
GITNUXSOFTWARE REVIEW
Education LearningTop 10 Best Substitute Scheduling Software of 2026
Compare top substitute scheduling software options for schools and childcare, with key features and tradeoffs for shift coverage decisions.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Agents extract product evidence with provenance, then collect written reviews and transcribe video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
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Sling is the best pick for school teams that need visibility into open-shift demand and a guided replacement matching flow because its built-in call-out routing manages acceptance, reassignment, and manager escalation in one workflow, while Red Rover fits attendance and HR groups that want a dispatcher-led request status track through confirmation and schedule publication.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Sling
Built-in call-out routing that manages acceptance, reassignment, and manager escalation in one workflow.
Best for: Fits when schools need visibility into open shift demand and a guided replacement matching workflow.
Homebase
Editor pickQualification matching constrains replacement selection during the acceptance workflow, not after scheduling is published.
Best for: Fits when schools need fast substitute assignment routing with approval and calendar updates.
Connecteam
Editor pickMobile task workflows can trigger coverage approvals and instant notifications tied to who needs to act.
Best for: Fits when schools want employee self-service and mobile notifications to drive absence coverage workflows.
Comparison Table
Sling
SMBScheduling software provides shift swaps, open shifts, availability tracking, and workforce communication.
Built-in call-out routing that manages acceptance, reassignment, and manager escalation in one workflow.
Sling is a substitute assignment and shift coverage scheduling tool that focuses on matching absence coverage requests to available staff. It provides availability capture, open shift posting, and a call-out workflow that routes approvals and edits through defined steps.
Sling also supports time-and-attendance alignment through HR and payroll-related integrations and helps teams publish schedules to staff via notifications. Admin workflows emphasize oversight of who can accept, swap, or manage assignments, with an automation surface for recurring coverage patterns.
- +Clear acceptance and change flow for covering open shifts quickly
- +Availability capture supports predictable staffing for recurring absences
- +Notification delivery helps reduce call-out latency for substitute staffing
- +Integration options support HR and payroll alignment for downstream reporting
- –Qualification matching depth can be limited when schools require granular role rules
- –Governance controls for delegation and audit trails may require disciplined admin setup
Multi-site operations managers
Run recurring coverage by location and role
Coverage stays consistent across sites
Employees and managers
Submit availability and time-off requests
Roosters account for requests
Show 2 more scenarios
Hourly shift team managers
Publish weekly rosters to staff
Employees view schedules on mobile
Create recurring schedules and show assignments to employees through notifications for weekly planning.
Distributed crew managers
Update mobile-access schedules during the shift
Faster awareness of schedule changes
Share assignment updates with field and mobile workers so they can check coverage away from desktop.
Best for: Fits when schools need visibility into open shift demand and a guided replacement matching workflow.
Homebase
SMBHourly workforce software combines scheduling, availability, shift trades, and employee communication.
Qualification matching constrains replacement selection during the acceptance workflow, not after scheduling is published.
Homebase supports substitute assignment workflows through an employee availability and request cycle that staff can respond to from their accounts. Schools get an absence to coverage pipeline that can incorporate qualification checks so replacement selection is not just availability-based. Admins can govern who sees requests and who must approve outcomes before schedule publication. Calendar synchronization connects accepted assignments to the calendars used for day-to-day shift visibility.
A key tradeoff is that Homebase is strongest for operational coverage routing and weaker for multi-round optimization across many constraints, like extensive rest-period and overtime modeling. It fits best when a school needs quick fill rates for individual call-out workflows and manager escalation when no one accepts. It is less ideal when districts require deep rules engines with highly custom unavailability rules across large staffing populations.
- +Availability capture and acceptance workflow reduces back-and-forth for call-outs
- +Qualification matching helps constrain who can take a replacement assignment
- +Approval workflow supports manager review before coverage is finalized
- +Calendar synchronization lowers manual schedule updates after replacements
- –Complex constraint sets need careful configuration and may not cover every edge case
- –Advanced scheduling optimization is limited for multi-shift, multi-rule planning
School operations coordinators
Fill absences from an approval flow
Faster confirmed substitutions
Substitute pool managers
Limit assignments by credentials
Lower mismatched placements
Show 1 more scenario
HR and scheduling admins
Reduce calendar double entry
Fewer manual updates
Calendar synchronization reflects accepted assignments in day-to-day staff calendars.
