Quick Overview
- 1#1: IBM Maximo - AI-powered enterprise asset management platform that predicts failures, optimizes maintenance, and manages utility assets across their lifecycle.
- 2#2: Oracle Utilities Work and Asset Management - Cloud-based solution for managing utility assets, work orders, inspections, and mobile workforce operations.
- 3#3: SAP Intelligent Asset Management - Integrated platform leveraging IoT, AI analytics, and ERP for comprehensive utility asset strategy and performance.
- 4#4: IFS Enterprise Asset Management - Full lifecycle EAM software with project management, service operations, and advanced planning for utilities.
- 5#5: Infor EAM - Scalable asset management system with mobile apps, predictive maintenance, and integrations for utility fleets and infrastructure.
- 6#6: Cityworks - GIS-centric asset management platform for utilities handling work orders, inspections, and permitting.
- 7#7: ServiceMax - AI-driven field service management focused on asset performance and scheduling for utility maintenance.
- 8#8: Bentley AssetWise - Digital twin platform for linear asset management, reliability, and geospatial data in utilities.
- 9#9: AspenTech Asset Performance Management - Analytics-driven software for optimizing asset reliability, integrity, and operations in utility plants.
- 10#10: Hexagon Asset Lifecycle Intelligence - Integrated EAM solution with planning, execution, and risk management for utility asset lifecycles.
Tools were evaluated based on feature depth (e.g., lifecycle management, predictive analytics), user experience, integration capabilities, and overall value, ensuring they meet the unique demands of utility infrastructure and operations.
Comparison Table
Utilities asset management software is critical for streamlining asset lifecycle management and operational efficiency. This comparison table evaluates key features, capabilities, and suitability of top tools including IBM Maximo, Oracle Utilities Work and Asset Management, SAP Intelligent Asset Management, IFS Enterprise Asset Management, Infor EAM, and more, equipping readers to identify the right solution for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | IBM Maximo AI-powered enterprise asset management platform that predicts failures, optimizes maintenance, and manages utility assets across their lifecycle. | enterprise | 9.7/10 | 9.9/10 | 8.2/10 | 9.1/10 |
| 2 | Oracle Utilities Work and Asset Management Cloud-based solution for managing utility assets, work orders, inspections, and mobile workforce operations. | enterprise | 9.1/10 | 9.4/10 | 7.8/10 | 8.5/10 |
| 3 | SAP Intelligent Asset Management Integrated platform leveraging IoT, AI analytics, and ERP for comprehensive utility asset strategy and performance. | enterprise | 8.7/10 | 9.3/10 | 7.4/10 | 8.1/10 |
| 4 | IFS Enterprise Asset Management Full lifecycle EAM software with project management, service operations, and advanced planning for utilities. | enterprise | 8.6/10 | 9.1/10 | 7.9/10 | 8.2/10 |
| 5 | Infor EAM Scalable asset management system with mobile apps, predictive maintenance, and integrations for utility fleets and infrastructure. | enterprise | 8.2/10 | 8.8/10 | 7.4/10 | 7.9/10 |
| 6 | Cityworks GIS-centric asset management platform for utilities handling work orders, inspections, and permitting. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 7 | ServiceMax AI-driven field service management focused on asset performance and scheduling for utility maintenance. | enterprise | 8.2/10 | 8.8/10 | 7.5/10 | 7.8/10 |
| 8 | Bentley AssetWise Digital twin platform for linear asset management, reliability, and geospatial data in utilities. | enterprise | 8.2/10 | 9.1/10 | 6.4/10 | 7.6/10 |
| 9 | AspenTech Asset Performance Management Analytics-driven software for optimizing asset reliability, integrity, and operations in utility plants. | enterprise | 8.2/10 | 9.1/10 | 6.8/10 | 7.9/10 |
| 10 | Hexagon Asset Lifecycle Intelligence Integrated EAM solution with planning, execution, and risk management for utility asset lifecycles. | enterprise | 8.2/10 | 9.0/10 | 7.4/10 | 7.7/10 |
AI-powered enterprise asset management platform that predicts failures, optimizes maintenance, and manages utility assets across their lifecycle.
Cloud-based solution for managing utility assets, work orders, inspections, and mobile workforce operations.
Integrated platform leveraging IoT, AI analytics, and ERP for comprehensive utility asset strategy and performance.
Full lifecycle EAM software with project management, service operations, and advanced planning for utilities.
Scalable asset management system with mobile apps, predictive maintenance, and integrations for utility fleets and infrastructure.
GIS-centric asset management platform for utilities handling work orders, inspections, and permitting.
