GITNUXSOFTWARE ADVICE
Customer Experience In IndustryTop 10 Best Touch Screen Salon Software of 2026
Compare touch screen salon software options with tradeoffs for scheduling, payments, and client management, plus setup notes for salons using tablets.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Agents extract product evidence with provenance, then collect written reviews and transcribe video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
GlossGenius is the best pick for salons that want fast touch-screen check-in because its client history timeline shows past services and consultation notes right in the check-in flow, whereas Zenoti fits multi-location teams since it keeps client and service data consistent across sites in one touch-driven sequence.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
GlossGenius
Client history timeline surfaces past services and consultation notes directly in the touch check-in flow.
Best for: Fits when salons want fast touch-screen check-in with booking-linked client history.
Mindbody
Editor pickUnified staff-facing check-in experience that merges client history and reservation status for same-day service decisions.
Best for: Fits when multi-location salons need a unified check-in and scheduling workflow with centralized client history.
Squire
Editor pickAppointment execution on the touch screen directly updates compensation logic without manual end-of-day exports.
Best for: Fits when salons want touch-screen execution tied to booking and compensation rules.
Comparison Table
GlossGenius
SMBSalon business app with mobile touch POS and booking.
Client history timeline surfaces past services and consultation notes directly in the touch check-in flow.
GlossGenius centralizes day-of-service execution by pairing booking intake with on-screen client details for staff at check-in. The appointment calendar supports staff assignment and calendar blocking rules, which helps reduce conflicts across rosters. Client profiles include consultation notes and a history timeline so stylists can reference prior color choices and service outcomes.
The main tradeoff is that advanced back-office workflows, like detailed service ticket routing and prepaid service ledger mechanics, tend to require more procedural discipline than in systems built around those ledgers. GlossGenius fits best when walk-ins are handled alongside scheduled flow, and staff need quick access to client context on a touch screen during the day.
- +Touch-first client detail view during check-in
- +Two-way SMS reminders reduce missed appointments
- +Client history timeline keeps consultation context together
- +Appointment calendar blocks help prevent staff conflicts
- –Limited depth for multi-entity service accounting workflows
- –Automation rules can feel constrained for unusual booking policies
- –Reporting for commission split logic can be harder to fine-tune
- –Staff onboarding needs careful configuration to avoid scheduling drift
Salon owners and operators
Centralize daily booking and check-in
Fewer check-in delays
Front-desk staff
Confirm attendance and reduce no-shows
Lower no-show rate
Show 2 more scenarios
Styling teams
Keep consultation notes consistent
More consistent service prep
Consultation notes and history timeline reduce the risk of losing color and service intent.
Multi-stylist schedule planners
Avoid staff assignment conflicts
Fewer double-bookings
Calendar blocking rules and staff assignment keep schedules aligned across the roster.
Best for: Fits when salons want fast touch-screen check-in with booking-linked client history.
Mindbody
SMBWellness business management software with touch screen checkout and scheduling.
Unified staff-facing check-in experience that merges client history and reservation status for same-day service decisions.
Mindbody fits touch screen salon operations by combining appointment booking, check-in, and point-of-sale workflows into one staff-facing interface. For multi-location businesses, it supports roster synchronization and client history timelines that reduce back-and-forth between scheduling and frontline service work.
Mindbody also provides customer communication flows tied to reservations and service attendance, including staff schedule overlay views for coordinating coverage. Admin control focuses on user permissions, appointment customization, and operational reporting across locations.
- +Client history timeline keeps prior services and notes visible at check-in
- +Staff schedule overlay helps manage coverage during appointment changes
- +Multi-location roster sync reduces duplicate staff setup across sites
- +Online booking widget feeds reservation data into the same operational flow
- –Multi-location configuration can be complex when staff roles differ by site
- –Touch screen workflows depend on consistent front-desk setup to avoid misses
Salon and spa managers
Schedule recurring services by staff
More repeat bookings
Multi-location operators
Coordinate staff across locations
More consistent coverage
Show 2 more scenarios
Fitness and Pilates studios
Book classes with capacity limits
Coordinated class attendance
Studios publish class schedules and manage capacity tied to booking and check-in flow.
