Quick Overview
- 1#1: OneTrust - Provides a comprehensive GRC platform for managing privacy, regulatory compliance, and risk assessments essential for retail data protection and GDPR/CCPA adherence.
- 2#2: NAVEX One - Offers integrated ethics, compliance, and risk management with policy distribution, training, and incident reporting tailored for retail operations.
- 3#3: MetricStream - Delivers enterprise-wide governance, risk, and compliance solutions including audit management and regulatory reporting for retail businesses.
- 4#4: Trustwave - Specializes in PCI DSS compliance, vulnerability management, and payment security scanning to protect retail payment environments.
- 5#5: SecurityMetrics - Provides affordable PCI compliance tools including automated scans, SAQ guidance, and merchant training for small to mid-sized retailers.
- 6#6: ID.me - Enables secure identity verification and fraud prevention to ensure retail compliance with KYC and age-restricted purchase regulations.
- 7#7: Yoti - Offers digital ID and age estimation technology for seamless compliance with age verification laws in retail sales of restricted products.
- 8#8: LogicGate - No-code platform for building custom risk and compliance programs with workflow automation suited for agile retail compliance needs.
- 9#9: ComplianceQuest - Salesforce-powered QMS for quality, audit, and compliance management to streamline retail product safety and regulatory processes.
- 10#10: FoodLogiQ - Supply chain traceability platform ensuring food safety compliance, recalls, and regulatory reporting for grocery and food retail.
We ranked tools based on alignment with retail-specific regulations, feature depth, usability, and value, ensuring they meet the diverse needs of businesses, from small retailers to enterprise grocers.
Comparison Table
Retail compliance demands precision, and the right software can streamline the process. This comparison table explores top tools like OneTrust, NAVEX One, MetricStream, Trustwave, SecurityMetrics and more, detailing key features, use cases, and strengths to guide informed decisions for your business.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OneTrust Provides a comprehensive GRC platform for managing privacy, regulatory compliance, and risk assessments essential for retail data protection and GDPR/CCPA adherence. | enterprise | 9.4/10 | 9.7/10 | 8.2/10 | 8.9/10 |
| 2 | NAVEX One Offers integrated ethics, compliance, and risk management with policy distribution, training, and incident reporting tailored for retail operations. | enterprise | 9.1/10 | 9.5/10 | 8.7/10 | 8.6/10 |
| 3 | MetricStream Delivers enterprise-wide governance, risk, and compliance solutions including audit management and regulatory reporting for retail businesses. | enterprise | 8.6/10 | 9.2/10 | 7.4/10 | 8.1/10 |
| 4 | Trustwave Specializes in PCI DSS compliance, vulnerability management, and payment security scanning to protect retail payment environments. | specialized | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 5 | SecurityMetrics Provides affordable PCI compliance tools including automated scans, SAQ guidance, and merchant training for small to mid-sized retailers. | specialized | 8.1/10 | 8.4/10 | 7.8/10 | 8.2/10 |
| 6 | ID.me Enables secure identity verification and fraud prevention to ensure retail compliance with KYC and age-restricted purchase regulations. | specialized | 8.6/10 | 9.3/10 | 8.4/10 | 7.9/10 |
| 7 | Yoti Offers digital ID and age estimation technology for seamless compliance with age verification laws in retail sales of restricted products. | specialized | 8.2/10 | 8.8/10 | 8.0/10 | 7.5/10 |
| 8 | LogicGate No-code platform for building custom risk and compliance programs with workflow automation suited for agile retail compliance needs. | enterprise | 8.1/10 | 8.7/10 | 8.3/10 | 7.4/10 |
| 9 | ComplianceQuest Salesforce-powered QMS for quality, audit, and compliance management to streamline retail product safety and regulatory processes. | enterprise | 8.3/10 | 8.8/10 | 8.0/10 | 7.9/10 |
| 10 | FoodLogiQ Supply chain traceability platform ensuring food safety compliance, recalls, and regulatory reporting for grocery and food retail. | specialized | 8.2/10 | 8.7/10 | 7.5/10 | 7.9/10 |
Provides a comprehensive GRC platform for managing privacy, regulatory compliance, and risk assessments essential for retail data protection and GDPR/CCPA adherence.
Offers integrated ethics, compliance, and risk management with policy distribution, training, and incident reporting tailored for retail operations.
Delivers enterprise-wide governance, risk, and compliance solutions including audit management and regulatory reporting for retail businesses.
Specializes in PCI DSS compliance, vulnerability management, and payment security scanning to protect retail payment environments.
Provides affordable PCI compliance tools including automated scans, SAQ guidance, and merchant training for small to mid-sized retailers.
