Quick Overview
- 1#1: Jobber - Comprehensive field service management software for small businesses, handling scheduling, invoicing, quoting, and customer communication.
- 2#2: Housecall Pro - All-in-one platform for home service businesses to manage bookings, dispatch technicians, process payments, and track performance.
- 3#3: Service Fusion - Cloud-based field service software that streamlines dispatching, work orders, inventory, and QuickBooks integration for small teams.
- 4#4: ServiceM8 - Mobile job management app for trades and field services, covering scheduling, job tracking, invoicing, and GPS location services.
- 5#5: Kickserv - Affordable field service CRM for small businesses, featuring scheduling, dispatching, customer portals, and automated invoicing.
- 6#6: FieldPulse - Mobile-first field service app that simplifies job scheduling, technician dispatching, payments, and real-time job updates.
- 7#7: Workiz - Field service management tool with online booking, GPS tracking, invoicing, and seamless QuickBooks integration for service pros.
- 8#8: Tradify - Job management software for trades businesses, offering quoting, scheduling, timesheets, and purchase order tracking.
- 9#9: Fergus - Cloud-based job management for plumbers, electricians, and builders, with scheduling, purchasing, and profitability reporting.
- 10#10: Field Complete - Field service software providing scheduling, dispatching, customer notifications, and invoicing tailored for small service companies.
Tools were ranked based on feature depth, ease of use, reliability, and value, ensuring they deliver practical, actionable solutions for small service teams managing day-to-day operations.
Comparison Table
This comparison table examines leading small business field service software tools, including Jobber, Housecall Pro, Service Fusion, ServiceM8, Kickserv, and additional options. It outlines key features, pricing models, and usability aspects to guide readers in selecting a solution that aligns with their scheduling, invoicing, and customer management needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Jobber Comprehensive field service management software for small businesses, handling scheduling, invoicing, quoting, and customer communication. | specialized | 9.6/10 | 9.5/10 | 9.7/10 | 9.2/10 |
| 2 | Housecall Pro All-in-one platform for home service businesses to manage bookings, dispatch technicians, process payments, and track performance. | specialized | 9.1/10 | 9.3/10 | 8.9/10 | 8.7/10 |
| 3 | Service Fusion Cloud-based field service software that streamlines dispatching, work orders, inventory, and QuickBooks integration for small teams. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 4 | ServiceM8 Mobile job management app for trades and field services, covering scheduling, job tracking, invoicing, and GPS location services. | specialized | 8.8/10 | 8.6/10 | 9.3/10 | 8.4/10 |
| 5 | Kickserv Affordable field service CRM for small businesses, featuring scheduling, dispatching, customer portals, and automated invoicing. | specialized | 8.1/10 | 7.9/10 | 8.6/10 | 8.4/10 |
| 6 | FieldPulse Mobile-first field service app that simplifies job scheduling, technician dispatching, payments, and real-time job updates. | specialized | 8.4/10 | 8.6/10 | 8.8/10 | 8.1/10 |
| 7 | Workiz Field service management tool with online booking, GPS tracking, invoicing, and seamless QuickBooks integration for service pros. | specialized | 8.3/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 8 | Tradify Job management software for trades businesses, offering quoting, scheduling, timesheets, and purchase order tracking. | specialized | 8.3/10 | 8.5/10 | 9.0/10 | 8.0/10 |
| 9 | Fergus Cloud-based job management for plumbers, electricians, and builders, with scheduling, purchasing, and profitability reporting. | specialized | 8.4/10 | 8.6/10 | 8.9/10 | 7.9/10 |
| 10 | Field Complete Field service software providing scheduling, dispatching, customer notifications, and invoicing tailored for small service companies. | specialized | 7.8/10 | 7.6/10 | 8.4/10 | 8.2/10 |
Comprehensive field service management software for small businesses, handling scheduling, invoicing, quoting, and customer communication.
All-in-one platform for home service businesses to manage bookings, dispatch technicians, process payments, and track performance.
Cloud-based field service software that streamlines dispatching, work orders, inventory, and QuickBooks integration for small teams.
Mobile job management app for trades and field services, covering scheduling, job tracking, invoicing, and GPS location services.
Affordable field service CRM for small businesses, featuring scheduling, dispatching, customer portals, and automated invoicing.
