Quick Overview
- 1#1: TeamViewer - Provides secure remote access, control, and real-time monitoring of desktops, servers, and mobile devices worldwide.
- 2#2: AnyDesk - Delivers ultra-low latency remote desktop access and monitoring for seamless IT support and collaboration.
- 3#3: Splashtop - Offers high-performance remote desktop monitoring, access, and support for businesses and remote teams.
- 4#4: Zoho Assist - Enables unattended remote monitoring, access, and troubleshooting for IT helpdesk and customer support.
- 5#5: ConnectWise Control - Powers remote monitoring, management, and support sessions for MSPs and IT professionals.
- 6#6: LogMeIn Rescue - Facilitates advanced remote diagnostics, monitoring, and control for enterprise IT support.
- 7#7: BeyondTrust Remote Support - Delivers secure, audited remote access and monitoring with session recording for compliance.
- 8#8: Dameware Remote Everywhere - Provides agentless remote desktop monitoring and support across Windows, Mac, and Linux.
- 9#9: RealVNC Connect - Offers professional VNC-based remote desktop viewing, control, and monitoring for teams.
- 10#10: Chrome Remote Desktop - Enables free, simple remote desktop access and screen sharing via Google Chrome browser.
We ranked tools based on performance, security features, ease of use, and overall value, ensuring the list highlights the most reliable and effective options for businesses and remote teams
Comparison Table
Explore the key features and differences of leading remote desktop monitoring software, including TeamViewer, AnyDesk, Splashtop, and more. This guide helps identify the right tool for seamless remote support, management, and monitoring needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TeamViewer Provides secure remote access, control, and real-time monitoring of desktops, servers, and mobile devices worldwide. | enterprise | 9.5/10 | 9.6/10 | 9.8/10 | 9.1/10 |
| 2 | AnyDesk Delivers ultra-low latency remote desktop access and monitoring for seamless IT support and collaboration. | enterprise | 9.1/10 | 9.2/10 | 9.5/10 | 8.7/10 |
| 3 | Splashtop Offers high-performance remote desktop monitoring, access, and support for businesses and remote teams. | enterprise | 9.1/10 | 9.2/10 | 9.4/10 | 9.3/10 |
| 4 | Zoho Assist Enables unattended remote monitoring, access, and troubleshooting for IT helpdesk and customer support. | enterprise | 8.2/10 | 8.4/10 | 9.1/10 | 8.7/10 |
| 5 | ConnectWise Control Powers remote monitoring, management, and support sessions for MSPs and IT professionals. | enterprise | 8.6/10 | 9.1/10 | 8.3/10 | 7.9/10 |
| 6 | LogMeIn Rescue Facilitates advanced remote diagnostics, monitoring, and control for enterprise IT support. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 7.4/10 |
| 7 | BeyondTrust Remote Support Delivers secure, audited remote access and monitoring with session recording for compliance. | enterprise | 8.5/10 | 9.2/10 | 7.6/10 | 7.9/10 |
| 8 | Dameware Remote Everywhere Provides agentless remote desktop monitoring and support across Windows, Mac, and Linux. | enterprise | 7.8/10 | 8.2/10 | 7.5/10 | 7.0/10 |
| 9 | RealVNC Connect Offers professional VNC-based remote desktop viewing, control, and monitoring for teams. | enterprise | 8.2/10 | 8.5/10 | 7.6/10 | 7.8/10 |
| 10 | Chrome Remote Desktop Enables free, simple remote desktop access and screen sharing via Google Chrome browser. | other | 7.0/10 | 5.5/10 | 9.5/10 | 10/10 |
Provides secure remote access, control, and real-time monitoring of desktops, servers, and mobile devices worldwide.
Delivers ultra-low latency remote desktop access and monitoring for seamless IT support and collaboration.
Offers high-performance remote desktop monitoring, access, and support for businesses and remote teams.
Enables unattended remote monitoring, access, and troubleshooting for IT helpdesk and customer support.
Powers remote monitoring, management, and support sessions for MSPs and IT professionals.
Facilitates advanced remote diagnostics, monitoring, and control for enterprise IT support.