AI-driven field service management focused on asset performance and scheduling for utility maintenance.
Digital twin platform for linear asset management, reliability, and geospatial data in utilities.
Analytics-driven software for optimizing asset reliability, integrity, and operations in utility plants.
Integrated EAM solution with planning, execution, and risk management for utility asset lifecycles.
IBM Maximo
enterpriseAI-powered enterprise asset management platform that predicts failures, optimizes maintenance, and manages utility assets across their lifecycle.
AI-powered Maximo Predict with Watson integration for real-time failure prediction and automated work optimization
IBM Maximo is a comprehensive enterprise asset management (EAM) platform tailored for utilities, providing end-to-end lifecycle management for assets like power grids, water infrastructure, and gas pipelines. It leverages AI, IoT, and machine learning for predictive maintenance, work order optimization, and regulatory compliance. The solution excels in handling complex, linear assets with geospatial visualization and integrates seamlessly with utility-specific systems like SCADA and CIS.
Pros
- Advanced AI-driven predictive analytics and IoT integration to prevent asset failures
- Robust support for linear assets, geospatial mapping, and regulatory reporting in utilities
- Highly scalable with deep customization and integration capabilities for enterprise environments
Cons
- Complex implementation requiring significant time and expertise
- Steep learning curve for non-technical users
- Premium pricing that may not suit smaller utilities
Best For
Large utility enterprises with complex, distributed asset networks needing predictive maintenance and compliance tools.
Pricing
Custom enterprise licensing; SaaS starts at ~$150/user/year or $100K+ annually for mid-sized deployments, with on-premises options.
Oracle Utilities Work and Asset Management
enterpriseCloud-based solution for managing utility assets, work orders, inspections, and mobile workforce operations.
AI-powered predictive maintenance integrated with Oracle's Operational Data Context for proactive asset optimization
Oracle Utilities Work and Asset Management is a cloud-based enterprise solution tailored for utility companies, providing comprehensive lifecycle management for physical assets like meters, transformers, and infrastructure. It streamlines work order processing, scheduling, dispatching, and mobile field operations while incorporating predictive maintenance, health and safety compliance, and GIS integration. The platform excels in integrating with Oracle's broader utilities ecosystem, including customer information systems and network management, for holistic operational visibility.
Pros
- Enterprise-scale scalability with robust integration to Oracle utilities suite
- Advanced predictive analytics and AI-driven asset health monitoring
- Comprehensive mobile workforce tools with real-time GIS and compliance features
Cons
- Complex implementation requiring significant customization and expertise
- Steep learning curve for non-technical users
- Premium pricing that may not suit smaller utilities
Best For
Large utility enterprises with complex, high-volume asset portfolios needing deep integration and advanced analytics.
Pricing
Quote-based enterprise licensing; annual subscriptions typically scale with users, assets, and modules, starting in the high six figures.
SAP Intelligent Asset Management
enterpriseIntegrated platform leveraging IoT, AI analytics, and ERP for comprehensive utility asset strategy and performance.
AI-powered Digital Twin technology for real-time asset simulation and scenario planning
SAP Intelligent Asset Management is an enterprise-grade solution tailored for optimizing the full lifecycle of physical assets in utilities, from planning and acquisition to maintenance and decommissioning. It leverages AI, IoT, machine learning, and digital twins to enable predictive maintenance, risk management, and real-time performance monitoring for complex assets like power grids and water infrastructure. Integrated with SAP S/4HANA, it supports data-driven decisions to minimize downtime and extend asset life.
Pros
- Advanced AI and predictive analytics for proactive asset health insights
- Seamless integration with SAP ERP and other enterprise systems
- Scalable for large-scale utility operations with robust IoT support
Cons
- Complex implementation requiring significant customization and expertise
- High licensing and ongoing costs unsuitable for smaller utilities
- Steep learning curve for non-SAP users
Best For
Large utilities with extensive asset portfolios seeking deeply integrated enterprise asset management.
Pricing
Custom enterprise licensing, typically starting at $100K+ annually based on users/assets, with subscription model.
IFS Enterprise Asset Management
enterpriseFull lifecycle EAM software with project management, service operations, and advanced planning for utilities.
AI-powered asset performance management with real-time IoT and GIS integration for linear utility assets
IFS Enterprise Asset Management is a comprehensive, cloud-native EAM solution tailored for asset-intensive industries like utilities, offering full lifecycle management from acquisition to decommissioning. It excels in predictive maintenance, work order optimization, and integrating with GIS, IoT, and SCADA systems to handle complex utility assets such as power grids, pipelines, and substations. The platform supports mobile field service, AI-driven analytics, and regulatory compliance reporting, making it suitable for large-scale utility operations.
