Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform that optimizes dispatching, scheduling, and technician productivity for home service businesses.
- 2#2: Housecall Pro - All-in-one software for home service pros to handle dispatching, invoicing, and customer management seamlessly.
- 3#3: Jobber - Field service software that streamlines job scheduling, dispatching, quoting, and billing for service businesses.
- 4#4: FieldEdge - Specialized dispatching and management tool for HVAC, plumbing, and electrical contractors with real-time tracking.
- 5#5: Service Fusion - Cloud-based platform for automating service dispatch, work orders, and technician routing.
- 6#6: Workiz - Mobile-first field service app for quick dispatching, job tracking, and payments.
- 7#7: Kickserv - Simple field service management software focused on dispatching, scheduling, and CRM for small teams.
- 8#8: SuccessWare - Robust business management system with advanced dispatching and flat-rate pricing for service companies.
- 9#9: RazorSync - Mobile dispatching software that integrates scheduling, invoicing, and GPS tracking for field technicians.
- 10#10: Fergus - Job management tool for trades with easy dispatching, quoting, and time tracking features.
Tools were chosen for their robust feature sets (including real-time tracking, automation, and integration), user-friendly design, and value for different business sizes, ensuring they excel in reliability, efficiency, and effectiveness.
Comparison Table
This comparison table helps businesses navigate service dispatch software options, including ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and more. It outlines key features, pricing structures, and ideal use cases to guide readers toward the best fit for their operations, whether for small teams or larger workflows.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform that optimizes dispatching, scheduling, and technician productivity for home service businesses. | enterprise | 9.4/10 | 9.7/10 | 8.1/10 | 8.6/10 |
| 2 | Housecall Pro All-in-one software for home service pros to handle dispatching, invoicing, and customer management seamlessly. | specialized | 9.2/10 | 9.4/10 | 8.7/10 | 8.9/10 |
| 3 | Jobber Field service software that streamlines job scheduling, dispatching, quoting, and billing for service businesses. | specialized | 8.8/10 | 9.0/10 | 9.2/10 | 8.4/10 |
| 4 | FieldEdge Specialized dispatching and management tool for HVAC, plumbing, and electrical contractors with real-time tracking. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.4/10 |
| 5 | Service Fusion Cloud-based platform for automating service dispatch, work orders, and technician routing. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 6 | Workiz Mobile-first field service app for quick dispatching, job tracking, and payments. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 7 | Kickserv Simple field service management software focused on dispatching, scheduling, and CRM for small teams. | specialized | 8.2/10 | 8.4/10 | 8.7/10 | 8.1/10 |
| 8 | SuccessWare Robust business management system with advanced dispatching and flat-rate pricing for service companies. | enterprise | 8.1/10 | 8.5/10 | 7.6/10 | 7.9/10 |
| 9 | RazorSync Mobile dispatching software that integrates scheduling, invoicing, and GPS tracking for field technicians. | specialized | 7.8/10 | 8.0/10 | 7.9/10 | 7.6/10 |
| 10 | Fergus Job management tool for trades with easy dispatching, quoting, and time tracking features. | specialized | 7.8/10 | 7.5/10 | 8.5/10 | 8.0/10 |
Comprehensive field service management platform that optimizes dispatching, scheduling, and technician productivity for home service businesses.
All-in-one software for home service pros to handle dispatching, invoicing, and customer management seamlessly.
Field service software that streamlines job scheduling, dispatching, quoting, and billing for service businesses.
Specialized dispatching and management tool for HVAC, plumbing, and electrical contractors with real-time tracking.
Cloud-based platform for automating service dispatch, work orders, and technician routing.
Mobile-first field service app for quick dispatching, job tracking, and payments.
Simple field service management software focused on dispatching, scheduling, and CRM for small teams.
Robust business management system with advanced dispatching and flat-rate pricing for service companies.
Mobile dispatching software that integrates scheduling, invoicing, and GPS tracking for field technicians.
Job management tool for trades with easy dispatching, quoting, and time tracking features.
