Quick Overview
- 1#1: Frazer - Comprehensive DMS tailored for independent used car dealers with inventory, BHPH financing, and accounting features.
- 2#2: DealerCenter - All-in-one web-based DMS for used car and BHPH dealers offering CRM, desking, and compliance tools.
- 3#3: Tekion - Cloud-native automotive retail platform streamlining sales, inventory, and service for used car dealers.
- 4#4: DealerSocket - Integrated DMS and CRM solution with website tools and digital retailing for used car dealerships.
- 5#5: VinSolutions - Powerful CRM and DMS hybrid focused on lead management and inventory turnover for used car dealers.
- 6#6: CDK Global - Full-featured DMS with advanced inventory, F&I, and reporting capabilities for dealerships.
- 7#7: Reynolds & Reynolds - ERA DMS providing end-to-end management including parts, service, and sales for used car operations.
- 8#8: vAuto - Provision-powered inventory management tool optimizing stock and pricing for used vehicles.
- 9#9: Dealertrack - DMS with strong compliance, financing, and menu-selling features for used car dealers.
- 10#10: PCG Auto - Digital retailing platform with desking and menu tools to boost used car sales conversions.
Tools were ranked based on functionality (e.g., inventory, F&I, digital retailing), ease of use, reliability, and value, ensuring they meet the diverse demands of used car dealerships
Comparison Table
This comparison table examines leading used car dealer management software tools, including Frazer, DealerCenter, Tekion, DealerSocket, VinSolutions, and more, to guide dealerships in finding the right fit. Readers will discover key features, unique benefits, and suitability for various business needs, simplifying the process of selecting software to enhance operational efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Frazer Comprehensive DMS tailored for independent used car dealers with inventory, BHPH financing, and accounting features. | specialized | 9.7/10 | 9.8/10 | 8.9/10 | 9.5/10 |
| 2 | DealerCenter All-in-one web-based DMS for used car and BHPH dealers offering CRM, desking, and compliance tools. | specialized | 9.1/10 | 9.3/10 | 8.9/10 | 8.7/10 |
| 3 | Tekion Cloud-native automotive retail platform streamlining sales, inventory, and service for used car dealers. | enterprise | 8.7/10 | 9.3/10 | 8.4/10 | 7.9/10 |
| 4 | DealerSocket Integrated DMS and CRM solution with website tools and digital retailing for used car dealerships. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 7.9/10 |
| 5 | VinSolutions Powerful CRM and DMS hybrid focused on lead management and inventory turnover for used car dealers. | specialized | 8.3/10 | 8.7/10 | 7.8/10 | 8.0/10 |
| 6 | CDK Global Full-featured DMS with advanced inventory, F&I, and reporting capabilities for dealerships. | enterprise | 8.2/10 | 9.1/10 | 6.8/10 | 7.4/10 |
| 7 | Reynolds & Reynolds ERA DMS providing end-to-end management including parts, service, and sales for used car operations. | enterprise | 8.4/10 | 9.1/10 | 7.2/10 | 7.7/10 |
| 8 | vAuto Provision-powered inventory management tool optimizing stock and pricing for used vehicles. | specialized | 8.4/10 | 9.2/10 | 7.6/10 | 7.9/10 |
| 9 | Dealertrack DMS with strong compliance, financing, and menu-selling features for used car dealers. | enterprise | 8.1/10 | 9.2/10 | 7.3/10 | 7.7/10 |
| 10 | PCG Auto Digital retailing platform with desking and menu tools to boost used car sales conversions. | specialized | 7.6/10 | 8.0/10 | 7.2/10 | 7.5/10 |
Comprehensive DMS tailored for independent used car dealers with inventory, BHPH financing, and accounting features.
All-in-one web-based DMS for used car and BHPH dealers offering CRM, desking, and compliance tools.
Cloud-native automotive retail platform streamlining sales, inventory, and service for used car dealers.
Integrated DMS and CRM solution with website tools and digital retailing for used car dealerships.
Powerful CRM and DMS hybrid focused on lead management and inventory turnover for used car dealers.
Full-featured DMS with advanced inventory, F&I, and reporting capabilities for dealerships.
