Quick Overview
- 1#1: PointClickCare - Comprehensive cloud-based EHR platform managing clinical documentation, billing, and care coordination for senior living and long-term care facilities.
- 2#2: MatrixCare - Integrated post-acute care software suite for electronic health records, revenue cycle management, and resident care in senior facilities.
- 3#3: Netsmart myUnity - End-to-end EHR solution for post-acute care, including skilled nursing, therapy, and senior rehabilitation services.
- 4#4: American HealthTech - Robust EHR and financial management software tailored for long-term care and senior care providers.
- 5#5: SigmaCare - Real-time EHR platform with MDS, billing, and care planning tools for skilled nursing facilities.
- 6#6: Cantata Health - EHR and operational software for senior care, hospice, and human services organizations.
- 7#7: Eldermark - All-in-one operations platform for senior living communities handling admissions, care plans, and billing.
- 8#8: Sentrics - Senior living management software for leasing, care coordination, and resident engagement.
- 9#9: Caremerge - Care coordination and family engagement platform for senior living communities.
- 10#10: AlayaCare - Cloud-based home care software for scheduling, EVV, billing, and client management in senior home care.
These tools were ranked based on robust feature sets (including clinical documentation, billing, and care coordination), noted user satisfaction and reliability, intuitive design for staff, and strong return on investment, ensuring they meet the evolving demands of senior care providers.
Comparison Table
Senior care software is vital for optimizing operations, coordinating care, and boosting resident experiences, with platforms ranging from PointClickCare to SigmaCare. This comparison table breaks down leading tools like MatrixCare, American HealthTech, and Netsmart myUnity, highlighting key features and functionalities. Readers will gain clarity on how each solution aligns with their facility’s needs to make informed selections.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Comprehensive cloud-based EHR platform managing clinical documentation, billing, and care coordination for senior living and long-term care facilities. | enterprise | 9.3/10 | 9.7/10 | 7.9/10 | 8.8/10 |
| 2 | MatrixCare Integrated post-acute care software suite for electronic health records, revenue cycle management, and resident care in senior facilities. | enterprise | 9.1/10 | 9.4/10 | 7.8/10 | 8.5/10 |
| 3 | Netsmart myUnity End-to-end EHR solution for post-acute care, including skilled nursing, therapy, and senior rehabilitation services. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 4 | American HealthTech Robust EHR and financial management software tailored for long-term care and senior care providers. | enterprise | 8.3/10 | 8.7/10 | 7.8/10 | 8.1/10 |
| 5 | SigmaCare Real-time EHR platform with MDS, billing, and care planning tools for skilled nursing facilities. | enterprise | 8.2/10 | 8.7/10 | 7.8/10 | 8.0/10 |
| 6 | Cantata Health EHR and operational software for senior care, hospice, and human services organizations. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 7 | Eldermark All-in-one operations platform for senior living communities handling admissions, care plans, and billing. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 8 | Sentrics Senior living management software for leasing, care coordination, and resident engagement. | enterprise | 8.2/10 | 9.0/10 | 8.4/10 | 7.8/10 |
| 9 | Caremerge Care coordination and family engagement platform for senior living communities. | specialized | 8.5/10 | 9.0/10 | 8.0/10 | 8.0/10 |
| 10 | AlayaCare Cloud-based home care software for scheduling, EVV, billing, and client management in senior home care. | specialized | 8.1/10 | 8.6/10 | 7.9/10 | 7.6/10 |
Comprehensive cloud-based EHR platform managing clinical documentation, billing, and care coordination for senior living and long-term care facilities.
Integrated post-acute care software suite for electronic health records, revenue cycle management, and resident care in senior facilities.
End-to-end EHR solution for post-acute care, including skilled nursing, therapy, and senior rehabilitation services.
Robust EHR and financial management software tailored for long-term care and senior care providers.
Real-time EHR platform with MDS, billing, and care planning tools for skilled nursing facilities.
EHR and operational software for senior care, hospice, and human services organizations.
All-in-one operations platform for senior living communities handling admissions, care plans, and billing.
