GITNUXREPORT 2026

Email Usage Statistics

Email usage is massive and still growing globally across all sectors.

Min-ji Park

Min-ji Park

Research Analyst focused on sustainability and consumer trends.

First published: Feb 13, 2026

Our Commitment to Accuracy

Rigorous fact-checking · Reputable sources · Regular updatesLearn more

Key Statistics

Statistic 1

Professionals spend 28% of workday on email management in 2023

Statistic 2

Email takes up 23 hours per week for knowledge workers on average

Statistic 3

79% of employees keep email open all day at work

Statistic 4

Businesses send 124.5 billion emails daily in 2023, projected to 151.0 billion by 2027

Statistic 5

Average business email user sends/receives 133 emails daily in 2023

Statistic 6

Executives receive 132 emails per day, spending 3+ hours managing them

Statistic 7

Staff professionals handle 111 emails daily on average in business settings 2023

Statistic 8

94% of business communications occur via email

Statistic 9

Companies with >1,000 employees average 1.3 million emails sent daily per firm

Statistic 10

Email marketing has ROI of $36 for every $1 spent, highest among channels

Statistic 11

59% of B2B marketers say email is most effective for lead generation

Statistic 12

Businesses using segmented email lists see 760% revenue increase

Statistic 13

Average time to respond to business email is 1 hour 18 minutes

Statistic 14

50% of workers can't go more than 30 minutes without checking email at work

Statistic 15

Email automation saves businesses 10+ hours weekly per marketer

Statistic 16

81% of SMEs use email daily for business operations in 2023

Statistic 17

B2B email open rates average 15.14% in 2023

Statistic 18

Businesses receive 70% of sales from email nurturing campaigns

Statistic 19

73% of executives prefer email for purchase research

Statistic 20

Email contributes to 22% of all customer acquisition for businesses

Statistic 21

Workers switch to email every 6 minutes, disrupting focus

Statistic 22

88% of B2B marketers use email newsletters for content distribution

Statistic 23

Corporate email accounts grew to 4 billion worldwide in 2023

Statistic 24

Email drives 4x more revenue per recipient than social media

Statistic 25

67% of businesses report email as top channel for customer loyalty

Statistic 26

Average business email inbox size is 120GB in large enterprises 2023

Statistic 27

76% of sales professionals use email for follow-ups daily

Statistic 28

Email click rates in B2B are 2.7% on average in 2023

Statistic 29

Businesses see 80% customer retention via email strategies

Statistic 30

Global email marketing software market reached $1.58B in 2023

Statistic 31

Average email open rate across all industries is 21.5% in 2023

Statistic 32

Click-to-open rate (CTOR) averages 38.5% for marketing emails 2023

Statistic 33

Retail industry email open rate hits 25.12% highest in 2023

Statistic 34

Hospitality sector has lowest open rate at 14.42% in email marketing 2023

Statistic 35

Average CTR for email campaigns is 2.03% across industries 2023

Statistic 36

Email marketing ROI averages $42 return per $1 invested in 2023

Statistic 37

Abandoned cart emails have 45.9% open rate and 14.4% CTR

Statistic 38

Welcome emails achieve 91.43% open rates and 26.19% CTR average

Statistic 39

Newsletters average 21.33% open rate in marketing benchmarks 2023

Statistic 40

Promotional emails see 15.08% open rates on average 2023

Statistic 41

Triggered emails have 18.84% higher open rates than regular campaigns

Statistic 42

Mobile-optimized emails boost CTR by 15% in 2023 data

Statistic 43

Emails with images have 42% higher CTR than plain text

Statistic 44

Subject lines under 50 characters get 12% higher opens

Statistic 45

Sending emails at 10 AM yields 40% higher open rates

Statistic 46

Tuesday campaigns have 5% higher engagement than other days

Statistic 47

Personalized subject lines lift open rates by 22.2%

Statistic 48

A/B tested emails improve performance by 37% on average

Statistic 49

Re-engagement emails recover 10-15% of inactive subscribers

Statistic 50

Holiday emails see 30% uplift in open rates during Q4

Statistic 51

B2C CTR averages 2.37% vs B2B 2.22% in 2023

Statistic 52

Average unsubscribe rate is 0.25% for newsletters 2023

Statistic 53

Spam complaint rates average 0.07% in clean lists 2023

Statistic 54

Forward rates average 0.3% indicating viral potential

Statistic 55

Email revenue per recipient is $0.41 across industries 2023

Statistic 56

49% of marketers send 1-3 emails weekly to subscribers

Statistic 57

39% higher conversions from mobile-responsive designs

Statistic 58

Dark mode compatibility boosts opens by 11% on mobile

Statistic 59

85% of Facebook users are also email list subscribers

Statistic 60

Email generates $2B daily sales globally from campaigns

Statistic 61

In 2023, approximately 361.6 billion business and consumer emails were sent daily worldwide