Pros
- Robust predictive maintenance with AI and IoT integration for minimizing downtime in utility assets
- Strong support for linear assets like transmission lines and pipelines with GIS capabilities
- Scalable enterprise architecture with excellent mobile workforce management
Cons
- Complex implementation requiring significant customization and consulting
- Steep learning curve for non-technical users
- Premium pricing that may not suit smaller utilities
Best For
Large utility enterprises managing complex, distributed asset networks that need advanced analytics and integration.
Pricing
Quote-based subscription model; typically starts at $50,000+ annually for mid-sized deployments, scaling with users and modules.
Infor EAM
enterpriseScalable asset management system with mobile apps, predictive maintenance, and integrations for utility fleets and infrastructure.
Linear asset management with GIS integration for modeling and optimizing utility networks like transmission lines and pipelines
Infor EAM is a comprehensive enterprise asset management solution designed for asset-intensive industries like utilities, offering full lifecycle management from planning and acquisition to maintenance and disposal. It provides robust tools for work order management, preventive and predictive maintenance, inventory control, and GIS integration tailored to utility networks such as power grids, water systems, and pipelines. The platform supports mobile field operations, IoT connectivity for real-time monitoring, and advanced analytics for compliance and performance optimization.
Pros
- Deep customization and scalability for large utility operations
- Strong GIS and linear asset management for infrastructure networks
- Advanced predictive maintenance with IoT and analytics integration
Cons
- Complex implementation requiring significant expertise and time
- Steep learning curve for non-technical users
- Higher pricing suited more for enterprises than smaller utilities
Best For
Large utilities with complex, geographically dispersed asset networks requiring enterprise-grade customization and regulatory compliance tools.
Pricing
Enterprise licensing model with custom pricing upon request; typically includes perpetual or subscription fees starting at mid-five figures annually, plus implementation costs.
Cityworks
enterpriseGIS-centric asset management platform for utilities handling work orders, inspections, and permitting.
True GIS-centric asset management with native Esri ArcGIS integration for dynamic spatial querying and mapping.
Cityworks is a GIS-powered asset management and work management software tailored for utilities and local governments, enabling comprehensive tracking of infrastructure assets like water, wastewater, and electric systems. It facilitates work order management, preventive maintenance scheduling, mobile field operations, and regulatory compliance through deep integration with Esri ArcGIS. The platform helps utilities optimize asset lifecycles, reduce downtime, and improve operational efficiency with spatial analytics and reporting.
Pros
- Seamless Esri ArcGIS integration for spatial asset visualization and analysis
- Robust mobile app for field workers with offline capabilities
- Highly customizable workflows and reporting for utility-specific needs
Cons
- Steep learning curve due to GIS complexity
- Lengthy and costly implementation process
- Pricing lacks transparency with custom quotes only
Best For
Mid-sized to large utilities requiring GIS-centric asset management and work order automation integrated with existing Esri infrastructure.
Pricing
Custom enterprise pricing via quote, typically $50-$150 per user/month plus implementation fees, scaling with assets and modules.
ServiceMax
enterpriseAI-driven field service management focused on asset performance and scheduling for utility maintenance.
Connected Assets with IoT integration for real-time, 360-degree visibility into asset health and performance
ServiceMax is a robust field service management platform tailored for asset-intensive industries like utilities, offering comprehensive asset lifecycle management from installation to maintenance and retirement. It leverages IoT integration, AI-driven predictive maintenance, and advanced scheduling to optimize asset performance, dispatch technicians efficiently, and minimize downtime in utility networks such as power grids and water systems. Built on the Salesforce platform, it provides scalability, real-time analytics, and mobile tools for field operations.
Pros
- Powerful predictive maintenance and IoT asset monitoring for proactive utility asset management
- Intuitive mobile app and real-time dispatching for field service efficiency
- Deep integrations with ERP systems like SAP and Salesforce ecosystem for seamless operations
Cons
- Complex customization leading to a steep learning curve for new users
- High implementation costs and time for enterprise-scale deployments
- Pricing can be prohibitive for mid-sized utilities without significant scale
Best For
Large utilities with extensive asset portfolios needing integrated field service, predictive analytics, and IoT-driven maintenance.
Pricing
Custom enterprise pricing, typically starting at $100-$200 per user/month with annual contracts often exceeding $100K based on scale and modules.
