Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home service businesses handling repairs, scheduling, dispatching, and customer interactions.
- 2#2: Housecall Pro - All-in-one field service software that streamlines scheduling, invoicing, dispatching, and repair management for service pros.
- 3#3: Jobber - Field service management tool for quoting, scheduling, invoicing, and tracking repair jobs efficiently.
- 4#4: RepairShopr - Complete repair shop management software with ticketing, POS, inventory, and customer portal features.
- 5#5: FieldEdge - Mobile-first software tailored for HVAC, plumbing, and electrical contractors to manage service calls and repairs.
- 6#6: Service Fusion - Field service management solution for dispatching, scheduling, quickbooks integration, and repair tracking.
- 7#7: UpKeep - Mobile-first CMMS platform for creating, assigning, and completing maintenance and repair work orders.
- 8#8: Fiix - Cloud-based CMMS for asset management, work orders, preventive maintenance, and repair operations.
- 9#9: Limble CMMS - Intuitive CMMS software that simplifies work orders, asset tracking, and preventive maintenance for repairs.
- 10#10: Hippo CMMS - Web-based maintenance management system for handling work orders, assets, inventory, and repair requests.
Tools were chosen based on key factors including comprehensive feature sets (scheduling, invoicing, inventory, and more), user experience, reliability, and value, ensuring they deliver robust functionality across small and large service operations.
Comparison Table
Repair management software is crucial for streamlining on-site service operations, and selecting the right tool depends on a business’s specific needs. This comparison table explores top platforms including ServiceTitan, Housecall Pro, Jobber, RepairShopr, FieldEdge, and more, outlining key features, usability, and scalability. Readers will discover how to match software capabilities with their workflow, ensuring efficient service delivery and business growth.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home service businesses handling repairs, scheduling, dispatching, and customer interactions. | enterprise | 9.6/10 | 9.8/10 | 8.4/10 | 9.2/10 |
| 2 | Housecall Pro All-in-one field service software that streamlines scheduling, invoicing, dispatching, and repair management for service pros. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 9.0/10 |
| 3 | Jobber Field service management tool for quoting, scheduling, invoicing, and tracking repair jobs efficiently. | specialized | 8.7/10 | 9.1/10 | 8.6/10 | 8.3/10 |
| 4 | RepairShopr Complete repair shop management software with ticketing, POS, inventory, and customer portal features. | specialized | 8.6/10 | 9.1/10 | 7.9/10 | 8.2/10 |
| 5 | FieldEdge Mobile-first software tailored for HVAC, plumbing, and electrical contractors to manage service calls and repairs. | specialized | 8.4/10 | 8.7/10 | 8.0/10 | 8.2/10 |
| 6 | Service Fusion Field service management solution for dispatching, scheduling, quickbooks integration, and repair tracking. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 7 | UpKeep Mobile-first CMMS platform for creating, assigning, and completing maintenance and repair work orders. | specialized | 8.7/10 | 8.8/10 | 9.2/10 | 8.4/10 |
| 8 | Fiix Cloud-based CMMS for asset management, work orders, preventive maintenance, and repair operations. | enterprise | 8.1/10 | 8.3/10 | 9.2/10 | 7.5/10 |
| 9 | Limble CMMS Intuitive CMMS software that simplifies work orders, asset tracking, and preventive maintenance for repairs. | specialized | 8.6/10 | 8.4/10 | 9.3/10 | 8.2/10 |
| 10 | Hippo CMMS Web-based maintenance management system for handling work orders, assets, inventory, and repair requests. | specialized | 8.2/10 | 8.4/10 | 8.8/10 | 7.9/10 |
Comprehensive field service management platform for home service businesses handling repairs, scheduling, dispatching, and customer interactions.
All-in-one field service software that streamlines scheduling, invoicing, dispatching, and repair management for service pros.
Field service management tool for quoting, scheduling, invoicing, and tracking repair jobs efficiently.
Complete repair shop management software with ticketing, POS, inventory, and customer portal features.