ServiceTitan
enterpriseComprehensive field service management platform that optimizes dispatching, scheduling, and technician productivity for home service businesses.
AI-powered Smart Dispatching with automatic route optimization and revenue-maximizing technician assignments.
ServiceTitan is a leading all-in-one field service management platform tailored for home service businesses like HVAC, plumbing, electrical, and pest control companies. It excels in service dispatch by offering smart scheduling, real-time GPS tracking for technicians, drag-and-drop dispatching boards, and automated routing optimization. The software also integrates CRM, invoicing, inventory management, marketing automation, and advanced reporting to streamline operations and drive revenue growth.
Pros
- Comprehensive end-to-end platform covering dispatch, CRM, and analytics
- Robust mobile app with real-time updates and GPS tracking
- Advanced AI-driven dispatching and performance insights
Cons
- High cost with custom pricing that may overwhelm small businesses
- Steep learning curve and lengthy onboarding process
- Overkill for very small operations with basic needs
Best For
Mid-sized to large home service companies with 10+ technicians seeking scalable dispatch and business management tools.
Pricing
Custom quote-based pricing, typically $265-$485 per technician/month plus one-time implementation fees starting at $10,000+.
Housecall Pro
specializedAll-in-one software for home service pros to handle dispatching, invoicing, and customer management seamlessly.
Interactive dispatch board with live GPS, job prioritization, and automated notifications for optimal technician routing
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It excels in dispatching with features like a real-time drag-and-drop scheduling board, GPS tracking for technicians, automated routing, and mobile app integration for on-the-go job management. The software also handles invoicing, payments, customer booking portals, and CRM tools, providing an all-in-one solution to streamline operations from booking to completion.
Pros
- Powerful real-time dispatch board with drag-and-drop scheduling and GPS tracking
- Robust mobile app for technicians enabling job updates, time tracking, and signatures
- Seamless integrations with QuickBooks, Google, and payment processors for efficient invoicing
Cons
- Advanced features like multi-location support locked behind higher-tier plans
- Steep learning curve for new users despite intuitive interface
- Customer support response times can lag during high-demand periods
Best For
Small to mid-sized home service businesses seeking an all-in-one dispatch and management solution to scale operations efficiently.
Pricing
Starts at $65/month (Starter for 1 user), Essentials $129/month (up to 7 users), Max $229/month (up to 21 users), with Pro and Enterprise custom pricing.
Jobber
specializedField service software that streamlines job scheduling, dispatching, quoting, and billing for service businesses.
Client Hub, a self-service portal enabling customers to book appointments, view invoices, make payments, and request services independently
Jobber is a cloud-based field service management software tailored for home service businesses like landscaping, HVAC, plumbing, and cleaning companies. It excels in streamlining scheduling, dispatching, route optimization, invoicing, and customer communications through an intuitive dashboard and mobile app. The platform also includes CRM tools, payment processing, and QuickBooks integration to handle end-to-end operations efficiently.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching with GPS tracking
- Robust mobile app for technicians to update job status, capture signatures, and process payments on-site
- Strong integrations with QuickBooks, Google Calendar, and payment gateways for seamless workflows
Cons
- Pricing scales quickly for larger teams, making it less ideal for enterprises
- Advanced reporting and custom analytics require higher-tier plans or third-party tools
- Limited customization options for complex workflows compared to more enterprise-focused competitors
Best For
Small to medium-sized field service businesses seeking an user-friendly all-in-one platform for efficient dispatching and customer management.
Pricing
Starts at $49/month (Lite, solo user), Core at $119/month (up to 7 users), Connect at $199/month (up to 30 users), and Grow at $349+/month; 17% discount for annual billing.
FieldEdge
specializedSpecialized dispatching and management tool for HVAC, plumbing, and electrical contractors with real-time tracking.
Bi-directional QuickBooks sync that automatically pushes invoices, payments, and job data without manual entry
FieldEdge is a robust field service management software designed primarily for HVAC, plumbing, and electrical contractors, offering tools for efficient dispatching, scheduling, and technician management. It features a mobile app for field technicians to access jobs, update statuses, capture signatures, and process payments on-site. The platform integrates deeply with QuickBooks for seamless accounting and provides GPS tracking, inventory management, and reporting to optimize operations.
