Quick Overview
- 1#1: NinjaOne - Cloud-based RMM platform providing remote monitoring, patching, alerting, and automation for endpoints across Windows, Mac, and Linux.
- 2#2: Atera - All-in-one RMM and PSA tool with AI-driven automation, remote access, ticketing, and billing for MSPs.
- 3#3: Syncro - Affordable integrated RMM and PSA platform offering scripting, remote control, and asset management for small MSPs.
- 4#4: Pulseway - Real-time remote monitoring and management solution with mobile app notifications and multi-platform support.
- 5#5: ConnectWise Automate - Agent-based RMM software for advanced automation, scripting, monitoring, and large-scale IT management.
- 6#6: Kaseya VSA - Comprehensive RMM suite with live remote control, patch management, antivirus, and IT automation capabilities.
- 7#7: N-able N-central - Scalable RMM platform for MSPs featuring device monitoring, automation, backups, and professional services integration.
- 8#8: Datto RMM - Cloud-hosted RMM tool for endpoint monitoring, remote access, scripting, and security management.
- 9#9: SuperOps.ai - AI-powered RMM and PSA platform with intelligent alerting, automation, and unified IT operations.
- 10#10: PRTG Network Monitor - Versatile network and system monitoring software using sensors for remote performance tracking and alerts.
Tools were ranked based on key capabilities like automation, cross-platform monitoring, and security, alongside usability, scalability, and value, ensuring a comprehensive assessment that balances performance and practicality.
Comparison Table
This comparison table examines leading remote monitoring software tools, including NinjaOne, Atera, Syncro, Pulseway, ConnectWise Automate, and more, to help readers assess key features, usability, and integration potential. It offers a clear breakdown of each solution's strengths, enabling informed decisions for efficient IT management across diverse needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Cloud-based RMM platform providing remote monitoring, patching, alerting, and automation for endpoints across Windows, Mac, and Linux. | enterprise | 9.6/10 | 9.8/10 | 9.4/10 | 9.2/10 |
| 2 | Atera All-in-one RMM and PSA tool with AI-driven automation, remote access, ticketing, and billing for MSPs. | enterprise | 9.2/10 | 9.4/10 | 9.1/10 | 9.5/10 |
| 3 | Syncro Affordable integrated RMM and PSA platform offering scripting, remote control, and asset management for small MSPs. | enterprise | 8.7/10 | 8.5/10 | 9.2/10 | 9.4/10 |
| 4 | Pulseway Real-time remote monitoring and management solution with mobile app notifications and multi-platform support. | specialized | 8.6/10 | 8.8/10 | 8.3/10 | 9.1/10 |
| 5 | ConnectWise Automate Agent-based RMM software for advanced automation, scripting, monitoring, and large-scale IT management. | enterprise | 8.3/10 | 9.1/10 | 7.2/10 | 8.0/10 |
| 6 | Kaseya VSA Comprehensive RMM suite with live remote control, patch management, antivirus, and IT automation capabilities. | enterprise | 8.2/10 | 9.1/10 | 7.5/10 | 7.8/10 |
| 7 | N-able N-central Scalable RMM platform for MSPs featuring device monitoring, automation, backups, and professional services integration. | enterprise | 8.7/10 | 9.2/10 | 7.8/10 | 8.1/10 |
| 8 | Datto RMM Cloud-hosted RMM tool for endpoint monitoring, remote access, scripting, and security management. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 9 | SuperOps.ai AI-powered RMM and PSA platform with intelligent alerting, automation, and unified IT operations. | specialized | 8.7/10 | 9.0/10 | 9.2/10 | 8.8/10 |
| 10 | PRTG Network Monitor Versatile network and system monitoring software using sensors for remote performance tracking and alerts. | specialized | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
Cloud-based RMM platform providing remote monitoring, patching, alerting, and automation for endpoints across Windows, Mac, and Linux.
All-in-one RMM and PSA tool with AI-driven automation, remote access, ticketing, and billing for MSPs.
Affordable integrated RMM and PSA platform offering scripting, remote control, and asset management for small MSPs.
Real-time remote monitoring and management solution with mobile app notifications and multi-platform support.
Agent-based RMM software for advanced automation, scripting, monitoring, and large-scale IT management.
