Quick Overview
- 1#1: Mews - Cloud-native property management system tailored for hotels and serviced apartments with advanced automation, integrations, and revenue tools.
- 2#2: Cloudbeds - All-in-one hospitality platform for managing bookings, payments, and operations in serviced apartments and hotels.
- 3#3: RoomRaccoon - Integrated hotel management software with PMS, channel manager, and booking engine ideal for serviced apartments.
- 4#4: StayNTouch - Mobile-first cloud PMS for streamlined guest management, housekeeping, and revenue optimization in serviced properties.
- 5#5: Guesty - Comprehensive property management platform for short-term rentals and serviced apartments with automation and multi-channel support.
- 6#6: Hostaway - Vacation rental and serviced apartment software with dynamic pricing, messaging, and unified inbox features.
- 7#7: Hotelogix - Cloud-based hotel PMS supporting serviced apartments with front desk, housekeeping, and online distribution tools.
- 8#8: Lodgify - Vacation rental management software with website builder and channel manager for serviced apartment operators.
- 9#9: Little Hotelier - Simple all-in-one software for small hotels and serviced apartments handling bookings, payments, and guest communication.
- 10#10: Smoobu - Rental management tool for serviced apartments featuring automated messaging, cleaning schedules, and financial reporting.
Tools were ranked based on features, ease of use, reliability, and value, ensuring a focus on practicality and performance for serviced apartment management needs.
Comparison Table
This comparison table breaks down leading serviced apartment management tools, such as Mews, Cloudbeds, RoomRaccoon, StayNTouch, and Guesty, to simplify platform evaluation. Readers will find key features, integration strengths, and practical use cases, helping them identify the right fit for their operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Mews Cloud-native property management system tailored for hotels and serviced apartments with advanced automation, integrations, and revenue tools. | enterprise | 9.7/10 | 9.8/10 | 9.5/10 | 9.2/10 |
| 2 | Cloudbeds All-in-one hospitality platform for managing bookings, payments, and operations in serviced apartments and hotels. | enterprise | 9.1/10 | 9.4/10 | 8.9/10 | 8.6/10 |
| 3 | RoomRaccoon Integrated hotel management software with PMS, channel manager, and booking engine ideal for serviced apartments. | enterprise | 8.4/10 | 8.6/10 | 9.2/10 | 8.0/10 |
| 4 | StayNTouch Mobile-first cloud PMS for streamlined guest management, housekeeping, and revenue optimization in serviced properties. | enterprise | 8.4/10 | 8.7/10 | 9.2/10 | 7.8/10 |
| 5 | Guesty Comprehensive property management platform for short-term rentals and serviced apartments with automation and multi-channel support. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 6 | Hostaway Vacation rental and serviced apartment software with dynamic pricing, messaging, and unified inbox features. | specialized | 8.6/10 | 9.2/10 | 8.0/10 | 8.1/10 |
| 7 | Hotelogix Cloud-based hotel PMS supporting serviced apartments with front desk, housekeeping, and online distribution tools. | enterprise | 8.1/10 | 8.4/10 | 7.8/10 | 8.0/10 |
| 8 | Lodgify Vacation rental management software with website builder and channel manager for serviced apartment operators. | specialized | 7.6/10 | 7.4/10 | 8.5/10 | 7.0/10 |
| 9 | Little Hotelier Simple all-in-one software for small hotels and serviced apartments handling bookings, payments, and guest communication. | enterprise | 7.9/10 | 7.5/10 | 9.2/10 | 8.3/10 |
| 10 | Smoobu Rental management tool for serviced apartments featuring automated messaging, cleaning schedules, and financial reporting. | specialized | 7.8/10 | 7.5/10 | 8.5/10 | 8.2/10 |
Cloud-native property management system tailored for hotels and serviced apartments with advanced automation, integrations, and revenue tools.
All-in-one hospitality platform for managing bookings, payments, and operations in serviced apartments and hotels.
Integrated hotel management software with PMS, channel manager, and booking engine ideal for serviced apartments.
Mobile-first cloud PMS for streamlined guest management, housekeeping, and revenue optimization in serviced properties.
Comprehensive property management platform for short-term rentals and serviced apartments with automation and multi-channel support.
Vacation rental and serviced apartment software with dynamic pricing, messaging, and unified inbox features.
Cloud-based hotel PMS supporting serviced apartments with front desk, housekeeping, and online distribution tools.