Enables secure identity verification and fraud prevention to ensure retail compliance with KYC and age-restricted purchase regulations.
Offers digital ID and age estimation technology for seamless compliance with age verification laws in retail sales of restricted products.
No-code platform for building custom risk and compliance programs with workflow automation suited for agile retail compliance needs.
Salesforce-powered QMS for quality, audit, and compliance management to streamline retail product safety and regulatory processes.
Supply chain traceability platform ensuring food safety compliance, recalls, and regulatory reporting for grocery and food retail.
OneTrust
enterpriseProvides a comprehensive GRC platform for managing privacy, regulatory compliance, and risk assessments essential for retail data protection and GDPR/CCPA adherence.
Consent Orchestration Platform, which unifies omnichannel consent collection, management, and preferences across retail touchpoints like in-store, online, and apps
OneTrust is a comprehensive governance, risk, and compliance (GRC) platform specializing in privacy management, data protection, and third-party risk for enterprises handling sensitive customer data. It automates data discovery, mapping, consent orchestration, subject rights requests, and regulatory assessments to ensure adherence to GDPR, CCPA, and other privacy laws critical for retail operations. For retailers, it excels in managing omnichannel consent, vendor compliance, and PCI DSS-related risk assessments, enabling scalable compliance across global supply chains and customer interactions.
Pros
- Extensive module library covering privacy, consent, vendor risk, and data governance tailored for retail data volumes
- AI-driven automation for assessments, DSARs, and compliance workflows reducing manual effort
- Robust integrations with retail tech stacks like CRM, e-commerce platforms, and SIEM tools
Cons
- Enterprise pricing can be prohibitively expensive for mid-sized retailers
- Steep learning curve and lengthy implementation for complex deployments
- Overly broad feature set may overwhelm users focused solely on core retail compliance needs
Best For
Large-scale retail enterprises with global operations requiring end-to-end privacy and third-party compliance management.
Pricing
Custom enterprise pricing based on modules and scale; typically starts at $100,000+ annually for full-suite deployments.
NAVEX One
enterpriseOffers integrated ethics, compliance, and risk management with policy distribution, training, and incident reporting tailored for retail operations.
Integrated Ethics & Compliance Hotline with AI-driven case triage and global multilingual support
NAVEX One is a comprehensive governance, risk, and compliance (GRC) platform designed to help organizations manage ethics, compliance, and risk programs. It offers integrated modules for anonymous hotline reporting, policy management, employee training, surveys, audits, and advanced analytics. For retail businesses, it excels in standardizing compliance across high-volume, multi-location operations, ensuring adherence to regulations like anti-bribery laws, labor standards, and data privacy requirements.
Pros
- Unified platform integrates hotline, training, and risk management for streamlined retail compliance
- Robust analytics and reporting for tracking compliance metrics across stores
- Scalable for large enterprises with multi-language and mobile support
Cons
- High cost suitable mainly for mid-to-large retailers
- Steep initial setup and customization learning curve
- Limited focus on retail-specific features like POS compliance integrations
Best For
Large retail chains with distributed workforces needing enterprise-grade ethics and compliance management.
Pricing
Custom quote-based pricing; typically starts at $50,000+ annually depending on modules, users, and deployment.
MetricStream
enterpriseDelivers enterprise-wide governance, risk, and compliance solutions including audit management and regulatory reporting for retail businesses.
AI-driven ConnectedGRC platform that unifies risk intelligence, compliance automation, and predictive analytics in a single pane of glass
MetricStream is an enterprise-grade Governance, Risk, and Compliance (GRC) platform designed to unify risk management, regulatory compliance, audit, and policy management processes. For retail compliance, it excels in handling PCI DSS adherence, third-party vendor risk, supply chain compliance, data privacy (GDPR/CCPA), and store-level audit automation. Its modular architecture and AI-driven insights enable retail organizations to automate workflows, monitor regulations in real-time, and generate actionable compliance reports across global operations.
Pros
- Comprehensive GRC suite with deep retail-specific modules for PCI, vendor risk, and privacy compliance
- AI-powered automation for risk assessment, audits, and regulatory mapping
- Scalable integrations with ERP, POS systems, and other enterprise tools
Cons
- Steep learning curve and complex initial setup for non-technical users
- High enterprise pricing limits accessibility for mid-sized retailers
- Customization requires significant professional services involvement
Best For
Large retail chains and enterprises needing an integrated, scalable GRC platform for complex, multi-regulatory compliance across global supply chains.
Pricing
Quote-based enterprise pricing, typically starting at $150,000+ annually depending on modules, users, and deployment scale.
