Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home service businesses handling dispatching, scheduling, invoicing, and CRM.
- 2#2: Jobber - Field service software that streamlines quoting, scheduling, invoicing, and customer management for service pros.
- 3#3: Housecall Pro - All-in-one platform for home service businesses to manage jobs, payments, marketing, and team dispatching.
- 4#4: Service Fusion - Cloud-based FSM software providing dispatching, inventory tracking, QuickBooks integration, and customer portals.
- 5#5: FieldPulse - Mobile-first field service app for job scheduling, invoicing, payments, and real-time team communication.
- 6#6: Workiz - Service management tool for trades with online booking, GPS tracking, invoicing, and call center features.
- 7#7: Kickserv - Simple scheduling and invoicing software for field service teams with job tracking and reporting.
- 8#8: ServiceM8 - Job management software for tradespeople offering scheduling, quoting, timesheets, and asset tracking.
- 9#9: Tradify - Cloud-based job management for trades with quoting, scheduling, invoicing, and purchase order handling.
- 10#10: Fergus - Specialized FSM software for HVAC, plumbing, and electrical services with job costing and inventory management.
Our ranking considers key factors like core functionality (including scheduling, invoicing, and CRM), user experience, mobile accessibility, and value, ensuring we feature platforms that balance robust performance with practicality for diverse business needs.
Comparison Table
Service Order Software plays a critical role in modern field service management, and this comparison table compares key tools like ServiceTitan, Jobber, Housecall Pro, Service Fusion, and FieldPulse to help readers understand their unique strengths. Readers will learn about core features, usability, and practical benefits, enabling informed choices to streamline operations and meet business goals.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home service businesses handling dispatching, scheduling, invoicing, and CRM. | enterprise | 9.5/10 | 9.8/10 | 8.3/10 | 9.0/10 |
| 2 | Jobber Field service software that streamlines quoting, scheduling, invoicing, and customer management for service pros. | specialized | 9.1/10 | 9.3/10 | 9.0/10 | 8.7/10 |
| 3 | Housecall Pro All-in-one platform for home service businesses to manage jobs, payments, marketing, and team dispatching. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.4/10 |
| 4 | Service Fusion Cloud-based FSM software providing dispatching, inventory tracking, QuickBooks integration, and customer portals. | specialized | 8.7/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 5 | FieldPulse Mobile-first field service app for job scheduling, invoicing, payments, and real-time team communication. | specialized | 8.6/10 | 8.4/10 | 9.1/10 | 8.2/10 |
| 6 | Workiz Service management tool for trades with online booking, GPS tracking, invoicing, and call center features. | specialized | 8.3/10 | 8.8/10 | 7.9/10 | 7.6/10 |
| 7 | Kickserv Simple scheduling and invoicing software for field service teams with job tracking and reporting. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 7.7/10 |
| 8 | ServiceM8 Job management software for tradespeople offering scheduling, quoting, timesheets, and asset tracking. | specialized | 8.4/10 | 8.5/10 | 8.8/10 | 8.0/10 |
| 9 | Tradify Cloud-based job management for trades with quoting, scheduling, invoicing, and purchase order handling. | specialized | 8.7/10 | 8.8/10 | 8.5/10 | 8.4/10 |
| 10 | Fergus Specialized FSM software for HVAC, plumbing, and electrical services with job costing and inventory management. | specialized | 8.2/10 | 8.5/10 | 8.8/10 | 7.8/10 |
Comprehensive field service management platform for home service businesses handling dispatching, scheduling, invoicing, and CRM.
Field service software that streamlines quoting, scheduling, invoicing, and customer management for service pros.
All-in-one platform for home service businesses to manage jobs, payments, marketing, and team dispatching.
Cloud-based FSM software providing dispatching, inventory tracking, QuickBooks integration, and customer portals.
Mobile-first field service app for job scheduling, invoicing, payments, and real-time team communication.
Service management tool for trades with online booking, GPS tracking, invoicing, and call center features.
