Quick Overview
- 1#1: ManageEngine ADSelfService Plus - Allows users to securely reset Active Directory and Microsoft 365 passwords through multi-factor authentication without IT intervention.
- 2#2: Microsoft Entra ID Self-Service Password Reset - Enables seamless password resets for Azure AD and on-premises AD users with integrated MFA and writeback support.
- 3#3: Okta - Provides self-service password reset as part of its identity management platform with adaptive MFA and universal directory integration.
- 4#4: PingOne - Offers intelligent self-service password reset with risk-based authentication and federation across cloud and on-premises systems.
- 5#5: Specops uReset - Delivers kiosk-based and web self-service password resets for Active Directory with strong policy enforcement and phishing-resistant enrollment.
- 6#6: NetIQ Self Service Password Reset - Supports secure password resets for Active Directory and LDAP directories through mobile apps, email, and security questions.
- 7#7: JumpCloud - Cloud directory platform with self-service password reset and MFA for managing users across Mac, Windows, and Linux devices.
- 8#8: OneLogin - Universal secure access platform featuring self-service password reset with adaptive authentication and directory sync.
- 9#9: miniOrange Self Service Password Reset - Affordable solution for password self-reset supporting SAML, OIDC, AD, and cloud apps with customizable MFA options.
- 10#10: Omada Identity - Comprehensive identity management suite with self-service password reset for hybrid AD and cloud environments.
We ranked these tools based on functionality—such as support for hybrid environments and multi-factor authentication integration—alongside usability, reliability, and overall value, ensuring the top 10 deliver secure, efficient, and adaptable password reset experiences.
Comparison Table
Self-service password reset (SSPR) is a vital component of modern IT security, reducing helpdesk strain while enhancing user convenience, with numerous solutions available to suit varied organizational needs. This comparison table details key features, integration strengths, and usability of leading tools including ManageEngine ADSelfService Plus, Microsoft Entra ID Self-Service Password Reset, Okta, PingOne, Specops uReset, and others. Readers will discern which SSPR platform aligns with their infrastructure, security goals, and user base, facilitating confident, tailored decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ManageEngine ADSelfService Plus Allows users to securely reset Active Directory and Microsoft 365 passwords through multi-factor authentication without IT intervention. | enterprise | 9.6/10 | 9.8/10 | 9.2/10 | 9.4/10 |
| 2 | Microsoft Entra ID Self-Service Password Reset Enables seamless password resets for Azure AD and on-premises AD users with integrated MFA and writeback support. | enterprise | 9.2/10 | 9.5/10 | 8.8/10 | 9.1/10 |
| 3 | Okta Provides self-service password reset as part of its identity management platform with adaptive MFA and universal directory integration. | enterprise | 8.9/10 | 9.5/10 | 8.5/10 | 8.0/10 |
| 4 | PingOne Offers intelligent self-service password reset with risk-based authentication and federation across cloud and on-premises systems. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 7.9/10 |
| 5 | Specops uReset Delivers kiosk-based and web self-service password resets for Active Directory with strong policy enforcement and phishing-resistant enrollment. | enterprise | 8.4/10 | 8.7/10 | 8.2/10 | 8.0/10 |
| 6 | NetIQ Self Service Password Reset Supports secure password resets for Active Directory and LDAP directories through mobile apps, email, and security questions. | enterprise | 8.3/10 | 8.8/10 | 7.7/10 | 7.6/10 |
| 7 | JumpCloud Cloud directory platform with self-service password reset and MFA for managing users across Mac, Windows, and Linux devices. | enterprise | 8.1/10 | 8.4/10 | 8.7/10 | 7.6/10 |
| 8 | OneLogin Universal secure access platform featuring self-service password reset with adaptive authentication and directory sync. | enterprise | 8.2/10 | 8.7/10 | 8.0/10 | 7.8/10 |
| 9 | miniOrange Self Service Password Reset Affordable solution for password self-reset supporting SAML, OIDC, AD, and cloud apps with customizable MFA options. | specialized | 8.2/10 | 8.7/10 | 7.8/10 | 8.0/10 |
| 10 | Omada Identity Comprehensive identity management suite with self-service password reset for hybrid AD and cloud environments. | enterprise | 7.9/10 | 8.5/10 | 7.2/10 | 7.5/10 |
Allows users to securely reset Active Directory and Microsoft 365 passwords through multi-factor authentication without IT intervention.
Enables seamless password resets for Azure AD and on-premises AD users with integrated MFA and writeback support.
Provides self-service password reset as part of its identity management platform with adaptive MFA and universal directory integration.
