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Communication MediaTop 10 Best Voice Call Software of 2026
Ranked roundup of the top 10 voice call software with comparison notes for teams, including Plivo Voice, Telnyx Voice, and Twilio Voice.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
Plivo Voice is the strongest pick for voice calling when you’re building API-driven routing, IVR, and automated call flows rather than relying on turnkey menus, whereas Microsoft Teams fits if your Microsoft 365 teams want identity-based governance with calling embedded in daily collaboration.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Plivo Voice
Webhook-based call event automation that drives real-time routing decisions from external systems.
Built for fits when API-driven call routing and event automation matter more than turnkey menus..
Telnyx Voice
Editor pickCall control through an API plus event webhooks for automated routing and downstream system updates.
Built for fits when operations teams need programmable call routing across SIP and WebRTC endpoints..
Twilio Voice
Editor pickEvent webhooks for call lifecycle plus recording and transcript status updates enable workflow triggers across systems.
Built for fits when teams need programmable voice routing with SIP trunking and event-driven automation..
Related reading
Comparison Table
This ranked list targets analysts and operators building voice calling systems using APIs, SIP trunking, and call-control automation. The ordering emphasizes call routing, provisioning and RBAC, audit visibility for compliance, and measured throughput, with one major tradeoff: direct developer integration versus hosted business communications suites.
Plivo Voice
API-firstCloud voice API for outbound calls, inbound numbers, IVR, recording, and automated workflows.
Webhook-based call event automation that drives real-time routing decisions from external systems.
Plivo Voice provides a direct API surface for placing calls, routing digits, and reacting to call events through HTTP webhooks. The platform’s call automation model supports building IVR-like experiences using sequential call instructions and event-driven branching. Call detail outputs and recording hooks fit workflows where telephony actions need to be synchronized with application state. Extensibility is largely achieved through webhook integration and programmable call control.
A key tradeoff is that advanced call routing and conversational logic require careful orchestration across webhooks and application code. Plivo Voice fits organizations that already operate an API-first communications layer and want telephony events to feed existing automation and governance processes. It is less suitable when teams only need a static PBX feature set without custom routing logic.
- +Programmable call flows driven by webhooks for event-based routing
- +SIP interconnect options for carrier-grade voice integration
- +Recording and post-call hooks support operational call reviews
- +DTMF handling enables keypad-based call control
- –Complex routing requires webhook choreography across multiple callbacks
- –Voice application logic stays in application code rather than a visual tool
- –Debugging call flows can be harder when failures occur in webhooks
Contact center engineering teams
Route calls based on CRM events
Faster transfers with fewer manual steps
Automation developers
Run IVR logic without a PBX
Consistent self-service handling
Show 2 more scenarios
SIP integration teams
Connect enterprise voice trunking
Lower integration friction
SIP connectivity supports interconnect patterns for existing voice infrastructure.
Operations and QA teams
Capture recordings for QA workflows
Auditable review trails
Recording hooks feed downstream review queues tied to call metadata and outcomes.
Best for: Fits when API-driven call routing and event automation matter more than turnkey menus.
More related reading
Telnyx Voice
API-firstProgrammable voice platform with SIP trunking, APIs, call control, and global phone numbers.
Call control through an API plus event webhooks for automated routing and downstream system updates.
Telnyx Voice fits organizations building custom call routing and contact center workflows where automation matters more than a fixed UI. SIP registration and PSTN connectivity enable carrier-grade call handling, while WebRTC calling supports browser-based agents without separate client deployments. The API-driven approach is a strong match when call outcomes must be recorded into downstream systems via call event webhooks.
A tradeoff appears in governance and change control since call behavior depends on configuration and integrations maintained by the team. Telnyx Voice is a practical choice for teams that already run automation pipelines and need consistent provisioning for multiple numbers and routing rules. It is less ideal for teams that want a purely UI-based setup with minimal integration work.