Senior living management software for leasing, care coordination, and resident engagement.
Care coordination and family engagement platform for senior living communities.
Cloud-based home care software for scheduling, EVV, billing, and client management in senior home care.
PointClickCare
enterpriseComprehensive cloud-based EHR platform managing clinical documentation, billing, and care coordination for senior living and long-term care facilities.
Market-leading ecosystem with 4,000+ integrations for seamless data exchange across clinical, billing, and ancillary systems
PointClickCare is the leading cloud-based EHR platform designed specifically for senior care providers, including long-term care facilities, skilled nursing, assisted living, and home health agencies. It offers comprehensive tools for clinical documentation, care planning, medication management, billing, compliance reporting (like MDS 3.0 and PDPM), and operational analytics. With robust interoperability and a vast partner ecosystem, it streamlines workflows, enhances resident care, and optimizes revenue cycles across the care continuum.
Pros
- Comprehensive all-in-one platform covering clinical, financial, and operational needs
- Superior interoperability with thousands of integrated partners and devices
- Advanced analytics and reporting for compliance and performance insights
Cons
- Steep learning curve due to extensive features and customization
- High implementation and ongoing costs, less ideal for small facilities
- Occasional user interface glitches and slow load times in high-volume use
Best For
Large senior care providers like skilled nursing facilities and multi-site operators needing a scalable, enterprise-grade EHR solution.
Pricing
Custom enterprise pricing based on facility size, beds/users, and modules; typically $100-$300 per bed/month with implementation fees starting at $50K+.
MatrixCare
enterpriseIntegrated post-acute care software suite for electronic health records, revenue cycle management, and resident care in senior facilities.
Acuity-based staffing optimizer that dynamically allocates resources based on real-time resident needs and predictive analytics
MatrixCare is a leading comprehensive EHR and operational platform tailored for post-acute and senior care providers, including skilled nursing facilities, assisted living, home health, hospice, and senior living communities. It streamlines clinical documentation, billing, staffing, medication management, and regulatory compliance through integrated modules. The software emphasizes interoperability, analytics, and care coordination to enhance resident outcomes and operational efficiency.
Pros
- Extensive modules covering full spectrum of senior care settings
- Robust compliance tools for MDS, PDPM, and HIPAA
- Powerful analytics and reporting for data-driven decisions
Cons
- Steep learning curve and complex interface
- High implementation costs and customization fees
- Occasional glitches in mobile access and speed
Best For
Mid-to-large senior care organizations with diverse facilities needing an all-in-one EHR for complex compliance and operations.
Pricing
Custom quote-based pricing; typically $250-$500 per bed/month plus significant one-time implementation fees.
Netsmart myUnity
enterpriseEnd-to-end EHR solution for post-acute care, including skilled nursing, therapy, and senior rehabilitation services.
Integrated revenue cycle management with automated MDS validation and claims scrubbing for optimized reimbursements
Netsmart myUnity is a comprehensive EHR platform tailored for post-acute and senior care providers, including skilled nursing facilities, assisted living, and long-term care communities. It offers integrated tools for clinical documentation, MDS 3.0 assessments, care planning, billing, and regulatory compliance to streamline operations and improve resident outcomes. The solution emphasizes interoperability, data analytics, and caregiver mobility through its unified platform.
Pros
- Robust MDS 3.0 and PDPM support for compliance and reimbursement accuracy
- Strong interoperability with national networks like Carequality
- Advanced analytics and reporting for quality improvement
Cons
- Steep learning curve and extensive training required
- High implementation costs and timeline for full deployment
- Interface can feel dated compared to modern cloud-native alternatives
Best For
Mid-to-large senior care facilities requiring enterprise-level EHR with deep regulatory compliance and revenue cycle management.
Pricing
Quote-based pricing, typically $150-$350 per resident/month depending on modules, facility size, and customization.
American HealthTech
enterpriseRobust EHR and financial management software tailored for long-term care and senior care providers.
