Key Takeaways
- In 2023, approximately 361.6 billion business and consumer emails were sent daily worldwide
- By 2027, daily email volume is projected to reach 422.4 billion emails sent globally
- There are over 4.37 billion email users worldwide as of 2023, accounting for 56.6% of the global population
- 64% of small businesses rely on email as primary customer acquisition channel in 2023
- Users aged 25-34 spend an average of 6.5 hours weekly on email in 2023
- 70% of consumers prefer email communication over phone calls for customer service
- Professionals spend 28% of workday on email management in 2023
- Email takes up 23 hours per week for knowledge workers on average
- 79% of employees keep email open all day at work
- Global email marketing software market reached $1.58B in 2023
- Average email open rate across all industries is 21.5% in 2023
- Click-to-open rate (CTOR) averages 38.5% for marketing emails 2023
- 45.24% of spam emails target phishing attacks in 2023
- 85% of world's daily emails are spam or unsolicited in 2023
- Phishing emails rose 58% year-over-year to 1.2 billion daily in 2023
Email usage is massive and still growing globally across all sectors.
Business and Productivity
- Professionals spend 28% of workday on email management in 2023
- Email takes up 23 hours per week for knowledge workers on average
- 79% of employees keep email open all day at work
- Businesses send 124.5 billion emails daily in 2023, projected to 151.0 billion by 2027
- Average business email user sends/receives 133 emails daily in 2023
- Executives receive 132 emails per day, spending 3+ hours managing them
- Staff professionals handle 111 emails daily on average in business settings 2023
- 94% of business communications occur via email
- Companies with >1,000 employees average 1.3 million emails sent daily per firm
- Email marketing has ROI of $36 for every $1 spent, highest among channels
- 59% of B2B marketers say email is most effective for lead generation
- Businesses using segmented email lists see 760% revenue increase
- Average time to respond to business email is 1 hour 18 minutes
- 50% of workers can't go more than 30 minutes without checking email at work
- Email automation saves businesses 10+ hours weekly per marketer
- 81% of SMEs use email daily for business operations in 2023
- B2B email open rates average 15.14% in 2023
- Businesses receive 70% of sales from email nurturing campaigns
- 73% of executives prefer email for purchase research
- Email contributes to 22% of all customer acquisition for businesses
- Workers switch to email every 6 minutes, disrupting focus
- 88% of B2B marketers use email newsletters for content distribution
- Corporate email accounts grew to 4 billion worldwide in 2023
- Email drives 4x more revenue per recipient than social media
- 67% of businesses report email as top channel for customer loyalty
- Average business email inbox size is 120GB in large enterprises 2023
- 76% of sales professionals use email for follow-ups daily
- Email click rates in B2B are 2.7% on average in 2023
- Businesses see 80% customer retention via email strategies
Business and Productivity Interpretation
Email Marketing Performance
- Global email marketing software market reached $1.58B in 2023
- Average email open rate across all industries is 21.5% in 2023
- Click-to-open rate (CTOR) averages 38.5% for marketing emails 2023
- Retail industry email open rate hits 25.12% highest in 2023
- Hospitality sector has lowest open rate at 14.42% in email marketing 2023
- Average CTR for email campaigns is 2.03% across industries 2023
- Email marketing ROI averages $42 return per $1 invested in 2023
- Abandoned cart emails have 45.9% open rate and 14.4% CTR
- Welcome emails achieve 91.43% open rates and 26.19% CTR average
- Newsletters average 21.33% open rate in marketing benchmarks 2023
- Promotional emails see 15.08% open rates on average 2023
- Triggered emails have 18.84% higher open rates than regular campaigns
- Mobile-optimized emails boost CTR by 15% in 2023 data
- Emails with images have 42% higher CTR than plain text
- Subject lines under 50 characters get 12% higher opens
- Sending emails at 10 AM yields 40% higher open rates
- Tuesday campaigns have 5% higher engagement than other days
- Personalized subject lines lift open rates by 22.2%
- A/B tested emails improve performance by 37% on average
- Re-engagement emails recover 10-15% of inactive subscribers
- Holiday emails see 30% uplift in open rates during Q4
- B2C CTR averages 2.37% vs B2B 2.22% in 2023
- Average unsubscribe rate is 0.25% for newsletters 2023
- Spam complaint rates average 0.07% in clean lists 2023
- Forward rates average 0.3% indicating viral potential
- Email revenue per recipient is $0.41 across industries 2023
- 49% of marketers send 1-3 emails weekly to subscribers
- 39% higher conversions from mobile-responsive designs
- Dark mode compatibility boosts opens by 11% on mobile
- 85% of Facebook users are also email list subscribers
- Email generates $2B daily sales globally from campaigns
Email Marketing Performance Interpretation
Global Volume Statistics
- In 2023, approximately 361.6 billion business and consumer emails were sent daily worldwide
- By 2027, daily email volume is projected to reach 422.4 billion emails sent globally
- There are over 4.37 billion email users worldwide as of 2023, accounting for 56.6% of the global population
- Email accounts for 53% of all internet traffic in 2023, surpassing social media and video streaming
