Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home service businesses with dispatching, scheduling, invoicing, and CRM features.
- 2#2: Housecall Pro - All-in-one software for service pros offering scheduling, dispatching, payments, and marketing automation.
- 3#3: Jobber - Field service software that streamlines quoting, scheduling, invoicing, and customer management for small businesses.
- 4#4: Service Fusion - Cloud-based FSM tool providing dispatching, QuickBooks integration, inventory tracking, and mobile app for technicians.
- 5#5: FieldEdge - End-to-end service management software with flat-rate pricing, GPS tracking, and accounting integrations for HVAC and plumbing.
- 6#6: SuccessWare21 - Robust FSM solution focused on home services with advanced dispatching, CRM, and performance analytics.
- 7#7: mHelpDesk - Mobile-first service management app for scheduling jobs, managing assets, and processing payments on the go.
- 8#8: Kickserv - Simple field service software for scheduling, routing, invoicing, and team communication.
- 9#9: FieldPulse - Mobile CRM and job management tool for service businesses to handle estimates, jobs, and payments seamlessly.
- 10#10: RazorSync - Cloud-based platform for service contractors offering scheduling, invoicing, and GPS fleet tracking.
These tools were rigorously evaluated based on feature depth, user experience, reliability, and overall value, ensuring they deliver tangible benefits across core operational needs.
Comparison Table
This comparison table explores key tools in service tech software, including ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more, to help users evaluate options for scheduling, invoicing, and customer management. It highlights critical features, integration strengths, and practical use cases, empowering readers to find software that aligns with their operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home service businesses with dispatching, scheduling, invoicing, and CRM features. | enterprise | 9.4/10 | 9.6/10 | 8.2/10 | 8.8/10 |
| 2 | Housecall Pro All-in-one software for service pros offering scheduling, dispatching, payments, and marketing automation. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 8.6/10 |
| 3 | Jobber Field service software that streamlines quoting, scheduling, invoicing, and customer management for small businesses. | specialized | 8.7/10 | 8.8/10 | 9.2/10 | 8.3/10 |
| 4 | Service Fusion Cloud-based FSM tool providing dispatching, QuickBooks integration, inventory tracking, and mobile app for technicians. | specialized | 8.4/10 | 8.7/10 | 8.0/10 | 7.9/10 |
| 5 | FieldEdge End-to-end service management software with flat-rate pricing, GPS tracking, and accounting integrations for HVAC and plumbing. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 6 | SuccessWare21 Robust FSM solution focused on home services with advanced dispatching, CRM, and performance analytics. | enterprise | 8.2/10 | 8.5/10 | 7.5/10 | 7.8/10 |
| 7 | mHelpDesk Mobile-first service management app for scheduling jobs, managing assets, and processing payments on the go. | specialized | 8.1/10 | 7.9/10 | 8.6/10 | 8.4/10 |
| 8 | Kickserv Simple field service software for scheduling, routing, invoicing, and team communication. | specialized | 8.2/10 | 8.0/10 | 8.5/10 | 8.3/10 |
| 9 | FieldPulse Mobile CRM and job management tool for service businesses to handle estimates, jobs, and payments seamlessly. | specialized | 8.3/10 | 8.4/10 | 9.1/10 | 7.8/10 |
| 10 | RazorSync Cloud-based platform for service contractors offering scheduling, invoicing, and GPS fleet tracking. | specialized | 8.1/10 | 8.4/10 | 8.3/10 | 7.7/10 |
Comprehensive field service management platform for home service businesses with dispatching, scheduling, invoicing, and CRM features.
All-in-one software for service pros offering scheduling, dispatching, payments, and marketing automation.
Field service software that streamlines quoting, scheduling, invoicing, and customer management for small businesses.
Cloud-based FSM tool providing dispatching, QuickBooks integration, inventory tracking, and mobile app for technicians.
End-to-end service management software with flat-rate pricing, GPS tracking, and accounting integrations for HVAC and plumbing.