ERA DMS providing end-to-end management including parts, service, and sales for used car operations.
Provision-powered inventory management tool optimizing stock and pricing for used vehicles.
DMS with strong compliance, financing, and menu-selling features for used car dealers.
Digital retailing platform with desking and menu tools to boost used car sales conversions.
Frazer
specializedComprehensive DMS tailored for independent used car dealers with inventory, BHPH financing, and accounting features.
Advanced BHPH compliance engine with automated regulatory reporting and collections workflows
Frazer is a leading dealer management system (DMS) tailored for independent used car dealers, especially buy-here-pay-here (BHPH) operations. It provides end-to-end tools for inventory management, deal processing, in-house financing, collections, accounting, and compliance. Additional features include CRM, digital retailing, website integration, and reporting to streamline dealership operations and boost profitability.
Pros
- Comprehensive BHPH-specific tools for financing, collections, and compliance
- All-in-one platform minimizing need for third-party integrations
- Robust inventory and sales management with digital retailing capabilities
Cons
- Steeper learning curve for non-tech-savvy users
- Higher cost for smaller dealers without full module utilization
- Limited advanced analytics compared to enterprise DMS
Best For
Independent used car dealers and BHPH operators needing specialized financing and compliance tools in a single platform.
Pricing
Modular subscription starting at ~$300/month per location, scaling with features and volume; custom quotes available.
DealerCenter
specializedAll-in-one web-based DMS for used car and BHPH dealers offering CRM, desking, and compliance tools.
PowerOffice back-end integration with front-end tools for seamless inventory-to-sale workflows
DealerCenter is a cloud-based dealership management system (DMS) tailored for independent used car dealers, providing an all-in-one platform for inventory management, CRM, sales desking, accounting, and compliance. It streamlines operations from lead capture and digital retailing to deal closing and back-office tasks like QuickBooks integration. The software also includes customizable dealer websites, marketing tools, and mobile access to boost efficiency for small to mid-sized dealerships.
Pros
- Comprehensive all-in-one platform eliminates need for multiple tools
- Strong digital retailing and desking for quick deal processing
- Excellent mobile app and responsive support for independents
Cons
- Pricing scales up quickly with add-ons and user count
- Some advanced reporting requires third-party integrations
- Initial setup can be time-intensive for non-tech users
Best For
Small to mid-sized independent used car dealerships seeking an affordable, integrated DMS without franchise-level complexity.
Pricing
Custom quotes starting at around $199/month for core features, scaling with users, vehicles, and modules like websites or accounting.
Tekion
enterpriseCloud-native automotive retail platform streamlining sales, inventory, and service for used car dealers.
Autonomous Retail Cloud (ARC) providing a single, real-time data pane of glass for end-to-end operations from acquisition to post-sale service
Tekion's Automotive Retail Cloud (ARC) is a comprehensive, cloud-native dealer management system (DMS) designed primarily for automotive dealerships, offering robust tools for used car inventory management, digital retailing, vehicle acquisition, reconditioning, and sales processes. It integrates sales, F&I, service, parts, and CRM into a unified platform with real-time data synchronization across all operations. While powerful for larger operations, it supports used car dealers by streamlining listings on marketplaces, pricing optimization, and customer interactions from auction to delivery.
Pros
- Fully integrated cloud platform eliminates silos and speeds up workflows
- Advanced digital retailing and inventory tools with marketplace integrations
- Real-time data and analytics for informed pricing and stocking decisions
Cons
- High implementation costs and subscription fees make it less accessible for small dealers
- Steeper learning curve due to extensive features
- Primarily optimized for franchised or larger dealerships, less tailored for independent used car lots
Best For
Mid-to-large used car dealerships or multi-store groups seeking a scalable, all-in-one DMS with strong digital capabilities.
Pricing
Custom enterprise pricing, typically starting at $2,000-$5,000+ per month per location based on size and modules, with implementation fees.
DealerSocket
enterpriseIntegrated DMS and CRM solution with website tools and digital retailing for used car dealerships.