Personal training providers
Manage individual appointments
Clear staff capacity
Providers coordinate one-on-one sessions using shared scheduling workflows with staff availability.
Best for: Fits when multi-location salons need a unified check-in and scheduling workflow with centralized client history.
Squire
SMBBarbershop and salon management software with touch POS support.
Appointment execution on the touch screen directly updates compensation logic without manual end-of-day exports.
Squire is a fit for salons that want touch-screen check-in and service documentation to reflect directly in the booking schedule and service ledger. The workflow emphasis shows up in how appointments, client consult notes, and staff rosters connect to the day’s execution flow. Reporting focuses on service revenue breakdown and staff compensation logic, which reduces manual reconciliation after busy shifts.
A tradeoff appears in operational flexibility, because advanced custom workflows typically require configuration within Squire’s standard flow rather than building fully bespoke processes. Squire works best when teams run consistent service menus and rely on scheduled staffing and queue throughput during peak periods.
- +Touch-screen check-in and service notes stay tied to the booking calendar
- +Recurring appointment templates reduce schedule rebuild work for repeat clients
- +Commission split rules follow service execution for fewer end-of-day adjustments
- +Two-way SMS reminders support both confirmations and responses
- –Complex edge cases often need process alignment to Squire’s built-in flow
- –Multi-location roster sync can require careful staff and service mapping
- –Offline transaction mode coverage may be limited in hardware edge conditions
- –POS hardware certification can constrain terminal and printer pairing choices
Salon owners and operators
Day-of scheduling plus service execution
Fewer schedule and ledger mismatches
Front-desk managers
High-volume check-in and messaging
Lower no-show impact
Show 2 more scenarios
Sales and service leads
Repeat sessions with consistent intake
Faster consults and continuity
Use recurring appointment templates while keeping client history timelines accessible during consultations.
Boutique booth renters
Split commissions tied to services
Cleaner partner reconciliation
Apply commission split rules so service outcomes map to partner payouts and reporting.
Best for: Fits when salons want touch-screen execution tied to booking and compensation rules.
Meevo
SMBSalon software by Millennium Systems International optimized for touch screen devices.
Chair-side appointment status and client timeline display on touch devices during the service window.
Meevo supports touch screen client check-in and appointment workflows that keep front-desk steps visible on the device.
- +Touch-first client check-in reduces back-and-forth at the desk
- +Service and staff availability configuration stays readable for day-to-day use
- +Client history view helps staff reference prior appointments quickly
- +Appointment status changes sync into a shared operational workflow
- –Limited evidence of deep API and extensibility for custom automation
- –Workflow automation is largely configuration-driven rather than rule-engine based
- –Few clear governance controls like RBAC and audit log surfaced in typical setup
- –Reporting depth for edge cases like complex commissions and split rules is unclear
Salon owners and managers
Build daily appointment grids
Fewer manual steps
Front-desk checkout teams
Handle tickets and payments
Less repeat data entry
Show 2 more scenarios
Salon retention and marketing teams
Run recurring booking programs
Structured repeat workflows
Teams use recurring bookings, reminders, memberships, packages, and outreach to support repeats.
Salon and spa service teams
Use visit history during care
More complete context
Service teams keep appointment history, visit notes, and customer details per client profile.
Best for: Fits when salons want touch-based check-in and service scheduling with straightforward operational setup.
Square for Salons
SMBSquare POS software tailored for salons with touch screen terminals.
One-screen check-in and payment workflow that ties appointments to Square POS receipts and reporting.
Square for Salons pairs a point-of-sale flow with appointment scheduling so services, staff assignment, and payment collection live in one daily workflow. Touchscreen terminals support fast line-item changes during check-in, and appointment views help staff see the day’s sequence without switching systems. Square’s data and operations model also aligns with Square’s broader reporting and receipt handling, which can reduce duplicate entry for multi-location teams.