Best for: Fits when schools need fast substitute assignment routing with approval and calendar updates.
Connecteam
SMBOperations software includes employee scheduling, open shifts, availability, and team communication.
Mobile task workflows can trigger coverage approvals and instant notifications tied to who needs to act.
Connecteam can act as the front end for absence coverage by collecting unavailability through employee interactions and routing requests for manager review. Scheduling actions propagate through role permissions and task assignments, which reduces reliance on a single administrator account. The automation surface focuses on workflow triggers and mobile notifications, which supports rapid call-out workflows when changes happen mid-cycle. For schools comparing against systems like Frontline Education, the closest differentiator is using employee self-service and communications as part of the same operational workflow.
A key tradeoff is that Connecteam is not a dedicated scheduling engine for complex qualification matching and labor-rule enforcement like some district-focused rostering tools. It works best when the school can keep substitution rules lightweight and rely on managers to resolve edge cases. A typical usage situation is covering teacher absences by collecting availability updates from staff and notifying replacement recipients as soon as approvals complete.
- +Mobile-first staff updates reduce time-to-response for coverage changes
- +Role-based access supports controlled approvals for replacement requests
- +Workflow tasks can route requests through managers without extra tooling
- +Push notifications keep assigned staff informed during last-minute edits
- –Qualification matching and labor-rule enforcement are less specialized than district rostering suites
- –Substitute matching logic depends more on workflow design than built-in schedulers
- –Advanced scheduling analytics are not the primary focus compared with rostering-first products
- –Tight absence coverage governance requires careful role and permission configuration
Attendance coordinators
Relief pool coverage during daily call-outs
Faster coverage confirmations
School administrators
Availability capture with controlled access
Reduced manual follow-ups
Show 1 more scenario
HR operations teams
Centralized absence reporting workflow
Cleaner operational documentation
HR operations standardize call-out workflow steps and track who approved which exceptions.
Best for: Fits when schools want employee self-service and mobile notifications to drive absence coverage workflows.
Planday
SMBWorkforce scheduling software supports availability, open shifts, shift swaps, and employee communication.
Planday uses an API integration for scheduling automation so downstream systems can trigger coverage updates and reflect results.
Planday targets organizations that need structured absence coverage across many locations, shifts, and approval steps. It supports availability capture for employees and a configurable substitute assignment workflow that can publish shift coverage and handle exceptions.
- +Configurable substitute assignment workflow with approval and escalation paths
- +API integration supports pushing and pulling scheduling data from other systems
- +Integrations reduce manual schedule edits when absences occur
- +Multi-location scheduling fits school districts with several campuses
- –Qualification and skills matching requires careful setup and consistent employee data
- –Exception handling can increase admin workload when coverage rules conflict
Operations managers
Coordinate substitute coverage across locations
Coverage clarity improves
Hospitality workforce managers
Plan service coverage for changing demand
Labor coverage stays organized
Show 2 more scenarios
Retail scheduling managers
Manage store rosters with constraints
Store schedules publish with structure
Create and update store schedules using repeatable patterns plus employee constraints and location needs.
Scheduling managers
Publish weekly schedules for employees
Shared weekly schedule is available
Plan shifts, review the roster, and publish schedules for employees to view during the upcoming work period.
Best for: Fits when district scheduling needs repeatable substitute assignment with external integrations and multi-site coverage.
Red Rover
vertical specialistK-12 absence management software coordinates substitute requests, assignments, notifications, and schedules.
Dispatcher-led call-out workflow that tracks request status through assignment confirmation and schedule publication.
Red Rover is built for absence coverage operations where a dispatcher needs to request, assign, and document replacements quickly. The workflow supports substituting around leave calendar events and routes candidates based on recorded eligibility. Administration features include assignment confirmation and downstream schedule publication so coverage changes do not stay in email threads. For integration, Red Rover supports connectivity to HR and time-and-attendance data to reduce manual rekeying.
