Quick Overview
- 1#1: Resolver - Enterprise platform for incident reporting, investigation management, and risk intelligence across compliance and security.
- 2#2: NAVEX One - Integrated incident reporting and case management solution for ethics, compliance, and risk hotline reporting.
- 3#3: ServiceNow GRC - Robust governance, risk, and compliance suite with advanced incident tracking and workflow automation.
- 4#4: RSA Archer - Integrated risk management platform featuring configurable incident reporting and enterprise-wide visibility.
- 5#5: LogicGate - No-code risk management software with customizable incident intake, assessment, and remediation workflows.
- 6#6: MetricStream - AI-powered GRC platform supporting incident reporting, risk analysis, and regulatory compliance.
- 7#7: Cority - EHS and risk management software with comprehensive incident reporting for health, safety, and environment.
- 8#8: Intelex - Cloud-based EHSQ platform for incident tracking, root cause analysis, and corrective actions.
- 9#9: Enablon - Sustainability and risk management suite with incident management for operational and compliance risks.
- 10#10: Riskonnect - Integrated risk management system including incident reporting and claims handling for enterprises.
We ranked these tools by evaluating key factors including incident management capabilities, user experience, scalability, and alignment with organizational priorities, ensuring a comprehensive assessment of features, quality, and overall value.
Comparison Table
Robust incident reporting software is vital for managing risks, enabling organizations to track, analyze, and resolve issues effectively. This comparison table examines key tools—such as Resolver, NAVEX One, ServiceNow GRC, RSA Archer, and LogicGate—outlining their features, strengths, and ideal use cases. Readers will discover which software aligns best with their risk management needs and operational workflows.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Resolver Enterprise platform for incident reporting, investigation management, and risk intelligence across compliance and security. | enterprise | 9.6/10 | 9.8/10 | 9.2/10 | 9.4/10 |
| 2 | NAVEX One Integrated incident reporting and case management solution for ethics, compliance, and risk hotline reporting. | enterprise | 9.2/10 | 9.6/10 | 8.4/10 | 8.7/10 |
| 3 | ServiceNow GRC Robust governance, risk, and compliance suite with advanced incident tracking and workflow automation. | enterprise | 8.3/10 | 9.2/10 | 7.4/10 | 7.9/10 |
| 4 | RSA Archer Integrated risk management platform featuring configurable incident reporting and enterprise-wide visibility. | enterprise | 8.6/10 | 9.3/10 | 7.2/10 | 8.1/10 |
| 5 | LogicGate No-code risk management software with customizable incident intake, assessment, and remediation workflows. | enterprise | 8.4/10 | 9.1/10 | 7.8/10 | 7.9/10 |
| 6 | MetricStream AI-powered GRC platform supporting incident reporting, risk analysis, and regulatory compliance. | enterprise | 8.4/10 | 9.2/10 | 7.6/10 | 8.0/10 |
| 7 | Cority EHS and risk management software with comprehensive incident reporting for health, safety, and environment. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 8 | Intelex Cloud-based EHSQ platform for incident tracking, root cause analysis, and corrective actions. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 9 | Enablon Sustainability and risk management suite with incident management for operational and compliance risks. | enterprise | 8.3/10 | 9.1/10 | 7.4/10 | 8.0/10 |
| 10 | Riskonnect Integrated risk management system including incident reporting and claims handling for enterprises. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.6/10 |
Enterprise platform for incident reporting, investigation management, and risk intelligence across compliance and security.
Integrated incident reporting and case management solution for ethics, compliance, and risk hotline reporting.
Robust governance, risk, and compliance suite with advanced incident tracking and workflow automation.
Integrated risk management platform featuring configurable incident reporting and enterprise-wide visibility.
No-code risk management software with customizable incident intake, assessment, and remediation workflows.
AI-powered GRC platform supporting incident reporting, risk analysis, and regulatory compliance.
EHS and risk management software with comprehensive incident reporting for health, safety, and environment.
Cloud-based EHSQ platform for incident tracking, root cause analysis, and corrective actions.
Sustainability and risk management suite with incident management for operational and compliance risks.
Integrated risk management system including incident reporting and claims handling for enterprises.