Resident360 integrated platform that seamlessly combines EHR, billing, and care planning in one unified system
American HealthTech (aht.net) offers a comprehensive, integrated software platform tailored for senior care providers, including skilled nursing facilities, assisted living, and long-term care communities. Key modules include Resident Management for clinical documentation and care planning, Financials for billing and accounts receivable, Payroll, and compliance tools to meet regulatory requirements like MDS 3.0 and PDPM. With over 30 years in the industry, it streamlines operations by unifying clinical, financial, and administrative workflows to enhance resident care and facility efficiency.
Pros
- Comprehensive all-in-one suite covering clinical, financial, and operational needs
- Strong regulatory compliance tools tailored for senior care standards
- Reliable customer support with deep industry expertise
Cons
- User interface appears dated and less intuitive than newer competitors
- Steep learning curve during initial implementation and training
- Pricing can be premium for smaller facilities without full module utilization
Best For
Mid-to-large senior living facilities needing a proven, fully integrated platform for regulatory-heavy environments.
Pricing
Custom quotes based on facility size and modules; typically $150-300 per bed/month for full suite.
SigmaCare
enterpriseReal-time EHR platform with MDS, billing, and care planning tools for skilled nursing facilities.
Unified clinical and financial dashboard that automates MDS assessments and billing submission in one workflow
SigmaCare is a cloud-based EHR platform designed specifically for senior care providers, including skilled nursing facilities, assisted living, and long-term care settings. It offers tools for clinical documentation, care planning, MDS 3.0 assessments, billing, and compliance reporting to streamline operations and improve resident care. The software emphasizes point-of-care mobility and analytics to support regulatory adherence and revenue cycle management.
Pros
- Comprehensive compliance tools for MDS and regulatory requirements
- Integrated billing and revenue cycle management
- Mobile point-of-care documentation for efficient workflows
Cons
- Steep learning curve for new users
- Custom pricing can be expensive for small facilities
- Limited third-party integrations compared to competitors
Best For
Mid-to-large senior care facilities needing robust EHR with strong billing and compliance features.
Pricing
Custom pricing based on facility size and modules; typically per-bed or per-user subscription starting around $10-20 per resident/month.
Cantata Health
enterpriseEHR and operational software for senior care, hospice, and human services organizations.
Integrated behavioral health outcomes measurement tools that track progress and support value-based care reimbursements
Cantata Health offers a comprehensive electronic health records (EHR) platform designed primarily for behavioral health and human services, with strong applicability to senior care facilities managing mental health, dementia, and long-term care needs. The suite includes tools for clinical documentation, billing, compliance, telehealth, and outcomes measurement, enabling efficient care coordination across assisted living, nursing homes, and home health settings. It emphasizes regulatory adherence and data-driven insights to support senior populations with complex behavioral needs.
Pros
- Robust EHR with specialized behavioral health modules adaptable for senior care
- Strong compliance and billing integration reducing administrative burden
- Advanced analytics for outcomes tracking and quality improvement
Cons
- Steeper learning curve due to customization depth
- Less optimized for non-behavioral senior care workflows like ADL tracking
- Custom pricing can be opaque and higher for smaller facilities
Best For
Senior care providers focused on behavioral health, dementia care, and facilities requiring HIPAA-compliant EHR with revenue cycle management.
Pricing
Custom enterprise pricing based on facility size, users, and modules; typically starts at $200-500 per user/month with implementation fees—contact for quote.
Eldermark
specializedAll-in-one operations platform for senior living communities handling admissions, care plans, and billing.
Unified Resident 360 dashboard that consolidates all resident data, interactions, and care plans in one intuitive view
Eldermark is a cloud-based, all-in-one software platform tailored for senior living communities, including assisted living, memory care, and independent living facilities. It provides comprehensive tools for resident lifecycle management, from lead generation and CRM to care planning, electronic health records (EHR), billing, and ancillary services. The platform emphasizes operational efficiency, compliance, and data-driven insights to enhance staff productivity and resident outcomes.
