-oriented location-based entertainment concepts in 2026. Publicly comparable industry-wide admission or per-visit pricing data was not identified.[10]
- Trends, drivers & challenges
- Growth is being supported by demand for experiential, social, and technology-enabled entertainment, including AR/VR and mixed-attraction venues. JLL reported that FEC location growth had flattened to 10.6% since 2023, while food-and-beverage spending remained pressured in 2025 as consumers traded down.[10]
- Consumer behavior & competition
- FEC operators compete with other out-of-home concepts as well as home entertainment. Dave & Buster’s identifies internet and video gaming and home movie streaming as competitive alternatives, while its 2025 comparable-store sales fell 5.0%, indicating a challenging consumer-spending environment.[11]
- M&A
- Consolidation remains important: Dave & Buster’s acquired Main Event in 2022 and reported 243 North American venues under the two brands as of February 3, 2026. Bowlero also expanded its platform through its acquisition of Lucky Strike in 2023.[11][10]
- Regulation
- U.S. operators and attraction suppliers face state and local amusement-safety, building, fire, accessibility, labor, and food-service requirements. For stationary activity centers, the CPSC made ASTM F2012-24 the applicable mandatory standard under 16 CFR part 1238 for products manufactured after July 5, 2025.[49]
- Latest news
- JLL’s 2026 location-based entertainment review counted 1,717 FEC locations and a 91-location pipeline, describing the category as mature and increasingly shaped by consolidation. Dave & Buster’s reported $2.1 billion of fiscal-2025 revenue, down 1.4% year over year, while opening 11 new stores.[10][11]
02 Ranking
Top 10 Companies in the Fec Industry
The leading companies in the fec industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 11, 2026 · Next review December 11, 2026
because KidZania runs 26 interactive children's facilities worldwide with more than 9 million annual visitors, it concentrates on role-play edutainment at a defined footprint, whereas Cinergy Entertainment Group stands out for integrated centers that combine cinemas, arcades, bowling, and other attractions in one operating model.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in role-play edutainment
KidZania
MX
Ranked #1 · 9.6 · Role-play edutainment
Why we picked it: It focuses on role-play edutainment at scale, with 26 facilities and 9 million annual visitors.
Leader in multi-attraction centers
Cinergy Entertainment Group
US
Ranked #2 · 9.4 · Multi-attraction centers
Why we picked it: It runs multi-attraction venues where movie, arcade, and bowling offerings sit in one location.
Leader in indoor attractions networks
Merlin Entertainments
GB
Ranked #3 · 9.3 · Indoor attractions networks
Why we picked it: It mixes indoor attractions and family entertainment brands across 20+ countries.
Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.
Full ranking
| # | Company | Overall ↓ | Impact | Performance | Momentum | Innovation | Company snapshot |
|---|---|---|---|---|---|---|---|
| 1 | KidZania Role-play edutainment · MX | 9.6 | 9.8 | 9.3 | 9.3 | 9.9 | |
Company snapshot · KidZania · Data as of November 11, 2026 Operates 26 interactive children's facilities worldwide and receives more than 9 million annual visitors.[50]
| |||||||
| 2 | Cinergy Entertainment Group Multi-attraction centers · US | 9.4 | 8.6 | 9.9 | 9.9 | 9.9 | |
Company snapshot · Cinergy Entertainment Group · Data as of November 11, 2026 Operates integrated entertainment centers combining cinemas, arcades, bowling and other attractions.[51]
| |||||||
| 3 | Merlin Entertainments Indoor attractions networks · GB | 9.3 | 9.9 | 9.3 | 8.6 | 9.2 | |
Company snapshot · Merlin Entertainments · Data as of November 11, 2026 Operates 140+ attractions in more than 20 countries, including LEGOLAND and SEA LIFE.[52]
| |||||||
| 4 | TEEG Family entertainment centers · AU | 9.3 | 9.8 | 9.3 | 9.3 | 8.5 | |
Company snapshot · TEEG · Data as of November 11, 2026 Operates more than 350 family entertainment centers across Asia-Pacific.[53]
| |||||||
| 5 | ROUND ONE Corporation Bowling and arcades · JP | 9.3 | 9.4 | 8.7 | 9.8 | 9.2 | |
Company snapshot · ROUND ONE Corporation · Data as of November 11, 2026 Operates 160 entertainment complexes across Japan, the United States and China.[54]
| |||||||
| 6 | Urban Air Adventure Park Indoor adventure and active entertainment parks, US · US | 8.8 | 8.6 | 8.7 | 9.3 | 8.5 | |
Company snapshot · Urban Air Adventure Park · Data as of November 11, 2026 Operates a large US network of indoor adventure parks featuring trampolines and family attractions.[55]
| |||||||
| 7 | Majid Al Futtaim Entertainment Family entertainment and leisure venues, Middle East · AE | 8.5 | 7.0 | 8.5 | 9.7 | 9.9 | |
Company snapshot · Majid Al Futtaim Entertainment · Data as of November 11, 2026 Operates family entertainment concepts and leisure destinations across the Middle East and Africa.[56]
| |||||||
| 8 | Lucky Strike Entertainment Bowling, amusements, FECs and waterparks, North America · US | 8.4 | 8.9 | 8.1 | 7.8 | 8.5 | |
Company snapshot · Lucky Strike Entertainment · Data as of November 11, 2026 Operates more than 360 North American locations spanning bowling, amusements, FECs and waterparks.[57]
| |||||||
| 9 | Dave & Buster's Entertainment Arcade-dining and family entertainment venues, North America · US | 8.2 | 9.8 | 7.0 | 7.0 | 8.5 | |
Company snapshot · Dave & Buster's Entertainment · Data as of November 11, 2026 Operates 243 Dave & Buster's and Main Event venues across North America.[58]
| |||||||
| 10 | iPlay America Indoor amusement park and family entertainment, US · US | 7.7 | 7.5 | 8.2 | 8.0 | 7.0 | |
Company snapshot · iPlay America · Data as of November 11, 2026 Operates an indoor amusement park with rides, arcade games, food and family attractions.[59]
| |||||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
- Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
- Momentum (20%): growth trajectory and future potential.