Simple scheduling and invoicing software for field service teams with job tracking and reporting.
Job management software for tradespeople offering scheduling, quoting, timesheets, and asset tracking.
Cloud-based job management for trades with quoting, scheduling, invoicing, and purchase order handling.
Specialized FSM software for HVAC, plumbing, and electrical services with job costing and inventory management.
ServiceTitan
enterpriseComprehensive field service management platform for home service businesses handling dispatching, scheduling, invoicing, and CRM.
Smart Dispatching with AI-driven optimization for real-time scheduling, routing, and job assignment
ServiceTitan is a comprehensive field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, handling everything from service order creation and dispatching to invoicing and customer follow-up. It features a robust mobile app for technicians, real-time scheduling optimization, and integrated CRM tools to manage the entire service lifecycle. Advanced analytics provide insights into revenue, performance, and operations, enabling data-driven decisions for growth.
Pros
- All-in-one platform eliminates need for multiple tools
- Powerful mobile app empowers technicians with on-site invoicing and upselling
- Advanced analytics and reporting for revenue optimization
Cons
- High cost can be prohibitive for small businesses
- Steep learning curve due to extensive features
- Custom pricing lacks transparency upfront
Best For
Mid-sized to enterprise-level home service companies needing scalable, end-to-end service order management to drive growth and efficiency.
Pricing
Custom quote-based pricing, typically starting at $265/user/month for core features, plus setup fees and scaling to thousands monthly for larger operations.
Jobber
specializedField service software that streamlines quoting, scheduling, invoicing, and customer management for service pros.
ClientHub self-service portal for clients to view quotes, approve jobs, and make payments without staff intervention
Jobber is a cloud-based field service management software tailored for home service businesses like landscaping, HVAC, plumbing, and cleaning companies. It provides end-to-end tools for creating service orders, scheduling and dispatching jobs, generating quotes and invoices, processing payments, and managing client communications. The platform features a robust mobile app for field technicians, GPS route tracking, and seamless integrations with accounting software like QuickBooks.
Pros
- Comprehensive scheduling and dispatching with drag-and-drop interface
- Powerful mobile app for real-time job updates and GPS tracking
- Strong automation for quotes, invoicing, and payments
Cons
- Pricing scales quickly for larger teams or advanced features
- Reporting capabilities are basic in entry-level plans
- Some users report occasional sync issues between web and mobile
Best For
Small to mid-sized home service businesses needing an all-in-one platform for managing service orders, scheduling, and client billing.
Pricing
Starts at $49/month (Lite, billed annually) for basics, $129/month (Connect), $269/month (Grow), with add-ons for payments (2.9% + 30¢) and SMS.
Housecall Pro
specializedAll-in-one platform for home service businesses to manage jobs, payments, marketing, and team dispatching.
Boomerang scheduling that automatically detects and fills gaps in technicians' routes with nearby jobs to maximize efficiency.
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It enables efficient creation, scheduling, dispatching, and tracking of service orders, along with invoicing, payments, and customer management. The software integrates GPS tracking, automated communications, and marketing tools to streamline operations and boost revenue.
Pros
- Powerful scheduling and real-time dispatching with GPS tracking
- Strong mobile app for technicians to manage service orders on the go
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing can escalate quickly for larger teams
- Occasional mobile app glitches reported by users
- Advanced reporting lacks deep customization options
Best For
Mid-sized home service businesses needing an all-in-one platform to manage service orders, dispatching, and customer interactions efficiently.
Pricing
Starts at $65/month (billed annually) for Essential plan; Pro at $169/month, Max at $349/month; custom Enterprise pricing available.
Service Fusion
specializedCloud-based FSM software providing dispatching, inventory tracking, QuickBooks integration, and customer portals.
Visual Dispatch Board with drag-and-drop scheduling and real-time technician availability
Service Fusion is an all-in-one field service management platform tailored for service-based businesses like HVAC, plumbing, and electrical contractors. It centralizes service order creation, scheduling, dispatching, technician tracking, invoicing, and CRM functionalities to optimize operations. The software includes a robust mobile app for field technicians, enabling real-time updates, GPS tracking, and job completion from any device.
