Quick Overview
- 1#1: ServiceTitan - All-in-one platform for home service businesses that streamlines technician dispatching, scheduling, routing, and invoicing with advanced CRM features.
- 2#2: Housecall Pro - Field service management software designed for quick dispatching, job scheduling, GPS tracking, and payments for service pros.
- 3#3: Jobber - Cloud-based tool for scheduling, dispatching technicians, invoicing, and client communication tailored to home service companies.
- 4#4: FieldEdge - Specialized dispatching software for HVAC, plumbing, and electrical services with mobile apps, quickbooks integration, and real-time tracking.
- 5#5: Service Fusion - Comprehensive FSM solution offering drag-and-drop dispatching, technician GPS, inventory management, and automated invoicing.
- 6#6: ServiceM8 - Mobile-first job management software for instant dispatching, scheduling, quoting, and job tracking on the go.
- 7#7: FieldPulse - Simple field service app for dispatching, scheduling, payments, and customer management with real-time updates.
- 8#8: Kickserv - Affordable dispatching and scheduling software with calendar views, mobile access, and CRM for small service businesses.
- 9#9: RazorSync - Mobile dispatching tool integrating scheduling, invoicing, and GPS routing for field technicians across industries.
- 10#10: SuccessWare21 - Robust back-office software for service contractors focusing on dispatching, flat-rate pricing, and performance tracking.
We ranked these tools based on key factors like feature depth (including dispatching, tracking, and invoicing), user-friendliness, integration capabilities, and overall value, ensuring a curated list of reliable solutions for various business sizes and specialties.
Comparison Table
This comparison table highlights leading Technician Dispatch Software tools, such as ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and more, to guide users in understanding their key differences. Readers will gain insights into features, pricing, and usability to make informed choices for their field service operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan All-in-one platform for home service businesses that streamlines technician dispatching, scheduling, routing, and invoicing with advanced CRM features. | enterprise | 9.4/10 | 9.8/10 | 8.1/10 | 8.7/10 |
| 2 | Housecall Pro Field service management software designed for quick dispatching, job scheduling, GPS tracking, and payments for service pros. | specialized | 9.2/10 | 9.4/10 | 8.9/10 | 8.7/10 |
| 3 | Jobber Cloud-based tool for scheduling, dispatching technicians, invoicing, and client communication tailored to home service companies. | specialized | 8.7/10 | 8.5/10 | 9.1/10 | 8.2/10 |
| 4 | FieldEdge Specialized dispatching software for HVAC, plumbing, and electrical services with mobile apps, quickbooks integration, and real-time tracking. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 5 | Service Fusion Comprehensive FSM solution offering drag-and-drop dispatching, technician GPS, inventory management, and automated invoicing. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 6 | ServiceM8 Mobile-first job management software for instant dispatching, scheduling, quoting, and job tracking on the go. | specialized | 8.7/10 | 8.9/10 | 9.1/10 | 8.4/10 |
| 7 | FieldPulse Simple field service app for dispatching, scheduling, payments, and customer management with real-time updates. | specialized | 8.3/10 | 8.5/10 | 9.0/10 | 7.8/10 |
| 8 | Kickserv Affordable dispatching and scheduling software with calendar views, mobile access, and CRM for small service businesses. | specialized | 7.9/10 | 7.5/10 | 8.5/10 | 8.2/10 |
| 9 | RazorSync Mobile dispatching tool integrating scheduling, invoicing, and GPS routing for field technicians across industries. | specialized | 7.4/10 | 7.6/10 | 8.1/10 | 6.8/10 |
| 10 | SuccessWare21 Robust back-office software for service contractors focusing on dispatching, flat-rate pricing, and performance tracking. | enterprise | 7.4/10 | 8.2/10 | 6.8/10 | 7.0/10 |
All-in-one platform for home service businesses that streamlines technician dispatching, scheduling, routing, and invoicing with advanced CRM features.
Field service management software designed for quick dispatching, job scheduling, GPS tracking, and payments for service pros.
Cloud-based tool for scheduling, dispatching technicians, invoicing, and client communication tailored to home service companies.
Specialized dispatching software for HVAC, plumbing, and electrical services with mobile apps, quickbooks integration, and real-time tracking.
