Quick Overview
- 1#1: OpenTable - Market-leading online reservation platform with vast diner network, table management, and marketing tools.
- 2#2: Resy - Modern reservation system featuring waitlists, guest data, and seamless POS integrations.
- 3#3: SevenRooms - Guest experience platform combining reservations, CRM, and personalized marketing.
- 4#4: Tock - Prepaid reservation and ticketing software designed for high-value dining experiences.
- 5#5: Toast - Comprehensive POS with integrated online reservations, ordering, and payments.
- 6#6: ResDiary - Robust reservation and table management system with real-time planning tools.
- 7#7: Eat App - Mobile reservation app with loyalty programs, analytics, and channel management.
- 8#8: TheFork - Online booking network connecting restaurants with diners via promotions and reviews.
- 9#9: TableAgent - Simple, customizable online reservation widget and back-office management.
- 10#10: GloriaFood - Free online reservation and ordering system with website builder for small eateries.
Tools were evaluated based on feature versatility, user-friendliness, integration capabilities, and overall value, ensuring they deliver measurable benefits across different restaurant types and sizes.
Comparison Table
This comparison table explores top restaurant booking software tools, including OpenTable, Resy, SevenRooms, Tock, and more, to simplify finding the right fit for businesses. Readers will discover details on features, pricing, and user experiences, equipping them to make informed choices for their operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OpenTable Market-leading online reservation platform with vast diner network, table management, and marketing tools. | enterprise | 9.4/10 | 9.6/10 | 9.2/10 | 8.7/10 |
| 2 | Resy Modern reservation system featuring waitlists, guest data, and seamless POS integrations. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 8.5/10 |
| 3 | SevenRooms Guest experience platform combining reservations, CRM, and personalized marketing. | enterprise | 9.1/10 | 9.5/10 | 8.2/10 | 8.4/10 |
| 4 | Tock Prepaid reservation and ticketing software designed for high-value dining experiences. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.4/10 |
| 5 | Toast Comprehensive POS with integrated online reservations, ordering, and payments. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 7.8/10 |
| 6 | ResDiary Robust reservation and table management system with real-time planning tools. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 7 | Eat App Mobile reservation app with loyalty programs, analytics, and channel management. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.7/10 |
| 8 | TheFork Online booking network connecting restaurants with diners via promotions and reviews. | enterprise | 8.2/10 | 8.4/10 | 8.6/10 | 7.9/10 |
| 9 | TableAgent Simple, customizable online reservation widget and back-office management. | specialized | 8.1/10 | 7.8/10 | 8.6/10 | 8.9/10 |
| 10 | GloriaFood Free online reservation and ordering system with website builder for small eateries. | other | 7.6/10 | 7.2/10 | 8.5/10 | 9.2/10 |
Market-leading online reservation platform with vast diner network, table management, and marketing tools.
Modern reservation system featuring waitlists, guest data, and seamless POS integrations.
Guest experience platform combining reservations, CRM, and personalized marketing.
Prepaid reservation and ticketing software designed for high-value dining experiences.
Comprehensive POS with integrated online reservations, ordering, and payments.
Robust reservation and table management system with real-time planning tools.
Mobile reservation app with loyalty programs, analytics, and channel management.
Online booking network connecting restaurants with diners via promotions and reviews.
Simple, customizable online reservation widget and back-office management.
Free online reservation and ordering system with website builder for small eateries.
OpenTable
enterpriseMarket-leading online reservation platform with vast diner network, table management, and marketing tools.
Expansive global diner network with over 1 billion annual reservations, enabling instant access to high-intent customers.
OpenTable is a leading global restaurant reservation platform that enables diners to discover and book tables seamlessly while providing restaurants with robust tools for managing bookings, tables, and guest relationships. It features real-time availability, waitlist management, automated table assignments, and a vast network of millions of diners to fill seats efficiently. Additionally, it offers analytics, marketing campaigns, and loyalty programs to boost revenue and repeat business for restaurant operators.
Pros
- Massive diner network drives high-volume bookings
- Advanced guest recognition and CRM tools for personalized service
- Comprehensive analytics and reporting for revenue optimization
Cons
- High per-cover commissions can add up for busy venues
- Subscription fees may strain small or independent restaurants
- Limited customization options for unique restaurant workflows
Best For
High-volume, urban restaurants seeking maximum direct bookings and data-driven guest loyalty programs.
Pricing
Monthly software subscriptions start at $149 for Core plan, plus 3-6% commission per seated cover depending on plan (Pro/Elite tiers up to $499+/month).
Resy
specializedModern reservation system featuring waitlists, guest data, and seamless POS integrations.
Reservation lottery system for equitably allocating spots at oversubscribed popular restaurants
Resy is a premium restaurant reservation platform that connects diners with high-end restaurants while equipping operators with advanced tools for booking management, waitlists, and revenue optimization. It excels in handling high-demand venues through features like reservation lotteries, VIP priority access, and no-show protection. The platform offers seamless integrations with POS systems and provides actionable analytics to maximize table turnover and guest satisfaction.