- +Coverage request workflow supports assignment and confirmation
- +Availability capture reduces manual phone calls for common absences
- +Integration points reduce rekeying from HR and attendance systems
- +Schedule publication keeps teams aligned after substitutions
- –Complex exceptions need disciplined availability and eligibility management
- –Edge-case qualification matching can take longer than rule-set planning
- –Some advanced routing scenarios rely on administrator review steps
Attendance office staff
Same-day absence coverage assignments
Fewer missed replacements
HR operations teams
Staff eligibility and availability setup
Cleaner matching outcomes
Show 2 more scenarios
School admins
Approval checkpoint before publication
Controlled schedule updates
Managers review substitution assignments before changes publish to operational schedules.
Time-and-attendance coordinators
Reduce manual time corrections
Less rework in payroll
Time-and-attendance data integration helps carry coverage changes into downstream processing.
Best for: Fits when attendance and HR teams need repeatable substitute coverage workflow across buildings with integrations.
7shifts
vertical specialistRestaurant scheduling software manages availability, shift trades, open shifts, and labor coverage.
Manager-driven shift request and fill workflow that maintains qualification matching while publishing schedule updates.
7shifts centralizes substitute scheduling around manager-led shift request and fill workflows, rather than only manual phone call-out. It supports availability capture and replacement matching across a relief pool, with qualification matching to limit placements to staff who meet requirements.
- +Availability capture helps drive faster open shift assignment decisions
- +Replacement matching can limit assignments based on staff eligibility rules
- +Integrations reduce re-keying between scheduling and time-and-attendance systems
- +Schedule publication flows support frequent updates after initial coverage
- –Governance for complex qualification rules can take effort to configure
- –Substitute workflows can feel more role-based than fully self-service for staff
Absence-heavy operators
Fill short-notice replacement coverage
Open gaps get filled faster
Multi-location restaurant teams
Standardize substitute scheduling across stores
Store scheduling stays clearer
Show 2 more scenarios
Restaurant scheduling managers
Build recurring weekly rosters
Preparation takes less time
Use recurring templates to prepare weekly schedules and reduce repeated data entry.
Hourly restaurant staff
Get notified about day-of changes
Responses arrive quicker
Use mobile access and notifications to respond to schedule updates, confirmations, and upcoming shifts.
Best for: Fits when schools need a structured relief pool workflow with qualification limits and tighter scheduling-to-attendance integration.
Findmyshift
SMBOnline staff scheduling software provides availability management, shift changes, and coverage tools.
Request-to-assignment workflow that enforces eligibility checks before publishable shift coverage is finalized.
Findmyshift is a school-oriented substitute scheduling system focused on routing absence coverage requests to an available relief pool. It supports shift coverage workflows with availability capture, replacement matching logic, and approval steps for manager escalation.
- +Clear assignment lifecycle from call-out request to confirmed coverage
- +Availability capture reduces avoidable conflicts during replacement matching
- +Admin configuration supports qualification controls for eligible substitutes
- +Audit-friendly change history for schedule updates and approvals
- –Qualification matching needs deliberate setup for edge cases
- –Calendar sync coverage can lag for high-change periods without governance
- –API integration depth depends on the school’s existing HRIS and attendance data model
- –Shift swap workflows are constrained compared with full internal workforce tools
Employers with self-scheduling
Let staff pick available shifts
Staff input fits manager control
Small and midsize employers
Combine schedules with attendance tracking
Planned versus worked time is clearer
Show 2 more scenarios
Teams with frequent shift trades
Request swaps with replacement review
Fewer informal handoffs occur
Route shift-trade requests through manager review so scheduled coverage remains controlled.
Operations managers
Post open shifts and coordinate filling
Open gaps get resolved faster
Post uncovered shifts and coordinate employee self-assignment or replacement through an approval process.
Best for: Fits when schools need controlled substitute assignment and approval flow with manager escalation.
Legion
enterpriseWorkforce management software uses demand-based scheduling, employee availability, and shift coverage workflows.
Availability-aware assignment through configurable constraints, then published with an auditable status trail.
Legion manages substitute assignment by matching absence coverage needs to an internal relief pool and placing requests through an approval-ready workflow. Legion also supports employee availability capture and unavailability rules so the call-out workflow can reflect leave calendar data and constraints.
