Top 10 Best Sms Survey Software of 2026

SimpleTexting is a leading SMS marketing platform with robust survey capabilities, allowing users to create custom SMS surveys and polls with multiple question types like multiple-choice, rating scales, and open-ended responses. It enables instant deployment to contact lists via text messages, capturing real-time feedback with high open and response rates typical of SMS. The platform provides detailed analytics, reporting, and integrations with CRMs like HubSpot and Zapier for actionable insights. Automation features like drip campaigns further enhance survey follow-ups and engagement.

EZ Texting is a user-friendly SMS marketing platform that enables businesses to create and deploy surveys, polls, and feedback requests directly via text messages. It supports customizable surveys with multiple-choice, rating scales, and open-ended questions, delivering high open rates typical of SMS (around 98%). The tool provides real-time response dashboards, automation for follow-ups, and compliance features like opt-in management, making it ideal for quick customer insights.

Textedly is an SMS marketing platform that excels in bulk messaging and includes robust tools for SMS surveys and polls, allowing businesses to gather customer feedback, conduct market research, and measure satisfaction with high open rates typical of text communications. Users can create simple polls, automated survey campaigns, and integrate responses with CRM systems for seamless follow-up. The platform supports drip campaigns and segmentation, making it suitable for ongoing customer engagement via SMS. While not a dedicated survey tool, its SMS focus delivers quick, high-engagement results compared to email or web surveys.

SlickText is a robust SMS marketing platform that enables businesses to send targeted text message campaigns, including surveys, promotions, and alerts to opted-in contacts. For SMS surveys, it allows creation of simple polls and questionnaires via SMS with real-time response collection and automated follow-ups. The platform offers segmentation, A/B testing, and detailed analytics to measure survey engagement and customer feedback effectively.

TextMagic is a robust SMS gateway platform that enables businesses to conduct SMS surveys by sending bulk messages with questions, polls, or feedback requests, capturing real-time responses via two-way messaging. Users can set up keyword-triggered surveys, track replies in a dashboard, and export data for analysis. It supports global delivery and API integrations, making it suitable for quick customer feedback and market research campaigns.

Trumpia is a comprehensive SMS marketing platform that enables businesses to conduct interactive SMS surveys, polls, and feedback campaigns with ease. It supports advanced features like branching logic, multimedia surveys via MMS, real-time reporting, and automation workflows for follow-ups. The platform ensures TCPA compliance and integrates with CRMs like Salesforce for seamless data collection and analysis.

Sakari is a user-friendly SMS platform specializing in bulk messaging, automation, and surveys, allowing businesses to send interactive text-based surveys for customer feedback, market research, and engagement. It features customizable survey templates, real-time response collection, and analytics dashboards to track metrics like response rates and sentiment. With strong integration capabilities via Zapier and APIs, it's designed for efficient SMS communication without needing technical expertise.

ClickSend is a multi-channel communication platform that excels in SMS delivery, enabling businesses to conduct simple SMS surveys and polls for rapid customer feedback collection. Users can send templated survey messages, receive replies via two-way SMS, and track responses through an intuitive dashboard with real-time analytics. While primarily a messaging service, its survey capabilities integrate seamlessly with email, voice, and other channels for broader outreach.

Twilio is a cloud communications platform that enables developers to build custom SMS survey solutions using its programmable Messaging API and webhooks for handling responses. It supports sending interactive surveys, capturing replies, implementing branching logic via code or Studio flows, and integrating with analytics tools. While highly flexible, it requires technical expertise rather than offering a no-code survey builder.

Infobip is a robust CPaaS platform that excels in SMS-based customer engagement, including surveys sent via text messages for quick feedback collection. It offers global reach across 190+ countries, real-time analytics, and integration with CRM systems for seamless data flow. While powerful for enterprise-scale deployments, its survey capabilities are part of a broader communications suite rather than a dedicated survey tool.