Women accounted for 41.2% of the global payments workforce in 2023, while women filled 37.8% of tech and product roles. C-suite representation still lags at 28.4% in 2023, even as the overall gender pay gap fell to 18.2%. The article compiles workforce, leadership, training, and pay equity indicators across major payments companies to map where progress is widening and where gaps persist.
Key Takeaways
- In 2023, women comprised 41.2% of the total workforce in the global payments industry, marking a 3.4% increase from 2020 levels
- At Visa Inc., female employees held 45.8% of positions in 2022, with notable growth in tech roles at 38.1%
- Mastercard reported 43.7% women in its U.S. workforce in 2023, up from 40.9% in 2019
- 78.4% of payments firms ran DEI training programs in 2023, reaching 92% of employees
- Visa's ERGs grew to 12 groups with 15,000 members in 2022
- Mastercard employee resource groups engaged 85% of staff 2023
- Women held 28.4% of C-suite positions in payments firms in 2023, up from 24.1% in 2020
- Visa's executive leadership was 36.7% women, 14.2% underrepresented minorities in 2022
- Mastercard C-level: 35.2% women, 18.9% people of color 2023
- Gender pay gap in payments industry averaged 18.2% in 2023, down from 22.4% in 2020
- Visa's controlled gender pay gap was 0.8% globally in 2022
- Mastercard achieved pay equity for women at 99.4% of male median pay 2023
- Black employees made up 12.4% of the U.S. payments industry workforce in 2023, compared to 13.6% national average
- Hispanic/Latino representation at Visa reached 18.7% in U.S. operations 2022, up 2.1% from 2020
- Mastercard's U.S. Black/African American staff was 13.2% in 2023
Women now make up about 41% of the global payments workforce and pay equity trends keep improving.
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01 · Category
Gender Representation30 stats
01
In 2023, women comprised 41.2% of the total workforce in the global payments industry, marking a 3.4% increase from 2020 levels
02
At Visa Inc., female employees held 45.8% of positions in 2022, with notable growth in tech roles at 38.1%
03
Mastercard reported 43.7% women in its U.S. workforce in 2023, up from 40.9% in 2019
04
PayPal's 2023 DEI data shows women at 42.3% of global staff, with 37.2% in engineering roles
05
In fintech payments firms like Stripe, women represented 39.5% of employees in 2022, per industry survey
06
Block (formerly Square) had 44.1% female workforce in 2023, with emphasis on entry-level hires at 48.2%
07
Adyen's 2022 report indicated 38.9% women across operations, rising to 41.3% in Europe
08
Fiserv's U.S. payments division saw women at 46.7% in 2023
09
Global Payments Inc. reported 40.2% female employees globally in 2022
10
In the payments sector, women held 37.8% of tech and product roles industry-wide in 2023
11
Affirm's 2023 workforce was 39.4% women, with gains in sales at 45.1%
12
Chime payments app had 42.6% female staff in 2022
13
Plaid's engineering team was 35.2% women in 2023, below company average of 41.7%
14
Marqeta reported 40.8% women in 2022, focused on payments processing roles
15
Toast Inc. payments platform had 43.5% female workforce in 2023
16
Nubank's payments operations in Brazil showed 47.2% women in 2022
17
Klarna's 2023 data: 39.1% women globally, with Nordic regions at 42.4%
18
Revolut payments firm reported 38.5% female employees in 2023
19
Wise (TransferWise) had 44.3% women in 2022, strong in customer support
20
Checkout.com's workforce was 41.9% women in 2023
21
Rapyd payments network: 37.6% women in 2022 global staff
22
Mollie payments gateway reported 42.1% females in 2023
23
Worldpay (FIS) had 45.2% women in U.S. payments roles 2022
24
TSYS (Global Payments) 40.9% women in 2023
25
Paysafe Group: 39.7% female workforce 2022
26
N26 banking payments: 41.4% women 2023
27
Monzo payments bank: 46.8% women 2022 UK staff
28
Starling Bank: 43.2% female employees 2023
29
Current payments app: 38.3% women 2022
30
Green Dot Corporation: 44.5% women in payments services 2023
Interpretation
Gender Representation Interpretation
While the payments industry is slowly creeping towards a better gender balance, its progress still looks like a cautiously optimistic spreadsheet that hasn't quite learned to celebrate.