Pros
- Robust tools for high-demand reservations including lotteries and waitlists
- Advanced guest recognition and CRM for personalized VIP experiences
- Strong integrations with POS and analytics for revenue insights
Cons
- Premium pricing can be steep for smaller restaurants
- Primarily focused on urban, high-end markets with limited global reach
- Occasional complexity in setup for non-tech-savvy teams
Best For
High-profile restaurants in major cities managing high demand and VIP clientele.
Pricing
Custom enterprise pricing typically starting at $300+/month per location plus per-cover fees (e.g., $1-2 per seated guest); volume discounts available.
SevenRooms
enterpriseGuest experience platform combining reservations, CRM, and personalized marketing.
Unified Guest CRM that captures and activates data from reservations, POS, and marketing for hyper-personalized experiences
SevenRooms is a comprehensive hospitality CRM platform designed for restaurants, hotels, and venues, specializing in reservations, guest management, and personalized marketing. It enables seamless online booking, table management, and data-driven insights to enhance guest experiences and loyalty. Beyond basic reservations, it unifies guest data across touchpoints for targeted communications and operational efficiency.
Pros
- Powerful guest CRM with 360-degree profiles for personalization
- Extensive integrations with POS, delivery apps, and marketing tools
- Advanced analytics and marketing automation for revenue growth
Cons
- High cost may deter smaller venues
- Steep learning curve for full feature utilization
- Setup and customization require significant time and support
Best For
Upscale restaurants, fine dining venues, and hospitality groups prioritizing guest data and loyalty over simple booking needs.
Pricing
Custom enterprise pricing; typically starts at $500-$1,000/month for mid-tier plans, scaling with usage and features.
Tock
specializedPrepaid reservation and ticketing software designed for high-value dining experiences.
Prepaid reservation ticketing that guarantees payments upfront and eliminates no-shows
Tock is a reservation, ticketing, and guest management platform tailored for upscale and experiential restaurants, enabling prepaid bookings to combat no-shows and optimize table turnover. It provides tools for managing reservations, events, delivery, and personalized marketing through a robust guest database. Beyond basic scheduling, Tock integrates with POS systems and offers analytics to drive revenue and loyalty.
Pros
- Prepaid ticketing drastically reduces no-shows and secures revenue
- Powerful guest CRM for targeted marketing and personalization
- Strong integrations with POS and delivery services
Cons
- Primarily suited for high-end venues, less flexible for casual dining
- Custom pricing can be steep for smaller operations
- Steeper learning curve for advanced features
Best For
Upscale and experiential restaurants seeking to maximize revenue through prepaid reservations and data-driven guest engagement.
Pricing
Custom pricing typically starting at $500/month plus 2-3% transaction fees based on volume.
Toast
enterpriseComprehensive POS with integrated online reservations, ordering, and payments.
Deep Resy integration syncing reservation data directly with POS for real-time table turnover and revenue optimization
Toast is a comprehensive cloud-based restaurant management platform that includes robust reservation booking capabilities through its acquisition and integration of Resy. It allows restaurants to manage online reservations, waitlists, table assignments, and guest profiles seamlessly within the same system as POS, online ordering, and payments. This all-in-one approach helps streamline front-of-house operations and provides real-time data insights for better decision-making.
Pros
- Seamless integration of reservations with POS and online ordering
- Advanced guest management and analytics via Resy tools
- Scalable for high-volume restaurants with mobile accessibility
Cons
- High upfront hardware costs and subscription fees
- Steep learning curve for full feature utilization
- Limited flexibility for highly customized reservation workflows
Best For
Busy full-service restaurants needing an integrated POS and reservation system for efficient operations.
Pricing
Custom pricing starts at around $165/month per location plus hardware (from $799) and 2.99% + $0.15 per transaction fees; reservations included in higher tiers.
ResDiary
specializedRobust reservation and table management system with real-time planning tools.
Intelligent Yield Management that dynamically adjusts pricing and table allocations to maximize revenue in real-time
ResDiary is a comprehensive cloud-based restaurant reservation and table management software designed to streamline bookings, optimize seating, and boost revenue for hospitality businesses. It offers online booking widgets, real-time table management, automated waitlists, and marketing tools like email campaigns and guest data analytics. Popular in the UK and Europe, it integrates seamlessly with POS systems, websites, and delivery platforms to provide a unified operations hub.
Pros
- Robust table optimization and yield management tools maximize covers and revenue
- Extensive integrations with POS, websites, and third-party apps
- Powerful marketing and guest CRM features for repeat business
Cons
- Pricing can be steep for small independent restaurants
- Steeper learning curve for advanced analytics and customization
- Customer support response times can vary during peak seasons
Best For
Mid-sized to large restaurants and chains seeking advanced revenue optimization and marketing capabilities.
