Quick Overview
- 1#1: Fullbay - Cloud-based shop management software designed specifically for heavy-duty truck and trailer repair shops with features like digital inspections, invoicing, and parts integration.
- 2#2: NAPA TRACS - Comprehensive shop management system for truck and automotive repair shops offering scheduling, estimating, parts ordering, and accounting integration.
- 3#3: Mitchell 1 Manager SE - Integrated shop management and OEM repair information software supporting heavy-duty truck diagnostics and workflow management.
- 4#4: ALLDATA Manage - Shop management platform with OEM truck repair data, digital vehicle inspections, and customer communication tools.
- 5#5: Tekmetric - All-in-one repair shop software with robust features for truck shops including multi-location support, payments, and analytics.
- 6#6: Shopmonkey - Modern cloud-based platform for repair shops handling trucks with scheduling, invoicing, and mobile inspections.
- 7#7: Shop-Ware - Powerful shop management solution for automotive and truck repair businesses featuring estimating, parts matrix, and reporting.
- 8#8: R.O. Writer - Feature-rich repair shop software with truck-specific repair orders, labor tracking, and parts purchasing capabilities.
- 9#9: GaragePlug - Cloud garage management software supporting truck workshops with inventory, CRM, and service history management.
- 10#10: AutoLeap - Auto repair shop software adaptable for trucks with marketing tools, online booking, and automated invoicing.
We ranked these tools by evaluating key metrics such as feature robustness (diagnostics, parts integration, scheduling), user experience, reliability, and overall value, ensuring they meet the unique demands of truck and trailer repair shops.
Comparison Table
Truck shop software simplifies day-to-day operations, from work order management to parts inventory, with a range of tools including Fullbay, NAPA TRACS, Mitchell 1 Manager SE, ALLDATA Manage, and more. This comparison table outlines key features, usability, and suitability, helping readers select the right solution for their specific shop needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Fullbay Cloud-based shop management software designed specifically for heavy-duty truck and trailer repair shops with features like digital inspections, invoicing, and parts integration. | specialized | 9.5/10 | 9.8/10 | 8.9/10 | 9.2/10 |
| 2 | NAPA TRACS Comprehensive shop management system for truck and automotive repair shops offering scheduling, estimating, parts ordering, and accounting integration. | specialized | 9.1/10 | 9.5/10 | 8.4/10 | 8.7/10 |
| 3 | Mitchell 1 Manager SE Integrated shop management and OEM repair information software supporting heavy-duty truck diagnostics and workflow management. | specialized | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 4 | ALLDATA Manage Shop management platform with OEM truck repair data, digital vehicle inspections, and customer communication tools. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 5 | Tekmetric All-in-one repair shop software with robust features for truck shops including multi-location support, payments, and analytics. | specialized | 7.3/10 | 6.8/10 | 8.7/10 | 7.0/10 |
| 6 | Shopmonkey Modern cloud-based platform for repair shops handling trucks with scheduling, invoicing, and mobile inspections. | specialized | 7.2/10 | 6.8/10 | 8.7/10 | 7.4/10 |
| 7 | Shop-Ware Powerful shop management solution for automotive and truck repair businesses featuring estimating, parts matrix, and reporting. | specialized | 6.7/10 | 6.0/10 | 8.4/10 | 6.8/10 |
| 8 | R.O. Writer Feature-rich repair shop software with truck-specific repair orders, labor tracking, and parts purchasing capabilities. | specialized | 8.1/10 | 8.5/10 | 7.2/10 | 8.0/10 |
| 9 | GaragePlug Cloud garage management software supporting truck workshops with inventory, CRM, and service history management. | specialized | 7.1/10 | 6.5/10 | 8.0/10 | 7.5/10 |
| 10 | AutoLeap Auto repair shop software adaptable for trucks with marketing tools, online booking, and automated invoicing. | specialized | 6.7/10 | 6.2/10 | 8.1/10 | 6.0/10 |
Cloud-based shop management software designed specifically for heavy-duty truck and trailer repair shops with features like digital inspections, invoicing, and parts integration.
Comprehensive shop management system for truck and automotive repair shops offering scheduling, estimating, parts ordering, and accounting integration.
Integrated shop management and OEM repair information software supporting heavy-duty truck diagnostics and workflow management.
Shop management platform with OEM truck repair data, digital vehicle inspections, and customer communication tools.
All-in-one repair shop software with robust features for truck shops including multi-location support, payments, and analytics.
