Quick Overview
- 1#1: NinjaOne - Cloud-based RMM platform delivering remote monitoring, patching, alerting, and automation for MSPs and IT teams.
- 2#2: Atera - All-in-one RMM and PSA solution with AI-driven diagnostics, unlimited remote tech access, and automated ticketing.
- 3#3: Syncro - Integrated RMM and PSA platform offering scripting, billing, and remote access tailored for small to mid-sized MSPs.
- 4#4: Kaseya VSA - Powerful RMM tool with live remote control, antivirus integration, patch management, and advanced scripting capabilities.
- 5#5: ConnectWise Automate - Scalable on-premise or cloud RMM for large-scale automation, monitoring, and endpoint management.
- 6#6: Datto RMM - Secure cloud RMM focused on patching, scripting, site monitoring, and integration with backup solutions.
- 7#7: Pulseway - Mobile-first RMM with real-time alerts, remote control, and automation for on-the-go IT management.
- 8#8: N-able N-sight RMM - Comprehensive RMM with automated monitoring, patch management, and integration with data protection tools.
- 9#9: SuperOps.ai - AI-powered RMM and PSA combining smart alerts, automation, and professional services automation.
- 10#10: ManageEngine Endpoint Central - Endpoint management RMM for patch deployment, software distribution, asset tracking, and remote troubleshooting.
We ranked these tools by assessing core features, reliability, user-friendliness, and value, ensuring they address the varied needs of small to large-scale teams while balancing advanced functionality with accessibility.
Comparison Table
This comparison table examines leading Remote Monitoring and Management (RMM) tools, featuring NinjaOne, Atera, Syncro, Kaseya VSA, ConnectWise Automate, and more, to equip users with the insights needed to select the best fit for their operational requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Cloud-based RMM platform delivering remote monitoring, patching, alerting, and automation for MSPs and IT teams. | enterprise | 9.7/10 | 9.8/10 | 9.9/10 | 9.4/10 |
| 2 | Atera All-in-one RMM and PSA solution with AI-driven diagnostics, unlimited remote tech access, and automated ticketing. | enterprise | 9.2/10 | 9.3/10 | 9.5/10 | 9.7/10 |
| 3 | Syncro Integrated RMM and PSA platform offering scripting, billing, and remote access tailored for small to mid-sized MSPs. | enterprise | 8.7/10 | 8.5/10 | 9.2/10 | 9.5/10 |
| 4 | Kaseya VSA Powerful RMM tool with live remote control, antivirus integration, patch management, and advanced scripting capabilities. | enterprise | 8.3/10 | 9.2/10 | 7.4/10 | 7.9/10 |
| 5 | ConnectWise Automate Scalable on-premise or cloud RMM for large-scale automation, monitoring, and endpoint management. | enterprise | 8.3/10 | 9.2/10 | 6.8/10 | 7.9/10 |
| 6 | Datto RMM Secure cloud RMM focused on patching, scripting, site monitoring, and integration with backup solutions. | enterprise | 8.3/10 | 9.1/10 | 7.8/10 | 8.0/10 |
| 7 | Pulseway Mobile-first RMM with real-time alerts, remote control, and automation for on-the-go IT management. | enterprise | 8.7/10 | 8.8/10 | 8.5/10 | 9.0/10 |
| 8 | N-able N-sight RMM Comprehensive RMM with automated monitoring, patch management, and integration with data protection tools. | enterprise | 8.4/10 | 8.2/10 | 9.0/10 | 8.8/10 |
| 9 | SuperOps.ai AI-powered RMM and PSA combining smart alerts, automation, and professional services automation. | enterprise | 8.4/10 | 8.7/10 | 9.0/10 | 8.2/10 |
| 10 | ManageEngine Endpoint Central Endpoint management RMM for patch deployment, software distribution, asset tracking, and remote troubleshooting. | enterprise | 7.8/10 | 8.4/10 | 7.1/10 | 8.9/10 |
Cloud-based RMM platform delivering remote monitoring, patching, alerting, and automation for MSPs and IT teams.
All-in-one RMM and PSA solution with AI-driven diagnostics, unlimited remote tech access, and automated ticketing.
Integrated RMM and PSA platform offering scripting, billing, and remote access tailored for small to mid-sized MSPs.
