Quick Overview
- 1#1: OpenTable - Global leader in online restaurant reservations with real-time table management and guest data insights.
- 2#2: SevenRooms - All-in-one hospitality platform for reservations, CRM, marketing, and personalized guest experiences.
- 3#3: Toast - Comprehensive restaurant management system integrating POS, online ordering, and reservation capabilities.
- 4#4: Resy - Modern reservation platform for restaurants featuring virtual waitlists, guest profiles, and marketing tools.
- 5#5: Tock - Advanced booking system supporting prepaid reservations, events, ticketing, and off-premise sales for hospitality.
- 6#6: Cloudbeds - Cloud-based hotel management software with a powerful reservation engine, channel manager, and revenue tools.
- 7#7: ResDiary - AI-powered reservation and table management software for restaurants with dynamic pricing and analytics.
- 8#8: Mews - Next-generation hotel property management system with seamless reservations, payments, and guest apps.
- 9#9: Rezdy - Online booking software for tours, activities, and attractions with multi-channel distribution and automation.
- 10#10: FareHarbor - Robust reservation platform for tours and activities featuring inventory management and website builder.
Tools were chosen based on robust functionality, user experience, reliability, and value, ensuring they cater to diverse needs including multi-channel distribution, CRM integration, and advanced analytics.
Comparison Table
This comparison table explores top reservation system software, including OpenTable, SevenRooms, Toast, Resy, Tock, and additional tools, to guide businesses in selecting the right fit. Readers will gain insights into key features, pricing models, and tailored use cases to streamline reservations and operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | OpenTable Global leader in online restaurant reservations with real-time table management and guest data insights. | enterprise | 9.5/10 | 9.8/10 | 9.2/10 | 9.0/10 |
| 2 | SevenRooms All-in-one hospitality platform for reservations, CRM, marketing, and personalized guest experiences. | enterprise | 9.2/10 | 9.6/10 | 8.1/10 | 8.4/10 |
| 3 | Toast Comprehensive restaurant management system integrating POS, online ordering, and reservation capabilities. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.3/10 |
| 4 | Resy Modern reservation platform for restaurants featuring virtual waitlists, guest profiles, and marketing tools. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 7.8/10 |
| 5 | Tock Advanced booking system supporting prepaid reservations, events, ticketing, and off-premise sales for hospitality. | specialized | 8.4/10 | 9.2/10 | 7.6/10 | 7.8/10 |
| 6 | Cloudbeds Cloud-based hotel management software with a powerful reservation engine, channel manager, and revenue tools. | enterprise | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 7 | ResDiary AI-powered reservation and table management software for restaurants with dynamic pricing and analytics. | specialized | 8.4/10 | 9.1/10 | 7.8/10 | 8.0/10 |
| 8 | Mews Next-generation hotel property management system with seamless reservations, payments, and guest apps. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 9 | Rezdy Online booking software for tours, activities, and attractions with multi-channel distribution and automation. | specialized | 8.5/10 | 9.2/10 | 8.3/10 | 8.0/10 |
| 10 | FareHarbor Robust reservation platform for tours and activities featuring inventory management and website builder. | specialized | 8.2/10 | 9.0/10 | 7.5/10 | 8.0/10 |
Global leader in online restaurant reservations with real-time table management and guest data insights.
All-in-one hospitality platform for reservations, CRM, marketing, and personalized guest experiences.
Comprehensive restaurant management system integrating POS, online ordering, and reservation capabilities.
Modern reservation platform for restaurants featuring virtual waitlists, guest profiles, and marketing tools.
Advanced booking system supporting prepaid reservations, events, ticketing, and off-premise sales for hospitality.
Cloud-based hotel management software with a powerful reservation engine, channel manager, and revenue tools.
AI-powered reservation and table management software for restaurants with dynamic pricing and analytics.
Next-generation hotel property management system with seamless reservations, payments, and guest apps.
Online booking software for tours, activities, and attractions with multi-channel distribution and automation.