Modern cloud-based platform for repair shops handling trucks with scheduling, invoicing, and mobile inspections.
Powerful shop management solution for automotive and truck repair businesses featuring estimating, parts matrix, and reporting.
Feature-rich repair shop software with truck-specific repair orders, labor tracking, and parts purchasing capabilities.
Cloud garage management software supporting truck workshops with inventory, CRM, and service history management.
Auto repair shop software adaptable for trucks with marketing tools, online booking, and automated invoicing.
Fullbay
specializedCloud-based shop management software designed specifically for heavy-duty truck and trailer repair shops with features like digital inspections, invoicing, and parts integration.
Digital Vehicle Inspections (DVIs) with multimedia attachments and automated approvals, revolutionizing repair authorization and upsell opportunities in truck shops
Fullbay is a cloud-based shop management software purpose-built for heavy-duty truck and trailer repair shops, offering end-to-end workflow automation. It excels in digital vehicle inspections (DVIs) with photo/video capture, repair order management, parts inventory control via a sophisticated matrix system, scheduling, invoicing, and customer portals. The platform integrates seamlessly with accounting tools like QuickBooks and provides real-time analytics to boost shop efficiency and profitability.
Pros
- Industry-specific features for truck shops like advanced parts matrix and warranty tracking
- Robust mobile app for technicians enabling real-time updates and DVIs
- Comprehensive reporting and analytics for operational insights
Cons
- Higher cost may deter very small shops
- Initial setup and learning curve for complex features
- Some third-party integrations require custom work
Best For
Medium to large heavy-duty truck repair shops aiming to streamline operations, improve technician productivity, and scale efficiently.
Pricing
Custom quote-based pricing starting around $300-$600 per month depending on shop size, users, and features; includes all modules with no long-term contracts.
NAPA TRACS
specializedComprehensive shop management system for truck and automotive repair shops offering scheduling, estimating, parts ordering, and accounting integration.
Heavy-duty estimating powered by integrated OEM labor times and NAPA's real-time parts lookup for trucks
NAPA TRACS is a robust shop management software tailored for truck repair shops, offering comprehensive tools for estimating, repair order management, parts ordering, and inventory control. It features a heavy-duty module with OEM labor times, diagrams, and specifications for accurate truck diagnostics and repairs. Integrated with NAPA's extensive parts network, it streamlines workflows from digital inspections to invoicing and reporting, helping shops boost efficiency and profitability.
Pros
- Deep heavy-duty estimating database with OEM data and labor guides
- Seamless real-time integration with NAPA parts inventory and pricing
- Comprehensive reporting and mobile digital vehicle inspections
Cons
- Steep learning curve for new users due to feature depth
- Pricing can be high for smaller shops
- Interface feels somewhat dated compared to newer cloud-native competitors
Best For
Mid-to-large truck repair shops that source parts from NAPA and need advanced estimating for heavy-duty vehicles.
Pricing
Custom quote-based pricing, typically starting at $300-$500 per month per user, depending on modules and shop size.
Mitchell 1 Manager SE
specializedIntegrated shop management and OEM repair information software supporting heavy-duty truck diagnostics and workflow management.
Deep integration with TruckSeries for truck-specific diagnostics and repair procedures
Mitchell 1 Manager SE is a robust shop management software tailored for truck repair shops, offering tools for repair order creation, scheduling, invoicing, and parts inventory management. It integrates deeply with Mitchell 1's TruckSeries database, providing detailed heavy-duty truck repair information, wiring diagrams, and labor guides. The platform supports multi-bay operations with real-time updates and accounting features to streamline shop workflows.
Pros
- Seamless integration with TruckSeries for comprehensive heavy-duty repair data
- Advanced inventory management with ordering and tracking
- Detailed reporting and QuickBooks integration for financials
Cons
- Steep learning curve and dated interface
- Higher cost for full functionality
- Limited native mobile access
Best For
Mid-to-large truck shops needing integrated repair info and shop management.
Pricing
Subscription starts at ~$250/month per shop, plus per-user fees and add-ons for TruckSeries.
ALLDATA Manage
specializedShop management platform with OEM truck repair data, digital vehicle inspections, and customer communication tools.
Direct integration with ALLDATA's OEM truck repair database for real-time diagnostics and procedures
ALLDATA Manage is a cloud-based shop management software tailored for automotive and truck repair shops, providing tools for appointment scheduling, invoicing, parts inventory, and customer relationship management. It integrates directly with ALLDATA's extensive OEM repair database, including coverage for heavy-duty trucks, delivering precise diagnostic information, wiring diagrams, and repair procedures to technicians. The platform also supports digital vehicle inspections, quick books integration, and multi-shop capabilities to optimize daily operations.
