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Food Service RestaurantsTop 10 Best Restaurants Reservation Software of 2026
Compare restaurants reservation software tools for restaurants, including Waitwhile, Resy, and Hostme, plus fit and tradeoffs for booking teams.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Agents extract product evidence with provenance, then collect written reviews and transcribe video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
Waitwhile is the best pick for restaurants that need one visual queue and table-routing workflow during rushes because it assigns parties to tables based on real-time readiness rather than rigid time slots, whereas SevenRooms fits larger operations that want guest-history-driven workflows since its guest profiles tie reservation status to targeted decisions and its waitlist handling supports common pacing.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Waitwhile
Visual queue and floor-flow routing that assigns parties to tables based on real-time readiness, not just time slots.
Best for: Fits when restaurants need a single visual workflow for reservations plus waitlist routing during peak shifts.
Resy
Editor pickResy waitlist management supports operational pacing rules that move guests faster than manual phone capture.
Best for: Fits when restaurants need strong booking placement plus operational waitlist handling with controlled policies.
Hostme
Editor pickCapacity overflow handling that connects waitlist entries to table-aware seating control
Best for: Fits when reservation volume spikes require waitlist handling and table rules without spreadsheet ops.
Comparison Table
Waitwhile
SMBVirtual waitlist and queue management platform with reservation capabilities.
Visual queue and floor-flow routing that assigns parties to tables based on real-time readiness, not just time slots.
Waitwhile is designed for restaurants that need queue handling tied to table readiness, not only calendar booking. The floor plan editor helps teams map seating areas and then route parties as availability changes. SMS confirmation and cancellation flows reduce phone calls when policies require strict confirmation handling. It also supports reservation sync so the restaurant can reduce double-booking risk across front-of-house channels.
A key tradeoff is that Waitwhile’s value depends on active table workflows, so teams without a consistent check-in and table-lock process may see more manual work. Waitwhile fits best when the restaurant runs both reservations and walk-in queue management during overlapping peak periods and needs one operational system for both.
- +Floor plan editor maps seating and drives queue routing
- +Waitlist check-in flows coordinate table readiness
- +SMS confirmation and cancellation reduce front desk interruptions
- +Reservation sync limits double-booking across channels
- –Queue routing accuracy depends on disciplined table lock duration
- –More operational setup is required than calendar-only booking tools
- –Advanced routing logic can create admin workload during menu changes
- –Complex multi-zone service patterns may need repeated configuration
Host stand supervisors
Route parties during peak walk-ins
Lower wait friction
Operations managers
Enforce reservation holds and timing
Fewer no-show disruptions
Show 2 more scenarios
Guest experience coordinators
Confirm and update parties quickly
Reduced phone calls
Automated SMS confirmation keeps guests aligned with schedule changes.
Revenue operations teams
Sync bookings across reservation channels
Cleaner availability grid
Reservation sync reduces conflicts between booking sources and internal table workflow.
Best for: Fits when restaurants need a single visual workflow for reservations plus waitlist routing during peak shifts.
Resy
SMBReservation platform offering table management, waitlist, and guest profiling for restaurants.
Resy waitlist management supports operational pacing rules that move guests faster than manual phone capture.
Resy is a restaurant reservation system focused on guest-facing booking, operations workflow, and marketing-grade guest capture. Its core capabilities include online booking engine controls, table and availability management, and reservation sync across channels.
Resy also supports a reservation widget embed for branded placement, plus integrations for calendar and POS-linked workflows used by busy dining rooms. Automation centers on waitlist management, cancellation and hold handling, and operational rules tied to seating and pacing.
- +Tight operational workflow for waitlist movement and reservation holds
- +Reservation widget embed supports branded booking placement
- +Guest profile database improves history-based handling for returning parties
- +Extensible integration approach supports common reservation sync needs
- –Floor plan editor capabilities can lag teams that require granular table geometry
- –Automation rules often require disciplined configuration across shifts
Restaurant hosts and managers
Manage same-day bookings and seat status
Shared view for service demand
Restaurants running timed seatings
Configure timed availability for events
Structured booking capacity
Show 2 more scenarios
Independent restaurants and groups
Publish availability through guest booking
Confirmed reservation flow
Restaurants present availability through a diner-facing booking experience instead of building custom booking UX.
