Quick Overview
- 1#1: Gryphon.ai - Delivers real-time AI-powered compliance orchestration to monitor and enforce TCPA regulations during calls and campaigns.
- 2#2: PossibleNOW - Provides comprehensive do-not-call scrubbing and suppression list management for TCPA-compliant outbound communications.
- 3#3: DNC.com - Offers automated DNC list scrubbing services to help businesses maintain TCPA compliance in telemarketing efforts.
- 4#4: FutureDial - Specializes in DNC scrubbing, wireless line detection, and litigation-grade audits for TCPA compliance.
- 5#5: OneTrust - Manages consent, preferences, and suppression lists across channels to support TCPA and privacy compliance.
- 6#6: Five9 - Cloud contact center platform with integrated DNC scrubbing, call recording, and TCPA compliance tools.
- 7#7: Genesys Cloud - AI-powered contact center solution featuring compliance recording, suppression lists, and TCPA adherence features.
- 8#8: NICE CXone - Customer experience platform with advanced compliance recording and analytics for TCPA-regulated interactions.
- 9#9: IntelePeer - Communications platform embedding consent management and TCPA compliance for voice and SMS campaigns.
- 10#10: Twilio - CPaaS provider with opt-out management, consent APIs, and tools to build TCPA-compliant messaging and voice apps.
We ranked these solutions by evaluating feature robustness (real-time monitoring, DNC management, consent tracking), reliability, user experience, and overall value, ensuring they meet the dynamic demands of TCPA regulation adherence.
Comparison Table
TCPA compliance is essential for businesses managing communication workflows, and selecting the right software can simplify compliance efforts. This comparison table features tools like Gryphon.ai, PossibleNOW, DNC.com, FutureDial, and OneTrust, exploring their key features, automation capabilities, and unique strengths. Readers will learn how to match their needs with the ideal solution to ensure seamless, risk-free operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Gryphon.ai Delivers real-time AI-powered compliance orchestration to monitor and enforce TCPA regulations during calls and campaigns. | specialized | 9.7/10 | 9.8/10 | 9.4/10 | 9.5/10 |
| 2 | PossibleNOW Provides comprehensive do-not-call scrubbing and suppression list management for TCPA-compliant outbound communications. | specialized | 9.2/10 | 9.5/10 | 8.7/10 | 8.9/10 |
| 3 | DNC.com Offers automated DNC list scrubbing services to help businesses maintain TCPA compliance in telemarketing efforts. | specialized | 8.7/10 | 9.2/10 | 7.8/10 | 8.5/10 |
| 4 | FutureDial Specializes in DNC scrubbing, wireless line detection, and litigation-grade audits for TCPA compliance. | specialized | 8.6/10 | 9.1/10 | 7.9/10 | 8.2/10 |
| 5 | OneTrust Manages consent, preferences, and suppression lists across channels to support TCPA and privacy compliance. | enterprise | 8.1/10 | 8.5/10 | 7.4/10 | 7.7/10 |
| 6 | Five9 Cloud contact center platform with integrated DNC scrubbing, call recording, and TCPA compliance tools. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 7 | Genesys Cloud AI-powered contact center solution featuring compliance recording, suppression lists, and TCPA adherence features. | enterprise | 8.2/10 | 8.7/10 | 7.5/10 | 7.8/10 |
| 8 | NICE CXone Customer experience platform with advanced compliance recording and analytics for TCPA-regulated interactions. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.6/10 |
| 9 | IntelePeer Communications platform embedding consent management and TCPA compliance for voice and SMS campaigns. | enterprise | 7.8/10 | 8.1/10 | 7.4/10 | 7.6/10 |
| 10 | Twilio CPaaS provider with opt-out management, consent APIs, and tools to build TCPA-compliant messaging and voice apps. | enterprise | 7.3/10 | 7.8/10 | 6.5/10 | 7.0/10 |
Delivers real-time AI-powered compliance orchestration to monitor and enforce TCPA regulations during calls and campaigns.
Provides comprehensive do-not-call scrubbing and suppression list management for TCPA-compliant outbound communications.
Offers automated DNC list scrubbing services to help businesses maintain TCPA compliance in telemarketing efforts.
Specializes in DNC scrubbing, wireless line detection, and litigation-grade audits for TCPA compliance.
Manages consent, preferences, and suppression lists across channels to support TCPA and privacy compliance.
Cloud contact center platform with integrated DNC scrubbing, call recording, and TCPA compliance tools.
AI-powered contact center solution featuring compliance recording, suppression lists, and TCPA adherence features.