Comprehensive RMM suite with live remote control, patch management, antivirus, and IT automation capabilities.
Scalable RMM platform for MSPs featuring device monitoring, automation, backups, and professional services integration.
Cloud-hosted RMM tool for endpoint monitoring, remote access, scripting, and security management.
AI-powered RMM and PSA platform with intelligent alerting, automation, and unified IT operations.
Versatile network and system monitoring software using sensors for remote performance tracking and alerts.
NinjaOne
enterpriseCloud-based RMM platform providing remote monitoring, patching, alerting, and automation for endpoints across Windows, Mac, and Linux.
Ultra-fast, direct remote access without VPN or port forwarding, enabling instant troubleshooting from anywhere.
NinjaOne is a comprehensive remote monitoring and management (RMM) platform tailored for MSPs and internal IT teams, offering real-time device monitoring, automated patching, remote access, scripting, and alerting across Windows, macOS, and Linux endpoints. It streamlines IT operations with proactive issue detection, customizable dashboards, and robust reporting to minimize downtime and enhance security. The solution stands out for its agent-based architecture that deploys quickly without port forwarding, enabling seamless scalability for organizations of all sizes.
Pros
- Powerful automation and scripting for efficient workflows
- Superior patch management with high success rates and compliance tracking
- Intuitive interface with real-time monitoring and multi-platform support
Cons
- Higher pricing for small teams with few devices
- Advanced customization requires initial setup time
- Limited native mobile device management compared to dedicated MDM tools
Best For
MSPs and mid-to-large IT departments managing diverse endpoint fleets who need a scalable, all-in-one RMM solution.
Pricing
Per-device pricing starting at $3.50/device/month (Professional plan) or $4.50/device/month (Enterprise), billed annually with no per-user fees.
Atera
enterpriseAll-in-one RMM and PSA tool with AI-driven automation, remote access, ticketing, and billing for MSPs.
Pay-per-technician pricing with unlimited endpoints, eliminating per-device costs
Atera is a cloud-based Remote Monitoring and Management (RMM) platform designed for MSPs and IT departments, offering real-time monitoring of devices, networks, servers, and endpoints across Windows, Mac, and Linux. It includes automated alerting, scripting, patch management, remote access, and performance analytics to proactively manage IT infrastructure. The platform stands out by integrating RMM with PSA tools like ticketing and billing in a single dashboard, streamlining workflows without needing on-premises servers.
Pros
- Unlimited devices per technician for scalable monitoring
- AI-powered automation and scripting for efficient issue resolution
- Integrated RMM, PSA, and remote access in one affordable platform
Cons
- Reporting and custom dashboards lack advanced customization
- Mobile app functionality is limited compared to desktop
- Initial setup requires agent deployment on all endpoints
Best For
MSPs and mid-sized IT teams seeking an all-in-one, cost-effective RMM solution with unlimited endpoints.
Pricing
Pay-per-technician model starting at $129/user/month (Professional plan) up to $209/user/month (Enterprise), with unlimited devices and a 30-day free trial.
Syncro
enterpriseAffordable integrated RMM and PSA platform offering scripting, remote control, and asset management for small MSPs.
Fully integrated PSA (ticketing, billing, CRM) directly within the RMM platform for end-to-end workflow automation
Syncro is an all-in-one remote monitoring and management (RMM) platform tailored for managed service providers (MSPs), offering endpoint monitoring, alerting, automated patching, scripting, and antivirus integration. It uniquely combines RMM with professional services automation (PSA) features like ticketing, billing, and CRM in a single dashboard, reducing the need for multiple tools. This makes it ideal for streamlining IT operations and client management in one affordable package.
Pros
- Unlimited endpoints per technician for scalable monitoring
- Seamless integration of RMM and PSA tools
- Intuitive interface with quick deployment and automation scripting
Cons
- Limited advanced reporting and analytics compared to enterprise competitors
- Fewer third-party integrations than top-tier RMMs
- Occasional performance lags with very large deployments
Best For
Small to mid-sized MSPs seeking an affordable, all-in-one RMM and PSA solution without needing multiple vendors.
Pricing
Starts at $129/user/month (Pro plan) for unlimited endpoints, with a free tier available; billed annually.
