Quick Overview
- 1#1: Fullbay - Cloud-based shop management software designed specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts, and payroll.
- 2#2: RO Writer - Digital shop management system for automotive and truck repair shops with advanced workflow, estimating, and parts matrix features.
- 3#3: GarageKeeper - Heavy-duty truck shop management software providing invoicing, inventory control, and labor tracking tailored for diesel and fleet repairs.
- 4#4: NAPA TRACS - Comprehensive dealer management system with OEM data integration for truck repair shops, including scheduling, parts ordering, and accounting.
- 5#5: Mitchell 1 - Integrated shop management and diagnostic software for truck repairs with Manager SE for operations and TruckSeries for repair info.
- 6#6: ALLDATA - Cloud-based shop management platform with OEM repair data and workflow tools supporting heavy-duty truck service.
- 7#7: Shopmonkey - All-in-one repair shop software for scheduling, digital vehicle inspections, and payments adaptable to truck shops.
- 8#8: Tekmetric - Modern auto and truck shop management with real-time reporting, multi-location support, and streamlined workflows.
- 9#9: Shop-Ware - Digital shop workflow software automating repair orders, customer communication, and parts integration for truck services.
- 10#10: AutoLeap - All-in-one platform for repair shops handling marketing, scheduling, invoicing, and inspections suitable for truck management.
These tools were selected and ranked based on specialized features for heavy-duty truck repair, user-friendliness, integration capabilities (including OEM data), and overall value in enhancing operational accuracy and productivity.
Comparison Table
Truck shop management software simplifies operations, yet selecting the right tool requires assessing key features. This table compares top options including Fullbay, RO Writer, GarageKeeper, NAPA TRACS, Mitchell 1, and more, breaking down functionality, usability, and integration strengths. Readers will learn to match their shop’s unique needs with the most suitable software solution.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Fullbay Cloud-based shop management software designed specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts, and payroll. | specialized | 9.7/10 | 9.8/10 | 8.9/10 | 9.2/10 |
| 2 | RO Writer Digital shop management system for automotive and truck repair shops with advanced workflow, estimating, and parts matrix features. | specialized | 8.2/10 | 7.9/10 | 9.1/10 | 8.0/10 |
| 3 | GarageKeeper Heavy-duty truck shop management software providing invoicing, inventory control, and labor tracking tailored for diesel and fleet repairs. | specialized | 8.1/10 | 8.3/10 | 7.7/10 | 8.0/10 |
| 4 | NAPA TRACS Comprehensive dealer management system with OEM data integration for truck repair shops, including scheduling, parts ordering, and accounting. | enterprise | 8.4/10 | 8.8/10 | 7.9/10 | 8.2/10 |
| 5 | Mitchell 1 Integrated shop management and diagnostic software for truck repairs with Manager SE for operations and TruckSeries for repair info. | enterprise | 8.2/10 | 9.1/10 | 7.4/10 | 7.8/10 |
| 6 | ALLDATA Cloud-based shop management platform with OEM repair data and workflow tools supporting heavy-duty truck service. | enterprise | 7.8/10 | 8.5/10 | 7.0/10 | 6.8/10 |
| 7 | Shopmonkey All-in-one repair shop software for scheduling, digital vehicle inspections, and payments adaptable to truck shops. | enterprise | 7.2/10 | 6.5/10 | 8.7/10 | 7.0/10 |
| 8 | Tekmetric Modern auto and truck shop management with real-time reporting, multi-location support, and streamlined workflows. | enterprise | 7.1/10 | 6.8/10 | 8.5/10 | 7.0/10 |
| 9 | Shop-Ware Digital shop workflow software automating repair orders, customer communication, and parts integration for truck services. | enterprise | 6.8/10 | 6.5/10 | 8.2/10 | 6.0/10 |
| 10 | AutoLeap All-in-one platform for repair shops handling marketing, scheduling, invoicing, and inspections suitable for truck management. | enterprise | 6.8/10 | 6.2/10 | 8.5/10 | 6.5/10 |
Cloud-based shop management software designed specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts, and payroll.
Digital shop management system for automotive and truck repair shops with advanced workflow, estimating, and parts matrix features.
Heavy-duty truck shop management software providing invoicing, inventory control, and labor tracking tailored for diesel and fleet repairs.
Comprehensive dealer management system with OEM data integration for truck repair shops, including scheduling, parts ordering, and accounting.
Integrated shop management and diagnostic software for truck repairs with Manager SE for operations and TruckSeries for repair info.