Mobile-first field service app that simplifies job scheduling, technician dispatching, payments, and real-time job updates.
Field service management tool with online booking, GPS tracking, invoicing, and seamless QuickBooks integration for service pros.
Job management software for trades businesses, offering quoting, scheduling, timesheets, and purchase order tracking.
Cloud-based job management for plumbers, electricians, and builders, with scheduling, purchasing, and profitability reporting.
Field service software providing scheduling, dispatching, customer notifications, and invoicing tailored for small service companies.
Jobber
specializedComprehensive field service management software for small businesses, handling scheduling, invoicing, quoting, and customer communication.
Client Hub for self-service quote approval, scheduling, and payments
Jobber is an all-in-one field service management software tailored for small businesses in home services like landscaping, HVAC, plumbing, and cleaning. It provides tools for client quoting, job scheduling, dispatching, invoicing, and payments, with seamless integrations like QuickBooks and GPS tracking. The platform's mobile app empowers field teams to access real-time job details, capture signatures, and process payments on-site, while the Client Hub enables self-service for customers.
Pros
- Intuitive scheduling and dispatching with drag-and-drop calendar
- Seamless quoting-to-invoicing workflow with automated payments
- Robust mobile app and Client Hub for enhanced team and customer experience
Cons
- Pricing scales quickly for larger teams
- Advanced reporting and customizations limited to higher tiers
- Some integrations require premium plans
Best For
Small to mid-sized field service businesses seeking an easy-to-use, comprehensive platform to manage operations and client interactions.
Pricing
Starts at $49/month (billed annually) for Core plan (up to 2 users), $169/month for Connect (up to 7 users), $349/month for Grow (up to 30 users), with custom pricing for larger teams.
Housecall Pro
specializedAll-in-one platform for home service businesses to manage bookings, dispatch technicians, process payments, and track performance.
Automated review requests and marketing campaigns that drive repeat business and online visibility
Housecall Pro is an all-in-one field service management software designed specifically for small to medium-sized home service businesses like plumbers, electricians, HVAC technicians, and cleaners. It streamlines operations with features for online booking, intelligent scheduling, real-time dispatching, invoicing, and payment processing. The platform includes a powerful mobile app for technicians, GPS tracking, customer CRM, and automated marketing tools to help businesses grow efficiently.
Pros
- Comprehensive all-in-one platform covering scheduling, dispatching, invoicing, and marketing
- Intuitive mobile app with GPS tracking for field techs
- Seamless QuickBooks integration and strong reporting tools
Cons
- Higher-tier plans needed for advanced features like unlimited users
- Pricing scales quickly for growing teams
- Occasional reports of mobile app performance issues
Best For
Small to mid-sized home service businesses needing an intuitive, mobile-first solution for end-to-end operations.
Pricing
Starts at $69/mo (Starter, 1 admin), $129/mo (Basic, up to 7 users), $229/mo (Max, unlimited users); annual billing offers discounts, 14-day free trial.
Service Fusion
specializedCloud-based field service software that streamlines dispatching, work orders, inventory, and QuickBooks integration for small teams.
Customer self-scheduling portal that enables clients to book services online in real-time, reducing phone calls and improving booking efficiency
Service Fusion is an all-in-one field service management software designed for small to medium-sized businesses in trades like HVAC, plumbing, electrical, and pest control. It offers intelligent scheduling, real-time dispatching, a robust mobile app for technicians, CRM tools, invoicing, and inventory management to streamline daily operations. The platform emphasizes automation and integrations, including QuickBooks, to help service companies improve efficiency and customer satisfaction.
Pros
- Comprehensive feature set including GPS tracking, automated dispatching, and customer portal
- Seamless QuickBooks integration for effortless accounting
- Strong mobile app with offline capabilities for technicians
Cons
- Pricing can add up quickly for teams with many technicians
- Steep initial learning curve for some advanced features
- Limited third-party integrations beyond core accounting tools
Best For
Small to mid-sized field service businesses in the trades needing an integrated platform for scheduling, dispatching, and customer management without complex setup.
Pricing
Starts at $195/month for up to 3 users (billed annually), plus $65/additional user/month; custom Enterprise plans available.
ServiceM8
specializedMobile job management app for trades and field services, covering scheduling, job tracking, invoicing, and GPS location services.
