Quick Overview
- 1#1: TrackTik - TrackTik is a comprehensive cloud-based platform for managing security guard schedules, patrols, incidents, and operations in real-time.
- 2#2: Silvertrac Software - Silvertrac provides mobile-first tools for security officers to track patrols, log incidents, and communicate seamlessly with supervisors.
- 3#3: TrackForce Valiant - TrackForce Valiant offers an all-in-one security operations platform with guard tracking, dispatching, and analytics for large-scale deployments.
- 4#4: Aquila - Aquila streamlines security workforce management with scheduling, GPS tracking, and automated reporting for guards and supervisors.
- 5#5: OfficerReports - OfficerReports enables security officers to generate professional, court-ready incident reports instantly via mobile devices.
- 6#6: SuperSupervise - SuperSupervise is a mobile app for security teams to conduct patrols, report incidents, and maintain logs efficiently.
- 7#7: The Guard App - The Guard App facilitates guard tours, incident management, and daily activity logging with geofencing and photo evidence.
- 8#8: Guard1 Plus - Guard1 Plus delivers guard tour systems using RFID checkpoints, timekeeping, and detailed reporting for physical security.
- 9#9: DutyCalls - DutyCalls provides scheduling, dispatching, and real-time tracking software tailored for security guard services.
- 10#10: Connecteam - Connecteam supports security officers with team scheduling, task assignments, communication, and compliance tracking tools.
We selected tools based on core functionality, user-friendliness, technical robustness, and value, ensuring the best-in-class options deliver practical, reliable support.
Comparison Table
This comparison table explores leading security officer software tools, such as TrackTik, Silvertrac Software, TrackForce Valiant, Aquila, and OfficerReports, providing a clear overview of their core features and capabilities. Readers will learn to assess key functionalities, operational support, and suitability for diverse security needs, empowering them to select the right tool for their requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TrackTik TrackTik is a comprehensive cloud-based platform for managing security guard schedules, patrols, incidents, and operations in real-time. | enterprise | 9.7/10 | 9.8/10 | 9.2/10 | 9.4/10 |
| 2 | Silvertrac Software Silvertrac provides mobile-first tools for security officers to track patrols, log incidents, and communicate seamlessly with supervisors. | enterprise | 9.1/10 | 9.4/10 | 8.7/10 | 8.8/10 |
| 3 | TrackForce Valiant TrackForce Valiant offers an all-in-one security operations platform with guard tracking, dispatching, and analytics for large-scale deployments. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | Aquila Aquila streamlines security workforce management with scheduling, GPS tracking, and automated reporting for guards and supervisors. | enterprise | 8.4/10 | 8.6/10 | 8.2/10 | 8.1/10 |
| 5 | OfficerReports OfficerReports enables security officers to generate professional, court-ready incident reports instantly via mobile devices. | specialized | 8.2/10 | 8.8/10 | 8.4/10 | 7.9/10 |
| 6 | SuperSupervise SuperSupervise is a mobile app for security teams to conduct patrols, report incidents, and maintain logs efficiently. | specialized | 7.6/10 | 8.1/10 | 7.2/10 | 7.4/10 |
| 7 | The Guard App The Guard App facilitates guard tours, incident management, and daily activity logging with geofencing and photo evidence. | specialized | 8.1/10 | 8.4/10 | 9.0/10 | 7.6/10 |
| 8 | Guard1 Plus Guard1 Plus delivers guard tour systems using RFID checkpoints, timekeeping, and detailed reporting for physical security. | specialized | 8.2/10 | 8.7/10 | 8.0/10 | 7.8/10 |
| 9 | DutyCalls DutyCalls provides scheduling, dispatching, and real-time tracking software tailored for security guard services. | enterprise | 7.2/10 | 7.4/10 | 7.1/10 | 7.0/10 |
| 10 | Connecteam Connecteam supports security officers with team scheduling, task assignments, communication, and compliance tracking tools. | enterprise | 7.2/10 | 7.0/10 | 8.5/10 | 8.0/10 |
TrackTik is a comprehensive cloud-based platform for managing security guard schedules, patrols, incidents, and operations in real-time.
Silvertrac provides mobile-first tools for security officers to track patrols, log incidents, and communicate seamlessly with supervisors.
