Quick Overview
- 1#1: PointClickCare - Comprehensive cloud-based EHR platform for managing resident care, billing, staffing, and compliance in senior living facilities.
- 2#2: MatrixCare - End-to-end EHR solution for post-acute and senior living care, including clinical documentation, revenue cycle management, and analytics.
- 3#3: Yardi Senior Living - Integrated property management and resident care software tailored for senior housing communities with robust accounting and leasing features.
- 4#4: Eldermark - All-in-one operations platform for assisted living and CCRC, streamlining admissions, care planning, billing, and CRM.
- 5#5: American HealthTech - Long-term care software suite offering EHR, point-of-care documentation, MDS management, and financial tools for nursing homes.
- 6#6: SigmaCare - Cloud-based EMR system designed for skilled nursing and senior living, featuring real-time clinical data and regulatory compliance tools.
- 7#7: myUnity by Netsmart - Integrated EHR and care management platform for long-term care, supporting clinical workflows, telehealth, and population health.
- 8#8: Caremerge - Care coordination and engagement platform that connects residents, families, staff, and providers in senior living communities.
- 9#9: Sentrics - Resident-focused operations software for senior living, including concierge services, billing, and activity management.
- 10#10: OnShift - Workforce management solution for senior care, optimizing staff scheduling, time tracking, and labor cost control.
Tools were ranked based on feature breadth, clinical and operational integration, user-friendly design, and long-term value, ensuring they meet the evolving demands of senior care environments.
Comparison Table
Effective senior living management software is essential for optimizing operations; this comparison table analyzes leading tools like PointClickCare, MatrixCare, Yardi Senior Living, Eldermark, and American HealthTech, examining their key features, integration strengths, and suitability for varying facility sizes. Readers will learn to identify the solution that aligns best with their community’s unique needs, operational workflows, and growth objectives.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Comprehensive cloud-based EHR platform for managing resident care, billing, staffing, and compliance in senior living facilities. | enterprise | 9.2/10 | 9.5/10 | 7.9/10 | 8.6/10 |
| 2 | MatrixCare End-to-end EHR solution for post-acute and senior living care, including clinical documentation, revenue cycle management, and analytics. | enterprise | 8.9/10 | 9.4/10 | 7.7/10 | 8.3/10 |
| 3 | Yardi Senior Living Integrated property management and resident care software tailored for senior housing communities with robust accounting and leasing features. | enterprise | 9.1/10 | 9.4/10 | 7.8/10 | 8.6/10 |
| 4 | Eldermark All-in-one operations platform for assisted living and CCRC, streamlining admissions, care planning, billing, and CRM. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.3/10 |
| 5 | American HealthTech Long-term care software suite offering EHR, point-of-care documentation, MDS management, and financial tools for nursing homes. | enterprise | 8.4/10 | 8.7/10 | 7.9/10 | 8.2/10 |
| 6 | SigmaCare Cloud-based EMR system designed for skilled nursing and senior living, featuring real-time clinical data and regulatory compliance tools. | specialized | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 7 | myUnity by Netsmart Integrated EHR and care management platform for long-term care, supporting clinical workflows, telehealth, and population health. | enterprise | 8.3/10 | 9.1/10 | 7.4/10 | 8.0/10 |
| 8 | Caremerge Care coordination and engagement platform that connects residents, families, staff, and providers in senior living communities. | specialized | 8.2/10 | 8.4/10 | 8.7/10 | 7.8/10 |
| 9 | Sentrics Resident-focused operations software for senior living, including concierge services, billing, and activity management. | specialized | 8.2/10 | 9.1/10 | 8.0/10 | 7.6/10 |
| 10 | OnShift Workforce management solution for senior care, optimizing staff scheduling, time tracking, and labor cost control. | enterprise | 7.9/10 | 8.4/10 | 7.8/10 | 7.5/10 |
Comprehensive cloud-based EHR platform for managing resident care, billing, staffing, and compliance in senior living facilities.
End-to-end EHR solution for post-acute and senior living care, including clinical documentation, revenue cycle management, and analytics.
Integrated property management and resident care software tailored for senior housing communities with robust accounting and leasing features.
All-in-one operations platform for assisted living and CCRC, streamlining admissions, care planning, billing, and CRM.