Delivers secure, audited remote access and monitoring with session recording for compliance.
Provides agentless remote desktop monitoring and support across Windows, Mac, and Linux.
Offers professional VNC-based remote desktop viewing, control, and monitoring for teams.
Enables free, simple remote desktop access and screen sharing via Google Chrome browser.
TeamViewer
enterpriseProvides secure remote access, control, and real-time monitoring of desktops, servers, and mobile devices worldwide.
Unattended access with Wake-on-LAN, enabling 24/7 remote monitoring without user intervention
TeamViewer is a premier remote desktop software solution that provides secure remote access, control, and real-time monitoring of computers and devices across Windows, macOS, Linux, iOS, and Android platforms. It excels in features like unattended access, session recording, multi-monitor support, and integrated chat for seamless remote support and oversight. Widely used by IT professionals and businesses, it ensures high reliability for monitoring remote endpoints without requiring physical presence.
Pros
- Exceptional cross-platform compatibility and unattended access for effortless remote monitoring
- Robust security with end-to-end encryption and two-factor authentication
- Comprehensive session recording and logging for detailed activity oversight
Cons
- Premium pricing tiers can be costly for small teams or high-volume use
- Occasional performance lag on low-bandwidth connections
- Strict license enforcement detects and restricts unauthorized commercial use
Best For
IT administrators, support teams, and businesses requiring reliable, secure remote desktop monitoring and control for distributed workforces.
Pricing
Free for personal use; Business plan starts at $50.90/user/month; Premium at $102.90/user/month (billed annually).
AnyDesk
enterpriseDelivers ultra-low latency remote desktop access and monitoring for seamless IT support and collaboration.
DeskRT codec delivering sub-16ms latency for smooth remote monitoring
AnyDesk is a high-performance remote desktop software designed for secure remote access, control, and monitoring of computers across platforms like Windows, macOS, Linux, iOS, and Android. It excels in low-latency screen sharing, file transfer, and unattended access, making it suitable for IT support, remote work, and real-time monitoring tasks. With end-to-end encryption and features like session recording in paid plans, it provides robust tools for overseeing remote systems efficiently.
Pros
- Ultra-low latency connections even on poor networks
- Strong security with end-to-end encryption and 2FA
- Excellent cross-platform support and mobile apps
Cons
- Free version limited for commercial monitoring use
- Higher pricing tiers needed for advanced team features
- Lacks native multi-monitor support in basic setups
Best For
IT teams and remote support specialists requiring fast, secure desktop monitoring and control.
Pricing
Free for personal use; paid plans start at $10.99/user/month (Lite, annual billing) up to $79.90/user/month (Enterprise).
Splashtop
enterpriseOffers high-performance remote desktop monitoring, access, and support for businesses and remote teams.
Ultra-low latency streaming up to 30 FPS at 4K resolution for fluid remote viewing and control
Splashtop is a high-performance remote desktop software that provides secure remote access, control, and monitoring of computers across platforms including Windows, Mac, Linux, iOS, and Android. It excels in real-time screen sharing, unattended access for monitoring employee devices or IT support, and features like session recording and multi-monitor support. Business editions offer deployment tools and alerts, making it suitable for remote workforce management and helpdesk operations.
Pros
- Exceptional speed and low latency for smooth remote monitoring
- Robust security with end-to-end encryption, 2FA, and compliance certifications
- Cross-platform support and easy unattended access deployment
Cons
- Advanced monitoring features like detailed logging require higher-tier plans
- Customer support response times can vary for non-enterprise users
- Limited free version restricts monitoring to personal use
Best For
IT teams and SMBs seeking fast, reliable remote desktop monitoring for support and employee oversight.
Pricing
Free for personal use; Business plans start at $5/user/month (Solo), $8.25/user/month (Pro), with Enterprise custom pricing.
Zoho Assist
enterpriseEnables unattended remote monitoring, access, and troubleshooting for IT helpdesk and customer support.
