Quick Overview
- 1#1: Shopmonkey - Cloud-based auto repair shop management software that handles work orders, scheduling, invoicing, and customer communication.
- 2#2: Tekmetric - All-in-one platform for automotive shops featuring digital vehicle inspections, work order management, and real-time reporting.
- 3#3: Shop-Ware - Workflow management system designed for collision repair shops to streamline work orders and approvals.
- 4#4: AutoLeap - Digital operations platform for auto repair businesses automating work orders, marketing, and payments.
- 5#5: ServiceTitan - Enterprise-grade software for service companies managing complex work orders, dispatching, and flat-rate pricing.
- 6#6: Jobber - Field service management tool that simplifies work order creation, scheduling, and client invoicing for shops.
- 7#7: Housecall Pro - Comprehensive field service app for handling work orders, payments, and team scheduling in service shops.
- 8#8: FieldEdge - Shop management software tailored for HVAC and plumbing with work order tracking and inventory control.
- 9#9: GaragePlug - Garage management system for auto repair shops managing work orders, inventory, and customer relationships.
- 10#10: ProShop ERP - ERP solution for job shops providing advanced work order management, quoting, and production tracking.
These tools were ranked based on strength of features, user experience, reliability, and overall value, ensuring they deliver tangible benefits across different service environments
Comparison Table
This comparison table examines popular shop work order software tools—such as Shopmonkey, Tekmetric, Shop-Ware, AutoLeap, ServiceTitan, and others—to help streamline repair shop workflows. Readers will discover key features, usability, and practical capabilities of each platform, enabling them to identify the best fit for their specific operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Shopmonkey Cloud-based auto repair shop management software that handles work orders, scheduling, invoicing, and customer communication. | specialized | 9.4/10 | 9.6/10 | 9.2/10 | 8.8/10 |
| 2 | Tekmetric All-in-one platform for automotive shops featuring digital vehicle inspections, work order management, and real-time reporting. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 8.5/10 |
| 3 | Shop-Ware Workflow management system designed for collision repair shops to streamline work orders and approvals. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 4 | AutoLeap Digital operations platform for auto repair businesses automating work orders, marketing, and payments. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | ServiceTitan Enterprise-grade software for service companies managing complex work orders, dispatching, and flat-rate pricing. | enterprise | 8.2/10 | 8.9/10 | 7.4/10 | 7.1/10 |
| 6 | Jobber Field service management tool that simplifies work order creation, scheduling, and client invoicing for shops. | specialized | 7.6/10 | 7.4/10 | 8.5/10 | 7.0/10 |
| 7 | Housecall Pro Comprehensive field service app for handling work orders, payments, and team scheduling in service shops. | specialized | 7.6/10 | 7.8/10 | 8.2/10 | 7.1/10 |
| 8 | FieldEdge Shop management software tailored for HVAC and plumbing with work order tracking and inventory control. | specialized | 8.1/10 | 8.4/10 | 7.7/10 | 7.6/10 |
| 9 | GaragePlug Garage management system for auto repair shops managing work orders, inventory, and customer relationships. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
| 10 | ProShop ERP ERP solution for job shops providing advanced work order management, quoting, and production tracking. | enterprise | 7.8/10 | 8.5/10 | 6.9/10 | 7.4/10 |
Cloud-based auto repair shop management software that handles work orders, scheduling, invoicing, and customer communication.
All-in-one platform for automotive shops featuring digital vehicle inspections, work order management, and real-time reporting.
Workflow management system designed for collision repair shops to streamline work orders and approvals.
Digital operations platform for auto repair businesses automating work orders, marketing, and payments.
Enterprise-grade software for service companies managing complex work orders, dispatching, and flat-rate pricing.
Field service management tool that simplifies work order creation, scheduling, and client invoicing for shops.
Comprehensive field service app for handling work orders, payments, and team scheduling in service shops.
Shop management software tailored for HVAC and plumbing with work order tracking and inventory control.
Garage management system for auto repair shops managing work orders, inventory, and customer relationships.
