Quick Overview
- 1#1: Cloudbeds - Comprehensive cloud-based property management system for booking, operations, and revenue optimization in hotels and serviced apartments.
- 2#2: Mews - Next-generation PMS offering seamless booking, guest management, and automation for modern serviced apartments and hotels.
- 3#3: RoomRaccoon - All-in-one hotel management software with integrated booking engine and channel manager for small to mid-sized serviced accommodations.
- 4#4: Guesty - Property management platform automating bookings, guest communication, and operations for short-term rentals and serviced apartments.
- 5#5: Hostaway - Unified vacation rental software providing direct bookings, channel management, and dynamic pricing for serviced apartments.
- 6#6: Little Hotelier - User-friendly PMS designed for small hotels and serviced apartments with built-in booking and distribution tools.
- 7#7: Lodgify - Vacation rental software with website builder, booking engine, and channel manager for serviced apartment owners.
- 8#8: Smoobu - Affordable all-in-one rental management tool for handling bookings, payments, and guest inquiries in serviced apartments.
- 9#9: OwnerRez - Powerful booking and property management software with automation for vacation rentals and serviced apartments.
- 10#10: ResNexus - Reservation system for hotels, B&Bs, and serviced apartments featuring online booking and group management.
We ranked these tools based on robust feature sets (including booking management, automation, and revenue tools), user-friendliness, technical reliability, and overall value, ensuring they meet the diverse needs of serviced apartment operations.
Comparison Table
Explore the landscape of serviced apartment booking software with this comparison table, featuring tools like Cloudbeds, Mews, RoomRaccoon, Guesty, Hostaway, and more. Readers will uncover critical details such as key features, usability, integration strengths, and pricing to identify the ideal solution for their unique operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Cloudbeds Comprehensive cloud-based property management system for booking, operations, and revenue optimization in hotels and serviced apartments. | enterprise | 9.6/10 | 9.8/10 | 9.4/10 | 9.3/10 |
| 2 | Mews Next-generation PMS offering seamless booking, guest management, and automation for modern serviced apartments and hotels. | enterprise | 9.2/10 | 9.5/10 | 9.1/10 | 8.7/10 |
| 3 | RoomRaccoon All-in-one hotel management software with integrated booking engine and channel manager for small to mid-sized serviced accommodations. | enterprise | 8.7/10 | 9.0/10 | 9.2/10 | 8.4/10 |
| 4 | Guesty Property management platform automating bookings, guest communication, and operations for short-term rentals and serviced apartments. | enterprise | 8.6/10 | 9.2/10 | 8.1/10 | 8.0/10 |
| 5 | Hostaway Unified vacation rental software providing direct bookings, channel management, and dynamic pricing for serviced apartments. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.5/10 |
| 6 | Little Hotelier User-friendly PMS designed for small hotels and serviced apartments with built-in booking and distribution tools. | enterprise | 7.8/10 | 7.5/10 | 9.2/10 | 8.1/10 |
| 7 | Lodgify Vacation rental software with website builder, booking engine, and channel manager for serviced apartment owners. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 8 | Smoobu Affordable all-in-one rental management tool for handling bookings, payments, and guest inquiries in serviced apartments. | specialized | 8.4/10 | 8.2/10 | 9.1/10 | 8.8/10 |
| 9 | OwnerRez Powerful booking and property management software with automation for vacation rentals and serviced apartments. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 8.5/10 |
| 10 | ResNexus Reservation system for hotels, B&Bs, and serviced apartments featuring online booking and group management. | enterprise | 7.2/10 | 7.5/10 | 6.8/10 | 7.9/10 |
Comprehensive cloud-based property management system for booking, operations, and revenue optimization in hotels and serviced apartments.
Next-generation PMS offering seamless booking, guest management, and automation for modern serviced apartments and hotels.
All-in-one hotel management software with integrated booking engine and channel manager for small to mid-sized serviced accommodations.
Property management platform automating bookings, guest communication, and operations for short-term rentals and serviced apartments.
Unified vacation rental software providing direct bookings, channel management, and dynamic pricing for serviced apartments.
User-friendly PMS designed for small hotels and serviced apartments with built-in booking and distribution tools.
Vacation rental software with website builder, booking engine, and channel manager for serviced apartment owners.
Affordable all-in-one rental management tool for handling bookings, payments, and guest inquiries in serviced apartments.
