Quick Overview
- 1#1: PointClickCare - Cloud-based EHR platform providing comprehensive resident management, billing, and compliance tools for long-term and post-acute care facilities.
- 2#2: MatrixCare - End-to-end EHR and revenue cycle management software designed for senior living, skilled nursing, and home health providers.
- 3#3: American HealthTech - Integrated clinical and financial software suite for skilled nursing facilities and assisted living communities.
- 4#4: SigmaCare - Real-time cloud EHR system offering resident care documentation, MDS management, and analytics for long-term care.
- 5#5: Eldermark - All-in-one operations platform for assisted living, memory care, and independent living communities with scheduling and billing features.
- 6#6: Sentrics - Resident-centered software for senior living operations, including admissions, care planning, and family portals.
- 7#7: Yardi Senior Living - Property management and resident services software tailored for senior housing with leasing, accounting, and care coordination.
- 8#8: Caremerge - Care coordination and resident engagement platform connecting staff, families, and residents in senior living communities.
- 9#9: myUnity - EHR and practice management solution for behavioral health residential programs and human services organizations.
- 10#10: WellSky - Integrated platform for post-acute care including residential services with clinical, financial, and referral management.
Tools were selected based on a focus on robust functionality (including clinical, billing, and care coordination features), user experience, reliability, and overall value, ensuring they address the unique needs of senior living, skilled nursing, and post-acute care environments.
Comparison Table
This comparison table examines top residential care software tools like PointClickCare, MatrixCare, and others, helping users understand their key features, functionality, and suitability for varying facility needs. Readers will learn to evaluate options based on operational efficiency, care coordination tools, and support, guiding informed decisions for their residential care organization.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Cloud-based EHR platform providing comprehensive resident management, billing, and compliance tools for long-term and post-acute care facilities. | enterprise | 9.4/10 | 9.8/10 | 7.9/10 | 8.6/10 |
| 2 | MatrixCare End-to-end EHR and revenue cycle management software designed for senior living, skilled nursing, and home health providers. | enterprise | 9.1/10 | 9.4/10 | 8.2/10 | 8.7/10 |
| 3 | American HealthTech Integrated clinical and financial software suite for skilled nursing facilities and assisted living communities. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 8.2/10 |
| 4 | SigmaCare Real-time cloud EHR system offering resident care documentation, MDS management, and analytics for long-term care. | specialized | 8.2/10 | 8.7/10 | 7.5/10 | 7.9/10 |
| 5 | Eldermark All-in-one operations platform for assisted living, memory care, and independent living communities with scheduling and billing features. | specialized | 8.4/10 | 8.7/10 | 8.1/10 | 8.0/10 |
| 6 | Sentrics Resident-centered software for senior living operations, including admissions, care planning, and family portals. | specialized | 7.8/10 | 8.5/10 | 7.2/10 | 7.0/10 |
| 7 | Yardi Senior Living Property management and resident services software tailored for senior housing with leasing, accounting, and care coordination. | enterprise | 8.4/10 | 9.2/10 | 7.6/10 | 7.9/10 |
| 8 | Caremerge Care coordination and resident engagement platform connecting staff, families, and residents in senior living communities. | specialized | 8.3/10 | 8.7/10 | 8.4/10 | 7.9/10 |
| 9 | myUnity EHR and practice management solution for behavioral health residential programs and human services organizations. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 10 | WellSky Integrated platform for post-acute care including residential services with clinical, financial, and referral management. | enterprise | 7.6/10 | 8.3/10 | 7.1/10 | 7.4/10 |
Cloud-based EHR platform providing comprehensive resident management, billing, and compliance tools for long-term and post-acute care facilities.
End-to-end EHR and revenue cycle management software designed for senior living, skilled nursing, and home health providers.
Integrated clinical and financial software suite for skilled nursing facilities and assisted living communities.
Real-time cloud EHR system offering resident care documentation, MDS management, and analytics for long-term care.
All-in-one operations platform for assisted living, memory care, and independent living communities with scheduling and billing features.