Robust FSM solution focused on home services with advanced dispatching, CRM, and performance analytics.
Mobile-first service management app for scheduling jobs, managing assets, and processing payments on the go.
Simple field service software for scheduling, routing, invoicing, and team communication.
Mobile CRM and job management tool for service businesses to handle estimates, jobs, and payments seamlessly.
Cloud-based platform for service contractors offering scheduling, invoicing, and GPS fleet tracking.
ServiceTitan
enterpriseComprehensive field service management platform for home service businesses with dispatching, scheduling, invoicing, and CRM features.
Profitability Booster tools that provide real-time job costing, margin tracking, and pricing recommendations
ServiceTitan is a comprehensive cloud-based platform tailored for home service businesses like HVAC, plumbing, electrical, and garage door services. It manages end-to-end operations including scheduling, dispatching, invoicing, payments, CRM, marketing automation, and inventory tracking. The software empowers field technicians with a robust mobile app for real-time job updates, GPS tracking, and customer communication, while providing business owners with advanced analytics for profitability insights.
Pros
- All-in-one solution eliminates need for multiple tools
- Advanced dispatching with drag-and-drop scheduling and GPS integration
- Deep analytics for revenue, profitability, and performance tracking
Cons
- High cost unsuitable for very small operations
- Steep learning curve and lengthy onboarding
- Customization requires dedicated support
Best For
Mid-sized to large home service companies with 10+ technicians needing scalable enterprise-level management.
Pricing
Custom enterprise pricing; typically $265-$485 per technician/month plus setup fees, with volume discounts.
Housecall Pro
specializedAll-in-one software for service pros offering scheduling, dispatching, payments, and marketing automation.
Intelligent dispatching board with drag-and-drop scheduling, live GPS tracking, and automated routing optimization
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like HVAC, plumbing, electrical, and cleaning services. It offers tools for scheduling, dispatching, invoicing, online booking, payments, and customer management all in one place. The software includes mobile apps for techs, GPS tracking, QuickBooks integration, and built-in marketing features to help businesses operate efficiently and grow.
Pros
- All-in-one platform covering scheduling, dispatching, invoicing, and payments
- Robust mobile app with GPS tracking and real-time updates
- Strong integrations with QuickBooks, Google, and payment processors
Cons
- Pricing scales quickly for larger teams
- Steeper learning curve for advanced features
- Customer support can be slow during peak times
Best For
Small to medium-sized home service businesses needing a scalable, feature-rich solution for field operations and customer management.
Pricing
Starts at $49/user/month (Basic), $129/month (Essentials for up to 7 users), $229/month (Max for up to 21 users), and custom enterprise pricing; annual billing discounts available.
Jobber
specializedField service software that streamlines quoting, scheduling, invoicing, and customer management for small businesses.
Client Hub: A customizable self-service portal allowing clients to book services, view job history, pay invoices, and communicate directly, reducing office workload.
Jobber is a cloud-based field service management software tailored for small to medium-sized home service businesses like HVAC, plumbing, landscaping, and cleaning companies. It provides tools for scheduling appointments, dispatching technicians, sending quotes and invoices, processing payments, and managing customer relationships all from a single platform. With mobile apps for field techs and integrations like QuickBooks, Jobber helps streamline operations and improve efficiency for service pros.
Pros
- Intuitive drag-and-drop scheduling and mobile app for easy field use
- Strong automation for invoicing, payments, and customer communications
- Excellent customer support with live chat and extensive training resources
Cons
- Pricing scales quickly for teams larger than 10 users
- Reporting features lack depth for advanced analytics needs
- Limited customization options compared to enterprise-level competitors
Best For
Small to mid-sized service businesses seeking an user-friendly all-in-one platform to manage scheduling, billing, and customer interactions without steep learning curves.
Pricing
Starts at $69/month (Core plan for up to 7 users), with Connect ($349/month) and Grow ($600+/month) tiers; billed annually for discounts, free trial available.