Pros
- Comprehensive all-in-one toolkit covering dispatching, inventory, and billing
- Powerful mobile app with GPS tracking and offline capabilities
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing can be steep for very small businesses
- Steeper learning curve for advanced features
- Customer support response times vary
Best For
Mid-sized service companies needing scalable tools for managing complex field operations and growth.
Pricing
Starts at $195/month for basic plans (billed annually), scaling to $495+/month for premium tiers with per-user costs.
FieldPulse
specializedMobile-first field service app for job scheduling, invoicing, payments, and real-time team communication.
One-tap invoicing and payment processing directly from the mobile app, enabling instant job completion and revenue capture in the field.
FieldPulse is a cloud-based field service management software tailored for service-based businesses, enabling efficient handling of service orders from scheduling and dispatching to invoicing and payments. It features a robust mobile app for technicians to update job statuses, capture signatures, attach photos, and process payments on-site in real-time. The platform integrates seamlessly with QuickBooks and offers customer portals for self-scheduling and payments, along with GPS tracking and reporting tools to optimize field operations.
Pros
- Highly intuitive mobile app for field technicians
- Seamless QuickBooks integration for streamlined accounting
- QuickBooks integration and real-time GPS tracking for efficient dispatching
Cons
- Pricing can escalate quickly for larger teams
- Reporting features lack depth compared to enterprise competitors
- Limited customization options for advanced workflows
Best For
Small to mid-sized service businesses like HVAC, plumbing, and electrical contractors seeking a mobile-first, user-friendly platform for daily operations.
Pricing
Starts at $65/user/month (billed annually) for Basic, $95 for Pro, and $149 for Enterprise plans.
Workiz
specializedService management tool for trades with online booking, GPS tracking, invoicing, and call center features.
Integrated payment processing with flat-rate fees and instant deposits directly in the app
Workiz is a cloud-based field service management software tailored for service businesses like HVAC, plumbing, locksmiths, and appliance repair. It offers end-to-end tools for job scheduling, dispatching, technician tracking via GPS, invoicing, and payments. The platform also includes CRM features, customer portals, and integrations with QuickBooks and payment processors to streamline operations.
Pros
- Comprehensive mobile app for technicians with GPS tracking and real-time updates
- Seamless invoicing and payment processing with QuickBooks integration
- Strong dispatching and scheduling tools for efficient field operations
Cons
- Steep learning curve for new users due to feature depth
- Pricing can become expensive for larger teams or advanced needs
- Limited customization options in reporting and workflows
Best For
Small to mid-sized field service businesses needing an all-in-one platform for scheduling, dispatching, and payments.
Pricing
Starts at $65/user/month (Rise plan), $115/user/month (Grow), $165/user/month (Peak), billed annually with custom enterprise pricing.
Kickserv
specializedSimple scheduling and invoicing software for field service teams with job tracking and reporting.
Visual drag-and-drop scheduler with real-time GPS job tracking and geofencing alerts
Kickserv is a cloud-based field service management platform tailored for service order software, enabling businesses to handle scheduling, dispatching, invoicing, and customer management efficiently. It supports field technicians with a mobile app for real-time job updates, GPS tracking, and digital signatures. The software integrates with tools like QuickBooks and offers customizable workflows for industries like HVAC, plumbing, and cleaning services.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Strong mobile app with GPS tracking for field teams
- Seamless invoicing and QuickBooks integration
Cons
- Reporting and analytics lack depth compared to competitors
- Pricing increases significantly with additional users
- Limited advanced automation and customization options
Best For
Small to medium-sized service businesses needing straightforward tools for scheduling, dispatching, and invoicing without enterprise-level complexity.
Pricing
Starts at $59/user/month (Solo plan), $119/month (Standard for up to 3 users), $239/month (Pro for up to 6 users); annual billing discounts available, 14-day free trial.