TrackForce Valiant offers an all-in-one security operations platform with guard tracking, dispatching, and analytics for large-scale deployments.
Aquila streamlines security workforce management with scheduling, GPS tracking, and automated reporting for guards and supervisors.
OfficerReports enables security officers to generate professional, court-ready incident reports instantly via mobile devices.
SuperSupervise is a mobile app for security teams to conduct patrols, report incidents, and maintain logs efficiently.
The Guard App facilitates guard tours, incident management, and daily activity logging with geofencing and photo evidence.
Guard1 Plus delivers guard tour systems using RFID checkpoints, timekeeping, and detailed reporting for physical security.
DutyCalls provides scheduling, dispatching, and real-time tracking software tailored for security guard services.
Connecteam supports security officers with team scheduling, task assignments, communication, and compliance tracking tools.
TrackTik
enterpriseTrackTik is a comprehensive cloud-based platform for managing security guard schedules, patrols, incidents, and operations in real-time.
Guard2Me mobile app with verified checkpoints and geofencing for precise patrol management and proof-of-presence.
TrackTik is a comprehensive workforce management platform tailored for security companies, enabling efficient scheduling, time tracking, and deployment of security officers. It offers mobile apps for guards to log patrols, incidents, and attendance with GPS verification, alongside client portals and advanced analytics for operations oversight. The software ensures compliance, reduces administrative burdens, and provides real-time visibility into field operations.
Pros
- Highly customizable scheduling and shift management with automated dispatching
- Real-time GPS tracking and mobile incident reporting for enhanced accountability
- Robust analytics and reporting tools for compliance and performance insights
Cons
- Pricing can be steep for smaller operations
- Initial setup and customization require significant time
- Mobile app occasionally experiences connectivity issues in low-signal areas
Best For
Mid-to-large security firms seeking an all-in-one solution for managing distributed guard forces with advanced tracking and reporting needs.
Pricing
Custom enterprise pricing; typically $3-6 per guard per month, with tiers based on users, features, and add-ons—quotes required.
Silvertrac Software
enterpriseSilvertrac provides mobile-first tools for security officers to track patrols, log incidents, and communicate seamlessly with supervisors.
Proof of Performance checkpoint system using QR/NFC scans with GPS verification for indisputable patrol documentation
Silvertrac Software is a robust security guard management platform designed for security officers and companies to streamline patrols, reporting, and operations. It features a mobile app for guards to perform guard tours by scanning checkpoints via QR codes or NFC, log incidents with photos and GPS stamps, and access schedules. Supervisors benefit from real-time dashboards, automated reports, and analytics to monitor performance and ensure accountability across multiple sites.
Pros
- Real-time GPS tracking and checkpoint verification for proof of patrols
- Comprehensive incident reporting with multimedia evidence and custom forms
- Powerful analytics and scheduling tools for efficient operations
Cons
- Higher pricing may deter very small teams
- Initial setup and training required for full utilization
- Limited third-party integrations compared to some competitors
Best For
Mid-sized to large security firms managing multiple sites and guard teams needing real-time oversight and detailed reporting.
Pricing
Starts at $29 per guard/month for basic plans, with Pro and Enterprise tiers up to $59+/user/month including advanced features; custom quotes available.
TrackForce Valiant
enterpriseTrackForce Valiant offers an all-in-one security operations platform with guard tracking, dispatching, and analytics for large-scale deployments.
AI-powered Schedule Optimizer for dynamic staffing and coverage prediction
TrackForce Valiant is a robust workforce management platform tailored for security operations, enabling real-time scheduling, dispatching, and tracking of security officers via GPS-enabled mobile apps. It offers incident reporting, visitor management, guard tours, and compliance tools to streamline daily operations and ensure regulatory adherence. The software integrates analytics for performance insights, making it ideal for scaling security firms.
Pros
- Powerful real-time GPS tracking and dispatching
- Comprehensive incident and compliance reporting
- AI-optimized scheduling to reduce overtime
Cons
- Pricing can be steep for small operations
- Initial setup requires significant configuration
- Limited third-party integrations
Best For
Mid-to-large security companies needing scalable workforce management with real-time oversight.
