Quick Overview
- 1#1: NinjaOne - Cloud-based RMM platform providing real-time remote monitoring, patching, and management of endpoints for IT teams and MSPs.
- 2#2: Atera - All-in-one RMM and PSA tool with AI automation for unlimited remote endpoint monitoring, ticketing, and remote access.
- 3#3: ConnectWise Automate - Comprehensive RMM solution for remote monitoring, automation, scripting, and management of IT infrastructure.
- 4#4: Kaseya VSA - Powerful RMM platform offering remote monitoring, antivirus, patching, and IT automation for MSPs.
- 5#5: Datto RMM - Scalable remote monitoring and management tool with policy-based automation and endpoint security.
- 6#6: Pulseway - Real-time remote monitoring and management app for servers, workstations, and mobile devices with instant alerts.
- 7#7: SyncroMSP - Affordable all-in-one RMM and PSA platform for remote monitoring, ticketing, and MSP operations.
- 8#8: SuperOps.ai - AI-driven RMM and PSA tool for proactive remote monitoring, alerting, and IT service management.
- 9#9: Zabbix - Open-source enterprise-class solution for monitoring IT infrastructure remotely with customizable dashboards and alerts.
- 10#10: PRTG Network Monitor - User-friendly network monitoring software for remote surveillance of devices, bandwidth, and applications.
Tools were ranked based on key factors including feature depth, performance reliability, user-friendliness, and overall value, ensuring they meet the diverse demands of IT teams and managed service providers (MSPs).
Comparison Table
This comparison table examines leading remote monitor software tools, such as NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, Datto RMM, and additional options, to guide users in understanding their key features and strengths. Readers will gain insights to identify the most suitable platform for their monitoring, management, and support needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Cloud-based RMM platform providing real-time remote monitoring, patching, and management of endpoints for IT teams and MSPs. | enterprise | 9.7/10 | 9.8/10 | 9.6/10 | 9.4/10 |
| 2 | Atera All-in-one RMM and PSA tool with AI automation for unlimited remote endpoint monitoring, ticketing, and remote access. | enterprise | 9.2/10 | 9.4/10 | 9.0/10 | 9.6/10 |
| 3 | ConnectWise Automate Comprehensive RMM solution for remote monitoring, automation, scripting, and management of IT infrastructure. | enterprise | 8.6/10 | 9.3/10 | 7.2/10 | 8.1/10 |
| 4 | Kaseya VSA Powerful RMM platform offering remote monitoring, antivirus, patching, and IT automation for MSPs. | enterprise | 8.2/10 | 9.0/10 | 7.5/10 | 7.8/10 |
| 5 | Datto RMM Scalable remote monitoring and management tool with policy-based automation and endpoint security. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.4/10 |
| 6 | Pulseway Real-time remote monitoring and management app for servers, workstations, and mobile devices with instant alerts. | enterprise | 8.4/10 | 8.7/10 | 8.5/10 | 8.0/10 |
| 7 | SyncroMSP Affordable all-in-one RMM and PSA platform for remote monitoring, ticketing, and MSP operations. | enterprise | 8.4/10 | 8.6/10 | 8.2/10 | 9.1/10 |
| 8 | SuperOps.ai AI-driven RMM and PSA tool for proactive remote monitoring, alerting, and IT service management. | enterprise | 8.2/10 | 8.5/10 | 8.7/10 | 8.0/10 |
| 9 | Zabbix Open-source enterprise-class solution for monitoring IT infrastructure remotely with customizable dashboards and alerts. | enterprise | 8.7/10 | 9.2/10 | 6.8/10 | 9.5/10 |
| 10 | PRTG Network Monitor User-friendly network monitoring software for remote surveillance of devices, bandwidth, and applications. | enterprise | 8.4/10 | 9.2/10 | 8.0/10 | 7.8/10 |
Cloud-based RMM platform providing real-time remote monitoring, patching, and management of endpoints for IT teams and MSPs.
All-in-one RMM and PSA tool with AI automation for unlimited remote endpoint monitoring, ticketing, and remote access.
Comprehensive RMM solution for remote monitoring, automation, scripting, and management of IT infrastructure.
Powerful RMM platform offering remote monitoring, antivirus, patching, and IT automation for MSPs.
Scalable remote monitoring and management tool with policy-based automation and endpoint security.