Comprehensive FSM solution offering drag-and-drop dispatching, technician GPS, inventory management, and automated invoicing.
Mobile-first job management software for instant dispatching, scheduling, quoting, and job tracking on the go.
Simple field service app for dispatching, scheduling, payments, and customer management with real-time updates.
Affordable dispatching and scheduling software with calendar views, mobile access, and CRM for small service businesses.
Mobile dispatching tool integrating scheduling, invoicing, and GPS routing for field technicians across industries.
Robust back-office software for service contractors focusing on dispatching, flat-rate pricing, and performance tracking.
ServiceTitan
enterpriseAll-in-one platform for home service businesses that streamlines technician dispatching, scheduling, routing, and invoicing with advanced CRM features.
Smart Dispatch Pro with AI-powered scheduling that automatically optimizes routes, balances workloads, and predicts technician efficiency to maximize revenue per tech.
ServiceTitan is a comprehensive cloud-based platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, with robust technician dispatch capabilities at its core. It features intelligent scheduling, drag-and-drop dispatching, skills-based job assignment, real-time GPS tracking, and mobile apps for technicians to access jobs, update statuses, and capture signatures on the go. The software optimizes routes, maximizes technician utilization, and integrates seamlessly with CRM, invoicing, and reporting tools to drive operational efficiency and revenue growth.
Pros
- Advanced dispatching with AI-driven optimization, skills matching, and real-time GPS tracking
- Seamless mobile app for technicians enabling on-site efficiency and customer communication
- All-in-one platform integrating dispatch with CRM, invoicing, and analytics for end-to-end operations
Cons
- High cost with custom pricing that may overwhelm smaller businesses
- Steep learning curve due to extensive features and customization options
- Implementation can take several weeks with required training
Best For
Mid-to-large home service companies seeking a scalable, enterprise-grade dispatch solution with deep integrations.
Pricing
Custom quote-based pricing, typically $265+ per technician per month, plus one-time implementation fees and add-ons.
Housecall Pro
specializedField service management software designed for quick dispatching, job scheduling, GPS tracking, and payments for service pros.
GPS-powered smart dispatching with automated routing and real-time ETAs
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, and electrical services, focusing on efficient technician dispatching and scheduling. It offers drag-and-drop scheduling, GPS tracking, real-time ETAs, and mobile apps for technicians to update job status, capture signatures, and process payments on-site. The software integrates customer booking, invoicing, and CRM tools to streamline operations from dispatch to completion.
Pros
- Intuitive drag-and-drop dispatching with GPS integration and live tracking
- Robust mobile app for technicians enabling real-time updates and payments
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Pricing scales quickly for larger teams with add-ons
- Advanced reporting requires higher-tier plans
- Occasional mobile app sync delays during peak usage
Best For
Small to mid-sized home service businesses needing an all-in-one dispatch and management solution.
Pricing
Starts at $65/user/month (Basic, billed annually) up to $225/user/month (Unlimited), with a 14-day free trial and custom enterprise pricing.
Jobber
specializedCloud-based tool for scheduling, dispatching technicians, invoicing, and client communication tailored to home service companies.
Real-time GPS tracking and automated scheduling suggestions that optimize technician routes and job assignments
Jobber is an all-in-one field service management software tailored for small to medium-sized businesses in industries like HVAC, plumbing, landscaping, and cleaning services. It streamlines technician dispatching through drag-and-drop scheduling, real-time GPS tracking, route optimization, and a robust mobile app for field technicians to update job status, capture signatures, and process payments on-site. Beyond dispatching, it offers CRM tools, automated invoicing, customer portals, and integrations with accounting software like QuickBooks.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Powerful mobile app with GPS tracking for technicians
- Seamless invoicing, payments, and customer communication
Cons
- Pricing scales quickly with users and features
- Limited advanced reporting for enterprise needs
- Some customization options feel basic
Best For
Small to mid-sized field service businesses seeking an user-friendly platform for efficient technician dispatching and daily operations.
Pricing
Starts at $49/month (Core, billed annually) for basic features; Connect ($129/month), Grow ($199/month), and custom Plus plans for advanced dispatching and teams.
FieldEdge
specializedSpecialized dispatching software for HVAC, plumbing, and electrical services with mobile apps, quickbooks integration, and real-time tracking.