- +Touchscreen POS flow keeps service selection and payment on one screen
- +Appointment schedule connects to check-in so fewer handoffs are required
- +Client history views support faster service prep between visits
- +Works well across multi-location rosters for consistent daily operations
- –Appointment routing options are less granular than specialized scheduling tools
- –Some advanced salon workflows require more operational discipline at the desk
Front desk staff
Walk-in conversion into scheduled services
Faster throughput at checkout
Salon owners
Multi-location performance reporting
Cleaner cross-site visibility
Show 2 more scenarios
Team managers
Staff schedule coordination
Fewer coverage gaps
Use staff-linked appointment views to coordinate assignments across the day.
Services teams
Repeat visit planning
More consistent service delivery
Reference client history notes when preparing for recurring services and add-ons.
Best for: Fits when salons want touch-first checkout plus appointment scheduling with minimal system switching.
Zenoti
enterpriseSalon and spa management platform with touch screen POS terminals.
Omnichannel client timeline ties appointment history, consultation notes, and visit outcomes to in-salon screens.
Zenoti is the touch screen salon software that centers on enterprise-ready operations across locations, with appointment, POS, and client lifecycle built into one workflow. It supports in-salon service execution with device-friendly screens and staff tooling that keeps checkout, services, and records synchronized.
- +Multi-location workflows keep client and service data consistent across rosters
- +Touch-screen service flow ties intake, checkout, and records into one sequence
- +Role-based access supports staff separation across front desk and service teams
- +Automation for reminders and recurring sessions reduces manual scheduling work
- –Setup needs careful mapping of services, staff, and booking rules before go-live
- –Some advanced retail and inventory workflows depend on connected modules
- –Reporting customization can require admin coordination instead of self-serve filters
- –External integrations often require implementation effort for data consistency
Salon and spa teams
Accept bookings with constraints
Fewer booking conflicts
Operators with commissions
Track commissions per service
Traceable incentive calculations
Show 2 more scenarios
Multi-location groups
Standardize calendars across sites
More consistent scheduling
Groups standardize service menus, calendars, staff availability, and booking rules across locations.
Daily operations managers
Reconcile payments and activity
Clearer reconciliation
Managers close daily payments by combining bookings, retail activity, cash handling, and reports.
Best for: Fits when multi-location salons need controlled touch-screen service workflows and recurring booking automation.
Kitomba
SMBSalon and spa software with appointment management, POS, and reporting for the Australia and New Zealand market.
Touch screen guided service workflow that keeps consultation notes and visit context in sync with the appointment.
Kitomba is touch screen salon software that centers on in-salon service workflows instead of browser-only scheduling. It supports appointment handling from a tablet interface and links staff and client context so teams can manage next steps without switching tools.
- +Tablet-first workflow reduces back-and-forth during check-in and service
- +Client history and visit notes keep consultations consistent across staff
- +Clear touch UI supports quick edits to appointments on the floor
- +Appointment flow is structured for salon teams rather than generic scheduling
- –Limited visibility into complex multi-location rules compared with larger systems
- –Automation and integration depth is narrower when external systems must sync bi-directionally
Salon owners and front-desk teams
Coordinate daily service appointments
Fewer scheduling conflicts
Nail salon owners and technicians
Schedule manicure and pedicure sessions
More predictable scheduling
Show 2 more scenarios
Multi-location salon managers
Review practitioner and location activity
More structured reviews
Managers compare practitioner activity, utilization, rebooking, retention, and stock movement by location.
Practitioners and administrators
Standardize service documentation
Consistent client records
Teams retain consultation notes, intake and consent details, and service records alongside appointments.
Best for: Fits when a salon wants tablet-driven service execution tied to client history, with minimal operational switching.
Versum
SMBCloud-based salon management platform with online booking, POS, and client records.
Touch-driven client check-in that links appointment state changes to on-floor operations.
Versum runs a touch-screen salon booking and client workflow centered on service selection, appointment capture, and in-chair check-in. The product supports staff scheduling inputs, staff assignment, and visit history surfaces for ongoing client work.
- +Touch-screen flow keeps clients on the booking and check-in path
- +Staff scheduling inputs support clear assignment during appointment capture
- +Client history surfaces reduce repeat intake at later visits
- +Booking-state driven operational updates support day-of coordination
- –Service and duration setup can become heavy for large multi-location catalogs
- –Limited visible depth for advanced governance controls across roles
Salon group owners
Review utilization and retention
Informed staffing decisions
Salons tracking product costs
Link stock usage to services
Better stock visibility
Show 2 more scenarios
Salon front-desk teams
Run online booking with reminders
Fewer booking handoffs
Teams manage online appointments while handling staff availability, reminders, and booking details.