Powerful booking and property management software with automation for vacation rentals and serviced apartments.
Reservation system for hotels, B&Bs, and serviced apartments featuring online booking and group management.
Cloudbeds
enterpriseComprehensive cloud-based property management system for booking, operations, and revenue optimization in hotels and serviced apartments.
The Cloudbeds Marketplace with 300+ native integrations for effortless connectivity to payment gateways, keyless entry, and housekeeping apps without custom coding.
Cloudbeds is a comprehensive cloud-based property management system (PMS) tailored for hospitality businesses, including serviced apartments, offering seamless booking management, channel distribution, and revenue optimization. It centralizes reservations, guest communications, housekeeping, and payments while integrating with major OTAs like Booking.com and AI rbnb for real-time inventory sync. For serviced apartment operators, it excels in handling flexible stay lengths, dynamic pricing, and multi-property management from a single dashboard.
Pros
- Robust channel manager syncing 300+ OTAs and GDS for maximum occupancy
- AI-driven revenue management and dynamic pricing tools boosting RevPAR
- Unified dashboard with mobile app for on-the-go operations and guest messaging
Cons
- Pricing scales quickly for larger portfolios, potentially costly for startups
- Steep initial learning curve despite intuitive interface
- Some advanced reporting requires add-ons or integrations
Best For
Mid-to-large serviced apartment operators managing multiple properties and high-volume direct/OTA bookings who need an all-in-one scalable PMS.
Pricing
Usage-based starting at $2.99 per booked room night or $100+/month flat for small properties; enterprise custom pricing with revenue management add-ons.
Mews
enterpriseNext-generation PMS offering seamless booking, guest management, and automation for modern serviced apartments and hotels.
Autonomous Guest Journey with contactless check-in, mobile keys, and self-service upsells via the guest app
Mews is a cloud-based property management system (PMS) tailored for hotels, serviced apartments, and short-term rentals, offering end-to-end operations management. It excels in serviced apartment booking with features like flexible reservation handling for long stays, automated billing, housekeeping scheduling, and a direct booking engine. The platform integrates seamlessly with OTAs, payment gateways, and smart locks, enabling efficient multi-unit management and revenue optimization.
Pros
- Comprehensive integrations with 1,000+ partners including OTAs and payment processors
- Intuitive mobile-first interface with real-time dashboards
- Advanced revenue management tools for dynamic pricing and upselling
Cons
- Pricing is quote-based and can escalate for larger properties
- Advanced features require higher-tier plans or add-ons
- Customer support response times vary for non-enterprise users
Best For
Mid-sized serviced apartment operators seeking scalable automation, direct bookings, and contactless guest experiences.
Pricing
Custom quote-based pricing starting around €4-€6 per room/month for Essentials plan, scaling to Enterprise with add-ons like revenue management.
RoomRaccoon
enterpriseAll-in-one hotel management software with integrated booking engine and channel manager for small to mid-sized serviced accommodations.
Revenue Intelligence with AI-powered automated pricing adjustments based on real-time market data
RoomRaccoon is a cloud-based all-in-one property management system (PMS) tailored for independent hotels, serviced apartments, and vacation rentals, offering seamless integration of booking engine, channel manager, and revenue management tools. It streamlines daily operations like reservations, dynamic pricing, housekeeping, and guest communications from a single intuitive dashboard. Ideal for serviced apartment operators, it boosts direct bookings and optimizes occupancy without commissions on its booking engine.
Pros
- Comprehensive all-in-one platform reducing need for multiple tools
- Powerful channel manager syncing with 200+ OTAs
- AI-driven revenue management for dynamic pricing and yield optimization
Cons
- Pricing scales quickly for larger properties
- Limited advanced analytics compared to enterprise PMS
- Occasional delays in customer support response
Best For
Independent serviced apartment owners and small operators seeking an user-friendly, automated solution to manage bookings, revenue, and operations efficiently.
Pricing
Starts at €109/month for up to 10 rooms, with tiers scaling by room count (e.g., €269 for 11-25 rooms); includes most features without add-ons.
Guesty
enterpriseProperty management platform automating bookings, guest communication, and operations for short-term rentals and serviced apartments.
Unified Inbox that consolidates all guest messages from multiple channels into one dashboard for efficient communication.