- Innovation (15%): R&D intensity and how technologically advanced the company is.
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 11, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Emilia Santos. (2026, February 13). Top 10 companies in the fec industry. In Fec Industry Statistics. Gitnux. https://gitnux.org/fec-industry-statistics/#top-companies
Family/indoor entertainment centres market value by region
North America holds the largest share at $72.1M.
03 Trends & forecasts
Top 10 Fec Industry Trends & Forecasts 2027
What is changing in the fec industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01FEC growth flattens after expansion
High confidenceJLL counted 1,717 FEC locations across 43 concepts in 2026, occupying roughly 40 million square feet. Growth had flattened to 10.6% since 2023, with only 91 locations in the pipeline.[10]
Forecast 2027: In 2027, the U.S. and Canadian FEC base is likely to expand more slowly than newer location-based entertainment categories, with openings concentrated in proven markets and replacement or remodel projects. A reasonable expectation is low-single-digit net location growth.
02Consolidation reshapes established operators
High confidenceJLL identified consolidation as an increasingly important feature of the mature FEC category. Its 2026 survey listed Chuck E. Cheese with 465 locations, Bowlero with 351, and Dave & Buster’s with roughly 240 locations including Main Event.[10]
Forecast 2027: Consolidation should remain active in 2027 as scaled operators use acquisitions, franchising and portfolio optimization to gain purchasing power and improve site economics. Independent operators will increasingly compete through local differentiation or specialized attractions.
03Consumer spending remains pressured
High confidenceDave & Buster’s reported fiscal-2025 revenue of $2.1 billion, down 1.4% year over year, while comparable-store sales fell 5.0%. The company also cited changes in consumer spending among factors affecting future performance.[58][11]
Forecast 2027: In 2027, attendance may prove more resilient than discretionary food, beverage and premium add-on spending. Operators are likely to emphasize bundles, memberships, off-peak discounts and lower-entry-price activities to protect visit frequency.
04Value pricing becomes more important
Medium confidenceJLL reported an indicative spend of approximately $35 per person for an afternoon at newer family-oriented location-based entertainment concepts in 2026. Dave & Buster’s fiscal-2025 comparable-store sales decline indicates that consumers remained sensitive to discretionary spending.[10][58]
Forecast 2027: During 2027, operators will likely increase visible value architecture: family packages, prepaid game cards, loyalty rewards and weekday pricing. Premium venues will continue charging more, but will need clearer differentiation through food quality, service and exclusive experiences.
05Skill-based competition remains central
Medium confidenceThe overview reports that skill and competition games represented 40.23% of global FEC activity-area revenue in 2026, making them the largest activity segment. JLL also describes established FECs as a major part of the broader location-based entertainment market.[10]
Forecast 2027: Skill-based attractions should remain the anchor category in 2027 because they support repeat play, social interaction and measurable competition. New investment is likely to favor activities that generate tournaments, leaderboards or replayable challenges rather than passive viewing.
06Mixed-attraction venues broaden revenue
High confidenceThe overview identifies physical play, arcade games, bowling and AR/VR attractions as major activity segments, alongside admissions, games, food and beverage, parties and merchandise. JLL’s review covers a broad location-based entertainment market rather than a single attraction type.[10]
Forecast 2027: In 2027, new and remodeled FECs are likely to combine several attraction types under one ticket or membership. This should reduce reliance on any single game category and increase opportunities to monetize parties, group events and food service.
07Technology investment shifts toward replayability
Medium confidenceDave & Buster’s identifies new or improved technologies and changes in consumer behavior as material business factors, while the overview highlights AR/VR and technology-enabled entertainment as growth drivers.[60]
Forecast 2027: Technology spending in 2027 is likely to prioritize attractions with short sessions, high throughput, simple onboarding and repeat-play value. AR/VR will expand selectively where operators can demonstrate reliable utilization and manageable maintenance costs.