Pulseway
specializedReal-time remote monitoring and management solution with mobile app notifications and multi-platform support.
Instant push notifications and full remote management via the top-rated mobile app
Pulseway is a robust remote monitoring and management (RMM) platform tailored for IT teams and MSPs, providing real-time visibility into servers, workstations, networks, and mobile devices across Windows, macOS, Linux, and more. It excels in proactive monitoring with instant push notifications via its highly rated mobile app, enabling quick issue resolution on the go. Additional features include remote desktop access, automated patching, scripting, antivirus management, and customizable dashboards for efficient IT operations.
Pros
- Superior mobile app for real-time alerts and remote control
- Unlimited endpoints on higher plans with strong automation scripting
- Multi-platform support and comprehensive monitoring tools
Cons
- User interface appears dated compared to newer competitors
- Reporting features lack advanced customization options
- Initial setup can be complex for large deployments
Best For
Small to mid-sized MSPs and IT departments needing affordable, mobile-centric RMM with proactive alerting and automation.
Pricing
Starts at $1.30 per device/month (Team plan, min 150 devices); scales to Enterprise at $4.40/device/month with unlimited endpoints and advanced features.
ConnectWise Automate
enterpriseAgent-based RMM software for advanced automation, scripting, monitoring, and large-scale IT management.
Advanced Quick Scripts and Sequences engine for building complex, reusable automations
ConnectWise Automate is a robust Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs) and IT teams, enabling real-time monitoring of endpoints across Windows, macOS, and Linux devices. It provides automated patching, scripting for custom workflows, remote access, and proactive alerting to prevent downtime. The tool excels in scaling for large environments with deep integration into the ConnectWise ecosystem for PSA and ticketing.
Pros
- Powerful scripting and automation engine for custom workflows
- Comprehensive monitoring with real-time alerts and patch management
- Scalable for large deployments with strong ConnectWise integrations
Cons
- Steep learning curve and dated interface
- Technician-based pricing can be costly for small teams
- Occasional resource-intensive performance on agents
Best For
Mid-sized MSPs and enterprise IT departments requiring advanced automation and customization in remote monitoring.
Pricing
Technician-based licensing starting at ~$85/user/month (billed annually), with unlimited endpoints; custom quotes for add-ons.
Kaseya VSA
enterpriseComprehensive RMM suite with live remote control, patch management, antivirus, and IT automation capabilities.
Advanced Procedure Automation Engine for creating complex, multi-step remediation workflows without coding expertise
Kaseya VSA is a comprehensive Remote Monitoring and Management (RMM) platform designed for MSPs and IT teams to monitor, manage, and automate endpoints across networks. It provides real-time alerting, performance monitoring, automated patching, scripting, and remote access tools to enable proactive IT maintenance. While feature-rich, it excels in scalability for large deployments but requires familiarity with its interface for optimal use.
Pros
- Extensive monitoring with customizable thresholds and alerting
- Powerful automation via scripting and procedures engine
- Scalable for managing thousands of endpoints with strong patch management
Cons
- Dated and cluttered user interface with steep learning curve
- High pricing structure with additional costs for advanced features
- Reported performance lags in large-scale environments
Best For
MSPs and enterprise IT teams managing large, diverse endpoint fleets that require deep automation and monitoring capabilities.
Pricing
Quote-based subscription starting at ~$3 per endpoint/month, with tiers scaling by features, technicians, and volume (minimum commitments apply).
N-able N-central
enterpriseScalable RMM platform for MSPs featuring device monitoring, automation, backups, and professional services integration.
Advanced automation engine with rule-based scripting for proactive device management and self-healing
N-able N-central is a comprehensive remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams. It delivers real-time monitoring of endpoints, servers, networks, and cloud resources, with automated alerting, patch management, scripting, and remediation features. The tool emphasizes scalability and customization, enabling efficient oversight of large, distributed IT environments.
Pros
- Highly scalable for monitoring thousands of devices
- Powerful automation and scripting for custom workflows
- Deep integration with third-party tools and antivirus solutions
Cons
- Steep learning curve for new users due to complex interface
- Pricing can become expensive for smaller deployments
- Reporting and dashboard customization could be more intuitive
Best For
Mid-to-large MSPs and enterprise IT teams managing extensive, multi-site device fleets.