ERP solution for job shops providing advanced work order management, quoting, and production tracking.
Shopmonkey
specializedCloud-based auto repair shop management software that handles work orders, scheduling, invoicing, and customer communication.
Digital vehicle inspections with photo/video capture, annotations, and one-click customer approval links.
Shopmonkey is a cloud-based shop management platform tailored for auto repair businesses, enabling seamless creation and management of work orders, digital vehicle inspections, scheduling, invoicing, and parts inventory. It integrates customer communication tools like texting and online approvals to boost efficiency and transparency. The mobile-first design allows technicians and owners to access real-time data from anywhere, reducing paperwork and errors in shop operations.
Pros
- Comprehensive all-in-one toolkit for work orders, inspections, and payments
- Intuitive mobile app for on-the-go shop management
- Robust reporting and analytics for business insights
Cons
- Pricing can be steep for very small shops
- Steep initial learning curve for non-tech-savvy users
- Some integrations with third-party tools are limited
Best For
Growing auto repair shops needing an integrated, modern platform to streamline workflows and improve customer satisfaction.
Pricing
Starts at $199/month per location for the Basic plan (1-5 users), $299/month for Pro, and custom enterprise pricing; annual billing offers discounts.
Tekmetric
specializedAll-in-one platform for automotive shops featuring digital vehicle inspections, work order management, and real-time reporting.
Interactive Digital Vehicle Inspections with customer-facing portals for approving repairs via photos and videos
Tekmetric is a cloud-based shop management software tailored for auto repair shops, focusing on streamlining work orders, digital vehicle inspections, scheduling, and invoicing. It enables technicians to create detailed repair orders with photos and videos, automates parts ordering from multiple vendors, and provides real-time dashboards for shop performance. The platform supports multi-location management and integrates with accounting tools like QuickBooks for seamless operations.
Pros
- Highly visual digital inspections with photos/videos boost upsell approvals
- Comprehensive reporting and analytics for profitability insights
- Seamless multi-shop support and mobile accessibility
Cons
- Pricing can be steep for small single-bay shops
- Initial setup and training require time investment
- Some advanced customizations need vendor support
Best For
Growing auto repair shops with multiple bays or locations seeking an all-in-one platform for work order management and customer engagement.
Pricing
Starts at $299/month for a single location (up to 5 technicians), plus $99 per additional technician; custom enterprise pricing available.
Shop-Ware
specializedWorkflow management system designed for collision repair shops to streamline work orders and approvals.
Digital Vehicle Inspection with real-time customer portal approvals and two-way texting
Shop-Ware is a cloud-based shop management platform designed specifically for automotive repair shops, focusing on streamlining work orders, digital vehicle inspections, and customer approvals. It enables technicians to create detailed multi-media inspections that customers can review and approve remotely via a customer portal, reducing phone tag and improving approval rates. Additional features include inventory management, parts ordering integrations, invoicing, and performance reporting to optimize shop operations.
Pros
- Powerful digital inspection tools with photos/videos for customer approvals
- Seamless integrations with major parts suppliers and payment processors
- Mobile app for technicians to manage work orders on the go
Cons
- Higher pricing may strain small single-bay shops
- Initial setup and training require time investment
- Reporting customization is somewhat limited compared to enterprise alternatives
Best For
Mid-sized automotive repair shops seeking to digitize inspections and customer workflows for faster turnaround times.
Pricing
Starts at $199/month for Essential plan (1-5 users), up to $499+/month for Enterprise; billed annually with add-ons for extra users/features.
AutoLeap
specializedDigital operations platform for auto repair businesses automating work orders, marketing, and payments.
Patented Digital Vehicle Inspection tool that captures detailed photos/videos via mobile app to visually communicate repairs and boost average repair order value.
AutoLeap is an all-in-one cloud-based shop management platform tailored for auto repair businesses, enabling efficient creation and management of work orders, digital vehicle inspections, scheduling, invoicing, and parts inventory. It facilitates technician productivity through a mobile app for real-time updates and customer approvals via photo/video inspections. The software also includes marketing tools, payments processing, and QuickBooks integration to streamline operations end-to-end.