Drag-and-drop scheduling board with real-time visibility and auto-assignment for efficient dispatching
ServiceM8 is a cloud-based field service management platform tailored for small to medium trade businesses like plumbers, electricians, and HVAC technicians. It offers tools for job scheduling, dispatching, real-time tracking, invoicing, and customer management via an intuitive web dashboard and mobile app. The software enables end-to-end job workflows, from quoting to payment collection, with strong emphasis on mobility and efficiency for field teams.
Pros
- Highly intuitive mobile app for technicians to manage jobs independently
- Seamless integrations with Xero, QuickBooks, and payment gateways
- Real-time GPS tracking and job status updates for better dispatching
Cons
- Basic reporting and analytics compared to enterprise competitors
- Pricing scales per user, which can get expensive for growing teams
- Limited advanced CRM features and customization options
Best For
Small trade-based field service businesses needing simple, mobile-first scheduling and invoicing without complex setup.
Pricing
Starts at AU$39/user/month (Essentials, billed annually) up to AU$149/user/month (Pro); includes a free trial.
Kickserv
specializedAffordable field service CRM for small businesses, featuring scheduling, dispatching, customer portals, and automated invoicing.
Drag-and-drop scheduling calendar with automated dispatching and route optimization
Kickserv is a cloud-based field service management software designed specifically for small businesses in industries like HVAC, plumbing, electrical, and cleaning services. It provides essential tools for job scheduling, dispatching, invoicing, customer management, and technician tracking via a mobile app. The platform emphasizes simplicity, enabling real-time updates, GPS location tracking, and QuickBooks integration to streamline operations without overwhelming complexity.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Strong mobile app with GPS tracking and offline access
- Seamless QuickBooks integration for invoicing
Cons
- Reporting and analytics lack depth compared to enterprise tools
- Limited third-party integrations beyond core accounting
- Scalability challenges for businesses growing beyond 20 technicians
Best For
Small field service businesses with 1-15 technicians seeking an affordable, straightforward solution for daily scheduling and basic management.
Pricing
Starts at $59 per user/month (billed annually) for the Starter plan; higher tiers like Pro ($99/user/month) and Kickserv ($169/user/month) add features and support more users.
FieldPulse
specializedMobile-first field service app that simplifies job scheduling, technician dispatching, payments, and real-time job updates.
Real-time GPS tracking and dynamic dispatching directly from the mobile app
FieldPulse is a cloud-based field service management software designed for small businesses in industries like HVAC, plumbing, electrical, and landscaping. It streamlines operations with features for job scheduling, dispatching, mobile invoicing, customer management, and QuickBooks integration. The platform emphasizes a user-friendly mobile app that allows field technicians to access job details, update statuses, capture signatures, and process payments on the go.
Pros
- Intuitive mobile app for technicians with real-time updates
- Seamless QuickBooks integration for easy accounting
- Affordable pricing suitable for small teams
Cons
- Limited advanced reporting and analytics compared to enterprise tools
- Fewer third-party integrations than competitors
- Scalability challenges for businesses growing beyond 20 users
Best For
Small field service businesses with 1-15 technicians seeking an easy-to-use, mobile-first solution for daily operations.
Pricing
Starts at $0 for Solo (1 user, limited features), $65/user/month for Basic, $95/user/month for Pro, with Enterprise custom pricing; annual discounts available.
Workiz
specializedField service management tool with online booking, GPS tracking, invoicing, and seamless QuickBooks integration for service pros.
Built-in payment processing with on-site card swiping and digital receipts via the mobile app
Workiz is an all-in-one field service management software tailored for small to medium-sized trades businesses like HVAC, plumbing, locksmiths, and cleaning services. It provides tools for job scheduling, dispatching, invoicing, payments, CRM, and marketing automation, all accessible via a user-friendly web dashboard and mobile app. The platform emphasizes streamlining operations from customer booking to on-site job completion and follow-up.
Pros
- Robust scheduling and GPS-enabled dispatching for efficient technician management
- Integrated invoicing, payments, and QuickBooks sync for seamless financial workflows
- Feature-rich mobile app supporting on-site job updates, signatures, and photo capture
Cons
- Pricing scales quickly with users and advanced features, potentially costly for solo operators
- Reporting and analytics are solid but less customizable than some competitors
- Occasional mobile app glitches reported by users during peak usage
Best For
Small to mid-sized field service businesses in trades needing an integrated platform for scheduling, billing, and customer management without complex setup.
