GITNUXREPORT 2026

Courier Delivery Industry Statistics

The global courier delivery industry is experiencing massive growth driven by strong e-commerce demand.

Min-ji Park

Min-ji Park

Research Analyst focused on sustainability and consumer trends.

First published: Feb 13, 2026

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Key Statistics

Statistic 1

72% of U.S. consumers expect delivery within 2 days in 2023 survey.

Statistic 2

65% of global online shoppers abandoned carts due to high delivery fees.

Statistic 3

41% of U.S. consumers prefer free shipping over fast delivery.

Statistic 4

Europe: 55% consumers willing to pay for same-day delivery.

Statistic 5

India: 78% e-comm users choose couriers based on delivery speed.

Statistic 6

30% rise in subscription box deliveries post-2020.

Statistic 7

U.S. Gen Z 62% use buy-online-pickup-in-store over home delivery.

Statistic 8

Global 47% consumers track packages in real-time.

Statistic 9

UK 35% switch couriers for better sustainability.

Statistic 10

China 90% consumers expect next-day delivery from e-comm platforms.

Statistic 11

25% U.S. consumers return 20%+ of online purchases.

Statistic 12

Brazil 68% prefer couriers with locker options.

Statistic 13

Australia 52% consumers prioritize contactless delivery post-COVID.

Statistic 14

60% global millennials willing to pay premium for eco-friendly delivery.

Statistic 15

Canada 44% use multiple couriers for price comparison.

Statistic 16

SEA region 70% consumers demand live tracking.

Statistic 17

38% Europeans choose brands with easy returns policy.

Statistic 18

Japan 55% prefer convenience store parcel receipt.

Statistic 19

49% U.S. consumers notify neighbors for deliveries.

Statistic 20

Global 67% smartphone app usage for order tracking.

Statistic 21

UPS holds 24% market share in U.S. parcel delivery in 2023.

Statistic 22

FedEx revenue from U.S. domestic package segment was $45.2 billion in FY2023.

Statistic 23

DHL Express global revenue €24.7 billion in 2023.

Statistic 24

Amazon Logistics delivered 4.8 billion packages in 2023 in the U.S., capturing 13% market share.

Statistic 25

USPS handled 129.1 billion mail pieces in FY2023, with parcels at 7.5 billion.

Statistic 26

DPD group delivered 1.9 billion parcels in 2023 across Europe.

Statistic 27

SF Express in China handled 1.2 billion parcels in Q4 2023 alone.

Statistic 28

Maersk's courier arm revenue contribution 5% of total $51.1 billion in 2023.

Statistic 29

Blue Dart (DHL India) market share 45% in express air cargo.

Statistic 30

Australia Post parcel revenue AUD 4.8 billion, 30% market share.

Statistic 31

Hermes (Otto Group) delivered 700 million parcels in 2023.

Statistic 32

YRC Freight (Yellow Corp) held 8% LTL market share before 2023 bankruptcy.

Statistic 33

ZTO Express market cap $25 billion, 20% share in China express.

Statistic 34

FedEx Ground market share in Canada 25% for parcels.

Statistic 35

GLS (Royal Mail) 10% share in European B2C parcels.

Statistic 36

J&T Express Indonesia 25% market share in e-commerce delivery.

Statistic 37

Purolator (Canada Post) 15% domestic parcel share.

Statistic 38

Aramex Middle East market share 18% in express delivery.

Statistic 39

Ninja Van SEA 12% share in cross-border e-comm logistics.

Statistic 40

Deutsche Post DHL Group 17% global air freight share.

Statistic 41

UPS Europe revenue €12.5 billion, 22% market share.

Statistic 42

TNT Express (FedEx) 15% intra-Europe share pre-merger impact lingering.

Statistic 43

Kerry Logistics 10% share in Asia air freight forwarding.

Statistic 44

The global courier, express, and parcel (CEP) market was valued at USD 413.90 billion in 2023 and is expected to grow to USD 616.23 billion by 2030 at a CAGR of 5.9%.

Statistic 45

U.S. courier and delivery services revenue reached $179.3 billion in 2023, up 4.2% from the previous year.

Statistic 46

The e-commerce logistics market, closely tied to courier services, is projected to hit $2.75 trillion by 2030 with a CAGR of 18.2% from 2024.

