Quick Overview
- 1#1: OpenTable - Global restaurant reservation platform offering table management, diner discovery, and marketing tools.
- 2#2: SevenRooms - Guest experience platform with reservations, CRM, marketing automation, and analytics for hospitality venues.
- 3#3: Resy - Intelligent reservation system with guest profiles, waitlists, and POS integrations for restaurants.
- 4#4: Tock - Prepaid reservation and ticketing platform for high-demand restaurants, events, and experiences.
- 5#5: ResDiary - Reservation and table management software with revenue optimization for restaurants worldwide.
- 6#6: Eat App - Restaurant booking system featuring CRM, automated marketing, and performance analytics.
- 7#7: Tablein - Reservation and virtual waitlist app that streamlines bookings and reduces no-shows for restaurants.
- 8#8: Bookeo - Online booking software for services like appointments, classes, rentals, and tours.
- 9#9: Rezdy - Booking and channel management platform for tours, activities, and attractions operators.
- 10#10: FareHarbor - Reservation system with inventory management and distribution for tour and activity businesses.
We ranked tools based on feature efficacy, user experience, technical performance, and overall value, ensuring a comprehensive selection that caters to diverse hospitality workflows, from table management to CRM integration.
Comparison Table
This comparison table highlights top reservation software tools like OpenTable, SevenRooms, Resy, Tock, and ResDiary, guiding users to identify the right solution. It presents key features, pricing nuances, and usability factors to help businesses streamline operations and enhance customer experiences.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OpenTable Global restaurant reservation platform offering table management, diner discovery, and marketing tools. | enterprise | 9.5/10 | 9.8/10 | 9.3/10 | 8.9/10 |
| 2 | SevenRooms Guest experience platform with reservations, CRM, marketing automation, and analytics for hospitality venues. | enterprise | 9.2/10 | 9.6/10 | 8.4/10 | 8.7/10 |
| 3 | Resy Intelligent reservation system with guest profiles, waitlists, and POS integrations for restaurants. | specialized | 9.1/10 | 9.4/10 | 8.8/10 | 8.5/10 |
| 4 | Tock Prepaid reservation and ticketing platform for high-demand restaurants, events, and experiences. | specialized | 8.5/10 | 9.2/10 | 8.0/10 | 7.8/10 |
| 5 | ResDiary Reservation and table management software with revenue optimization for restaurants worldwide. | specialized | 8.3/10 | 8.8/10 | 7.9/10 | 7.7/10 |
| 6 | Eat App Restaurant booking system featuring CRM, automated marketing, and performance analytics. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 7 | Tablein Reservation and virtual waitlist app that streamlines bookings and reduces no-shows for restaurants. | specialized | 8.2/10 | 8.4/10 | 9.1/10 | 8.7/10 |
| 8 | Bookeo Online booking software for services like appointments, classes, rentals, and tours. | specialized | 8.2/10 | 8.5/10 | 8.7/10 | 8.1/10 |
| 9 | Rezdy Booking and channel management platform for tours, activities, and attractions operators. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 10 | FareHarbor Reservation system with inventory management and distribution for tour and activity businesses. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.5/10 |
Global restaurant reservation platform offering table management, diner discovery, and marketing tools.
Guest experience platform with reservations, CRM, marketing automation, and analytics for hospitality venues.
Intelligent reservation system with guest profiles, waitlists, and POS integrations for restaurants.
Prepaid reservation and ticketing platform for high-demand restaurants, events, and experiences.
Reservation and table management software with revenue optimization for restaurants worldwide.
Restaurant booking system featuring CRM, automated marketing, and performance analytics.
Reservation and virtual waitlist app that streamlines bookings and reduces no-shows for restaurants.
Online booking software for services like appointments, classes, rentals, and tours.
Booking and channel management platform for tours, activities, and attractions operators.
Reservation system with inventory management and distribution for tour and activity businesses.
OpenTable
enterpriseGlobal restaurant reservation platform offering table management, diner discovery, and marketing tools.
Integrated diner marketplace with over 1 billion annual reservations, uniquely driving unsolicited bookings to participating restaurants
OpenTable is a leading reservations platform that enables restaurants to manage online bookings, table assignments, and guest relationships through a user-friendly dashboard. It connects operators with millions of diners via its marketplace, driving direct reservations and revenue growth. Key tools include real-time availability, waitlist management, cover analytics, and integrations with POS systems for seamless operations.
Pros
- Massive diner network that generates high-volume bookings and fills tables
- Comprehensive tools like AI-powered table management and guest data insights
- Reliable uptime and seamless integrations with major POS and marketing systems
Cons
- High subscription costs plus per-cover fees can strain smaller operations
- Limited customization options compared to more flexible niche competitors
- Dependency on OpenTable's marketplace for traffic may reduce control over direct bookings
Best For
High-volume, urban restaurants seeking maximum exposure and automated reservation management to boost covers and revenue.
Pricing
Tiered plans starting at ~$250/month per location (Basic to Premium), plus 0.45%-1% per-cover fees; custom enterprise pricing available.
SevenRooms
enterpriseGuest experience platform with reservations, CRM, marketing automation, and analytics for hospitality venues.
