Quick Overview
- 1#1: RepairShopr - Comprehensive management platform for repair shops handling work orders, invoicing, inventory, and customer tracking.
- 2#2: RepairDesk - Cloud-based POS and repair shop software for creating work orders, managing repairs, sales, and inventory across multiple locations.
- 3#3: Shopmonkey - Modern auto repair shop management tool with digital work orders, scheduling, payments, and real-time reporting.
- 4#4: Tekmetric - All-in-one auto shop software automating work orders, parts ordering, customer communication, and profitability tracking.
- 5#5: Shop-Ware - Digital workflow platform for auto repair shops focusing on efficient work orders, inspections, and two-way communication.
- 6#6: AutoLeap - Complete auto repair business platform with work order management, marketing automation, and 24/7 support.
- 7#7: Orderry - Repair business CRM for managing work orders, employee tasks, inventory, and client relationships in one dashboard.
- 8#8: GaragePlug - Cloud garage management software for work orders, vehicle service history, invoicing, and multi-location support.
- 9#9: Digital Wrench - Repair shop software for tracking work orders, customer details, inventory, and generating professional invoices.
- 10#10: Jobber - Field service management tool for creating work orders, scheduling jobs, sending invoices, and client communications.
We prioritized tools based on core features (work order management, integration, reporting), usability, reliability, and value, ensuring they cater to diverse needs, from small local shops to multi-location enterprises seeking scalability.
Comparison Table
Streamline work order management in repair businesses with this comparison table, which breaks down top tools like RepairShopr, RepairDesk, Shopmonkey, Tekmetric, Shop-Ware, and more. Readers will uncover key features, pricing models, and usability insights to identify the best fit for their operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | RepairShopr Comprehensive management platform for repair shops handling work orders, invoicing, inventory, and customer tracking. | specialized | 9.4/10 | 9.6/10 | 8.7/10 | 9.1/10 |
| 2 | RepairDesk Cloud-based POS and repair shop software for creating work orders, managing repairs, sales, and inventory across multiple locations. | specialized | 9.2/10 | 9.4/10 | 8.7/10 | 8.9/10 |
| 3 | Shopmonkey Modern auto repair shop management tool with digital work orders, scheduling, payments, and real-time reporting. | specialized | 8.7/10 | 9.2/10 | 8.8/10 | 8.3/10 |
| 4 | Tekmetric All-in-one auto shop software automating work orders, parts ordering, customer communication, and profitability tracking. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 5 | Shop-Ware Digital workflow platform for auto repair shops focusing on efficient work orders, inspections, and two-way communication. | specialized | 8.4/10 | 9.1/10 | 7.8/10 | 7.6/10 |
| 6 | AutoLeap Complete auto repair business platform with work order management, marketing automation, and 24/7 support. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.3/10 |
| 7 | Orderry Repair business CRM for managing work orders, employee tasks, inventory, and client relationships in one dashboard. | specialized | 8.4/10 | 9.0/10 | 8.2/10 | 8.0/10 |
| 8 | GaragePlug Cloud garage management software for work orders, vehicle service history, invoicing, and multi-location support. | specialized | 8.1/10 | 8.4/10 | 8.0/10 | 7.8/10 |
| 9 | Digital Wrench Repair shop software for tracking work orders, customer details, inventory, and generating professional invoices. | specialized | 7.9/10 | 8.3/10 | 7.2/10 | 8.7/10 |
| 10 | Jobber Field service management tool for creating work orders, scheduling jobs, sending invoices, and client communications. | enterprise | 8.5/10 | 8.7/10 | 9.2/10 | 8.0/10 |
Comprehensive management platform for repair shops handling work orders, invoicing, inventory, and customer tracking.
Cloud-based POS and repair shop software for creating work orders, managing repairs, sales, and inventory across multiple locations.
Modern auto repair shop management tool with digital work orders, scheduling, payments, and real-time reporting.
All-in-one auto shop software automating work orders, parts ordering, customer communication, and profitability tracking.
Digital workflow platform for auto repair shops focusing on efficient work orders, inspections, and two-way communication.