Statistic 62

By 2027, daily email volume is projected to reach 422.4 billion emails sent globally

Statistic 63

There are over 4.37 billion email users worldwide as of 2023, accounting for 56.6% of the global population

Statistic 64

Email accounts for 53% of all internet traffic in 2023, surpassing social media and video streaming

Statistic 65

The total number of emails sent per day is expected to hit 376.4 billion by 2025

Statistic 66

In 2023, the average number of email accounts per user globally is 1.07, totaling over 4.73 billion accounts

Statistic 67

Global email traffic grew by 4.3% from 2022 to 2023, driven by business communications

Statistic 68

By 2027, email volume will increase by 16.8% from 2023 levels to 422.4 billion daily emails

Statistic 69

In 2023, business emails constitute 124.5 billion sent daily, or 34% of total volume

Statistic 70

Consumer emails sent daily reached 237.1 billion in 2023, making up 66% of total emails

Statistic 71

Worldwide email users are projected to reach 4.73 billion by 2027, a 10.4% increase from 2023

Statistic 72

Email accounts globally totaled 4.73 billion in 2023, with an average of 1.07 accounts per user

Statistic 73

Daily email sends in North America averaged 103.6 billion in 2023

Statistic 74

Europe saw 92.4 billion emails sent daily in 2023, representing key market share

Statistic 75

Asia-Pacific region accounted for 165.6 billion daily emails in 2023

Statistic 76

The average office worker sends and receives 121 emails per day in 2023

Statistic 77

Executives receive an average of 132 emails per day in 2023 globally

Statistic 78

Managers handle 112 emails daily on average in 2023

Statistic 79

Professionals receive 103 emails per day averagely in 2023 worldwide

Statistic 80

Email volume per worker is expected to rise to 152 by 2027

Statistic 81

In 2023, 85% of the world's 3.8 billion daily emails are spam or unsolicited

Statistic 82

Total worldwide emails sent in 2023 exceeded 132 trillion annually

Statistic 83

By 2027, annual email volume will surpass 154 trillion globally

Statistic 84

Mobile devices handled 42.4% of total email opens in 2023

Statistic 85

Desktop email opens accounted for 41.2% in 2023 globally

Statistic 86

Webmail clients saw 16.4% of email opens in 2023

Statistic 87

306 billion emails are sent daily worldwide in 2024 projections

Statistic 88

99% of internet users aged 16+ check email daily

Statistic 89

58% of consumers check email on mobile first thing in the morning

Statistic 90

Global email open rates averaged 21.33% across industries in 2023

Statistic 91

45.24% of spam emails target phishing attacks in 2023

Statistic 92

85% of world's daily emails are spam or unsolicited in 2023

Statistic 93

Phishing emails rose 58% year-over-year to 1.2 billion daily in 2023

Statistic 94

3.4 billion spam emails sent daily worldwide in 2023

Statistic 95

14.5 billion spam emails blocked daily by Gmail alone in 2023

Statistic 96

Business email compromise (BEC) scams cost $2.9B in losses 2023

Statistic 97

92% of malware distributed via email attachments in 2023

Statistic 98

Average phishing email success rate dropped to 11% with training

Statistic 99

Ransomware attacks via email increased 20% to 236M attempts 2023

Statistic 100

1 in 99 emails is malicious according to 2023 scans

Statistic 101

Spam volume peaked at 90% of total email traffic in Q1 2023

Statistic 102

Email spoofing incidents rose 30% in corporate sectors 2023

Statistic 103

36% of data breaches originate from phishing emails 2023

Statistic 104

AI-generated spam emails increased 40% in late 2023 detections

Statistic 105

Mobile phishing (smishing) via email links up 61% YoY 2023

Statistic 106

78% of organizations faced phishing attempts weekly in 2023

Statistic 107

Average phishing campaign targets 1,800 victims per attack 2023

Statistic 108

Email encryption adoption reached 65% in enterprises 2023

Statistic 109

Two-factor authentication via email reduced breaches by 99% 2023

Statistic 110

54% of malware-laden emails bypass traditional filters 2023

Statistic 111

BEC scams average $150K loss per incident in 2023

Statistic 112

64% of small businesses rely on email as primary customer acquisition channel in 2023

Statistic 113

Users aged 25-34 spend an average of 6.5 hours weekly on email in 2023

Statistic 114

70% of consumers prefer email communication over phone calls for customer service