Statistic 47

Europe's CEP market generated €142 billion in revenue in 2022, with a 6% YoY growth.

Statistic 48

Asia-Pacific CEP market size stood at $220.5 billion in 2023, expected to reach $380 billion by 2030 at 8.1% CAGR.

Statistic 49

Global last-mile delivery market valued at $20.1 billion in 2022, projected to grow to $47.3 billion by 2030 at 11.4% CAGR.

Statistic 50

U.S. parcel delivery volume exceeded 22.5 billion in 2023.

Statistic 51

The courier industry in India is expected to grow from INR 45,000 crore in 2023 to INR 1,20,000 crore by 2028 at 21% CAGR.

Statistic 52

UK courier and messenger services market revenue hit £12.4 billion in 2023.

Statistic 53

Global drone delivery market, impacting couriers, valued at $0.52 billion in 2023, to reach $5.65 billion by 2030 at 39.5% CAGR.

Statistic 54

Brazil's CEP market revenue was BRL 45 billion in 2022, growing 12% annually.

Statistic 55

Middle East CEP market to grow from $15.2 billion in 2023 to $25.8 billion by 2028 at 11.1% CAGR.

Statistic 56

Australian courier services industry revenue reached AUD 15.6 billion in 2023-24.

Statistic 57

Global B2C parcel delivery market size was $258 billion in 2023.

Statistic 58

China's express delivery market turnover hit RMB 1.35 trillion in 2023, up 19.4%.

Statistic 59

Canada courier and delivery market revenue at CAD 25 billion in 2023.

Statistic 60

South Africa parcel delivery market to reach ZAR 50 billion by 2025.

Statistic 61

Global CEP market fragmentation shows top 10 players hold 25% share in 2023.

Statistic 62

U.S. ground delivery market grew 7% to $140 billion in 2023.

Statistic 63

Japan CEP market revenue ¥4.2 trillion in FY2023.

Statistic 64

Mexico courier market expected to grow 9.5% CAGR to 2028.

Statistic 65

Worldwide express delivery revenue $350 billion in 2023.

Statistic 66

Indonesia logistics market, including couriers, $25 billion in 2023.

Statistic 67

Germany's CEP market €35 billion in 2023.

Statistic 68

Turkey courier delivery revenue TRY 100 billion in 2023.

Statistic 69

Singapore parcel volume market value SGD 2.5 billion.

Statistic 70

Global parcel volume for UPS was 5.6 billion in 2023.

Statistic 71

Average U.S. parcel delivery time for ground services is 2-5 days, with 95% on-time rate for UPS.

Statistic 72

DHL Express average transit time 1-3 days internationally, handling 1.8 billion shipments yearly.

Statistic 73

USPS Priority Mail on-time delivery rate 93% in FY2023.

Statistic 74

Global average failed first-time delivery rate in CEP is 8-10%.

Statistic 75

FedEx delivered 15 million packages daily on average in 2023.

Statistic 76

China express delivery outlets total 2.8 million in 2023.

Statistic 77

Average cost per parcel delivery in U.S. last-mile $10.50 in 2023.

Statistic 78

Europe B2C parcel volume 15 billion in 2023, average weight 2.5kg.

Statistic 79

Fleet size for UPS: 123,000 vehicles globally in 2023.

Statistic 80

DHL aviation fleet 200+ aircraft, flying 1 million tons cargo annually.

Statistic 81

India courier fleet electrification at 5% of 500,000 vehicles in 2023.

Statistic 82

Average parcels per delivery van in urban U.S. 150-200.

Statistic 83

Global CEP sorting centers number over 5,000 major hubs.

Statistic 84

UK Royal Mail daily delivery routes 1.2 million.

Statistic 85

Brazil Correios handles 800 million parcels yearly.

Statistic 86

Average international courier transit time 3-7 days.

Statistic 87

U.S. same-day delivery penetration 12% of e-comm orders in 2023.

Statistic 88

Australia Post locker network 4,500 locations.

Statistic 89

Peak day parcel volume for FedEx: 30 million during holidays 2023.

Statistic 90

Global courier fuel consumption 50 billion liters diesel equivalent annually.

Statistic 91

UPS fleet 18% electric vehicles by end-2023.

Statistic 92

DHL committed to net-zero emissions by 2050, 50% renewable energy in 2023.