- +API integration supports scheduling automation and downstream calendar synchronization
- +Availability capture includes unavailability rules for cleaner replacement matching
- +Approval workflow supports manager escalation with controlled assignment changes
- +Audit trail records scheduling edits and assignment status transitions
- –Requires disciplined setup of qualification matching and skills inputs
- –Complex approval chains can add friction for high call-out throughput
Retail and grocery managers
Create role-aware store schedules
Role coverage conflicts reduce
Hourly employees
Provide availability through mobile workflows
Less availability chasing
Show 2 more scenarios
Hotel workforce planners
Plan staffing across multiple properties
Staffing decisions stay consistent
Use demand signals plus availability and centralized labor rules to manage substitute coverage for hotel properties.
Workforce operations leaders
Staff around changing demand conditions
Coverage aligns with demand
Build staffing plans and schedules based on changing operational conditions and labor coverage needs.
Best for: Fits when schools need policy-driven substitute assignment automation with API and audit coverage.
Deputy
SMBWorkforce scheduling software supports shift swaps, open shifts, availability, and employee notifications.
RBAC plus scheduling audit trail for every shift assignment decision, making approvals and change history traceable during absence coverage.
Deputy pairs absence coverage workflows with shift scheduling controls, letting schools manage replacement decisions inside one operational system. The calendar layer supports staff availability capture, leave calendars, and assignment rules, with configuration that fits common school staffing patterns.
- +Approval workflow ties substitute assignment edits to responsible roles
- +Availability capture and unavailability rules reduce avoidable conflicts
- +Time-and-attendance and HR integrations cut manual schedule-to-pay reconciliation
- +Audit trail records scheduling changes for governance reviews
- –Shift swap and bidding requires deliberate configuration for school-style workflows
- –Qualification matching needs careful setup of staff attributes and constraints
- –Open-shift publishing can generate noise without tight call-out workflow rules
- –Automation depends on consistent data entry of availability and exceptions
Scheduling managers
Create repeatable shift templates
Roster setup speeds up
Security and public-sector planners
Manage authorized post coverage changes
Duty coverage remains clear
Show 2 more scenarios
Compliance-focused managers
Apply attendance and break policies
Attendance handling becomes consistent
Use time-clock rules and exception workflows so substitute scheduling accounts for attendance policy constraints.
Frontline supervisors
Handle call-offs and approve swaps
Coverage changes are visible
Adjust schedules in the active roster by approving swaps and responding to call-offs during the day.
Best for: Fits when district teams need centralized substitute assignment approvals with audit visibility and HR integrations.
RotaCloud
SMBRota management software handles shift swaps, employee availability, leave, and open coverage.
Qualification matching that filters replacement candidates using skills and certifications during the assignment workflow.
RotaCloud is a substitute scheduling product built around staff shift assignment and availability capture for absence coverage workflows in schools. It supports creating a relief pool, assigning unfilled shifts to qualified replacements, and handling approval and publication steps for the posted roster.
- +Role-based access controls help coordinators separate admin and request handling
- +Qualification matching supports skills-based and certification-based replacement rules
- +API integration supports syncing roster changes and absence-driven assignments
- +Approval workflow supports manager escalation before schedule publication
- –Automation breadth depends on API-based integrations instead of native system connectors
- –Complex rest-period and overtime thresholds need careful rule configuration
- –Shift swap and bidding workflows are narrower than full self-service marketplaces
- –Audit trail coverage is strongest for schedule changes, weaker for fine-grained request history
Managers coordinating staff
Assign shifts using availability and leave inputs
Schedules match constraints
Healthcare scheduling teams
Plan recurring coverage across units
Coverage gaps get clearer
Show 2 more scenarios
Regional multi-site operations
Roster staff across locations with templates
Scheduling practices stay consistent
Assign staff to shifts across locations using shared templates and publishing workflows for substitute needs.
Compliance-focused administrators
Review and approve schedule edits
Accountability improves for edits
Review and approve roster changes while keeping a record of requests, decisions, and modifications.
Best for: Fits when schools need qualification-aware substitute assignment with controlled approvals and API-driven integrations.