Statistic 115

Average user checks email 15 times per day across devices in 2023

Statistic 116

53% of smartphone users delete emails without reading if not mobile-optimized

Statistic 117

Women are 12% more likely to open promotional emails than men in 2023

Statistic 118

60% of users say email is their preferred channel for brand communications

Statistic 119

Average unsubscribe rate from newsletters is 0.48% globally in 2023

Statistic 120

47% of users open emails based on subject line alone

Statistic 121

Personalized emails improve open rates by 26% on average

Statistic 122

Users aged 55+ have 35% higher email engagement rates than younger cohorts

Statistic 123

81% of SMBs rely on email for customer retention in 2023

Statistic 124

Average email reading time is 11 seconds per email

Statistic 125

75% of users make purchase decisions influenced by email campaigns

Statistic 126

Mobile users have 5x higher engagement with short emails under 50 lines

Statistic 127

92% of consumers aged 65+ consider email important for brand updates

Statistic 128

Users check work email outside hours 71% of the time

Statistic 129

40% of users mark emails as spam due to irrelevant content

Statistic 130

B2C emails have 20.1% higher open rates than B2B at 15.8% in 2023

Statistic 131

66% of users have at least one unread email in inbox over 90 days old

Statistic 132

Subject lines with numbers increase open rates by 20%

Statistic 133

Emails sent on Tuesday see 8% higher open rates than weekends

Statistic 134

69% of adults use webmail services like Gmail or Outlook daily

Statistic 135

55% of users prefer plain text emails over HTML for quicker reading

Statistic 136

Average click-through rate (CTR) for emails is 2.62% across industries in 2023

Statistic 137

61% of consumers like receiving promotional emails weekly from brands

Statistic 138

Users aged 18-24 have the lowest email open rates at 17.6%

Statistic 139

78% of users open emails from unknown senders if subject is compelling

Statistic 140

Bounce rate for emails averages 1.95% in marketing campaigns 2023

Statistic 141

89% of surveyed users say email is their top communication tool

Trusted by 500+ publications
Harvard Business ReviewThe GuardianFortune+497
With a staggering 361.6 billion emails flooding inboxes every single day, understanding the sheer scale and impact of email is no longer optional for anyone navigating the digital world.

Key Takeaways

  • In 2023, approximately 361.6 billion business and consumer emails were sent daily worldwide
  • By 2027, daily email volume is projected to reach 422.4 billion emails sent globally
  • There are over 4.37 billion email users worldwide as of 2023, accounting for 56.6% of the global population
  • 64% of small businesses rely on email as primary customer acquisition channel in 2023
  • Users aged 25-34 spend an average of 6.5 hours weekly on email in 2023
  • 70% of consumers prefer email communication over phone calls for customer service
  • Professionals spend 28% of workday on email management in 2023
  • Email takes up 23 hours per week for knowledge workers on average
  • 79% of employees keep email open all day at work
  • Global email marketing software market reached $1.58B in 2023
  • Average email open rate across all industries is 21.5% in 2023
  • Click-to-open rate (CTOR) averages 38.5% for marketing emails 2023
  • 45.24% of spam emails target phishing attacks in 2023
  • 85% of world's daily emails are spam or unsolicited in 2023
  • Phishing emails rose 58% year-over-year to 1.2 billion daily in 2023

Email usage is massive and still growing globally across all sectors.

Business and Productivity

  • Professionals spend 28% of workday on email management in 2023
  • Email takes up 23 hours per week for knowledge workers on average
  • 79% of employees keep email open all day at work
  • Businesses send 124.5 billion emails daily in 2023, projected to 151.0 billion by 2027
  • Average business email user sends/receives 133 emails daily in 2023
  • Executives receive 132 emails per day, spending 3+ hours managing them
  • Staff professionals handle 111 emails daily on average in business settings 2023
  • 94% of business communications occur via email
  • Companies with >1,000 employees average 1.3 million emails sent daily per firm
  • Email marketing has ROI of $36 for every $1 spent, highest among channels
  • 59% of B2B marketers say email is most effective for lead generation
  • Businesses using segmented email lists see 760% revenue increase
  • Average time to respond to business email is 1 hour 18 minutes
  • 50% of workers can't go more than 30 minutes without checking email at work
  • Email automation saves businesses 10+ hours weekly per marketer
  • 81% of SMEs use email daily for business operations in 2023
  • B2B email open rates average 15.14% in 2023
  • Businesses receive 70% of sales from email nurturing campaigns
  • 73% of executives prefer email for purchase research
  • Email contributes to 22% of all customer acquisition for businesses
  • Workers switch to email every 6 minutes, disrupting focus
  • 88% of B2B marketers use email newsletters for content distribution
  • Corporate email accounts grew to 4 billion worldwide in 2023
  • Email drives 4x more revenue per recipient than social media
  • 67% of businesses report email as top channel for customer loyalty
  • Average business email inbox size is 120GB in large enterprises 2023
  • 76% of sales professionals use email for follow-ups daily
  • Email click rates in B2B are 2.7% on average in 2023
  • Businesses see 80% customer retention via email strategies

