Quick Overview
- 1#1: SurveyMonkey - Comprehensive platform for creating, distributing, and analyzing surveys with advanced analytics and integrations.
- 2#2: Typeform - Engaging conversational survey builder that boosts response rates with interactive designs.
- 3#3: Qualtrics - Enterprise-grade experience management platform offering powerful survey tools and AI-driven insights.
- 4#4: Google Forms - Free, simple survey and quiz creator seamlessly integrated with Google Workspace.
- 5#5: Jotform - Versatile drag-and-drop form builder with thousands of templates and app integrations.
- 6#6: Microsoft Forms - Survey and polling tool embedded in Microsoft 365 for collaborative feedback collection.
- 7#7: Alchemer - Advanced survey platform with automation, custom scripting, and detailed reporting.
- 8#8: QuestionPro - Robust survey software for market research with multilingual support and analytics.
- 9#9: Formstack - Workflow-focused form builder that automates data collection and approvals.
- 10#10: Zoho Survey - Affordable survey tool integrated with Zoho's CRM and productivity suite.
Tools were ranked based on robust feature sets (including customization, integrations, and analytics), user experience (ease of use and intuitiveness), reliability, and overall value, ensuring relevance across small businesses, teams, and large enterprises.
Comparison Table
This comparison table examines top survey software tools, including SurveyMonkey, Typeform, Qualtrics, Google Forms, Jotform, and additional options, to highlight key features and differences. Readers will gain insights into usability, pricing, and ideal use cases, helping them select the right tool for surveys.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | SurveyMonkey Comprehensive platform for creating, distributing, and analyzing surveys with advanced analytics and integrations. | specialized | 9.4/10 | 9.6/10 | 9.3/10 | 8.7/10 |
| 2 | Typeform Engaging conversational survey builder that boosts response rates with interactive designs. | specialized | 9.2/10 | 9.1/10 | 9.4/10 | 8.7/10 |
| 3 | Qualtrics Enterprise-grade experience management platform offering powerful survey tools and AI-driven insights. | enterprise | 9.4/10 | 9.7/10 | 8.2/10 | 8.5/10 |
| 4 | Google Forms Free, simple survey and quiz creator seamlessly integrated with Google Workspace. | other | 8.7/10 | 7.8/10 | 9.8/10 | 10/10 |
| 5 | Jotform Versatile drag-and-drop form builder with thousands of templates and app integrations. | specialized | 8.7/10 | 9.2/10 | 8.8/10 | 8.4/10 |
| 6 | Microsoft Forms Survey and polling tool embedded in Microsoft 365 for collaborative feedback collection. | enterprise | 8.2/10 | 7.8/10 | 9.3/10 | 9.4/10 |
| 7 | Alchemer Advanced survey platform with automation, custom scripting, and detailed reporting. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 8 | QuestionPro Robust survey software for market research with multilingual support and analytics. | specialized | 8.5/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 9 | Formstack Workflow-focused form builder that automates data collection and approvals. | specialized | 8.1/10 | 8.7/10 | 7.9/10 | 7.5/10 |
| 10 | Zoho Survey Affordable survey tool integrated with Zoho's CRM and productivity suite. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 8.7/10 |
Comprehensive platform for creating, distributing, and analyzing surveys with advanced analytics and integrations.
Engaging conversational survey builder that boosts response rates with interactive designs.
Enterprise-grade experience management platform offering powerful survey tools and AI-driven insights.
Free, simple survey and quiz creator seamlessly integrated with Google Workspace.
Versatile drag-and-drop form builder with thousands of templates and app integrations.
Survey and polling tool embedded in Microsoft 365 for collaborative feedback collection.
Advanced survey platform with automation, custom scripting, and detailed reporting.
Robust survey software for market research with multilingual support and analytics.
Workflow-focused form builder that automates data collection and approvals.
Affordable survey tool integrated with Zoho's CRM and productivity suite.
SurveyMonkey
specializedComprehensive platform for creating, distributing, and analyzing surveys with advanced analytics and integrations.