One-click unattended agent deployment for effortless remote monitoring setup
Zoho Assist is a cloud-based remote support and access platform that enables unattended remote desktop access, real-time monitoring, and control across Windows, Mac, Linux, iOS, Android, and Chromebook devices. It provides essential monitoring capabilities through session recording, multi-monitor support, and customizable toolbars for IT troubleshooting and maintenance. Designed for IT teams and MSPs, it facilitates secure remote connections with features like Wake-on-LAN and voice/video chat to enhance remote desktop management efficiency.
Pros
- Cross-platform compatibility for broad device support
- Affordable pricing with a functional free tier
- Intuitive interface and quick unattended setup
Cons
- Lacks advanced RMM features like automated patching or alerting
- Limited scalability for very large deployments
- Occasional connectivity issues in low-bandwidth environments
Best For
Small to medium-sized IT teams and MSPs seeking simple, cost-effective remote desktop access and basic monitoring.
Pricing
Free plan for up to 5 unattended computers; paid plans start at $10/technician/month for Remote Access (billed annually).
ConnectWise Control
enterprisePowers remote monitoring, management, and support sessions for MSPs and IT professionals.
Backstage mode for real-time monitoring without disrupting the end-user's screen
ConnectWise Control is a robust remote support and access platform that enables IT teams to monitor, control, and manage remote endpoints securely. It supports unattended access for continuous monitoring, live session support with screen sharing, file transfer, and chat integration. The software excels in enterprise environments with features like session recording, automation scripting, and policy-based controls for scalable deployment.
Pros
- Comprehensive monitoring with Backstage mode for non-intrusive viewing
- Strong security and compliance features like session recording
- Scalable for MSPs with automation and integrations
Cons
- Higher pricing tiers limit accessibility for small teams
- Learning curve for advanced scripting and customization
- Occasional latency on low-bandwidth connections
Best For
Managed service providers and enterprise IT teams needing scalable remote monitoring and support.
Pricing
Starts at $24 per user/month (billed annually) for Standard plan, up to $45+ for Premium/Enterprise tiers.
LogMeIn Rescue
enterpriseFacilitates advanced remote diagnostics, monitoring, and control for enterprise IT support.
Rescue Lens AR remote guidance for hands-free visual support on mobile devices
LogMeIn Rescue is a robust remote support and access platform designed for IT teams to securely connect to, monitor, and control remote desktops, servers, and mobile devices in real-time. It provides diagnostic tools, session recording, file transfer, and multi-platform compatibility to facilitate troubleshooting and monitoring without on-site visits. While primarily focused on on-demand remote support, its monitoring capabilities include live views, performance metrics, and compliance logging for effective remote desktop oversight.
Pros
- Cross-platform support for Windows, Mac, Linux, iOS, and Android
- Advanced diagnostics, scripting, and AR remote guidance tools
- Strong security with end-to-end encryption and compliance features (HIPAA, PCI)
Cons
- High cost, especially for small teams or low-volume use
- Steeper learning curve for advanced customization and integrations
- Limited continuous passive monitoring compared to dedicated endpoint tools
Best For
Enterprise IT support teams needing reliable on-demand remote access and troubleshooting for diverse device fleets.
Pricing
Starts at ~$125 per technician/month (billed annually), with tiered plans and custom enterprise pricing based on volume.
BeyondTrust Remote Support
enterpriseDelivers secure, audited remote access and monitoring with session recording for compliance.
Integrated privilege management allowing just-in-time elevation and approval workflows during remote sessions
BeyondTrust Remote Support is an enterprise-grade remote access and support platform that enables secure, attended and unattended remote connections for IT helpdesks. It provides screen sharing, file transfer, chat, and privilege elevation with comprehensive session monitoring, recording, and auditing to ensure compliance and security. Designed primarily for regulated industries, it integrates with privileged access management (PAM) tools to minimize risks during remote desktop interactions.
Pros
- Superior security features including session isolation, two-factor authentication, and granular permissions
- Advanced monitoring with full session recording, playback, and compliance reporting
- Seamless integration with ticketing systems and PAM solutions for streamlined workflows
Cons
- Complex setup and steep learning curve for smaller teams
- High enterprise pricing that may not suit SMBs
- Resource-intensive on endpoints during sessions
Best For
Enterprise IT teams in regulated sectors like finance or healthcare needing secure remote monitoring and privileged access control.