Mobile-first software tailored for HVAC, plumbing, and electrical contractors to manage service calls and repairs.
Field service management solution for dispatching, scheduling, quickbooks integration, and repair tracking.
Mobile-first CMMS platform for creating, assigning, and completing maintenance and repair work orders.
Cloud-based CMMS for asset management, work orders, preventive maintenance, and repair operations.
Intuitive CMMS software that simplifies work orders, asset tracking, and preventive maintenance for repairs.
Web-based maintenance management system for handling work orders, assets, inventory, and repair requests.
ServiceTitan
enterpriseComprehensive field service management platform for home service businesses handling repairs, scheduling, dispatching, and customer interactions.
Real-time job profitability calculator that tracks margins at every stage of the repair process
ServiceTitan is an all-in-one field service management platform tailored for home service businesses like HVAC, plumbing, electrical, and appliance repair companies. It centralizes repair management by handling scheduling, dispatching, technician tracking, inventory, invoicing, and customer CRM in a cloud-based system. Advanced analytics provide real-time insights into job profitability and performance, enabling efficient scaling for repair operations.
Pros
- Comprehensive end-to-end repair workflow automation including AI-optimized dispatching
- Powerful mobile app for technicians with real-time updates and GPS tracking
- Deep analytics for profitability tracking and custom reporting
Cons
- High cost with custom pricing that may overwhelm small operations
- Steep learning curve due to extensive feature set
- Limited flexibility for non-home service industries
Best For
Mid-sized to large home service repair companies seeking a scalable, enterprise-grade management solution.
Pricing
Custom quote-based pricing starting at approximately $300-$500 per technician/month, plus implementation fees and add-ons.
Housecall Pro
specializedAll-in-one field service software that streamlines scheduling, invoicing, dispatching, and repair management for service pros.
Real-time GPS-enabled dispatch board with drag-and-drop scheduling and route optimization
Housecall Pro is an all-in-one field service management platform tailored for repair and home service businesses like plumbers, electricians, HVAC technicians, and cleaners. It centralizes scheduling, dispatching, invoicing, payments, and customer communication to streamline operations and boost efficiency. With mobile apps for technicians and robust integrations like QuickBooks, it supports business growth from solo operators to multi-location enterprises.
Pros
- Comprehensive all-in-one tools including scheduling, GPS dispatching, and invoicing
- Powerful mobile app for real-time field updates and payments
- Extensive integrations with QuickBooks, Google, and payment processors
Cons
- Full features locked behind higher-tier plans
- Steeper learning curve for advanced customization
- Customer support response times can vary during peak periods
Best For
Small to mid-sized repair and home service businesses seeking scalable management without multiple tools.
Pricing
Starts at $65/month (Basic, 1 user), $129 (Essentials), $229 (Max Ops); annual billing per location, additional users $25-65/month.
Jobber
specializedField service management tool for quoting, scheduling, invoicing, and tracking repair jobs efficiently.
ClientHub: A self-service client portal for requesting services, approving quotes, viewing job updates, and making payments without staff intervention.
Jobber is a cloud-based field service management software tailored for repair and home service businesses like HVAC, plumbing, and electrical contractors. It centralizes operations with tools for job scheduling, technician dispatching, quote creation, invoicing, and payment collection. The platform also includes CRM features, GPS tracking, and a client portal to streamline communication and workflow efficiency.
Pros
- Intuitive scheduling and real-time dispatching with GPS tracking
- Seamless quoting, invoicing, and integrated payment processing
- Robust mobile app for technicians to update jobs on the go
Cons
- Pricing escalates quickly for larger teams or advanced features
- Inventory and parts management lacks depth for complex repairs
- Reporting tools are functional but less customizable than competitors
Best For
Small to medium-sized repair businesses managing field technicians and client interactions efficiently.
Pricing
Starts at $69/month for Core plan (billed annually, up to 7 users), with Grow at $199/month and Pro at $349+/month; custom enterprise options available.
RepairShopr
specializedComplete repair shop management software with ticketing, POS, inventory, and customer portal features.