Resident-centered software for senior living operations, including admissions, care planning, and family portals.
Property management and resident services software tailored for senior housing with leasing, accounting, and care coordination.
Care coordination and resident engagement platform connecting staff, families, and residents in senior living communities.
EHR and practice management solution for behavioral health residential programs and human services organizations.
Integrated platform for post-acute care including residential services with clinical, financial, and referral management.
PointClickCare
enterpriseCloud-based EHR platform providing comprehensive resident management, billing, and compliance tools for long-term and post-acute care facilities.
Unified platform with real-time point-of-care documentation and AI-driven predictive analytics for resident risk and staffing optimization
PointClickCare is a leading cloud-based EHR platform tailored for senior care, including residential care facilities, offering comprehensive tools for resident management, clinical documentation, billing, and compliance. It streamlines daily operations with modules for care planning, medication management, and staff scheduling while ensuring regulatory adherence like MDS 3.0 and PDPM. The software supports interoperability across the care continuum, enabling seamless data sharing with hospitals and pharmacies.
Pros
- Comprehensive all-in-one suite covering clinical, financial, and operational needs
- Excellent interoperability and integrations via the PointClickCare Marketplace
- Advanced analytics and reporting for improved outcomes and compliance
Cons
- Steep learning curve and complex interface requiring extensive training
- High implementation time and costs, often 6-12 months
- Pricing can be prohibitive for smaller residential facilities
Best For
Large residential care providers and multi-facility chains needing a scalable, enterprise-grade solution for end-to-end care management.
Pricing
Custom enterprise pricing based on beds/residents and modules selected; typically $100-300 per bed/month, quoted via sales demo.
MatrixCare
enterpriseEnd-to-end EHR and revenue cycle management software designed for senior living, skilled nursing, and home health providers.
Unified clinical, financial, and point-of-care modules that automate workflows across the care continuum
MatrixCare is a comprehensive cloud-based EHR platform tailored for post-acute care, including residential care facilities, skilled nursing, assisted living, and senior living communities. It offers end-to-end functionality for clinical documentation, care planning, medication management, billing, and regulatory compliance like MDS 3.0 reporting. The software emphasizes interoperability with other health systems and provides analytics for operational insights, helping facilities manage resident care holistically from admission to discharge.
Pros
- Robust clinical and financial integration reducing administrative burden
- Advanced compliance tools for MDS, QAPI, and state surveys
- Scalable for multi-site operations with strong interoperability
Cons
- Steep learning curve for new users requiring extensive training
- High implementation and customization costs
- Interface can feel dated compared to modern consumer apps
Best For
Mid-to-large residential care facilities seeking an enterprise-grade EHR with deep clinical and billing capabilities.
Pricing
Custom enterprise pricing based on facility size and modules; typically starts at $50,000+ annually with per-bed fees.
American HealthTech
enterpriseIntegrated clinical and financial software suite for skilled nursing facilities and assisted living communities.
Seamless integration of point-of-care documentation with automated billing and reimbursement tracking
American HealthTech (aht.care) is a comprehensive EHR platform designed for residential care facilities, including assisted living and long-term care homes. It streamlines resident management, care planning, medication tracking, staff scheduling, and billing while ensuring HIPAA and regulatory compliance. The software integrates clinical documentation with financial tools to support efficient operations in group homes and nursing facilities.
Pros
- Robust clinical documentation and MDS support for compliance
- Integrated billing and payroll modules reduce administrative overhead
- Reliable uptime and strong data security features
Cons
- User interface appears dated and less intuitive for new users
- Steep learning curve during onboarding and customization
- Limited mobile app functionality compared to competitors
Best For
Mid-sized residential care facilities needing integrated clinical and financial management with strong regulatory compliance tools.
Pricing
Quote-based pricing, typically $75-150 per resident/month depending on modules and facility size.
SigmaCare
specializedReal-time cloud EHR system offering resident care documentation, MDS management, and analytics for long-term care.