- +API-first call control for automated provisioning and routing
- +WebRTC calling supports browser endpoints for agents
- +Carrier-grade SIP trunking for PSTN connectivity
- +Event webhooks enable integration into operational systems
- –Configuration changes require disciplined release management
- –WebRTC agent setup needs careful client and codec alignment
- –Advanced routing requires more engineering than UI-first systems
- –Some diagnostics can take time when integrating multiple services
Contact center engineering teams
Route calls with automated event-driven logic
Faster routing change cycles
UC and telephony integrators
Bring existing SIP endpoints into automation
Consistent telephony behavior
Show 2 more scenarios
Customer support ops teams
Enable browser agents with WebRTC calling
Lower agent client overhead
WebRTC calling supports browser-based agent access while routing logic and events feed support dashboards.
Platform teams
Provision call flows programmatically at scale
Reduced manual configuration
API-driven provisioning and event streams help manage large numbers and routing rules across environments.
Best for: Fits when operations teams need programmable call routing across SIP and WebRTC endpoints.
Twilio Voice
API-firstProgrammable voice API for building calls, conferencing, IVR, recording, and call routing into applications.
Event webhooks for call lifecycle plus recording and transcript status updates enable workflow triggers across systems.
Twilio Voice provides inbound and outbound calling with SIP trunking for PSTN connectivity, plus a call-control layer that can branch flows based on runtime conditions. Event delivery via webhooks supports automation around call status changes, transcription results when enabled, and recording lifecycle events. Call quality depends on network paths and codec choices, so performance tuning often requires testing with the expected devices and carriers.
A practical tradeoff is that advanced behaviors depend on application logic and external services because TwiML execution and webhook handling sit in the control plane. Twilio Voice fits teams that already run backend services and want programmable routing, queue-like behaviors, and CRM or ticketing updates driven by call events.
- +SIP trunking connectivity supports programmable inbound and outbound calling
- +Webhook-driven call events enable automation without polling
- +Call recording and transcription controls align with QA and compliance workflows
- +DTMF and interactive call flows reduce IVR friction
- –Call routing complexity shifts into application code and webhook orchestration
- –Quality tuning requires codec and carrier testing for target regions
- –Large-scale event processing needs durable endpoints and retry handling
- –Advanced contact center workflows require more assembly than turnkey PBX
Contact center engineering teams
Route calls by skills and outcomes
Faster disposition into tickets
Revenue operations teams
Automate outbound sales call states
Clean call activity records
Show 2 more scenarios
IT and telephony operations
Centralize carrier connectivity with SIP trunking
Standardized dialing across regions
SIP trunking provides controlled PSTN entry while application logic selects destinations and behaviors.
Compliance and QA teams
Capture calls and transcripts for review
Repeatable QA evidence trails
Recording controls and transcript outputs support later auditing and dispute resolution workflows.
Best for: Fits when teams need programmable voice routing with SIP trunking and event-driven automation.
Microsoft Teams
enterpriseBusiness collaboration software with voice calling, meetings, messaging, and calling plans.
Teams call recording and retention integrate with Microsoft 365 compliance and audit logs for voice activity management.
Microsoft Teams pairs real-time voice calls with the same chat, meetings, and file workspace used for day-to-day collaboration. Voice is delivered through Teams calling features with call routing options tied to Microsoft identities and directory roles.
It integrates call activity into Teams and Microsoft 365 experiences, which helps teams keep conversations, recordings, and permissions aligned with existing governance. Admin teams also use Microsoft Entra ID, tenant policies, and audit logs to control who can place calls and how call features behave.
- +Unified calling inside Teams chats, meetings, and shared workspace
- +Centralized identity and tenant policies via Entra ID and Teams admin settings
- +Call logs, recordings, and permissions align with Microsoft 365 governance controls
- +Wide ecosystem integrations for contacts, conferencing workflows, and compliance tools
- –Voice calling feature coverage depends on selected calling licensing and connectivity path
- –Advanced IVR-style routing and queue behavior needs careful design and configuration
- –Large-scale rollout requires disciplined change control for policies and user assignments
- –Non-Teams calling endpoints have limited interoperability compared with SIP-first products
Best for: Fits when Microsoft 365 teams need identity-based governance and calling embedded into daily collaboration.
Vonage Business Communications
enterpriseCloud business communications software with voice, messaging, video, and programmable APIs.
Communication APIs with webhook events enable custom call handling workflows outside the dial plan.