Pros
- Comprehensive resident 360-degree view integrating CRM, care, and billing
- Robust reporting and analytics for operational insights
- Scalable cloud platform with mobile access for staff
Cons
- Custom pricing can be steep for smaller facilities
- Initial setup and training require significant time
- Fewer native integrations with some niche senior care tools
Best For
Mid-to-large senior living operators seeking an integrated platform to manage full operations without multiple vendors.
Pricing
Custom subscription pricing based on community size and modules; typically $8-15 per resident/month plus implementation fees.
Sentrics
enterpriseSenior living management software for leasing, care coordination, and resident engagement.
AI-driven fall detection and prevention with predictive analytics
Sentrics offers a specialized nurse call and resident monitoring platform for senior care facilities, featuring wireless pendants for emergency alerts, wander management, and fall detection. The system provides real-time notifications to staff via mobile apps and integrates with EHR/EMR systems for seamless documentation. It emphasizes resident safety through analytics, check-in/out tracking, and scalable deployment across assisted living and memory care environments.
Pros
- Advanced safety monitoring with fall detection and wander management
- Strong EHR integrations and real-time analytics
- Wireless setup scalable for facilities of all sizes
Cons
- Relies heavily on hardware pendants with installation needs
- Not a full EMR suite, lacking billing/staffing tools
- Custom pricing can lead to higher upfront costs
Best For
Assisted living and memory care facilities focused on enhancing resident safety through proactive monitoring and alerts.
Pricing
Custom quotes based on beds/residents; includes hardware purchase/lease plus monthly SaaS fees starting around $10-20 per resident.
Caremerge
specializedCare coordination and family engagement platform for senior living communities.
Integrated Family Portal providing secure, real-time access to care updates, schedules, and communication for families.
Caremerge is an all-in-one senior care platform designed for assisted living, memory care, and independent living communities. It integrates electronic health records (EHR), care coordination, family portals, staffing, billing, and operational analytics into a unified system. The software emphasizes resident-centered care, real-time communication, and data-driven insights to improve outcomes and efficiency.
Pros
- Comprehensive all-in-one platform covering care, operations, and finance
- Robust family engagement portal for real-time updates
- Strong analytics and reporting for compliance and insights
Cons
- Custom pricing can be expensive for smaller communities
- Initial setup and learning curve for full feature adoption
- Limited native integrations with some third-party tools
Best For
Mid-to-large senior living operators needing integrated care management and family communication tools.
Pricing
Custom enterprise pricing based on community size, modules, and residents; typically $5-15 per resident per month with quotes required.
AlayaCare
specializedCloud-based home care software for scheduling, EVV, billing, and client management in senior home care.
AI-driven scheduling optimizer that automatically matches caregivers to shifts based on skills, location, and preferences
AlayaCare is a cloud-based home care management platform tailored for senior care agencies, offering end-to-end solutions for scheduling, electronic visit verification (EVV), billing, and caregiver management. It streamlines operations with a mobile-first app for caregivers, real-time compliance tools, and integrated CRM for client engagement. The software supports hospice and home health services, helping providers reduce administrative burdens and improve care coordination.
Pros
- Comprehensive EVV and scheduling with real-time updates
- Robust mobile app for caregivers with offline capabilities
- Integrated billing, payroll, and analytics for efficiency
Cons
- Steep learning curve for advanced features
- Custom pricing can be expensive for small agencies
- Limited reporting customization options
Best For
Mid-sized home care and hospice agencies seeking an all-in-one platform for compliance-heavy operations.
Pricing
Custom quote-based pricing; typically $5-15 per visit or user/month depending on agency size and modules.
Conclusion
The top senior care software tools reviewed provide essential support for managing clinical, financial, and operational needs in senior care settings. PointClickCare leads as the top choice, offering a comprehensive cloud-based platform that unifies EHR, billing, and care coordination. MatrixCare and Netsmart myUnity follow closely, standing out for their tailored focus on post-acute care and skilled services, making them strong alternatives for specific facility requirements. Each tool demonstrates excellence, but the right selection depends on individual needs.
Begin with PointClickCare to streamline operations—its integrated features and focus on senior care excellence make it a standout option for enhancing efficiency and resident care.
Tools Reviewed
All tools were independently evaluated for this comparison