Real-time remote monitoring and management app for servers, workstations, and mobile devices with instant alerts.
Affordable all-in-one RMM and PSA platform for remote monitoring, ticketing, and MSP operations.
AI-driven RMM and PSA tool for proactive remote monitoring, alerting, and IT service management.
Open-source enterprise-class solution for monitoring IT infrastructure remotely with customizable dashboards and alerts.
User-friendly network monitoring software for remote surveillance of devices, bandwidth, and applications.
NinjaOne
enterpriseCloud-based RMM platform providing real-time remote monitoring, patching, and management of endpoints for IT teams and MSPs.
Policy-driven automation engine that enables one-click deployment of patches, scripts, and configurations across thousands of devices
NinjaOne is a leading remote monitoring and management (RMM) platform that enables IT teams and MSPs to monitor, manage, and secure endpoints across Windows, macOS, and Linux devices from a single console. It offers real-time alerts, automated patching, remote access, scripting, and software deployment to minimize downtime and streamline operations. With its emphasis on automation and scalability, NinjaOne supports organizations of all sizes in proactive IT management.
Pros
- Intuitive, modern dashboard for quick deployment and monitoring
- Robust automation and policy-based scripting for efficiency
- Cross-platform support with reliable real-time alerting and patching
Cons
- Higher pricing for small teams with fewer than 50 devices
- Advanced reporting requires higher-tier plans
- Initial setup may need IT expertise for custom integrations
Best For
MSPs and enterprise IT departments managing 50+ endpoints who prioritize automation and scalability in remote monitoring.
Pricing
Per-device pricing starting at $3/device/month (minimum 50 devices), with Professional ($4) and Enterprise ($5+) tiers; annual billing required.
Atera
enterpriseAll-in-one RMM and PSA tool with AI automation for unlimited remote endpoint monitoring, ticketing, and remote access.
Pay-per-technician pricing model enabling unlimited endpoint monitoring without per-device costs
Atera is an all-in-one remote monitoring and management (RMM) platform tailored for MSPs and IT departments, providing automated device monitoring, real-time alerts, patch management, and remote access capabilities across endpoints, servers, and networks. It combines RMM with built-in PSA features like ticketing, billing, and reporting for streamlined operations. The cloud-based solution emphasizes automation through scripting and AI-driven insights to proactively resolve issues.
Pros
- Unlimited endpoints per technician for scalable monitoring
- AI-powered automation and scripting for efficient issue resolution
- Integrated RMM and PSA tools reducing need for multiple platforms
Cons
- Reporting and customization options can feel limited for advanced users
- Mobile app lacks some desktop feature parity
- Initial setup may require configuration tweaks for complex environments
Best For
MSPs and mid-sized IT teams seeking affordable, all-in-one RMM with unlimited device support and strong automation.
Pricing
Starts at $129 per technician/month (Professional plan) with unlimited devices; higher tiers up to $209 for enterprise features; 14-day free trial.
ConnectWise Automate
enterpriseComprehensive RMM solution for remote monitoring, automation, scripting, and management of IT infrastructure.
Advanced automation scripting with 'Smart Rules' for custom, proactive workflows that self-heal common issues without manual intervention
ConnectWise Automate is a comprehensive Remote Monitoring and Management (RMM) platform designed for IT service providers and MSPs to monitor endpoints, servers, networks, and devices in real-time. It provides proactive alerting, automated remediation, patch management, and scripting capabilities to minimize downtime and streamline operations. The tool integrates deeply with the ConnectWise ecosystem, enabling ticketing, billing, and PSA workflows for end-to-end IT management.
Pros
- Extensive monitoring with customizable thresholds and real-time alerts
- Powerful automation engine for scripting and proactive maintenance
- Scalable for managing thousands of devices across multiple clients
Cons
- Complex and dated user interface with a steep learning curve
- Resource-intensive agents that may impact endpoint performance
- Pricing can escalate quickly for smaller deployments
Best For
MSPs and large IT teams managing diverse, multi-client environments requiring advanced automation and monitoring.
Pricing
Per-device pricing starting at ~$1.25/device/month (billed annually), with tiered discounts, minimums, and add-ons for advanced features.
Kaseya VSA
enterprisePowerful RMM platform offering remote monitoring, antivirus, patching, and IT automation for MSPs.