Pros
- Seamless integration with comprehensive OEM truck repair data
- Robust digital inspection and parts matrix tools
- Cloud-based access with mobile app support for technicians
Cons
- Higher pricing compared to truck-specific alternatives
- Occasional learning curve for advanced features
- Truck coverage strong but not as specialized as dedicated HD platforms
Best For
Mid-sized independent truck repair shops that prioritize OEM-accurate repair information alongside shop management.
Pricing
Subscription-based at $200-$400 per month per shop (scales with users and modules); custom quotes for multi-location setups.
Tekmetric
specializedAll-in-one repair shop software with robust features for truck shops including multi-location support, payments, and analytics.
Matrix menu system for rapid service selection and upselling, speeding up truck repair workflows
Tekmetric is a cloud-based shop management software designed primarily for independent auto repair shops, providing tools for digital repair orders, inventory tracking, scheduling, and customer communication. While it can be adapted for truck shops with its general workflow features like multi-bay scheduling and parts matrix menus, it lacks specialized heavy-duty capabilities such as DOT compliance, fleet telematics integration, or truck-specific warranty management. It emphasizes efficiency through mobile access and real-time reporting, making it suitable for smaller operations but less ideal for large truck fleets.
Pros
- Intuitive interface with quick setup for daily operations
- Digital inspections with photos/videos adaptable to truck diagnostics
- Integrated payments and customer portals for faster approvals
Cons
- Missing truck-specific features like ELD integration or heavy-duty parts catalogs
- Limited scalability for large fleet or multi-location truck shops
- Pricing may feel steep without specialized ROI for truck operations
Best For
Small to mid-sized independent truck repair shops needing straightforward general management without complex fleet requirements.
Pricing
Starts at $299/month per location (unlimited users), with add-ons for multi-shop or advanced reporting.
Shopmonkey
specializedModern cloud-based platform for repair shops handling trucks with scheduling, invoicing, and mobile inspections.
Digital Vehicle Inspection app with interactive checklists and customer portal sharing, enabling quick approvals even for complex truck repairs.
Shopmonkey is a cloud-based shop management platform primarily designed for automotive repair shops, providing tools for appointment scheduling, digital vehicle inspections, invoicing, inventory tracking, and customer relationship management. While adaptable for truck shops through its general workflow features, it lacks specialized heavy-duty capabilities like fleet telematics integration, DOT compliance reporting, or truck-specific parts catalogs. It excels in streamlining daily operations with a modern, mobile-first interface suited for smaller operations.
Pros
- Intuitive, mobile-friendly interface that speeds up shop workflows
- Robust digital inspection tools with photo/video sharing for customer approvals
- Strong integrations with QuickBooks, parts suppliers, and payment processors
Cons
- Limited customization for truck-specific needs like heavy-duty labor matrices or regulatory reporting
- Pricing scales quickly for multi-user or multi-location truck shops
- Inventory management not optimized for large truck parts catalogs or bulk fleet ordering
Best For
Small to mid-sized independent truck repair shops seeking an easy-to-adopt general management system without needing deep heavy-duty specializations.
Pricing
Starts at $199/month for Basic (single location), $299/month for Pro, $499+/month for Enterprise; additional fees per user/location and custom quotes common.
Shop-Ware
specializedPowerful shop management solution for automotive and truck repair businesses featuring estimating, parts matrix, and reporting.
Digital Vehicle Inspection (DVI) with photo/video capture and customer portal sharing
Shop-Ware is a cloud-based shop management software designed primarily for automotive repair shops, providing tools for scheduling, digital vehicle inspections, invoicing, and customer communication. While adaptable for truck shops through general workflow automation and mobile access, it lacks deep specialization in heavy-duty truck features like OEM parts catalogs or fleet telematics integration. It excels in streamlining operations for general repair environments but requires workarounds for truck-specific needs.
Pros
- Highly intuitive interface with minimal training required
- Robust digital inspection tools adaptable for truck checks
- Excellent two-way texting for customer updates and approvals
Cons
- Limited truck-specific parts databases and labor guides
- No native support for heavy-duty fleet management or DOT compliance
- Pricing scales quickly with users and add-ons
Best For
Small truck repair shops seeking a user-friendly general-purpose platform without complex truck-only requirements.