Real-time MDS engine with automated validation and predictive analytics
SigmaCare is a comprehensive electronic health record (EHR) and management platform tailored for long-term care facilities, including residential care homes, skilled nursing, and assisted living. It streamlines clinical documentation, MDS 3.0 assessments, billing, care planning, and compliance reporting with real-time data integration. The software emphasizes interoperability with other systems to enhance operational efficiency and regulatory adherence in residential settings.
Pros
- Robust MDS 3.0 tools with real-time validation and scoring
- Integrated billing and accounts receivable management
- Strong compliance and regulatory reporting capabilities
Cons
- Steep learning curve for new users requiring extensive training
- Higher cost structure with custom pricing
- Interface can feel dated and less intuitive on mobile devices
Best For
Medium to large residential care facilities needing an all-in-one EHR solution for clinical, financial, and compliance management.
Pricing
Custom quote-based pricing, typically $150-$300 per bed/month depending on modules and facility size.
Eldermark
specializedAll-in-one operations platform for assisted living, memory care, and independent living communities with scheduling and billing features.
Seamless Care Coordination module with real-time eMAR and automated workflows that unify clinical and operational data
Eldermark is a cloud-based, all-in-one platform tailored for senior living operators, including assisted living, memory care, and CCRCs. It streamlines operations with modules for resident management, care coordination, staff scheduling, eMAR, billing, CRM, and advanced analytics. The software emphasizes real-time data insights and workflow automation to enhance efficiency and compliance in residential care settings.
Pros
- Comprehensive integration of sales, operations, and finance in one platform
- Robust analytics and customizable dashboards for data-driven decisions
- Strong mobile app support for staff and care delivery on the go
Cons
- Steep initial learning curve for full customization
- Pricing can be premium for smaller facilities
- Limited third-party integrations compared to larger competitors
Best For
Mid-sized senior living communities seeking a unified platform for end-to-end residential care management.
Pricing
Custom quote-based pricing, typically $6-12 per resident/month depending on modules and community size; no public tiers.
Sentrics
specializedResident-centered software for senior living operations, including admissions, care planning, and family portals.
Wireless wander management with real-time geofencing and customizable alert zones
Sentrics offers specialized nurse call and resident monitoring software solutions tailored for senior living communities, assisted living, and memory care facilities. Their CareConnect platform provides wireless alerting systems, including pull cords, wearable pendants, fall detection, and wander management with geofencing. It integrates with EHR/EMR systems to streamline staff response times and enhance resident safety without extensive wiring.
Pros
- Highly reliable wireless nurse call and monitoring hardware-software integration
- Advanced fall detection and wander management for high-risk residents
- Scalable for facilities of various sizes with EHR integrations
Cons
- Heavy reliance on proprietary hardware increases upfront costs
- Limited scope beyond alerting—lacks full resident management or billing features
- Setup and customization can require professional installation
Best For
Senior living and memory care facilities focused on resident safety monitoring and rapid staff response rather than comprehensive administrative software.
Pricing
Custom quotes starting at $5,000+ for hardware and installation, plus $50-100/resident/month SaaS fees; contact for tailored pricing.
Yardi Senior Living
enterpriseProperty management and resident services software tailored for senior housing with leasing, accounting, and care coordination.
Integrated eMAR (electronic Medication Administration Record) for real-time medication tracking and compliance in care delivery
Yardi Senior Living is a robust, enterprise-grade software platform tailored for senior living communities, including independent living, assisted living, memory care, and skilled nursing facilities. It provides comprehensive tools for resident management, billing, care planning, staffing, housekeeping, and marketing, all integrated into a single system. The solution leverages Yardi's Voyager platform to streamline operations, ensure regulatory compliance, and deliver data-driven insights for operators.
Pros
- Extensive feature set covering clinical, financial, and operational needs
- Scalable for multi-property portfolios with strong analytics and reporting
- Deep integrations with third-party tools like EHR systems and payment processors
Cons
- Steep learning curve and complex setup requiring significant training
- High implementation and ongoing costs, especially for smaller operators
- Customization can be time-consuming and reliant on vendor support
Best For
Large senior living operators managing multiple communities who need an all-in-one enterprise platform for integrated care and financial management.