Resolver
enterpriseEnterprise platform for incident reporting, investigation management, and risk intelligence across compliance and security.
Intelligence Hub with AI-powered incident analysis that automatically links incidents to risks and generates predictive risk scores
Resolver is a comprehensive governance, risk, and compliance (GRC) platform with robust incident reporting capabilities, allowing organizations to capture, investigate, and resolve incidents efficiently through customizable workflows. It integrates incident data directly into risk registers, enabling proactive risk management and regulatory compliance. The platform supports multi-channel reporting (web, mobile, email) and provides advanced analytics for trend analysis and auditing.
Pros
- Highly customizable workflows and dashboards tailored to specific incident types and industries
- Seamless integration with enterprise systems like ERP, HRIS, and BI tools for holistic risk views
- Advanced AI-driven analytics and reporting for predictive insights and compliance automation
Cons
- Enterprise-level pricing can be prohibitive for small organizations
- Initial setup and customization may require dedicated IT resources and time
- Advanced features have a moderate learning curve for non-technical users
Best For
Large enterprises and regulated industries like healthcare, finance, and public sector needing scalable, integrated incident reporting tied to enterprise risk management.
Pricing
Custom enterprise pricing based on modules, users, and deployment; typically starts at $10,000+ annually with modular subscriptions.
NAVEX One
enterpriseIntegrated incident reporting and case management solution for ethics, compliance, and risk hotline reporting.
AI-driven case triage and predictive analytics for prioritizing high-risk incidents
NAVEX One is a comprehensive governance, risk, and compliance (GRC) platform specializing in incident reporting and case management for risk management. It enables anonymous reporting through multiple channels like web portals, phone hotlines, mobile apps, and chat, supporting over 35 languages for global use. The software automates workflows for incident triage, investigation, resolution, and analytics, providing actionable insights via dashboards and AI-driven prioritization.
Pros
- Multi-channel anonymous reporting with global language support
- AI-powered triage and advanced analytics for faster resolution
- Seamless integration with broader GRC tools for holistic risk management
Cons
- High implementation costs and complexity for smaller organizations
- Steep learning curve for advanced customization
- Pricing lacks transparency, requiring custom quotes
Best For
Mid-to-large enterprises with global operations needing integrated ethics hotline and incident management within a full GRC suite.
Pricing
Custom enterprise pricing, typically starting at $50,000+ annually based on users, modules, and organization size; subscription model.
ServiceNow GRC
enterpriseRobust governance, risk, and compliance suite with advanced incident tracking and workflow automation.
Integrated Risk Management (IRM) workspace providing real-time, contextual risk views and automated remediation workflows
ServiceNow GRC is a comprehensive governance, risk, and compliance platform that excels in risk management and incident reporting by integrating with ServiceNow's broader IT service management ecosystem. It enables organizations to capture incidents, perform risk assessments, automate workflows for remediation, and generate compliance reports in real-time. The solution leverages AI-driven insights and configurable dashboards to provide a unified view of risks across the enterprise.
Pros
- Seamless integration with ServiceNow ITSM for end-to-end incident workflows
- Advanced AI and analytics for proactive risk identification and prioritization
- Highly customizable modules for policy management and continuous monitoring
Cons
- Steep learning curve and complex initial configuration requiring expert setup
- High licensing costs that may not suit smaller organizations
- Overly robust feature set can lead to underutilization without proper training
Best For
Large enterprises with mature IT infrastructures needing integrated GRC and incident reporting across multiple departments.
Pricing
Custom enterprise licensing starting at around $100/user/month, often quoted annually based on modules and user count; free trial available.
RSA Archer
enterpriseIntegrated risk management platform featuring configurable incident reporting and enterprise-wide visibility.
Flexible, data-driven application builder allowing unlimited customization of incident reporting fields and processes without coding
RSA Archer (now Archer IRM) is a comprehensive enterprise GRC platform that excels in integrated risk management, including robust incident reporting and tracking capabilities. It enables organizations to capture, investigate, and remediate incidents while linking them to broader risk, compliance, and audit processes. The platform's modular design supports customized workflows for incident management, root cause analysis, and regulatory reporting.