AI-powered survey optimization and intelligent insights that automatically highlight key trends and benchmarks
SurveyMonkey is a premier online survey platform that allows users to design, distribute, and analyze surveys across various channels like email, web links, and social media. It provides a vast library of templates, diverse question types including logic branching, and robust analytics for actionable insights. Trusted by millions, it caters to businesses, educators, and researchers for feedback collection, market research, and employee engagement.
Pros
- Intuitive drag-and-drop survey builder accessible to beginners
- Advanced analytics with AI insights, cross-tabs, and custom dashboards
- Seamless integrations with 100+ apps like Salesforce, Slack, and Google Workspace
Cons
- Premium features locked behind higher-tier plans
- Free plan limits responses and lacks advanced logic
- Pricing scales quickly for teams needing enterprise features
Best For
Businesses, marketers, and researchers seeking scalable surveys with professional analytics and integrations.
Pricing
Free Basic plan; paid plans start at $25/user/month (annual) for Standard, $99/user/month for Advantage, with custom Enterprise options.
Typeform
specializedEngaging conversational survey builder that boosts response rates with interactive designs.
One-question-at-a-time conversational format that mimics natural dialogue for unmatched user engagement and completion rates.
Typeform is a versatile online form and survey builder renowned for its conversational, one-question-at-a-time interface that makes surveys feel like engaging chats. It enables users to create stunning, mobile-optimized forms, quizzes, polls, and signup sheets with logic jumps, custom branding, and multimedia elements. With robust integrations and analytics, it's designed to maximize response rates and user satisfaction across marketing, customer feedback, and lead generation.
Pros
- Conversational interface boosts completion rates significantly
- Intuitive drag-and-drop editor with extensive templates and customization
- Over 120 integrations including Google Sheets, HubSpot, and Zapier
Cons
- Pricing escalates quickly for high-volume or advanced needs
- Reporting and analytics are basic on lower tiers
- Limited offline capabilities and some restrictions on free plan responses
Best For
Marketers, event organizers, and customer experience teams seeking highly engaging surveys to improve response rates and gather richer data.
Pricing
Free plan (10 questions, 100 responses/month); paid plans start at $25/month (Basic, billed annually) up to $83/month (Business) with custom Enterprise options.
Qualtrics
enterpriseEnterprise-grade experience management platform offering powerful survey tools and AI-driven insights.
XM Ecosystem with AI-driven iQ suite for automated insights, predictive intelligence, and cross-platform experience orchestration beyond traditional surveys
Qualtrics is a leading enterprise-grade experience management (XM) platform specializing in advanced surveys for customer feedback, employee engagement, market research, and more. It enables users to design complex surveys with branching logic, multimedia, and AI-driven insights, while offering robust distribution channels and real-time analytics. The platform integrates seamlessly with CRM systems, BI tools, and other enterprise software to drive actionable decisions at scale.
Pros
- Exceptional survey customization with advanced logic, piping, and 100+ question types
- Powerful AI-powered analytics including Stats iQ for predictive modeling and text analysis
- Enterprise-grade security, scalability, and integrations with Salesforce, Tableau, and more
Cons
- Steep learning curve for non-experts due to its depth and complexity
- High cost makes it inaccessible for small businesses or simple use cases
- No transparent public pricing; requires sales contact
Best For
Enterprise organizations and research teams needing sophisticated, scalable survey tools with deep analytics for customer and employee experience management.
Pricing
Custom quote-based pricing starting at $15,000+ annually for basic enterprise plans; scales with users, features, and responses.
Google Forms
otherFree, simple survey and quiz creator seamlessly integrated with Google Workspace.
Unlimited forms and responses with real-time collaboration, all at no cost
Google Forms is a free, web-based tool from Google designed for creating surveys, quizzes, polls, and registration forms with ease. It supports a wide range of question types including multiple-choice, dropdowns, linear scales, and file uploads, while allowing for basic logic branching and theme customization. Responses are collected in real-time, automatically summarized with charts, and can be exported to Google Sheets for deeper analysis.