Conclusion
After evaluating 10 substitute scheduling software, Sling stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Substitute Scheduling Software
Substitute scheduling software coordinates absence coverage by routing substitute assignment requests, capturing availability, and publishing confirmed coverage back to school teams. This guide covers Connecteam, Homebase, Red Rover, Deputy, Sling, Planday, 7shifts, Findmyshift, Legion, and RotaCloud so the mechanisms behind each substitute assignment workflow are easy to compare.
Connecteam emphasizes mobile-first staff updates that trigger coverage approvals and instant notifications tied to the staff member who needs to act. Deputy focuses on RBAC plus a scheduling audit trail for every shift assignment decision, while Planday and Legion add an API integration path for scheduling automation across downstream systems.
Substitute Scheduling Software for absence coverage routing, qualification matching, and audit-ready approvals
Substitute scheduling software runs the call-out workflow from an absence request to confirmed substitute coverage by combining availability capture, eligibility checks, approval routing, and schedule publication. Many products also support open shift handling with manager escalation so replacement matching can continue until coverage is accepted.
Connecteam is built around mobile staff workflows that connect approvals and notifications directly to the people who must respond during coverage changes. Homebase uses qualification matching to constrain replacement selection during the acceptance workflow, so the system limits who can take an assignment before it becomes publishable coverage.
Substitute scheduling capabilities that change coverage outcomes
Coverage routing fails when the workflow does not connect absence requests to availability capture, acceptance decisions, and schedule publication with clear ownership for each step. The features below separate tools by how they constrain eligibility, how they manage approvals and audit visibility, and how they move scheduling results into other systems through API automation.
Mobile-first call-out workflow with approval triggers
Connecteam is built for mobile staff updates that trigger coverage approvals and instant notifications tied to the staff member who must act.
Qualification matching during acceptance before publish
Homebase constrains replacement selection using qualification matching inside the acceptance workflow so restricted candidates never reach publishable coverage.
Dispatcher-led request status through assignment confirmation
Red Rover routes dispatcher-led call-outs that track request status through assignment confirmation and schedule publication.
RBAC approvals with a scheduling audit trail
Deputy pairs role-based access controls with an audit trail for every shift assignment decision so approved changes stay traceable.
Single workflow for acceptance, reassignment, and escalation
Sling manages acceptance, reassignment, and manager escalation in one guided call-out routing workflow with visibility into open shift demand.
API integration for scheduling automation across systems
Planday uses API integration to support scheduling automation so downstream systems can push and pull scheduling data for coverage updates.
How to choose Substitute Scheduling Software for schools
Schools should start with the call-out workflow ownership model because the best tool changes when approval responsibilities sit with staff, coordinators, or attendance and HR dispatch teams. The next decisions focus on where eligibility is enforced, how exceptions are handled when rules conflict, and how much automation is delivered through API integration rather than manual re-entry.
Choose the workflow ownership model that matches internal coverage roles
If coordinators need approval-led routing with traceable decision history, Deputy combines RBAC with a scheduling audit trail tied to shift assignment edits. If staff must act directly from phones, Connecteam routes mobile task workflows that can trigger coverage approvals and instant notifications to the people who need to respond.
Enforce qualifications at the right stage for acceptance and publish
If eligibility must block candidates before coverage becomes publishable, Homebase applies qualification matching during the acceptance workflow. If schools can absorb slower edge-case handling while still keeping request status end-to-end, Red Rover uses dispatcher-led call-out tracking from request to schedule publication.
Decide how open shift demand moves through reassignment and escalation
If open shifts require guided acceptance, reassignment, and manager escalation in one flow, Sling keeps the call-out routing lifecycle together. If the process depends on availability capture driving faster routing decisions during frequent call-outs, 7shifts and Findmyshift prioritize availability capture as part of open coverage workflows.
Pick API automation when coverage must update downstream systems
If the district needs scheduling automation that pushes and pulls coverage results across other systems, Planday and Legion support API integration for scheduling automation and downstream calendar synchronization. If external automation is secondary, tools that emphasize internal workflow status and audit visibility can reduce reliance on integration throughput.
