Quick Overview
- 1#1: OpenTable - The world's leading restaurant discovery and reservation platform connecting diners with restaurants worldwide.
- 2#2: Resy - Modern restaurant reservation software with advanced guest management and CRM features.
- 3#3: SevenRooms - Comprehensive hospitality platform for reservations, guest data, and marketing automation.
- 4#4: Tock - Reservation and prepaid ticketing system designed for unique dining experiences and events.
- 5#5: ResDiary - Cloud-based restaurant reservation system with real-time table management and analytics.
- 6#6: TheFork - Popular restaurant booking platform offering discounts and loyalty programs across Europe.
- 7#7: Eat App - All-in-one restaurant reservation and table management software with POS integration.
- 8#8: Tablein - User-friendly online reservation widget for restaurants with no-show protection.
- 9#9: Bookeo - Versatile online booking and reservation software for appointments, classes, and tours.
- 10#10: Rezdy - Reservation system tailored for tours, activities, and attractions with channel management.
Tools were evaluated based on key metrics: comprehensive features (e.g., guest data management, analytics, no-show protection), user-friendly design, reliability, and value. Rankings prioritize a balanced mix of these factors to highlight platforms that excel in both functionality and practical usability, catering to businesses of all sizes and niches.
Comparison Table
Reservation software is essential for managing bookings and enhancing guest experiences in hospitality and beyond. This comparison table highlights top tools like OpenTable, Resy, SevenRooms, Tock, ResDiary, and more, examining key features, pricing, and usability to guide informed choices. Readers will gain clarity on how each platform aligns with their business needs, from simplicity to advanced capabilities.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OpenTable The world's leading restaurant discovery and reservation platform connecting diners with restaurants worldwide. | enterprise | 9.6/10 | 9.8/10 | 9.2/10 | 9.1/10 |
| 2 | Resy Modern restaurant reservation software with advanced guest management and CRM features. | enterprise | 9.1/10 | 9.4/10 | 9.0/10 | 8.7/10 |
| 3 | SevenRooms Comprehensive hospitality platform for reservations, guest data, and marketing automation. | enterprise | 8.8/10 | 9.4/10 | 8.2/10 | 8.0/10 |
| 4 | Tock Reservation and prepaid ticketing system designed for unique dining experiences and events. | specialized | 8.4/10 | 9.2/10 | 7.6/10 | 7.9/10 |
| 5 | ResDiary Cloud-based restaurant reservation system with real-time table management and analytics. | enterprise | 8.4/10 | 8.7/10 | 8.0/10 | 8.1/10 |
| 6 | TheFork Popular restaurant booking platform offering discounts and loyalty programs across Europe. | enterprise | 8.2/10 | 8.5/10 | 8.8/10 | 7.6/10 |
| 7 | Eat App All-in-one restaurant reservation and table management software with POS integration. | specialized | 8.4/10 | 8.7/10 | 8.5/10 | 7.9/10 |
| 8 | Tablein User-friendly online reservation widget for restaurants with no-show protection. | specialized | 7.9/10 | 7.8/10 | 8.2/10 | 7.5/10 |
| 9 | Bookeo Versatile online booking and reservation software for appointments, classes, and tours. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 8.3/10 |
| 10 | Rezdy Reservation system tailored for tours, activities, and attractions with channel management. | specialized | 8.1/10 | 8.7/10 | 7.9/10 | 7.6/10 |
The world's leading restaurant discovery and reservation platform connecting diners with restaurants worldwide.
Modern restaurant reservation software with advanced guest management and CRM features.
Comprehensive hospitality platform for reservations, guest data, and marketing automation.
Reservation and prepaid ticketing system designed for unique dining experiences and events.
Cloud-based restaurant reservation system with real-time table management and analytics.
Popular restaurant booking platform offering discounts and loyalty programs across Europe.
All-in-one restaurant reservation and table management software with POS integration.
User-friendly online reservation widget for restaurants with no-show protection.