Pricing
Quote-based enterprise pricing, typically starting at $500+ per month per property or user-based tiers, with high upfront implementation fees.
Caremerge
specializedCare coordination and resident engagement platform connecting staff, families, and residents in senior living communities.
Integrated Family App for real-time updates, video calls, and personalized resident stories
Caremerge is a cloud-based platform tailored for senior living communities, including assisted living and memory care facilities, providing unified resident profiles, care planning, staff scheduling, and billing tools. It emphasizes person-centered care with features for activity engagement, family communication via a dedicated app, and operational analytics to streamline residential care workflows. The software integrates admissions, medication management, and compliance reporting to support mid-sized operators in delivering high-quality resident experiences.
Pros
- Comprehensive family engagement portal fosters better resident-family connections
- Unified dashboard simplifies care coordination and daily operations
- Strong analytics for occupancy, engagement, and care outcomes
Cons
- Pricing is quote-based and can be higher for smaller facilities
- Limited advanced clinical tools compared to SNF-focused competitors
- Customization options require vendor support
Best For
Mid-sized assisted living and memory care communities seeking robust family involvement and engagement-focused residential care management.
Pricing
Custom quote-based pricing, typically $15-30 per resident/month depending on modules and community size.
myUnity
enterpriseEHR and practice management solution for behavioral health residential programs and human services organizations.
Unified platform for EHR, care planning, and revenue management across human services specialties
myUnity by Netsmart is a robust electronic health record (EHR) and care management platform tailored for residential care facilities, including behavioral health and intellectual/developmental disability (IDD) providers. It centralizes resident data, automates documentation, medication administration, scheduling, and billing while ensuring HIPAA and state compliance. The software supports care coordination across teams with real-time analytics and customizable workflows to improve outcomes and operational efficiency.
Pros
- Comprehensive compliance and regulatory reporting tools
- Integrated billing and revenue cycle management
- Scalable for multi-site residential operations
Cons
- Steep learning curve for new users
- Custom pricing can be expensive for smaller facilities
- Interface feels dated compared to modern SaaS alternatives
Best For
Mid-to-large residential care providers in behavioral health or IDD needing enterprise-grade compliance and billing integration.
Pricing
Custom enterprise pricing; typically $100-300 per user/month or per bed, with implementation fees; contact Netsmart for quotes.
WellSky
enterpriseIntegrated platform for post-acute care including residential services with clinical, financial, and referral management.
Advanced interoperability via integration with national health information exchanges and major EHR systems
WellSky offers a comprehensive EHR and resident management platform designed for residential care facilities, including assisted living, group homes, and long-term care settings. It streamlines resident admissions, care planning, medication management, billing, and compliance reporting. The software emphasizes interoperability with other healthcare systems to support coordinated care.
Pros
- Robust compliance and regulatory reporting tools
- Integrated billing and revenue cycle management
- Scalable for multi-facility operations with strong analytics
Cons
- Steep learning curve for new users
- High implementation and customization costs
- Limited intuitive mobile functionality
Best For
Mid-sized to large residential care providers prioritizing compliance, interoperability, and enterprise-level scalability.
Pricing
Custom quote-based pricing; typically $5,000–$20,000+ per month depending on facility size, modules, and users.
Conclusion
Residential care software options vary widely in focus, but PointClickCare emerges as the top choice, offering a robust cloud-based EHR with comprehensive resident management, billing, and compliance tools. MatrixCare and American HealthTech follow, each bringing unique strengths—MatrixCare excels in end-to-end EHR and revenue cycle management, while American HealthTech offers integrated clinical and financial suites—making them strong alternatives for specific facility needs. Together, these tools highlight the industry’s focus on enhancing care coordination and operational efficiency.
Experience the leading solution for residential care by exploring PointClickCare, and discover how its features can transform your facility’s operations and care delivery.
Tools Reviewed
All tools were independently evaluated for this comparison