Vacation rental management software with website builder and channel manager for serviced apartment operators.
Simple all-in-one software for small hotels and serviced apartments handling bookings, payments, and guest communication.
Rental management tool for serviced apartments featuring automated messaging, cleaning schedules, and financial reporting.
Mews
enterpriseCloud-native property management system tailored for hotels and serviced apartments with advanced automation, integrations, and revenue tools.
Open API platform with 1,000+ pre-built integrations for unparalleled customization and ecosystem connectivity
Mews is a cloud-based property management system (PMS) tailored for hotels, serviced apartments, and vacation rentals, offering end-to-end automation for reservations, guest check-ins, billing, and housekeeping. It excels in managing long-term stays common in serviced apartments with flexible rate plans, dynamic pricing, and recurring billing. The platform integrates seamlessly with OTAs, payment gateways, and smart locks, enabling operators to optimize revenue and operations efficiently.
Pros
- Comprehensive automation for payments, housekeeping, and revenue management
- Extensive integrations with over 1,000 partners including OTAs and keyless entry systems
- Modern, mobile-first interface with guest self-service portal
Cons
- Pricing can be steep for very small properties (under 20 units)
- Advanced customizations may require developer support
- Initial setup and data migration can take time for complex portfolios
Best For
Mid-to-large serviced apartment operators needing scalable automation, multi-property management, and revenue optimization tools.
Pricing
Starts at ~€15-25 per room/month (billed annually), scales with property size and add-ons; custom enterprise pricing available.
Cloudbeds
enterpriseAll-in-one hospitality platform for managing bookings, payments, and operations in serviced apartments and hotels.
Cloudbeds Channel Manager with real-time inventory sync across 300+ OTAs and GDS
Cloudbeds is a comprehensive cloud-based property management system (PMS) tailored for hospitality businesses, including serviced apartments, hotels, and vacation rentals. It centralizes reservations, revenue management, channel distribution across 300+ OTAs, housekeeping tasks, and guest communications in one intuitive platform. For serviced apartment operators, it excels in handling short- to medium-term stays with features like dynamic pricing, invoicing, and multi-property management.
Pros
- Powerful channel manager with real-time syncing to prevent overbookings
- Advanced revenue management and reporting analytics
- Extensive marketplace of 300+ integrations for payments, housekeeping, and more
Cons
- Pricing scales quickly for smaller properties with per-room and transaction fees
- Advanced features locked behind higher tiers
- Customer support can have variable response times
Best For
Mid-sized serviced apartment operators managing multiple online channels and seeking scalable operations.
Pricing
Custom quote-based pricing starting around $3-10 per occupied room/month plus setup fees and 1% transaction fees; tiers from Core to Enterprise.
RoomRaccoon
enterpriseIntegrated hotel management software with PMS, channel manager, and booking engine ideal for serviced apartments.
RoomRaccoon Compass AI revenue assistant that automatically optimizes rates based on market demand and competitor data
RoomRaccoon is a cloud-based all-in-one property management system (PMS) designed primarily for small to medium-sized hotels, aparthotels, and serviced apartments, offering seamless integration of booking engine, channel manager, and revenue tools. It automates daily operations like reservations, housekeeping, and pricing optimization to boost direct bookings and occupancy. While strong for short-term stays, it adapts well to serviced apartment management but lacks deep specialization in long-term leasing or tenant portals.
Pros
- Intuitive interface with quick setup and mobile accessibility
- Robust channel manager syncing with 200+ OTAs in real-time
- AI-powered revenue management for dynamic pricing and upsells
Cons
- Limited support for long-term apartment leases or maintenance tracking
- Reporting dashboard lacks advanced customization for multi-unit properties
- Pricing scales quickly with room count, less ideal for larger portfolios
Best For
Small serviced apartment operators (5-50 units) focused on short-term rentals and direct bookings via OTAs.
Pricing
Starts at €109/month for up to 10 rooms, scaling to €399+/month for 50+ rooms; includes all core features with no long-term contracts.
StayNTouch
enterpriseMobile-first cloud PMS for streamlined guest management, housekeeping, and revenue optimization in serviced properties.