Vonage Business Communications provides hosted voice services for businesses that need PSTN calling with SIP registration and trunking. Call routing covers schedule-based routing and group-based overflow behaviors that move calls across extensions or external numbers.
Administrative tooling includes number provisioning workflows and call detail records for monitoring usage and debugging routing issues. Automation is supported through communication APIs and webhook events that trigger external actions during call lifecycle steps.
- +SIP trunking and hosted PBX options cover both carrier connectivity and internal calling
- +Webhook events support automation tied to call lifecycle milestones and external systems
- +Detailed call detail records help isolate routing and performance problems
- +Configuration supports schedule-based routing and overflow patterns
- –Advanced routing logic typically needs more configuration effort than basic hunt groups
- –Telephony automation depends on webhook and API integration for most custom workflows
- –Feature availability across endpoints can vary by deployment shape and client settings
Best for: Fits when enterprises need API-driven call handling with hosted PBX features and managed PSTN connectivity.
Nextiva
SMBBusiness communications software for voice, video, messaging, contact centers, and customer experience.
API-driven integration for call events and workflow automation tied to Nextiva call control actions.
Nextiva fits organizations that need hosted voice services with centralized call controls across many users and locations. The core feature set centers on business calling, SIP-based telephony connectivity, and contact center-style workflows such as routing and automated call handling.
Admin functions support call recording options, team call management, and standardized number and extension behavior for consistent user experiences. Integration depth is driven by API access and communication events that can be tied into business systems like CRM and ticketing.
- +Strong admin configuration for routing, queues, and call flows
- +Call detail records support operational reporting and auditing
- +SIP trunking options help connect existing telephony ecosystems
- +Extensible integration options via documented API and webhooks
- –Some contact center workflows require extra configuration time
- –Reporting depth varies by feature and can feel fragmented
- –Advanced governance needs careful role and permission design
- –Device onboarding can involve multiple dependent settings
Best for: Fits when multi-location teams need managed routing and queue workflows tied to business systems.
CloudTalk
vertical specialistCloud call center software for sales and support teams with international numbers and analytics.
Workflow-focused call routing and disposition tracking for outbound follow-up and inbound queue handling.
CloudTalk differentiates itself with outbound and inbound calling features designed around contact-center style workflows rather than simple place calls. It supports configurable call routing, call recording, and call disposition handling that maps to lead follow-up and service queues.
Admin controls focus on user and number provisioning so teams can manage who can call and which numbers are used for outbound campaigns. Integration options center on connecting call events to external systems for reporting and downstream automation.
- +Call routing supports queue-style workflows with clear escalation paths
- +Call recording and playback support quality review and coaching
- +Outbound dialing workflows fit lead follow-up without custom telephony code
- +Number and user provisioning reduce manual account sprawl
- –Advanced automation depends on external systems and event mapping
- –Reporting is strongest for calls and dispositions, weaker for agent performance analytics
- –SIP trunking and PSTN connectivity options are not the focus versus some incumbents
- –WebRTC calling coverage and browser edge cases need validation for deployments
Best for: Fits when teams need queue-based call handling plus call recording with controlled number provisioning.
3CX
SMBBusiness communications software offering hosted or self-managed voice, video, chat, and contact center features.
3CX web management for extensions and routing uses a single configuration workflow across on-prem and hosted deployments.
3CX delivers voice calling through PBX-style call control that can run on-premises or in the cloud, with SIP-based endpoints and trunks as the core integration surface. Admins manage users, extensions, and call handling via a centralized web console that ties routing, paging, and messaging into one configuration workflow.
Call logs and live call control support typical operational needs like call recording management and post-call review through call detail records. Automation support centers on provisioning and extensibility options built around the 3CX ecosystem rather than ad hoc scripts.
- +Web admin console centralizes extensions, trunks, and call routing
- +SIP trunking support fits existing carrier and gateway designs
- +Call detail records support operational audit of dialing outcomes
- +On-premises option supports environments with strict telephony control needs
- –Advanced deployments require careful network and NAT design
- –Some call center workflows rely on specific feature modules
- –Large multi-site setups demand disciplined configuration governance
- –Extensibility is strongest inside the 3CX ecosystem, not via open webhooks
Best for: Fits when organizations need PBX control with SIP-based integrations and centralized call routing administration.