Pricing
Custom subscription pricing starting at around £99/month for basic plans (up to 500 covers), scaling to £300+/month for enterprise features based on restaurant size and covers.
Eat App
specializedMobile reservation app with loyalty programs, analytics, and channel management.
AI-powered virtual waiter and dynamic waitlist that optimizes table turnover and reduces no-shows
Eat App is a comprehensive restaurant reservation and table management platform designed to streamline online bookings, waitlists, and guest experiences. It provides tools for table optimization, CRM, marketing automation, and real-time reporting via intuitive mobile apps for staff and diners. With a focus on scalability, it's particularly suited for multi-location venues seeking to enhance operational efficiency and customer loyalty.
Pros
- Seamless online booking widget with no-show protection
- Powerful mobile apps for staff table management and diner reservations
- Integrated CRM and marketing tools for guest retention
Cons
- Pricing lacks transparency and can be expensive for single locations
- Fewer native integrations with popular POS systems
- Advanced features require higher-tier plans
Best For
Multi-location restaurants or chains needing scalable booking, table management, and guest engagement tools.
Pricing
Custom subscription pricing starting at around $150/month per venue, scaling with locations, features, and add-ons like premium support.
TheFork
enterpriseOnline booking network connecting restaurants with diners via promotions and reviews.
YOLO mystery deals that offer flash discounts to fill last-minute tables and boost revenue
TheFork is a leading restaurant reservation platform that connects diners with restaurants through an intuitive online booking system, while providing restaurant managers with tools to handle reservations, waitlists, and promotions. It leverages a vast network, especially in Europe, to drive table occupancy via real-time availability, customer reviews, and exclusive deals like YOLO discounts. The software includes analytics, CRM features, and no-show reduction tools to optimize restaurant operations.
Pros
- Large European user base increases visibility and bookings
- Robust marketing tools including promotions and deals
- User-friendly interface with mobile app for managers
Cons
- Commission-based pricing can eat into margins
- Limited features for non-European markets
- Heavy reliance on platform traffic for results
Best For
Mid-sized restaurants in Europe seeking to maximize online reservations and occupancy through a popular diner app.
Pricing
Commission per booking (typically 6-10% of cover value) or subscription plans starting at €99/month for premium features.
TableAgent
specializedSimple, customizable online reservation widget and back-office management.
Commission-free booking model with intuitive visual table mapping
TableAgent is a restaurant reservation software designed to streamline online bookings, table management, and waitlist operations for hospitality businesses. It offers a customizable booking widget that integrates easily into websites, along with visual floor plans for optimal seating arrangements and automated SMS/email reminders to reduce no-shows. The platform emphasizes affordability with no per-booking commissions, making it suitable for small to mid-sized restaurants looking to enhance efficiency without high costs.
Pros
- No commissions on bookings, maximizing revenue retention
- User-friendly drag-and-drop floor plan designer
- Automated reminders via SMS and email to minimize no-shows
Cons
- Limited advanced analytics and reporting compared to premium competitors
- Fewer third-party integrations (e.g., limited POS options)
- Basic customization for high-volume or multi-location setups
Best For
Small independent restaurants or cafes needing a cost-effective, easy-to-implement booking system without ongoing per-booking fees.
Pricing
Free plan for basic features; Pro plan starts at $49/month for advanced tools; custom Enterprise pricing available.
GloriaFood
otherFree online reservation and ordering system with website builder for small eateries.
Free, embeddable table reservation widget that works alongside online ordering
GloriaFood is a free platform primarily focused on online ordering for restaurants, with integrated table reservation capabilities via a simple widget. It enables restaurants to create a branded website, accept orders, and allow customers to book tables online without coding. While versatile for small operations, its booking features are basic compared to dedicated reservation systems.
Pros
- Completely free core plan with no subscription fees
- Quick and easy setup with drag-and-drop tools
- Seamless integration of ordering and reservations
Cons
- GloriaFood branding visible on free plan
- Limited advanced booking features like waitlists or large-party management
- Basic customization options for reservation widgets
Best For
Small independent restaurants or cafes needing a no-cost, straightforward online reservation tool alongside ordering.
Pricing
Free forever plan; premium upgrades for branding removal and extras start at $29/month.
Conclusion
The reviewed tools offer diverse solutions to streamline restaurant bookings, with OpenTable leading as the top choice due to its unmatched market reach and integrated features. Resy stands out as a strong alternative for its modern approach and seamless POS integrations, while SevenRooms excels in crafting personalized guest experiences through its CRM and marketing tools. Each platform caters to distinct needs, ensuring there’s a fit for every establishment.
Ready to elevate your reservations? Start with OpenTable to leverage its extensive diner network and robust management tools—your next successful booking could be just a click away.
Tools Reviewed
All tools were independently evaluated for this comparison