Complete auto repair business platform with work order management, marketing automation, and 24/7 support.
Repair business CRM for managing work orders, employee tasks, inventory, and client relationships in one dashboard.
Cloud garage management software for work orders, vehicle service history, invoicing, and multi-location support.
Repair shop software for tracking work orders, customer details, inventory, and generating professional invoices.
Field service management tool for creating work orders, scheduling jobs, sending invoices, and client communications.
RepairShopr
specializedComprehensive management platform for repair shops handling work orders, invoicing, inventory, and customer tracking.
Customer self-service portal allowing clients to submit repair tickets, upload photos, and track status without calling the shop
RepairShopr is a comprehensive all-in-one management platform tailored for repair shops, handling everything from work order creation and tracking to inventory management, invoicing, and customer communications. It enables technicians to log repairs, assign statuses, manage parts, and generate professional invoices with built-in POS functionality. The software also includes scheduling, CRM tools, and a customer portal for self-service ticket submission and status updates, making it ideal for electronics, computer, and appliance repair businesses.
Pros
- Robust work order system with customizable templates and real-time status updates
- Seamless integrations with QuickBooks, Xero, and payment processors
- Mobile app for on-the-go access and customer self-service portal
Cons
- Steeper learning curve due to extensive features
- Higher-tier plans required for advanced functionalities
- Occasional reports of UI glitches in high-volume use
Best For
Medium to large repair shops needing a scalable, feature-rich platform for managing complex workflows and customer interactions.
Pricing
Starts at $99/month for Lite plan (basic features); Standard ($199/month) and Premium ($299/month) unlock full capabilities; annual discounts available.
RepairDesk
specializedCloud-based POS and repair shop software for creating work orders, managing repairs, sales, and inventory across multiple locations.
Customer self-service repair ticket widget for online ticket creation and real-time status tracking
RepairDesk is a cloud-based repair shop management software tailored for electronics repair businesses, offering tools for creating and tracking work orders, managing inventory, POS transactions, and customer relationships. It includes repair diagnostics, automated notifications, technician dispatching, and detailed reporting to streamline operations. The platform supports multi-location setups and integrates with accounting software like QuickBooks for seamless financial management.
Pros
- Robust repair-specific features like diagnostics and ticket tracking
- Integrated POS, inventory, and CRM in one platform
- Mobile app for on-the-go technician management
Cons
- Learning curve for advanced features
- Higher costs for multi-location or enterprise plans
- Occasional reports of UI glitches and slow support response
Best For
Medium-sized electronics repair shops needing an all-in-one solution for work orders, sales, and multi-store operations.
Pricing
Starts at $29/month (Lite, single location) up to $199/month (Ultimate, unlimited users/locations); enterprise custom pricing.
Shopmonkey
specializedModern auto repair shop management tool with digital work orders, scheduling, payments, and real-time reporting.
Digital Vehicle Health Checks with photo/video capture and one-click customer approvals
Shopmonkey is a cloud-based auto repair shop management software that specializes in creating and managing digital repair work orders with integrated vehicle inspections. It streamlines workflows by combining scheduling, invoicing, parts inventory, customer portals, and payments into one platform. Designed for efficiency, it enables technicians to capture photos/videos during inspections to boost repair approvals and reduce comebacks.
Pros
- Robust digital inspection tools with multimedia support for higher approval rates
- Mobile-first app ideal for on-the-go technicians
- Integrated scheduling, invoicing, and reporting for full shop management
Cons
- Pricing can be steep for very small shops
- Some advanced customizations require higher tiers
- Occasional reports of integration glitches with third-party tools
Best For
Medium-sized auto repair shops seeking a modern, all-in-one platform to digitize work orders and inspections.
Pricing
Starts at $199/month for basic plan (1-5 users), up to $499+/month for enterprise with unlimited users; custom quotes available.
Tekmetric
specializedAll-in-one auto shop software automating work orders, parts ordering, customer communication, and profitability tracking.