08International franchising expands selectively
High confidenceDave & Buster’s reported opening franchise locations in Bengaluru, Mumbai, Manila and Santo Domingo through February 2026, with additional planned locations in Mexico City, Perth and New Delhi for fiscal 2026.[58]
Forecast 2027: In 2027, international growth should continue mainly through franchising and carefully selected urban markets rather than broad company-owned expansion. Asia-Pacific and other high-density markets are likely to attract the most attention because they can support large, mixed-use entertainment venues.
09Bowling strengthens its FEC role
High confidenceBowlero’s acquisition of Lucky Strike added 14 upscale bowling and entertainment venues to its portfolio in September 2023. JLL’s 2026 survey listed Bowlero, operating Lucky Strike and AMF, with 351 locations.[61][10]
Forecast 2027: Bowling should remain an important multi-generational anchor in 2027, particularly when combined with arcades, food and beverage and event programming. Operators will continue repositioning selected bowling centers as broader social-entertainment venues rather than traditional alleys.
10Remodeling outpaces greenfield development
High confidenceJLL described the FEC category as mature, reported a relatively slim 91-location pipeline and noted an active remodeling program at Chuck E. Cheese’s 465-location estate.[10]
Forecast 2027: In 2027, capital expenditure is likely to favor remodels, attraction refreshes and technology upgrades at existing sites over large-scale greenfield development. This approach should reduce site-selection risk while improving guest experience and revenue per square foot.
04 Statistics
Technology & Innovation
Generative AI adoption is broadly planned in adjacent entertainment markets: 72% of U.S. leaders reported early adoption in 2025, and typical FEC technology payback cited was 12 months or less from modernization investments.
AI in the fec industry
- 72% of U.S. entertainment-industry leaders surveyed said their companies were early adopters of generative AI in 2025.[1]
- 25% of media and entertainment organizations surveyed had one or more generative-AI programs in place in 2025.[1]
- 47% of media and entertainment organizations surveyed were in the early stages of implementing or planning to implement generative AI in 2025.[1]
- 90% of media and entertainment companies surveyed expected their investment in AI to increase over the following 24 months.[2]
- 13% of media and entertainment organizations surveyed planned to implement generative AI within three years in 2025.[1]
Automation in the fec industry
- Amusement and leisure technology operators typically achieved payback in 12 months or less from modernization investments, according to a 2025 market update covering FECs.[3]
- 1% of media and entertainment organizations surveyed were not planning to implement generative AI within three years in 2025, indicating very broad planned technology adoption.[1]
- Technology spending in the amusement and leisure market, including FECs, was roughly 1%–2% of industry revenue in 2025.[3]
Digital Transformation in the public sector and nonprofit sector (sector benchmark)
- 98% of surveyed public-sector organizations worldwide reported having some form of digital-transformation strategy in 2025.[4]
- 72% of EU enterprises had at least basic digital intensity in 2025, including 96% of large enterprises and 69% of small enterprises.[5]
- 71% of EU small and medium-sized enterprises reached at least a basic level of digital intensity in 2025.[5]
- 74% of EU businesses reached a basic level of digital intensity in 2024, compared with 73% of SMEs and 98% of large businesses.[5]
Technology Adoption in the public sector and nonprofit sector (sector benchmark)
- 20.0% of EU enterprises with at least 10 employees used artificial-intelligence technologies in 2025, up from 13.5% in 2024.[5]
- 45% of philanthropic organizations reported that their technology leader reported directly to the chief executive or president in 2024.[6]
- 52.9% of EU enterprises with at least 10 employees conducted meetings remotely via the internet in 2024.[5]
- 48% of nonprofits reported using artificial intelligence in 2025, up from 31% in 2024.[7]
Cloud Computing in the public sector and nonprofit sector (sector benchmark)
- 80% of surveyed nonprofits were more likely to adopt a cloud-based solution in 2024 than two years earlier.[8]
- 93% of surveyed nonprofits said they wanted to move their current technology to the cloud in the prior GiveSmart study.[8]
- 85.2% of EU enterprises using paid cloud services used them for email in 2025, while 71.7% used office software and 71.5% used file storage.[5]
- 52.7% of EU enterprises used paid cloud-computing services in 2025, up 7.4 percentage points from 2023.[5]
- 60% of surveyed charities said their cloud journey was largely complete in 2025.[9]
Big Data in the public sector and nonprofit sector (sector benchmark)
- 7.28% of EU enterprises performed analytics on government-authority open data using their own employees in 2025.[5]
- 40% of EU enterprises performed data analytics internally or through another organization in 2025.[5]
- 5.92% of EU enterprises performed analytics on data from smart devices or sensors using their own employees in 2025.[5]
- 13.85% of EU enterprises used an external enterprise or organization to perform data analytics in 2025.[5]
- 33.02% of EU enterprises performed data analytics using their own employees in 2025.[5]
IoT in the public sector and nonprofit sector (sector benchmark)
- 67% of EU internet users used internet-connected home-entertainment solutions in 2024.[5]
- 15% of EU internet users used smart meters or smart lights for home energy management in 2024.[5]
- 29% of EU enterprises used interconnected devices or systems that could be monitored or controlled remotely via the internet in 2021.[5]
- 32% of EU internet users used a smartwatch, fitness band or similar wearable in 2024.[5]
05 Statistics
Data & Analytics
Operational reporting and data governance remain focal points: JLL tracked 1,717 FEC locations across 43 concepts in 2026, while public-sector data-quality coverage shows 22% had an established data-quality program in 2024.