Offers intelligent self-service password reset with risk-based authentication and federation across cloud and on-premises systems.
Delivers kiosk-based and web self-service password resets for Active Directory with strong policy enforcement and phishing-resistant enrollment.
Supports secure password resets for Active Directory and LDAP directories through mobile apps, email, and security questions.
Cloud directory platform with self-service password reset and MFA for managing users across Mac, Windows, and Linux devices.
Universal secure access platform featuring self-service password reset with adaptive authentication and directory sync.
Affordable solution for password self-reset supporting SAML, OIDC, AD, and cloud apps with customizable MFA options.
Comprehensive identity management suite with self-service password reset for hybrid AD and cloud environments.
ManageEngine ADSelfService Plus
enterpriseAllows users to securely reset Active Directory and Microsoft 365 passwords through multi-factor authentication without IT intervention.
Unified self-service portal for password reset across Active Directory, cloud apps, and VPNs from a single interface
ManageEngine ADSelfService Plus is a comprehensive self-service password management solution designed for Active Directory and multi-directory environments, allowing end-users to reset forgotten passwords, unlock accounts, and manage MFA without IT support. It integrates seamlessly with over 400 on-premises and cloud applications, including Office 365, Salesforce, and VPNs, providing a unified portal for all self-service needs. Advanced features like AI-driven password recommendations, biometric authentication, and detailed audit reports ensure security and compliance in enterprise settings.
Pros
- Extensive integrations with 400+ apps and directories for unified password management
- Robust security including MFA, biometrics, and threat detection
- Scalable deployment options with high availability and mobile app support
Cons
- Complex initial setup requiring AD expertise
- Pricing scales steeply for very large deployments
- Some advanced reporting features need additional modules
Best For
Enterprises with complex AD environments needing secure, multi-app self-service password reset.
Pricing
Free edition for up to 50 users; standard plans start at $595/year for 100 users, with custom enterprise pricing.
Microsoft Entra ID Self-Service Password Reset
enterpriseEnables seamless password resets for Azure AD and on-premises AD users with integrated MFA and writeback support.
Password writeback to synchronize self-service resets with on-premises Active Directory
Microsoft Entra ID Self-Service Password Reset (SSPR) is a cloud-based solution that allows users to independently reset their forgotten passwords using pre-registered verification methods like email, phone, authenticator apps, or security questions. Integrated within the Microsoft Entra ID (formerly Azure AD) platform, it provides enterprise-grade security features such as multi-factor authentication (MFA) and password writeback to on-premises Active Directory. Administrators gain granular control through the Entra admin center, including usage analytics, policy customization, and audit logs for compliance.
Pros
- Seamless integration with Microsoft 365, Azure, and hybrid Active Directory environments
- Robust security with MFA, risk-based policies, and comprehensive authentication methods
- Scalable for enterprises with detailed analytics, audit logs, and customization options
Cons
- Requires Entra ID P1 or higher licensing for full features (not available in free tier)
- Setup and management best suited for those familiar with Microsoft Entra admin center
- Limited flexibility for non-Microsoft identity ecosystems
Best For
Mid-to-large enterprises already invested in Microsoft 365 or hybrid Active Directory environments seeking secure, scalable SSPR.
Pricing
Included with Microsoft Entra ID P1 ($6/user/month) and P2 ($9/user/month); basic registration available in Free tier but full SSPR requires paid licenses.
Okta
enterpriseProvides self-service password reset as part of its identity management platform with adaptive MFA and universal directory integration.
Adaptive MFA during password resets, dynamically challenging users based on risk factors for superior security
Okta is a comprehensive identity and access management (IAM) platform that offers robust self-service password reset (SSPR) capabilities as part of its Workforce Identity Cloud. Users can securely reset passwords via email, SMS, push notifications through Okta Verify, or security questions, with customizable policies enforcing complexity rules and lockout protections. It integrates seamlessly with Okta's single sign-on (SSO) and multi-factor authentication (MFA) ecosystem, reducing IT tickets and enhancing security for enterprise environments.
Pros
- Highly customizable password policies and multi-channel reset options (email, SMS, Okta Verify app)
- Seamless integration with SSO, MFA, and directory services for enterprise-scale deployment
- Advanced analytics and reporting on password reset events for compliance and auditing
Cons
- Premium pricing that may exceed needs for organizations requiring only basic SSPR
- Steep learning curve for initial admin setup and policy configuration
- Overkill for small businesses due to its full IAM suite focus
Best For
Mid-to-large enterprises needing integrated IAM with secure, scalable self-service password reset.