Intelligent auto-dispatching that assigns jobs based on technician skills, location, and availability in real-time
FieldEdge is a field service management software tailored for HVAC, plumbing, electrical, and similar contractors, focusing on efficient technician dispatching and scheduling. It provides tools for real-time job tracking, route optimization, mobile invoicing, and customer relationship management via a dedicated technician app. The platform integrates seamlessly with QuickBooks and other accounting software to streamline billing and operations.
Pros
- Comprehensive dispatching with GPS tracking and route optimization
- Intuitive mobile app for on-the-go technicians
- Strong QuickBooks integration for seamless invoicing
Cons
- Pricing can be steep for small teams
- Learning curve for advanced customization
- Occasional reports of mobile sync delays
Best For
Mid-sized HVAC, plumbing, or electrical contractors needing robust dispatch and field management tools.
Pricing
Custom pricing; typically $115-$200 per technician per month, with add-ons for advanced features.
Service Fusion
specializedComprehensive FSM solution offering drag-and-drop dispatching, technician GPS, inventory management, and automated invoicing.
Real-time GPS-enabled dispatch board with geofencing alerts for optimal technician routing
Service Fusion is an all-in-one field service management platform tailored for service businesses like HVAC, plumbing, and electrical contractors, focusing on efficient technician dispatching and scheduling. It features a drag-and-drop dispatch board, real-time GPS tracking, and a robust mobile app that allows technicians to view jobs, update statuses, capture signatures, and process payments on-site. The software also integrates CRM, invoicing, inventory management, and QuickBooks connectivity to handle end-to-end operations.
Pros
- Intuitive drag-and-drop scheduling and dispatch board
- Comprehensive mobile app with GPS tracking and job updates
- Seamless QuickBooks integration for accounting
Cons
- Pricing can be steep for smaller teams
- Steeper learning curve for advanced features
- Occasional reports of mobile app glitches
Best For
Mid-sized service businesses needing robust dispatching alongside full CRM and invoicing tools.
Pricing
Starts at $195/month for up to 3 users; custom enterprise pricing scales with users and features.
ServiceM8
specializedMobile-first job management software for instant dispatching, scheduling, quoting, and job tracking on the go.
Live job board with drag-and-drop dispatching and real-time technician GPS visibility
ServiceM8 is a cloud-based field service management platform tailored for trade businesses like plumbers, electricians, and HVAC technicians, enabling efficient job scheduling, dispatching, and invoicing. It features a real-time job board for drag-and-drop scheduling, GPS tracking of field technicians via a mobile app, and seamless quoting to payment workflows. The software integrates with accounting tools like QuickBooks and Xero, making it a comprehensive solution for on-the-go service operations.
Pros
- Intuitive drag-and-drop scheduling on the live job board
- Robust mobile app with GPS tracking and real-time updates
- Strong integrations with QuickBooks, Xero, and payment gateways
Cons
- Limited advanced reporting and analytics compared to enterprise tools
- Customization options are somewhat basic
- Pricing can add up for larger teams with per-user scaling
Best For
Small to medium trade businesses needing simple, mobile-first technician dispatching and job management without complex enterprise features.
Pricing
Plans start at $149 AUD/month (billed annually) for up to 7 users and unlimited jobs, scaling to $499+ for larger teams; 14-day free trial available.
FieldPulse
specializedSimple field service app for dispatching, scheduling, payments, and customer management with real-time updates.
Real-time GPS fleet tracking with geofencing alerts for precise technician dispatching and arrival notifications
FieldPulse is a cloud-based field service management platform tailored for technician dispatch, offering tools for scheduling, dispatching, job tracking, and invoicing. It features a robust mobile app for field technicians to update job statuses, access customer info, capture signatures, and process payments on-site. The software integrates seamlessly with QuickBooks and includes GPS tracking for real-time visibility into technician locations and routes.
Pros
- Highly intuitive drag-and-drop scheduling interface
- Powerful mobile app with offline capabilities
- Seamless QuickBooks and payment integrations
Cons
- Reporting and analytics are somewhat basic
- Pricing scales quickly for larger teams
- Limited customization for complex workflows
Best For
Small to mid-sized service businesses like HVAC, plumbing, or electrical contractors needing straightforward dispatch and mobile tools.