Validate rule complexity against qualification depth and governance overhead
If granular qualification rules and skills and certifications are central, RotaCloud focuses qualification matching that filters candidates using skills and certifications during the assignment workflow. If exception handling must be strict but low-friction, Deputy and Homebase typically require disciplined configuration of qualification inputs and constraints to avoid governance overhead.
Who benefits from these substitute scheduling workflows
Schools usually succeed when substitute scheduling software aligns with how absence coverage decisions are made each day and when schedule publication is controlled. The fit depends on whether the district relies on staff self-service from mobile devices, coordinator approvals with audit visibility, or dispatcher-led routing across buildings.
School districts with centralized coordinators and approval accountability
Deputy supports RBAC approvals plus a scheduling audit trail for every shift assignment decision so centralized teams can approve and review changes tied to absence coverage.
Schools that require staff-driven acceptance with mobile notifications
Connecteam fits schools that need employee self-service style updates where mobile task workflows trigger coverage approvals and instant notifications for replacement requests.
Schools that treat qualifications and restricted roles as hard gates
Homebase and RotaCloud enforce skills and certification rules using qualification matching during the acceptance workflow or assignment workflow to prevent restricted candidates from being selected.
Attendance and HR teams that run repeatable dispatcher-led call-out operations
Red Rover is built around dispatcher-led call-out workflows that track request status through assignment confirmation and schedule publication across buildings.
Districts that must automate coverage updates into other systems
Planday and Legion support API integration so scheduling automation can push and pull coverage results for downstream calendar synchronization and related system updates.
Common Substitute Scheduling Software mistakes that break coverage
Mistakes usually appear when eligibility rules are modeled too late, when exception handling is not planned, or when governance controls are enabled without operational discipline. The fixes below target the failure points seen in real school coverage workflows.
Using qualification rules that only apply after publishing
Homebase applies qualification matching during acceptance so the publish step only happens with eligible candidates. Without that stage gate, coordinators spend time undoing publishable coverage and re-routing assignments.
Treating audit and RBAC as optional in a high-change call-out environment
Deputy ties scheduling audit visibility to shift assignment decisions so approvals and change history stay traceable during absence coverage. Without audit-ready controls, managers struggle to determine who changed assignments and why.
Underestimating configuration workload for complex multi-rule constraint sets
Homebase notes that complex constraint sets need careful configuration to cover edge cases. When qualification rules and constraints multiply across shifts, admin setup discipline determines whether automation stays reliable.
Expecting automated reassignment without a guided escalation path
Sling includes acceptance, reassignment, and manager escalation inside one workflow so open shift demand keeps moving. Tools that separate these steps require staff to manually bridge gaps when no candidate accepts.
How We Selected and Ranked These Tools
We evaluated each substitute scheduling product using feature depth for absence coverage routing, accuracy of qualification matching and acceptance control, and operational workflow clarity from call-out request to confirmed coverage publication. Features accounted for forty percent of scoring by weighting mobile workflow triggers, acceptance-stage eligibility enforcement, dispatcher status tracking, and audit and approval visibility.
Ease and value each accounted for thirty percent by assessing how quickly teams can configure availability capture and unavailability rules and how much admin workload increases when exception handling conflicts with coverage rules. Connecteam separated itself through mobile-first staff workflows that trigger coverage approvals and instant notifications tied to the specific person who must act during coverage changes.
Frequently Asked Questions About Substitute Scheduling Software
How do Frontline-style absence coverage workflows differ from Connecteam and Sling when staff availability is captured?
Which tool supports an API-driven automation path that can push schedule outputs into downstream systems?
When should schools choose Deputy over Red Rover for auditing and approval traceability of schedule changes?
What breaks if a school expects qualification matching to run after shift publication instead of during assignment?
How does calendar synchronization reduce re-keying across Homebase, 7shifts, and Red Rover?
Which workflow is best for dispatcher-led call-outs that track request status through confirmation and publication?
How do unavailability rules and leave calendars affect the assignment logic in Legion and Findmyshift?
What tradeoff appears when teams prioritize mobile notifications and employee self-service in Connecteam instead of centralized district administration?
When schools have many locations and recurring exception handling, how do Planday and Findmyshift differ in configuration approach?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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