Unified agent that delivers monitoring, patching, antivirus, and remote control in one lightweight deployment
Kaseya VSA is a robust Remote Monitoring and Management (RMM) platform designed for IT professionals and MSPs to monitor, manage, and automate endpoints across networks. It provides real-time alerts, automated patching, scripting, remote access, and integrated ticketing to enable proactive IT maintenance. With scalability for thousands of devices, it supports multi-tenant environments and combines monitoring with security and compliance tools.
Pros
- Comprehensive monitoring with customizable alerts and dashboards
- Powerful automation engine for scripting and procedures
- Scalable multi-tenant support for MSPs managing large client bases
Cons
- Steep learning curve and complex interface for beginners
- Higher cost structure with per-technician and per-endpoint fees
- Occasional agent deployment and performance issues reported
Best For
Mid-to-large MSPs and enterprise IT teams handling hundreds or thousands of endpoints that need advanced automation and monitoring.
Pricing
Subscription-based starting at ~$3/device/month for basic monitoring, with tiers up to $5+/device; additional per-technician fees (~$150-250/month) and premium add-ons.
Datto RMM
enterpriseScalable remote monitoring and management tool with policy-based automation and endpoint security.
Component Library for one-click deployment of pre-built software, patches, and configurations across endpoints
Datto RMM is a comprehensive remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams. It offers real-time device monitoring, automated patching, remote access, scripting, and alerting to proactively manage endpoints across multiple clients. With strong integration into the Datto ecosystem, including backups, it streamlines IT operations and incident response.
Pros
- Powerful automation and scripting capabilities for custom workflows
- Robust monitoring with customizable alerts and dashboards
- Seamless integration with Datto backup and other MSP tools
Cons
- Steep learning curve for advanced features and scripting
- Pricing scales quickly for small deployments
- Occasional performance issues with large-scale monitoring
Best For
Mid-sized MSPs and IT departments managing diverse client endpoints who need scalable automation and monitoring.
Pricing
Per-device pricing starting at ~$3/device/month, billed annually with volume discounts and custom quotes for enterprises.
Pulseway
enterpriseReal-time remote monitoring and management app for servers, workstations, and mobile devices with instant alerts.
Real-time mobile push notifications that deliver actionable alerts directly to users' phones for immediate remediation without needing a desktop.
Pulseway is a robust remote monitoring and management (RMM) platform tailored for IT teams and MSPs, offering real-time visibility into servers, workstations, networks, and mobile devices across Windows, macOS, Linux, and more. It excels in proactive alerting via mobile push notifications, remote access, automated patching, scripting, and asset management to minimize downtime. The tool emphasizes mobility, enabling IT pros to monitor and remediate issues on the go.
Pros
- Superior mobile app with instant push notifications for rapid response
- Comprehensive cross-platform support and automation scripting
- Scalable pricing per endpoint suitable for growing teams
Cons
- Dashboard can feel overwhelming with too many widgets
- Reporting and analytics are somewhat basic compared to top competitors
- Advanced features locked behind higher pricing tiers
Best For
IT administrators and MSPs who prioritize mobile accessibility for on-the-go monitoring and quick issue resolution.
Pricing
Starts at $1.30/endpoint/month (Team plan, billed annually) for core monitoring, up to $3.06/endpoint/month (RMM Pro) for full features like patching and antivirus.
SyncroMSP
enterpriseAffordable all-in-one RMM and PSA platform for remote monitoring, ticketing, and MSP operations.
Unlimited endpoints per technician, allowing cost-effective monitoring of large client bases without per-device fees
SyncroMSP is an all-in-one remote monitoring and management (RMM) platform tailored for managed service providers (MSPs), offering real-time device monitoring, alerting, automated patching, and remote access. It tracks system performance, hardware health, and software compliance across unlimited endpoints per technician. The solution integrates PSA tools like ticketing and billing, making it a comprehensive toolkit for proactive IT management.
Pros
- Unlimited endpoints per technician for scalable monitoring
- Integrated scripting engine for custom automation and remediation
- Built-in alerting and patch management reduce downtime effectively
Cons
- Reporting capabilities are less advanced than enterprise competitors
- Initial setup and customization can have a learning curve
- Mobile app lacks some desktop feature parity
Best For
Small to mid-sized MSPs seeking an affordable, all-in-one RMM solution with strong value for unlimited device monitoring.