Pricing
Starts at ~$2/user/month for basic Workforce Identity plans, up to $15+/user/month for advanced features; volume discounts and custom enterprise pricing available.
PingOne
enterpriseOffers intelligent self-service password reset with risk-based authentication and federation across cloud and on-premises systems.
No-code PingOne DaVinci journey builder for custom, adaptive password reset flows
PingOne, from Ping Identity, is a cloud-based identity and access management (IAM) platform that provides robust self-service password reset (SSPR) capabilities as part of its comprehensive suite. Users can securely reset passwords via multi-factor authentication (MFA), security questions, email/SMS verification, or biometrics, with support for risk-based adaptive policies to enhance security. It integrates seamlessly with enterprise directories like Active Directory and LDAP, as well as thousands of SaaS applications, making it ideal for hybrid and multi-cloud environments.
Pros
- Advanced adaptive MFA and risk-based authentication for secure resets
- Seamless integration with enterprise directories and 5,000+ apps
- Scalable, cloud-native deployment with no-code journey customization
Cons
- Overkill and complex for small organizations focused only on SSPR
- Enterprise pricing requires custom quotes, potentially high for startups
- Steep initial setup for advanced customizations
Best For
Mid-to-large enterprises seeking integrated IAM with enterprise-grade SSPR.
Pricing
Quote-based enterprise pricing; typically $3-6 per user/month for core features, higher for advanced modules—contact sales for details.
Specops uReset
enterpriseDelivers kiosk-based and web self-service password resets for Active Directory with strong policy enforcement and phishing-resistant enrollment.
Password reset directly from the Windows Ctrl+Alt+Del login screen without needing a full web portal.
Specops uReset is a self-service password reset solution tailored for Active Directory environments, allowing users to regain access to their accounts without contacting IT support. It supports multiple authentication methods including knowledge-based questions, out-of-band verification via email or SMS, and mobile app integration for push notifications. Administrators benefit from customizable portals, detailed audit reports, and seamless enforcement of complex password policies during resets.
Pros
- Deep integration with Active Directory for on-premises environments
- Flexible authentication options including mobile push and biometrics
- Comprehensive reporting and policy enforcement tools
Cons
- Limited to Windows Server deployment, no native cloud support
- Pricing is quote-based and can be higher for smaller organizations
- Full feature set may require additional Specops modules
Best For
Mid-sized to large enterprises with on-premises Active Directory seeking robust, secure self-service password reset capabilities.
Pricing
Quote-based subscription pricing, typically $2-4 per user per year with volume discounts.
NetIQ Self Service Password Reset
enterpriseSupports secure password resets for Active Directory and LDAP directories through mobile apps, email, and security questions.
Advanced multi-channel authentication with FIDO2 and biometric support for heightened security
NetIQ Self Service Password Reset (SSPR) from Micro Focus is an enterprise-focused solution that allows users to reset forgotten passwords securely through various self-service methods without IT intervention. It supports integration with Active Directory, LDAP, and other identity stores, offering challenges like security questions, SMS, email, biometrics, and FIDO2 keys. The platform includes advanced analytics, reporting, and mobile app support for streamlined password management in large-scale environments.
Pros
- Comprehensive authentication challenges including MFA and biometrics
- Seamless integration with enterprise directories like AD and LDAP
- Robust analytics and reporting for compliance and auditing
Cons
- Complex initial deployment and configuration for admins
- Higher cost suitable mainly for enterprises
- Limited customization options compared to some competitors
Best For
Large enterprises with complex identity infrastructures needing scalable, secure password reset integrated into broader IAM solutions.
Pricing
Quote-based enterprise licensing, typically $3-6 per user/month depending on scale and features.
JumpCloud
enterpriseCloud directory platform with self-service password reset and MFA for managing users across Mac, Windows, and Linux devices.
Universal cross-platform directory integration that enables agentless SSPR across any OS alongside device management
JumpCloud is a cloud-based directory and endpoint management platform that includes self-service password reset (SSPR) capabilities through its user portal, allowing end-users to securely reset passwords using MFA, email verification, or security questions without IT intervention. It integrates SSPR with comprehensive identity management, SSO, and device management across Windows, macOS, and Linux. This makes it a robust solution for organizations seeking unified control over user access and device security.
Pros
- Cross-platform support for Windows, macOS, and Linux devices
- Seamless integration with SSO, MFA, and MDM for comprehensive identity management
- Intuitive user portal for quick, secure password resets
Cons
- Pricing is per-user/device, which can be costly for SSPR-only needs
- Overkill for organizations not requiring full directory and device management
- Limited advanced SSPR customization compared to dedicated tools
Best For
Mid-sized IT teams managing diverse, multi-OS device fleets who want integrated password reset with broader identity and endpoint control.