Seamlessly integrated dealer websites with built-in CRM and digital retailing for direct online lead conversion and sales
DealerSocket is a comprehensive dealer management system (DMS) tailored for automotive dealerships, including used car dealers, offering CRM, inventory management, digital retailing, desking tools, and customizable dealer websites. It streamlines lead generation, sales processes, customer relationship management, and online marketing to drive revenue and efficiency. The platform integrates multiple modules into a unified dashboard, supporting compliance, reporting, and fixed operations for end-to-end dealership management.
Pros
- Powerful integrated CRM with advanced lead nurturing and automation
- Robust digital retailing and customizable dealer websites for enhanced online sales
- Comprehensive inventory management and desking tools for efficient deal processing
Cons
- Steep learning curve due to extensive features and customization options
- High pricing that may not suit small dealerships
- Occasional reports of integration issues with third-party tools
Best For
Mid-sized used car dealerships seeking an all-in-one platform with strong CRM, digital marketing, and inventory capabilities.
Pricing
Quote-based pricing; CRM starts at ~$99/user/month, full DMS suites range from $1,000-$5,000+/month depending on modules and dealership size.
VinSolutions
specializedPowerful CRM and DMS hybrid focused on lead management and inventory turnover for used car dealers.
VinSolutions 360 Analytics for predictive lead scoring and personalized sales coaching
VinSolutions is a robust CRM and dealership management platform tailored for automotive retailers, including used car dealers, providing end-to-end tools for lead generation, inventory management, customer tracking, and sales desking. It excels in automating follow-ups, syndicating inventory to online marketplaces, and integrating with DMS systems for seamless data flow. The software also offers analytics dashboards to optimize sales performance and digital retailing features to close deals online.
Pros
- Comprehensive lead management with automated nurturing and routing
- Strong inventory tools for merchandising and online syndication
- Deep integrations with DMS, websites, and marketing platforms
Cons
- Steep learning curve and dated user interface
- High pricing that may not suit small dealers
- Occasional performance issues during peak usage
Best For
Mid-sized to large used car dealerships needing integrated CRM and sales automation for high-volume operations.
Pricing
Custom quotes based on dealership size; typically $150-$350 per user/month with add-ons for advanced modules.
CDK Global
enterpriseFull-featured DMS with advanced inventory, F&I, and reporting capabilities for dealerships.
Electre-integrated appraisal and dynamic pricing engine for precise used vehicle valuations and merchandising.
CDK Global offers a robust dealership management system (DMS) designed for automotive retailers, including used car dealers, handling everything from inventory acquisition and reconditioning to sales desking, CRM, and F&I processes. It integrates digital retailing, parts management, and service scheduling to streamline operations across the entire dealership lifecycle. With cloud-based options via CDK Drive, it supports data-driven decisions through advanced analytics and reporting tailored for used vehicle management.
Pros
- Comprehensive suite with deep OEM and third-party integrations
- Powerful inventory and appraisal tools using Electre market data
- Scalable for multi-store operations with strong reporting capabilities
Cons
- High implementation costs and long setup times
- Steep learning curve for non-enterprise users
- Pricing lacks transparency and can be prohibitive for small dealers
Best For
Established used car dealerships with multiple locations needing an enterprise-grade, all-in-one DMS.
Pricing
Quote-based pricing, often $1,000–$5,000+ per month per location depending on modules, size, and customizations.
Reynolds & Reynolds
enterpriseERA DMS providing end-to-end management including parts, service, and sales for used car operations.
Advanced menu-based F&I presentation tools that digitize and accelerate deal closing with compliance-built templates
Reynolds & Reynolds offers the ERA dealership management system (DMS), a comprehensive platform designed for automotive dealerships, including used car operations, handling inventory management, CRM, sales processing, service scheduling, parts inventory, and accounting. It provides end-to-end visibility into dealership operations with strong emphasis on compliance, reporting, and integration with OEM systems. Ideal for scaling used car dealers, it supports digital retailing and F&I processes to streamline workflows from acquisition to sale.