Pros
- Powerful digital vehicle inspections with photos/videos for higher approval rates
- Multi-shop management and real-time reporting
- Mobile app for technicians to update work orders on the go
Cons
- Pricing can be steep for single-location small shops
- Steeper learning curve for non-tech-savvy users
- Limited customization options for advanced workflows
Best For
Multi-location auto repair shops aiming to digitize inspections, work orders, and customer interactions.
Pricing
Starts at $199/month for a single location (billed annually), scales to $500+ for multiple sites/users; custom quotes available.
ServiceTitan
enterpriseEnterprise-grade software for service companies managing complex work orders, dispatching, and flat-rate pricing.
True Profitability Engine that calculates real-time job margins including labor, parts, and overhead for precise shop costing.
ServiceTitan is an all-in-one field service management platform designed for home service businesses like HVAC, plumbing, and electrical contractors, offering robust tools for creating, tracking, and completing work orders both in the field and shop environments. It streamlines shop workflows with features like digital job boards, inventory management, parts ordering, and technician scheduling. The software integrates CRM, dispatching, invoicing, and reporting to provide end-to-end visibility into service operations.
Pros
- Comprehensive integration of work orders with scheduling, inventory, and accounting
- Powerful mobile app for techs to update shop and field jobs in real-time
- Advanced reporting and profitability analytics for shop performance
Cons
- Steep learning curve due to extensive feature set
- High cost makes it less accessible for small shops
- Primarily optimized for field service over pure shop-only workflows
Best For
Mid-to-large service businesses with both field technicians and shop operations seeking a scalable, integrated platform.
Pricing
Custom quote-based pricing, typically $200–$400 per technician/month with minimums and add-ons for advanced features.
Jobber
specializedField service management tool that simplifies work order creation, scheduling, and client invoicing for shops.
Client Hub for customer self-service portal to view work order status, approve quotes, and pay invoices
Jobber is a cloud-based field service management platform that supports work order creation, scheduling, and tracking, making it adaptable for shop environments handling service jobs. It enables shops to assign tasks to technicians, log time and materials, attach photos/notes, and convert work orders into invoices seamlessly. While not exclusively designed for in-shop workflows, it offers mobile access and reporting to streamline operations for service-oriented shops.
Pros
- User-friendly interface with mobile app for real-time work order updates
- Integrated quoting, invoicing, and payment processing
- Robust scheduling and team dispatch tools
Cons
- Limited depth in shop-specific features like multi-stage workflows or advanced parts inventory
- Primarily optimized for field services rather than pure shop floor management
- Higher pricing tiers required for full functionality
Best For
Small to mid-sized repair shops or service businesses needing straightforward work order management combined with client billing and scheduling.
Pricing
Starts at $49/month (Lite, 1 user) up to $349+/month (Grow, unlimited users); custom enterprise plans available.
Housecall Pro
specializedComprehensive field service app for handling work orders, payments, and team scheduling in service shops.
Real-time job status updates with GPS tracking and photo documentation directly in work orders
Housecall Pro is a comprehensive field service management platform that supports shop work order creation, scheduling, technician dispatching, and invoicing for service-based businesses. It enables shops to generate digital work orders, track job progress with time logging and photo attachments, manage customer details, and process payments seamlessly. While optimized for mobile field services, its work order tools can be adapted for in-shop repair workflows like auto or appliance services.
Pros
- User-friendly mobile app for real-time work order updates and signatures
- Seamless integration with QuickBooks for invoicing and accounting
- Automated scheduling and customer notifications streamline shop operations
Cons
- Primarily field-service focused, with shallower inventory and parts management for pure shops
- Pricing scales quickly with users and add-ons, less ideal for solo shops
- Steeper learning curve for advanced customization
Best For
Small to mid-sized repair shops handling mixed in-shop and field service work orders.