Pricing
Custom pricing starting at ~$135 per technician/month, plus fees for digital inspections (~$0.50 each) and payment processing.
R.O. Writer
specializedFeature-rich repair shop software with truck-specific repair orders, labor tracking, and parts purchasing capabilities.
The Parts Matrix system, which intelligently cross-references OEM parts, pricing, and labor times for trucks based on VIN or model data.
R.O. Writer is a robust desktop-based shop management software tailored for automotive and truck repair shops, focusing on streamlined repair order creation, digital inspections, and parts management. It offers tools for estimating, invoicing, scheduling, and customer relationship management, with strong support for heavy-duty truck workflows including parts matrices and labor time guides. While powerful for detailed shop operations, it emphasizes on-premise installation over modern cloud features.
Pros
- Comprehensive repair order and estimating tools with truck-specific parts matrices
- Digital inspection reports that enhance upsell opportunities
- Strong inventory and accounting integrations for multi-bay truck shops
Cons
- Steep learning curve due to dense interface and customization options
- Windows desktop-only, lacking mobile or cloud accessibility
- Higher upfront costs without flexible subscription scaling
Best For
Established independent truck repair shops with experienced staff seeking customizable, feature-rich on-premise software for complex repair workflows.
Pricing
Perpetual license starts at $4,995 for single user, plus $1,200 annual maintenance; multi-user and enterprise pricing available upon request.
GaragePlug
specializedCloud garage management software supporting truck workshops with inventory, CRM, and service history management.
Seamless WhatsApp integration for automated customer updates and notifications
GaragePlug is a cloud-based garage management software tailored for auto repair shops, providing tools for appointment scheduling, digital job cards, inventory management, invoicing, and customer CRM. It enables real-time tracking of repairs, technician assignments, and performance analytics to streamline workshop operations. While versatile for general automotive use, it offers adaptable features for truck shops but lacks deep specialization in fleet maintenance or heavy-duty compliance. Its mobile app and WhatsApp integrations enhance communication and accessibility.
Pros
- User-friendly interface with mobile app support
- Affordable pricing for small shops
- Strong inventory and job card management
Cons
- Limited truck-specific features like fleet tracking or DOT compliance
- Fewer integrations for heavy-duty parts catalogs
- Customization options are basic for complex operations
Best For
Small to medium truck repair shops seeking affordable, general-purpose management without advanced fleet capabilities.
Pricing
Starts at around $25/month per location (India pricing ~₹2,000), with tiered plans and custom enterprise options.
AutoLeap
specializedAuto repair shop software adaptable for trucks with marketing tools, online booking, and automated invoicing.
LeapINSPECT digital vehicle inspections with customizable templates and customer-facing reports
AutoLeap is a cloud-based shop management platform designed primarily for independent automotive repair shops, offering digital vehicle inspections, online appointment booking, invoicing, and customer communication tools. For truck shops, it provides solid general management features like scheduling and inventory tracking but falls short on heavy-duty specifics such as fleet telematics, DOT compliance, or specialized truck parts catalogs. It's adaptable for smaller operations handling light trucks or mixed fleets but not optimized for large-scale truck maintenance.
Pros
- User-friendly digital inspection tools with photo/video capture
- Integrated online booking and SMS/email customer reminders
- Mobile app for technicians to update jobs in real-time
Cons
- Lacks heavy-duty truck-specific features like ELD integration or fleet tracking
- Limited reporting for large truck fleets and compliance needs
- Higher pricing without proportional truck shop customization
Best For
Small truck repair shops handling light-duty vehicles or occasional heavy trucks that need basic shop management without advanced fleet capabilities.
Pricing
Starts at $199/month per location (billed annually), with tiers up to $399+ for multi-bay shops; custom quotes required.
Conclusion
The roundup of top truck shop software showcases a range of robust tools, with Fullbay leading as the top choice, excelling in heavy-duty truck and trailer repair with features like digital inspections and parts integration. NAPA TRACS and Mitchell 1 Manager SE stand out as strong alternatives, offering comprehensive systems for scheduling, estimating, and diagnostics, each tailored to distinct operational needs. Both options provide reliable solutions, making the selection dependent on specific shop priorities.
To experience streamlined operations and enhanced efficiency, exploring the top-ranked Fullbay is a smart starting point, whether the focus is heavy-duty truck management or broader repair shop needs.
Tools Reviewed
All tools were independently evaluated for this comparison
