Quick Overview
- 1#1: TaxiCaller - Cloud-based dispatch software for taxi companies with real-time booking, driver allocation, and GPS tracking.
- 2#2: Taxi Success - Comprehensive taxi dispatch and accounting software featuring fleet management, invoicing, and reporting tools.
- 3#3: Antinex - Robust taxi dispatch system with advanced GPS tracking, automated dispatching, and customer booking integration.
- 4#4: RideShark - Dispatch and reservation platform designed for taxis and shuttles with dynamic scheduling and mobile apps.
- 5#5: TaxiSoft - On-premise and cloud taxi dispatch software offering job management, driver communication, and analytics.
- 6#6: Curb - Integrated dispatch platform for taxi fleets with mobile hailing, payments, and real-time tracking.
- 7#7: Trapeze - Enterprise-grade transportation management software including taxi dispatch and operations optimization.
- 8#8: Fleetio - Fleet maintenance and dispatch software adaptable for taxi operations with maintenance tracking and routing.
- 9#9: Samsara - AI-driven fleet management platform with dispatch, GPS tracking, and safety features for taxi fleets.
- 10#10: Verizon Connect - Fleet telematics and dispatch solution providing route optimization, tracking, and compliance for taxis.
We evaluated these tools based on robust feature sets (including real-time GPS tracking, automated dispatching, and customer booking integration), ease of use, technical quality, and overall value, ensuring a list that addresses the diverse needs of taxi and shuttle operators.
Comparison Table
Effective taxi dispatch relies on robust software, and this comparison table examines key features, usability, and integration of top tools such as TaxiCaller, TaxiSuccess, Antinex, RideShark, TaxiSoft, and more, helping readers determine the best fit for their fleet’s operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TaxiCaller Cloud-based dispatch software for taxi companies with real-time booking, driver allocation, and GPS tracking. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 9.1/10 |
| 2 | Taxi Success Comprehensive taxi dispatch and accounting software featuring fleet management, invoicing, and reporting tools. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 9.0/10 |
| 3 | Antinex Robust taxi dispatch system with advanced GPS tracking, automated dispatching, and customer booking integration. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 8.1/10 |
| 4 | RideShark Dispatch and reservation platform designed for taxis and shuttles with dynamic scheduling and mobile apps. | specialized | 8.7/10 | 9.2/10 | 8.3/10 | 8.4/10 |
| 5 | TaxiSoft On-premise and cloud taxi dispatch software offering job management, driver communication, and analytics. | specialized | 8.1/10 | 7.9/10 | 8.4/10 | 8.6/10 |
| 6 | Curb Integrated dispatch platform for taxi fleets with mobile hailing, payments, and real-time tracking. | specialized | 8.1/10 | 8.4/10 | 8.0/10 | 7.8/10 |
| 7 | Trapeze Enterprise-grade transportation management software including taxi dispatch and operations optimization. | enterprise | 8.1/10 | 9.2/10 | 7.3/10 | 7.8/10 |
| 8 | Fleetio Fleet maintenance and dispatch software adaptable for taxi operations with maintenance tracking and routing. | enterprise | 4.8/10 | 3.5/10 | 8.2/10 | 5.0/10 |
| 9 | Samsara AI-driven fleet management platform with dispatch, GPS tracking, and safety features for taxi fleets. | enterprise | 6.8/10 | 7.5/10 | 8.2/10 | 5.9/10 |
| 10 | Verizon Connect Fleet telematics and dispatch solution providing route optimization, tracking, and compliance for taxis. | enterprise | 6.5/10 | 6.0/10 | 7.2/10 | 5.8/10 |
Cloud-based dispatch software for taxi companies with real-time booking, driver allocation, and GPS tracking.
Comprehensive taxi dispatch and accounting software featuring fleet management, invoicing, and reporting tools.
Robust taxi dispatch system with advanced GPS tracking, automated dispatching, and customer booking integration.
Dispatch and reservation platform designed for taxis and shuttles with dynamic scheduling and mobile apps.
On-premise and cloud taxi dispatch software offering job management, driver communication, and analytics.
Integrated dispatch platform for taxi fleets with mobile hailing, payments, and real-time tracking.
Enterprise-grade transportation management software including taxi dispatch and operations optimization.