Robust reservation platform for tours and activities featuring inventory management and website builder.
OpenTable
enterpriseGlobal leader in online restaurant reservations with real-time table management and guest data insights.
Its proprietary diner network of millions of active users, ensuring unmatched visibility and direct booking traffic.
OpenTable is the leading global restaurant reservation platform, enabling diners to discover and book tables at thousands of restaurants via its website and mobile app. For restaurant operators, it offers a comprehensive reservation management system with real-time table availability, automated waitlists, guest profiles, and seating optimization tools. The platform also provides analytics, marketing integrations, and POS compatibility to drive revenue and improve operations.
Pros
- Massive global diner network driving high booking volumes
- Advanced table management and guest CRM features
- Seamless integrations with POS systems and analytics dashboards
Cons
- High per-cover fees on OpenTable-sourced reservations
- Monthly subscription costs can strain small restaurants
- Limited customization for unique seating workflows
Best For
Mid-to-large restaurants and chains aiming to maximize online bookings through a trusted, high-traffic platform.
Pricing
Starts at $249/month per location plus $1-$1.50 per seated cover from OpenTable reservations; custom enterprise pricing available.
SevenRooms
enterpriseAll-in-one hospitality platform for reservations, CRM, marketing, and personalized guest experiences.
Intelligent Guest CRM that captures and activates data across reservations, events, and marketing for hyper-personalized engagement
SevenRooms is a comprehensive hospitality management platform designed for restaurants, hotels, and venues, specializing in reservation systems with integrated CRM capabilities. It enables seamless online booking, table management, waitlist optimization, and guest data collection to personalize experiences and drive revenue. Beyond reservations, it offers marketing automation, event management, and analytics to help businesses build loyalty and operational efficiency.
Pros
- Powerful guest CRM with unified profiles for personalized marketing and service
- Extensive integrations with POS, delivery apps, and payment systems
- Advanced analytics and reporting for revenue optimization and insights
Cons
- High pricing suitable mainly for mid-to-large venues
- Steep learning curve due to extensive features
- Custom implementation can take time and resources
Best For
High-volume restaurants, nightlife venues, and hospitality groups needing integrated reservations, CRM, and data-driven marketing.
Pricing
Custom enterprise pricing starting at around $500–$1,000+ per month per location, based on covers, features, and venue size.
Toast
enterpriseComprehensive restaurant management system integrating POS, online ordering, and reservation capabilities.
Real-time POS-reservation sync that automatically adjusts table availability based on check averages and dining duration
Toast is an all-in-one restaurant management platform with integrated reservation software that enables seamless online booking, waitlist management, and table mapping. It syncs reservations directly with the POS system to optimize table turnover and track guest preferences in real-time. Designed primarily for full-service restaurants, it offers a branded booking experience via website or app while providing staff with mobile tools for on-floor adjustments.
Pros
- Deep integration with POS for real-time table turnover and revenue insights
- Customizable floor plans and automated waitlist notifications
- Comprehensive guest profiles for personalized service and marketing
Cons
- Pricing can escalate quickly with add-ons and multiple locations
- Steeper learning curve for non-tech-savvy teams
- Less flexible as a standalone reservation tool outside the Toast ecosystem
Best For
Full-service restaurants seeking an integrated POS and reservation system to streamline operations and boost efficiency.
Pricing
Custom quotes starting at $69/month per location for basic POS, with full reservation features in Starter ($165/month) or Growth ($272/month) plans, plus hardware and add-ons.
Resy
specializedModern reservation platform for restaurants featuring virtual waitlists, guest profiles, and marketing tools.
Dynamic waitlist optimization that automatically seats parties from the queue to reduce empty tables and boost covers
Resy is a premium reservation management platform tailored for restaurants, enabling seamless online booking, waitlist management, and guest relationship tools. It powers reservations for thousands of high-profile venues worldwide, with features like real-time availability, no-show protection, and data-driven insights to optimize table turnover. Acquired by American Express, it integrates perks for cardholders while providing robust CRM capabilities for restaurateurs.