Lifetime guest profiles that aggregate data from all touchpoints for hyper-personalized marketing and service
SevenRooms is a powerful all-in-one hospitality platform specializing in reservations management for restaurants, hotels, and nightlife venues. It combines reservation booking, real-time table management, and a robust CRM to capture guest data across channels for personalized experiences. The software also includes marketing automation, reporting, and integrations with POS systems to optimize operations and drive revenue.
Pros
- Unified guest CRM with lifetime profiles for personalized service
- Advanced marketing tools like automated emails and SMS
- Seamless integrations with major POS and delivery platforms
Cons
- Steep learning curve for smaller teams
- Pricing can be expensive for low-volume venues
- Customization requires support team involvement
Best For
High-volume restaurants, hotels, and hospitality groups needing sophisticated guest data management and revenue optimization.
Pricing
Custom quote-based pricing, typically starting at $500/month for small venues or per-cover fees scaling with volume.
Resy
specializedIntelligent reservation system with guest profiles, waitlists, and POS integrations for restaurants.
VIP Access program granting priority reservations and exclusive perks to high-value guests
Resy is a premium reservations platform tailored for restaurants, enabling seamless online booking, table management, and waitlist optimization through its web and mobile tools. It provides restaurants with guest data insights, no-show protection, and automated notifications to maximize table turnover and revenue. Acquired by American Express, Resy also offers consumer-facing features like priority access for VIPs, making it a go-to for high-demand dining spots.
Pros
- Powerful waitlist management with real-time notifications
- Deep guest profiles and personalization tools
- Seamless POS integrations and revenue optimization analytics
Cons
- Higher pricing tiers may deter small venues
- Steeper learning curve for advanced floor management
- Limited free tier with quick upscale to paid plans
Best For
High-volume, upscale restaurants seeking sophisticated reservation tools and premium diner attraction.
Pricing
Tiered subscriptions starting at $0 for first 3 months (Launch plan), then $249/month; Growth at $399/month; custom Enterprise pricing with per-cover fees.
Tock
specializedPrepaid reservation and ticketing platform for high-demand restaurants, events, and experiences.
Prepaid 'Tickets' reservations that secure upfront payments and virtually eliminate no-shows
Tock is a premium reservations and table management platform tailored for restaurants, bars, hotels, and event venues. It provides real-time online booking, intelligent waitlists, prepaid reservations to combat no-shows, and advanced table optimization tools. Acquired by Squarespace, Tock excels in high-demand environments by prioritizing revenue maximization through its unique 'Tickets' model.
Pros
- Powerful prepaid reservation system drastically reduces no-shows
- Seamless integrations with major POS and delivery platforms
- Advanced analytics and revenue management tools for high-volume venues
Cons
- High cost structure with per-cover fees can be prohibitive for small businesses
- Steeper learning curve for non-tech-savvy staff
- Limited flexibility for casual dining without premium add-ons
Best For
Upscale restaurants, Michelin-starred venues, and high-demand event spaces prioritizing revenue protection and premium guest experiences.
Pricing
Custom pricing starting at $250/month per location plus $1-2 per cover or reservation; enterprise plans available.
ResDiary
specializedReservation and table management software with revenue optimization for restaurants worldwide.
Vast integrated diner database enabling targeted marketing and higher direct booking rates without third-party commissions
ResDiary is a comprehensive cloud-based reservations and table management software tailored for restaurants and hospitality venues worldwide. It streamlines online bookings, real-time table allocation, guest profiling, and waitlist management to optimize seating and reduce no-shows. The platform also includes marketing automation, yield management, and detailed analytics to drive revenue and customer loyalty.
Pros
- Extensive diner network for direct bookings and marketing
- Advanced yield management and table optimization tools
- Seamless integrations with major POS and payment systems
Cons
- Pricing can be steep for smaller venues
- Learning curve for advanced features and reporting
- Customer support not always 24/7 outside business hours
Best For
Mid-sized to large restaurants and multi-venue operators needing robust reservation management with marketing and analytics.
Pricing
Quote-based pricing starting around £99/month for basic plans, with Pro and Enterprise tiers scaling to £300+/month based on covers and features.
Eat App
specializedRestaurant booking system featuring CRM, automated marketing, and performance analytics.
AI-driven table optimization and dynamic waitlist management
Eat App is a robust restaurant reservations platform designed to manage online bookings, table assignments, and guest interactions seamlessly. It provides tools for waitlist management, automated notifications, guest profiles, and marketing features to drive repeat business. With mobile apps for diners and staff, it optimizes operations and enhances the dining experience for hospitality venues.
Pros
- Comprehensive table management with real-time optimization
- Strong guest engagement tools including messaging and loyalty features
- Excellent mobile apps for both staff and diners
Cons
- Higher pricing tiers may not suit very small restaurants
- Advanced reporting requires premium plans
- Some integrations limited to specific POS systems
Best For
Mid-sized restaurants and chains seeking advanced reservation tools with guest marketing capabilities.
Pricing
Starts at $199/month for Launch plan (1 location), scaling to $399+/month for Grow and custom Enterprise tiers.