Medical spa operators
Manage follow-ups during care
Better continuity
Teams use client profiles, visit history, follow-up details, and automated communications across ongoing care.
Best for: Fits when salons want a guided touch-screen appointment workflow with recurring staff assignment.
Punchey
SMBField service and salon POS with touch screen payment terminals.
Touch screen service workflow that keeps client consultation notes and service outcomes captured inside each session.
Punchey is touch screen salon software that centers on service delivery workflows at the point of client service. The system combines an appointment calendar with a tablet-first check-in and service flow so staff can record services, notes, and outcomes without leaving the work area.
- +Tablet-first service workflow keeps notes and updates in the treatment room
- +Client history timeline consolidates consultation notes and past service details
- +Appointment calendar supports clear staff handoff from booking to service completion
- +Session-level records support repeatable service execution and follow-up tracking
- –Limited visibility into multi-location operations without careful roster synchronization
- –API and automation surface are harder to verify for deep POS and hardware integrations
- –Walk-in queue controls are not as configurable as grid-first scheduler setups
- –Complex commission or split rules require disciplined setup to avoid misallocation
Front desk and check-in staff
Tablet check-in during walk-in arrivals
Faster check-in and fewer handoffs
Hair and beauty service providers
Record services and notes at workstation
Consistent documentation for every visit
Show 2 more scenarios
Salon managers and operators
Track appointment status and session history
Clear client history visibility
Managers view session-level records to maintain client history and consultation notes across appointments.
Scheduling coordinators
Automate messaging around scheduled appointments
Fewer missed appointments
Coordinators update appointment states and trigger client-facing messages tied to the schedule.
Best for: Fits when a salon wants tablet-led service recording tied to a booking calendar.
Boulevard
SMBSalon and spa management platform with touch POS checkout.
Touch-screen check-in and client timeline navigation are designed to keep staff focused on the next appointment.
Boulevard targets salons that want touch-screen front desk workflows paired with staff scheduling and appointment management. The system provides an online booking widget and a client timeline that centralizes check-in and service history for faster chairside context.
- +Touch-screen check-in workflow reduces front desk typing
- +Client history timeline brings past services into the same view
- +Two-way SMS reminders support confirmations and updates
- +Recurring appointment templates speed up repeated service scheduling
- –Multi-location roster sync needs careful setup to avoid mismatched availability
- –Walk-in queue handling is not as granular as scheduling-first competitors
- –Color formulation tracking coverage is limited versus tools built for chemists
- –Service ticket routing requires configuration to match team handoffs
Salon and spa managers
Run monthly capacity reviews
Better capacity visibility
Self-care subscription operators
Manage memberships and recurring services
More organized recurring delivery
Show 2 more scenarios
Scheduling teams
Coordinate recurring appointment schedules
Fewer availability conflicts
Teams coordinate online booking with staff availability, service durations, assignments, and recurring appointments.
Multi-site salon operators
Centralize calendars and permissions
Cross-location visibility
Operators centralize calendars, staff access, service menus, permissions, reporting, and practices across locations.
Best for: Fits when salon teams need touch-driven check-in plus scheduling control without heavy custom builds.
Conclusion
After evaluating 10 touch screen salon software, GlossGenius stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Touch Screen Salon Software
Touch screen salon software runs appointment booking, client intake, and in-salon service recording on a tablet or terminal so staff can move from check-in to session notes with fewer handoffs. This guide covers Square for Salons, GlossGenius, Squire, Mindbody, Meevo, Boulevard, Zenoti, Punchey, Versum, and Kitomba.
Across these tools, the differentiator is how touch-screen flows connect to the booking calendar, how client history appears during check-in, and how automation and workflow updates affect day-of-operations. Square for Salons pairs its check-in and payment workflow directly with Square POS receipts and reporting, while GlossGenius emphasizes client history surfaced inside the touch check-in path.