Pricing
Starts at $65/user/month (Basic), $165/user/month (Pro), $265/user/month (Premium); billed annually with a minimum of 3 users.
Kickserv
specializedAffordable dispatching and scheduling software with calendar views, mobile access, and CRM for small service businesses.
Visual drag-and-drop scheduler with real-time technician availability and GPS integration
Kickserv is a cloud-based field service management platform tailored for small to medium-sized businesses in industries like HVAC, plumbing, and cleaning. It excels in technician dispatching with drag-and-drop scheduling, real-time GPS tracking, and a mobile app for on-the-go job management. The software also handles invoicing, customer portals, and QuickBooks integration to streamline operations from booking to payment.
Pros
- Intuitive drag-and-drop scheduler for quick dispatching
- Robust mobile app with GPS tracking for technicians
- Affordable pricing with solid QuickBooks integration
Cons
- Basic reporting and analytics compared to enterprise tools
- Limited advanced customization and automation features
- Scalability challenges for larger teams
Best For
Small to medium field service businesses needing straightforward, user-friendly dispatching without enterprise-level complexity.
Pricing
Starts at $59/user/month (billed annually) for Basic plan; Pro at $99/user/month and Unlimited at $199/user/month with more features and users.
RazorSync
specializedMobile dispatching tool integrating scheduling, invoicing, and GPS routing for field technicians across industries.
Real-time GPS tracking with geofencing alerts for precise technician location monitoring and route optimization
RazorSync is a cloud-based field service management platform tailored for technician dispatch, offering real-time scheduling, GPS tracking, and mobile apps for on-the-go job management. It enables dispatchers to assign jobs, monitor technician locations, and handle invoicing, while technicians can update job statuses, capture signatures, and process payments via the intuitive mobile interface. The software integrates with QuickBooks and other accounting tools, making it suitable for service industries like HVAC, plumbing, and electrical services.
Pros
- Robust mobile app for technicians with real-time updates and GPS tracking
- Seamless QuickBooks integration for streamlined invoicing and accounting
- Straightforward dispatching and scheduling tools for small teams
Cons
- Desktop dashboard feels dated and less intuitive than mobile counterpart
- Pricing scales quickly with additional technicians and features
- Limited advanced analytics and reporting compared to top competitors
Best For
Small to mid-sized field service businesses seeking reliable mobile-first dispatching without overly complex enterprise features.
Pricing
Starts at $55/month per dispatcher plus $25-$50 per technician/month; custom quotes for advanced features and integrations.
SuccessWare21
enterpriseRobust back-office software for service contractors focusing on dispatching, flat-rate pricing, and performance tracking.
Visual drag-and-drop scheduling board for intuitive technician dispatch and route optimization
SuccessWare21 is an all-in-one business management software tailored for field service industries like HVAC, plumbing, pest control, and electrical services. It provides robust tools for technician scheduling, dispatching, customer relationship management, invoicing, inventory tracking, and financial reporting. The platform integrates seamlessly with QuickBooks and offers a mobile app for field technicians to access jobs, update statuses, and capture signatures in real-time.
Pros
- Comprehensive dispatching with visual scheduling boards and GPS integration
- Strong back-office tools including CRM, invoicing, and QuickBooks sync
- Reliable for multi-location service businesses with inventory management
Cons
- Dated interface with a steep learning curve for new users
- Primarily Windows desktop-based, limiting accessibility
- Mobile app lacks some modern features found in competitors
Best For
Mid-sized field service companies in HVAC, plumbing, or pest control needing integrated dispatch and accounting without multiple tools.
Pricing
Quote-based pricing starting around $150/user/month, scaling with modules and users.
Conclusion
With a variety of tools suited to different home service and field technician needs, the top three dispatch software solutions rise to the forefront—ServiceTitan leading as the all-in-one platform that seamlessly integrates dispatching, CRM, and invoicing. Housecall Pro and Jobber follow closely, offering quick dispatching and cloud-based simplicity, respectively, making them exceptional alternatives for specific operational priorities.
Explore ServiceTitan, the top-ranked solution, to elevate your dispatching efficiency and transform how you manage your service business.
Tools Reviewed
All tools were independently evaluated for this comparison