Business intelligence in the fec industry
- Approximately 260 software companies served the amusement, attractions and family entertainment center technology market in 2025.[3]
- 16.5 million square feet was the location-based entertainment development pipeline tracked by JLL in 2026.[10]
- 5.0% was the fiscal 2025 comparable-store sales decline used by Dave & Buster’s as a core operating performance measure.[11]
- 12 months or less was the typical technology payback period cited for amusement and family entertainment center operators in 2025.[3]
- 4,746 locations across 207 entertainment concepts were tracked in JLL’s 2026 U.S. and Canada study.[10]
- 153 Dave & Buster’s comparable stores were monitored for fiscal 2025 performance reporting.[11]
Data analytics in the fec industry
- 54.6 million dollars was the increase in Dave & Buster’s noncomparable-store revenue during the 2025 year-to-date reporting period.[11]
- 6.2% was international same-venue revenue growth for the venue operator in 2025.[11]
- 9,700 dollars was average U.S. revenue per event for the venue operator reported in 2025.[11]
- 403,000 events were serviced worldwide by the venue operator in 2025.[11]
- 1.6% was the decline in Dave & Buster’s revenue during the 2025 year-to-date reporting period.[11]
- 4.5% was U.S. same-venue revenue growth for the venue operator in 2025.[11]
Data Quality in the public sector and nonprofit sector (sector benchmark)
- Across 46 U.S. state governments, 22% had an established data-quality program in 2024, while 78% did not.[12]
- Among surveyed nonprofits, 9% described themselves as highly data-driven in 2025, while 34% said data was collected but not fully leveraged.[13]
- Across 350 public-sector organizations in 23 countries, 41% said in 2024–2025 that they could access data at the speed needed for decision-making.[14]
- Among surveyed nonprofits, 10% said data was embedded in organizational culture with an integrated data platform in 2024.[15]
- Across 46 U.S. state governments, 89% of CIOs rated data quality as important, very important or critically important in 2024.[12]
- Across 46 U.S. state governments, 95% of respondents said increased AI and generative-AI adoption would affect the importance of data management in 2024.[12]
Data Governance in the public sector and nonprofit sector (sector benchmark)
- Across 350 public-sector organizations in 23 countries, 61% said achieving interoperability was a key priority of their data and IT strategy in 2024–2025.[14]
- Across 350 public-sector organizations in 23 countries, 53% identified ineffective data governance and management as a challenge in 2024–2025.[14]
- Across 36 OECD countries, 83% reported policy initiatives promoting ethical data management in 2025.[16]
- Among surveyed nonprofits globally, 37% reported having a data-handling policy in 2025.[2]
- Across 350 public-sector organizations in 23 countries, 52% had ongoing projects to improve interoperability of their data and IT systems in 2024–2025.[14]
- Across 36 OECD countries, 80% reported implementing the principle of managing data with integrity in 2025.[16]
KPIs in the fec industry
- 48.7 million dollars was Dave & Buster’s fiscal 2025 net loss.[11]
- 3 Main Event stores were opened during fiscal 2025, one of the company’s reported development KPIs.[11]
- 5.0% was Dave & Buster’s fiscal 2025 comparable-store sales decrease.[11]
- 436.6 million dollars was Dave & Buster’s adjusted EBITDA in fiscal 2025.[11]
- 10.6% was family entertainment center location growth from 2023 to 2026 in the U.S. and Canada.[17]
- 20.8% was Dave & Buster’s adjusted EBITDA as a percentage of revenue in fiscal 2025.[11]
06 Statistics
Strategy & Growth
Category expansion is tied to format strategy and consolidation: family entertainment center locations increased 10.6% from 2023 to 2026 in the U.S. and Canada, while consolidation keeps reshaping established operators.