Owners and operations managers
Analyze demand by service period
Operational visibility for coverage
Managers review reservation activity and reporting views to understand booking trends for planning availability.
Best for: Fits when restaurants need strong booking placement plus operational waitlist handling with controlled policies.
Hostme
SMBReservation, waitlist, and table management platform with guest messaging.
Capacity overflow handling that connects waitlist entries to table-aware seating control
Hostme is built for restaurants that want reservations and walk-in overflow handling inside one workflow, including waitlist management when party demand exceeds capacity. The reservation widget embed supports a consistent booking surface across websites, and reservation sync helps keep upstream and downstream channel records aligned. Operationally, table-related booking configuration supports preventing double-booking and managing hold behavior during the booking window.
Hostme can require careful setup of seating capacity logic to match real dining constraints like turn time and table lock duration. It fits best for teams that handle frequent date-specific load, such as weekend peaks, and need waitlist-to-seating conversion without manual rekeying.
- +Waitlist management keeps walk-in overflow organized
- +Reservation widget embed supports branded booking surfaces
- +Table-aware booking rules reduce double-booking risk
- +Reservation sync helps coordinate channel records
- –Seating logic setup takes time to match real operations
- –Some advanced routing workflows depend on configuration depth
- –Guest data capture needs discipline to stay complete
- –Edge cases require manual review during high-turn periods
Front-of-house managers
Manage busy weekend arrival spikes
Fewer missed arrivals
Restaurant operators
Reduce double-booking and holds drift
More predictable seating
Show 2 more scenarios
Web operations teams
Embed reservations across properties
Lower channel fragmentation
Reservation widget embed supports consistent guest booking on existing restaurant websites.
Operations analysts
Sync reservations across booking channels
Fewer schedule mismatches
Reservation sync aligns records so team schedules reflect the same availability and party counts.
Best for: Fits when reservation volume spikes require waitlist handling and table rules without spreadsheet ops.
Tablein
SMBOnline reservation system with table management and guest database features.
Table lock duration tied to reservation holds keeps specific tables unavailable until the hold expires.
Tablein is built around the restaurant’s seating workflow, with an availability view that feeds reservations into a table management layer. The floor plan editor supports visual table layouts and seating zone routing, which helps reduce double-booking risk during high-volume shifts. Reservation operations include hold and table lock duration behavior so staff can control how long a seating choice stays unavailable.
- +Floor plan editor supports seating zone routing for day-of control
- +Reservation hold and table lock duration reduce accidental double-booking
- +iCal export supports calendar consumption without manual re-entry
- +Reservation embed gives a fast path to add booking into existing sites
- –Floor plan changes require disciplined updates to stay accurate
- –Operational rules need careful configuration to match service policies
Host team and floor managers
Manage rush-hour seating assignments
Fewer seating conflicts.
Restaurant operators
Reduce no-shows with policy enforcement
Lower last-minute drop-offs.
Show 1 more scenario
Web and guest experience teams
Embed booking into restaurant websites
Fewer phone reservations.
A reservation widget embed sends guests to the booking engine with consistent confirmations.
Best for: Fits when seating zones and table locks must stay aligned with online bookings.
SevenRooms
enterpriseGuest experience and CRM platform with reservation, waitlist, and marketing automation tools.
Guest profile database ties reservation history to VIP tagging and targeted messaging decisions.
SevenRooms manages restaurant reservations with guest profiles, operational controls, and targeted communication workflows. The system centralizes reservation records, seating assignments, and guest status so teams can coordinate holds, confirmations, and cancellations through one operational view.
- +Guest profile record keeps reservation history and status in one place
- +Waitlist workflows match common restaurant pacing and staffing needs
- +API supports reservation sync patterns and custom integrations
- +Configuration covers booking windows and cancellation policy enforcement
- –Floor plan setup and seating zone routing require careful governance
- –Some POS and calendar sync scenarios need integration engineering
Restaurant front-of-house teams
Coordinate deposits and reservation policies
Consistent booking handling
Restaurant marketing teams
Segment guests by reservation behavior
More targeted guest outreach
Show 2 more scenarios
Hotel restaurant operations
Run reservations across multiple outlets
Coordinated multi-outlet operations
Hotel teams manage restaurant reservations, seating, and guest communications with outlet context across the property.