Interactive Digital Vehicle Inspection with photo/video capture and remote customer approval via a branded portal
Tekmetric is a comprehensive cloud-based shop management platform designed specifically for automotive repair shops, enabling efficient creation and management of repair work orders. It features digital vehicle inspections with photos and videos, automated scheduling, invoicing, parts ordering, and customer communication tools to streamline operations. The software also offers real-time reporting, inventory management, and multi-shop support, making it a robust solution for modern auto service businesses.
Pros
- Powerful digital vehicle inspection tools with customer portal approval
- Real-time analytics and customizable reporting dashboards
- Seamless mobile app for technicians and on-the-go management
Cons
- Pricing can be steep for single-location or smaller shops
- Some advanced customizations require additional setup or support
- Limited integrations with non-automotive specific third-party tools
Best For
Mid-sized to large automotive repair shops seeking an all-in-one platform with strong digital inspection and reporting capabilities.
Pricing
Starts at $199/month for a single location (Basic plan), with Pro at $299/month and Enterprise custom pricing; per-user fees may apply for additional technicians.
Shop-Ware
specializedDigital workflow platform for auto repair shops focusing on efficient work orders, inspections, and two-way communication.
Interactive Digital Vehicle Inspections that allow customers to view and approve repairs remotely with photos, videos, and technician notes
Shop-Ware is a comprehensive cloud-based shop management software designed specifically for automotive repair shops, focusing on streamlining repair work orders, digital vehicle inspections, and customer interactions. It enables technicians to create detailed work orders with photos and videos, automate scheduling, inventory tracking, and invoicing while providing real-time reporting and integrations with parts suppliers. The platform emphasizes transparency by allowing customers to review and approve repairs via mobile-friendly portals.
Pros
- Robust digital vehicle inspection tool with multimedia support
- Seamless integrations with major parts catalogs and payment processors
- Advanced reporting and analytics for shop performance optimization
Cons
- Steep learning curve for new users
- Pricing can be expensive for small shops
- Primarily tailored to automotive repairs, less flexible for other industries
Best For
Mid-sized automotive repair shops seeking an all-in-one solution for work orders, inspections, and customer engagement.
Pricing
Custom pricing starting around $199/month for basic plans, with additional fees per technician (typically $50-100/user/month) and enterprise options.
AutoLeap
enterpriseComplete auto repair business platform with work order management, marketing automation, and 24/7 support.
Digital Vehicle Inspection tool with real-time photo/video sharing and one-click customer approvals via text
AutoLeap is a cloud-based all-in-one management platform designed specifically for auto repair shops, focusing on streamlining repair work orders, digital vehicle inspections, and customer interactions. It enables technicians to create detailed work orders with photos and videos, automate approvals via customer texting, and handle invoicing, payments, and inventory in real-time. The software also provides reporting, scheduling, and CRM tools to optimize shop operations and boost profitability.
Pros
- Powerful digital vehicle inspections with photo/video integration for customer approvals
- Seamless integrated payments and invoicing that reduce no-shows
- Comprehensive reporting and analytics for business insights
Cons
- Pricing can be steep for very small shops
- Initial setup and learning curve for non-tech-savvy users
- Limited native integrations with some accounting software
Best For
Medium-sized auto repair shops seeking a robust, mobile-first solution for work orders and customer engagement.
Pricing
Starts at $249/month for the Starter plan (1-5 users), up to $499+/month for Pro/Enterprise with more users and features; custom quotes available.
Orderry
specializedRepair business CRM for managing work orders, employee tasks, inventory, and client relationships in one dashboard.
Visual Kanban-style dashboard for drag-and-drop work order management and real-time progress visualization
Orderry is a cloud-based management platform tailored for repair shops, service centers, and retail businesses, specializing in work order creation, tracking, and fulfillment. It streamlines repair workflows with features like real-time job status updates, photo attachments, customer portals, and automated notifications. The software also handles inventory, scheduling, invoicing, and CRM to provide an all-in-one solution for repair operations.
Pros
- Comprehensive repair-specific tools like visual work order boards and photo documentation
- Mobile app for technicians to update jobs on the go
- Strong automation for customer communications and status tracking
Cons
- Pricing scales quickly with additional users and features
- Limited third-party integrations compared to larger competitors
- Steeper learning curve for advanced customization
Best For
Medium-sized repair shops in electronics, appliances, or auto services needing robust work order and inventory management.