Customer experience platform with advanced compliance recording and analytics for TCPA-regulated interactions.
Communications platform embedding consent management and TCPA compliance for voice and SMS campaigns.
CPaaS provider with opt-out management, consent APIs, and tools to build TCPA-compliant messaging and voice apps.
Gryphon.ai
specializedDelivers real-time AI-powered compliance orchestration to monitor and enforce TCPA regulations during calls and campaigns.
Real-time AI guardrails that proactively coach agents during calls to ensure TCPA consent and disclosures are handled correctly
Gryphon.ai is an AI-driven conversation intelligence platform tailored for contact centers, excelling in real-time TCPA compliance monitoring by analyzing live calls for consent verification, DNC scrubbing, and required disclosures. It uses advanced machine learning to detect potential violations instantly, providing agent assist prompts and post-call scoring to minimize legal risks. The software integrates seamlessly with dialers and CRMs, offering comprehensive reporting and audit trails for regulatory adherence.
Pros
- Real-time AI detection of TCPA violations with instant agent interventions
- Robust integration with major contact center platforms and detailed compliance analytics
- Scalable for high-volume operations with customizable rules and reporting
Cons
- Pricing is quote-based and can be premium for smaller teams
- Initial setup may require technical expertise for full integration
- Primarily optimized for voice calls, with less emphasis on SMS compliance
Best For
Enterprise contact centers managing high-volume outbound calling campaigns that demand proactive TCPA compliance to avoid fines.
Pricing
Custom quote-based pricing, typically starting at $75+ per agent per month depending on scale and features.
PossibleNOW
specializedProvides comprehensive do-not-call scrubbing and suppression list management for TCPA-compliant outbound communications.
LITMUS real-time consent validation engine that checks PEWC across multiple sources with 99.9% accuracy
PossibleNOW is a comprehensive TCPA compliance platform designed to help businesses validate consent, scrub Do Not Call (DNC) lists, and mitigate litigation risks in outbound calling, texting, and faxing campaigns. It features real-time wireless detection, prior express written consent (PEWC) validation via the LITMUS engine, and integration with dialers, CRMs, and predictive analytics tools. The software ensures adherence to TCPA regulations through automated scrubbing against federal, state, and wireless DNC databases, with detailed audit trails and reporting for compliance proof.
Pros
- Industry-leading DNC scrubbing accuracy with massive proprietary databases
- Robust integrations with major dialers and CRMs for seamless workflows
- Strong litigation defense support with detailed consent documentation
Cons
- Enterprise pricing can be prohibitive for small businesses
- Initial setup requires technical expertise for custom integrations
- Advanced reporting interface feels dated compared to newer competitors
Best For
Mid-to-large enterprises with high-volume outbound campaigns needing enterprise-grade TCPA scrubbing and consent management.
Pricing
Custom enterprise pricing based on call volume and features; typically starts at $5,000+/month with per-scrub fees.
DNC.com
specializedOffers automated DNC list scrubbing services to help businesses maintain TCPA compliance in telemarketing efforts.
Proprietary nationwide Litigation (LIT) database that identifies numbers involved in past TCPA lawsuits
DNC.com is a specialized TCPA compliance platform focused on Do Not Call (DNC) list scrubbing for outbound telemarketing campaigns. It provides real-time and batch scrubbing against federal, state, and area-code-specific DNC registries, along with wireless detection and litigation database (LIT) checks to reduce compliance risks. The service integrates via API with dialers and CRMs, helping businesses avoid TCPA violations and fines.
Pros
- Comprehensive coverage of federal, state, and wireless DNC lists
- Real-time API scrubbing with fast response times
- Litigation database integration to flag high-risk numbers
Cons
- Primarily outbound-focused with limited inbound consent management
- Setup requires technical API integration knowledge
- Pricing can add up for high-volume users without custom enterprise plans
Best For
Mid-sized call centers and telemarketers handling high-volume outbound campaigns needing reliable DNC scrubbing.
Pricing
Pay-per-scrub from $0.005/phone number; monthly subscriptions starting at $495 for unlimited scrubs up to enterprise custom pricing.
FutureDial
specializedSpecializes in DNC scrubbing, wireless line detection, and litigation-grade audits for TCPA compliance.
Litigation-grade Consent Vault providing irrefutable, court-admissible proof of consumer consent
FutureDial is a specialized TCPA compliance platform tailored for outbound calling operations, offering tools like litigation-grade consent management, real-time DNC scrubbing, and automated suppression lists. It integrates with dialer systems to ensure calls and texts comply with TCPA regulations, reducing litigation risks through auditable records and consent vaults. The software emphasizes carrier-grade compliance features for high-volume telemarketers.