PhoneBurner
vertical specialistSales dialing software with power dialing, voicemail automation, call tracking, and CRM workflows.
Disposition-driven call handling that turns each call result into the next workflow step inside the dialer.
PhoneBurner manages outbound and inbound phone calls with an interface built around dialer workflows and call outcomes. It supports call recording controls and call dispositioning so teams can route each result into follow-up actions.
Dialing logic and automation rules help reduce manual work in lead follow-ups and agent calling sessions. Reporting provides call history and performance views tied to campaign activity.
- +Dialer workflows connect call outcomes to follow-up actions
- +Call recording controls support consistent compliance handling
- +Campaign reporting ties activity to performance metrics
- +Automation rules reduce manual pacing and status updates
- –Complex dialer and routing behavior needs careful configuration
- –Advanced integrations depend on available API or partner connectors
- –Call transcription requires separate settings and workflow design
- –Queue-like routing features may feel limited versus contact-center tools
Best for: Fits when sales teams need automated dialing workflows and clear call outcomes reporting.
RingCentral
enterpriseCloud communications software for business calling, messaging, meetings, and contact centers.
Contact-center style routing and queue management inside a hosted calling environment tied to integrated agent workflows.
RingCentral fits teams that need cloud telephony plus contact center-grade telephony workflows. Core capabilities include hosted PBX calling, SIP trunking options for PSTN connectivity, call routing for teams and departments, and call recording for compliance.
Admin controls cover multi-user voice provisioning and audit visibility through call logs. Integration options cover CRM and business systems so call context can be available during or after conversations.
- +Broad call management features for departments with hunt groups and queues
- +Strong recording controls for inbound and outbound call capture
- +Admin tooling supports multi-user voice onboarding and permissioning
- +Integrations surface call context for agent workflows
- –IVR and routing changes require careful configuration to avoid misroutes
- –Some advanced automation depends on integrations rather than native logic
Best for: Fits when mid-market teams need hosted PBX calling and recorded, routed workflows with CRM integration.
Conclusion
After evaluating 10 communication media, Plivo Voice stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right voice call software
This buyer's guide covers voice call software tools across programmable voice APIs and PBX-style calling, including Plivo Voice, Telnyx Voice, Twilio Voice, Microsoft Teams, Vonage Business Communications, Nextiva, CloudTalk, 3CX, PhoneBurner, and RingCentral.
The guide translates differences in call control, routing automation, and admin governance into practical selection criteria for outbound calling, inbound handling, and call center workflows.
Programmable calling platforms and PBX-style voice that route, record, and report calls
Voice call software lets organizations place and receive calls through SIP trunking, hosted PBX calling, or WebRTC-compatible endpoints. It solves problems like call routing, interactive voice response style flows, queue or hunt group handling, recording, and event-driven workflow triggers.
Plivo Voice and Telnyx Voice represent API-first calling where webhook events and call control logic drive routing decisions. Microsoft Teams represents identity-based calling embedded into chat, meetings, and Microsoft 365 governance controls.
Voice call selection criteria that map to routing, automation, and operational control
Different voice platforms separate responsibilities differently between the telephony provider and the application that controls calls. That separation changes how routing logic is built, how failures surface, and how quickly teams can change call flows.
Key evaluation criteria focus on webhook and API control surfaces, routing and queue behavior, recording and transcript handling, and admin governance paths that connect to identity and audit needs.
Webhook-driven call event automation for routing decisions
Plivo Voice, Telnyx Voice, Twilio Voice, and Vonage Business Communications all expose call lifecycle events so external systems can trigger routing updates or downstream actions. This matters when routing must react to real-time CRM state or operational conditions instead of static menus.
API call control that supports SIP and WebRTC endpoints
Telnyx Voice supports both SIP trunking and WebRTC calling, which matters for teams that need browser endpoints alongside PSTN connectivity. Twilio Voice and Plivo Voice also emphasize programmable call control that fits engineering-driven deployments with custom routing logic.