Touch Screen Salon Software for appointment check-in, service recording, and staff execution on tablets
Touch screen salon software gives front-desk and in-treatment screens a guided path that ties appointment state changes to what staff record during the visit. The core mechanism is the scheduling-linked touch workflow that keeps appointment context visible while clients move through check-in, consultation notes, and session outcomes.
Square for Salons stands out for a one-screen check-in and payment workflow that ties appointment activity to Square POS receipts and reporting. GlossGenius focuses on a client history timeline that appears in the touch check-in flow, with two-way SMS reminders used to reduce missed appointments.
Touch-screen workflow alignment: check-in, session notes, and scheduling execution
Touch screen salon software matters most when it keeps appointment context visible at the desk and during the service so staff do not re-enter what the schedule already knows. Square for Salons links appointment activity to Square POS receipts and reporting so checkout and schedule state stay aligned.
Client history and appointment outcomes matter next because touch check-in that surfaces past services reduces repeat intake. GlossGenius shows a client history timeline inside the touch check-in flow while Zenoti ties appointment history, consultation notes, and visit outcomes to on-floor screens.
Touch check-in that follows appointment state into checkout
Square for Salons pairs a one-screen check-in and payment workflow with appointment connections to Square POS receipts and reporting. GlossGenius keeps the touch path focused on check-in with client history visible where staff confirm visit details.
In-session touch capture that updates the booking record
Squire keeps touch-screen service notes tied to the booking calendar so the session stays connected to the appointment. Punchey records consultation notes and service outcomes inside each touch session and consolidates them in client history.
Recurring appointment structure and repeat-client schedule maintenance
Squire uses recurring appointment templates to reduce schedule rebuild work for repeat clients. Zenoti supports recurring booking automation through multi-location workflows that keep client and service data consistent across rosters.
Client timeline visibility during same-day decisions
Mindbody merges client history with reservation status in a unified staff-facing check-in experience for same-day service decisions. Boulevard also includes a client history timeline so staff can navigate past services during touch-screen check-in.
Touch workflows that support walk-in handling when appointment demand shifts
Square for Salons emphasizes appointment-connected check-in and payment flow so operations can move quickly from scheduled visits to checkout. Meevo is built around chair-side appointment status and client timeline display during the service window, which supports real-time status awareness for staff handling mixed traffic.
Multi-location roster synchronization with service and staff mapping
Zenoti focuses on multi-location workflows that keep client and service data consistent across rosters while it drives a touch-screen service flow. Squire can require careful staff and service mapping for multi-location roster sync to avoid misalignment.
Choose the touch-screen model that matches scheduling control depth and integration expectations
Selection should start with where touch staff work happens in the day. Square for Salons is strongest when check-in and payment must share one screen and stay tied to Square POS receipts and reporting.
Next, the choice should follow the automation style the salon needs. Meevo and Boulevard rely heavily on configuration-driven operational workflows, while Squire connects touch-screen execution directly to appointment-linked compensation logic that reduces end-of-day export work.
Map the day-of-operations path from schedule to desk to service notes
If the workflow goal is one-screen movement from check-in to payment, Square for Salons ties appointment activity to Square POS receipts and reporting. If the workflow goal is guided intake with past services always visible during check-in, GlossGenius surfaces the client history timeline inside the touch check-in flow.
Pick a touch execution style that matches how staff record sessions
If the salon requires service notes to update the booking record while compensation logic changes without manual exports, Squire links touch-screen appointment execution to compensation logic. If the salon focuses on capturing consultation notes and session outcomes in the treatment room while keeping notes consolidated in client history, Punchey uses a tablet-first service workflow.
Decide how much automation needs to be rule-driven versus configuration-driven
If operational policies vary across edge cases and require alignment with a built-in flow, Squire may need process alignment for complex scenarios. If the salon expects simpler daily automation from clear availability and setup rather than deep automation rules, Meevo keeps service and staff availability configuration readable for day-to-day use.
Choose the multi-location control approach based on staff role differences and service catalogs
If multiple sites must keep client and service data consistent across rosters with touch-screen intake to checkout records in one sequence, Zenoti uses multi-location workflows that keep data consistent across rosters. If sites have different staff roles by location, Mindbody can add complexity in multi-location configuration when staff roles differ by site.