Growth in the fec industry
- 34.57 billion U.S. dollars was the projected global family entertainment center market size for 2026 in Mordor Intelligence’s forecast.[18]
- 6 new parks opened and 13 franchise agreements were secured by Launch Family Entertainment in 2025.[19]
- 10.6% growth in family entertainment center locations was recorded from 2023 to 2026 in JLL’s chain-location analysis.[17]
- 1,717 family entertainment center locations were identified by JLL in 2026 across chains with at least three existing or planned locations.[17]
- 11 new stores opened during Dave & Buster’s fiscal 2025, with one additional Dave & Buster’s relocation.[11]
Differentiation in the fec industry
- 40,000 to 50,000 square feet was the target size for future Main Event stores, supporting a smaller-format growth strategy.[11]
- 2 major brands, Dave & Buster’s and Main Event, formed Dave & Buster’s two reporting units in fiscal 2025.[11]
- 5 entertainment formats—bowling, laser tag, karting, arcade games and virtual reality—were offered by Cineplex family entertainment center operators.[20]
Mergers and acquisitions in the fec industry
- 243 venues were owned and operated by Dave & Buster’s as of February 3, 2026; the company’s 2025 filing did not report a comparable completed acquisition figure.[11]
- 49 properties were in Herschend’s portfolio after the Palace Entertainment acquisition closed in May 2025.[21]
- 24 U.S. attractions were acquired by Herschend Family Entertainment from Palace Entertainment in May 2025.[21]
Strategic partnerships in the fec industry
- 5 international franchise partnerships had been signed by Dave & Buster’s as of February 3, 2026.[11]
- 13 franchise agreements were secured by Launch Family Entertainment in 2025.[19]
- 6 new parks were opened by Launch Family Entertainment in 2025 as part of its franchise-led expansion.[19]
- 37 franchised locations were planned under Dave & Buster’s international franchise partnerships as of February 3, 2026.[11]
07 Statistics
People & Workforce
Work-model flexibility varies across sectors, with hybrid prevalence reported in U.S. local and state governments at 36% for those under 250 full-time-equivalent employees in 2025.
Remote Work in the public sector and nonprofit sector (sector benchmark)
- Among U.S. public-sector workers in 2024–2025, 41.0% of federal-government employees worked at home, compared with 41.9% in state government and 24.4% in local government.[22]
- Across U.S. public-sector workers, 33.6% could work at home in 2024–2025, and 29.4% did so, according to annual averages.[22]
- In 2025, 7% of surveyed U.S. state and local governments reported having at least some staff working outside their metropolitan area or state.[23]
- In 2025, 4% of surveyed U.S. state and local governments hired new staff to work exclusively offsite.[23]
Hybrid Work in the public sector and nonprofit sector (sector benchmark)
- In 2025, 36% of U.S. local and state governments with fewer than 250 full-time-equivalent employees reported using hybrid work.[23]
- In 2025, 35.6% of surveyed Florida nonprofits with paid employees offered hybrid office/home work arrangements.[17]
- In 2025, 67% of surveyed U.S. state and local governments reported that flexible work practices had a positive productivity impact.[23]
- Among U.S. state and local governments with hybrid schedules in 2025, 61% had designated shared in-office days.[23]
- In 2025, 75% of U.S. local and state governments with at least 2,500 full-time-equivalent employees reported using hybrid work.[23]
Employee Engagement in the public sector and nonprofit sector (sector benchmark)
- Across the U.K. Civil Service, the employee engagement index was 65% in 2025, up one percentage point from 2024.[24]
- In 2025, employee engagement ranged from 57% to 71% across the U.K. Civil Service’s main organizations.[24]
- In 2025, Audit Wales reported an 84% participation rate in its employee engagement survey, up from 80% in 2023.[25]
- In 2025, New South Wales public-sector employee engagement increased to 63.6 points from 62.3 points in 2024.[26]
- In 2025, Audit Wales recorded an overall employee engagement score of 73% using the Civil Service People Survey methodology.[25]
Change Management in the public sector and nonprofit sector (sector benchmark)
- In 2025, fewer than half of surveyed nonprofits said their organization evaluated whether change initiatives had a positive impact on performance.[27]
- In 2025, 59.4% of surveyed nonprofit organizations reported reviewing change initiatives to capture lessons learned.[27]
- In 2025, 41.7% of surveyed nonprofits shared change-management lessons internally, while 30.9% shared them both internally and externally.[27]
- Across 1,235 nonprofit professionals in 75 countries, 64.0% believed organizational changes were implemented in ways that could be maintained over time in 2025.[27]
08 Statistics
Customer & Sales
Guest demand shows high sensitivity to on-site activities: 88% of surveyed guests said a venue’s activities were the top reason they visited; loyalty and targeting figures show measurable return effects in select programs.
Customer experience in the fec industry
- 4.29 out of 5 was the average guest-experience rating across attractions operators in the Americas, Europe, Middle East, Africa and Asia-Pacific.[28]
- 88% of surveyed guests said a venue’s activities were the top reason they visited an attraction or family entertainment center.[19]
- 72% of attraction guests said digital experiences enhance their family’s satisfaction, according to an industry guest-experience study.[29]
- 90% national brand awareness was reported for Dave & Buster’s as an entertainment and dining venue in the United States.[11]
Customer retention in the fec industry
- 37% was the share of Shenaniganz customers who had not returned within four months after the loyalty initiative, down from 86%.[30]
- 20% of at-risk Shenaniganz customers were converted through a targeted win-back campaign.[30]
- 35% was the share of Shenaniganz visitors who remained one-time visitors after the loyalty initiative, down from 52%.[30]
- 132% was the increase in visit frequency achieved by Shenaniganz after implementing customer-level tracking and win-back campaigns.[30]
- 542% was the two-month return on investment from customers won back by Shenaniganz.[30]
Customer acquisition in the fec industry
- 3,520 unique phone calls and inquiries were generated by paid search for an amusement-park and family-entertainment campaign in one year.[31]
- 15% was the conversion rate from paid-search clicks to contacts in the same family-entertainment campaign.[31]
- 65% to 88% was the birthday-party inquiry-to-booking conversion range reported by FEC Playbook operators.[32]
- 17,600 website visits were attributed to paid search in the reported amusement and family-entertainment campaign.[31]
- 116% was the month-over-month increase in qualified leads achieved by one family entertainment center operator using FEC Playbook.[32]
Customer loyalty in the fec industry
- 50% was the highest text-club offer-redemption rate reported by FEC Playbook operators.[32]
- 30% of consumers in CBRE’s retail-entertainment survey identified loyalty or reward-program availability as a selection criterion in one respondent segment.[33]
- Nearly 6 million members belonged to Dave & Buster’s enhanced rewards program, which rewards game-chip play with free play and food offers.[11]
- 26% of consumers in another CBRE retail-entertainment respondent segment identified loyalty or reward-program availability as a selection criterion.[33]
09 Statistics
Marketing & Brand
Attribution and reputation work show up in measurable campaign outcomes, including 1.3 million paid-social impressions delivered and analytics eliminating $10,000 to $15,000 per month in wasted marketing expenditure.
