Quick Overview
- 1#1: Jobber - All-in-one field service management software with CRM, scheduling, invoicing, and customer management for service businesses.
- 2#2: Housecall Pro - Comprehensive CRM and operations platform for home service pros including scheduling, dispatching, payments, and marketing tools.
- 3#3: ServiceTitan - Enterprise-grade CRM and field service software with advanced dispatching, reporting, and customer portals for scaling service companies.
- 4#4: Service Fusion - Cloud-based CRM solution for service businesses featuring job scheduling, invoicing, QuickBooks integration, and technician management.
- 5#5: FieldPulse - Mobile-first CRM and field service app for scheduling jobs, managing customers, invoicing, and tracking payments on the go.
- 6#6: Kickserv - Simple CRM and scheduling software designed for service businesses to manage jobs, customers, and teams efficiently.
- 7#7: RazorSync - Field service CRM with mobile scheduling, invoicing, GPS tracking, and customer relationship tools for service pros.
- 8#8: Fergus - Trade-focused CRM software for job management, quoting, invoicing, and customer communications in service industries.
- 9#9: Aspire - Operational CRM platform for service businesses with scheduling, revenue management, and performance analytics.
- 10#10: SuccessWare21 - Robust CRM and business management system for service companies handling dispatching, accounting, and customer data.
We ranked these tools based on core functionality (scheduling, invoicing, customer relationship management), ease of use, and overall value, ensuring they meet the dynamic needs of modern service operations.
Comparison Table
This comparison table evaluates leading service business CRM software tools—including Jobber, Housecall Pro, ServiceTitan, and more—providing readers with clear insights into key features, usability, and operational fit to find the right solution for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Jobber All-in-one field service management software with CRM, scheduling, invoicing, and customer management for service businesses. | specialized | 9.4/10 | 9.5/10 | 9.2/10 | 9.0/10 |
| 2 | Housecall Pro Comprehensive CRM and operations platform for home service pros including scheduling, dispatching, payments, and marketing tools. | specialized | 9.3/10 | 9.6/10 | 9.1/10 | 8.8/10 |
| 3 | ServiceTitan Enterprise-grade CRM and field service software with advanced dispatching, reporting, and customer portals for scaling service companies. | enterprise | 9.2/10 | 9.6/10 | 7.8/10 | 8.4/10 |
| 4 | Service Fusion Cloud-based CRM solution for service businesses featuring job scheduling, invoicing, QuickBooks integration, and technician management. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 5 | FieldPulse Mobile-first CRM and field service app for scheduling jobs, managing customers, invoicing, and tracking payments on the go. | specialized | 8.4/10 | 8.6/10 | 8.3/10 | 8.0/10 |
| 6 | Kickserv Simple CRM and scheduling software designed for service businesses to manage jobs, customers, and teams efficiently. | specialized | 8.1/10 | 8.5/10 | 8.0/10 | 7.7/10 |
| 7 | RazorSync Field service CRM with mobile scheduling, invoicing, GPS tracking, and customer relationship tools for service pros. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
| 8 | Fergus Trade-focused CRM software for job management, quoting, invoicing, and customer communications in service industries. | specialized | 8.2/10 | 8.5/10 | 8.7/10 | 7.9/10 |
| 9 | Aspire Operational CRM platform for service businesses with scheduling, revenue management, and performance analytics. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 10 | SuccessWare21 Robust CRM and business management system for service companies handling dispatching, accounting, and customer data. | specialized | 8.0/10 | 8.5/10 | 7.2/10 | 7.5/10 |
All-in-one field service management software with CRM, scheduling, invoicing, and customer management for service businesses.
Comprehensive CRM and operations platform for home service pros including scheduling, dispatching, payments, and marketing tools.
Enterprise-grade CRM and field service software with advanced dispatching, reporting, and customer portals for scaling service companies.
Cloud-based CRM solution for service businesses featuring job scheduling, invoicing, QuickBooks integration, and technician management.
Mobile-first CRM and field service app for scheduling jobs, managing customers, invoicing, and tracking payments on the go.
Simple CRM and scheduling software designed for service businesses to manage jobs, customers, and teams efficiently.