Pricing
Starts at $49/month (Basic, limited users); Essentials $129/month; Max $229/month; Enterprise custom (billed annually).
FieldEdge
specializedShop management software tailored for HVAC and plumbing with work order tracking and inventory control.
Real-time dispatching board with drag-and-drop scheduling for efficient shop-to-field coordination
FieldEdge is a field service management platform designed primarily for HVAC, plumbing, and electrical contractors, offering robust tools for creating, scheduling, and tracking work orders. It supports shop operations through features like inventory management, job costing, parts tracking, and technician dispatching, making it suitable for service shops with field and in-house workflows. The software integrates seamlessly with QuickBooks for accounting and provides mobile access for real-time updates.
Pros
- Strong mobile app for technicians with offline capabilities
- Excellent QuickBooks integration for streamlined invoicing
- Comprehensive inventory and parts management for shop use
Cons
- Steep learning curve for new users
- Pricing can be high for smaller shops
- Less focused on pure in-shop workflows compared to field service
Best For
HVAC, plumbing, or electrical service shops needing integrated field and shop work order management with strong dispatching.
Pricing
Quote-based pricing, typically starting at $165 per user per month with annual contracts.
GaragePlug
specializedGarage management system for auto repair shops managing work orders, inventory, and customer relationships.
Automated parts ordering directly from work orders with real-time inventory syncing
GaragePlug is a cloud-based garage management software tailored for automotive repair shops, focusing on streamlining shop workflows with digital work orders, technician scheduling, and inventory control. It enables real-time tracking of repairs, customer communications via portals, and automated invoicing to enhance operational efficiency. The platform also includes reporting tools and a mobile app for field access, making it suitable for multi-location workshops.
Pros
- Comprehensive work order management with digital approvals
- Integrated inventory and supplier ordering
- Mobile app for technicians and customers
Cons
- Pricing can be steep for very small shops
- Some advanced customizations require higher tiers
- Occasional reports of slower customer support
Best For
Medium-sized auto repair shops needing an all-in-one platform for work orders, inventory, and customer management.
Pricing
Starts at $99/month for basic plan (up to 5 users), with Pro at $199/month and custom Enterprise pricing.
ProShop ERP
enterpriseERP solution for job shops providing advanced work order management, quoting, and production tracking.
Integrated paperless shop floor execution with rugged tablet support for real-time work order dispatching and traveler tracking
ProShop ERP is a comprehensive, cloud-based enterprise resource planning software designed specifically for job shops, machine shops, and contract manufacturers. It excels in managing shop work orders through features like real-time scheduling, paperless shop floor execution, inventory tracking, and quality control. The platform integrates quoting, production planning, time tracking, and accounting into a single system, enabling efficient workflow from order entry to invoicing.
Pros
- All-in-one ERP covering quoting, work orders, scheduling, and accounting
- Paperless shop floor with mobile/rugged device support for real-time tracking
- Highly customizable for shop-specific workflows and strong reporting tools
Cons
- Steep learning curve due to extensive features and customization options
- Pricing is quote-based and can be expensive for very small shops
- Limited native integrations with non-manufacturing tools
Best For
Mid-sized job shops and contract manufacturers needing an integrated ERP for complex work order management and shop floor control.
Pricing
Custom quote-based pricing, typically starting at $300-$600/month for small shops, scaling with modules, users, and shop size; includes implementation support.
Conclusion
Comparing a diverse range of shop work order tools, the top three emerge as standouts: Shopmonkey leads with its cloud-based all-in-one approach integrating work orders, scheduling, invoicing, and customer communication, while Tekmetric follows with powerful real-time reporting and digital inspections, and Shop-Ware excels in streamlining collision repair workflows. Each offers unique strengths, ensuring a strong option for nearly every shop's needs.
Don’t miss the chance to elevate your operations—try Shopmonkey, the top-ranked solution, and discover how its comprehensive features can simplify your workflows and boost efficiency.
Tools Reviewed
All tools were independently evaluated for this comparison