Pricing
Tiered per-device/month pricing starting at ~$1.50/device (min. 50-100 devices); plans include Standard (~$1.50), Premium (~$2.50), and Enterprise (~$3+).
Datto RMM
enterpriseCloud-hosted RMM tool for endpoint monitoring, remote access, scripting, and security management.
Advanced Component Jobs for highly customizable, policy-driven automation and scripting
Datto RMM is a comprehensive remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) to oversee endpoints, networks, and servers across client sites. It delivers real-time monitoring, automated patching, remote access via ScreenConnect, and powerful scripting/automation tools for efficient IT operations. The multi-tenant architecture supports site-specific policies, alerts, and reporting, making it scalable for businesses with diverse client bases.
Pros
- Robust automation and scripting engine for custom workflows
- Strong multi-tenant support with granular site policies
- Integrated patching and monitoring across diverse endpoints
Cons
- Steeper learning curve for new users
- Higher pricing compared to some competitors
- Occasional UI sluggishness with large deployments
Best For
MSPs and IT teams managing hundreds of endpoints across multiple clients who need advanced automation.
Pricing
Subscription-based starting at ~$2-4 per device/month (billed annually), with volume discounts and add-ons for advanced features.
SuperOps.ai
specializedAI-powered RMM and PSA platform with intelligent alerting, automation, and unified IT operations.
Seamless AI-powered RMM-PSA integration for automated workflows and proactive threat detection
SuperOps.ai is an all-in-one Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs), combining endpoint monitoring, alerting, automated patching, and antivirus management with integrated PSA tools like ticketing and billing. It leverages AI for proactive insights, anomaly detection, and workflow automation to enhance operational efficiency. The platform supports multi-tenant environments and offers mobile accessibility for on-the-go management.
Pros
- Unified RMM and PSA in a single platform reduces tool sprawl
- AI-driven automation and predictive alerts minimize downtime
- Modern, intuitive interface with excellent mobile app support
Cons
- Fewer third-party integrations than established competitors
- Limited advanced scripting options for complex customizations
- Scalability concerns for very large MSPs with thousands of endpoints
Best For
Small to mid-sized MSPs seeking an affordable, modern all-in-one RMM solution with AI enhancements.
Pricing
Starts at $79 per technician/month for Pro plan; scales to $129+ for Enterprise with more features and support.
PRTG Network Monitor
specializedVersatile network and system monitoring software using sensors for remote performance tracking and alerts.
Remote Probes for monitoring remote sites securely without VPN or firewall changes
PRTG Network Monitor by Paessler is a robust, sensor-based solution for comprehensive IT infrastructure monitoring, covering networks, servers, bandwidth, applications, and cloud services. It features over 250 sensor types for detailed data collection, auto-discovery for quick setup, and remote probes for monitoring distributed environments securely. The tool provides customizable dashboards, maps, reports, and multi-channel alerts to ensure proactive issue resolution.
Pros
- Extensive library of 250+ sensors for versatile monitoring
- Powerful visualization with interactive maps and dashboards
- Remote probes enable secure distributed monitoring
Cons
- Sensor-based licensing model scales costs quickly with growth
- Core server can be resource-intensive at scale
- Interface appears somewhat dated despite functional depth
Best For
Mid-sized IT teams needing customizable, scalable monitoring for complex, distributed networks.
Pricing
Free for up to 100 sensors; paid perpetual licenses start at ~$1,750 for 500 sensors plus ~20% annual maintenance.
Conclusion
The top remote monitoring tools stand out with unique strengths, and NinjaOne claims the top spot as a leading cloud-based platform integrating monitoring, patching, automation, and multi-platform support. Atera and Syncro follow as strong alternatives—Atera with its AI-driven all-in-one MSP solution, and Syncro offering affordability and integration for small teams. Each tool excels in key areas, ensuring there’s a fit for diverse needs.
Don’t miss out on streamlining your IT processes—begin with NinjaOne to leverage its comprehensive features, or explore Atera and Syncro to find the perfect match for your specific requirements.
Tools Reviewed
All tools were independently evaluated for this comparison