Top 10 Best Retail Facilities Management Software of 2026

ServiceNow Workplace Service Delivery (WSD) is an enterprise-grade platform that unifies facilities management, service requests, and workplace experiences, tailored for retail chains through its service catalog, asset tracking via CMDB, and multi-location support. It enables retail facilities teams to handle maintenance requests, space reservations, compliance checks, and preventive maintenance across stores using AI-driven automation and mobile tools. By integrating with IoT for connected assets and providing real-time analytics, WSD optimizes operations and reduces downtime in dynamic retail environments.

IBM Maximo is an enterprise asset management (EAM) platform designed to optimize the maintenance and operations of physical assets in retail facilities, including stores, warehouses, and distribution centers. It provides comprehensive tools for work order management, preventive and predictive maintenance, inventory tracking, and spatial asset visualization to ensure minimal downtime across multi-site retail operations. Leveraging AI, IoT, and analytics from the IBM ecosystem, Maximo enables retail managers to proactively address equipment issues like HVAC systems, refrigeration units, and fixtures, improving efficiency and compliance.

Accruent is a comprehensive Integrated Workplace Management System (IWMS) platform designed for retail facilities management, enabling organizations to optimize space utilization, manage leases, track assets, and handle maintenance across multi-site portfolios. It provides tools for predictive maintenance, energy management, compliance tracking, and real estate portfolio analytics tailored to retail environments. The software integrates IoT sensors and AI-driven insights to support data-informed decisions for retail chains.

FM:Systems (FMS:Facilities) is a comprehensive Integrated Workplace Management System (IWMS) designed for enterprise facilities management, including retail portfolios with multi-site store operations. It provides tools for space planning, asset management, preventive maintenance, lease administration, and sustainability tracking to optimize retail environments. The platform enables centralized control over retail facilities, reducing downtime and operational costs through data-driven insights.

UpKeep is a cloud-based computerized maintenance management system (CMMS) tailored for facilities maintenance, including retail environments, enabling efficient work order management, asset tracking, preventive maintenance scheduling, and inventory control across multiple locations. Its mobile-first design empowers field technicians to update tasks in real-time, reducing downtime in retail stores. The platform provides customizable dashboards and reporting for oversight of store maintenance needs like HVAC repairs, fixture upkeep, and compliance checks.

Limble CMMS is a cloud-based computerized maintenance management system (CMMS) that simplifies work order management, asset tracking, preventive maintenance scheduling, and inventory control for facilities teams. Tailored for retail facilities management, it supports multi-location operations by enabling centralized oversight of store maintenance tasks like HVAC servicing, fixture repairs, and lighting upkeep across chains. Its mobile-first design empowers technicians in the field with real-time updates, reducing downtime in high-traffic retail environments.

Fiix is a cloud-based CMMS platform that helps retail facilities teams manage work orders, assets, preventive maintenance, and inventory across multiple store locations. It enables tracking of equipment like HVAC systems, refrigeration units, and fixtures to minimize downtime and ensure compliance. With mobile accessibility and integrations, it streamlines technician workflows and provides actionable insights through reporting and AI tools.

MaintainX is a mobile-first CMMS platform designed for streamlined work order management, preventive maintenance, and asset tracking, making it suitable for retail facilities teams handling store upkeep like HVAC, lighting, and fixture repairs. It enables quick task assignment, real-time updates via a user-friendly app, and customizable checklists with photo and voice note support. For retail operations, it provides multi-location oversight to minimize downtime and ensure compliance across stores.

eMaint CMMS is a flexible, cloud-based computerized maintenance management system (CMMS) tailored for facilities management, including retail environments, by handling work orders, asset tracking, preventive maintenance, and inventory control across multiple store locations. It supports retail facility teams in scheduling repairs for HVAC, lighting, fixtures, and equipment to minimize downtime and ensure compliance. With robust reporting and mobile access, it provides visibility into maintenance operations for chain-wide optimization.

Facilio is an AI-powered facilities management platform tailored for multi-site operations, including retail chains, offering unified control over assets, energy, maintenance, and space. It connects IoT sensors to provide real-time monitoring, predictive maintenance, and sustainability insights via a centralized dashboard. Retail managers can optimize store performance, reduce downtime, and cut costs across portfolios with automated workflows and analytics.