Business and Productivity Interpretation

The modern workplace is an engine of progress lubricated by the incessant drip of unread emails, a testament to our collective belief that while it may drown us in busywork, email remains the irreplaceable, high-yield fuel for business itself.

Email Marketing Performance

  • Global email marketing software market reached $1.58B in 2023
  • Average email open rate across all industries is 21.5% in 2023
  • Click-to-open rate (CTOR) averages 38.5% for marketing emails 2023
  • Retail industry email open rate hits 25.12% highest in 2023
  • Hospitality sector has lowest open rate at 14.42% in email marketing 2023
  • Average CTR for email campaigns is 2.03% across industries 2023
  • Email marketing ROI averages $42 return per $1 invested in 2023
  • Abandoned cart emails have 45.9% open rate and 14.4% CTR
  • Welcome emails achieve 91.43% open rates and 26.19% CTR average
  • Newsletters average 21.33% open rate in marketing benchmarks 2023
  • Promotional emails see 15.08% open rates on average 2023
  • Triggered emails have 18.84% higher open rates than regular campaigns
  • Mobile-optimized emails boost CTR by 15% in 2023 data
  • Emails with images have 42% higher CTR than plain text
  • Subject lines under 50 characters get 12% higher opens
  • Sending emails at 10 AM yields 40% higher open rates
  • Tuesday campaigns have 5% higher engagement than other days
  • Personalized subject lines lift open rates by 22.2%
  • A/B tested emails improve performance by 37% on average
  • Re-engagement emails recover 10-15% of inactive subscribers
  • Holiday emails see 30% uplift in open rates during Q4
  • B2C CTR averages 2.37% vs B2B 2.22% in 2023
  • Average unsubscribe rate is 0.25% for newsletters 2023
  • Spam complaint rates average 0.07% in clean lists 2023
  • Forward rates average 0.3% indicating viral potential
  • Email revenue per recipient is $0.41 across industries 2023
  • 49% of marketers send 1-3 emails weekly to subscribers
  • 39% higher conversions from mobile-responsive designs
  • Dark mode compatibility boosts opens by 11% on mobile
  • 85% of Facebook users are also email list subscribers
  • Email generates $2B daily sales globally from campaigns

Email Marketing Performance Interpretation

With its astronomical ROI, a treasure trove of engagement tricks, and a staggering $2 billion in daily sales, email marketing is less like a rusty old tool and more like a digital Swiss Army knife on steroids that everyone insists on trying to leave in their cart.

Global Volume Statistics

  • In 2023, approximately 361.6 billion business and consumer emails were sent daily worldwide
  • By 2027, daily email volume is projected to reach 422.4 billion emails sent globally
  • There are over 4.37 billion email users worldwide as of 2023, accounting for 56.6% of the global population
  • Email accounts for 53% of all internet traffic in 2023, surpassing social media and video streaming
  • The total number of emails sent per day is expected to hit 376.4 billion by 2025
  • In 2023, the average number of email accounts per user globally is 1.07, totaling over 4.73 billion accounts
  • Global email traffic grew by 4.3% from 2022 to 2023, driven by business communications
  • By 2027, email volume will increase by 16.8% from 2023 levels to 422.4 billion daily emails
  • In 2023, business emails constitute 124.5 billion sent daily, or 34% of total volume
  • Consumer emails sent daily reached 237.1 billion in 2023, making up 66% of total emails
  • Worldwide email users are projected to reach 4.73 billion by 2027, a 10.4% increase from 2023
  • Email accounts globally totaled 4.73 billion in 2023, with an average of 1.07 accounts per user
  • Daily email sends in North America averaged 103.6 billion in 2023
  • Europe saw 92.4 billion emails sent daily in 2023, representing key market share
  • Asia-Pacific region accounted for 165.6 billion daily emails in 2023
  • The average office worker sends and receives 121 emails per day in 2023
  • Executives receive an average of 132 emails per day in 2023 globally
  • Managers handle 112 emails daily on average in 2023
  • Professionals receive 103 emails per day averagely in 2023 worldwide
  • Email volume per worker is expected to rise to 152 by 2027
  • In 2023, 85% of the world's 3.8 billion daily emails are spam or unsolicited
  • Total worldwide emails sent in 2023 exceeded 132 trillion annually
  • By 2027, annual email volume will surpass 154 trillion globally
  • Mobile devices handled 42.4% of total email opens in 2023
  • Desktop email opens accounted for 41.2% in 2023 globally
  • Webmail clients saw 16.4% of email opens in 2023
  • 306 billion emails are sent daily worldwide in 2024 projections
  • 99% of internet users aged 16+ check email daily
  • 58% of consumers check email on mobile first thing in the morning
  • Global email open rates averaged 21.33% across industries in 2023