Bentley AssetWise
enterpriseDigital twin platform for linear asset management, reliability, and geospatial data in utilities.
iTwin-powered digital twins for real-time asset visualization and simulation
Bentley AssetWise is a robust enterprise asset management platform tailored for utilities, offering comprehensive lifecycle management for physical and linear assets like pipelines, substations, and networks. It integrates digital twins, predictive maintenance, GIS, and engineering workflows to optimize operations, reduce risks, and ensure regulatory compliance. The solution excels in large-scale infrastructure environments, supporting data-driven decisions across planning, construction, and maintenance phases.
Pros
- Advanced digital twin and predictive analytics for asset performance
- Seamless integration with Bentley’s engineering tools and GIS systems
- Comprehensive support for regulatory compliance and risk management
Cons
- Steep learning curve and complex implementation process
- High cost unsuitable for small to mid-sized utilities
- Primarily on-premise focused with limited out-of-box simplicity
Best For
Large utility enterprises with complex linear assets and integrated engineering needs requiring enterprise-grade lifecycle management.
Pricing
Custom enterprise pricing, typically annual subscriptions starting at $500,000+ for large deployments, plus implementation fees.
AspenTech Asset Performance Management
enterpriseAnalytics-driven software for optimizing asset reliability, integrity, and operations in utility plants.
Aspen Mtell multivariate predictive analytics engine, which uses patented AI to model complex asset behaviors and predict failures days or weeks in advance with high accuracy
AspenTech Asset Performance Management (APM) is an enterprise-grade suite tailored for asset-intensive industries, including utilities, focusing on maximizing asset reliability, performance, and longevity. It combines AI-driven predictive maintenance, reliability-centered strategies, and real-time analytics to anticipate failures, optimize maintenance schedules, and reduce operational risks in power generation, transmission, and distribution assets. The platform integrates seamlessly with AspenTech's broader ecosystem for process simulation and optimization, enabling data-driven decisions across the asset lifecycle.
Pros
- Advanced AI/ML predictive analytics (e.g., Aspen Mtell) for accurate failure prediction and anomaly detection
- Comprehensive reliability and risk management tools tailored for complex utility assets
- Strong integration with ERP, historian, and DCS systems for holistic asset insights
Cons
- Steep learning curve and complex implementation requiring specialized expertise
- High upfront costs and lengthy deployment timelines
- Less intuitive UI compared to modern SaaS alternatives
Best For
Large-scale utility operators managing critical infrastructure like power plants and grids who need enterprise-level predictive maintenance and reliability optimization.
Pricing
Custom enterprise licensing; annual subscriptions typically range from $500K+ depending on asset scale and modules, with implementation fees extra.
Hexagon Asset Lifecycle Intelligence
enterpriseIntegrated EAM solution with planning, execution, and risk management for utility asset lifecycles.
Real-time digital twins powered by HxGN SMART Build and SDx for immersive asset simulation and what-if scenario analysis
Hexagon Asset Lifecycle Intelligence (ALI) is a comprehensive platform from Hexagon that manages the full asset lifecycle for utilities, from planning and design to operations, maintenance, and decommissioning. It integrates AI, IoT sensors, digital twins, and geospatial data to enable predictive maintenance, risk-based inspections, and performance optimization for critical infrastructure like power grids, water, and gas networks. The solution helps utilities reduce downtime, extend asset life, and comply with regulations through data-driven insights and workflow automation.
Pros
- Advanced AI and machine learning for predictive analytics and anomaly detection
- Strong integration with GIS, CAD, and IoT for holistic asset visibility
- Robust digital twin technology for simulation and scenario planning
Cons
- Steep learning curve and complex initial setup requiring expert configuration
- High enterprise-level pricing not suited for small utilities
- Limited out-of-the-box customization without professional services
Best For
Large utilities with complex, distributed asset portfolios needing end-to-end lifecycle intelligence and digital transformation.
Pricing
Custom enterprise licensing; typically starts at $500,000+ annually depending on modules, users, and asset scale—contact sales for quotes.
Conclusion
The reviewed utilities asset management tools demonstrate cutting-edge innovation, with IBM Maximo leading as the top choice, leveraging AI for lifecycle optimization and predictive maintenance. Oracle Utilities Work and Asset Management and SAP Intelligent Asset Management are strong alternatives, offering robust cloud integration, IoT analytics, and ERP synergy to meet diverse operational needs.
Explore IBM Maximo to transform your asset management with predictive insights and seamless lifecycle control, or consider Oracle and SAP for tailored solutions that align with your unique requirements.
Tools Reviewed
All tools were independently evaluated for this comparison