Pros
- Intelligent virtual waitlist that fills tables dynamically to maximize revenue
- Comprehensive guest database and analytics for personalized marketing
- Strong integration with POS systems and Amex rewards for premium diners
Cons
- Higher pricing tiers can be prohibitive for small independent restaurants
- Occasional user complaints about reservation bots and scalping on hot spots
- Limited customization options compared to more flexible competitors
Best For
Upscale and high-volume restaurants aiming to attract affluent diners and leverage advanced revenue management tools.
Pricing
Essentials plan free with basic features; Pro at $299/month per location; Enterprise custom pricing with full CRM and analytics.
Tock
specializedAdvanced booking system supporting prepaid reservations, events, ticketing, and off-premise sales for hospitality.
Prepaid reservations with market-driven pricing that treats tables like concert tickets
Tock is a premium reservation and ticketing platform tailored for restaurants, events, and hospitality experiences, enabling prepaid bookings to minimize no-shows and optimize revenue. It offers tools for table management, event creation, dynamic pricing, and customer relationship management with detailed analytics. Designed for high-volume, upscale venues, Tock integrates with POS systems and provides data-driven insights to enhance operations and guest experiences.
Pros
- Powerful prepaid reservation model drastically reduces no-shows
- Advanced revenue optimization with dynamic pricing and seating tools
- Comprehensive analytics and CRM for customer insights
Cons
- High cost structure with custom enterprise pricing
- Steep learning curve for setup and advanced features
- Less ideal for casual or low-volume establishments
Best For
Upscale restaurants and experiential venues seeking revenue maximization through prepaid bookings and sophisticated data analytics.
Pricing
Custom quotes typical; starts at ~$200/month for basic plans plus 2-3% transaction fees, scaling to enterprise levels.
Cloudbeds
enterpriseCloud-based hotel management software with a powerful reservation engine, channel manager, and revenue tools.
myAllocator channel manager for real-time, two-way inventory syncing across all major booking channels without overbookings
Cloudbeds is a cloud-based property management system (PMS) designed for hotels, hostels, vacation rentals, and B&Bs, functioning as a robust reservation system software. It integrates a central reservation system, channel manager, booking engine, and revenue tools to handle bookings from multiple sources like OTAs and direct channels. The platform streamlines front desk operations, guest management, payments, and reporting, enabling properties to optimize occupancy and revenue in real-time.
Pros
- Seamless channel manager integrates with 300+ OTAs for automated inventory sync
- Built-in booking engine drives direct reservations and reduces OTA commissions
- Comprehensive reporting and analytics for revenue optimization
Cons
- Pricing can be steep for small properties with low occupancy
- Steep learning curve for advanced features like revenue management
- Customer support response times vary, especially for non-enterprise users
Best For
Mid-sized hotels, hostels, and vacation rental managers needing an all-in-one reservation and property management solution with strong OTA integrations.
Pricing
Starts at $2.99 per occupied room night or custom monthly plans from $100-$1,000+ based on room count and features; free demo available.
ResDiary
specializedAI-powered reservation and table management software for restaurants with dynamic pricing and analytics.
Yield Optimizer, which uses AI to predict no-shows and dynamically adjust pricing/availability for maximum revenue.
ResDiary is a comprehensive cloud-based reservation and table management platform tailored for restaurants and hospitality venues. It enables online bookings via customizable widgets, real-time table planning, waitlist management, and a robust guest CRM for personalized marketing. The system integrates seamlessly with POS providers, review sites like Google and TripAdvisor, and offers advanced reporting for operational insights.
Pros
- Powerful table management with drag-and-drop planner
- Extensive integrations and guest database for CRM
- Advanced analytics and no-show prediction tools
Cons
- Steep learning curve for new users
- Pricing can be high for small independent venues
- Customer support response times vary
Best For
Mid-sized to large restaurant chains and multi-venue operators needing scalable reservation and revenue management.