Marketing in the fec industry
- 1.3 million paid-social impressions were delivered in the reported amusement and family-entertainment campaign.[31]
- 616,000 impressions came from people visiting other family entertainment centers in a location-based advertising campaign.[31]
- $10,000 to $15,000 per month in wasted marketing expenditure was identified and eliminated through analytics in an amusement and family-entertainment campaign.[31]
Digital marketing in the fec industry
- 17,600 website visits were attributed to paid search in an amusement and family-entertainment digital campaign.[31]
- 2 times or more was the increase in Google reviews achieved by every active FEC Playbook reputation-management client included in its results.[32]
- 100% was the reported increase in organic website traffic for one FEC Playbook operator using reputation-management and review-response practices.[32]
- 15% was the paid-search click-to-contact conversion rate in the reported family-entertainment campaign.[31]
Influencer Marketing in the public sector and nonprofit sector (sector benchmark)
- 14% of nonprofit communications professionals rated influencer or ambassador marketing very or extremely important in 2026, based on a survey of 322 respondents in the United States and Canada.[35]
- Among nonprofits with paid influencer campaigns, 61% used those partnerships for fundraising in 2025.[36]
- 100% of nonprofit organizations that partnered with influencers included Instagram in their influencer marketing strategy in 2025.[36]
- Among nonprofits with paid influencer campaigns, 74% used those partnerships for advocacy or volunteer asks in 2025.[36]
- 58% of nonprofit organizations in the M+R Benchmarks participant group reported working with social media influencers in 2025.[36]
10 Statistics
Operations & Execution
Multi-location scale supports process standardization, with Dave & Buster’s operating 179 branded stores in 43 U.S. states, Puerto Rico, and Canada as of February 3, 2026.
Process optimization in the fec industry
- 179 Dave & Buster’s branded stores operated in 43 U.S. states, Puerto Rico and Canada as of February 3, 2026, providing a multi-location operating platform for process standardization.[11]
- 14 Launch franchised parks operating for the full 2024 calendar year were included in the company’s historical financial performance data, including two family entertainment centers.[37]
Operational efficiency in the fec industry
- $280.3 million was Dave & Buster’s operating payroll and benefits for the first half of fiscal 2026, compared with $273.7 million in the comparable 2025 period.[11]
- $177,000 was Dave & Buster’s total revenue per store operating week in the first half of fiscal 2026, compared with $188,000 in the comparable 2025 period.[11]
Supply chain in the fec industry
- 24.6% was Dave & Buster’s food-and-beverage product cost as a percentage of food-and-beverage revenue in the first half of fiscal 2026, down from 25.1% in the comparable 2025 period.[11]
- $193.2 million was Dave & Buster’s cost of food and beverage in fiscal 2025, compared with $195.8 million in fiscal 2024.[11]
Outsourcing / Offshoring in the public sector and nonprofit sector (sector benchmark)
- Among surveyed nonprofit leaders, 53% outsourced IT support and data management in 2025.[38]
- Among surveyed nonprofit leaders in organizations with $3 million–$200 million revenue, 100% outsourced at least one business function in 2025.[38]
- Across UK public-sector organizations, third parties received £21 billion, or about 81% of digital and data spending, in 2023.[24]
- Across OECD governments, outsourced expenditure averaged 9.5% of GDP in 2021, including purchases of goods and services from non-government providers.[16]
- Among surveyed nonprofit leaders, 45% outsourced legal and compliance services in 2025.[38]
11 Statistics
Finance & Pricing
Cost structure and spend mix drive performance monitoring: Dave & Buster’s food-and-beverage product cost was 24.6% of food-and-beverage revenue in the first half of fiscal 2026, down from 25.1% in the comparable 2025 period.
