Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform that optimizes scheduling, dispatching, routing, and customer service for home service businesses.
- 2#2: Housecall Pro - All-in-one software for home service professionals to schedule jobs, dispatch technicians, send invoices, and manage customer communications.
- 3#3: Jobber - Field service software that streamlines quoting, scheduling, invoicing, and team coordination for service businesses.
- 4#4: Service Fusion - Cloud-based field service tool for efficient scheduling, dispatching, GPS tracking, and QuickBooks-integrated invoicing.
- 5#5: FieldEdge - Specialized software for HVAC, plumbing, and electrical services to manage scheduling, dispatching, and flat-rate pricing.
- 6#6: ServiceM8 - Job management app for trades with drag-and-drop scheduling, real-time job tracking, and automated invoicing.
- 7#7: Kickserv - Simple field service software focused on scheduling, dispatching, time tracking, and customer relationship management.
- 8#8: mHelpDesk - Field service management solution with scheduling, routing, QuickBooks sync, and customer portal features.
- 9#9: Fergus - Cloud platform for trade businesses to handle job scheduling, quoting, time tracking, and profitability analysis.
- 10#10: FieldPulse - Mobile-first field service app for scheduling jobs, assigning tasks, tracking time, and processing payments on-site.
We evaluated tools for robust scheduling and dispatch capabilities, user experience, integration with essential systems (e.g., QuickBooks), and overall value, ensuring they deliver consistent performance across key business needs.
Comparison Table
Efficient service call scheduling is essential for operational success, and this comparison table explores top tools like ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more, breaking down key features to help readers identify the best fit for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform that optimizes scheduling, dispatching, routing, and customer service for home service businesses. | enterprise | 9.5/10 | 9.8/10 | 8.7/10 | 9.2/10 |
| 2 | Housecall Pro All-in-one software for home service professionals to schedule jobs, dispatch technicians, send invoices, and manage customer communications. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 8.5/10 |
| 3 | Jobber Field service software that streamlines quoting, scheduling, invoicing, and team coordination for service businesses. | specialized | 8.7/10 | 9.0/10 | 8.5/10 | 8.2/10 |
| 4 | Service Fusion Cloud-based field service tool for efficient scheduling, dispatching, GPS tracking, and QuickBooks-integrated invoicing. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 5 | FieldEdge Specialized software for HVAC, plumbing, and electrical services to manage scheduling, dispatching, and flat-rate pricing. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 6 | ServiceM8 Job management app for trades with drag-and-drop scheduling, real-time job tracking, and automated invoicing. | specialized | 8.4/10 | 8.8/10 | 8.5/10 | 7.9/10 |
| 7 | Kickserv Simple field service software focused on scheduling, dispatching, time tracking, and customer relationship management. | specialized | 8.2/10 | 8.4/10 | 8.6/10 | 8.1/10 |
| 8 | mHelpDesk Field service management solution with scheduling, routing, QuickBooks sync, and customer portal features. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 7.7/10 |
| 9 | Fergus Cloud platform for trade businesses to handle job scheduling, quoting, time tracking, and profitability analysis. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 10 | FieldPulse Mobile-first field service app for scheduling jobs, assigning tasks, tracking time, and processing payments on-site. | specialized | 8.1/10 | 8.4/10 | 8.0/10 | 7.7/10 |
Comprehensive field service management platform that optimizes scheduling, dispatching, routing, and customer service for home service businesses.
All-in-one software for home service professionals to schedule jobs, dispatch technicians, send invoices, and manage customer communications.
Field service software that streamlines quoting, scheduling, invoicing, and team coordination for service businesses.
Cloud-based field service tool for efficient scheduling, dispatching, GPS tracking, and QuickBooks-integrated invoicing.
Specialized software for HVAC, plumbing, and electrical services to manage scheduling, dispatching, and flat-rate pricing.
Job management app for trades with drag-and-drop scheduling, real-time job tracking, and automated invoicing.
Simple field service software focused on scheduling, dispatching, time tracking, and customer relationship management.