Long-term care software suite offering EHR, point-of-care documentation, MDS management, and financial tools for nursing homes.
Cloud-based EMR system designed for skilled nursing and senior living, featuring real-time clinical data and regulatory compliance tools.
Integrated EHR and care management platform for long-term care, supporting clinical workflows, telehealth, and population health.
Care coordination and engagement platform that connects residents, families, staff, and providers in senior living communities.
Resident-focused operations software for senior living, including concierge services, billing, and activity management.
Workforce management solution for senior care, optimizing staff scheduling, time tracking, and labor cost control.
PointClickCare
enterpriseComprehensive cloud-based EHR platform for managing resident care, billing, staffing, and compliance in senior living facilities.
Integrated MDS 3.0 and billing engine that automates reimbursement workflows with real-time RAI calculations
PointClickCare is a leading cloud-based EHR and management platform tailored for senior living, long-term care, skilled nursing, and assisted living facilities. It provides end-to-end solutions including clinical documentation, care planning, billing, staffing, and analytics to optimize operations and resident care. With robust interoperability and mobile accessibility, it supports the full continuum of post-acute care.
Pros
- Comprehensive all-in-one platform covering clinical, financial, and operational needs
- Strong interoperability with labs, pharmacies, and hospitals via extensive partner ecosystem
- Advanced analytics and reporting for compliance and quality improvement
Cons
- Steep learning curve for new users due to feature depth
- High implementation and customization costs
- Occasional interface lag in high-volume environments
Best For
Large senior living operators and multi-facility chains needing scalable, enterprise-grade EHR and management tools.
Pricing
Custom enterprise pricing; typically $100-$300 per bed/month depending on modules, with setup fees and annual contracts.
MatrixCare
enterpriseEnd-to-end EHR solution for post-acute and senior living care, including clinical documentation, revenue cycle management, and analytics.
Unified Resident Management dashboard providing a 360-degree view of resident care, finances, and outcomes in real-time
MatrixCare is a comprehensive EHR and management platform tailored for senior living communities, including assisted living, memory care, and skilled nursing facilities. It streamlines resident care planning, clinical documentation, medication management, billing, and regulatory compliance such as MDS and QAPI reporting. The software provides real-time analytics and interoperability to enhance operational efficiency and resident outcomes across post-acute care settings.
Pros
- Extensive clinical and financial modules with strong regulatory compliance tools
- Advanced analytics and reporting for data-driven decisions
- Seamless interoperability with other healthcare systems
Cons
- Steep learning curve due to feature depth
- High implementation and customization costs
- Occasional reports of slower customer support response times
Best For
Large senior living operators and multi-facility chains needing a robust, integrated EHR for clinical, financial, and operational management.
Pricing
Custom quote-based pricing, typically $100-300 per bed/month depending on modules, facility size, and implementation scope.
Yardi Senior Living
enterpriseIntegrated property management and resident care software tailored for senior housing communities with robust accounting and leasing features.
Integrated clinical management (eMAR, ADL tracking, and care plans) seamlessly linked to financial and operational modules
Yardi Senior Living is a comprehensive, enterprise-grade property management platform tailored for senior housing operators, including independent living, assisted living, and memory care facilities. It integrates resident management, billing, accounting, clinical care tracking (like eMAR and ADL documentation), staff scheduling, and compliance reporting into a single system. The software supports large portfolios with scalability, customization, and real-time analytics to optimize operations and resident care.
Pros
- All-in-one integration of financials, property management, and clinical care
- Powerful reporting and compliance tools for regulatory requirements
- Scalable for multi-site enterprise operations with strong customization
Cons
- Steep learning curve and complex interface for new users
- Lengthy and expensive implementation process
- High ongoing costs for smaller operators
Best For
Large senior living chains or multi-community operators needing robust, integrated enterprise software.
Pricing
Custom quote-based pricing; modular subscriptions typically start at $5,000+/month for mid-sized portfolios, scaling with units and features.
Eldermark
specializedAll-in-one operations platform for assisted living and CCRC, streamlining admissions, care planning, billing, and CRM.