Fleet maintenance and dispatch software adaptable for taxi operations with maintenance tracking and routing.
AI-driven fleet management platform with dispatch, GPS tracking, and safety features for taxi fleets.
Fleet telematics and dispatch solution providing route optimization, tracking, and compliance for taxis.
TaxiCaller
specializedCloud-based dispatch software for taxi companies with real-time booking, driver allocation, and GPS tracking.
Seamless white-label apps for passengers and drivers that integrate perfectly with the web dispatch system
TaxiCaller is a comprehensive cloud-based taxi dispatch software designed to streamline operations for taxi companies of all sizes. It provides a centralized web dispatch panel, white-label mobile apps for passengers and drivers, and supports bookings through apps, websites, SMS, phone, and social media. Key features include real-time GPS tracking, automatic or manual dispatching, integrated payments, fleet management, and detailed analytics for optimizing performance.
Pros
- Fully integrated ecosystem with web, passenger, and driver apps eliminating need for multiple tools
- Real-time GPS tracking and intelligent auto-dispatch for efficient operations
- White-label branding options allowing full customization as your own app
Cons
- Higher-tier plans required for advanced features like multiple dispatchers
- Mobile app performance can vary on older devices
- Pricing scales with usage, potentially costly for very large fleets
Best For
Taxi companies seeking a scalable, all-in-one cloud solution without hardware investments.
Pricing
Subscription starts at €29/dispatcher/month for Basic, €49 for Pro, with custom Enterprise plans.
Taxi Success
specializedComprehensive taxi dispatch and accounting software featuring fleet management, invoicing, and reporting tools.
AI-driven intelligent dispatching that optimizes routes and assignments in real-time for maximum efficiency
Taxi Success is a cloud-based taxi dispatch software tailored for taxi cab companies, providing real-time GPS tracking, automated dispatching, and mobile apps for drivers and passengers. It streamlines operations with features like dynamic pricing, route optimization, integrated payments, and comprehensive reporting dashboards. The platform supports fleet management, CRM tools, and scalability for growing businesses, making it a robust solution for modern taxi operations.
Pros
- Advanced real-time GPS tracking and automated dispatching reduce wait times significantly
- Seamless mobile apps for drivers and passengers enhance user experience and booking efficiency
- Comprehensive analytics and reporting provide actionable insights for business growth
Cons
- Steeper learning curve for non-tech-savvy users during initial setup
- Higher pricing tiers may not suit very small fleets
- Limited third-party integrations compared to some competitors
Best For
Mid-sized taxi companies seeking scalable, feature-rich dispatch software with strong mobile capabilities.
Pricing
Starts at $99/month for basic plans (up to 10 vehicles), scaling to $499+/month for enterprise with unlimited fleets; custom quotes available.
Antinex
specializedRobust taxi dispatch system with advanced GPS tracking, automated dispatching, and customer booking integration.
AI-powered predictive dispatching that optimizes routes and reduces wait times
Antinex is a robust taxi cab dispatch software platform designed to streamline fleet operations for taxi companies of all sizes. It provides real-time GPS tracking, automated dispatching, driver management, and customer booking via web and mobile apps. The system includes reporting tools for analytics and integrates with payment processors to handle fares efficiently.
Pros
- Comprehensive real-time tracking and dispatching capabilities
- Strong mobile apps for drivers and passengers
- Detailed analytics and reporting for operational insights
Cons
- Limited third-party integrations compared to top competitors
- Steeper learning curve for advanced features
- Pricing can add up for larger fleets
Best For
Mid-sized taxi companies seeking scalable dispatch management with strong tracking features.
Pricing
Starts at $99/month for up to 10 vehicles, with custom enterprise plans available.
RideShark
specializedDispatch and reservation platform designed for taxis and shuttles with dynamic scheduling and mobile apps.
White-label passenger app with real-time ETAs and seamless booking integration
RideShark is a cloud-based dispatch software tailored for taxi cab companies, offering real-time fleet tracking, automated dispatching, and integrated booking management. It includes mobile apps for drivers and passengers, PCI-compliant payment processing, and comprehensive reporting tools to optimize operations. The platform supports multi-stop bookings and integrates with Google Maps for efficient routing.