Field service management solution with scheduling, routing, QuickBooks sync, and customer portal features.
Cloud platform for trade businesses to handle job scheduling, quoting, time tracking, and profitability analysis.
Mobile-first field service app for scheduling jobs, assigning tasks, tracking time, and processing payments on-site.
ServiceTitan
enterpriseComprehensive field service management platform that optimizes scheduling, dispatching, routing, and customer service for home service businesses.
Smart Scheduler with AI-driven optimization for job assignment, travel time reduction, and revenue maximization
ServiceTitan is a comprehensive cloud-based platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, specializing in service call scheduling and dispatching. It offers drag-and-drop scheduling boards, real-time technician tracking via GPS, automated customer notifications, and intelligent dispatching that matches jobs to tech skills and optimizes routes. Beyond scheduling, it integrates CRM, invoicing, and profitability analytics to streamline the entire field service operation.
Pros
- Advanced intelligent dispatching with skills-based matching and route optimization
- Robust mobile app for technicians with real-time updates and GPS tracking
- Deep integrations with QuickBooks, payment processors, and marketing tools
Cons
- High cost, often prohibitive for very small businesses
- Steep learning curve due to extensive features
- Customization requires professional services setup
Best For
Mid-to-large home service companies seeking an all-in-one platform to scale operations and boost profitability.
Pricing
Custom enterprise pricing starting at $300-$500 per user/month, plus implementation fees; quotes required.
Housecall Pro
specializedAll-in-one software for home service professionals to schedule jobs, dispatch technicians, send invoices, and manage customer communications.
Customer self-scheduling portal with real-time availability syncing
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors. It excels in service call scheduling with drag-and-drop calendars, automated dispatching, and real-time GPS tracking for technicians. The software also integrates invoicing, payments, customer booking portals, and marketing tools to streamline operations end-to-end.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Real-time GPS tracking and mobile app for technicians
- Robust integrations with QuickBooks and other tools
Cons
- Higher pricing tiers can be expensive for solo operators
- Steep learning curve for advanced customization
- Occasional reports of customer support delays
Best For
Mid-sized home service businesses needing an all-in-one solution for efficient scheduling, dispatching, and customer management.
Pricing
Starts at $65/month (Basic, 1 user), Essentials $129/month (up to 7 users), Max $229/month (up to 21 users), with annual discounts available.
Jobber
specializedField service software that streamlines quoting, scheduling, invoicing, and team coordination for service businesses.
Drag-and-drop scheduling board with smart capacity limits and automated client notifications
Jobber is a comprehensive field service management software designed specifically for home service businesses like plumbing, HVAC, landscaping, and cleaning services. It excels in service call scheduling with an intuitive drag-and-drop interface, real-time dispatching, route optimization, and technician availability tracking. Beyond scheduling, it integrates invoicing, payments, quoting, and CRM tools to streamline end-to-end operations.
Pros
- Intuitive drag-and-drop scheduling with visual overload alerts and color-coding
- Real-time GPS tracking and automated route optimization for efficient dispatching
- Strong integrations with QuickBooks, Stripe, and other accounting/payment tools
Cons
- Pricing escalates quickly for larger teams or advanced features
- Reporting and customization options are somewhat limited in lower tiers
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized field service businesses needing robust scheduling alongside invoicing and customer management.
Pricing
Starts at $69/month (Lite, billed annually) for basic scheduling; Core ($169/month), Grow ($349/month), and custom Plus plans for advanced features.
Service Fusion
specializedCloud-based field service tool for efficient scheduling, dispatching, GPS tracking, and QuickBooks-integrated invoicing.
AI-powered intelligent dispatching that automatically assigns jobs based on technician skills, location, and availability
Service Fusion is a comprehensive field service management platform tailored for service-based businesses like HVAC, plumbing, and electrical contractors. It excels in service call scheduling with drag-and-drop calendars, automated dispatching, and real-time GPS tracking for technicians via a robust mobile app. The software also integrates CRM, invoicing, inventory management, and QuickBooks syncing to manage the full service lifecycle from booking to payment.