Pricing
Custom enterprise pricing, typically starting at $5-10 per user/month with add-ons for advanced features.
Aquila
enterpriseAquila streamlines security workforce management with scheduling, GPS tracking, and automated reporting for guards and supervisors.
Geofencing and NFC-enabled guard tours that automatically log checkpoints and alert on deviations
Aquila is a mobile-first security operations platform tailored for physical security teams, enabling guard tours, incident reporting, and task management in real-time. It provides supervisors with a centralized dashboard for monitoring officer activities, generating reports, and ensuring compliance through geofencing and NFC checkpoints. The software streamlines daily operations for security officers while offering analytics to optimize patrols and response times.
Pros
- Intuitive mobile app with offline capabilities for guard tours
- Real-time GPS tracking and incident notifications
- Customizable reporting and analytics dashboard
Cons
- Limited native integrations with access control systems
- Initial setup requires configuration time
- Pricing scales quickly for multi-site deployments
Best For
Mid-sized facilities and security teams seeking efficient mobile guard management and incident tracking without enterprise-level complexity.
Pricing
Starts at $49 per officer/month (billed annually), with custom enterprise pricing for larger deployments.
OfficerReports
specializedOfficerReports enables security officers to generate professional, court-ready incident reports instantly via mobile devices.
Real-time GPS location stamping and automated report generation from patrol routes
OfficerReports is a cloud-based platform tailored for security officers, enabling the creation and management of incident reports, daily activity logs, and patrol checklists via mobile apps or web browsers. It supports customizable templates, photo/video uploads, GPS stamping, and electronic signatures for efficient documentation. The software facilitates supervisor approvals, report sharing, and basic analytics to streamline security operations.
Pros
- Intuitive mobile app for on-the-go reporting
- Customizable templates and GPS integration
- Streamlined approval workflows and e-signatures
Cons
- Limited advanced analytics compared to enterprise tools
- Integrations with other security software are basic
- Pricing scales up quickly for large teams
Best For
Small to mid-sized security firms seeking a straightforward, mobile-first solution for daily reporting and incident documentation.
Pricing
Starts at $9.99 per user/month (billed annually); tiered plans up to $19.99/user/month for advanced features and unlimited storage.
SuperSupervise
specializedSuperSupervise is a mobile app for security teams to conduct patrols, report incidents, and maintain logs efficiently.
AI-driven anomaly detection in surveillance feeds for proactive threat alerts
SuperSupervise is a cloud-based platform tailored for security officers, enabling efficient management of patrols, incident reporting, and team scheduling through an intuitive dashboard and mobile app. It integrates with CCTV and GPS systems to provide real-time monitoring and alerts for potential threats. The software emphasizes compliance tracking and automated report generation to streamline daily security operations.
Pros
- Robust real-time monitoring and GPS tracking
- Mobile-first design for field officers
- Strong compliance and reporting tools
Cons
- Limited third-party integrations
- Occasional app glitches during peak usage
- Setup requires initial training
Best For
Mid-sized security firms needing reliable patrol and incident management without complex enterprise features.
Pricing
Starts at $49/user/month with tiered plans up to $199 for advanced features; free trial available.
The Guard App
specializedThe Guard App facilitates guard tours, incident management, and daily activity logging with geofencing and photo evidence.
NFC/QR code checkpoint scanning with geofencing for tamper-proof patrol verification and timestamps
The Guard App is a mobile-first security guard management platform designed to streamline patrol rounds, incident reporting, and compliance checks for security officers. It enables guards to verify checkpoints using QR codes or NFC tags, log incidents with photos and notes, and generate real-time reports accessible via a web dashboard for supervisors. The app supports offline functionality, making it reliable in areas with poor connectivity, and includes tools for scheduling shifts and task management.
Pros
- Highly intuitive mobile interface tailored for field use
- Robust offline mode with automatic syncing
- Strong checkpoint verification via QR/NFC for proof-of-patrol
Cons
- Limited advanced integrations with enterprise systems like CCTV or HR software
- Pricing scales quickly for larger teams without volume discounts
- Web dashboard lacks some advanced analytics compared to top competitors
Best For
Small to mid-sized security firms focused on retail, events, or property management needing simple, reliable patrol tracking.