ServiceM8
specializedJob management software for tradespeople offering scheduling, quoting, timesheets, and asset tracking.
Drag-and-drop live job board with real-time GPS visibility and instant updates
ServiceM8 is a cloud-based job management platform designed for field service businesses like plumbers, electricians, and HVAC technicians. It streamlines scheduling, dispatching, quoting, invoicing, and job tracking with a mobile-first approach. Real-time GPS tracking and communication tools ensure efficient field operations and customer updates.
Pros
- Intuitive mobile app for technicians with offline capabilities
- Real-time GPS tracking and live job board for dispatching
- Strong integrations with Xero, QuickBooks, and payment gateways
Cons
- Limited advanced reporting and analytics compared to enterprise tools
- Pricing scales quickly for larger teams
- Some features optimized for Australian/New Zealand markets
Best For
Small to medium field service businesses needing mobile job management and real-time tracking for technicians.
Pricing
Starts at $29/user/month (Scheduler plan, annual billing) up to $149/user/month (Enterprise), with a 14-day free trial.
Tradify
specializedCloud-based job management for trades with quoting, scheduling, invoicing, and purchase order handling.
Real-time GPS-enabled time tracking with proof-of-work photos and on-site digital signatures via the mobile app
Tradify is a cloud-based job management software tailored for trade and service businesses, enabling seamless handling of service orders from quoting and scheduling to time tracking, invoicing, and payments. It features a robust mobile app for field teams to update jobs in real-time, capture site photos, and collect digital signatures. The platform integrates with popular accounting tools like Xero and QuickBooks, making it ideal for streamlining operations in industries like plumbing, electrical, and HVAC.
Pros
- Comprehensive end-to-end workflow from quote to cash
- Excellent mobile app with GPS tracking and photo documentation
- Seamless integrations with accounting and payment systems
Cons
- Pricing can be steep for solo operators or very small teams
- Some advanced reporting features require higher-tier plans
- Limited customization options compared to enterprise-level competitors
Best For
Small to medium-sized trade businesses like plumbers, electricians, and HVAC technicians needing mobile-first service order management.
Pricing
Starts at $39 AUD per user/month for Essentials (billed annually), up to $149+ for Enterprise; 14-day free trial available.
Fergus
specializedSpecialized FSM software for HVAC, plumbing, and electrical services with job costing and inventory management.
Real-time job photos, signatures, and updates via mobile app tied directly to invoicing
Fergus is a cloud-based job management platform tailored for trade businesses like electricians, plumbers, and builders, focusing on streamlining service orders from quoting to invoicing. It offers mobile apps for technicians to log time, upload photos, capture signatures, and update job status in real-time. The software integrates inventory tracking, scheduling, and accounting tools like Xero to keep service operations efficient.
Pros
- Intuitive mobile-first design for field technicians
- Strong trade-specific templates for quotes and jobs
- Seamless integrations with Xero and other ANZ tools
Cons
- Pricing scales per user, costly for larger teams
- Primarily optimized for Australian/New Zealand markets
- Limited advanced automation compared to enterprise rivals
Best For
Small to medium trade service businesses in Australia and New Zealand needing simple, mobile job tracking.
Pricing
Starts at $59 AUD/user/month for Starter plan; higher tiers like Growth ($89) and Business ($119) include more users and features.
Conclusion
The reviewed service order software tools present strong options for managing field services, with ServiceTitan leading as the most comprehensive platform, excelling in dispatch, scheduling, invoicing, and CRM. Jobber and Housecall Pro follow, each offering unique strengths—Jobber for streamlined quoting and customer management, Housecall Pro for its all-in-one approach to jobs, payments, and marketing. Together, these top three deliver reliable, user-friendly solutions tailored to different needs.
Explore ServiceTitan, the top-ranked tool, to transform your service operations with a seamless, efficient experience that covers all key aspects of field service management.
Tools Reviewed
All tools were independently evaluated for this comparison