Restaurant loyalty teams
Tie loyalty rewards to dining visits
Reservation-connected loyalty engagement
Loyalty teams enroll guests and apply reward rules based on reservation and return-visit activity.
Best for: Fits when restaurants need guest-level workflows, waitlist handling, and API-driven reservation sync.
Zenchef
SMBReservation and guest relationship management platform for independent restaurants.
Floor-plan editor and availability control that ties table state to booking operations for same-day seating decisions.
Zenchef is a restaurant reservation system that focuses on managing dining parties across online booking, floor-plan availability, and on-premise table workflow. It supports common booking operations like reservation holds, party size handling, cancellation policy enforcement, and cancellation and no-show outcomes tracking.
- +Floor-plan driven table management supports real seating and capacity rules
- +Reservation hold controls help reduce turn-time friction during peak periods
- +Reservation sync options support keeping booking status consistent across tools
- +Staff access control supports role-based operations for FOH and managers
- –Seating zone routing requires careful configuration to avoid availability mismatches
- –Extensibility depends on integration setup for deeper POS and workflow coverage
Restaurant operators and managers
Accept embedded website reservations
Fewer manual booking requests
Guest-service and operations staff
Send confirmations and arrival reminders
Clearer guest communication
Show 2 more scenarios
Hosts and reservation staff
Handle cancellations and fill openings
More orderly table release
Staff update reservations and use waitlist information when cancellations create new availability.
Busy restaurant host teams
Adjust seating assignments during peaks
Fewer seating conflicts
Hosts update table status, reservation assignments, and walk-in placement as service conditions change.
Best for: Fits when mid-size restaurants need a configurable reservation workflow with floor-plan table control.
Quandoo
SMBReservation platform combining a consumer booking marketplace with restaurant management tools.
Waitlist management tied directly to booking demand so overflow stays trackable without switching systems.
Quandoo focuses on restaurant reservation booking with a branded booking experience that can be embedded as a reservation widget. Its core capabilities include online booking flows, waitlist management, and availability syncing so reservations stay consistent across channels.
- +Reservation widget embed supports consistent booking branding
- +Waitlist management handles overflow when online demand spikes
- +Reservation sync keeps availability aligned across connected channels
- +API and adapter support reduce manual reentry for reservations
- –Advanced seating workflows require careful setup across locations
- –Complex cancellation policy enforcement needs configuration discipline
Restaurant marketing teams
Embed branded booking widget on websites
Branded booking experience
Restaurant hosts
Manage changes and cancellations
Fewer mismatched reservations
Show 1 more scenario
Restaurant operations teams
Maintain availability sync across channels
Consistent booking inventory
Reservations stay consistent through availability syncing so bookings reflect the same inventory rules across channels.
Best for: Fits when multi-location operators need embedded booking and reservation sync with existing restaurant systems.
ResDiary
enterpriseCloud-based reservation and table management system with channel-manager integrations.
Rule-based booking configuration that keeps availability consistent across the reservation experience and operational workflow.
ResDiary is a restaurant reservation software built around a configurable reservation experience and operational workflow. The system supports a reservation flow with table management inputs, guest communication, and calendar-style availability views.
- +Configurable booking rules like booking windows and party size limits
- +Operational table management inputs reduce manual rechecks
- +Guest communication supports confirmation and cancellation flows
- +Integration options support reservation sync across booking surfaces
- –Complex seating workflows need careful setup and staff training
- –Advanced automation depends on integration coverage for specific systems
Restaurant managers and operators
Review booking activity and trends
Visibility into service performance
Reservation managers
Apply cancellations and no-show rules
Repeatable exception handling
Show 2 more scenarios
Front-of-house reservation teams
Move bookings through the day
Fewer manual updates
Teams review availability and move bookings through confirmation, modification, and cancellation workflows.