Pricing
Free for up to 10 users/devices; paid plans start at $9/user/month (Worker tier) up to $15/user/month (Pro tier), billed annually with device-based scaling.
OneLogin
enterpriseUniversal secure access platform featuring self-service password reset with adaptive authentication and directory sync.
Universal Directory with adaptive MFA, providing context-aware security during self-service password resets
OneLogin is a comprehensive identity and access management (IAM) platform that offers robust self-service password reset (SSPR) capabilities as part of its suite. Users can reset passwords securely through a branded portal using multi-factor authentication (MFA), email/SMS verification, or security questions, reducing IT tickets significantly. It integrates deeply with Active Directory, LDAP, Okta, and thousands of cloud apps, enabling centralized password management across hybrid environments.
Pros
- Deep integrations with AD, LDAP, and 7,000+ apps for seamless SSPR deployment
- Strong MFA and risk-based authentication options during password resets
- User-friendly self-service portal that minimizes IT support needs
Cons
- Pricing scales quickly for smaller organizations, making it less cost-effective
- Admin setup and customization can have a learning curve
- Free tier lacks full SSPR features, pushing users to paid plans
Best For
Mid-to-large enterprises needing integrated IAM with reliable, secure SSPR across hybrid IT environments.
Pricing
Starts at $2/user/month (billed annually) for Professional plan; Enterprise custom pricing from $4+/user/month.
miniOrange Self Service Password Reset
specializedAffordable solution for password self-reset supporting SAML, OIDC, AD, and cloud apps with customizable MFA options.
Self-service MFA reset and enrollment alongside password reset, reducing IT involvement for both auth factors.
miniOrange Self Service Password Reset is a secure IAM solution that empowers users to reset forgotten passwords independently using methods like email, SMS, security questions, biometrics, or hardware tokens. It enforces strict password policies, supports multi-factor authentication, and integrates with Active Directory, Azure AD, LDAP, and over 5,000 apps. The platform provides audit logs, reporting, and admin controls to ensure compliance and reduce IT tickets.
Pros
- Extensive integration support for AD, cloud IdPs, and 5000+ apps
- Multiple secure reset methods including MFA and hardware tokens
- Strong compliance features with audit trails and policy enforcement
Cons
- Initial setup can be complex for non-technical admins
- Advanced features locked behind higher-tier plans
- UI feels dated compared to modern competitors
Best For
Medium to large enterprises with hybrid IT environments seeking secure, integrated SSPR to minimize helpdesk dependency.
Pricing
Custom enterprise pricing starting around $1-2 per user/month; free trial available, scales with users and features.
Omada Identity
enterpriseComprehensive identity management suite with self-service password reset for hybrid AD and cloud environments.
Hybrid password synchronization across on-premises and cloud directories
Omada Identity is an enterprise-grade identity governance and administration (IGA) platform that includes self-service password reset (SSPR) as a core feature, allowing users to securely reset passwords via web or mobile portals. It supports multi-factor authentication (MFA), knowledge-based authentication, and seamless integration with Active Directory, Azure AD, LDAP, and other directories for synchronized password changes. The solution also offers password synchronization across systems, enrollment workflows, and compliance reporting, making it suitable for complex hybrid environments.
Pros
- Strong multi-directory integration for hybrid environments
- Robust MFA and security options for SSPR
- Part of a full IGA suite with analytics and compliance
Cons
- Complex deployment and configuration for smaller teams
- Pricing requires custom quotes, potentially higher for basic SSPR needs
- Steeper learning curve compared to dedicated SSPR tools
Best For
Mid-to-large enterprises with hybrid IT environments needing integrated IGA and self-service password reset.
Pricing
Subscription-based with custom quotes; typically starts around $5-10 per user/month depending on scale and features.
Conclusion
The top self-service password reset tools offer seamless, secure experiences with standout performers leading the pack. At the top is ManageEngine ADSelfService Plus, excelling with robust Active Directory and Microsoft 365 support and multi-factor authentication, reducing IT intervention. Microsoft Entra ID Self-Service Password Reset and Okta follow closely, with Entra ideal for Azure AD and on-premises environments, and Okta strong for adaptive authentication within its identity management platform.
Ready to simplify password resets? Dive into ManageEngine ADSelfService Plus for a winning combination of security and convenience, or explore its alternatives to find the best fit for your unique needs.
Tools Reviewed
All tools were independently evaluated for this comparison