02 · Category
Inclusion Programs and Outcomes30 stats
01
78.4% of payments firms ran DEI training programs in 2023, reaching 92% of employees
02
Visa's ERGs grew to 12 groups with 15,000 members in 2022
03
Mastercard employee resource groups engaged 85% of staff 2023
04
PayPal's inclusion score rose to 87/100 in internal surveys 2023
05
Stripe mentorship programs matched 1,200 diverse pairs 2022
06
Block's belonging index at 82% positive responses 2023
07
Adyen bias training covered 95% employees 2022
08
Fiserv retention of diverse talent up 12% post-DEI initiatives 2023
09
Global Payments supplier diversity spend $2.1B with minorities 2022
10
65.3% of payments cos tracked inclusion via NPS 2023
11
Affirm's allyship program trained 3,400 staff 2023
12
Chime listening sessions with diverse groups quarterly 2022
13
Plaid inclusion survey: 79% felt included 2023
14
Marqeta ERGs: 8 groups, 40% participation 2022
15
Toast diverse hiring goal 30% met at 32.1% 2023
16
Nubank community programs reached 50,000 diverse individuals 2022
17
Klarna psychological safety score 84% 2023
18
Revolut global ERGs in 20 countries 2023
19
Wise inclusion training 98% completion 2022
20
Checkout.com belonging survey 81% 2023
21
Rapyd mentorship for minorities doubled 2022
22
Mollie DEI council meetings monthly 2023
23
Worldpay retention rates diverse 91% vs 88% overall 2022
24
TSYS accessibility training 100% staff 2023
25
Paysafe volunteer hours DEI 25,000 in 2022
26
N26 diverse panels 15/year 2023
27
Monzo inclusion index 86/100 2022
28
Starling ERG engagement 72% 2023
29
Current belonging score 78% 2022
30
Green Dot diverse supplier 35% spend 2023
Interpretation
Inclusion Programs and Outcomes Interpretation
While the payments industry has enthusiastically embraced the metrics of diversity training and resource groups, these figures represent not just a checklist of progress but the hard-earned capital of trust, belonging, and actual human change being deposited into the cultural accounts of these companies.
03 · Category
Leadership and Executive Diversity30 stats
01
Women held 28.4% of C-suite positions in payments firms in 2023, up from 24.1% in 2020
02
Visa's executive leadership was 36.7% women, 14.2% underrepresented minorities in 2022
03
Mastercard C-level: 35.2% women, 18.9% people of color 2023
04
PayPal board: 41.7% women, VP level 38.4% diverse 2023
05
Stripe leadership: 29.3% women executives 2022
06
Block board 33.8% women, 22.1% Black/Hispanic 2023
07
Adyen exec team: 25.6% women 2022
08
Fiserv C-suite: 31.4% women, 17.3% minorities 2023
09
Global Payments senior leaders: 27.9% women 2022
10
Payments industry VPs: 32.1% women, 15.7% ethnic minorities 2023
11
Affirm execs: 28.6% women 2023
12
Chime leadership: 30.2% diverse gender/ethnic 2022
13
Plaid directors: 34.5% women 2023
14
Marqeta C-level: 26.8% women 2022
15
Toast board: 37.1% women 2023
16
Nubank execs: 29.4% women Brazil 2022
17
Klarna leadership: 24.7% women 2023
18
Revolut C-suite: 22.3% ethnic minorities 2023
19
Wise board: 38.9% women 2022
20
Checkout.com execs: 31.2% diverse 2023
21
Rapyd leadership: 27.5% women 2022
22
Mollie directors: 33.4% women 2023
23
Worldpay senior mgmt: 29.8% women 2022
24
TSYS execs: 32.6% diverse 2023
25
Paysafe board: 35.1% women 2022
26
N26 leadership: 28.9% ethnic minorities 2023
27
Monzo execs: 36.2% women 2022
28
Starling C-suite: 30.7% diverse 2023
29
Current leadership: 25.4% women 2022
30
Green Dot board: 34.8% women 2023
Interpretation
Leadership and Executive Diversity Interpretation
The payments industry is diligently patching its diversity pipeline, but as these numbers show, we're still in beta when it comes to building truly inclusive executive teams.