Digital keyless entry and fully mobile guest app for contactless check-in/out
StayNTouch is a cloud-based property management system (PMS) primarily designed for hotels and resorts, offering comprehensive tools for reservations, front desk operations, housekeeping, and revenue management that can be adapted for serviced apartments. It emphasizes a mobile-first approach with features like guest self-service check-in/out, digital keys, and real-time messaging to enhance operational efficiency. The platform supports multi-property management, OTA integrations, and analytics, making it suitable for extended-stay properties with some customization.
Pros
- Mobile-first interface with intuitive apps for staff and guests
- Strong integrations with OTAs, payment processors, and third-party tools
- Advanced guest engagement features like messaging and upsells
Cons
- Pricing can be premium and less competitive for small operators
- Primarily hotel-focused, requiring workarounds for long-term lease management
- Advanced revenue tools may overwhelm simpler apartment needs
Best For
Mid-sized serviced apartment operators prioritizing mobile technology and guest self-service over specialized long-stay billing.
Pricing
Custom quote-based pricing, typically $100-250 per key/room per month depending on property size and features.
Guesty
enterpriseComprehensive property management platform for short-term rentals and serviced apartments with automation and multi-channel support.
Dynamic pricing engine that uses AI to optimize rates in real-time based on market demand, occupancy, and competitor data
Guesty is a comprehensive property management software (PMS) tailored for short-term rentals and hospitality businesses, including serviced apartment operators, automating everything from bookings and guest communications to payments and maintenance tasks. It integrates seamlessly with major channels like AI rbnb, Booking.com, and Vrbo, enabling multi-property management with dynamic pricing and unified inboxes. While optimized for short-term stays, it supports serviced apartment needs like longer reservations and corporate bookings through robust reporting and automation tools.
Pros
- Extensive channel manager integrations for seamless distribution across OTAs
- Advanced automation for messaging, pricing, and operations to save time
- Strong analytics and reporting for performance insights across portfolios
Cons
- Pricing can escalate quickly for larger portfolios, less ideal for solo operators
- Steeper learning curve for non-tech-savvy users despite intuitive dashboard
- Less specialized for long-term serviced apartment leases compared to STR focus
Best For
Mid-sized serviced apartment managers handling multiple properties with a mix of short-term and corporate stays who need scalable automation.
Pricing
Free for up to 3 listings; paid plans start at $49/month (Lite) up to custom Enterprise pricing based on property count and features.
Hostaway
specializedVacation rental and serviced apartment software with dynamic pricing, messaging, and unified inbox features.
Operations Automation Hub with AI-driven dynamic pricing and 100+ native integrations
Hostaway is an all-in-one property management system (PMS) tailored for vacation rentals and serviced apartments, enabling seamless management of bookings, guest communications, and operations across multiple channels. It offers dynamic pricing, automated messaging, housekeeping scheduling, and unified inbox for efficient handling of short-term stays. With strong integrations to OTAs like AI rbnb, Vrbo, and Booking.com, it centralizes revenue management and reporting for property managers.
Pros
- Powerful channel manager with real-time sync across 200+ platforms
- Advanced automation for messaging, pricing, and task management
- Comprehensive analytics and revenue tools for optimized occupancy
Cons
- Steep learning curve for non-tech-savvy users
- Pricing can become expensive as property portfolio grows
- Less optimized for pure long-term residential leasing compared to short-term
Best For
Mid-sized serviced apartment operators managing 10+ properties with a focus on multi-channel short-term rentals.
Pricing
Custom plans starting at $49/month for small portfolios (up to 5 listings), scaling to $200+/month based on property count and features; enterprise options available.
Hotelogix
enterpriseCloud-based hotel PMS supporting serviced apartments with front desk, housekeeping, and online distribution tools.
Global channel manager with parity control across 200+ OTAs, optimizing occupancy and rates automatically
Hotelogix is a cloud-based property management system (PMS) primarily designed for hotels and adaptable for serviced apartments, handling reservations, front desk operations, housekeeping, and revenue management. It integrates with over 200 OTAs via its channel manager, offers a booking engine, and provides mobile apps for staff and guests. The platform supports multi-property management and detailed reporting, making it suitable for operators managing short- to medium-term stays.
Pros
- Robust channel manager integrating with 200+ OTAs for seamless distribution
- Scalable multi-property support ideal for growing apartment portfolios
- Comprehensive mobile apps for housekeeping and front desk operations
Cons
- Interface can feel hotel-centric, requiring workarounds for apartment-specific workflows like long-term leases
- Learning curve for advanced features and custom reporting
- Customer support response times vary, especially for smaller operators
Best For
Mid-sized serviced apartment operators seeking an affordable, OTA-integrated PMS with multi-property capabilities.