Versatile online booking and reservation software for appointments, classes, and tours.
Reservation system tailored for tours, activities, and attractions with channel management.
OpenTable
enterpriseThe world's leading restaurant discovery and reservation platform connecting diners with restaurants worldwide.
Unmatched diner database with over 1 billion annual reservations for superior fill rates and visibility
OpenTable is the premier online reservation platform connecting millions of diners with over 60,000 restaurants worldwide for seamless table bookings via its website and mobile app. It provides restaurants with robust tools for real-time reservation management, waitlist handling, table optimization, and guest analytics. The platform also offers marketing features like promotions and email campaigns to drive bookings and loyalty.
Pros
- Massive global network of diners ensuring high visibility and booking volume
- Advanced real-time tools for table management, waitlists, and floor plans
- Comprehensive guest data and analytics for personalized marketing and operations
Cons
- High per-cover fees that add up for busy restaurants
- Monthly subscription costs can be steep for smaller venues
- Limited customization options compared to some niche competitors
Best For
High-volume, urban restaurants seeking maximum online discoverability and automated reservation handling.
Pricing
Tiered plans (Essentials ~$299/month, Core ~$449/month, Pro ~$599/month) plus $1-$2 per seated cover fee.
Resy
enterpriseModern restaurant reservation software with advanced guest management and CRM features.
Priority Access system, which uses algorithms to fairly distribute sought-after reservations at hot restaurants
Resy is a premium reservation platform designed for restaurants to streamline online bookings, manage virtual waitlists, and cultivate guest relationships through data-driven insights. It empowers diners with easy access to tables at high-demand venues via a mobile app and web interface, featuring real-time availability and personalized notifications. Owned by American Express, Resy excels in optimizing table turnover and enhancing loyalty for upscale dining establishments.
Pros
- Seamless integration with POS systems and CRM tools for comprehensive guest management
- Intelligent virtual waitlist that maximizes table utilization and reduces no-shows
- Strong mobile app for diners with real-time updates and VIP reservation access
Cons
- Pricing can be steep for small or independent restaurants
- Customization options are limited compared to more flexible platforms
- Occasional glitches in high-traffic periods affecting availability accuracy
Best For
High-end and popular restaurants with high booking demand that prioritize guest experience and data analytics.
Pricing
Tiered subscription plans starting at around $250/month per location for Pro features, with custom Enterprise pricing and no per-cover commissions.
SevenRooms
enterpriseComprehensive hospitality platform for reservations, guest data, and marketing automation.
Guestbook CRM, which centralizes lifetime guest data from every interaction for hyper-personalized marketing and service
SevenRooms is a powerful all-in-one hospitality platform specializing in reservation management, guest relationship management (CRM), and marketing automation for restaurants, hotels, and nightlife venues. It handles online reservations, waitlists, table management, and VIP bookings while building detailed guest profiles to enable personalized experiences and targeted campaigns. With seamless integrations to POS systems, delivery apps, and analytics tools, it provides data-driven insights to optimize operations and revenue.
Pros
- Comprehensive guest CRM with unified profiles tracking preferences and history
- Advanced reservation tools including dynamic waitlists and seating optimization
- Robust integrations with POS, delivery platforms, and marketing channels
Cons
- Premium pricing can be prohibitive for small or independent venues
- Steeper learning curve due to extensive features
- Implementation and customization often require dedicated support
Best For
Upscale restaurants, hotels, and hospitality groups handling high reservation volumes and prioritizing guest personalization and data insights.
Pricing
Custom quote-based pricing starting around $500-$1,000/month for mid-sized venues, scaling with covers, features, and enterprise needs.
Tock
specializedReservation and prepaid ticketing system designed for unique dining experiences and events.
Prepaid reservation system with deposit or full payment upfront, uniquely minimizing no-shows while enabling dynamic pricing and experiences.