Tablein
specializedReservation and virtual waitlist app that streamlines bookings and reduces no-shows for restaurants.
AI-driven seating optimizer that automatically suggests optimal table assignments to maximize turnover
Tablein is a user-friendly reservations software tailored for restaurants, offering online booking widgets, real-time table management, and automated waitlists to streamline operations. It helps optimize seating arrangements with visual floor plans and reduces no-shows via SMS/email reminders. The platform integrates with websites, Google, and popular POS systems, making it easy for customers to book directly.
Pros
- Highly intuitive interface with minimal setup time
- No commissions on bookings, only flat monthly fees
- Excellent mobile app for on-the-go management
Cons
- Limited advanced analytics and reporting
- Fewer integrations compared to enterprise competitors
- Best suited for smaller venues, scalability issues for chains
Best For
Small to medium independent restaurants needing simple, affordable reservation tools without complex features.
Pricing
Free plan for basic use; Pro plans start at $49/month per location, with Enterprise custom pricing.
Bookeo
specializedOnline booking software for services like appointments, classes, rentals, and tours.
Multi-business model support allowing seamless switching between appointments, classes, tours, rentals, and tickets without separate software
Bookeo is a cloud-based reservations software tailored for service providers, enabling online booking management for appointments, classes, tours/activities, rentals, and event tickets. It features customizable booking pages, automated email/SMS reminders, integrated payment processing via Stripe/PayPal, and multi-staff scheduling. The platform supports multi-language, multi-currency operations and integrates with websites, Facebook, and Google for seamless customer bookings.
Pros
- Versatile support for multiple business types like appointments, tours, classes, rentals, and tickets in one platform
- User-friendly interface with drag-and-drop customization and mobile apps for staff and customers
- Robust integrations for payments, calendars (Google, Outlook), and marketing tools like Zapier
Cons
- Higher-tier plans required for advanced features like SMS reminders and unlimited users
- Reporting and analytics are basic in entry-level plans, lacking deep customization
- No free tier; all plans are paid with potential add-on costs for extras like white-labeling
Best For
Small to medium-sized service businesses such as tour operators, fitness studios, rental companies, or appointment-based services needing flexible, all-in-one online booking.
Pricing
Starts at $14.95/month for Appointments plan (billed annually), up to $39.95/month for Tours/Activities/Rentals/Tickets; pay-as-you-go options available, plus add-ons for SMS ($0.10/message) and extra features.
Rezdy
specializedBooking and channel management platform for tours, activities, and attractions operators.
Advanced Channel Manager that automatically syncs availability and pricing across 100+ OTAs and distributors
Rezdy is a cloud-based booking and reservation software tailored for tour operators, attractions, activities, and experiences businesses. It provides real-time inventory management, online booking widgets, payment processing, and seamless integrations with major OTAs like Viator and GetYourGuide. The platform also includes CRM tools, reporting dashboards, and marketing automation to help operators maximize bookings and revenue.
Pros
- Robust channel manager for syncing inventory across OTAs and websites
- Comprehensive reporting and analytics for revenue optimization
- Scalable with multi-location and multi-language support
Cons
- Steeper learning curve for non-tech-savvy users
- Pricing includes transaction fees that add up for high-volume businesses
- Limited free trial and customization options
Best For
Mid-sized tour operators and activity providers needing multi-channel distribution and advanced inventory control.
Pricing
Starts at $59/month for basic plan (up to 100 bookings), scales to $199+/month for higher volumes, plus 1-2% transaction fees.
FareHarbor
specializedReservation system with inventory management and distribution for tour and activity businesses.
Advanced Channel Manager that automatically distributes and syncs inventory across 100+ OTAs and marketplaces
FareHarbor is a comprehensive reservations software platform designed primarily for tour operators, activity providers, attractions, and rental businesses. It offers an intuitive online booking engine, payment processing, real-time inventory management, and CRM tools to streamline operations. Its standout capability lies in robust multi-channel distribution, integrating seamlessly with major OTAs like Viator, GetYourGuide, and TripAdvisor to maximize reach and bookings.
Pros
- Powerful channel manager for OTA integrations and inventory syncing
- Reliable uptime and scalable for growing businesses
- Comprehensive reporting and marketing automation tools
Cons
- Transaction-based pricing can add up for high-volume operators
- Interface has a moderate learning curve for non-tech users
- Limited advanced customization without developer support
Best For
Mid-sized tour and activity operators seeking strong multi-channel distribution to scale bookings across OTAs.
Pricing
Custom quoted, typically 4.5-6% + fixed fee per transaction (no monthly subscription); scales with volume.
Conclusion
Among the top reservations software reviewed, OpenTable emerges as the leading solution, combining global reach, versatile table management, and effective marketing tools. Close behind, SevenRooms and Resy stand out with powerful guest experience features and seamless integrations, catering to different operational needs. These top three highlight the diverse strengths of the category, ensuring businesses can find tools that align with their unique goals.
Ready to elevate your reservations process? OpenTable leads the way—explore its robust features and start transforming your guest interactions today.
Tools Reviewed
All tools were independently evaluated for this comparison