Pros
- Litigation-proof consent vault with timestamped records
- Real-time DNC and litigation scrubber integration
- Seamless compatibility with major predictive dialers
Cons
- Steep learning curve for initial setup and configuration
- Custom enterprise pricing can be costly for smaller operations
- Limited built-in reporting customization options
Best For
Mid-to-large call centers handling high-volume outbound campaigns that require robust TCPA risk mitigation.
Pricing
Custom enterprise pricing; typically starts at $4,000-$10,000/month based on call volume and features, with quotes required.
OneTrust
enterpriseManages consent, preferences, and suppression lists across channels to support TCPA and privacy compliance.
AI-powered Consent Orchestration for real-time, cross-channel preference management and automated TCPA-compliant opt-outs
OneTrust is a comprehensive privacy and compliance management platform that includes robust consent and preference management tools applicable to TCPA compliance for telemarketing and SMS communications. It enables organizations to collect, store, and manage consumer consents across digital channels, automate opt-out processes, and generate audit-ready reports to mitigate TCPA litigation risks. While primarily designed for broader privacy regulations like GDPR and CCPA, its preference center and data subject request features support TCPA requirements for honoring do-not-call and opt-out preferences.
Pros
- Enterprise-grade consent management with multi-channel support for SMS and email
- Strong integration capabilities with CRM and marketing platforms
- Detailed audit trails and reporting for TCPA defense
Cons
- Not specialized solely for TCPA, lacking deep dialing compliance or DNC scrubbing tools
- Complex setup and steep learning curve for non-enterprise users
- High cost may not justify value for smaller organizations focused only on TCPA
Best For
Large enterprises requiring an all-in-one privacy platform that includes TCPA consent management alongside GDPR/CCPA compliance.
Pricing
Custom enterprise pricing, typically starting at $20,000+ annually based on modules and user volume; quote-based.
Five9
enterpriseCloud contact center platform with integrated DNC scrubbing, call recording, and TCPA compliance tools.
Intelligent DNC management with real-time scrubbing and multi-list support to prevent inadvertent violations during live campaigns
Five9 is a cloud-based contact center platform that incorporates TCPA compliance features such as Do Not Call (DNC) list scrubbing, consent management, and call recording to help businesses adhere to Telephone Consumer Protection Act regulations. It enables outbound campaign management with built-in compliance checks, real-time monitoring, and detailed reporting for audit readiness. While primarily a full-featured contact center solution, its TCPA tools integrate seamlessly with CRM systems and predictive dialing.
Pros
- Robust DNC scrubbing and consent tracking across campaigns
- Comprehensive call recording and analytics for compliance audits
- Scalable integration with CRMs like Salesforce for streamlined workflows
Cons
- Steep learning curve for full compliance setup
- Higher pricing suited more for enterprises than small teams
- Overkill for businesses needing only basic TCPA tools without full contact center needs
Best For
Mid-to-large contact centers handling high-volume outbound calls that require integrated TCPA compliance within a broader platform.
Pricing
Custom pricing starting at approximately $150-$200 per agent per month, with enterprise plans including advanced compliance features.
Genesys Cloud
enterpriseAI-powered contact center solution featuring compliance recording, suppression lists, and TCPA adherence features.
Real-time DNC scrubbing and consent validation integrated with predictive dialing for proactive TCPA adherence
Genesys Cloud is a robust cloud-based contact center platform that incorporates TCPA compliance features for outbound calling campaigns, including Do Not Call (DNC) list scrubbing, consent management, and compliant dialing modes like preview and progressive dialing. It provides comprehensive recording, monitoring, and reporting tools to help organizations audit and demonstrate adherence to TCPA regulations. While primarily a full CCaaS solution, its compliance capabilities integrate seamlessly with omnichannel routing and workforce management for enterprise-scale operations.
Pros
- Integrated DNC scrubbing and real-time consent tracking reduce compliance risks
- Scalable for high-volume enterprise campaigns with AI-driven optimization
- Comprehensive audit-ready reporting and interaction recording
Cons
- Complex setup and steep learning curve for non-enterprise users
- Higher pricing makes it less ideal for small-scale TCPA-focused operations
- Compliance features are embedded in a broader platform, potentially overwhelming for pure compliance needs
Best For
Enterprise contact centers requiring TCPA compliance integrated with full omnichannel customer experience management.