Guesty is a robust property management system (PMS) tailored for short-term rentals and serviced apartments, enabling seamless management of bookings, guest communications, and operations across multiple online travel agencies (OTAs) like AI rbnb, Booking.com, and Vrbo. It provides tools for automated messaging, dynamic pricing, payment processing, housekeeping schedules, and detailed reporting to streamline multi-property portfolios. While versatile for serviced apartments, it excels in high-turnover, short-stay scenarios with strong channel synchronization.
Pros
- Extensive multi-channel manager with real-time syncing
- Unified inbox and automation for guest communications
- Advanced analytics and dynamic pricing tools
Cons
- Steeper learning curve for non-tech-savvy users
- Pricing scales quickly for larger portfolios
- Limited native support for very long-term serviced apartment leases
Best For
Multi-property managers handling serviced apartments with frequent short-term bookings across major OTAs who need scalable automation.
Pricing
Starts at $49/month for small portfolios (up to 3 reservations/month), with Pro plans from $99/month and custom Enterprise pricing based on units and reservations.
Hostaway
specializedUnified vacation rental software providing direct bookings, channel management, and dynamic pricing for serviced apartments.
Advanced automation engine that handles dynamic pricing, guest messaging, and task assignments across all channels in one unified system
Hostaway is an all-in-one property management system (PMS) tailored for vacation rentals and serviced apartments, providing tools for channel management, automated guest communications, dynamic pricing, and operations automation. It integrates seamlessly with major OTAs like AI rbnb, Booking.com, and Vrbo, allowing managers to sync calendars, rates, and availability across platforms. The platform also includes a customizable website builder for direct bookings and robust reporting for business insights, making it ideal for scaling short-term rental operations.
Pros
- Extensive multi-channel integrations with 200+ partners for seamless distribution
- Powerful automation tools for messaging, pricing, and cleaning schedules
- Scalable for managing portfolios from single apartments to hundreds of properties
Cons
- Steeper learning curve for new users due to extensive features
- Pricing model can become expensive for small-scale operators
- Mobile app lacks some desktop functionalities
Best For
Mid-sized property managers and serviced apartment owners handling multiple short-term rental units who need robust automation and channel management.
Pricing
Starts at $49/month per property (billed annually) with tiers scaling based on number of listings and features; custom enterprise plans available.
Little Hotelier
enterpriseUser-friendly PMS designed for small hotels and serviced apartments with built-in booking and distribution tools.
Drag-and-drop website builder with an embedded direct booking engine for easy online presence and reservations
Little Hotelier is a cloud-based property management system (PMS) designed primarily for small hotels, guesthouses, and boutique accommodations like serviced apartments. It handles reservations, channel management, payments, housekeeping tasks, and guest communications through a simple, intuitive interface. While effective for basic operations, it supports multi-unit properties but lacks advanced tools for long-stay apartment management such as utility tracking or detailed lease handling.
Pros
- Intuitive dashboard ideal for non-technical users
- Seamless integration with major booking channels like Booking.com and AI rbnb
- Built-in booking engine and website tools to boost direct reservations
Cons
- Limited customization for long-term serviced apartment stays
- Reporting lacks depth for revenue optimization in apartments
- Scalability issues for properties with more than 20-30 units
Best For
Small serviced apartment owners or managers with fewer than 20 units who want a straightforward, all-in-one booking and management tool without steep learning curves.
Pricing
Starts at around $129 USD per month for small properties (up to 10 rooms), scaling with room count and add-ons like payment processing.
Lodgify
specializedVacation rental software with website builder, booking engine, and channel manager for serviced apartment owners.
One-click customizable website builder with embedded direct booking engine
Lodgify is a vacation rental management platform designed for property owners and managers of short-term accommodations like serviced apartments, offering tools to build custom booking websites, manage reservations, and synchronize listings across major channels such as AI rbnb and Booking.com. Its property management system (PMS) handles calendars, guest communications, payments, and reporting in one dashboard. While versatile for serviced apartments with short stays, it excels in automating the booking lifecycle for independent hosts.
Pros
- Drag-and-drop website builder with integrated booking engine
- Powerful channel manager for seamless OTA sync
- Secure payment processing and automated messaging
Cons
- Pricing increases significantly with multiple properties
- Limited advanced reporting in entry-level plans
- Less optimized for long-term serviced apartment stays
Best For
Independent serviced apartment owners or small managers (1-50 properties) handling short-term bookings who want an all-in-one website and PMS solution.