Integrated eMAR and clinical documentation with real-time staff handoff for enhanced resident safety
Eldermark is a cloud-based management platform tailored for senior living communities, including assisted living, independent living, and memory care facilities. It provides tools for resident management, clinical documentation, staff scheduling, billing, and compliance reporting to streamline daily operations. With a focus on care coordination and real-time insights, it helps operators improve resident outcomes while reducing administrative burdens.
Pros
- Comprehensive clinical tools like eMAR and care planning
- Robust reporting and analytics for compliance
- Strong integrations with pharmacy and EHR systems
Cons
- Pricing can be high for smaller communities
- Initial setup and training require time investment
- Limited customization options for unique workflows
Best For
Mid-sized to large senior living operators seeking an all-in-one platform for clinical and operational management.
Pricing
Custom pricing based on community size and modules, typically $6-12 per resident per month with enterprise plans available.
American HealthTech
enterpriseLong-term care software suite offering EHR, point-of-care documentation, MDS management, and financial tools for nursing homes.
Integrated MDS 3.0 and care planning with real-time billing synchronization
American HealthTech (aht.com) provides a comprehensive EHR and management platform tailored for senior living facilities, including assisted living, independent living, and memory care communities. The software streamlines resident admissions, care planning, staff scheduling, billing, and compliance reporting with integrated clinical and financial tools. It emphasizes regulatory compliance, such as with CMS and state requirements, while supporting operational efficiency in long-term care settings.
Pros
- Strong integration of clinical documentation and financial billing
- Robust compliance and reporting tools for senior living regulations
- Reliable customer support with dedicated implementation teams
Cons
- User interface feels somewhat dated and less intuitive for new users
- Limited native mobile app functionality compared to modern competitors
- Customization requires vendor assistance, slowing setup
Best For
Mid-sized senior living operators seeking reliable EHR-financial integration without needing cutting-edge mobile features.
Pricing
Quote-based pricing starting around $100-200 per bed/month, depending on modules and facility size.
SigmaCare
specializedCloud-based EMR system designed for skilled nursing and senior living, featuring real-time clinical data and regulatory compliance tools.
Advanced eMAR with barcode scanning and real-time medication alerts for enhanced resident safety
SigmaCare is a comprehensive EHR and management platform tailored for senior living communities, including assisted living, memory care, independent living, and skilled nursing facilities. It streamlines clinical documentation, medication administration via eMAR, care planning, staff scheduling, billing, and regulatory compliance such as MDS 3.0 reporting. The software integrates point-of-care tools to enhance resident safety and operational efficiency in long-term care settings.
Pros
- Robust EHR with specialized senior care workflows including eMAR and real-time alerts
- Strong compliance tools for MDS, state surveys, and HIPAA
- Integrated billing and revenue cycle management
Cons
- Steep learning curve for non-tech-savvy staff
- Higher pricing may strain smaller facilities
- Limited third-party integrations compared to larger competitors
Best For
Mid-to-large senior living operators needing in-depth clinical documentation and compliance management across multiple facilities.
Pricing
Custom subscription pricing, typically $15-$30 per resident per month based on modules, facility size, and users; requires quote.
myUnity by Netsmart
enterpriseIntegrated EHR and care management platform for long-term care, supporting clinical workflows, telehealth, and population health.
Advanced Health Information Exchange (HIE) integration for real-time data sharing across the care continuum
myUnity by Netsmart is a robust electronic health record (EHR) and management platform tailored for senior living facilities, including assisted living, skilled nursing, and memory care. It offers integrated tools for resident assessment, care planning, medication management, billing, and compliance with regulations like MDS 3.0. The platform emphasizes interoperability, enabling seamless data exchange across post-acute care settings to support continuum of care.
Pros
- Comprehensive EHR with strong clinical and administrative modules
- Excellent interoperability and HIE capabilities for care coordination
- Reliable compliance tools tailored to senior living regulations
Cons
- Steep learning curve for non-technical staff
- Customization can be limited without additional support
- Higher upfront implementation costs
Best For
Mid-to-large senior living operators seeking an integrated EHR platform with advanced interoperability for multi-facility management.
Pricing
Custom enterprise pricing; typically subscription-based starting at $50-100 per resident/month depending on modules and facility size—contact Netsmart for quotes.
Caremerge
specializedCare coordination and engagement platform that connects residents, families, staff, and providers in senior living communities.