Pricing
Starts at ~$75/user/month for basic editions; enterprise plans are custom-priced based on users, features, and volume.
NICE CXone
enterpriseCustomer experience platform with advanced compliance recording and analytics for TCPA-regulated interactions.
Litigation Guard with AI-driven real-time TCPA risk detection and automated consent verification
NICE CXone is a comprehensive cloud-based customer experience platform tailored for contact centers, offering robust TCPA compliance tools including consent management, DNC scrubbing, and real-time monitoring. It integrates AI-driven features for call recording, quality assurance, and litigation risk detection to help businesses adhere to TCPA regulations. While powerful for enterprise-scale operations, it emphasizes seamless integration with broader CX workflows to minimize compliance violations during customer interactions.
Pros
- Advanced AI-powered compliance monitoring and consent capture
- Scalable for high-volume contact centers with full call analytics
- Proven integration with DNC lists and litigation guard features
Cons
- Steep learning curve and complex setup for non-enterprise users
- High cost with custom enterprise pricing
- Overkill for small businesses focused solely on basic TCPA needs
Best For
Large contact centers and enterprises requiring integrated TCPA compliance within a full CX platform.
Pricing
Custom enterprise pricing; typically starts at $100+ per user/month, quote-based on scale and features.
IntelePeer
enterpriseCommunications platform embedding consent management and TCPA compliance for voice and SMS campaigns.
Compliance Suite with automated consent vault and litigation risk scoring for proactive TCPA adherence
IntelePeer is a cloud-based Communications Platform as a Service (CPaaS) that incorporates TCPA compliance tools for voice, SMS, and omnichannel campaigns. It enables consent management, DNC list scrubbing, STIR/SHAKEN attestation, and real-time monitoring to mitigate regulatory risks in outbound communications. The platform integrates compliance features directly into scalable customer engagement workflows, reducing litigation exposure for businesses.
Pros
- Integrated compliance with full CPaaS capabilities for voice and SMS
- Real-time DNC scrubbing and consent verification
- Enterprise-grade scalability and STIR/SHAKEN support
Cons
- Not a standalone TCPA tool; requires broader platform adoption
- Steep learning curve for non-technical users
- Pricing lacks transparency without sales consultation
Best For
Mid-to-large enterprises running high-volume outbound campaigns that need embedded TCPA compliance within a communications platform.
Pricing
Usage-based pricing (per minute/message) with custom enterprise plans; compliance features included or add-on; contact sales for quotes.
Twilio
enterpriseCPaaS provider with opt-out management, consent APIs, and tools to build TCPA-compliant messaging and voice apps.
Built-in 10DLC campaign registration and carrier compliance automation for TCPA-aligned A2P messaging.
Twilio is a cloud-based communications platform (CPaaS) that provides APIs for SMS, voice calls, and messaging, with built-in features supporting TCPA compliance such as automatic opt-out handling for keywords like STOP and HELP. It enables developers to build consent management workflows, record interactions, and integrate with third-party DNC lists, though it requires custom coding for comprehensive compliance. While powerful for scalable campaigns, it's more of a foundational tool than a dedicated TCPA compliance suite.
Pros
- Highly scalable for high-volume SMS and voice campaigns
- Automatic handling of TCPA-required opt-outs and HELP responses
- Robust APIs for custom consent tracking and integrations
Cons
- Developer-focused with steep learning curve for non-technical users
- Usage-based pricing can become expensive at scale without optimization
- Lacks native full-suite DNC scrubbing; needs third-party add-ons
Best For
Mid-to-large enterprises with development teams building custom, high-volume TCPA-compliant communication systems.
Pricing
Pay-as-you-go model: ~$0.0079 per US SMS outbound, $0.013 inbound; voice calls ~$0.013/min; volume discounts and add-ons extra.
Conclusion
Selecting the right TCPA compliance software is key to maintaining regulatory adherence, and the top 10 tools reviewed offer distinct advantages. At the forefront, Gryphon.ai leads with its real-time AI-powered orchestration, effectively monitoring and enforcing regulations across calls and campaigns. PossibleNOW and DNC.com follow closely, excelling in specialized areas—do-not-call scrubbing and suppression lists management for PossibleNOW, and automated DNC scrubbing for DNC.com—making them strong picks for varied needs.
Start your compliance journey by exploring Gryphon.ai, the top-ranked tool, to leverage its robust, proactive approach. For those with specific focus areas, PossibleNOW and DNC.com also provide reliable solutions to keep your communications compliant.
Tools Reviewed
All tools were independently evaluated for this comparison