Cloud-based shop management platform with OEM repair data and workflow tools supporting heavy-duty truck service.
All-in-one repair shop software for scheduling, digital vehicle inspections, and payments adaptable to truck shops.
Modern auto and truck shop management with real-time reporting, multi-location support, and streamlined workflows.
Digital shop workflow software automating repair orders, customer communication, and parts integration for truck services.
All-in-one platform for repair shops handling marketing, scheduling, invoicing, and inspections suitable for truck management.
Fullbay
specializedCloud-based shop management software designed specifically for heavy-duty truck and diesel repair shops, handling scheduling, invoicing, parts, and payroll.
Parts Matrix for instant, accurate parts lookup by truck make, model, engine, and year, reducing ordering errors and downtime.
Fullbay is a cloud-based shop management software tailored specifically for heavy-duty truck repair shops, fleet maintenance, and diesel service providers. It offers end-to-end workflow automation, including repair order creation, technician scheduling, parts inventory management with a unique Parts Matrix, invoicing, and customer/driver portals. The platform integrates seamlessly with QuickBooks, telematics systems, and parts suppliers to streamline operations and boost profitability in the trucking industry.
Pros
- Highly specialized features for truck repair workflows, including Parts Matrix and warranty tracking
- Robust mobile app for technicians and intuitive driver/customer portals
- Strong integrations with QuickBooks, telematics, and major parts vendors
Cons
- Custom pricing can be steep for very small shops
- Initial setup and training may require time investment
- Occasional reports of minor bugs in updates
Best For
Medium to large heavy-duty truck repair shops and fleet maintenance operations needing a comprehensive, industry-specific DMS.
Pricing
Custom quote-based pricing typically starting at $200-$500 per month depending on shop size, bays, and users; no public tiers.
RO Writer
specializedDigital shop management system for automotive and truck repair shops with advanced workflow, estimating, and parts matrix features.
Ultra-fast digital RO builder with voice dictation and one-click parts pricing
RO Writer is a digital repair order (RO) writing software designed to streamline estimate creation, repair workflows, and invoicing for automotive and truck repair shops. It excels in generating professional ROs quickly with mobile access, parts matrix integration, and customizable templates tailored for service advisors. While versatile for truck shops handling heavy-duty repairs, it focuses more on front-end operations than comprehensive fleet or inventory management.
Pros
- Extremely fast and intuitive RO creation with drag-and-drop parts matrix
- Mobile app for real-time shop-floor updates and approvals
- Strong integrations with parts suppliers and accounting software
Cons
- Limited built-in fleet tracking or scheduling for large truck operations
- Lacks advanced truck-specific diagnostics or DOT compliance reporting
- Reporting features are basic compared to full shop management suites
Best For
Small to mid-sized truck shops prioritizing quick repair order processing and service advisor efficiency over deep fleet management.
Pricing
Starts at $99 per user/month for basic plan, with Pro at $149/user/month and custom enterprise pricing.
GarageKeeper
specializedHeavy-duty truck shop management software providing invoicing, inventory control, and labor tracking tailored for diesel and fleet repairs.
Digital vehicle inspections with drag-and-drop photo templates for detailed truck repair documentation
GarageKeeper is a robust shop management software tailored for automotive and truck repair businesses, offering tools for scheduling, invoicing, inventory control, and customer management. It supports digital vehicle inspections with photo documentation and integrates seamlessly with accounting software like QuickBooks. While versatile for general repair shops, it provides solid foundational features for truck shop operations like parts tracking and work order management.
Pros
- Comprehensive inventory and parts management suitable for truck components
- Strong digital inspection and RO creation tools with mobile access
- Reliable QuickBooks integration for streamlined invoicing
Cons
- Lacks specialized truck/fleet features like DOT compliance or telematics integration
- Interface feels dated and has a moderate learning curve
- Limited reporting customization for heavy-duty shop analytics
Best For
Small to mid-sized independent truck repair shops needing affordable, all-in-one management without advanced fleet-specific tools.
Pricing
Starts at $149/month for basic plan (single location), scales to $299+/month for multi-user or enterprise with custom quotes.
NAPA TRACS
enterpriseComprehensive dealer management system with OEM data integration for truck repair shops, including scheduling, parts ordering, and accounting.