Resident360 unified dashboard providing a holistic, real-time view of resident clinical, financial, and engagement data
Caremerge is an all-in-one senior living management platform that integrates electronic health records (EHR), care coordination, billing, CRM, and analytics for assisted living, memory care, and independent living communities. It streamlines operations by providing a unified view of resident data, automating workflows, and supporting regulatory compliance. The software emphasizes interoperability with third-party systems and focuses on improving care quality while driving occupancy and revenue.
Pros
- Comprehensive integration of clinical, financial, and marketing tools in one platform
- Intuitive interface with mobile accessibility for staff
- Strong focus on data analytics and reporting for operational insights
Cons
- Pricing can be higher for smaller communities
- Limited customization in advanced reporting compared to top competitors
- Occasional integration challenges with legacy systems
Best For
Mid-sized senior living operators seeking an integrated platform to unify care, billing, and sales efforts without multiple vendors.
Pricing
Custom pricing starting at around $15 per resident/month, scaled by community size, modules, and implementation fees.
Sentrics
specializedResident-focused operations software for senior living, including concierge services, billing, and activity management.
Disposable incontinence sensor pads that detect moisture events discreetly and trigger instant staff alerts without resident discomfort.
Sentrics offers a specialized connected care platform for senior living communities, focusing on resident safety through wireless nurse call systems, wander management, fall detection, and incontinence monitoring. It integrates sensors, wearables, and disposable pads with a central software dashboard to provide real-time alerts to caregivers via mobile apps and EHR systems. This solution enhances proactive care in assisted living and memory care settings by reducing response times and preventing incidents.
Pros
- Comprehensive resident monitoring with fall detection, wander prevention, and incontinence alerts
- Seamless integration with EHR, nurse call, and mobile devices for real-time notifications
- Scalable wireless hardware that's reliable and easy to install in various facility sizes
Cons
- Narrow focus on clinical alerting rather than full senior living management like billing or CRM
- Upfront hardware costs and installation requirements
- Custom pricing lacks transparency and may be steep for smaller facilities
Best For
Senior living communities emphasizing resident safety and clinical monitoring in assisted or memory care environments.
Pricing
Custom quotes based on facility size and features; typically includes hardware purchase (~$100-300 per resident) plus monthly SaaS fees (~$10-25 per bed).
OnShift
enterpriseWorkforce management solution for senior care, optimizing staff scheduling, time tracking, and labor cost control.
AutoSchedule with intelligent demand forecasting that auto-fills shifts to minimize gaps and overtime
OnShift is a workforce management platform tailored for senior living and post-acute care facilities, focusing on shift scheduling, time and attendance tracking, and staffing optimization. It automates employee scheduling with forecasting tools to match staffing needs with resident care demands, while offering applicant tracking and compliance reporting. The software integrates with payroll systems and provides a mobile app for employee self-service, helping reduce labor costs and overtime.
Pros
- Advanced AI-powered scheduling and forecasting for efficient staffing
- Mobile app enables easy employee time punches and shift swaps
- Strong compliance tools and payroll integrations reduce administrative burden
Cons
- Pricing can be steep for small facilities without high volume
- Initial setup and customization require significant configuration time
- Limited depth in resident-specific care coordination features
Best For
Mid-to-large senior living communities prioritizing workforce scheduling and labor cost control over full resident management.
Pricing
Custom enterprise pricing starting at around $5,000/month for mid-sized facilities, based on modules, users, and locations; requires quote.
Conclusion
Thoroughly evaluating the landscape of senior living management software reveals PointClickCare as the top performer, boasting a comprehensive cloud-based platform that integrates care management, billing, staffing, and compliance. MatrixCare follows with its end-to-end EHR solution, ideal for post-acute and senior living care, while Yardi Senior Living stands out for its integrated property management and resident care features. Each tool offers unique strengths, but PointClickCare leads as the most versatile choice, with MatrixCare and Yardi as excellent alternatives for specific operational needs.
Take the first step toward more efficient, resident-focused operations—explore PointClickCare today to experience its seamless management of daily tasks, clinical workflows, and financials, setting your facility up for success.
Tools Reviewed
All tools were independently evaluated for this comparison