Pros
- Highly configurable with no-code/low-code tools for tailored incident workflows
- Scalable for large enterprises with strong integration to ERM and compliance modules
- Advanced analytics and reporting for incident trends and risk correlations
Cons
- Steep learning curve and complex initial setup requiring expert configuration
- High cost with lengthy implementation timelines
- Interface feels dated compared to modern SaaS alternatives
Best For
Large enterprises with complex GRC needs requiring deep customization for incident reporting and risk integration.
Pricing
Custom enterprise licensing, typically $100,000+ annually based on users, modules, and deployment (on-prem or SaaS).
LogicGate
enterpriseNo-code risk management software with customizable incident intake, assessment, and remediation workflows.
No-code Risk Workflow Builder that allows drag-and-drop creation of unlimited, dynamic processes for incident intake, escalation, and resolution
LogicGate is a cloud-based GRC (Governance, Risk, and Compliance) platform that specializes in no-code workflow automation for risk management, including incident reporting, assessment, and resolution. It enables organizations to create custom intake forms, automate incident triage, track investigations, and generate compliance reports without requiring programming expertise. The platform integrates with enterprise tools to streamline risk operations and provide real-time dashboards for oversight.
Pros
- Highly customizable no-code workflows for tailored incident reporting and management
- Robust analytics, dashboards, and AI-driven insights for risk intelligence
- Seamless integrations with tools like ServiceNow, Jira, and Microsoft Teams
Cons
- Steep learning curve for initial configuration despite no-code design
- Enterprise-level pricing may not suit small to mid-sized organizations
- Limited pre-built templates specifically for incident reporting compared to specialized tools
Best For
Mid-to-large enterprises seeking a flexible, scalable platform to build custom risk and incident management processes integrated into broader GRC strategies.
Pricing
Custom quote-based pricing, typically starting at $25,000–$50,000 annually depending on users, modules, and customization needs.
MetricStream
enterpriseAI-powered GRC platform supporting incident reporting, risk analysis, and regulatory compliance.
AI-driven Risk Intelligence for proactive incident prediction and automated remediation recommendations
MetricStream is a unified Governance, Risk, and Compliance (GRC) platform that provides robust incident reporting capabilities within its risk management suite, enabling organizations to capture, investigate, and resolve incidents efficiently. It supports automated workflows, root cause analysis, and integration with other risk domains like operational and third-party risks. The platform offers AI-driven insights, real-time dashboards, and regulatory compliance reporting to enhance risk visibility and response.
Pros
- Comprehensive incident workflows with root cause analysis and corrective action tracking
- AI-powered analytics for predictive risk insights and reporting
- Strong scalability and integrations for enterprise environments
Cons
- Steep learning curve and complex setup for non-experts
- High cost suitable mainly for large organizations
- Customization requires significant implementation effort
Best For
Large enterprises seeking an integrated GRC platform with advanced incident reporting for multi-domain risk management.
Pricing
Quote-based enterprise pricing, typically starting at $100,000+ annually depending on modules and users.
Cority
enterpriseEHS and risk management software with comprehensive incident reporting for health, safety, and environment.
AI-enhanced root cause analysis and intelligent corrective action workflows
Cority is a robust EHSQ (Environment, Health, Safety, and Quality) platform specializing in risk management and incident reporting for enterprises. It enables seamless incident capture via web or mobile apps, thorough investigations with root cause analysis tools, corrective action tracking, and automated compliance reporting. The software integrates risk assessments, audits, and analytics to support proactive safety management across global operations.
Pros
- Comprehensive incident lifecycle management with root cause analysis
- Strong analytics, dashboards, and regulatory compliance libraries
- Mobile accessibility and integration with ERP/HR systems
Cons
- Steep learning curve and complex initial setup
- Enterprise pricing inaccessible for SMBs
- Customization requires professional services
Best For
Large enterprises in manufacturing, energy, or pharmaceuticals seeking integrated EHS risk and incident management.
Pricing
Custom quote-based pricing; typically $50,000+ annually based on users, modules, and deployment.
Intelex
enterpriseCloud-based EHSQ platform for incident tracking, root cause analysis, and corrective actions.