Pros
- Powerful drag-and-drop scheduling with color-coded calendars and job prioritization
- Real-time GPS tracking and mobile app for efficient technician dispatching
- Seamless integrations including QuickBooks, payroll, and payment processing
Cons
- Pricing can be expensive for small teams or startups
- Some users report a learning curve for advanced customization
- Occasional bugs in mobile app syncing noted in reviews
Best For
Medium-sized service businesses needing an all-in-one solution for scheduling, dispatching, and customer management.
Pricing
Custom quote-based pricing starting at around $195/month for basic plans (billed annually), with per-user tiers scaling to $295+ for enterprise features.
FieldEdge
specializedSpecialized software for HVAC, plumbing, and electrical services to manage scheduling, dispatching, and flat-rate pricing.
Visual drag-and-drop scheduler with automated dispatching and GPS-enabled technician tracking
FieldEdge is a field service management platform tailored for HVAC, plumbing, and electrical contractors, with robust tools for scheduling service calls, dispatching technicians, and managing jobs from intake to invoicing. Its scheduling module features drag-and-drop calendars, color-coded technician boards, and real-time updates to optimize routes and reduce downtime. The software integrates seamlessly with QuickBooks and offers a mobile app for on-the-go access, making it a solid choice for service-based businesses focused on efficiency.
Pros
- Drag-and-drop scheduling with visual technician boards
- Real-time GPS tracking and mobile app for technicians
- Seamless QuickBooks integration for invoicing
Cons
- Pricing is custom and can be steep for small teams
- Steeper learning curve for advanced features
- Limited reporting customization compared to competitors
Best For
Mid-sized HVAC, plumbing, or electrical contractors needing reliable dispatching and scheduling for daily service calls.
Pricing
Custom pricing typically starts at $150-$250 per user/month, with annual contracts; demo required for exact quote.
ServiceM8
specializedJob management app for trades with drag-and-drop scheduling, real-time job tracking, and automated invoicing.
Real-time GPS tracking and job board visibility for instant dispatcher-technician coordination
ServiceM8 is a cloud-based job management platform tailored for field service businesses, enabling efficient scheduling, dispatching, and tracking of service calls through an intuitive drag-and-drop calendar. It provides real-time visibility into technician locations via GPS, job status updates through a mobile app, and seamless handling of quotes, invoices, and customer communications. The software integrates with popular accounting tools like QuickBooks and Xero, making it a comprehensive solution for streamlining service operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching calendar
- Robust mobile app for real-time job updates, photos, and GPS tracking
- Strong integrations with accounting software and payment gateways
Cons
- Pricing scales with job volume, becoming expensive for high-volume users
- Advanced reporting and customization locked behind higher tiers
- Occasional mobile app glitches reported by users
Best For
Small to medium field service businesses like plumbers, electricians, and HVAC companies needing mobile-first scheduling and job tracking.
Pricing
Starts at AU$39/month (billed annually) for up to 10 scheduled jobs, with tiers scaling by job volume up to enterprise plans over AU$500/month.
Kickserv
specializedSimple field service software focused on scheduling, dispatching, time tracking, and customer relationship management.
Visual Service Board for real-time drag-and-drop dispatching and technician assignment
Kickserv is a cloud-based field service management software designed specifically for service businesses like HVAC, plumbing, and electrical contractors. It provides drag-and-drop scheduling, real-time dispatching, mobile apps for technicians, and integrated invoicing to streamline service call management. The platform also includes customer relationship tools, GPS tracking, and QuickBooks integration for efficient operations.
Pros
- Intuitive drag-and-drop scheduling calendar
- Robust mobile app for field technicians with GPS tracking
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced reporting and analytics options
- Customer support can be slow during peak times
- No free trial or plan, requiring upfront commitment
Best For
Small to medium-sized field service businesses seeking straightforward scheduling and dispatching without complex enterprise features.
Pricing
Starts at $59/user/month (billed annually) for Basic plan; Pro at $119/user/month; Premium at $199/user/month; monthly billing adds 20%.
mHelpDesk
specializedField service management solution with scheduling, routing, QuickBooks sync, and customer portal features.