Pros
- Deep QuickBooks integration for real-time invoicing and payments
- Powerful dispatching board with drag-and-drop scheduling and GPS routing
- Comprehensive mobile app supporting offline access and job documentation
Cons
- Steep learning curve for advanced features
- Pricing can escalate with add-ons and user count
- Limited customization options compared to enterprise competitors
Best For
Mid-sized service contractors in HVAC, plumbing, or electrical fields needing strong dispatch and accounting integration.
Pricing
Custom quotes starting at ~$115/user/month (billed annually), with tiers based on users, modules, and setup fees.
Service Fusion
specializedCloud-based platform for automating service dispatch, work orders, and technician routing.
Customer self-scheduling portal that allows 24/7 online booking directly into your dispatch calendar
Service Fusion is an all-in-one field service management platform tailored for service businesses like HVAC, plumbing, and electrical contractors. It provides robust dispatching, scheduling, technician mobile apps, invoicing, and customer portals to streamline operations from job booking to payment collection. The software integrates seamlessly with QuickBooks and offers real-time GPS tracking for efficient fleet management.
Pros
- Comprehensive dispatching with drag-and-drop scheduling and real-time updates
- Powerful mobile app for technicians with GPS tracking and job details
- Strong integrations including QuickBooks and customer self-service portal
Cons
- Higher pricing tiers required for advanced features
- Steep learning curve for new users despite intuitive interface
- Limited customization options in reporting compared to top competitors
Best For
Medium-sized service businesses needing scalable dispatching and customer management without enterprise-level complexity.
Pricing
Starts at $195/month for basic plan (up to 5 users), with Pro at $295/month and custom Enterprise pricing.
Workiz
specializedMobile-first field service app for quick dispatching, job tracking, and payments.
Integrated online booking and automated call-to-job conversion for instant scheduling from customer inquiries
Workiz is a comprehensive cloud-based field service management platform tailored for service businesses like HVAC, plumbing, and electrical contractors. It streamlines dispatching, scheduling, invoicing, and customer management with real-time GPS tracking and a robust mobile app for technicians. The software also supports online booking, payments, and integrations with tools like QuickBooks to optimize end-to-end operations.
Pros
- Powerful scheduling and drag-and-drop dispatching with GPS tracking
- Intuitive mobile app enabling real-time updates from the field
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Pricing can be steep for small teams or startups
- Moderate learning curve for advanced customization
- Customer support response times vary, especially on lower plans
Best For
Small to mid-sized field service businesses in trades needing an all-in-one solution for dispatching, billing, and customer management.
Pricing
Starts at $65/user/month (Rise plan), $105 (Grow), $165 (Hypergrow), billed annually with a 14-day free trial.
Kickserv
specializedSimple field service management software focused on dispatching, scheduling, and CRM for small teams.
Drag-and-drop scheduling with real-time GPS technician tracking for quick, visual dispatch optimization
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, focusing on efficient dispatching, scheduling, and job management. It provides tools for creating work orders, assigning technicians with GPS tracking, and handling invoicing directly from the field via a robust mobile app. The platform integrates with QuickBooks for seamless accounting and supports customer communication through automated SMS and emails.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching
- Strong mobile app for technicians with GPS and offline access
- Seamless QuickBooks integration and one-click invoicing
Cons
- Reporting and analytics lack depth compared to enterprise tools
- Limited advanced customization and automation options
- No native inventory management in lower tiers
Best For
Small to mid-sized field service businesses like HVAC, plumbing, or landscaping needing simple, affordable dispatch and scheduling without enterprise complexity.
Pricing
Starts at $59/user/month (Essentials, billed annually) up to $199/user/month (Unlimited plan), with a 14-day free trial.
SuccessWare
enterpriseRobust business management system with advanced dispatching and flat-rate pricing for service companies.