Real-time, seamless parts lookup and ordering directly from NAPA's nationwide inventory within the estimating workflow
NAPA TRACS is a robust shop management software tailored for automotive and truck repair shops, offering end-to-end tools for estimating, scheduling, digital inspections, invoicing, and parts management. It leverages OEM data from MOTOR for accurate truck repair estimates and integrates deeply with NAPA's extensive parts catalog for seamless ordering. Designed to streamline operations in busy truck shops, it includes reporting, customer management, and accounting features to boost efficiency and profitability.
Pros
- Deep integration with NAPA parts network for real-time inventory and pricing
- Comprehensive truck estimating with heavy-duty OEM data from MOTOR
- All-in-one platform covering scheduling, inspections, and financials
Cons
- Steeper learning curve due to feature density
- Pricing can be premium for smaller shops
- Less flexibility for highly specialized fleet management needs
Best For
Mid-sized independent truck repair shops partnered with NAPA, needing strong parts integration and full workflow automation.
Pricing
Custom quotes based on shop size and modules; typically $250-$600 per month per bay or user.
Mitchell 1
enterpriseIntegrated shop management and diagnostic software for truck repairs with Manager SE for operations and TruckSeries for repair info.
TruckSeries real-time labor guide and OEM-verified repair information covering over 95% of heavy-duty trucks
Mitchell 1 provides TruckSeries and Manager SE, a comprehensive shop management solution tailored for heavy-duty truck repair shops, offering detailed repair information, wiring diagrams, labor guides, and workflow tools like scheduling, invoicing, and parts ordering. It integrates diagnostic data with business management to streamline operations from job intake to billing. While strong in technical repair resources, it supports multi-bay truck shops with digital vehicle inspections and customer communication features.
Pros
- Vast truck-specific database with wiring diagrams, maintenance schedules, and real-time labor guides
- Seamless integration of repair info with shop management for efficient workflows
- Robust reporting and inventory management for truck parts
Cons
- Steep learning curve due to feature depth and dated interface in some areas
- Higher pricing limits accessibility for smaller shops
- Limited native mobile functionality compared to modern competitors
Best For
Independent heavy-duty truck repair shops requiring in-depth technical repair data integrated with core shop management.
Pricing
Subscription-based starting at $200-$400/month per user, with additional costs for TruckSeries modules and multi-user setups.
ALLDATA
enterpriseCloud-based shop management platform with OEM repair data and workflow tools supporting heavy-duty truck service.
OEM-verified heavy-duty truck repair database with interactive wiring and component locations
ALLDATA is a leading provider of OEM-verified automotive and heavy-duty truck repair information, with ALLDATA TruckZone delivering comprehensive diagnostics, wiring diagrams, TSBs, and labor times specifically for trucks. Paired with ALLDATA Manage, it offers shop management features like estimating, invoicing, scheduling, and customer tracking tailored for repair shops. While strong in technical data, its management tools provide a solid foundation for truck shops but lack deep specialization in fleet or large-scale truck operations.
Pros
- Extensive OEM truck repair data including diagnostics and schematics
- Integrated estimating and invoicing for efficient workflows
- Reliable updates on recalls, TSBs, and maintenance info
Cons
- High subscription costs that may strain smaller shops
- Dated interface with a learning curve for new users
- Limited customization for truck-specific management like fleet tracking
Best For
Independent truck repair shops needing precise OEM technical information alongside basic shop management capabilities.
Pricing
Subscription-based; ALLDATA TruckZone and Manage start at ~$200-400/month per user, with annual contracts from $3,000-$12,000+ based on shop size and modules.
Shopmonkey
enterpriseAll-in-one repair shop software for scheduling, digital vehicle inspections, and payments adaptable to truck shops.
Digital Vehicle Inspections with real-time photo capture and customer e-signatures for faster approvals
Shopmonkey is a cloud-based shop management software primarily designed for automotive repair shops, offering tools for appointment scheduling, digital vehicle inspections, invoicing, inventory management, and customer communication. While adaptable for truck shops, it provides core operational efficiencies but lacks deep specialization for heavy-duty vehicles, such as fleet telematics integration or DOT compliance tracking. Its mobile-first approach supports technicians in the field, streamlining workflows for smaller operations.
Pros
- Intuitive, mobile-friendly interface that speeds up daily operations
- Strong digital inspection tools with customer photo approvals
- Reliable customer support and regular updates
Cons
- Limited truck-specific features like heavy-duty parts catalogs or compliance modules
- No native fleet management or telematics integrations
- Pricing scales quickly for multi-bay or high-volume shops
Best For
Small to mid-sized independent truck repair shops needing straightforward, user-friendly management without complex fleet requirements.