Pricing
Starts at $129/user/month for 1 technician with unlimited endpoints; scales to $279/user/month for advanced features and more users (billed annually).
SuperOps.ai
enterpriseAI-driven RMM and PSA tool for proactive remote monitoring, alerting, and IT service management.
AI Site Reliability Score for predictive issue detection and proactive remediation
SuperOps.ai is an all-in-one RMM platform tailored for MSPs, providing robust remote monitoring of endpoints, servers, and networks with real-time alerts and performance metrics. It integrates AI-driven insights for predictive maintenance, automated patching, and ticket resolution to minimize downtime. The unified dashboard combines monitoring with PSA features, streamlining IT operations for managed service providers.
Pros
- Modern, intuitive interface with quick onboarding
- AI-powered automation for alerts and patching
- Strong value with bundled RMM and PSA capabilities
Cons
- Fewer third-party integrations than legacy competitors
- Reporting customization lacks depth
- Mobile app is functional but basic
Best For
MSPs seeking an affordable, AI-enhanced RMM platform to efficiently monitor and manage mid-sized client bases.
Pricing
Starts at $79 per technician/month for up to 150 endpoints; scales with additional endpoints and features.
Zabbix
enterpriseOpen-source enterprise-class solution for monitoring IT infrastructure remotely with customizable dashboards and alerts.
Unlimited scalable monitoring of hosts and metrics with no licensing fees, thanks to its fully open-source architecture
Zabbix is an enterprise-class open-source distributed monitoring solution that provides real-time monitoring of IT infrastructure, including networks, servers, virtual machines, cloud services, and applications. It supports agent-based and agentless monitoring methods, automatic discovery, predictive analytics, and customizable alerting via multiple channels. The platform offers dashboards, maps, and reporting for visualization and analysis of performance and availability metrics.
Pros
- Highly scalable for millions of metrics and devices
- Fully customizable with templates and scripting
- Extensive integrations and strong community support
Cons
- Steep learning curve for setup and configuration
- Complex user interface requiring technical expertise
- Resource-intensive for very large deployments
Best For
Large enterprises and IT teams needing highly scalable, customizable remote monitoring without licensing costs.
Pricing
Free open-source core; optional paid support contracts and cloud-hosted versions starting at custom enterprise pricing.
PRTG Network Monitor
enterpriseUser-friendly network monitoring software for remote surveillance of devices, bandwidth, and applications.
Remote Probes for secure, agentless monitoring of remote sites without exposing the central server to the internet
PRTG Network Monitor is a comprehensive IT infrastructure monitoring solution from Paessler that tracks networks, bandwidth, servers, devices, applications, and cloud services using over 250 sensor types. It enables remote monitoring through distributed remote probes, providing real-time dashboards, customizable maps, alerts, and detailed reporting. Ideal for hybrid environments, it supports auto-discovery to simplify setup and scales from small networks to enterprise deployments.
Pros
- Extensive library of 250+ sensors for monitoring virtually any IT metric
- Intuitive web-based interface with auto-discovery and wizard-driven setup
- Remote probes enable secure monitoring across firewalls and distributed sites
Cons
- Sensor-based licensing can become expensive as monitoring needs scale
- Core server is Windows-only, limiting deployment flexibility
- Resource-intensive for very large deployments with thousands of sensors
Best For
Mid-sized IT teams managing complex, distributed networks who need flexible, sensor-based remote monitoring without excessive complexity.
Pricing
Free for up to 100 sensors; commercial licenses start at $1,899 for 500 sensors, $3,799 for 1,000, scaling up to custom enterprise pricing.
Conclusion
The top tools in remote monitoring software showcase distinct strengths, with NinjaOne leading for its robust cloud-based management, Atera impressing through AI-driven all-in-one functionality, and ConnectWise Automate standing out with comprehensive scripting capabilities. These platforms collectively redefine efficient remote operations, catering to diverse needs—though NinjaOne emerges as the top choice, the others remain strong alternatives for specific workflows.
Begin with NinjaOne to experience the best in remote monitoring, or explore Atera or ConnectWise Automate to find the tool that aligns most closely with your unique operational requirements.
Tools Reviewed
All tools were independently evaluated for this comparison