Tock is a premium reservation and table management platform designed specifically for restaurants, enabling prepaid bookings, event ticketing, and personalized dining experiences. It helps venues combat no-shows through upfront deposits or payments, while providing tools for inventory management, waitlist handling, and detailed reporting. Primarily targeted at high-demand and upscale establishments, Tock integrates with POS systems to streamline operations and boost revenue.
Pros
- Prepaid reservations significantly reduce no-shows and secure revenue
- Advanced analytics and reporting for optimizing table turnover
- Strong integrations with major POS systems like Toast and Square
Cons
- Higher pricing may not suit small or budget-conscious restaurants
- Steeper learning curve for setup and customization
- Limited flexibility outside of restaurant-specific use cases
Best For
Upscale restaurants and high-demand dining venues that prioritize premium experiences and revenue protection through prepaid bookings.
Pricing
Starts at $149/month per location for basic plans, with tiered options up to $499+/month; includes 2-3% transaction fees on prepaid reservations, plus enterprise custom pricing.
ResDiary
enterpriseCloud-based restaurant reservation system with real-time table management and analytics.
Intelligent Guest Profiler that builds detailed customer profiles for hyper-personalized marketing and loyalty programs
ResDiary is a robust restaurant reservation and table management platform tailored for the hospitality sector, enabling seamless online bookings, real-time table planning, and guest relationship management. It offers tools for optimizing seating arrangements, managing waitlists, and running targeted marketing campaigns via email and SMS. With integrations to major POS systems and delivery apps, it provides comprehensive reporting to boost revenue and operational efficiency.
Pros
- Comprehensive table management with auto-allocation for maximum turnover
- Powerful guest database and marketing automation tools
- Strong integrations with POS, delivery platforms, and payment gateways
Cons
- Pricing can be steep for very small venues
- Interface may feel dated to some users
- Occasional reports of slow customer support response
Best For
Mid-sized restaurants and chains needing an all-in-one solution for reservations, table optimization, and guest marketing.
Pricing
Custom quote-based pricing starting around £99/month for basic plans, scaling with covers (typically £1-£3 per cover) and features.
TheFork
enterprisePopular restaurant booking platform offering discounts and loyalty programs across Europe.
Yield Management system that dynamically optimizes table allocation and pricing for maximum revenue
TheFork is a leading online restaurant reservation platform that enables diners to book tables seamlessly while providing restaurant owners with a comprehensive dashboard for managing bookings, tables, and customer data. It operates primarily in Europe and integrates promotional tools like discounts and loyalty programs to drive occupancy. As part of TripAdvisor, it leverages a vast user network to increase visibility and reservations for participating venues.
Pros
- Large diner network boosts booking volume
- Intuitive dashboard for reservation management
- Built-in promotional tools to fill tables
Cons
- Commission-based pricing can eat into margins
- Limited integrations compared to enterprise solutions
- Primarily Europe-focused with regional limitations
Best For
Mid-sized restaurants in Europe aiming to attract more casual diners through a popular app and promotional incentives.
Pricing
Commission per booking (around 5-10%) plus optional premium plans starting at €99/month for advanced features.
Eat App
specializedAll-in-one restaurant reservation and table management software with POS integration.
AI-powered waitlist that predicts no-shows and maximizes table turnover
Eat App is a comprehensive restaurant reservation platform that allows diners to book tables online via a customizable widget while equipping restaurants with tools for table management, waitlist optimization, and guest profiling. It supports real-time reservations, no-show predictions, and integrations with POS systems like Toast and Square to streamline operations. The software also provides analytics for revenue insights and covers multiple locations efficiently.
Pros
- Seamless online booking widget with high customization
- Advanced table mapping and waitlist automation
- Robust integrations with major POS and delivery apps
Cons
- Pricing scales quickly for multi-location setups
- Some advanced analytics locked behind higher tiers
- Occasional mobile app glitches reported by users
Best For
Growing restaurants and chains seeking scalable reservation tools with strong guest relationship management.
Pricing
Starts at $59/month per location (Starter), $99/month (Pro), $199+/month (Enterprise); custom quotes for larger operations.