Pricing
Quote-based enterprise pricing, typically starting at $2,000-$5,000 per technician annually, with volume discounts.
Dameware Remote Everywhere
enterpriseProvides agentless remote desktop monitoring and support across Windows, Mac, and Linux.
Agentless 'Check Now' access via secure internet gateway or USB key for instant remote control without pre-deployed agents
Dameware Remote Everywhere, from SolarWinds, is a cloud-based remote access and support tool designed for IT administrators to securely connect to and control endpoints across Windows, Mac, and Linux devices. It enables features like screen sharing, file transfer, unattended access, and session recording, making it suitable for remote troubleshooting and monitoring during active sessions. While strong in real-time remote desktop control, its monitoring capabilities are session-based rather than continuous, integrating with SolarWinds' broader ecosystem for enhanced visibility.
Pros
- Agentless access for quick on-demand connections without permanent software installation
- Multi-platform support including mobile access and multi-monitor handling
- Robust security with end-to-end encryption and Active Directory integration
Cons
- Higher pricing compared to some competitors, especially for larger teams
- Relies on cloud connectivity, limiting offline use
- Past SolarWinds security incidents may raise enterprise concerns
Best For
IT support teams managing distributed endpoints who need reliable remote access for troubleshooting and session-based monitoring.
Pricing
Subscription-based starting at around $69 per technician/month for basic access; enterprise plans scale with concurrent users and features (contact sales for quotes).
RealVNC Connect
enterpriseOffers professional VNC-based remote desktop viewing, control, and monitoring for teams.
Direct Connectivity cloud gateway for firewall-free, secure remote access
RealVNC Connect is a mature, cross-platform remote desktop software that provides secure access, control, and monitoring of remote computers via the VNC protocol. It excels in enterprise environments with features like session recording, auditing, centralized management, and high-performance screen sharing supporting multi-monitor setups. Ideal for IT support and remote monitoring, it ensures encrypted connections and scalability for large deployments.
Pros
- Robust security with AES-256 encryption and multi-factor authentication
- Excellent cross-platform support including Windows, macOS, Linux, and mobile
- Advanced monitoring tools like session recording and deployment management
Cons
- Complex initial setup without the cloud gateway
- Enterprise pricing can be steep for small teams
- Limited free version lacks key monitoring features
Best For
IT teams and enterprises requiring secure, scalable remote desktop access with auditing and monitoring capabilities.
Pricing
Free for personal use; Professional from $4.16/user/month (annual); Enterprise custom pricing starting around $50/device/year.
Chrome Remote Desktop
otherEnables free, simple remote desktop access and screen sharing via Google Chrome browser.
Seamless browser-based access requiring only a Google account and Chrome extension for instant remote control
Chrome Remote Desktop is a free, browser-based tool from Google that allows users to remotely access and control another computer via the Chrome browser or app. It supports screen sharing, remote control, and basic file transfer for quick support or personal use across Windows, macOS, Linux, and Chrome OS. While effective for ad-hoc remote sessions, it offers limited monitoring capabilities such as real-time viewing without logging, recording, or activity tracking.
Pros
- Completely free with no usage limits
- Extremely simple setup using Google account
- Cross-platform support without client-side installations
Cons
- No advanced monitoring like activity logs, screenshots, or alerts
- Limited to real-time access without session recording
- Requires Chrome browser and lacks multi-monitor support
Best For
Individuals or small teams needing quick, free remote access for occasional support without complex monitoring needs.
Pricing
Completely free
Conclusion
When evaluating remote desktop monitoring software, the top tools excel in security, performance, and adaptability. The leading choice is TeamViewer, offering unparalleled global access and real-time monitoring. AnyDesk and Splashtop follow closely, with AnyDesk’s low latency and Splashtop’s high performance, ensuring there’s a strong option for nearly every need.
Ready to enhance your remote management? Dive into TeamViewer’s robust features—its combination of security, speed, and versatility makes it the ultimate solution for seamless monitoring and access.
Tools Reviewed
All tools were independently evaluated for this comparison