Field service CRM with mobile scheduling, invoicing, GPS tracking, and customer relationship tools for service pros.
Trade-focused CRM software for job management, quoting, invoicing, and customer communications in service industries.
Operational CRM platform for service businesses with scheduling, revenue management, and performance analytics.
Robust CRM and business management system for service companies handling dispatching, accounting, and customer data.
Jobber
specializedAll-in-one field service management software with CRM, scheduling, invoicing, and customer management for service businesses.
Client Hub for self-service client portals where customers can request services, approve quotes, view invoices, and pay online
Jobber is a comprehensive field service management platform tailored for service-based businesses like landscaping, HVAC, plumbing, and cleaning companies. It combines CRM, scheduling, dispatching, invoicing, payments, and client communication into a single intuitive system to streamline operations. With mobile apps for techs, GPS tracking, and integrations like QuickBooks, Jobber helps businesses grow by automating repetitive tasks and improving customer satisfaction.
Pros
- All-in-one platform covering quoting to payments with seamless automation
- Robust mobile app for field teams with GPS routing and time tracking
- Excellent integrations and 24/7 customer support
Cons
- Higher-tier plans needed for advanced reporting and unlimited requests
- Pricing scales up quickly for larger teams
- Customization options limited compared to enterprise alternatives
Best For
Small to medium-sized field service businesses seeking an end-to-end CRM and operations platform to manage jobs, clients, and finances efficiently.
Pricing
Lite ($49/mo annual), Core ($119/mo), Connect ($249/mo), Grow ($449/mo); all billed annually with 14-day free trial; per-business pricing with user limits on lower tiers.
Housecall Pro
specializedComprehensive CRM and operations platform for home service pros including scheduling, dispatching, payments, and marketing tools.
Real-time GPS dispatching with live ETAs and route optimization for efficient technician management
Housecall Pro is an all-in-one field service management platform designed specifically for home service businesses like HVAC, plumbing, electrical, and cleaning companies. It streamlines operations with features including online scheduling, automated dispatching, invoicing, payments, and CRM tools to manage customer relationships and recurring jobs. The software also offers marketing automation, QuickBooks integration, and a robust mobile app for technicians in the field.
Pros
- Comprehensive all-in-one toolkit covering scheduling, dispatching, invoicing, and CRM
- Excellent mobile app with GPS tracking and real-time communication for field teams
- Strong integrations with QuickBooks, Google, and payment processors for seamless workflows
Cons
- Higher pricing tiers can be expensive for very small businesses
- Steep learning curve for advanced customization and reporting features
- Limited third-party app integrations compared to broader CRM platforms
Best For
Mid-sized home service businesses with mobile workforces needing integrated scheduling, dispatching, and customer management.
Pricing
Starts at $65/user/month (Essential plan, billed annually) up to $229/user/month (Max plan); 14-day free trial available.
ServiceTitan
enterpriseEnterprise-grade CRM and field service software with advanced dispatching, reporting, and customer portals for scaling service companies.
Smart Dispatching with AI-optimized routing and drag-and-drop scheduling board
ServiceTitan is an all-in-one CRM and operations platform tailored for field service businesses like HVAC, plumbing, electrical, and appliance repair companies. It handles scheduling, dispatching, invoicing, customer relationship management, marketing automation, and performance analytics to streamline operations and drive revenue growth. With mobile apps for technicians and real-time dashboards, it enables efficient job management from quote to payment.
Pros
- Comprehensive end-to-end platform covering CRM, dispatching, and accounting integrations
- Powerful analytics and reporting for revenue optimization and technician performance
- Robust mobile app with GPS tracking and real-time communication
Cons
- Steep learning curve due to extensive features
- High pricing that may not suit small businesses
- Custom implementation can take time and require training
Best For
Mid-to-large field service companies seeking scalable, enterprise-grade CRM and operations management.
Pricing
Custom pricing starting at around $300-$500 per technician/month, plus setup fees; scales with business size and modules.
Service Fusion
specializedCloud-based CRM solution for service businesses featuring job scheduling, invoicing, QuickBooks integration, and technician management.