Hosted PBX routing with queue and hunt group workflows
Nextiva, CloudTalk, and RingCentral provide managed calling experiences with routing patterns like queues and hunt groups that support team-level call distribution. This matters for departments that need call handling behaviors without assembling complex webhook orchestration.
Call recording plus transcript status updates for compliance workflows
Twilio Voice includes recording with controls aligned to QA and compliance workflows and adds transcript status updates that can trigger automation. Microsoft Teams integrates call recording and retention with Microsoft 365 compliance and audit logs for governed voice activity management.
Centralized extension, trunk, and routing administration in one console
3CX centralizes extension and routing administration in its web console and supports both hosted and self-managed deployments. This matters when centralized configuration reduces operational friction across multi-site calling environments.
Disposition-driven dialing workflows tied to call outcomes
PhoneBurner is built around dialer workflows that map each call result to the next step, which matters for sales teams that need outcome-based follow-up. CloudTalk also emphasizes disposition tracking tied to lead follow-up and inbound queue handling, but it focuses more on contact-center style escalation paths.
Select by call-control philosophy and the failure modes that must be managed
Picking voice call software is mainly about deciding where routing logic lives and how teams will operate it day to day. Plivo Voice and Telnyx Voice shift routing decisions into webhook-driven application logic, while Nextiva and RingCentral lean toward managed routing behaviors in the calling platform.
The next choices depend on which endpoints must be supported, how recording and compliance needs must be integrated, and how admin governance should work across identities and extensions.
Choose where routing decisions execute: external app logic or managed dial plan
If routing must react to external business state in real time, choose Plivo Voice or Twilio Voice because webhook events can drive real-time routing decisions from outside systems. If routing must be administered as operational workflows across many users, choose Nextiva or RingCentral because queue and hunt group behaviors are managed through platform configuration.
Map endpoint requirements to the platform’s supported calling paths
If browser agents or WebRTC endpoints are required alongside PSTN, Telnyx Voice is designed for SIP trunking plus WebRTC calling with API call control. If the priority is programmable SIP trunking and application-built flows, Twilio Voice or Plivo Voice fit call control patterns built for event-driven orchestration.
Plan for operational change control based on how call flows are configured
For platforms where configuration changes affect live routing logic through call control and webhooks, Telnyx Voice is operationally sensitive because configuration changes need disciplined release management. For hosted PBX and console-driven systems like 3CX, Nextiva, and RingCentral, change control centers on admin configuration workflows for routing and extensions.
Verify recording, transcript handling, and governance integration match compliance workflows
If compliance requires retention and audit alignment inside Microsoft 365, Microsoft Teams integrates call recording and retention with Microsoft 365 compliance and audit logs. If workflows need downstream triggers when transcripts and recordings change state, Twilio Voice supports transcript status updates that can feed automation.
Decide whether the primary workflow is queue-based support or sales dialing outcomes
For lead follow-up and inbound escalation with queue-style routing, CloudTalk and Nextiva are built around contact-center workflows and call recording tied to dispositions. For sales sessions that must progress through the next action based on call outcome, PhoneBurner centers on disposition-driven call handling inside dialer workflows.
Check extensibility limits before committing to heavy automation
If the design depends on open webhook orchestration for custom workflows, Plivo Voice, Telnyx Voice, Twilio Voice, and Vonage Business Communications support communication APIs and event webhooks. If extensibility must stay within one ecosystem, 3CX supports extensibility inside its ecosystem and relies less on open webhook-first patterns.
Voice call software that matches specific operating models and team workflows
Different voice call tools fit different org structures because they place configuration, identity controls, and automation responsibilities in different places. The best fit usually aligns the tool’s call-control model with how the team builds and operates workflows.
Selection below maps directly to each product’s stated best-fit usage profile and differentiators.
Engineering and operations teams that want API-driven call routing and event automation
Plivo Voice and Telnyx Voice fit when call routing and operational updates must be driven by webhook events and programmable call control. Twilio Voice also fits this model when SIP trunking and lifecycle webhooks must trigger recording and transcript workflow updates.