Statistic 93

Global courier EV adoption 5% of fleets in 2023, projected 30% by 2030.

Statistic 94

Amazon 10,000 Rivian electric vans deployed by 2023.

Statistic 95

FedEx electric fleet goal 2,500 by 2025, 1,000 in 2023.

Statistic 96

AI route optimization reduces fuel use by 15% in CEP.

Statistic 97

Blockchain pilots in 20% major couriers for tracking by 2023.

Statistic 98

Drone delivery trials cover 1 million sq km in 2023.

Statistic 99

Robotics sorting in 40% Amazon facilities, cutting energy 20%.

Statistic 100

Global CEP carbon emissions 200 million tons CO2e annually.

Statistic 101

Starship robots delivered 4 million autonomous packages in 2023.

Statistic 102

IoT sensors in 30% parcels for real-time monitoring.

Statistic 103

Hydrogen fuel cell vans tested by DHL, 100 units 2023.

Statistic 104

Predictive analytics cut failed deliveries 25%.

Statistic 105

5G-enabled tracking in 15% urban courier ops.

Statistic 106

Sustainable packaging adoption 45% in Europe CEP.

Statistic 107

Autonomous delivery vehicles market $10 billion by 2030.

Statistic 108

UPS ORION software optimizes 10 million miles daily, saving 100 million gallons fuel yearly.

Statistic 109

Global smart locker installations 500,000 by 2023.

Sources
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From a global multi-trillion-dollar engine powering our digital shopping carts to the silent army of drones and electric vans on our streets, the courier delivery industry is not just growing—it is fundamentally reshaping how the world connects, one package at a time.

Key Takeaways

  • The global courier, express, and parcel (CEP) market was valued at USD 413.90 billion in 2023 and is expected to grow to USD 616.23 billion by 2030 at a CAGR of 5.9%.
  • U.S. courier and delivery services revenue reached $179.3 billion in 2023, up 4.2% from the previous year.
  • The e-commerce logistics market, closely tied to courier services, is projected to hit $2.75 trillion by 2030 with a CAGR of 18.2% from 2024.
  • UPS holds 24% market share in U.S. parcel delivery in 2023.
  • FedEx revenue from U.S. domestic package segment was $45.2 billion in FY2023.
  • DHL Express global revenue €24.7 billion in 2023.
  • Global parcel volume for UPS was 5.6 billion in 2023.
  • Average U.S. parcel delivery time for ground services is 2-5 days, with 95% on-time rate for UPS.
  • DHL Express average transit time 1-3 days internationally, handling 1.8 billion shipments yearly.
  • 72% of U.S. consumers expect delivery within 2 days in 2023 survey.
  • 65% of global online shoppers abandoned carts due to high delivery fees.
  • 41% of U.S. consumers prefer free shipping over fast delivery.
  • UPS fleet 18% electric vehicles by end-2023.
  • DHL committed to net-zero emissions by 2050, 50% renewable energy in 2023.
  • Global courier EV adoption 5% of fleets in 2023, projected 30% by 2030.

The global courier delivery industry is experiencing massive growth driven by strong e-commerce demand.

Consumer Trends

  • 72% of U.S. consumers expect delivery within 2 days in 2023 survey.
  • 65% of global online shoppers abandoned carts due to high delivery fees.
  • 41% of U.S. consumers prefer free shipping over fast delivery.
  • Europe: 55% consumers willing to pay for same-day delivery.
  • India: 78% e-comm users choose couriers based on delivery speed.
  • 30% rise in subscription box deliveries post-2020.
  • U.S. Gen Z 62% use buy-online-pickup-in-store over home delivery.
  • Global 47% consumers track packages in real-time.
  • UK 35% switch couriers for better sustainability.
  • China 90% consumers expect next-day delivery from e-comm platforms.
  • 25% U.S. consumers return 20%+ of online purchases.
  • Brazil 68% prefer couriers with locker options.
  • Australia 52% consumers prioritize contactless delivery post-COVID.
  • 60% global millennials willing to pay premium for eco-friendly delivery.
  • Canada 44% use multiple couriers for price comparison.
  • SEA region 70% consumers demand live tracking.
  • 38% Europeans choose brands with easy returns policy.
  • Japan 55% prefer convenience store parcel receipt.
  • 49% U.S. consumers notify neighbors for deliveries.
  • Global 67% smartphone app usage for order tracking.