Advanced dispatching board with real-time GPS technician tracking and intelligent routing
Service Fusion is a comprehensive field service management platform tailored for service businesses like HVAC, plumbing, electrical, and appliance repair companies. It combines CRM capabilities with scheduling, dispatching, invoicing, inventory management, and QuickBooks integration to streamline operations. The software features a mobile app for technicians, enabling real-time job updates, GPS tracking, and on-site payments.
Pros
- Robust scheduling and dispatching with GPS tracking and route optimization
- Seamless QuickBooks integration for automated accounting
- Intuitive mobile app for technicians with offline access
Cons
- Pricing scales quickly with additional users and features
- Steep learning curve for advanced customization
- Customer support response times can vary
Best For
Mid-sized service businesses (5-50 technicians) in trades like HVAC and plumbing needing integrated CRM and field service management.
Pricing
Starts at $195/month for up to 3 users; scales to $300+/month for larger teams with custom quotes available.
FieldPulse
specializedMobile-first CRM and field service app for scheduling jobs, managing customers, invoicing, and tracking payments on the go.
Technician mobile app with real-time job updates, photo capture, and electronic signatures for seamless field-to-office workflow
FieldPulse is a cloud-based field service management software tailored for service businesses, offering tools for job scheduling, dispatching, CRM, invoicing, and payments. It features a robust mobile app that allows technicians to manage jobs on-site, capture signatures, update statuses, and process payments in real-time. The platform integrates seamlessly with QuickBooks and other accounting tools, helping businesses streamline operations from quote to cash.
Pros
- Intuitive mobile app with offline access for technicians
- Strong QuickBooks integration and automated invoicing
- Real-time dispatching and GPS tracking
Cons
- Pricing scales quickly for larger teams
- Reporting features lack deep customization
- Limited advanced analytics compared to enterprise competitors
Best For
Field service businesses like HVAC, plumbing, electrical, and landscaping companies with mobile workforces needing efficient scheduling and on-site management.
Pricing
Starts at $65/user/month (Essentials), $95/user/month (Pro), $165/user/month (Enterprise), billed annually; custom quotes available.
Kickserv
specializedSimple CRM and scheduling software designed for service businesses to manage jobs, customers, and teams efficiently.
The visual drag-and-drop dispatch board with real-time GPS technician tracking
Kickserv is a cloud-based field service management software designed for service businesses like HVAC, plumbing, and landscaping, offering tools for scheduling, dispatching, customer relationship management, invoicing, and payments. It streamlines operations with a drag-and-drop dispatch board, mobile apps for technicians, and integrations with QuickBooks and other accounting tools. The platform emphasizes real-time visibility and efficiency for managing jobs from quote to completion.
Pros
- Intuitive drag-and-drop scheduling and dispatch board for efficient job management
- Robust mobile app with GPS tracking and real-time updates for field technicians
- Seamless invoicing, payments, and QuickBooks integration to simplify billing
Cons
- Pricing can become expensive with additional users and higher tiers
- Limited advanced reporting and customization options compared to enterprise competitors
- Occasional reports of customer support responsiveness issues
Best For
Small to mid-sized service businesses focused on field operations that need straightforward scheduling, dispatching, and CRM without complex enterprise features.
Pricing
Starts at $59/user/month (Basic), $99/user/month (Pro), $159/user/month (Max), billed annually with a 14-day free trial.
RazorSync
specializedField service CRM with mobile scheduling, invoicing, GPS tracking, and customer relationship tools for service pros.
Live GPS fleet tracking with geofencing and automated arrival notifications for precise job management
RazorSync is a cloud-based field service management (FSM) software tailored for service businesses like HVAC, plumbing, electrical, and pest control contractors. It streamlines scheduling, dispatching, technician tracking via GPS, invoicing, and payments through intuitive mobile apps for field teams. The platform also includes CRM capabilities for customer data management, job history, and QuickBooks integration to unify back-office operations.
Pros
- Robust mobile app with offline access for technicians
- Real-time GPS tracking and dynamic scheduling
- Seamless QuickBooks integration for invoicing and accounting
Cons
- User interface appears somewhat dated
- Limited advanced CRM customization options
- Reporting features lack depth compared to competitors
Best For
Small to mid-sized field service businesses needing mobile dispatching, GPS tracking, and basic CRM for trades like HVAC and plumbing.