Pricing
Starts at $199/month (Essentials), $299/month (Pro), $399/month (Elite); billed annually per location with add-ons for extra features.
Tekmetric
enterpriseModern auto and truck shop management with real-time reporting, multi-location support, and streamlined workflows.
Digital vehicle inspections with shareable customer reports and signatures
Tekmetric is a cloud-based shop management software primarily designed for independent automotive repair shops, providing tools for appointment scheduling, digital vehicle inspections, invoicing, parts ordering, and reporting. While it can be adapted for truck shops with its general workflow automation, it lacks specialized features for heavy-duty trucks such as fleet telematics integration, DOT compliance tracking, or large-scale tire and warranty management. It emphasizes user-friendly interfaces and customer engagement to improve shop efficiency.
Pros
- Intuitive mobile app for technicians and managers
- Strong digital inspection tools with customer portals
- Seamless integrations with major parts suppliers
Cons
- Lacks heavy-duty truck and fleet-specific modules
- No built-in support for ELD or telematics data
- Pricing structure adds costs for multiple users/locations
Best For
Small independent truck repair shops seeking general-purpose management without needing advanced fleet or compliance features.
Pricing
Starts at $199/month per shop (billed annually) for basic plan, plus $65/user/month and add-ons for advanced features.
Shop-Ware
enterpriseDigital shop workflow software automating repair orders, customer communication, and parts integration for truck services.
Customer-facing digital inspection reports that boost approval rates and reduce comebacks
Shop-Ware is a cloud-based shop management platform primarily designed for independent automotive repair shops, providing tools for creating repair orders, scheduling appointments, managing inventory, and handling digital vehicle inspections. It streamlines workflows with mobile access for technicians and customer portals for approvals and payments, but lacks deep specialization for truck-specific needs like fleet tracking, DOT compliance, or heavy-duty parts matrices. While adaptable for smaller truck operations, it falls short of dedicated truck shop software in scalability for high-volume fleet repairs.
Pros
- Intuitive digital vehicle inspections with photos and videos
- Mobile app for technicians to update RO in real-time
- Seamless QuickBooks integration for accounting
Cons
- Limited truck-specific features like warranty tracking or labor guides for heavy-duty vehicles
- Pricing can be steep for multi-user shops without proportional truck capabilities
- Reporting lacks advanced fleet analytics and compliance tools
Best For
Small independent truck repair shops seeking a user-friendly digital upgrade from legacy systems without complex fleet needs.
Pricing
Quote-based starting at ~$199/month for single location/single user, scales to $500+/month for multiple users/features.
AutoLeap
enterpriseAll-in-one platform for repair shops handling marketing, scheduling, invoicing, and inspections suitable for truck management.
Digital Vehicle Inspection (DVI) tool with photo/video capture and customer portal sharing for transparent repair approvals
AutoLeap is an all-in-one shop management platform primarily designed for automotive repair businesses, offering scheduling, invoicing, digital vehicle inspections, inventory management, and customer communication tools. While it streamlines general shop operations effectively, its features are geared toward light-duty vehicles rather than heavy-duty trucks, lacking specialized tools like fleet telematics integration or DOT compliance tracking. For truck shops, it provides a solid foundation but requires adaptations for truck-specific workflows.
Pros
- User-friendly interface with mobile app support
- Robust digital vehicle inspection and one-click payments
- Good customer relationship management and marketing tools
Cons
- Limited support for heavy-duty truck specifics like parts catalogs or fleet management
- No native integrations for truck diagnostics or compliance reporting
- Pricing can escalate quickly for multi-location setups
Best For
Small truck shops handling mixed light- and medium-duty vehicles that need an easy-to-use general management solution without deep truck specialization.
Pricing
Starts at $199/month for a single location (includes 3 users); scales with additional locations and users, with custom enterprise pricing.
Conclusion
The top three tools shine, with Fullbay leading as the clear choice for heavy-duty truck and diesel repair shops, thanks to its comprehensive focus on scheduling, invoicing, parts, and payroll. RO Writer and GarageKeeper follow, offering tailored strengths—RO Writer’s advanced estimating and workflow features, and GarageKeeper’s precision in inventory and fleet labor tracking—each proving valuable for distinct operational needs.
Don’t miss out—start with Fullbay to streamline your truck shop management, or explore RO Writer and GarageKeeper based on your specific priorities to find the perfect fit.
Tools Reviewed
All tools were independently evaluated for this comparison