Trustwave
specializedSpecializes in PCI DSS compliance, vulnerability management, and payment security scanning to protect retail payment environments.
Automated quarterly ASV scans with guaranteed PCI compliance reporting and remediation guidance
Trustwave offers cybersecurity and compliance solutions optimized for retail, with a strong emphasis on PCI DSS compliance to protect payment card data in high-transaction environments. Their TrustKeeper platform provides vulnerability scanning, penetration testing, policy management, and automated reporting to simplify compliance audits and reduce breach risks. Backed by SpiderLabs threat intelligence, it delivers managed detection and response services tailored for point-of-sale systems and retail networks.
Pros
- Industry-leading PCI DSS tools including Approved Scanning Vendor (ASV) certification
- Managed services with expert support to minimize internal IT workload
- Integrated SpiderLabs threat intelligence for proactive retail security
Cons
- Premium pricing unsuitable for small retailers
- Interface and setup require technical expertise
- Heavy focus on PCI limits breadth for other retail compliances like GDPR
Best For
Mid-to-large retail chains processing high volumes of card payments that need managed PCI compliance and advanced cybersecurity.
Pricing
Quote-based enterprise pricing; vulnerability scanning from $5,000/year, full managed compliance services $20,000+ annually depending on scope.
SecurityMetrics
specializedProvides affordable PCI compliance tools including automated scans, SAQ guidance, and merchant training for small to mid-sized retailers.
Expert QSA-led remediation assistance integrated with automated scans
SecurityMetrics is a specialized PCI compliance platform tailored for retailers and merchants processing card payments. It provides automated vulnerability scanning (ASV), penetration testing, self-assessment questionnaires (SAQs), quarterly network scans, and employee training to help achieve and maintain PCI DSS compliance. The tool streamlines reporting and offers expert support from QSAs to simplify the compliance process for businesses without dedicated security teams.
Pros
- ASV-approved automated scanning and quarterly reviews
- Comprehensive training and policy templates
- 24/7 expert QSA support via phone and portal
Cons
- Primarily focused on PCI DSS, limited multi-standard support
- Pricing scales up significantly for larger merchants
- Portal interface feels dated and less intuitive
Best For
Small to mid-sized retailers needing reliable PCI compliance without in-house expertise.
Pricing
Tiered annual plans starting at $125 for Level 4 merchants, up to $1,000+ for higher levels with added services like pen testing.
ID.me
specializedEnables secure identity verification and fraud prevention to ensure retail compliance with KYC and age-restricted purchase regulations.
Affiliation-specific verifications (e.g., military/veteran status) backed by official government and institutional data sources for unmatched accuracy
ID.me is a leading digital identity verification platform designed to help retailers confirm customer eligibility for discounts, age-restricted purchases, and compliance requirements. It specializes in verifying affiliations like military, veteran, student, teacher, and first responder status using secure, selfie-based biometric checks and trusted data sources. Widely integrated with major retailers such as Walmart and Home Depot, it reduces fraud in promotional programs while ensuring adherence to privacy regulations like CCPA and GDPR.
Pros
- Highly accurate identity and affiliation verification powered by biometrics and partnerships with government databases
- Seamless mobile-first integration that speeds up checkout without disrupting user experience
- Strong compliance support for fraud prevention and data privacy in retail promotions
Cons
- Custom enterprise pricing lacks transparency and may be cost-prohibitive for smaller retailers
- Focused primarily on identity verification rather than broader retail compliance tools like PCI DSS or inventory auditing
- Initial setup and customization can require developer resources
Best For
Mid-to-large retailers managing targeted discount programs for verified groups like military personnel or students, where fraud prevention is critical.
Pricing
Custom enterprise pricing based on volume and features; typically starts at several thousand dollars per month—contact sales for quotes.
Yoti
specializedOffers digital ID and age estimation technology for seamless compliance with age verification laws in retail sales of restricted products.
Privacy-by-design AI selfie age estimation delivering 99%+ accuracy without capturing or storing personal identifiers
Yoti is a digital identity platform focused on secure age and ID verification, tailored for retail compliance in age-restricted sales like alcohol, tobacco, and vaping. It leverages AI-powered biometric analysis from selfies and document scans to instantly verify customer age via mobile app, web SDKs, or POS integrations. The solution emphasizes privacy by not storing personal data, helping retailers meet regulatory requirements such as Challenge 25/21 while reducing fraud.