Pricing strategy in the fec industry
- 37.1% of Dave & Buster’s total revenue came from food and beverage in fiscal 2025, up from 34.8% in fiscal 2024, reflecting a larger share of bundled eat-and-play spending.[11]
- $25 was the average guest spend at individual-location family entertainment centers in the 2019 IAAPA benchmark, including admission, games, food and beverage, retail and rentals.[39]
Cost reduction in the fec industry
Profitability in the fec industry
Financial planning in the fec industry
- $3.1 million to $6.2 million was the estimated initial investment range for a Launch family entertainment center franchise in the 2026 disclosure cited by Mordor Intelligence.[18]
- $89,762 to $321,083 was the 2024 franchise-cost range across 14 reporting Launch franchised parks, with an average of $164,886.[37]
- $1.17 million to $4.59 million was the 2024 revenue range across 14 reporting Launch franchised parks, with an average of $2.32 million.[37]
12 Statistics
Product & Service
Space and format sizing remain operational anchors, with family entertainment centers occupying roughly 40 million square feet in the U.S. in 2026.
Product development in the fec industry
- 1,717 family entertainment center locations operated across 43 concepts in the U.S. and Canada in 2026.[10]
- 91 family entertainment center locations were in the development pipeline in the U.S. and Canada in 2026.[10]
- 3 new Main Event stores opened during fiscal 2025 in North America.[11]
- 8 new Dave & Buster’s stores opened during fiscal 2025 in North America.[11]
- 111 Kids Empire locations were operating in 2026, up from 43 locations previously reported by JLL.[10]
Product lifecycle in the fec industry
- $2.1 billion was Dave & Buster’s fiscal 2025 revenue, down 1.4% from fiscal 2024.[11]
- 20,000 to 45,000 square feet was the reported size range for Slick City Action Park locations in 2026.[10]
- 40 million square feet was occupied by family entertainment centers across the U.S. and Canada in 2026.[10]
- 240 Dave & Buster’s and Main Event locations were operating in 2026, according to JLL’s location-based entertainment study.[10]
- 35,000 to 45,000 square feet was the typical size of Dave & Buster’s and Main Event locations in 2026.[10]
After-sales in the fec industry
- 153 Dave & Buster’s stores formed the company’s fiscal 2025 comparable-store base.[11]
- 24.7% of Dave & Buster’s 2025 year-to-date revenue came from food.[11]
- 2,102.8 million dollars was Dave & Buster’s fiscal 2025 revenue from entertainment-and-dining venues in North America.[11]
- 57 Main Event stores formed the company’s fiscal 2025 comparable-store base.[11]
- 174.1 million dollars was Dave & Buster’s beverage revenue in the 2025 year-to-date reporting period.[11]
Value proposition in the fec industry
- 5,248.87 million dollars was the estimated 2024 value of the U.S. family and indoor entertainment center market.[40]
- 35 dollars was the approximate per-person spend for a family visiting newer location-based entertainment concepts in 2026.[10]
- 30.2 billion dollars was the estimated 2024 global family entertainment center market value.[41]
- 35.68% was the estimated 2026 global share of children’s entertainment centers within the family entertainment center market.[18]
- 8.1% was the projected 2025–2034 CAGR for the U.S. family and indoor entertainment center market.[40]
13 Statistics
Risk, Compliance & Legal
Safety and data governance constraints are explicit: for products manufactured after July 5, 2025, CPSC set ASTM F2012-24 as the applicable mandatory standard under 16 CFR part 1238.
Risk Management in the public sector and nonprofit sector (sector benchmark)
- In a 2024 North American survey, 65% of nonprofit organizations rated third-party relationship risk as high or very high.[42]
- In a 2024 North American survey, 71% of public-sector organizations rated cybersecurity risk as high or very high.[42]
- In a 2024 North American survey, 71% of nonprofit organizations rated cybersecurity risk as high or very high.[42]
- In a 2024 North American survey, 69% of nonprofit organizations rated compliance and regulatory risk as high or very high.[42]
- Across U.S. not-for-profit organizations, 32% reported having a complete formal enterprise risk-management process in 2024.[43]
Cybersecurity in the public sector and nonprofit sector (sector benchmark)
- Across 30 global humanitarian and development nonprofits, 70% reported an increased cyber-risk profile in 2025.[44]
- Across Australian and New Zealand nonprofits, 23% had a documented cybersecurity plan in 2025.[45]
- Across 1,081 UK charities, 30% identified a cyber breach or attack in the previous 12 months in 2025.[24]
- Across 417 U.S. federal, state and local government cybersecurity professionals, 22% said their agencies had reached optimized operational maturity in 2026.[46]
- Across 1,081 UK charities, 14% experienced cyber crime in the previous 12 months in 2025.[24]
Data Privacy in the public sector and nonprofit sector (sector benchmark)
- Across 36 OECD countries, 53% reported incorporating ethical data considerations into public-sector decision-making in 2025.[16]
- Across 36 OECD countries, 83% reported policy initiatives promoting ethical data management in the public sector in 2025.[16]
- Across Australian and New Zealand nonprofits, 50% cited data-security, privacy, data-sovereignty or ethical concerns as leading barriers to AI adoption in 2025.[45]
- Across 36 OECD countries, 80% reported public-sector policies covering data management with integrity in 2025.[16]
- Across Australian and New Zealand nonprofits, 14% had an AI policy or guideline in place in 2025.[45]
Crisis Management in the public sector and nonprofit sector (sector benchmark)
- Among surveyed Canadian charities, 51% identified crisis-management training as support that would improve crisis readiness in 2024.[47]
- Across surveyed U.S. nonprofits, more than 60% reported being in a better position to respond to rising demand for assistance in 2024.[48]
- Among surveyed Canadian charities, 18% reported being completely unprepared for a cybersecurity crisis in 2024.[47]
- Among surveyed Canadian charities, 72% identified access to emergency funding or financial reserves as support that would improve crisis readiness in 2024.[47]
- Among surveyed Canadian charities, 48% identified cybersecurity enhancements as support that would improve crisis readiness in 2024.[47]
14 Statistics
Globalization & Expansion
International growth is channel- and franchise-led, with 5 international franchise partnerships signed by February 3, 2026, and 4 international Dave & Buster’s franchised locations open by that date.