Advanced route optimization engine that dynamically adjusts technician schedules based on real-time traffic, job priorities, and service history
SuccessWare is a specialized business management software tailored for pest control, termite, and related service industries, providing end-to-end tools for service dispatch including scheduling, technician routing, and mobile field access. It enables real-time GPS tracking, automated dispatching, and integration with CRM, billing, and inventory management to optimize field operations. The platform supports multi-location businesses with customizable workflows and reporting for efficient service delivery.
Pros
- Industry-specific features optimized for pest control dispatching with route optimization and GPS tracking
- Seamless integration of scheduling, billing, and CRM for streamlined workflows
- Robust mobile app for technicians supporting real-time updates and customer signatures
Cons
- Interface feels dated compared to modern competitors, with a steeper learning curve
- Limited flexibility for non-pest control service types
- Pricing lacks transparency and can be costly for small operations
Best For
Mid-sized pest control companies seeking an all-in-one dispatch and management solution tailored to their industry.
Pricing
Custom pricing via quote, typically starting at $150-$300 per month based on users, locations, and modules selected.
RazorSync
specializedMobile dispatching software that integrates scheduling, invoicing, and GPS tracking for field technicians.
Drag-and-drop dispatch board with live technician tracking for instant job reassignments
RazorSync is a cloud-based field service management platform tailored for service dispatch, offering tools for scheduling, real-time dispatching, GPS tracking, and mobile invoicing. It enables dispatchers to assign jobs via a drag-and-drop interface while technicians access work orders, update statuses, and collect payments through a robust mobile app. The software integrates with QuickBooks and other accounting systems, supporting industries like HVAC, plumbing, and electrical services with features for customer management and reporting.
Pros
- Real-time GPS tracking and location-based dispatching for efficient routing
- Intuitive mobile app with offline capabilities and on-site invoicing
- Strong integrations with QuickBooks and other accounting tools
Cons
- Limited advanced analytics and reporting compared to top competitors
- Customization options are somewhat basic
- Customer support response times can vary
Best For
Small to mid-sized field service businesses seeking reliable, mobile-first dispatching without complex enterprise needs.
Pricing
Starts at around $99/month for basic plans (billed annually), with pricing scaling per user/dispatcher from $65-$200+/month based on features and volume.
Fergus
specializedJob management tool for trades with easy dispatching, quoting, and time tracking features.
Live Job Board for real-time visibility and drag-and-drop dispatching to technicians
Fergus is a job management and service dispatch software tailored for trade businesses such as electricians, plumbers, and HVAC technicians, primarily in Australia and New Zealand. It enables efficient scheduling, real-time job tracking, technician dispatching via a live job board, and seamless handling of quotes, timesheets, purchase orders, and invoices. The platform includes a mobile app for field technicians to update job progress, capture photos, and manage inventory on the go.
Pros
- User-friendly interface with intuitive mobile app for technicians
- Strong local integrations like Xero for accounting
- Comprehensive job lifecycle management from quote to invoice
Cons
- Limited advanced automation or AI-driven dispatching features
- Primarily focused on ANZ market with fewer global integrations
- Reporting and analytics could be more customizable
Best For
Small to medium trade service businesses in Australia and New Zealand seeking simple, affordable dispatch and job management without enterprise complexity.
Pricing
Starts at $49 AUD/month for Solo plan (1 user), Team plan at $89 AUD/month (up to 5 users), Enterprise custom pricing; annual discounts available.
Conclusion
The reviewed tools present a range of robust solutions for streamlining service dispatch, with each catering to distinct business needs, from general field management to specialized trade requirements. ServiceTitan leads as the top choice, offering comprehensive optimization of dispatching, scheduling, and technician productivity. Housecall Pro and Jobber follow closely, serving as excellent alternatives for those prioritizing all-in-one integration or specific operational workflows.
Take the next step in enhancing your service operations—try ServiceTitan, the top-ranked platform, to experience efficient dispatch, seamless scheduling, and improved team productivity that aligns with your unique business goals.
Tools Reviewed
All tools were independently evaluated for this comparison