Pricing
Starts at $19/user/month for Basic plan (billed annually), up to $49/user/month for Enterprise, with a 14-day free trial.
GaragePlug
specializedCloud garage management software for work orders, vehicle service history, invoicing, and multi-location support.
Digital vehicle inspection tool with photo/video capture and customer sharing for transparent approvals
GaragePlug is a cloud-based auto repair shop management software designed to streamline repair work orders, inventory, scheduling, and customer interactions for automotive garages. It offers digital job cards, technician mobile apps, VIN decoding, and integrated invoicing to enhance operational efficiency. The platform also includes reporting tools and customer portals for approvals and payments, making it suitable for modernizing shop workflows.
Pros
- Comprehensive repair order management with digital workflows and approvals
- Mobile apps for technicians and customers enabling real-time updates
- Strong inventory and parts ordering integration with analytics
Cons
- Pricing can be steep for very small shops
- Some advanced features locked behind higher tiers or add-ons
- Occasional reports of integration limitations with third-party tools
Best For
Medium-sized auto repair garages seeking an all-in-one digital solution for work orders and shop management.
Pricing
Starts at $99/month for basic plans (up to 5 users), scales to $199+/month for advanced features; custom enterprise pricing available.
Digital Wrench
specializedRepair shop software for tracking work orders, customer details, inventory, and generating professional invoices.
Built-in VIN decoder and OEM labor time database for precise repair estimates
Digital Wrench is a Windows-based, on-premise repair shop management software tailored for automotive service centers, enabling efficient creation of digital work orders, repair tracking, and invoicing. It includes tools for inventory management, customer databases, scheduling, and integration with accounting software like QuickBooks. The platform emphasizes detailed repair documentation, VIN decoding, and labor time guides to streamline shop operations.
Pros
- One-time purchase avoids recurring fees
- Strong inventory, parts lookup, and VIN decoding tools
- Comprehensive work order and invoicing customization
Cons
- No cloud or mobile app support
- Windows-only, limiting multi-platform use
- Dated interface with moderate learning curve
Best For
Small to medium auto repair shops preferring reliable on-premise software without subscriptions.
Pricing
One-time fee starting at $795 for single-user basic edition, up to $2,495 for multi-user pro with modules.
Jobber
enterpriseField service management tool for creating work orders, scheduling jobs, sending invoices, and client communications.
Client Hub for customer self-service requests, quotes, payments, and job updates without needing staff intervention
Jobber is an all-in-one field service management software tailored for repair and home service businesses like plumbing, HVAC, and electrical services. It handles repair work orders through features like scheduling, dispatching, quoting, invoicing, and customer portals. The platform integrates CRM, payments, and GPS tracking to streamline operations from job request to completion.
Pros
- Intuitive mobile app for on-the-go work order management and dispatching
- Strong customer communication tools including self-service Client Hub
- Seamless integrations with QuickBooks, payments, and GPS for efficient repairs
Cons
- Pricing scales quickly for larger teams, potentially reducing value for solos
- Limited advanced customization for complex repair workflows
- Reporting features lack depth compared to enterprise-level tools
Best For
Small to medium repair service businesses needing an user-friendly platform for managing field work orders and customer interactions.
Pricing
Starts at $69/month (Lite, 1 user), $169/month (Core, up to 7 users), $349/month (Grow, up to 30 users); annual billing offers 20% discount.
Conclusion
In comparing repair work order software, three tools rise to the top: RepairShopr leads with its comprehensive management of work orders, invoicing, inventory, and customer tracking; RepairDesk follows as a cloud-based solution for multi-location shops with POS and repair management; and Shopmonkey closes the top three with modern digital tools for scheduling, payments, and real-time reporting. Each offers unique strengths, but RepairShopr emerges as the top choice for its all-in-one capabilities.
Ready to elevate your repair business? Start with RepairShopr to experience efficient work order management and integrated tools that streamline operations.
Tools Reviewed
All tools were independently evaluated for this comparison