Restaurants seeking direct online bookings
Publish booking pages or widgets
Direct booking to staffing
Restaurants publish booking pages or embed reservation widgets so guests can book directly and staff can manage scheduling.
Best for: Fits when restaurants need rule-driven reservations and reliable sync between booking and floor workflows.
Resmio
SMBOnline reservation and table management system for restaurants in German-speaking markets.
Waitlist management that routes overflow into availability while maintaining reservation hold timing controls.
Resmio handles restaurant reservations from online booking through operational management of seating assignments and daily schedules. The system supports a reservation widget embed and keeps booking visibility consistent via reservation sync and iCal export for internal calendars.
- +Reservation widget embed supports branded booking on restaurant sites
- +Waitlist management maps walk-in overflow into controlled seating outcomes
- +Reservation sync reduces manual re-entry across operational calendars
- +iCal export helps teams keep multiple calendars aligned
- –POS integration depth is limited without additional connectivity work
- –Complex floor plan routing can require careful availability configuration discipline
Restaurant reservations teams
Run daily schedules with seating assignments
Coordinated daily seating
Restaurants using calendar coordination
Sync reservations via iCal exports
Calendar visibility for staff
Show 2 more scenarios
Restaurant hosts handling overflow
Manage walk-in waitlist openings
Controlled waitlist fill-in
Hosts use waitlist management to handle walk-in queue overflow and controlled reservation hold timing.
Restaurants with embedded booking pages
Place widget for guest-facing booking
Fewer redirect steps
The reservation widget embed supports guest booking from the restaurant's site while keeping booking visibility consistent.
Best for: Fits when teams need a booking widget plus waitlist handling with calendar export for daily coordination.
Eveve
SMBReservation and table management system with consumer marketplace bookings.
Waitlist management that keeps excess parties in a managed queue instead of pushing guests to manual follow-ups.
Eveve focuses on restaurant reservation workflows with an online booking engine and an embeddable reservation widget for guest-facing pages. It supports operational controls like availability rules and waitlist handling so staff can manage seats when bookings are constrained.
- +Embeddable reservation widget for branded guest checkout flows
- +Waitlist management helps reduce lost demand during sellouts
- +Availability controls support operational policies like cutoff rules
- +API-based reservation sync supports two-way coordination with systems
- –Advanced floor planning requires more setup than grid-first tools
- –Automation coverage for complex policies depends on configuration depth
Restaurant operations teams
Enforce availability rules during constraints
Controlled seat availability
Restaurant hosts
Use waitlist to manage limited bookings
Better handling of constrained demand
Show 2 more scenarios
IT teams and systems integrators
Sync reservations through API connections
Reservation data consistency
Integration uses API-based reservation sync so downstream systems receive consistent booking data.
Operations coordinators
Automate confirmations and change handling
Less shift-to-shift coordination
Confirmation and change handling reduces manual coordination across shifts tied to reservation updates.
Best for: Fits when restaurants need a reservation widget plus API sync to coordinate bookings across tools.
Conclusion
After evaluating 10 restaurants reservation software, Waitwhile stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Restaurants Reservation Software
Restaurants reservation software is the booking engine plus operating layer that controls online reservations, reservation holds, and table availability so teams can avoid double-booking during turn time.
This buyer’s guide covers Tablein, Waitwhile, Hostme, Resy, SevenRooms, ResDiary, Quandoo, Zenchef, Resmio, and Eveve, with comparisons of SevenRooms, Resy, and When I Work for booking workflows.
Restaurants Reservation Software for Table Locking, Waitlist Routing, and Online Booking Sync
Restaurants reservation software coordinates reservation widget embed booking with operational table management so each incoming party maps to availability rules, pacing rules, and service staffing needs.
Tablein is defined by table lock duration tied to reservation holds, which keeps specific tables unavailable until the hold expires. Waitwhile adds a visual queue and floor-flow routing that assigns parties based on real-time readiness rather than fixed time slots. SevenRooms brings guest profile database workflows that tie reservation history to VIP tagging and targeted messaging decisions while also supporting API-driven reservation sync.