Pricing
Starts at $65/user/month (billed annually) for basic plans, scaling to $125+/user/month for advanced features; custom enterprise pricing available.
Fergus
specializedTrade-focused CRM software for job management, quoting, invoicing, and customer communications in service industries.
Live job costing that updates profitability in real-time as timesheets and expenses are logged
Fergus is a cloud-based job management platform tailored for trade service businesses like electricians, plumbers, and HVAC technicians. It centralizes quoting, scheduling, timesheeting, invoicing, inventory tracking, and GPS-enabled field updates via intuitive web and mobile apps. The software provides real-time job costing and profitability insights to help service teams optimize operations and cash flow.
Pros
- Robust mobile app for field technicians with GPS timesheeting and photo uploads
- Real-time job profitability tracking and integrated invoicing
- Seamless integrations with accounting tools like Xero and QuickBooks
Cons
- Limited advanced CRM marketing or sales pipeline tools
- Pricing can add up for larger teams with per-user model
- Reporting lacks deep customization options
Best For
Small to medium trade service businesses needing streamlined field service management and job costing.
Pricing
Starts at $59 AUD per user/month (Basic), $89 (Pro), $119 (Enterprise); annual discounts available.
Aspire
enterpriseOperational CRM platform for service businesses with scheduling, revenue management, and performance analytics.
AI-powered dynamic dispatching that automatically optimizes technician schedules, routes, and assignments in real-time
Aspire (aspire.io) is an all-in-one operations platform tailored for home service businesses like HVAC, plumbing, electrical, and landscaping contractors. It combines CRM, scheduling, dispatching, job management, invoicing, payments, and marketing automation to streamline field service operations. The software features a technician mobile app, customer portal, and integrations with tools like QuickBooks for seamless accounting.
Pros
- Comprehensive all-in-one solution eliminates need for multiple tools
- Powerful drag-and-drop scheduling and dynamic dispatching
- Strong mobile app and QuickBooks integration for technicians and accounting
Cons
- Steep learning curve for new users due to extensive features
- Pricing is custom and can be expensive for smaller businesses
- Primarily optimized for home services, less flexible for other industries
Best For
Mid-sized home service contractors seeking an end-to-end platform for operations, dispatching, and customer management.
Pricing
Custom quotes based on business size and users; typically starts at $100-200 per user/month with tiers for essential, pro, and enterprise features.
SuccessWare21
specializedRobust CRM and business management system for service companies handling dispatching, accounting, and customer data.
Advanced dynamic dispatching with GPS route optimization and technician productivity tracking tailored for recurring service routes
SuccessWare21 is a robust CRM and business management software tailored for field service industries like pest control, lawn care, HVAC, plumbing, and cleaning services. It streamlines operations with features for customer management, scheduling, dispatching, invoicing, inventory control, and reporting. The platform includes a mobile app for technicians to handle jobs on-site, capture signatures, and update statuses in real-time, integrating seamlessly with QuickBooks for accounting.
Pros
- Industry-specific tools for service businesses like pest control and HVAC
- Strong mobile app with GPS tracking and real-time updates
- Reliable QuickBooks integration and comprehensive reporting
Cons
- Dated user interface that may feel clunky
- Custom pricing lacks transparency and can be expensive for small teams
- Steeper learning curve for non-technical users
Best For
Medium-sized field service businesses in pest control, landscaping, or HVAC needing specialized scheduling and dispatching tools.
Pricing
Custom quotes starting at $150-$300/month based on users, modules, and business size; no public tiers available.
Conclusion
The top three service business CRM tools each bring distinct strengths to the table—Jobber leads with its all-in-one field service management, Housecall Pro impresses with its comprehensive CRM and operations platform, and ServiceTitan stands out as an enterprise-grade choice for scaling. Ultimately, Jobber earns the top spot for its versatile blend of scheduling, invoicing, and customer management, making it a standout for diverse service operations.
Ready to transform your service business? Start with the top-ranked tool, Jobber, and unlock streamlined workflows, efficient customer relationships, and seamless growth.
Tools Reviewed
All tools were independently evaluated for this comparison