Pricing
Rise plan starts at $65/user/month (billed annually), Pro at $165/user/month, Enterprise custom; 14-day free trial available.
Tradify
specializedJob management software for trades businesses, offering quoting, scheduling, timesheets, and purchase order tracking.
One-click quote-to-job-to-invoice conversion with real-time field updates
Tradify is a cloud-based job management platform designed specifically for trade businesses like plumbers, electricians, and builders in the small business field service sector. It handles end-to-end workflows including quoting, scheduling, time tracking, invoicing, and payments through an intuitive web and mobile app. The software emphasizes mobility for field technicians, real-time updates, and integrations with accounting tools like Xero and QuickBooks to streamline operations.
Pros
- Highly intuitive mobile app for field workers
- Seamless quoting-to-invoicing workflow
- Strong integrations with Xero and QuickBooks
Cons
- Per-user pricing can become expensive for larger teams
- Reporting and analytics are somewhat basic
- Limited advanced customization options
Best For
Small to medium trade businesses seeking a straightforward, mobile-first solution for job management without enterprise-level complexity.
Pricing
Starts at $39/user/month (Essentials plan) billed annually, with Pro at $69/user/month and higher tiers; free trial available.
Fergus
specializedCloud-based job management for plumbers, electricians, and builders, with scheduling, purchasing, and profitability reporting.
Integrated purchasing module that links supplier orders, stock levels, and costs directly to individual jobs for precise profitability tracking
Fergus is a cloud-based job management software tailored for small trade businesses like plumbers, electricians, and HVAC technicians. It centralizes quoting, scheduling, job tracking, invoicing, and inventory management to streamline field service operations. The platform features a robust mobile app for technicians to access jobs, log time, capture photos, and update statuses on the go, with strong integrations for accounting tools like Xero.
Pros
- Intuitive interface designed specifically for trades with drag-and-drop scheduling
- Powerful mobile app for real-time field updates and job photos
- Seamless Xero integration for automated invoicing and accounting
Cons
- Pricing scales quickly for larger teams or advanced features
- Limited advanced reporting and analytics compared to enterprise tools
- Primarily optimized for Australian/New Zealand markets with regional focus
Best For
Small trade businesses in Australia or New Zealand needing simple, trade-focused job management without complex enterprise features.
Pricing
Starts at AU$49/user/month (Lite), AU$79 (Standard), AU$109 (Pro); 14-day free trial, billed annually.
Field Complete
specializedField service software providing scheduling, dispatching, customer notifications, and invoicing tailored for small service companies.
Real-time drag-and-drop dispatch board that optimizes technician routes and job assignments visually
Field Complete is a cloud-based field service management software tailored for small businesses in HVAC, plumbing, electrical, and similar trades. It provides tools for job scheduling, technician dispatching, mobile invoicing, and customer communication, with real-time GPS tracking and a user-friendly mobile app. The platform emphasizes simplicity and QuickBooks integration to help streamline daily operations without overwhelming complexity.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for technicians with offline capabilities
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced reporting and analytics
- Fewer third-party integrations than competitors
- Customization options are somewhat basic
Best For
Small field service businesses with 1-15 technicians seeking an affordable, straightforward tool for scheduling and basic invoicing.
Pricing
Starts at $65 per user per month (billed annually) for the Pro plan, with higher tiers up to $125/user/month; free trial available.
Conclusion
The reviewed field service tools offer practical solutions for small businesses, with Jobber emerging as the top choice, excelling in its comprehensive management of scheduling, invoicing, and customer communication. While Housecall Pro and Service Fusion stand out as strong alternatives—Housecall Pro for seamless home service operations and Service Fusion for robust cloud integration and team coordination—Jobber’s all-encompassing features make it the most versatile option. Ultimately, each tool meets distinct needs, but Jobber leads as the ultimate selection for many.
Take the first step toward efficient operations: explore Jobber now to simplify your workflows, boost customer satisfaction, and grow your small business effectively.
Tools Reviewed
All tools were independently evaluated for this comparison