Tablein
specializedUser-friendly online reservation widget for restaurants with no-show protection.
Real-time collaborative digital floor plan editor for optimized table assignments
Tablein is a reservation management software tailored for restaurants, offering an embeddable online booking widget, real-time table mapping, and waitlist automation to streamline operations. It includes a mobile app for staff to manage floor plans, assign tables, and handle walk-ins efficiently. The platform integrates with select POS systems and provides tools to reduce no-shows through reminders and deposits.
Pros
- User-friendly mobile app for quick table management
- Seamless website embedding for direct bookings
- Effective waitlist and notification automation
Cons
- Limited integrations with major POS and delivery platforms
- Basic reporting lacks advanced analytics
- Pricing scales quickly with reservation volume
Best For
Small to medium-sized restaurants needing an straightforward, mobile-centric reservation system without heavy customization.
Pricing
Starts at $79/month for up to 500 reservations (Essentials plan), $159/month for Pro (unlimited reservations + advanced features), and custom Enterprise pricing.
Bookeo
specializedVersatile online booking and reservation software for appointments, classes, and tours.
Advanced multi-service booking engine that handles variable durations, group sizes, and inventory across multiple locations in one system
Bookeo is a cloud-based online booking and reservation software tailored for businesses offering appointments, classes, tours, rentals, events, and activities. It enables 24/7 customer self-scheduling through customizable booking pages, handles payments via integrated gateways like Stripe and PayPal, and automates confirmations, reminders, and cancellations via email or SMS. The platform supports resource management, group bookings, and multi-location setups, making it versatile for service-oriented operations.
Pros
- Highly customizable booking pages and widgets for seamless website integration
- No transaction fees on payments, only standard gateway charges
- Strong support for diverse reservation types including groups, rentals, and classes
Cons
- Reporting and analytics are basic compared to enterprise competitors
- Customer support response times can be slow for non-premium users
- Some advanced features like subscriptions require higher-tier plans
Best For
Small to medium-sized businesses in tours, activities, fitness classes, or equipment rentals seeking affordable, flexible online booking without commissions.
Pricing
Starts at $14.95/month (Lite) for appointments, $39.95/month for classes/tours/rentals/events (Professional), up to $99.95/month (Enterprise); annual billing offers 10-20% discounts; 30-day free trial.
Rezdy
specializedReservation system tailored for tours, activities, and attractions with channel management.
Advanced Channel Manager for automated syncing with over 100 online travel agencies and distributors
Rezdy is a robust online booking and reservation software tailored for tour operators, attractions, activities, and experiences. It provides a customizable booking engine, real-time inventory management, automated payments, and customer notifications to streamline operations. The platform excels in multi-channel distribution, integrating with major OTAs like Viator and TripAdvisor for broader reach.
Pros
- Powerful channel manager connects to 100+ OTAs for increased bookings
- Comprehensive reporting and analytics for business insights
- 24/7 customer support with global reach
Cons
- Pricing includes per-booking fees that add up for high volume
- Steeper learning curve for advanced customization
- Limited free tier or trial options
Best For
Medium-sized tour operators and activity providers aiming to expand through multiple distribution channels.
Pricing
Starts at $49/month for Essentials plan plus 1.5-2.5% + $1 per booking; higher tiers up to $199+/month with custom enterprise options.
Conclusion
Evaluating the top 10 reservation tools reveals OpenTable as the clear leader, boasting global reach and a user-friendly design that simplifies dining connections. Resy follows closely with innovative guest management and CRM features, while SevenRooms distinguishes itself through integrated marketing automation and comprehensive hospitality tools. Each platform offers unique strengths, ensuring there’s a tailored solution for varied needs, but OpenTable remains the top choice for its industry-leading performance.
Don’t miss out—try OpenTable to streamline operations, enhance guest experiences, and stay ahead in the competitive hospitality landscape.
Tools Reviewed
All tools were independently evaluated for this comparison