Integrated root cause analysis (5-Why, Fishbone) with automated CAPA (Corrective and Preventive Actions) tracking directly from incidents
Intelex is a comprehensive EHSQ (Environment, Health, Safety, and Quality) management platform that excels in incident reporting and risk management. It allows organizations to capture, investigate, and resolve incidents efficiently while linking them to broader risk assessments and compliance workflows. The software provides real-time dashboards, mobile reporting, and automated corrective actions to drive continuous improvement and regulatory adherence.
Pros
- Highly customizable incident workflows and forms
- Robust analytics and reporting for risk insights
- Strong mobile app for on-the-go incident reporting
Cons
- Steep learning curve for initial setup and configuration
- Pricing can be prohibitive for small organizations
- Implementation often requires consultant support
Best For
Mid-to-large enterprises in regulated industries like manufacturing, oil & gas, or healthcare seeking integrated EHS risk management.
Pricing
Quote-based subscription pricing; typically starts at $10,000+ annually, scaling with users, modules, and customization.
Enablon
enterpriseSustainability and risk management suite with incident management for operational and compliance risks.
Integrated root cause analysis with automated workflows and AI-enhanced risk predictions
Enablon is an enterprise-grade EHS (Environment, Health, and Safety) software suite that excels in risk management and incident reporting, enabling organizations to capture, investigate, and analyze incidents across operations. It provides tools for risk assessment, near-miss reporting, root cause analysis, and corrective action tracking, with real-time dashboards and regulatory compliance features. The platform integrates seamlessly with other modules for a holistic view of risks and supports mobile access for field reporting.
Pros
- Comprehensive incident lifecycle management from reporting to resolution
- Advanced analytics, BI dashboards, and regulatory reporting capabilities
- Strong scalability and integrations for enterprise environments
Cons
- Steep learning curve due to extensive customization options
- High implementation costs and complexity for smaller teams
- Interface feels dated compared to modern SaaS alternatives
Best For
Large enterprises in high-risk industries like manufacturing, energy, and chemicals needing integrated EHS risk and incident management.
Pricing
Custom quote-based pricing for enterprises, typically starting at $50,000+ annually depending on modules and users.
Riskonnect
enterpriseIntegrated risk management system including incident reporting and claims handling for enterprises.
Unified Risk Intelligence platform that integrates incident reporting with full GRC workflows for holistic risk visibility
Riskonnect is a comprehensive integrated risk management (IRM) platform that includes robust incident reporting capabilities, enabling organizations to capture, track, and analyze risk incidents across the enterprise. It offers automated workflows, real-time dashboards, and AI-driven insights to streamline incident management and connect it with broader risk, audit, and compliance functions. The software supports customizable reporting and regulatory compliance, making it suitable for complex, large-scale deployments.
Pros
- Seamless integration across risk, audit, compliance, and incident modules
- Advanced AI and analytics for incident prediction and root cause analysis
- Highly scalable and customizable for enterprise needs
Cons
- Steep learning curve and complex setup for non-expert users
- High cost with custom pricing that may not suit SMBs
- Implementation timelines can be lengthy due to extensive configuration
Best For
Large enterprises with complex risk profiles seeking an all-in-one IRM platform with strong incident reporting.
Pricing
Custom enterprise pricing via quote; typically starts at $50,000+ annually based on modules, users, and deployment size.
Conclusion
When evaluating the top 10 risk management incident reporting software options, it's clear that each offers unique strengths. At the top of the list is Resolver, a comprehensive enterprise platform that excels in incident reporting, investigation management, and risk intelligence across compliance and security. NAVEX One and ServiceNow GRC are strong alternatives, with NAVEX One focusing on ethics, compliance, and risk hotline reporting, and ServiceNow GRC offering a robust governance, risk, and compliance suite with advanced incident tracking and workflow automation.
Don't miss out on the benefits that Resolver provides. Take the first step towards enhancing your risk management processes by trying Resolver today. Whether you're looking to streamline incident reporting, improve investigation management, or gain key insights into your risks, Resolver has the tools and capabilities to meet your needs and help you achieve greater success in managing risk.
Tools Reviewed
All tools were independently evaluated for this comparison