Consumer Trends Interpretation

The modern courier industry is a global tightrope walk, balancing our desperate need for speed and free shipping against our capricious willingness to abandon carts, return half our orders, and switch loyalties for a locker, a live map, or a greener van.

Key Players & Market Share

  • UPS holds 24% market share in U.S. parcel delivery in 2023.
  • FedEx revenue from U.S. domestic package segment was $45.2 billion in FY2023.
  • DHL Express global revenue €24.7 billion in 2023.
  • Amazon Logistics delivered 4.8 billion packages in 2023 in the U.S., capturing 13% market share.
  • USPS handled 129.1 billion mail pieces in FY2023, with parcels at 7.5 billion.
  • DPD group delivered 1.9 billion parcels in 2023 across Europe.
  • SF Express in China handled 1.2 billion parcels in Q4 2023 alone.
  • Maersk's courier arm revenue contribution 5% of total $51.1 billion in 2023.
  • Blue Dart (DHL India) market share 45% in express air cargo.
  • Australia Post parcel revenue AUD 4.8 billion, 30% market share.
  • Hermes (Otto Group) delivered 700 million parcels in 2023.
  • YRC Freight (Yellow Corp) held 8% LTL market share before 2023 bankruptcy.
  • ZTO Express market cap $25 billion, 20% share in China express.
  • FedEx Ground market share in Canada 25% for parcels.
  • GLS (Royal Mail) 10% share in European B2C parcels.
  • J&T Express Indonesia 25% market share in e-commerce delivery.
  • Purolator (Canada Post) 15% domestic parcel share.
  • Aramex Middle East market share 18% in express delivery.
  • Ninja Van SEA 12% share in cross-border e-comm logistics.
  • Deutsche Post DHL Group 17% global air freight share.
  • UPS Europe revenue €12.5 billion, 22% market share.
  • TNT Express (FedEx) 15% intra-Europe share pre-merger impact lingering.
  • Kerry Logistics 10% share in Asia air freight forwarding.

Key Players & Market Share Interpretation

The global delivery game is a dizzying chessboard of giants and specialists, where behemoths like UPS and FedEx battle for dominance at home while a fleet of regional champions—from Blue Dart's command of Indian skies to SF Express's staggering Chinese volumes—proves there’s no single route to becoming indispensable in a world obsessed with the next parcel.

Market Size & Growth

  • The global courier, express, and parcel (CEP) market was valued at USD 413.90 billion in 2023 and is expected to grow to USD 616.23 billion by 2030 at a CAGR of 5.9%.
  • U.S. courier and delivery services revenue reached $179.3 billion in 2023, up 4.2% from the previous year.
  • The e-commerce logistics market, closely tied to courier services, is projected to hit $2.75 trillion by 2030 with a CAGR of 18.2% from 2024.
  • Europe's CEP market generated €142 billion in revenue in 2022, with a 6% YoY growth.
  • Asia-Pacific CEP market size stood at $220.5 billion in 2023, expected to reach $380 billion by 2030 at 8.1% CAGR.
  • Global last-mile delivery market valued at $20.1 billion in 2022, projected to grow to $47.3 billion by 2030 at 11.4% CAGR.
  • U.S. parcel delivery volume exceeded 22.5 billion in 2023.
  • The courier industry in India is expected to grow from INR 45,000 crore in 2023 to INR 1,20,000 crore by 2028 at 21% CAGR.
  • UK courier and messenger services market revenue hit £12.4 billion in 2023.
  • Global drone delivery market, impacting couriers, valued at $0.52 billion in 2023, to reach $5.65 billion by 2030 at 39.5% CAGR.
  • Brazil's CEP market revenue was BRL 45 billion in 2022, growing 12% annually.
  • Middle East CEP market to grow from $15.2 billion in 2023 to $25.8 billion by 2028 at 11.1% CAGR.
  • Australian courier services industry revenue reached AUD 15.6 billion in 2023-24.
  • Global B2C parcel delivery market size was $258 billion in 2023.
  • China's express delivery market turnover hit RMB 1.35 trillion in 2023, up 19.4%.
  • Canada courier and delivery market revenue at CAD 25 billion in 2023.
  • South Africa parcel delivery market to reach ZAR 50 billion by 2025.
  • Global CEP market fragmentation shows top 10 players hold 25% share in 2023.
  • U.S. ground delivery market grew 7% to $140 billion in 2023.
  • Japan CEP market revenue ¥4.2 trillion in FY2023.
  • Mexico courier market expected to grow 9.5% CAGR to 2028.
  • Worldwide express delivery revenue $350 billion in 2023.
  • Indonesia logistics market, including couriers, $25 billion in 2023.
  • Germany's CEP market €35 billion in 2023.
  • Turkey courier delivery revenue TRY 100 billion in 2023.
  • Singapore parcel volume market value SGD 2.5 billion.