Advanced customer portal with real-time repair status, photo uploads, and one-click payments
RepairShopr is a cloud-based repair management software tailored for electronics repair shops, IT service providers, and similar businesses. It streamlines ticket creation and tracking, inventory management, scheduling, invoicing, and customer communications through a centralized dashboard. The platform also includes a customer portal for self-service status updates, payments, and bookings, along with integrations for QuickBooks, Stripe, and more.
Pros
- Comprehensive repair workflow tools including photo attachments and status updates
- Robust integrations with payment processors and accounting software
- Customer portal enhances client experience and reduces support calls
Cons
- Steep learning curve for new users due to feature depth
- Pricing can escalate with add-ons and additional technicians
- User interface feels dated in some areas
Best For
Small to medium-sized repair shops handling high volumes of tickets and needing strong customer self-service options.
Pricing
Starts at $49.99/month (Essentials, 1 tech) billed annually; scales to $199.99+/month for Premium plans with unlimited techs; per-location pricing and add-ons extra.
FieldEdge
specializedMobile-first software tailored for HVAC, plumbing, and electrical contractors to manage service calls and repairs.
Intelligent drag-and-drop dispatching board with real-time route optimization and technician availability
FieldEdge is a comprehensive field service management software designed primarily for HVAC, plumbing, electrical, and appliance repair contractors. It offers tools for scheduling, dispatching, technician tracking, invoicing, and inventory management to streamline repair operations from job intake to completion. The platform includes a robust mobile app for field technicians and integrates seamlessly with QuickBooks for accounting.
Pros
- Powerful drag-and-drop dispatching and scheduling
- Strong mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for invoicing and payments
Cons
- Steep learning curve for new users
- Pricing can be high for very small teams
- Limited advanced reporting without add-ons
Best For
Mid-sized HVAC, plumbing, or electrical contractors with 5-50 technicians needing robust field service automation.
Pricing
Quote-based pricing, typically $200-$600/month based on users and features, with a free demo available.
Service Fusion
specializedField service management solution for dispatching, scheduling, quickbooks integration, and repair tracking.
Real-time GPS tracking with automated dispatching for efficient technician routing
Service Fusion is an all-in-one field service management software tailored for repair businesses like HVAC, plumbing, and electrical services. It handles scheduling, dispatching, invoicing, inventory tracking, and customer management through a centralized platform with mobile apps for technicians. The software integrates with QuickBooks and offers GPS tracking to optimize routes and improve efficiency.
Pros
- Comprehensive tools for scheduling, dispatching, and invoicing
- Robust mobile app with GPS tracking for field technicians
- Seamless QuickBooks integration and customer portal
Cons
- Pricing can be steep for small teams
- Occasional software glitches reported by users
- Steeper learning curve for advanced customizations
Best For
Mid-sized repair service companies seeking scalable operations management with strong mobile capabilities.
Pricing
Starts at $195/month for up to 3 users; scales to $495+/month for larger teams with advanced features; custom enterprise pricing available.
UpKeep
specializedMobile-first CMMS platform for creating, assigning, and completing maintenance and repair work orders.
Mobile-first design with offline functionality and real-time GPS technician tracking
UpKeep is a cloud-based computerized maintenance management system (CMMS) designed for repair and maintenance teams, offering tools for work order creation, preventive maintenance scheduling, asset tracking, and inventory management. It emphasizes a mobile-first approach, enabling technicians to access real-time updates, attach photos, and complete tasks offline via its intuitive app. The platform helps facilities managers reduce downtime, streamline operations, and improve accountability across single or multi-location sites.
Pros
- Highly intuitive mobile app with offline access
- Comprehensive work order and preventive maintenance tools
- Seamless integrations with QuickBooks, Slack, and more
Cons
- Advanced reporting limited to higher-tier plans
- Pricing scales quickly for larger teams
- Custom dashboards require Elite plan or above
Best For
Small to mid-sized facilities and field service teams needing mobile-first repair management without complex setup.
Pricing
Starts at $45/user/month (billed annually) for Starter; Essentials at $75, Elite at $110; Enterprise custom.