Pros
- Real-time GPS tracking and automated dispatching reduce response times significantly
- Dedicated mobile apps for drivers and passengers improve communication and booking efficiency
- Robust analytics and reporting for better fleet management and profitability insights
Cons
- Pricing can be steep for small operators with fewer than 10 vehicles
- Initial setup and customization require technical support
- Occasional reports of app glitches during peak hours
Best For
Mid-sized taxi fleets seeking scalable, feature-rich dispatch software with strong mobile integration.
Pricing
Subscription-based starting at $99/month for basic plans, scaling to $5-10 per vehicle/month plus setup fees.
TaxiSoft
specializedOn-premise and cloud taxi dispatch software offering job management, driver communication, and analytics.
Hybrid voice and digital dispatch system that seamlessly blends traditional radio calls with automated app-based assignments
TaxiSoft is a web-based taxi dispatch and fleet management software tailored for taxi companies, offering real-time GPS tracking, automated dispatching, and driver management tools. It includes mobile apps for drivers and passengers, enabling efficient job allocation, route optimization, and customer bookings via web or app. The platform emphasizes reliability for daily operations, with features like reporting dashboards and payment integrations to streamline taxi business workflows.
Pros
- Reliable real-time GPS tracking and dispatching
- User-friendly interface with minimal training required
- Responsive customer support and quick implementation
Cons
- Limited advanced analytics and reporting compared to top competitors
- Fewer third-party integrations (e.g., limited payment gateways)
- Scalability challenges for very large fleets over 100 vehicles
Best For
Small to medium-sized taxi companies seeking a straightforward, cost-effective dispatch solution without complex enterprise needs.
Pricing
Custom quote-based pricing, typically starting at $40-60 per vehicle/month with no long-term contracts; free demo available.
Curb
specializedIntegrated dispatch platform for taxi fleets with mobile hailing, payments, and real-time tracking.
Seamless taxi meter integration for precise, regulated fare collection
Curb (gobycurb.com) is a specialized dispatch platform for taxi cab companies, enabling real-time ride hailing, driver assignment, and fleet management through a rider app and dispatcher dashboard. It focuses on licensed yellow cabs in major US cities, integrating with taxi meters for accurate fare calculation and supporting cashless payments. The software provides GPS tracking, analytics, and operational tools to streamline urban taxi operations.
Pros
- Strong integration with official taxi meters and medallions
- Real-time GPS tracking and dispatch tools tailored for taxis
- Established rider app with high adoption in key markets like NYC
Cons
- Limited to partnered cities and taxi fleets, not nationwide scalability
- Less advanced AI routing compared to general ride-hailing platforms
- Pricing can escalate with ride volume for larger fleets
Best For
Ideal for urban taxi companies seeking to digitize traditional cab dispatching without switching to rideshare models.
Pricing
Custom fleet plans starting at $99/month for small operators, scaling with ride volume and features; transaction fees apply per ride.
Trapeze
enterpriseEnterprise-grade transportation management software including taxi dispatch and operations optimization.
Dynamic Resource Allocation engine that uses AI to automatically optimize dispatches based on real-time traffic, demand, and vehicle availability
Trapeze from trapezegroup.com is an enterprise-grade transportation management software suite tailored for taxi, limo, and paratransit operations, providing advanced dispatch, scheduling, and fleet optimization tools. It supports real-time GPS tracking, automated dispatching, mobile driver apps, and customer booking portals via web and app integrations. The platform excels in handling complex, high-volume operations with robust analytics and reporting for operational efficiency.
Pros
- Comprehensive real-time dispatch and GPS fleet tracking for large-scale operations
- Advanced scheduling algorithms and analytics for optimizing routes and reducing wait times
- Seamless integrations with payment systems, booking apps, and AVL hardware
Cons
- Steep learning curve and complex implementation for smaller fleets
- High upfront costs and custom pricing without transparent tiers
- Overkill for very small operators, with occasional reports of rigid customization limits
Best For
Mid-to-large taxi companies or fleets requiring scalable, enterprise-level dispatch with deep analytics and integrations.
Pricing
Custom enterprise pricing via quote; typically $50,000+ annually for mid-sized fleets, including implementation fees.
Fleetio
enterpriseFleet maintenance and dispatch software adaptable for taxi operations with maintenance tracking and routing.