Pros
- Completely free with unlimited forms and responses
- Extremely intuitive drag-and-drop interface
- Seamless integration with Google Workspace tools like Sheets and Drive
Cons
- Limited advanced survey logic and question types compared to specialized tools
- Basic built-in analytics without robust reporting options
- Customization and branding options are relatively basic
Best For
Individuals, educators, and small teams needing simple, reliable surveys without any cost.
Pricing
Free for all users; enhanced collaboration and storage via Google Workspace plans starting at $6/user/month.
Jotform
specializedVersatile drag-and-drop form builder with thousands of templates and app integrations.
Jotform Tables: Instantly converts survey responses into editable, shareable spreadsheets with automation and collaboration features.
Jotform is a powerful online form builder that enables users to create professional surveys, quizzes, polls, and feedback forms with a drag-and-drop interface. It supports advanced features like conditional logic, payment integrations, and customizable themes, making it suitable for data collection across industries. With thousands of templates and robust reporting tools, Jotform streamlines survey deployment and analysis while offering mobile responsiveness and HIPAA compliance on higher plans.
Pros
- Vast library of over 10,000 customizable templates
- Advanced conditional logic and widgets for dynamic surveys
- Seamless integrations with 100+ apps like Google Workspace and Zapier
Cons
- Free plan limited to 5 forms and 100 monthly submissions
- Pricing escalates quickly for high-volume needs
- Steeper learning curve for complex automations
Best For
Small to medium-sized businesses and teams needing versatile, scalable survey tools with strong customization and integration options.
Pricing
Free Starter plan; paid plans from $34/month (Bronze, billed annually) up to $99+/month (Gold+), with unlimited forms/submissions on higher tiers.
Microsoft Forms
enterpriseSurvey and polling tool embedded in Microsoft 365 for collaborative feedback collection.
Native integration with Microsoft Teams, Power Automate, and Excel for effortless data flow and collaboration
Microsoft Forms is a user-friendly online tool for creating surveys, quizzes, polls, and registration forms with a variety of question types including multiple choice, text, rating scales, and file uploads. It supports branching logic, customizable themes, and multilingual forms, making it accessible for diverse audiences. Responses are collected in real-time with built-in analytics and easy export to Excel, Power BI, or integration with Microsoft Teams and Power Automate.
Pros
- Intuitive drag-and-drop interface for quick form creation
- Seamless integration with Microsoft 365 ecosystem including Teams and Excel
- Free tier available with generous limits for basic use
Cons
- Limited advanced question types and logic compared to specialized survey tools
- Customization options for design and branding are basic
- Reporting analytics lack depth for complex data analysis
Best For
Organizations and educators already in the Microsoft 365 ecosystem needing simple, reliable surveys and quizzes.
Pricing
Free for basic use with a Microsoft account; advanced features included in Microsoft 365 plans starting at $6/user/month.
Alchemer
specializedAdvanced survey platform with automation, custom scripting, and detailed reporting.
Alchemer Workflow for automating survey-triggered actions and multi-step research processes
Alchemer is a powerful enterprise-grade survey platform that enables users to create highly customizable surveys, forms, and quizzes with advanced logic, branching, and multimedia support. It excels in data collection across multiple channels like web, email, SMS, and APIs, while providing robust analytics, reporting dashboards, and integrations with CRM and marketing tools. Ideal for businesses seeking actionable insights from customer feedback, employee surveys, and market research.
Pros
- Advanced survey logic, piping, and randomization for dynamic experiences
- Comprehensive reporting with real-time dashboards and AI insights
- Extensive integrations with 100+ apps including Salesforce and Zapier
Cons
- Steeper learning curve for complex features compared to simpler tools
- Higher pricing may not suit very small teams or basic needs
- Interface can feel cluttered for new users
Best For
Mid-to-large enterprises and research teams needing sophisticated survey tools with deep analytics and workflow automation.
Pricing
Starts at $49/month (Essentials), $99/month (Professional), $249/month (Full Access), with custom Enterprise plans; annual billing discounts available.
QuestionPro
specializedRobust survey software for market research with multilingual support and analytics.