Fiix
enterpriseCloud-based CMMS for asset management, work orders, preventive maintenance, and repair operations.
Fully featured mobile app enabling technicians to access, update, and complete work orders offline from any location
Fiix is a cloud-based CMMS (Computerized Maintenance Management System) tailored for repair and maintenance management across industries like manufacturing, facilities, and fleet operations. It enables users to create and track work orders, schedule preventive maintenance, manage assets and inventory, and generate reports to minimize downtime. The platform stands out for its intuitive design and strong mobile capabilities, making it accessible for field technicians.
Pros
- Highly intuitive interface with quick setup and minimal training required
- Robust mobile app for real-time work order updates and asset tracking
- Strong preventive maintenance scheduling and automation tools
Cons
- Advanced reporting and analytics limited in lower-tier plans
- Pricing increases significantly for larger teams or premium features
- Customization options are somewhat restricted compared to enterprise competitors
Best For
Small to mid-sized maintenance teams needing an easy-to-use, mobile-first solution for daily repair management.
Pricing
Starts at $49/user/month (billed annually) for the Starter plan; Professional at $99/user/month; custom Enterprise pricing.
Limble CMMS
specializedIntuitive CMMS software that simplifies work orders, asset tracking, and preventive maintenance for repairs.
Limbley AI assistant, enabling natural language queries for work orders, insights, and automated maintenance tasks
Limble CMMS is a cloud-based computerized maintenance management system (CMMS) designed to simplify repair and maintenance operations for facilities, manufacturing, and service teams. It excels in managing work orders, preventive maintenance schedules, asset tracking, and inventory control through an intuitive, mobile-first interface. The platform emphasizes quick deployment and ease of use, making it suitable for organizations seeking efficient repair management without complex setups.
Pros
- Highly intuitive interface with minimal training required
- Robust mobile app for on-the-go work order management
- Quick setup and implementation, often in days
Cons
- Limited advanced reporting and analytics compared to enterprise tools
- Fewer integrations with specialized industrial software
- Pricing scales quickly for larger teams or asset volumes
Best For
Small to mid-sized maintenance teams in facilities or manufacturing that prioritize ease of use and rapid adoption over deep customization.
Pricing
Starts at $40/user/month (billed annually) with tiered plans like Starter, Standard, and Pro based on features, users, and assets.
Hippo CMMS
specializedWeb-based maintenance management system for handling work orders, assets, inventory, and repair requests.
Drag-and-drop Kanban-style scheduling board for visual work order prioritization
Hippo CMMS is a cloud-based computerized maintenance management system (CMMS) designed for facilities managers to handle work orders, preventive maintenance, asset tracking, and inventory control efficiently. It supports industries like manufacturing, hospitality, and education by enabling quick task assignment, mobile access for technicians, and customizable reporting. The platform emphasizes ease of setup and use, helping teams reduce downtime and extend asset life.
Pros
- Intuitive interface with quick setup and minimal training required
- Robust mobile app for on-the-go work order management
- Strong preventive maintenance scheduling and asset history tracking
Cons
- Pricing can become expensive for larger teams or advanced needs
- Limited native integrations with third-party tools
- Reporting customization lacks depth compared to top competitors
Best For
Mid-sized maintenance teams in facilities management seeking a straightforward, user-friendly CMMS without excessive complexity.
Pricing
Starts at around $200/month for basic plans (5 users); scales to $500+/month for premium features; custom enterprise quotes available.
Conclusion
Among the reviewed tools, ServiceTitan emerges as the top choice, boasting comprehensive capabilities for managing repairs, scheduling, dispatching, and customer interactions. Housecall Pro and Jobber follow, offering tailored strengths in organization and workflow, making them strong alternatives for specific business needs. Together, the top trio delivers robust solutions to streamline repair operations effectively.
Don’t miss out—explore ServiceTitan today to unlock its full potential and enhance how you handle repairs, scheduling, and customer relationships.
Tools Reviewed
All tools were independently evaluated for this comparison