Pricing
Plans start at $17/month per property (Starter, annual billing), $47/month (Premium), up to $147+/month (Pro/Enterprise) with add-ons for extra features.
Smoobu
specializedAffordable all-in-one rental management tool for handling bookings, payments, and guest inquiries in serviced apartments.
Built-in website builder with direct booking engine and payment processing to capture bookings without third-party commissions
Smoobu is a cloud-based property management system tailored for vacation rentals and serviced apartments, offering centralized booking management across multiple channels like AI rbnb and Booking.com. It automates guest communications, handles online payments, invoicing, and cleaning schedules, while providing tools for dynamic pricing and owner statements. The platform also includes a website builder to drive direct bookings and reduce OTA commissions.
Pros
- Intuitive, beginner-friendly interface with mobile app support
- Seamless integration with 100+ booking channels and iCal sync
- Strong automation for messaging, payments, and cleaning management
Cons
- Reporting and analytics lack depth for larger operations
- Limited customization in templates and workflows
- Advanced features like revenue management require higher-tier plans
Best For
Small to medium serviced apartment owners or managers prioritizing ease of use and cost-effective automation over enterprise-level customization.
Pricing
Free for 1 property; paid plans start at €27/month for up to 3 properties, scaling to €97+/month for 20+ units with annual discounts available.
OwnerRez
specializedPowerful booking and property management software with automation for vacation rentals and serviced apartments.
Advanced rules engine for highly customizable automations in messaging, pricing, and workflows
OwnerRez is a robust vacation rental management software that serves as a channel manager, property management system (PMS), and booking engine, ideal for handling short-term rentals including serviced apartments. It synchronizes calendars and rates across major platforms like AI rbnb, Vrbo, and Booking.com, automates guest communications, processes payments, and offers a customizable website for direct bookings. While powerful for multi-channel distribution, it focuses more on vacation-style properties than corporate serviced apartments with extensive on-site services.
Pros
- Excellent multi-channel synchronization prevents double bookings
- Powerful automation rules for messaging, pricing, and operations
- Built-in website builder and direct booking tools reduce dependency on OTAs
Cons
- Steeper learning curve due to extensive customization options
- Pay-per-booking model can become costly for high-volume operators
- Limited native support for long-term stays or serviced apartment-specific features like housekeeping rotas
Best For
Small to medium serviced apartment owners managing short-term rentals across multiple OTAs who need strong automation and channel management.
Pricing
Free for up to 12 reservations/month per property (up to 4 properties); then $1.49-$2.19 per additional reservation, with volume discounts and no base monthly fee.
ResNexus
enterpriseReservation system for hotels, B&Bs, and serviced apartments featuring online booking and group management.
Commission-free direct booking engine that maximizes revenue from website traffic
ResNexus is a property management system (PMS) tailored for independent accommodations like hotels, vacation rentals, and serviced apartments, providing an integrated online booking engine, reservation management, and channel manager. It enables operators to handle availability, dynamic pricing, payments, and guest communications from a centralized dashboard while syncing with OTAs such as Booking.com, Expedia, and AI rbnb. The software also offers reporting, invoicing, and marketing tools to optimize occupancy and revenue for smaller properties.
Pros
- Affordable all-in-one solution with no commissions on direct bookings
- Robust channel management for multi-OTA distribution
- Reliable mobile app for on-the-go management
Cons
- Outdated user interface feels clunky compared to modern competitors
- Limited advanced integrations and customization options
- Reporting lacks depth for complex serviced apartment operations
Best For
Small to medium serviced apartment owners seeking cost-effective booking and basic PMS without needing enterprise-level features.
Pricing
Starts at $125/month base fee plus $2.95 per booking or custom quotes based on property size; no long-term contracts.
Conclusion
Exploring the top 10 serviced apartment booking software reveals tools that excel in managing bookings, guest experiences, and operations, each with distinct advantages. Cloudbeds stands out as the top choice, offering a comprehensive cloud-based system that integrates booking, operations, and revenue optimization seamlessly. Strong alternatives like Mews (with next-gen automation) and RoomRaccoon (user-friendly all-in-one functionality) cater to varied needs, ensuring there’s a solution for every business size and requirement.
For those seeking to streamline their serviced apartment operations, Cloudbeds presents an ideal starting point—its robust features make it a valuable investment in efficiency and guest satisfaction.
Tools Reviewed
All tools were independently evaluated for this comparison