Built-in AI-powered survey analysis and predictive insights
QuestionPro is a comprehensive online survey platform designed for creating, distributing, and analyzing surveys for market research, customer feedback, and employee engagement. It offers over 100 question types, advanced branching logic, multilingual support in 90+ languages, and mobile-optimized surveys. The platform excels in data analysis with AI-driven insights, real-time dashboards, and integrations with CRM tools like Salesforce.
Pros
- Extensive library of question types and survey logic options
- Powerful analytics including AI insights and advanced stats
- Strong multilingual support and global distribution capabilities
Cons
- Higher pricing for advanced features may deter small teams
- Steeper learning curve for complex functionalities
- Interface feels somewhat dated compared to modern competitors
Best For
Enterprises and market research firms needing advanced analytics and multilingual surveys.
Pricing
Free basic plan; paid tiers from $99/mo (Essentials) to $179/mo (Team), Enterprise custom; annual billing discounts available.
Formstack
specializedWorkflow-focused form builder that automates data collection and approvals.
Workflows that automatically route survey responses to approvals, notifications, and actions across integrated apps
Formstack is a versatile no-code platform specializing in online forms, surveys, and workflows, enabling users to create professional-grade surveys with drag-and-drop builders. It supports advanced features like conditional logic, branching, scoring, piping, and multi-step surveys for dynamic data collection. Beyond basic polling, it excels at routing responses into automated workflows, approvals, and integrations with over 500 apps including Salesforce and Google Workspace.
Pros
- Extensive question types, logic, scoring, and piping for complex surveys
- Seamless integrations with 500+ apps and robust workflow automation
- Strong security features including HIPAA and GDPR compliance
Cons
- Higher pricing tiers make it less accessible for small teams or simple needs
- Interface feels somewhat dated compared to modern competitors
- Advanced features have a moderate learning curve for beginners
Best For
Mid-sized businesses and enterprises needing advanced surveys integrated with CRM workflows and compliance requirements.
Pricing
Plans start at $59/month (Essentials, billed annually) up to $249/month (Professional), with enterprise custom pricing; 14-day free trial available.
Zoho Survey
enterpriseAffordable survey tool integrated with Zoho's CRM and productivity suite.
Deep native integrations across the Zoho ecosystem for automated data flow into CRM, Desk, and Analytics
Zoho Survey is a versatile online survey platform designed for creating, distributing, and analyzing surveys to collect feedback, conduct market research, or gauge customer satisfaction. It offers a wide array of question types, customizable themes, branching logic, piping, and real-time reporting with visualizations. Integrated deeply with the Zoho ecosystem, it enables seamless data syncing with CRM, analytics, and other apps for streamlined workflows.
Pros
- Seamless integration with Zoho suite and third-party apps
- Generous free plan with unlimited surveys
- Advanced logic, multilingual support, and robust analytics
Cons
- Interface feels somewhat dated compared to modern competitors
- Limited response limits on free and basic plans
- Customer support can be slow for non-enterprise users
Best For
Small to medium businesses already using Zoho tools or those seeking cost-effective surveys with strong integrations.
Pricing
Free plan (500 responses/year); paid plans from $25/month (billed annually) for Basic up to $150+ for Enterprise with higher limits and features.
Conclusion
The landscape of surveys software offers a range of powerful tools, with SurveyMonkey emerging as the top choice, thanks to its comprehensive features for creating, distributing, and analyzing surveys, paired with advanced analytics and integrations. While not far behind, Typeform excels with its engaging conversational design that drives higher response rates, and Qualtrics stands out for its enterprise-grade capabilities and AI-driven insights, catering to distinct user needs. Regardless of focus—whether simplicity, engagement, or enterprise-level functionality—the reviewed tools provide robust solutions for collecting meaningful feedback.
Ready to streamline your survey process? Start with the top-ranked SurveyMonkey to harness its full suite of features, or explore Typeform or Qualtrics to find the perfect fit for your specific goals.
Tools Reviewed
All tools were independently evaluated for this comparison