Automated maintenance reminders and predictive scheduling to minimize vehicle downtime
Fleetio is a cloud-based fleet management platform designed for tracking vehicle maintenance, fuel usage, expenses, inspections, and compliance across fleets. It excels in operational oversight for businesses with vehicle assets, including scheduling work orders and generating detailed reports. While useful for taxi fleet maintenance, it lacks core taxi dispatch functionalities like real-time booking, driver assignment, or customer ride hailing.
Pros
- Comprehensive maintenance scheduling and work order management
- Mobile app for on-the-go fleet inspections and updates
- Integrations with telematics for basic GPS tracking and fuel data
Cons
- No real-time dispatching, ride booking, or driver assignment tools
- Missing customer-facing features like hail or payment processing
- Not optimized for high-volume taxi operations or dynamic routing
Best For
Taxi companies focused on vehicle maintenance and cost tracking who use separate dispatch software.
Pricing
Starts at $5 per active vehicle/month (Basic), up to $10+ for Premium/Ultimate tiers, billed annually with minimums.
Samsara
enterpriseAI-driven fleet management platform with dispatch, GPS tracking, and safety features for taxi fleets.
AI-powered dash cams with real-time safety alerts and automated coaching
Samsara is a comprehensive IoT and telematics platform primarily designed for fleet management, offering GPS tracking, vehicle diagnostics, driver safety monitoring, and basic routing/dispatch tools that can be adapted for taxi operations. It excels in providing real-time visibility into vehicle locations and driver behavior but lacks native support for taxi-specific features like customer booking apps or hail integration. While useful for monitoring taxi fleets, it's not a dedicated dispatch solution and requires integrations for full functionality.
Pros
- Superior real-time GPS tracking and geofencing for fleet visibility
- Advanced driver safety tools including AI dash cams and coaching
- Routing and dispatch console for job assignment
Cons
- No built-in passenger booking or mobile hailing system
- High cost unsuitable for small taxi operators
- Overkill complexity for pure dispatch needs
Best For
Mid-sized taxi fleets prioritizing vehicle telematics, safety compliance, and basic dispatching over customer-facing booking tools.
Pricing
Subscription-based starting at ~$30/vehicle/month for core telematics; scales to $50+ with advanced features; custom quotes for enterprises.
Verizon Connect
enterpriseFleet telematics and dispatch solution providing route optimization, tracking, and compliance for taxis.
Seamless integration with Verizon's 4G LTE network for superior real-time connectivity and location accuracy
Verizon Connect is a robust fleet telematics platform offering real-time GPS tracking, route optimization, and driver behavior monitoring primarily designed for commercial fleets. In the context of taxi cab dispatch software, it provides vehicle location visibility, basic scheduling, and performance analytics to help manage taxi operations. While adaptable for tracking and routing taxis, it lacks native passenger booking, hail integration, or driver-passenger communication tools typical of specialized dispatch solutions.
Pros
- Highly accurate real-time GPS tracking via Verizon's reliable network
- Advanced route optimization and ETA predictions for efficient dispatching
- Comprehensive driver safety and compliance reporting
Cons
- No built-in customer booking or mobile hailing app integration
- Pricing is expensive for small taxi fleets
- Overly focused on logistics features rather than passenger transport specifics
Best For
Mid-to-large taxi fleets seeking strong telematics and tracking to supplement an existing dispatch system.
Pricing
Custom quote-based pricing, typically $25-$45 per vehicle per month plus setup fees for enterprise plans.
Conclusion
The reviewed tools offer varied strengths, with the top three—TaxiCaller, Taxi Success, and Antinex—setting the benchmark. TaxiCaller leads as the top choice, excelling in real-time booking, driver allocation, and GPS tracking for seamless operations. Taxi Success stands out with its integrated accounting and fleet management, appealing to those prioritizing financial oversight, while Antinex impresses with advanced automated dispatching and booking integration, ideal for tech-driven setups. The best fit depends on specific needs, but TaxiCaller proves unrivaled in balancing core functionality.
Don’t miss out on boosting your taxi business—explore TaxiCaller today and discover real-time efficiency that simplifies dispatch, tracking, and management.
Tools Reviewed
All tools were independently evaluated for this comparison