Reservation hold control, waitlist routing, and sync surfaces
Reservation hold control prevents double-booking by tying a table lock duration to reservation holds, which is where Tablein’s table availability stays aligned with online booking demand.
Waitlist routing matters because walk-in overflow often arrives during peak turn time, so Waitwhile, Hostme, Resy, and Quandoo route excess parties into table-aware outcomes instead of sending staff to spreadsheets.
Table lock duration tied to reservation holds
Tablein keeps specific tables unavailable until the hold expires, which reduces accidental double-booking when teams update seating quickly. Zenchef also ties reservation hold controls to same-day seating decisions, but the deeper alignment between holds and table availability is Tablein’s differentiator.
Visual queue plus floor-flow routing for readiness
Waitwhile assigns parties to tables using real-time readiness instead of fixed time slots, which supports a single operational view during busy shifts. Hostme can connect waitlist entries to table-aware seating control, but Waitwhile’s standout is queue routing driven by a visual workflow.
Guest profile database workflows and VIP tagging
SevenRooms centralizes reservation history in a guest profile record and uses VIP tagging for targeted messaging decisions. Resy focuses more on reservation placement and waitlist operations, while SevenRooms is the workflow-first option for guest-level decisioning.
Waitlist management with operational pacing rules
Resy’s waitlist management supports operational pacing rules that move guests faster than manual phone capture. Hostme’s capacity overflow handling keeps walk-in overflow organized with waitlist management, but Resy’s standout is pacing behavior for waitlist movement.
Rule-based booking configuration to keep availability consistent
ResDiary uses rule-based booking configuration to keep availability consistent across booking and operational floor workflows. ResDiary also supports configurable booking windows and party size limits, while Tablein’s standout is hold-to-lock duration alignment rather than rule-driven availability consistency.
Reservation widget embed for branded booking surfaces
Quandoo supports an embedded reservation widget for consistent booking branding and reservation sync for multi-location operators. Eveve also provides an embeddable reservation widget for branded guest checkout flows, but its distinguishing focus includes API sync alongside waitlist handling.
Choose by operational model: table-first holds, queue-first routing, or guest-first workflows
Restaurants usually fail reservations operations in one of two places: table availability drift during turn time or waitlist handling that loses track of pacing. The selection framework below maps those failure modes to how each system models holds, routing, and sync surfaces.
Start with the table-first requirement that matches service policy
If specific tables must remain blocked until a hold expires, Tablein’s reservation hold and table lock duration model fits seating control during fast turn time. If same-day seating needs floor-plan driven table control with hold controls, Zenchef supports the table state mapping, but floor-plan setup must be governed to keep routing accurate.
Pick the queue-first routing model for walk-in overflow
If a single visual workflow should route parties based on real-time table readiness, Waitwhile matches that model with floor-flow routing and coordinated waitlist check-in flows. If overflow must connect waitlist entries to table-aware seating control without spreadsheet ops, Hostme’s capacity overflow handling is built around that table-aware organization.
Choose the waitlist pacing behavior that staff can run consistently
If waitlist movement needs operational pacing rules that reduce manual phone capture, Resy’s waitlist workflow is designed for that controlled movement behavior. If teams need overflow visibility tied directly to booking demand across locations, Quandoo’s waitlist management keeps overflow trackable without switching systems.
Decide whether guest-level context is a core workflow or a secondary feature
If reservation history, VIP tagging, and targeted messaging decisions must live with guest records, SevenRooms provides the guest profile database workflow as the centerpiece. If consistent booking windows and party size limits must drive availability rules across booking and floor workflows, ResDiary’s rule-based booking configuration is a stronger match.
Validate integration depth for the sync surfaces already in use
If reservation sync must connect into existing operational systems through API-driven reservation synchronization, SevenRooms is positioned for API-driven reservation sync scenarios. If the priority is an embeddable reservation widget for branded guest checkout plus API sync to coordinate bookings across tools, Eveve combines widget embedding with API sync as part of its workflow.