Powerful RMM tool with live remote control, antivirus integration, patch management, and advanced scripting capabilities.
Scalable on-premise or cloud RMM for large-scale automation, monitoring, and endpoint management.
Secure cloud RMM focused on patching, scripting, site monitoring, and integration with backup solutions.
Mobile-first RMM with real-time alerts, remote control, and automation for on-the-go IT management.
Comprehensive RMM with automated monitoring, patch management, and integration with data protection tools.
AI-powered RMM and PSA combining smart alerts, automation, and professional services automation.
Endpoint management RMM for patch deployment, software distribution, asset tracking, and remote troubleshooting.
NinjaOne
enterpriseCloud-based RMM platform delivering remote monitoring, patching, alerting, and automation for MSPs and IT teams.
Ultra-fast agent deployment (under 1 minute) and an extensive pre-built automation library for common tasks
NinjaOne is a cloud-based Remote Monitoring and Management (RMM) platform designed for MSPs and IT teams to efficiently monitor, patch, and manage endpoints across Windows, macOS, and Linux devices. It provides real-time alerts, automated scripting, remote access, and integrated backup solutions in a unified dashboard. The software stands out for its rapid deployment, typically taking minutes to onboard devices, and its focus on automation to reduce manual IT tasks.
Pros
- Exceptionally intuitive modern interface with quick device onboarding
- Powerful automation, scripting library, and reliable patch management across platforms
- Strong remote access, monitoring, and endpoint security integration
Cons
- Per-device pricing can become expensive for very small deployments
- Advanced antivirus and backup features require additional modules
- Reporting and alerting customization could be more flexible
Best For
MSPs and mid-to-large IT teams managing hundreds of endpoints who value speed, automation, and a user-friendly experience.
Pricing
Starts at ~$3-5 per device/month (billed annually), with tiered plans and custom quotes; no per-technician fees.
Atera
enterpriseAll-in-one RMM and PSA solution with AI-driven diagnostics, unlimited remote tech access, and automated ticketing.
Technician-based pricing with unlimited endpoints and built-in AI automation engine
Atera is a cloud-based all-in-one RMM (Remote Monitoring and Management) platform designed for MSPs and IT teams, offering remote monitoring, patch management, scripting, ticketing, and PSA features in a single interface. It enables unlimited endpoint management per technician with AI-driven automation to streamline workflows and reduce manual tasks. The platform emphasizes ease of deployment and scalability for growing businesses.
Pros
- Unlimited devices per technician for exceptional scalability
- AI-powered automation and scripting that minimizes manual intervention
- Intuitive interface with quick onboarding and strong mobile support
Cons
- Reporting capabilities lack depth compared to enterprise competitors
- Limited customization in dashboards and alerts
- Occasional integration glitches with third-party tools
Best For
Small to mid-sized MSPs seeking an affordable, user-friendly all-in-one RMM solution with robust automation.
Pricing
Pay-per-technician model starting at $129/tech/month (billed annually) for Pro plan with unlimited devices; higher tiers up to $179 for advanced features.
Syncro
enterpriseIntegrated RMM and PSA platform offering scripting, billing, and remote access tailored for small to mid-sized MSPs.
True all-in-one integration of RMM, ticketing, and invoicing under a single per-technician license
Syncro is an all-in-one platform tailored for managed service providers (MSPs), combining remote monitoring and management (RMM) with professional services automation (PSA) and billing tools. It offers features like real-time monitoring, automated patching, remote access, scripting, ticketing, and invoicing to streamline IT operations. Ideal for small to mid-sized MSPs, Syncro emphasizes affordability and simplicity without sacrificing core functionality.
Pros
- Unlimited endpoints per technician
- Integrated RMM, PSA, and billing
- Intuitive interface with quick onboarding
Cons
- Limited advanced reporting and analytics
- Fewer third-party integrations than top competitors
- Scripting and automation less robust for complex environments
Best For
Small to medium MSPs seeking a cost-effective, unified platform for core RMM and business management needs.
Pricing
$129/user/month (billed annually) for full RMM + PSA + billing stack with unlimited endpoints.
Kaseya VSA
enterprisePowerful RMM tool with live remote control, antivirus integration, patch management, and advanced scripting capabilities.
The Procedure Engine for creating highly customizable, multi-step automation scripts across agents.