Globalization in the fec industry
- 4 international Dave & Buster’s franchised locations were open by February 3, 2026, in India, the Philippines and the Dominican Republic.[11]
- 243 Dave & Buster’s and Main Event venues operated across 44 U.S. states, Puerto Rico and one Canadian province as of February 3, 2026.[11]
- 5 international franchise partnerships had been signed by February 3, 2026, covering India, Australia, the Dominican Republic, the Philippines and Mexico.[11]
- 37 franchised Dave & Buster’s locations were planned under international agreements as of February 3, 2026.[11]
Cultural adaptation in the fec industry
- 3 localized international openings occurred in fiscal 2025: Mumbai, Manila and Santo Domingo.[11]
- 5 countries were named for international Dave & Buster’s expansion, with market-specific plans for India, Australia, the Dominican Republic, the Philippines and Mexico in 2026.[11]
- 5 international franchise locations were planned for Mexico City, Perth and New Delhi in fiscal 2026, alongside additional market expansion.[11]
Stakeholder management in the fec industry
- 22,000 hosts served nearly 20 million guests annually across Herschend’s 49 properties after its 2025 acquisition of Palace Entertainment’s U.S. attractions.[21]
- 24 U.S. attractions were acquired by Herschend from Palace Entertainment in May 2025.[21]
- 49 properties were operated by Herschend after completing the acquisition of Palace Entertainment’s 24 U.S. attractions in May 2025.[21]
Distribution channels in the fec industry
- 4 international locations were operating through franchising by February 3, 2026, while the company operated 239 company-owned North American venues.[11]
- 13 new domestic stores opened in fiscal 2025, comprising 8 Dave & Buster’s stores and 3 Main Event stores plus 2 additional reported openings across the company’s expansion program.[11]
- 5 international franchise partnerships were signed by Dave & Buster’s as its primary channel for overseas expansion by February 3, 2026.[11]
Key questions about the Fec Industry
What is the global FEC market size for 2026?
How fast is the market expected to grow after 2026?
Which companies lead the fec industry?
What technology shifts are showing up in FECs?
How concentrated is the FEC market by locations and concepts?
What revenue driver dominates the activity mix in 2026?
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
Emilia Santos. (2026, February 13). Fec Industry Statistics. Gitnux. https://gitnux.org/fec-industry-statistics
Emilia Santos. "Fec Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/fec-industry-statistics.
Emilia Santos. 2026. "Fec Industry Statistics." Gitnux. https://gitnux.org/fec-industry-statistics.
Sources & references
61 sources cited across this report
- damassets.autodesk.net
salesforce.com
- agcpartners.com
unit4.com
ec.europa.eu
- tagtech.org
- 3bank.org
givesmart.com
- academia.co.uk
jll.com
sec.gov
nascio.org
sage.com
sogeti.se
- datatelligent.ai
oecd.org
assets.noviams.com
mordorintelligence.com
amusementtoday.com
s26.q4cdn.com
hfecorp.com
bls.gov
- research.missionsq.org
gov.uk
- audit.wales
- parliament.nsw.gov.au
- stateofchangemanagement.org
- arcfec.com
attractions.io
casestudies.com
- thexcitegroup.com
- fecplaybook.com
indiaretailing.com
- agility-marketing.co.uk
- content.app-us1.com
mrbenchmarks.com
- pub-22da695f2b6542a48e234bc59bc67d23.r2.dev
- btqfinancial.com
bowlingindustry.com
alliedmarketresearch.com
giiresearch.com
internalauditor.theiia.org
erm.ncsu.edu
- commbox.org
- infoxchange.org
sans.org
carleton.ca
forvismazars.us
cpsc.gov
kidzania.com
- cinergy.com
merlinentertainments.biz
- teeg.com
round1-group.co.jp
- urbanair.com
majidalfuttaim.com
- ir.luckystrikeent.com
ir.daveandbusters.com
- iplayamerica.com
daveandbusters.gcs-web.com
- luckystrikeent.com

Social media in the fec industry