Pros
- Highly accurate AI age estimation from selfies without ID storage
- Seamless integrations with e-commerce, POS systems, and mobile apps
- Strong privacy compliance with GDPR and no data retention
Cons
- Usage-based pricing scales costs for high-volume retailers
- Requires customers to have smartphones for optimal use
- Limited support for fully offline in-store verification
Best For
Retailers in age-gated industries like alcohol and tobacco needing fast, privacy-focused digital age checks for online and hybrid sales channels.
Pricing
Pay-per-use starting at ~$0.05-$0.20 per verification based on volume; custom enterprise plans with volume discounts available.
LogicGate
enterpriseNo-code platform for building custom risk and compliance programs with workflow automation suited for agile retail compliance needs.
Drag-and-drop Process Designer for rapidly building bespoke compliance workflows without coding
LogicGate is a no-code Governance, Risk, and Compliance (GRC) platform that allows retail organizations to build custom workflows for managing regulatory compliance, audits, vendor risk, and policy enforcement. It supports retail-specific needs like PCI DSS adherence, store safety audits, and supply chain compliance through drag-and-drop process design and automation. The platform provides real-time dashboards, AI-driven insights, and integrations with tools like ServiceNow and Microsoft Teams for streamlined operations.
Pros
- Highly customizable no-code workflow builder tailored for complex compliance processes
- Robust automation and AI-powered risk assessment tools
- Excellent reporting and real-time analytics for retail oversight
Cons
- Enterprise pricing may be steep for smaller retailers
- Requires initial setup expertise for optimal retail-specific configurations
- Fewer pre-built templates compared to retail-focused niche tools
Best For
Mid-to-large retail chains seeking a flexible, scalable GRC platform for enterprise-wide compliance management.
Pricing
Custom quote-based pricing, typically starting at $20,000+ annually for mid-tier plans, with per-user or usage-based add-ons.
ComplianceQuest
enterpriseSalesforce-powered QMS for quality, audit, and compliance management to streamline retail product safety and regulatory processes.
Native integration with Salesforce CRM, allowing real-time linkage of compliance data with customer and sales information
ComplianceQuest is a cloud-based Enterprise Quality Management System (EQMS) built natively on the Salesforce platform, tailored for managing compliance, quality assurance, and risk processes across industries including retail. It provides comprehensive modules for audits, CAPA (Corrective and Preventive Actions), document control, training management, supplier quality, and nonconformance handling, enabling retail businesses to maintain regulatory standards like FSMA, GFSI, and product safety compliance. The platform leverages Salesforce's ecosystem for seamless integration with CRM, sales, and operational data, streamlining compliance workflows in retail environments.
Pros
- Native Salesforce integration for unified data management
- Robust modules covering audits, CAPA, and supplier compliance
- Highly customizable workflows adaptable to retail needs
Cons
- Steep learning curve for teams unfamiliar with Salesforce
- Pricing lacks transparency and can be costly for smaller retailers
- Overkill for basic retail compliance without complex quality needs
Best For
Mid-to-large retail companies requiring an integrated, scalable QMS for enterprise-wide compliance and quality management.
Pricing
Custom quote-based pricing; typically starts at $50-100/user/month depending on modules, users, and Salesforce licensing.
FoodLogiQ
specializedSupply chain traceability platform ensuring food safety compliance, recalls, and regulatory reporting for grocery and food retail.
One-click traceability across the entire supply chain for rapid recall and compliance verification
FoodLogiQ is a comprehensive supply chain management platform designed for the food industry, focusing on compliance, traceability, and risk management to help retailers meet regulatory standards like FSMA. It enables supplier verification, audit management, and real-time visibility across the supply chain. The software integrates with ERP systems and provides analytics for proactive compliance monitoring.
Pros
- Robust traceability and recall management tools
- Strong supplier compliance and risk assessment features
- Excellent integrations with major ERP and industry systems
Cons
- Steep learning curve for non-enterprise users
- Custom pricing lacks transparency for smaller businesses
- Implementation requires significant setup time
Best For
Large food retailers and CPG companies managing complex, multi-tiered supply chains with stringent compliance needs.
Pricing
Enterprise custom pricing, typically starting at $50,000+ annually based on scale and modules.
Conclusion
Navigating retail compliance requires tailored tools, and this review showcases solutions that address data protection, regulatory adherence, and operational needs. The top pick, OneTrust, leads with its comprehensive GRC platform, effectively managing privacy, risk, and GDPR/CCPA compliance. NAVEX One and MetricStream also stand out—NavEX One for integrated ethics and retail-specific workflows, and MetricStream for enterprise-wide governance and audit management—offering solid alternatives for different priorities.
Explore OneTrust to strengthen your compliance framework and ensure seamless adherence to key regulations
Tools Reviewed
All tools were independently evaluated for this comparison