Microsoft 365-first organizations that need identity-based governance for calling
Microsoft Teams fits when calling features must align with Entra ID governance and tenant policies inside Teams admin settings. Teams call recording and retention integrate with Microsoft 365 compliance and audit logs for voice activity management.
Multi-location teams that run managed queues and standardized call flows
Nextiva fits multi-location operations where centralized call controls manage routing and queue workflows across many users. RingCentral fits similar mid-market needs with hosted PBX calling and contact-center style queue management tied to integrated agent workflows.
Contact center and lead follow-up teams focused on dispositions and escalation paths
CloudTalk fits outbound follow-up and inbound queue handling built around disposition tracking and call recording for quality review. PhoneBurner fits sales dialing teams that need dialer workflows where each call result becomes the next action in follow-up.
Organizations that need PBX-style administration with optional self-managed deployment
3CX fits when centralized extension, trunks, and call routing administration must work across on-prem and hosted deployments. Vonage Business Communications fits when enterprises need hosted PBX features plus Communication APIs and webhook events for custom call handling outside the dial plan.
Practical pitfalls that cause misroutes, brittle automation, or governance gaps
Voice systems fail in predictable ways when teams choose the wrong control model or under-prepare for routing change management. Several reviewed tools show consistent risk patterns around webhook orchestration, configuration governance, and workflow coverage.
These pitfalls are avoidable when selection criteria match how calls must be routed, recorded, and administered.
Building complex routing flows without planning webhook choreography
Plivo Voice and Twilio Voice both rely on webhook-driven call control and call lifecycle events, so routing logic can become hard to debug when multiple callbacks fail. A safer approach is to prototype end-to-end routing with event handling that covers failure paths before scaling.
Assuming WebRTC calling works like SIP without endpoint-specific alignment
Telnyx Voice supports WebRTC calling, but browser endpoint setup needs careful client and codec alignment. Teams that ignore client behavior and media settings often see avoidable integration delays and confusing diagnostics.
Changing routing and IVR-like behaviors without a disciplined release workflow
RingCentral and Telnyx Voice both require careful configuration changes to avoid misroutes, especially when routing and call control logic evolves. A governance workflow with staged updates and rollback planning reduces production misrouting risks.
Choosing a dialer or queue tool for the wrong primary workflow
PhoneBurner is centered on dialer workflows and disposition-driven call handling, so queue-like routing needs may feel limited versus contact-center platforms like CloudTalk. Teams that expect enterprise-grade queue behaviors should evaluate CloudTalk, Nextiva, or RingCentral before committing.
Over-relying on platform-only configuration when integration-driven automation is the real need
Nextiva and 3CX provide strong admin configuration for routing and extensions, but custom workflow triggers often depend on API and webhook integration. Vonage Business Communications, Plivo Voice, and Twilio Voice fit better when custom call handling workflows must run outside the dial plan.
How We Selected and Ranked These Tools
We evaluated Plivo Voice, Telnyx Voice, Twilio Voice, Microsoft Teams, Vonage Business Communications, Nextiva, CloudTalk, 3CX, PhoneBurner, and RingCentral using editorial scoring on features, ease of use, and value. Features carried the most weight because voice routing, call control, event automation, and recording behavior are what most directly determine how a deployment performs in practice. Ease of use and value each mattered next because configuration complexity and operational fit affect how quickly teams can run reliable call flows.
Plivo Voice stood above the others because webhook-based call event automation drives real-time routing decisions from external systems. That capability lifted the features score for teams building event-driven workflows, which also improved practical value when routing logic must integrate with external operational state.
Frequently Asked Questions About voice call software
How do programmable voice APIs change call routing compared with PBX-style admin consoles?
Which platforms support WebRTC calling alongside PSTN connectivity?
When do event webhooks matter for operational automation in voice workflows?
What breaks if call recording and transcript status updates are not handled through the same workflow?
How do SSO and identity governance differ between telephony inside collaboration suites and standalone voice platforms?
What data migration steps are needed when moving from on-prem telephony to cloud calling?
How do admin controls for multi-user provisioning differ between hosted calling and contact-center workflows?
Which tool fits queue routing and hunt-group style overflow for inbound call handling?
Where does extensibility fall short when a team relies on only the native configuration surface?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
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