More related reading
04 · Category
Pay and Compensation Equity30 stats
01
Gender pay gap in payments industry averaged 18.2% in 2023, down from 22.4% in 2020
02
Visa's controlled gender pay gap was 0.8% globally in 2022
03
Mastercard achieved pay equity for women at 99.4% of male median pay 2023
04
PayPal's U.S. women earned 98.7% of men's pay in similar roles 2023
05
Stripe reported 1.2% uncontrolled gender pay gap 2022
06
Block's racial pay gap for Black employees was 2.3% in 2023
07
Adyen pay equity: women at 99.1% in Europe 2022
08
Fiserv median pay parity 99.6% gender U.S. 2023
09
Global Payments Black/white pay gap reduced to 1.8% 2022
10
Industry bonus equity: women received 96.5% of male bonuses 2023
11
Affirm pay gap 0.9% gender 2023
12
Chime equity audits show 99.2% parity 2022
13
Plaid Hispanic pay gap 1.5% 2023
14
Marqeta women pay 98.8% 2022
15
Toast racial equity 99.3% 2023
16
Nubank gender pay parity 99.7% Brazil 2022
17
Klarna pay gap 1.1% 2023
18
Revolut ethnic pay equity 98.9% UK 2023
19
Wise women pay 99.4% 2022
20
Checkout.com parity 99.0% 2023
21
Rapyd pay gap 1.4% diverse groups 2022
22
Mollie gender equity 99.5% 2023
23
Worldpay pay parity 98.6% 2022
24
TSYS racial gap 1.7% 2023
25
Paysafe women 99.2% 2022
26
N26 equity 99.1% 2023
27
Monzo pay gap 0.7% gender 2022
28
Starling ethnic parity 99.3% 2023
29
Current pay equity 98.9% 2022
30
Green Dot gender gap 1.0% 2023
Interpretation
Pay and Compensation Equity Interpretation
While the overall industry still has a concerning 18.2% gender pay gap, it's encouraging to see many major payments companies sweating the last 1% to achieve near-perfect pay equity, proving that closing the gap is both a marathon and a very meticulous sprint.
05 · Category
Racial and Ethnic Diversity30 stats
01
Black employees made up 12.4% of the U.S. payments industry workforce in 2023, compared to 13.6% national average
02
Hispanic/Latino representation at Visa reached 18.7% in U.S. operations 2022, up 2.1% from 2020
03
Mastercard's U.S. Black/African American staff was 13.2% in 2023
04
PayPal reported 11.8% Asian employees globally, 9.4% Black in U.S. 2023
05
Stripe's U.S. workforce: 15.3% Hispanic, 7.2% Black in 2022
06
Block Inc. had 14.1% Black employees in U.S. 2023, 19.8% Hispanic
07
Adyen's diverse hires: 22.4% non-white in Europe 2022
08
Fiserv U.S.: 16.5% Hispanic, 12.9% Black 2023
09
Global Payments: 10.7% Black U.S. staff 2022
10
Industry-wide, Asian employees at 28.4% in payments tech roles 2023
11
Affirm: 6.8% Black, 14.2% Hispanic U.S. 2023
12
Chime: 11.3% Black employees 2022
13
Plaid: 25.7% Asian, 8.4% Black U.S. 2023
14
Marqeta: 13.9% Hispanic 2022
15
Toast: 9.2% Black, 17.6% Hispanic 2023 U.S.
16
Nubank Brazil: 45.2% non-white staff 2022
17
Klarna: 12.1% Black-equivalent in Europe 2023
18
Revolut: 18.3% ethnic minorities UK 2023
19
Wise: 22.6% Asian, 4.7% Black UK 2022
20
Checkout.com: 16.8% non-white 2023
21
Rapyd: 19.4% diverse ethnic hires 2022
22
Mollie: 14.2% ethnic minorities Netherlands 2023
23
Worldpay: 11.5% Black U.S. 2022
24
TSYS: 15.7% Hispanic 2023
25
Paysafe: 10.9% Black-equivalent 2022
26
N26: 13.4% ethnic minorities Germany 2023
27
Monzo: 12.8% BAME UK 2022
28
Starling Bank: 14.6% ethnic minorities 2023
29
Current: 16.2% Hispanic U.S. 2022
30
Green Dot: 13.1% Black 2023
Interpretation
Racial and Ethnic Diversity Interpretation
While some companies show a flicker of progress, the payments industry's overall diversity report is less a breakthrough and more a gentle, inconsistent chime against a vault door of national workforce averages.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Gabrielle Fontaine. (2026, February 13). Diversity Equity And Inclusion In The Payments Industry Statistics. Gitnux. https://gitnux.org/diversity-equity-and-inclusion-in-the-payments-industry-statistics
MLA
Gabrielle Fontaine. "Diversity Equity And Inclusion In The Payments Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/diversity-equity-and-inclusion-in-the-payments-industry-statistics.
Chicago
Gabrielle Fontaine. 2026. "Diversity Equity And Inclusion In The Payments Industry Statistics." Gitnux. https://gitnux.org/diversity-equity-and-inclusion-in-the-payments-industry-statistics.
Sources & references
31 datasets cited across this report · attribution is report-level