Market Size & Growth Interpretation

It seems humanity has collectively decided that, regardless of the cost, the quickest possible delivery of a toothbrush, a pair of socks, and possibly a drone is the new global religion, and these trillion-dollar revenues are its tithes.

Operational Metrics

  • Global parcel volume for UPS was 5.6 billion in 2023.
  • Average U.S. parcel delivery time for ground services is 2-5 days, with 95% on-time rate for UPS.
  • DHL Express average transit time 1-3 days internationally, handling 1.8 billion shipments yearly.
  • USPS Priority Mail on-time delivery rate 93% in FY2023.
  • Global average failed first-time delivery rate in CEP is 8-10%.
  • FedEx delivered 15 million packages daily on average in 2023.
  • China express delivery outlets total 2.8 million in 2023.
  • Average cost per parcel delivery in U.S. last-mile $10.50 in 2023.
  • Europe B2C parcel volume 15 billion in 2023, average weight 2.5kg.
  • Fleet size for UPS: 123,000 vehicles globally in 2023.
  • DHL aviation fleet 200+ aircraft, flying 1 million tons cargo annually.
  • India courier fleet electrification at 5% of 500,000 vehicles in 2023.
  • Average parcels per delivery van in urban U.S. 150-200.
  • Global CEP sorting centers number over 5,000 major hubs.
  • UK Royal Mail daily delivery routes 1.2 million.
  • Brazil Correios handles 800 million parcels yearly.
  • Average international courier transit time 3-7 days.
  • U.S. same-day delivery penetration 12% of e-comm orders in 2023.
  • Australia Post locker network 4,500 locations.
  • Peak day parcel volume for FedEx: 30 million during holidays 2023.
  • Global courier fuel consumption 50 billion liters diesel equivalent annually.

Operational Metrics Interpretation

The sheer global scale of modern delivery is a masterfully orchestrated ballet of billions, where despite a small but persistent chorus of missed doorbells and idling trucks, the show must—and overwhelmingly does—go on.

Sustainability & Technology

  • UPS fleet 18% electric vehicles by end-2023.
  • DHL committed to net-zero emissions by 2050, 50% renewable energy in 2023.
  • Global courier EV adoption 5% of fleets in 2023, projected 30% by 2030.
  • Amazon 10,000 Rivian electric vans deployed by 2023.
  • FedEx electric fleet goal 2,500 by 2025, 1,000 in 2023.
  • AI route optimization reduces fuel use by 15% in CEP.
  • Blockchain pilots in 20% major couriers for tracking by 2023.
  • Drone delivery trials cover 1 million sq km in 2023.
  • Robotics sorting in 40% Amazon facilities, cutting energy 20%.
  • Global CEP carbon emissions 200 million tons CO2e annually.
  • Starship robots delivered 4 million autonomous packages in 2023.
  • IoT sensors in 30% parcels for real-time monitoring.
  • Hydrogen fuel cell vans tested by DHL, 100 units 2023.
  • Predictive analytics cut failed deliveries 25%.
  • 5G-enabled tracking in 15% urban courier ops.
  • Sustainable packaging adoption 45% in Europe CEP.
  • Autonomous delivery vehicles market $10 billion by 2030.
  • UPS ORION software optimizes 10 million miles daily, saving 100 million gallons fuel yearly.
  • Global smart locker installations 500,000 by 2023.

Sustainability & Technology Interpretation

The courier industry's journey to net-zero is a sprawling saga of ambitious corporate pledges and incremental electric fleet upgrades, all playing out against the colossal backdrop of its own 200 million-ton carbon shadow.

Sources & References

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