Pros
- Comprehensive all-in-one DMS covering inventory, CRM, F&I, and compliance
- Robust integrations with OEMs, vendors, and third-party tools
- Reliable uptime and dedicated support from a long-established provider
Cons
- High cost with custom pricing and implementation fees
- Steep learning curve due to complex interface
- Less intuitive for smaller operations compared to modern cloud-native alternatives
Best For
Mid-to-large used car dealerships needing a robust, integrated DMS for high-volume operations and compliance.
Pricing
Custom enterprise pricing, typically $3,000-$10,000+ per month based on size, plus one-time setup fees of $50,000+.
vAuto
specializedProvision-powered inventory management tool optimizing stock and pricing for used vehicles.
Velocity reports delivering market Days Supply data for optimal pricing and stocking decisions
vAuto, from Cox Automotive, is a specialized used car dealer management platform focused on inventory acquisition, pricing, and optimization. It provides real-time market data through tools like Velocity reports, enabling accurate appraisals, competitive pricing, and faster inventory turns. Dealers use it to stock the right vehicles, merchandise effectively, and integrate with CRM and DMS systems for streamlined operations.
Pros
- Real-time market analytics and Velocity reports for precise pricing
- Improves inventory turnover with data-driven stocking recommendations
- Seamless integration with other Cox Automotive tools like VinSolutions
Cons
- High subscription costs that may strain smaller dealers
- Steep learning curve for full utilization of advanced features
- Primarily focused on used inventory, lacking full DMS capabilities for new cars
Best For
Mid-to-large used car dealerships seeking data-driven inventory and pricing optimization to maximize profits.
Pricing
Custom subscription pricing based on dealership size; typically $1,500–$5,000+ per month.
Dealertrack
enterpriseDMS with strong compliance, financing, and menu-selling features for used car dealers.
Integrated lender portal for real-time credit approvals and contract funding, reducing financing turnaround time.
Dealertrack is a comprehensive dealer management system (DMS) from Cox Automotive, tailored for automotive dealerships including used car operations. It offers inventory management, CRM, digital retailing, F&I workflows, service scheduling, and compliance tools like title processing and lender integrations. The platform automates paperwork, reporting, and multi-store management to streamline daily dealership functions.
Pros
- Extensive integrations with lenders, vendors, and marketplaces for seamless workflows
- Robust compliance and document management for titles, registrations, and F&I
- Powerful inventory tools with appraisal, listing, and market data insights
Cons
- High implementation costs and custom pricing that may strain smaller dealers
- Steep learning curve due to complex interface and numerous modules
- Occasional performance lags and customization limitations reported by users
Best For
Mid-to-large used car dealerships needing enterprise-level compliance, financing integrations, and multi-location support.
Pricing
Quote-based pricing starting at $200–$500 per user/month depending on modules and dealership size; often includes setup fees.
PCG Auto
specializedDigital retailing platform with desking and menu tools to boost used car sales conversions.
Seamless DMS-website integration with built-in SEO and responsive design for driving online leads directly into inventory management.
PCG Auto is a dealer management system (DMS) tailored for used car dealerships, providing tools for inventory management, CRM, sales desking, and digital retailing. It integrates website hosting, SEO optimization, and lead management to help independent dealers streamline operations and boost online visibility. The platform supports accounting integrations and reporting, making it suitable for small to mid-sized used car lots seeking an all-in-one solution.
Pros
- Comprehensive inventory and website integration
- Strong digital marketing and SEO tools
- Flexible modules for customization
Cons
- Steep learning curve for new users
- Limited third-party integrations
- Customer support can be inconsistent
Best For
Small to medium independent used car dealerships needing integrated DMS and digital marketing capabilities.
Pricing
Custom pricing starting around $250/month per location, with add-ons for websites and advanced features.
Conclusion
The top 10 used car dealer management software reviewed offer robust solutions, each designed to address unique operational needs. Leading the pack is Frazer, a comprehensive DMS that stands out for its tailored focus on independent dealers. Close behind, DealerCenter impresses with its all-in-one web-based platform, while Tekion excels as a cloud-native tool streamlining retail operations, making them strong alternatives for varying requirements.
Don't miss the opportunity to enhance your dealership's efficiency—start with Frazer, the top-ranked solution, and see how it transforms your day-to-day management.
Tools Reviewed
All tools were independently evaluated for this comparison