Top 10 Best Sms CRM Software of 2026

Klaviyo is a leading marketing automation platform renowned for its SMS and email capabilities tailored to e-commerce businesses. It leverages first-party customer data for hyper-personalized SMS campaigns, automations, and segmentation, enabling brands to engage customers with timely, relevant messages. Integrated seamlessly with platforms like Shopify and BigCommerce, it supports omnichannel strategies while ensuring compliance with regulations like TCPA.

GoHighLevel is a comprehensive all-in-one CRM and marketing platform tailored for agencies and businesses, with powerful SMS capabilities including two-way texting, MMS broadcasting, and automated workflows. It integrates SMS seamlessly with CRM pipelines, lead management, and multi-channel campaigns to nurture leads and close sales efficiently. Designed for scalability, it supports unlimited contacts and sub-accounts, making it ideal for high-volume SMS CRM operations.

ActiveCampaign is a powerful marketing automation and CRM platform that integrates SMS capabilities into its robust email and multichannel workflows, enabling targeted SMS campaigns, two-way messaging, and automated customer interactions. It excels at combining SMS with contact management, segmentation, and behavioral triggers for personalized outreach. While not exclusively SMS-focused, it provides a unified CRM experience for businesses scaling SMS alongside other channels.

Attentive is a powerful SMS and MMS CRM platform tailored for e-commerce brands, enabling personalized customer conversations to boost engagement, retention, and revenue. It leverages AI for hyper-personalization, real-time behavioral triggers, advanced segmentation, and automation workflows. The platform excels in integrating with tools like Shopify and Klaviyo, while ensuring high deliverability and TCPA compliance through robust opt-in management.

Omnisend is an omnichannel marketing automation platform tailored for e-commerce, specializing in email, SMS, and push notifications to drive customer engagement and sales. It provides robust SMS capabilities including personalized campaigns, automations, A/B testing, and segmentation based on purchase behavior and customer data. As an SMS CRM solution, it centralizes contact management, tracks interactions, and integrates seamlessly with e-commerce platforms like Shopify for targeted messaging.

SimpleTexting is a user-friendly SMS marketing platform that enables businesses to send bulk text messages, manage contact lists, and automate customer communications for marketing, sales, and support. It supports MMS, two-way messaging, keywords for opt-ins, scheduling, and integrations with CRMs like HubSpot and Salesforce. While not a full-fledged CRM, it excels in SMS-specific CRM functions like segmentation, personalization, and analytics to nurture leads and retain customers.

HubSpot is a comprehensive CRM platform with SMS capabilities integrated into its Conversations inbox, enabling teams to send personalized text messages, manage two-way SMS conversations, and automate workflows alongside email, chat, and other channels. It supports SMS marketing campaigns, lead nurturing, and customer support via mobile, with full tracking and analytics tied to CRM contacts. While not a standalone SMS tool, it excels in multichannel communication for businesses already using HubSpot's ecosystem.

Brevo (formerly Sendinblue) is an all-in-one CRM and marketing automation platform that integrates SMS capabilities for both transactional and marketing messages alongside email, WhatsApp, and chat. It enables user-friendly contact management, audience segmentation, and automated workflows triggered by SMS interactions to nurture leads and retain customers. The platform provides detailed analytics on SMS performance, making it suitable for businesses seeking multi-channel CRM solutions with SMS emphasis.

Textedly is a user-friendly SMS marketing platform designed for businesses to send bulk texts, MMS messages, and manage customer communications effectively. It offers contact list management, automation for drip campaigns, two-way messaging, and compliance tools like opt-in keywords to ensure TCPA adherence. While it provides basic CRM functionalities through segmentation and reporting, it excels more as an SMS tool that integrates with external CRMs via Zapier.

EZ Texting is a user-friendly SMS marketing and communication platform designed for businesses to send bulk texts, automate campaigns, and manage customer interactions via two-way messaging. It includes features like contact segmentation, MMS support, scheduling, keywords for opt-ins, and integrations with CRMs such as HubSpot and Salesforce. As an SMS CRM solution, it excels in lead nurturing, appointment reminders, and promotional campaigns, with robust reporting to track engagement metrics.