Pricing
Custom quote-based pricing starting around £150-£300/month for small venues, scaling with covers and features (annual contracts common).
Mews
enterpriseNext-generation hotel property management system with seamless reservations, payments, and guest apps.
Open API and Marketplace enabling unlimited custom integrations and automations
Mews is a cloud-based property management system (PMS) tailored for hotels, serviced apartments, and vacation rentals, providing end-to-end reservation management, direct booking engines, and operational tools. It features seamless integration with over 1,000 channels including OTAs, payment processors, and revenue management systems to optimize occupancy and revenue. The platform emphasizes automation, guest self-service portals, and real-time analytics to streamline hospitality operations and enhance guest experiences.
Pros
- Extensive integrations with OTAs, PMS, and third-party apps via open API
- Modern, intuitive interface with mobile apps for staff and guests
- Advanced revenue management and automation tools for dynamic pricing
Cons
- Pricing can be expensive for small properties or single units
- Advanced customizations often require developer support
- Reporting depth may lack in base plans compared to enterprise competitors
Best For
Mid-sized hotels, serviced apartments, and vacation rental operators seeking a scalable, integration-rich reservation system.
Pricing
Starts at €250/month for Essentials plan (up to 50 rooms), scales to custom enterprise pricing based on property size and add-ons like payments or revenue tools.
Rezdy
specializedOnline booking software for tours, activities, and attractions with multi-channel distribution and automation.
Channel Manager that automatically syncs inventory and bookings across 150+ global OTAs and resellers
Rezdy is a cloud-based reservation and booking system tailored for tour operators, activity providers, attractions, and rental businesses in the tourism industry. It streamlines online bookings, manages real-time inventory across multiple channels, and integrates with over 150 OTAs and distributors to maximize visibility and sales. Additional features include payment processing, CRM tools, automated notifications, and robust reporting for operational efficiency.
Pros
- Powerful channel manager for seamless distribution to 150+ OTAs and platforms
- Real-time inventory synchronization and availability management
- Comprehensive mobile app for staff and on-site operations
Cons
- Transaction fees can increase costs for high-volume businesses
- Advanced customization requires technical setup
- Reporting tools lack some advanced analytics depth compared to top competitors
Best For
Mid-sized tour and activity operators seeking multi-channel distribution and scalable booking management.
Pricing
Starts at $49/month (Launch plan) with tiered subscriptions up to $299+/month; includes 2-3% per-booking fees plus payment processing costs; 21-day free trial.
FareHarbor
specializedRobust reservation platform for tours and activities featuring inventory management and website builder.
Powerful channel manager for seamless syncing across major OTAs and direct bookings
FareHarbor is a robust reservation system tailored for tour operators, activity providers, and attractions in the leisure industry. It provides online booking engines, payment processing, inventory management, and CRM tools to streamline operations. The platform excels in multi-channel distribution, including integrations with OTAs like Booking.com, Viator, and TripAdvisor.
Pros
- Comprehensive OTA integrations for increased bookings
- Strong customer support with dedicated account managers
- Flexible inventory and real-time availability management
Cons
- Interface can feel dated and less intuitive for beginners
- Transaction fees add up for low-volume users
- Limited advanced reporting and customization options
Best For
Mid-sized tour and activity operators seeking scalable multi-channel reservation management.
Pricing
Commission-based (typically 0-6% per booking) or subscription plans starting around $100/month, plus payment processing fees; custom quotes available.
Conclusion
This review highlights the leading reservation systems, with OpenTable emerging as the top choice, leveraging its global reach and real-time table management. SevenRooms stands out for its integrated CRM and personalized guest experiences, while Toast impresses with seamless POS integration, catering to distinct operational needs. Collectively, these tools set benchmarks for efficiency in hospitality.
Begin optimizing your reservations today—try OpenTable to unlock its proven real-time management and guest insights, a smart step for any hospitality business seeking to enhance operations and satisfaction.
Tools Reviewed
All tools were independently evaluated for this comparison