Validate the API and integration surface against hardware and external systems reality
If deep integration and automation with external systems must be verifiable before rollout, Meevo and Kitomba flag limited evidence of deep API or bi-directional sync when external systems must synchronize. If onboarding can tolerate careful setup to keep touch workflows consistent, Mindbody emphasizes touch screen workflows that depend on consistent front-desk setup to avoid misses.
Who benefits from touch-screen salon software built around scheduling-linked workflows
Salons benefit most when staff spend time repeating information that already exists in the appointment grid. Touch check-in that shows client history and ties session capture back to the appointment reduces repeat typing and helps staff move into service recording.
Different tool strengths map to different staffing patterns. Some platforms emphasize unified front-desk and same-day decisions, while others center chair-side status display and touch-driven session capture.
Salons that want checkout and appointment confirmation to share one touch workflow
Square for Salons keeps service selection and payment on one screen and connects appointment schedule state to Square POS receipts and reporting.
Multi-location groups that need shared client timelines across rosters
Zenoti targets multi-location consistency by keeping client and service data consistent across rosters and tying intake through the touch-screen service flow into records.
Teams that rely on repeat-client patterns and recurring booking automation
Squire uses recurring appointment templates to reduce schedule rebuild work while Zenoti automates recurring booking through multi-location workflows.
Salons that want staff to make same-day service decisions from a unified history and status screen
Mindbody merges client history and reservation status in a unified staff-facing check-in experience and supports changes with a staff schedule overlay.
Salons that capture consultation notes in the treatment room with tablet-first session logging
Punchey keeps consultation notes and service outcomes captured inside each session on a tablet and consolidates them into a client history timeline.
Common failure points in touch-screen salon software rollouts
Most rollout issues come from treating touch-screen workflow as a cosmetic interface layer. These systems succeed when appointment state, client history, and session notes stay connected so staff do not bypass the touch flow.
The second failure point is underestimating operational discipline for multi-location mapping and edge-case policies. Several tools require careful setup so touch behavior matches real desk practice.
Configuring touch check-in without aligning staff roles and front-desk routines
Mindbody depends on consistent front-desk setup so touch screen workflows do not miss appointments when reservation status changes quickly at the desk.
Ignoring multi-location roster mapping requirements for staff and services
Squire can require careful staff and service mapping for multi-location roster sync and Mindbody can add complexity when staff roles differ by site.
Expecting deep external automation without validating the integration surface early
Meevo flags limited evidence of deep API and extensibility for custom automation, while Kitomba limits automation and integration depth when external systems must sync bi-directionally.
Overlooking edge cases that do not fit a built-in touch execution path
Squire can require process alignment for complex edge cases that need different compensation or routing behavior than the built-in touch flow.
Assuming client history is automatic without checking how it appears during check-in
GlossGenius and Boulevard place the client history timeline inside the touch check-in experience, while other systems may require staff to navigate extra steps for history access.
How We Selected and Ranked These Tools
We evaluated Square for Salons, GlossGenius, Squire, Mindbody, Meevo, Boulevard, Zenoti, Punchey, Versum, and Kitomba on features, ease, and value to match touch-screen salon operations. Features account for 40% of the scoring because scheduling-linked touch check-in, session capture, and calendar execution affect day-of-operations throughput.
Ease and value each account for 30% of the scoring because touchscreen staff workflows need to minimize handoffs and reduce desk rework. Square for Salons ranked first because its one-screen check-in and payment workflow ties appointment activity to Square POS receipts and reporting, which directly connects touch behavior to checkout outputs.
Frequently Asked Questions About Touch Screen Salon Software
Which touch screen salon software best connects appointment check-in with payment processing?
How do touch screen salon platforms handle integrations and APIs?
When does multi-location salon software need centralized admin controls?
What data migration issues can occur when moving client records into touch screen salon software?
Which tools support chair-side service recording rather than front-desk check-in only?
What security and access controls should salons evaluate before deploying shared touch devices?
Where does a touch screen workflow fall short compared with a broader salon management system?
How should a salon choose between Square for Salons and GlossGenius for touch-based check-in?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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