Kaseya VSA is a comprehensive RMM platform designed for MSPs and IT departments to remotely monitor, manage, and secure endpoints, servers, and networks. It offers robust patch management, automation scripting via its Procedure Engine, integrated antivirus, helpdesk ticketing, and remote access tools. With extensive integrations and scalability, it's suited for complex IT environments but requires investment in learning its capabilities.
Pros
- Extremely powerful automation and scripting with the Procedure Engine
- Comprehensive feature set including patching, AV, and backup integration
- Scalable for large deployments with strong reporting and multi-tenancy
Cons
- Steep learning curve and dated user interface in some areas
- Pricing can escalate quickly with add-ons and per-technician costs
- Past security incidents and occasional agent stability issues
Best For
Mid-to-large MSPs or IT teams handling hundreds of endpoints who prioritize deep automation and customization over simplicity.
Pricing
Quote-based subscription starting at ~$3-5 per endpoint/month, plus technician licensing and add-ons like AV or backup (~$2K+ annually minimum).
ConnectWise Automate
enterpriseScalable on-premise or cloud RMM for large-scale automation, monitoring, and endpoint management.
Proprietary LabTech Scripting Language (LSL) for highly customizable, agentless automation
ConnectWise Automate is a robust RMM platform tailored for managed service providers (MSPs) and IT teams, enabling remote monitoring, management, and automation of client endpoints and servers. It provides advanced features like automated patching, scripting, real-time alerting, and remote control to optimize IT operations and reduce manual interventions. The tool stands out for its depth in customization, integrating seamlessly with other ConnectWise products for a unified PSA-RMM ecosystem.
Pros
- Powerful automation and scripting engine for custom workflows
- Comprehensive monitoring, patching, and asset management
- Strong integrations with ConnectWise Manage and other tools
Cons
- Steep learning curve and complex setup
- Dated user interface that feels clunky
- Higher cost structure with per-device or per-tech pricing
Best For
Large MSPs and IT service providers needing deep automation for complex, multi-client environments.
Pricing
Per-device pricing starting at ~$1.50/endpoint/month (billed annually), with tiered plans, minimums, and add-ons for advanced features.
Datto RMM
enterpriseSecure cloud RMM focused on patching, scripting, site monitoring, and integration with backup solutions.
Sequenced Jobs for complex, multi-step automation workflows
Datto RMM, now part of Kaseya, is a powerful remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) to monitor, patch, and automate IT endpoints across Windows, macOS, and Linux devices. It provides real-time alerts, remote access, scripting, and comprehensive patch management to streamline operations. The tool excels in scalability and integrates seamlessly with Kaseya's ecosystem for backup and security.
Pros
- Extensive cross-platform patching and automation capabilities
- Scalable for large deployments with strong monitoring
- Integrated remote access and mobile app support
Cons
- Steep learning curve for new users due to complex UI
- Pricing scales quickly for small MSPs
- Occasional lag in dashboard performance at high volumes
Best For
Mid-to-large MSPs needing advanced automation, patching, and scalability for diverse client environments.
Pricing
Per-device subscription starting at ~$2.50/endpoint/month, with tiered discounts for volume (custom quotes via Kaseya).
Pulseway
enterpriseMobile-first RMM with real-time alerts, remote control, and automation for on-the-go IT management.
Industry-leading mobile app with push notifications for real-time, anywhere-access remote management
Pulseway is a robust RMM platform designed for remote monitoring, management, and automation of IT infrastructure across Windows, macOS, Linux, iOS, and Android devices. It provides real-time alerts, remote desktop access, automated patching, scripting, and asset management to help MSPs and IT teams maintain proactive oversight. The tool emphasizes mobility with a highly rated app for on-the-go management and quick issue resolution.
Pros
- Exceptional real-time push notifications and mobile app for instant alerts and control
- Broad cross-platform support including desktops, servers, and mobile devices
- Affordable per-endpoint pricing with strong automation and scripting capabilities
Cons
- Reporting and analytics features are less advanced than top competitors
- User interface can feel cluttered for very large deployments
- Some advanced features require add-ons or higher tiers
Best For
Small to mid-sized MSPs and IT teams seeking cost-effective, mobile-first RMM with reliable real-time monitoring.