Service Fusion
specializedCloud-based FSM tool providing dispatching, QuickBooks integration, inventory tracking, and mobile app for technicians.
Intelligent dispatching board with live GPS tracking, drag-and-drop scheduling, and automated ETA predictions
Service Fusion is an all-in-one field service management software tailored for service technicians in industries like HVAC, plumbing, electrical, and appliance repair. It offers tools for scheduling, dispatching, invoicing, CRM, inventory tracking, and QuickBooks integration to streamline operations from office to field. The platform includes a robust mobile app for techs to access jobs, update statuses, capture signatures, and process payments on-site.
Pros
- Comprehensive all-in-one platform covering dispatching, scheduling, and billing
- Strong mobile app with GPS tracking and real-time communication
- Seamless QuickBooks and payment gateway integrations
Cons
- Higher pricing may strain small businesses
- Occasional learning curve for advanced customization
- Reporting features lack depth compared to competitors
Best For
Mid-sized service businesses with field technicians needing integrated dispatching, mobile access, and accounting sync.
Pricing
Quote-based pricing starting at ~$195/month for basic plans, with Pro and Enterprise tiers scaling to $300+/user/month based on features and users.
FieldEdge
enterpriseEnd-to-end service management software with flat-rate pricing, GPS tracking, and accounting integrations for HVAC and plumbing.
Seamless two-way QuickBooks integration that syncs invoices, payments, and job data in real-time
FieldEdge is a field service management software tailored for HVAC, plumbing, electrical, and appliance repair contractors. It provides tools for dispatching, scheduling, invoicing, inventory management, and customer relationship tracking via a web dashboard and mobile app for technicians. The platform emphasizes paperless operations, flat-rate pricing, and seamless QuickBooks integration to streamline workflows and improve profitability.
Pros
- Powerful dispatching and real-time scheduling with GPS tracking
- Strong QuickBooks integration for automated accounting
- Robust mobile app supporting offline access and flat-rate pricing
Cons
- Steep learning curve for new users
- Pricing can be high for small teams
- Reporting features lack depth compared to top competitors
Best For
Mid-sized residential service contractors in HVAC, plumbing, or electrical services needing comprehensive dispatching and accounting integration.
Pricing
Custom quote-based pricing, typically $150-$300 per technician per month plus setup fees and add-ons.
SuccessWare21
enterpriseRobust FSM solution focused on home services with advanced dispatching, CRM, and performance analytics.
Integrated flat-rate pricing database for quick, consistent quoting and upselling
SuccessWare21 is a comprehensive field service management software tailored for HVAC, plumbing, electrical, and other home service contractors. It offers end-to-end tools including scheduling, dispatching, invoicing, CRM, inventory management, and accounting integrations like QuickBooks. The platform emphasizes streamlining operations from lead to payment with mobile apps for technicians.
Pros
- Powerful scheduling and real-time dispatching
- Strong QuickBooks and accounting integrations
- Dedicated mobile app for field technicians
Cons
- Dated user interface feels clunky
- Pricing requires custom quotes and can be high
- Steeper learning curve for new users
Best For
Mid-sized service contractors needing robust operational tools and accounting integration.
Pricing
Custom quote-based pricing, typically $150-$300 per user/month plus module add-ons.
mHelpDesk
specializedMobile-first service management app for scheduling jobs, managing assets, and processing payments on the go.
Real-time GPS tracking integrated with the mobile app for precise technician location and job status updates
mHelpDesk is a cloud-based field service management platform tailored for service technicians in industries like HVAC, plumbing, and electrical work. It offers tools for job scheduling, dispatching, mobile invoicing, customer tracking, and QuickBooks integration to streamline fieldwork operations. The software emphasizes ease of use with a mobile app that allows techs to access jobs, capture signatures, and process payments on the go.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app with GPS tracking and offline access
- Seamless QuickBooks and payment processor integrations
Cons
- Limited advanced reporting and analytics
- No native inventory or asset management
- Scalability issues for very large teams
Best For
Small to mid-sized service tech businesses seeking affordable, user-friendly tools for daily dispatching and invoicing.