- The total number of emails sent per day is expected to hit 376.4 billion by 2025
- In 2023, the average number of email accounts per user globally is 1.07, totaling over 4.73 billion accounts
- Global email traffic grew by 4.3% from 2022 to 2023, driven by business communications
- By 2027, email volume will increase by 16.8% from 2023 levels to 422.4 billion daily emails
- In 2023, business emails constitute 124.5 billion sent daily, or 34% of total volume
- Consumer emails sent daily reached 237.1 billion in 2023, making up 66% of total emails
- Worldwide email users are projected to reach 4.73 billion by 2027, a 10.4% increase from 2023
- Email accounts globally totaled 4.73 billion in 2023, with an average of 1.07 accounts per user
- Daily email sends in North America averaged 103.6 billion in 2023
- Europe saw 92.4 billion emails sent daily in 2023, representing key market share
- Asia-Pacific region accounted for 165.6 billion daily emails in 2023
- The average office worker sends and receives 121 emails per day in 2023
- Executives receive an average of 132 emails per day in 2023 globally
- Managers handle 112 emails daily on average in 2023
- Professionals receive 103 emails per day averagely in 2023 worldwide
- Email volume per worker is expected to rise to 152 by 2027
- In 2023, 85% of the world's 3.8 billion daily emails are spam or unsolicited
- Total worldwide emails sent in 2023 exceeded 132 trillion annually
- By 2027, annual email volume will surpass 154 trillion globally
- Mobile devices handled 42.4% of total email opens in 2023
- Desktop email opens accounted for 41.2% in 2023 globally
- Webmail clients saw 16.4% of email opens in 2023
- 306 billion emails are sent daily worldwide in 2024 projections
- 99% of internet users aged 16+ check email daily
- 58% of consumers check email on mobile first thing in the morning
- Global email open rates averaged 21.33% across industries in 2023
Global Volume Statistics Interpretation
Security, Spam, and Trends
- 45.24% of spam emails target phishing attacks in 2023
- 85% of world's daily emails are spam or unsolicited in 2023
- Phishing emails rose 58% year-over-year to 1.2 billion daily in 2023
- 3.4 billion spam emails sent daily worldwide in 2023
- 14.5 billion spam emails blocked daily by Gmail alone in 2023
- Business email compromise (BEC) scams cost $2.9B in losses 2023
- 92% of malware distributed via email attachments in 2023
- Average phishing email success rate dropped to 11% with training
- Ransomware attacks via email increased 20% to 236M attempts 2023
- 1 in 99 emails is malicious according to 2023 scans
- Spam volume peaked at 90% of total email traffic in Q1 2023
- Email spoofing incidents rose 30% in corporate sectors 2023
- 36% of data breaches originate from phishing emails 2023
- AI-generated spam emails increased 40% in late 2023 detections
- Mobile phishing (smishing) via email links up 61% YoY 2023
- 78% of organizations faced phishing attempts weekly in 2023
- Average phishing campaign targets 1,800 victims per attack 2023
- Email encryption adoption reached 65% in enterprises 2023
- Two-factor authentication via email reduced breaches by 99% 2023
- 54% of malware-laden emails bypass traditional filters 2023
- BEC scams average $150K loss per incident in 2023
Security, Spam, and Trends Interpretation
User Behavior and Habits
- 64% of small businesses rely on email as primary customer acquisition channel in 2023
- Users aged 25-34 spend an average of 6.5 hours weekly on email in 2023
- 70% of consumers prefer email communication over phone calls for customer service
- Average user checks email 15 times per day across devices in 2023
- 53% of smartphone users delete emails without reading if not mobile-optimized
- Women are 12% more likely to open promotional emails than men in 2023
- 60% of users say email is their preferred channel for brand communications
- Average unsubscribe rate from newsletters is 0.48% globally in 2023
- 47% of users open emails based on subject line alone
- Personalized emails improve open rates by 26% on average
- Users aged 55+ have 35% higher email engagement rates than younger cohorts
- 81% of SMBs rely on email for customer retention in 2023
- Average email reading time is 11 seconds per email
- 75% of users make purchase decisions influenced by email campaigns
- Mobile users have 5x higher engagement with short emails under 50 lines
- 92% of consumers aged 65+ consider email important for brand updates
- Users check work email outside hours 71% of the time
- 40% of users mark emails as spam due to irrelevant content
- B2C emails have 20.1% higher open rates than B2B at 15.8% in 2023
- 66% of users have at least one unread email in inbox over 90 days old
- Subject lines with numbers increase open rates by 20%
- Emails sent on Tuesday see 8% higher open rates than weekends
- 69% of adults use webmail services like Gmail or Outlook daily
- 55% of users prefer plain text emails over HTML for quicker reading
- Average click-through rate (CTR) for emails is 2.62% across industries in 2023
- 61% of consumers like receiving promotional emails weekly from brands
- Users aged 18-24 have the lowest email open rates at 17.6%
- 78% of users open emails from unknown senders if subject is compelling
- Bounce rate for emails averages 1.95% in marketing campaigns 2023
- 89% of surveyed users say email is their top communication tool
User Behavior and Habits Interpretation
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