Pricing
Starts at approximately $1.65 per endpoint/month for basic monitoring, scaling to $3.45+ for enterprise features with volume discounts and annual billing.
N-able N-sight RMM
enterpriseComprehensive RMM with automated monitoring, patch management, and integration with data protection tools.
Unlimited concurrent technician access at no extra cost
N-able N-sight RMM is a cloud-based remote monitoring and management platform designed for MSPs and IT teams to oversee endpoints, servers, and networks from a single dashboard. It provides automated monitoring, patch management, remote access, scripting, and basic antivirus integration for proactive IT management. The tool emphasizes simplicity and affordability, making it suitable for smaller operations without the overhead of more enterprise-grade solutions.
Pros
- Highly intuitive dashboard for quick deployment and daily use
- Cost-effective per-device pricing with unlimited technicians
- Strong basics in monitoring, patching, and remote control
Cons
- Limited advanced automation and scripting compared to competitors
- Reporting and customization options are somewhat basic
- Weaker support for mobile devices and complex environments
Best For
Small to mid-sized MSPs and IT departments seeking an affordable, straightforward RMM without steep learning curves.
Pricing
Starts at ~$1.59 per endpoint/month (billed annually); no per-user fees, scales with devices.
SuperOps.ai
enterpriseAI-powered RMM and PSA combining smart alerts, automation, and professional services automation.
AI Co-pilot for intelligent alert prioritization and auto-remediation
SuperOps.ai is an AI-powered RMM and PSA platform designed for managed service providers (MSPs) to monitor, manage, and automate IT infrastructure remotely. It combines remote monitoring, patch management, alerting, scripting, and remote access with integrated PSA tools for ticketing, billing, and CRM. The platform leverages AI to reduce alert noise, automate remediation, and provide intelligent insights, making it a unified solution for streamlining MSP operations.
Pros
- AI-driven automation and noise reduction significantly cuts down alert fatigue
- Unified RMM and PSA in a single platform reduces tool sprawl
- Modern, intuitive interface with quick onboarding
Cons
- Fewer third-party integrations than established competitors
- Advanced reporting and customization options are still developing
- Limited scalability for very large enterprises
Best For
Growing MSPs seeking an affordable, AI-enhanced all-in-one RMM and PSA solution to automate routine tasks and improve efficiency.
Pricing
Starts at $49 per technician/month for Starter plan, $79+ for Pro with unlimited devices; free tier available for small teams.
ManageEngine Endpoint Central
enterpriseEndpoint management RMM for patch deployment, software distribution, asset tracking, and remote troubleshooting.
Automated patching for third-party applications alongside OS updates, reducing manual effort significantly
ManageEngine Endpoint Central is a unified endpoint management (UEM) platform designed for IT admins and MSPs, offering patch management, software deployment, asset tracking, remote control, and mobile device management across Windows, macOS, Linux, servers, and mobiles. It includes automation scripts, OS imaging, USB/device control, and multi-tenant support in its MSP edition for managing multiple clients. While strong in deployment and compliance tasks, it provides basic monitoring and alerting compared to dedicated RMM tools.
Pros
- Robust automated patch management for 850+ third-party apps and multiple OS
- Cost-effective pricing with free tier for small deployments
- Strong software deployment, OS imaging, and configuration management tools
Cons
- Outdated user interface with a steep learning curve
- Limited real-time monitoring and alerting capabilities
- Performance can lag in very large-scale (10k+) endpoint environments
Best For
MSPs and mid-sized IT teams prioritizing affordable patch management and software deployment over advanced monitoring.
Pricing
Free for up to 25 endpoints; paid tiers start at ~$1/device/month (Professional) with Enterprise/MSP editions up to $3+/device/month, volume discounts apply.
Conclusion
The reviewed tools provide robust options for remote monitoring and management, with NinjaOne leading as the top choice due to its comprehensive cloud-based features and automation. Atera stands out as a strong all-in-one solution, offering AI-driven diagnostics and unlimited remote access, while Syncro excels for small to mid-sized MSPs with integrated billing and tailored remote access. Each tool caters to specific needs, but NinjaOne emerges as the most versatile option.
To experience efficient IT management, start with NinjaOne—its blend of power and simplicity makes it an excellent choice for MSPs and IT teams looking to streamline operations and boost productivity.
Tools Reviewed
All tools were independently evaluated for this comparison