Global Volume Statistics Interpretation

Despite our collective fantasy of escaping the digital deluge, humanity has instead perfected a global ritual of sending roughly 361 billion daily electronic memos, as if proving that the true universal language is not love or mathematics, but the frantic ping of an unread message.

Security, Spam, and Trends

  • 45.24% of spam emails target phishing attacks in 2023
  • 85% of world's daily emails are spam or unsolicited in 2023
  • Phishing emails rose 58% year-over-year to 1.2 billion daily in 2023
  • 3.4 billion spam emails sent daily worldwide in 2023
  • 14.5 billion spam emails blocked daily by Gmail alone in 2023
  • Business email compromise (BEC) scams cost $2.9B in losses 2023
  • 92% of malware distributed via email attachments in 2023
  • Average phishing email success rate dropped to 11% with training
  • Ransomware attacks via email increased 20% to 236M attempts 2023
  • 1 in 99 emails is malicious according to 2023 scans
  • Spam volume peaked at 90% of total email traffic in Q1 2023
  • Email spoofing incidents rose 30% in corporate sectors 2023
  • 36% of data breaches originate from phishing emails 2023
  • AI-generated spam emails increased 40% in late 2023 detections
  • Mobile phishing (smishing) via email links up 61% YoY 2023
  • 78% of organizations faced phishing attempts weekly in 2023
  • Average phishing campaign targets 1,800 victims per attack 2023
  • Email encryption adoption reached 65% in enterprises 2023
  • Two-factor authentication via email reduced breaches by 99% 2023
  • 54% of malware-laden emails bypass traditional filters 2023
  • BEC scams average $150K loss per incident in 2023

Security, Spam, and Trends Interpretation

Our inboxes have become a digital warzone where, despite our improving defenses, the sheer onslaught of AI-enhanced spam, phishing, and malware means every opened email is a potential skirmish we can't afford to lose.

User Behavior and Habits

  • 64% of small businesses rely on email as primary customer acquisition channel in 2023
  • Users aged 25-34 spend an average of 6.5 hours weekly on email in 2023
  • 70% of consumers prefer email communication over phone calls for customer service
  • Average user checks email 15 times per day across devices in 2023
  • 53% of smartphone users delete emails without reading if not mobile-optimized
  • Women are 12% more likely to open promotional emails than men in 2023
  • 60% of users say email is their preferred channel for brand communications
  • Average unsubscribe rate from newsletters is 0.48% globally in 2023
  • 47% of users open emails based on subject line alone
  • Personalized emails improve open rates by 26% on average
  • Users aged 55+ have 35% higher email engagement rates than younger cohorts
  • 81% of SMBs rely on email for customer retention in 2023
  • Average email reading time is 11 seconds per email
  • 75% of users make purchase decisions influenced by email campaigns
  • Mobile users have 5x higher engagement with short emails under 50 lines
  • 92% of consumers aged 65+ consider email important for brand updates
  • Users check work email outside hours 71% of the time
  • 40% of users mark emails as spam due to irrelevant content
  • B2C emails have 20.1% higher open rates than B2B at 15.8% in 2023
  • 66% of users have at least one unread email in inbox over 90 days old
  • Subject lines with numbers increase open rates by 20%
  • Emails sent on Tuesday see 8% higher open rates than weekends
  • 69% of adults use webmail services like Gmail or Outlook daily
  • 55% of users prefer plain text emails over HTML for quicker reading
  • Average click-through rate (CTR) for emails is 2.62% across industries in 2023
  • 61% of consumers like receiving promotional emails weekly from brands
  • Users aged 18-24 have the lowest email open rates at 17.6%
  • 78% of users open emails from unknown senders if subject is compelling
  • Bounce rate for emails averages 1.95% in marketing campaigns 2023
  • 89% of surveyed users say email is their top communication tool

User Behavior and Habits Interpretation

Email remains the high-maintenance but indispensable workhorse of digital communication, where success hinges on mastering the delicate art of catching a fragmented, aging, and impatient audience's eye in roughly eleven seconds.

Sources & References