Top 10 Best Service Reporting Software of 2026

ServiceTitan is a comprehensive field service management platform with robust service reporting capabilities tailored for home service businesses like HVAC, plumbing, and electrical contractors. It offers real-time dashboards, customizable reports, and advanced analytics to track KPIs such as revenue, technician efficiency, job profitability, and customer satisfaction. The platform enables drag-and-drop report building, automated report scheduling, and mobile access to data, empowering businesses to make informed decisions quickly.

Housecall Pro is a comprehensive platform tailored for home service businesses, streamlining operations with scheduling, dispatching, invoicing, and advanced reporting capabilities. It offers detailed service reporting features including revenue tracking, technician performance analytics, job history, and customizable dashboards for real-time business insights. This makes it a powerful tool for service reporting, helping users monitor KPIs, profitability, and customer trends efficiently.

Jobber is an all-in-one management platform tailored for field service businesses such as landscaping, HVAC, plumbing, and cleaning services. It streamlines operations with scheduling, invoicing, CRM, and robust reporting tools that deliver insights into job performance, financials, revenue trends, and team efficiency via customizable dashboards and exportable reports. Users can generate real-time reports on profitability per job, client lifetime value, and operational metrics to inform business decisions.

ServiceNow is a leading cloud-based platform for IT service management (ITSM) and enterprise service management, offering robust reporting capabilities through its Performance Analytics and Reporting modules. It enables users to create customizable dashboards, generate real-time reports on incidents, changes, SLAs, and KPIs, and leverage AI-driven insights for predictive analytics. Ideal for large organizations, it integrates seamlessly with other ServiceNow apps to provide a unified view of service performance across IT, HR, customer service, and more.

ConnectWise Manage is a robust Professional Services Automation (PSA) platform designed primarily for Managed Service Providers (MSPs), offering comprehensive service management tools including ticketing, scheduling, and billing. Its service reporting capabilities shine through customizable dashboards, real-time analytics, and over 200 pre-built reports covering ticket metrics, technician performance, profitability, and SLA compliance. This makes it a powerful solution for tracking and optimizing service delivery operations within an integrated ecosystem.

Zendesk is a leading customer service platform that provides robust service reporting through its Zendesk Explore analytics tool, enabling teams to track key metrics like ticket volume, resolution times, agent performance, and customer satisfaction scores. It offers customizable dashboards, scheduled reports, and AI-driven insights to help optimize support operations. While not a standalone reporting solution, its integration with ticketing and helpdesk features makes it powerful for service teams analyzing operational data.

Freshservice is a cloud-based IT service management (ITSM) platform that provides robust service reporting capabilities, including customizable dashboards, SLA analytics, and performance metrics on incidents, requests, changes, and assets. It enables IT teams to generate real-time reports, schedule automated exports, and visualize data trends to optimize service delivery. With integrations via APIs and ODBC support, it caters to teams needing actionable insights within a unified ITSM environment.

Service Fusion is an all-in-one field service management platform with robust reporting capabilities tailored for service-based businesses, offering customizable dashboards, real-time KPIs, and financial reports. It enables users to track technician performance, job profitability, customer trends, and inventory metrics through intuitive visualizations and automated exports. The software integrates seamlessly with QuickBooks and other tools, providing comprehensive insights to optimize operations and decision-making.

FieldEdge is a field service management software tailored for HVAC, plumbing, electrical, and appliance repair businesses, offering tools for dispatching, scheduling, invoicing, and comprehensive reporting. It provides customizable reports on job performance, technician productivity, financials, and inventory, with real-time dashboards for data-driven decisions. The platform integrates seamlessly with QuickBooks and other accounting tools to streamline service reporting from field to office.

Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, enabling efficient scheduling, dispatching, invoicing, and detailed reporting. Its reporting module provides insights into job performance, revenue tracking, technician efficiency, and customer trends through customizable dashboards and exportable formats like PDF and Excel. It integrates with tools like QuickBooks to streamline financial reporting and supports mobile access for real-time data updates from the field.