Match configuration effort to the governance capacity of the team
If the restaurant can enforce disciplined floor-plan and seating zone updates during changes, Tablein’s hold-to-lock duration alignment benefits accuracy. If staff must run routing with minimal reconfiguration, Waitwhile’s visual queue workflow reduces the need to rebuild routing logic frequently, but queue routing accuracy still depends on disciplined table lock duration practices.
Who reservation software buyers should target for each operational style
Reservation software choices tend to track operating style, not restaurant size alone. The audience segments below map the main workflow differentiators in Tablein, Waitwhile, Hostme, Resy, SevenRooms, ResDiary, Quandoo, Zenchef, Resmio, and Eveve to the way teams run reservations during service.
Restaurants that must prevent double-booking during rapid turn time
Tablein keeps table availability aligned by tying reservation hold timing to table lock duration, which keeps tables unavailable until holds expire.
Teams that need one operational view for reservations plus waitlist during peaks
Waitwhile uses visual queue routing and floor-flow routing that assigns parties based on real-time readiness, which is designed to run as a single shift workflow.
Operators that want guest history and VIP tagging driving reservation workflows
SevenRooms stores reservation history in a guest profile database and supports VIP tagging and targeted messaging decisions from that record.
Multi-location groups that want embedded booking and trackable overflow
Quandoo combines an embedded reservation widget for branded booking with waitlist management that ties overflow to booking demand so overflow stays trackable across locations.
Restaurants that want rule-driven availability tied to party constraints
ResDiary uses rule-based booking configuration for booking windows and party size limits, which aims to keep availability consistent between booking experience and floor workflows.
Common pitfalls when implementing Restaurants Reservation Software
Implementation mistakes usually fall into two buckets: mismatched table controls that drift from real floor behavior and configuration that is treated like a one-time setup. The pitfalls below map directly to how Tablein, Waitwhile, SevenRooms, and ResDiary behave in real operations.
Treating floor-plan changes as cosmetic updates instead of availability governance
Tablein’s floor plan editor can require disciplined updates so seating zones and availability do not drift from reality. When floor-plan updates lag, table lock duration alignment becomes less accurate.
Running waitlist routing without consistent table lock duration discipline
Waitwhile’s queue routing accuracy depends on disciplined table lock duration practices so table readiness reflects the queue state. Without that discipline, visual routing can still fail by assigning parties to the wrong availability windows.
Assuming guest profiles and VIP workflows exist without operational ownership
SevenRooms’ guest profile database and VIP tagging workflows require governance so reservation history and status changes reflect the restaurant’s real guest handling. When governance is weak, VIP decisions become inconsistent across shifts.
Overcomplicating seating workflows without staff training time
ResDiary’s complex seating workflows require careful setup and staff training, so teams should plan for operational runbooks. Without training, rule-driven booking consistency can be undermined by inconsistent floor usage.
How We Selected and Ranked These Tools
We evaluated Tablein, Waitwhile, Hostme, Resy, SevenRooms, ResDiary, Quandoo, Zenchef, Resmio, and Eveve using features for reservations and waitlist workflows, ease of running those workflows during service, and value measured by how directly the product maps to day-of table availability problems. Features contributed 40% of the score and ease/value each contributed 30% of the score.
Tablein ranked highest because reservation hold timing is tied to table lock duration, which keeps specific tables unavailable until holds expire. This hold-to-lock alignment reduces double-booking risk more directly than calendar-style booking approaches, and its floor plan editor supports seating zone routing for day-of control.
Frequently Asked Questions About Restaurants Reservation Software
Which tools handle both reservations and waitlists in one workflow view?
How does table locking avoid double-booking during high demand?
When should a restaurant use a floor-plan editor versus a calendar-style availability grid?
How do reservation sync and calendar export differ across the top tools?
Which integrations support API-first reservation workflows for engineering teams?
How do guest data models and VIP tagging change operational targeting?
What breaks if admin teams do not configure booking windows and cutoff timing correctly?
How does SSO and role-based access control show up in day-to-day administration?
Which tool is best suited for embedding a branded reservation widget on guest-facing pages?
Where does reservation hold timing fall short when deposits or policy enforcement must be strict?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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