Pricing
Starts at $169/month (billed annually) for Starter plan (up to 3 users); Pro at $199/month, Pro Plus at $389/month, with custom enterprise pricing.
Kickserv
specializedSimple field service software for scheduling, routing, invoicing, and team communication.
Visual drag-and-drop scheduling calendar with real-time updates and color-coding for efficient dispatch
Kickserv is a cloud-based field service management software tailored for service technicians in industries like HVAC, plumbing, electrical, and landscaping. It offers drag-and-drop scheduling, real-time dispatching, mobile apps for on-the-go job management, invoicing, and CRM functionality. The platform integrates seamlessly with QuickBooks for streamlined billing and payments.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for technicians with GPS tracking
- Strong QuickBooks integration for easy invoicing
Cons
- Limited advanced reporting and analytics
- Fewer third-party integrations than top competitors
- Customer support response times can vary
Best For
Small to medium-sized service businesses seeking an affordable, user-friendly tool for scheduling and dispatching without enterprise-level complexity.
Pricing
Pro plan starts at $59/user/month (billed annually, min 1 user); Enterprise custom pricing for advanced needs.
FieldPulse
specializedMobile CRM and job management tool for service businesses to handle estimates, jobs, and payments seamlessly.
Drag-and-drop scheduling board with real-time tech availability and GPS integration
FieldPulse is a cloud-based field service management platform tailored for service technicians in industries like HVAC, plumbing, electrical, and pest control. It provides tools for job scheduling, dispatching, mobile invoicing, GPS tracking, and QuickBooks integration to streamline fieldwork and back-office operations. The software emphasizes a user-friendly mobile app that allows techs to manage jobs, capture signatures, and process payments on-site.
Pros
- Highly intuitive mobile app for field techs
- Seamless QuickBooks Online integration
- Real-time GPS tracking and dispatching
Cons
- Limited advanced reporting and analytics
- Customization options are somewhat basic
- Pricing scales up quickly for larger teams
Best For
Small to mid-sized service businesses seeking a straightforward, mobile-first solution without complex setup.
Pricing
Starts at $65/user/month (Basic), $95/user/month (Pro), $140/user/month (Enterprise), billed annually with a minimum of 3 users.
RazorSync
specializedCloud-based platform for service contractors offering scheduling, invoicing, and GPS fleet tracking.
One-click QuickBooks sync that auto-populates invoices and payments directly from completed jobs
RazorSync is a field service management software tailored for service technicians in industries like HVAC, plumbing, and electrical services. It provides mobile-first tools for scheduling, dispatching, real-time GPS tracking, job management, invoicing, and inventory control. The platform emphasizes quick deployment and integration with accounting systems like QuickBooks to streamline operations from office to field.
Pros
- User-friendly mobile app for techs with offline capabilities
- Strong QuickBooks integration for seamless invoicing
- Real-time GPS tracking and dispatching for efficient routing
Cons
- Limited advanced reporting and analytics compared to top competitors
- Customization options are somewhat basic
- Pricing can add up for larger teams with add-ons
Best For
Small to mid-sized service businesses seeking straightforward, mobile-centric field management without steep learning curves.
Pricing
Starts at $65/user/month (billed annually), with tiers up to $125/user/month; custom enterprise pricing available.
Conclusion
The top service tech software tools excel at streamlining operations, with ServiceTitan leading as the top choice, boasting a comprehensive all-in-one platform for home service teams. Hot on its heels, Housecall Pro impresses with its marketing and payment automation, while Jobber stands out for its user-friendly design tailored to small businesses. These top three set the standard for efficiency and versatility in the field.
Elevate your service workflow by exploring the top-ranked tool, ServiceTitan, and discover how it can transform your operations.
Tools Reviewed
All tools were independently evaluated for this comparison