Drag-and-drop scheduling calendar with automated resource allocation and conflict detection
mHelpDesk is a field service management platform tailored for service-based businesses, offering robust tools for scheduling service calls, dispatching technicians, and managing customer interactions. Its drag-and-drop calendar enables efficient planning with color-coded views, recurring job support, and real-time updates. The software also includes mobile apps for field technicians, GPS tracking, and seamless invoicing integration with QuickBooks.
Pros
- Drag-and-drop scheduling for quick service call management
- Real-time GPS tracking and mobile app for technicians
- Strong integrations with QuickBooks and other accounting tools
Cons
- Pricing can be steep for very small teams
- Reporting customization is somewhat limited
- Interface feels dated compared to newer competitors
Best For
Small to mid-sized field service businesses like HVAC, plumbing, or electrical contractors needing integrated scheduling and dispatching.
Pricing
Starts at $169/month for up to 5 users (Pro plan), with Enterprise tiers scaling up based on users and features; annual discounts available.
Fergus
specializedCloud platform for trade businesses to handle job scheduling, quoting, time tracking, and profitability analysis.
Live job costing that updates in real-time during scheduling to track profitability on service calls
Fergus is a job management software tailored for trade businesses like electricians and plumbers, with strong service call scheduling features including drag-and-drop calendars, real-time dispatching, and technician mobile apps. It enables efficient planning of jobs, resource allocation, and tracking of service calls with GPS integration and status updates. Beyond scheduling, it integrates quoting, invoicing, inventory, and reporting for streamlined operations.
Pros
- Intuitive drag-and-drop scheduling with color-coded calendars and recurring job support
- Real-time mobile app for technicians with GPS tracking and job updates
- Seamless integration of scheduling with invoicing, inventory, and supplier portals
Cons
- Limited advanced customization for scheduling templates
- Pricing scales quickly for larger teams, less ideal for very small operations
- Geared primarily toward Australian trades with some regional limitations
Best For
Small to medium-sized trade businesses in Australia or similar markets needing integrated scheduling and job management.
Pricing
Starts at AUD $69/month for solo users, with team plans from $139/month scaling by user count and features.
FieldPulse
specializedMobile-first field service app for scheduling jobs, assigning tasks, tracking time, and processing payments on-site.
Visual Service Board with color-coded drag-and-drop scheduling and automated dispatching based on skills and location
FieldPulse is a cloud-based field service management software tailored for service businesses like HVAC, plumbing, and electrical contractors, offering tools for scheduling service calls, dispatching technicians, and managing jobs from quote to invoice. Its drag-and-drop scheduling interface provides real-time visibility into technician availability, routes, and job status via a centralized dashboard and mobile app. The platform integrates with QuickBooks and other accounting tools, enabling seamless invoicing and payments while supporting customer self-scheduling through a branded portal.
Pros
- Intuitive drag-and-drop scheduling with real-time updates
- Robust mobile app for technicians with GPS tracking and job details
- Strong integrations with QuickBooks and payment processors
Cons
- Pricing scales quickly with users and advanced features
- Limited reporting customization compared to enterprise competitors
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized field service businesses needing an all-in-one tool for efficient call scheduling and dispatch without complex setup.
Pricing
Starts at $65/user/month (billed annually) for basic plans, up to $149/user/month for premium features; custom enterprise pricing available.
Conclusion
Across the reviewed tools, the top three rise to the forefront, with ServiceTitan leading as the comprehensive choice, optimizing scheduling, dispatching, and customer service seamlessly. Housecall Pro stands out for its all-in-one convenience, ideal for home service professionals, while Jobber streamlines quoting and team coordination. ServiceTitan remains the top pick for holistic field service management, though alternatives like Housecall Pro and Jobber suit specific needs.
Take the first step toward efficient operations—explore ServiceTitan today to unlock its powerful scheduling and management features.
Tools Reviewed
All tools were independently evaluated for this comparison