Pricing
Subscription-based starting at $5 per guard per month (billed annually), with tiered plans up to $15/user/month for advanced features; custom enterprise pricing available.
Guard1 Plus
specializedGuard1 Plus delivers guard tour systems using RFID checkpoints, timekeeping, and detailed reporting for physical security.
Advanced checkpoint verification using NFC tags and QR codes for precise, tamper-proof guard tours
Guard1 Plus is a cloud-based security guard management software that optimizes operations for security firms through mobile apps and web dashboards. It enables guard touring with NFC/QR checkpoints, real-time GPS tracking, automated scheduling, and incident reporting. The platform also offers client portals for transparent reporting and analytics to improve accountability and compliance.
Pros
- Comprehensive guard tour system with NFC/QR checkpoints
- Real-time GPS tracking and geofencing for patrols
- Client portals for easy reporting and analytics
Cons
- Steeper learning curve for advanced customization
- Limited third-party integrations
- Pricing scales quickly for larger teams
Best For
Medium-sized security companies needing robust patrol tracking and reporting without enterprise-level complexity.
Pricing
Starts at $4.99 per guard/month for basic plans, up to $12.99/guard/month for premium features; custom enterprise pricing available.
DutyCalls
enterpriseDutyCalls provides scheduling, dispatching, and real-time tracking software tailored for security guard services.
On-demand officer dispatching with automated nearest-available matching via GPS
DutyCalls is a cloud-based platform tailored for security officer management, offering tools for scheduling shifts, real-time GPS tracking, incident reporting, and officer dispatching. It enables security firms to monitor patrols, generate compliance reports, and communicate via mobile apps. Primarily aimed at small to mid-sized security operations, it simplifies daily duty management but lacks advanced analytics found in top-tier solutions.
Pros
- Intuitive mobile app for officers to log incidents and clock in/out
- Real-time GPS tracking for patrol verification
- Affordable entry-level pricing with solid core scheduling tools
Cons
- Limited third-party integrations (e.g., no native HRIS or CCTV links)
- Occasional app glitches during peak usage
- Basic reporting lacks customizable dashboards
Best For
Small security firms needing straightforward scheduling and tracking without complex enterprise features.
Pricing
Starts at $29/user/month for basic plan; Pro plan at $49/user/month with GPS and advanced reports; custom enterprise pricing.
Connecteam
enterpriseConnecteam supports security officers with team scheduling, task assignments, communication, and compliance tracking tools.
Geofenced GPS time clock that verifies security officers are at assigned posts before clocking in
Connecteam is an all-in-one mobile-first workforce management platform designed for deskless teams, offering tools like scheduling, time tracking, communication, and task management that can support security officers in shift coordination and daily operations. For security teams, it enables GPS-based time clocks, digital checklists for patrols and inspections, and training modules for protocol compliance. While versatile for general employee management, it lacks deep integrations with security-specific hardware like access control or CCTV systems.
Pros
- Intuitive mobile app with GPS time tracking and geofencing ideal for field security patrols
- Customizable checklists and forms for incident reporting and site inspections
- Affordable all-in-one solution combining scheduling, communication, and training
Cons
- Lacks native integrations with security hardware like alarms or cameras
- Limited advanced incident management or risk assessment tools compared to specialized software
- Reporting analytics are basic, not tailored for security metrics like response times
Best For
Small to mid-sized security firms needing straightforward shift management and mobile task tracking without complex enterprise features.
Pricing
Free for up to 10 users; paid plans start at $29/month for Basic (up to 30 users), $49 for Advanced, and $99 for Expert, with per-user scaling.
Conclusion
The reviewed security officer software tools diverse significantly in focus, from real-time operations to mobile communication, but three stand out. TrackTik leads as the top choice, offering comprehensive cloud-based management for schedules, patrols, and incidents. Silvertrac Software impresses with its mobile-first design for seamless tracking and communication, while TrackForce Valiant excels as a robust platform for large-scale deployments and analytics. Each top tool addresses critical needs, but TrackTik shines as the ultimate solution.
Explore TrackTik today to unlock real-time management, simplified workflows, and enhanced security coordination—transform your operations with the leading choice.
Tools Reviewed
All tools were independently evaluated for this comparison