Pricing
Starts at $94/month for basic single-property plan (billed annually), with higher tiers up to $300+/month for advanced features; quote-based for enterprises.
Lodgify
specializedVacation rental management software with website builder and channel manager for serviced apartment operators.
Drag-and-drop website builder with embedded booking engine for commission-free direct reservations
Lodgify is a comprehensive vacation rental management platform designed for property owners and managers handling short-term stays, offering a property management system (PMS), channel manager, and website builder. It enables syncing calendars across OTAs like AI rbnb and Booking.com, automated guest communications, and secure payment processing. While effective for transient serviced apartments, it lacks depth in long-term contract management and advanced housekeeping tools typical for full serviced apartment operations.
Pros
- User-friendly interface with quick setup
- Strong channel manager for multi-listing sync
- Integrated website builder for direct bookings
Cons
- Limited features for extended stays and housekeeping schedules
- Additional transaction fees add to costs
- Reporting and analytics not as robust for larger portfolios
Best For
Small to medium serviced apartment managers focusing on short-term, vacation-style rentals with OTA integrations.
Pricing
Starter plan at $29/month (billed annually), up to Professional at $79/month, plus 1% + payment processing fees per booking.
Little Hotelier
enterpriseSimple all-in-one software for small hotels and serviced apartments handling bookings, payments, and guest communication.
The centralized Power Dashboard that provides a single-view overview of bookings, housekeeping, and revenue without needing multiple logins
Little Hotelier is a cloud-based property management system (PMS) designed primarily for small hotels, B&Bs, and guesthouses, offering streamlined tools for reservations, payments processing, housekeeping management, and channel distribution. It integrates a booking engine for direct website reservations and syncs with major OTAs via its channel manager to optimize occupancy. For serviced apartment management, it handles short-term stays effectively but lacks depth in long-term leasing, tenant portals, or apartment-specific maintenance tracking.
Pros
- Highly intuitive interface suitable for non-technical users
- Seamless integration with OTAs and a built-in booking engine
- Cost-effective for small properties with essential automation
Cons
- Limited features for long-term apartment stays or resident management
- Scalability challenges for larger apartment complexes
- Basic reporting and customization options compared to enterprise PMS
Best For
Owners of small serviced apartments or apartment hotels focused on short-term rentals who want a simple, all-in-one solution without complex setup.
Pricing
Plans start from $129 USD/month for properties under 10 rooms, scaling up based on room count and features, with a free trial available.
Smoobu
specializedRental management tool for serviced apartments featuring automated messaging, cleaning schedules, and financial reporting.
Unified messaging inbox that consolidates guest communications from all channels into one automated, multilingual system
Smoobu is a cloud-based vacation rental management software that serves as a channel manager, automating bookings across platforms like AI rbnb and Booking.com while handling guest communications, payments, and cleaning schedules. It provides tools for dynamic pricing, reporting, and a unified inbox to streamline operations for short-term rental properties, including serviced apartments. While effective for smaller portfolios, it focuses more on vacation rentals than full-service apartment management with extensive housekeeping or corporate billing features.
Pros
- Excellent multi-channel synchronization to prevent overbookings
- User-friendly interface with mobile app support
- Affordable pricing with strong automation for messaging and invoicing
Cons
- Limited advanced features for long-term serviced apartment stays or corporate clients
- Reporting and analytics lack depth for larger portfolios
- Customer support can be slow outside business hours
Best For
Small to medium-sized operators managing short-term serviced apartments or vacation rentals across multiple booking platforms.
Pricing
Starts at €29/month (Starter, up to 2 properties), €49/month (Pro, up to 5), €79/month (Pro+, unlimited), with enterprise custom pricing.
Conclusion
Mews leads as the top choice, boasting cloud-native tools and advanced automation tailored for serviced apartments. Cloudbeds and RoomRaccoon follow, offering robust alternatives—Cloudbeds with its all-in-one approach and RoomRaccoon with integrated features. Each tool in the ranking delivers unique value, ensuring operators find the right fit for their specific needs.
Begin optimizing your serviced apartment management by exploring Mews, the top-ranked solution, or consider Cloudbeds and RoomRaccoon to discover options that align with your unique operations.
Tools Reviewed
All tools were independently evaluated for this comparison