Quick Overview
- 1#1: NinjaOne - Cloud-based RMM platform providing remote monitoring, patching, and automation for IT endpoints across devices.
- 2#2: Atera - All-in-one RMM and PSA tool for automated remote monitoring, ticketing, and IT management with AI features.
- 3#3: ConnectWise Automate - Robust RMM solution for remote monitoring, scripting, patching, and workflow automation in MSP environments.
- 4#4: Kaseya VSA - Comprehensive RMM platform offering remote access, monitoring, antivirus, and endpoint management for IT pros.
- 5#5: SolarWinds N-central - Scalable RMM software for remote network monitoring, alerting, patching, and automated maintenance.
- 6#6: Datto RMM - Modern RMM tool for remote device monitoring, management, scripting, and integration with backup solutions.
- 7#7: Pulseway - Real-time RMM platform with mobile alerts, remote control, and automation for proactive IT monitoring.
- 8#8: Syncro - Affordable all-in-one RMM and PSA for remote monitoring, ticketing, billing, and endpoint management.
- 9#9: SuperOps.ai - AI-powered RMM platform for intelligent remote monitoring, automation, and unified IT operations.
- 10#10: ManageEngine Endpoint Central - Unified endpoint management tool for remote patch management, software deployment, and device monitoring.
These tools were selected and ranked based on their core feature set (including monitoring, patching, automation, and integration capabilities), user experience, performance consistency, and overall value, ensuring they align with the varied needs of IT professionals and managed service providers.
Comparison Table
Explore the key features and capabilities of leading Remote Access Monitoring Software with this comparison table, featuring tools like NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, and SolarWinds N-central to guide informed decisions for IT operations. Readers will discover tailored insights into each platform’s strengths, integration options, and suitability, helping them identify the best fit for their specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Cloud-based RMM platform providing remote monitoring, patching, and automation for IT endpoints across devices. | enterprise | 9.7/10 | 9.8/10 | 9.5/10 | 9.3/10 |
| 2 | Atera All-in-one RMM and PSA tool for automated remote monitoring, ticketing, and IT management with AI features. | enterprise | 8.9/10 | 9.2/10 | 8.7/10 | 9.4/10 |
| 3 | ConnectWise Automate Robust RMM solution for remote monitoring, scripting, patching, and workflow automation in MSP environments. | enterprise | 8.2/10 | 9.1/10 | 6.8/10 | 7.9/10 |
| 4 | Kaseya VSA Comprehensive RMM platform offering remote access, monitoring, antivirus, and endpoint management for IT pros. | enterprise | 8.2/10 | 8.8/10 | 7.5/10 | 7.8/10 |
| 5 | SolarWinds N-central Scalable RMM software for remote network monitoring, alerting, patching, and automated maintenance. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 6 | Datto RMM Modern RMM tool for remote device monitoring, management, scripting, and integration with backup solutions. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 7 | Pulseway Real-time RMM platform with mobile alerts, remote control, and automation for proactive IT monitoring. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 8 | Syncro Affordable all-in-one RMM and PSA for remote monitoring, ticketing, billing, and endpoint management. | enterprise | 8.2/10 | 8.0/10 | 8.5/10 | 9.2/10 |
| 9 | SuperOps.ai AI-powered RMM platform for intelligent remote monitoring, automation, and unified IT operations. | enterprise | 8.6/10 | 8.8/10 | 9.2/10 | 8.4/10 |
| 10 | ManageEngine Endpoint Central Unified endpoint management tool for remote patch management, software deployment, and device monitoring. | enterprise | 7.8/10 | 8.2/10 | 7.4/10 | 7.1/10 |
Cloud-based RMM platform providing remote monitoring, patching, and automation for IT endpoints across devices.
All-in-one RMM and PSA tool for automated remote monitoring, ticketing, and IT management with AI features.
Robust RMM solution for remote monitoring, scripting, patching, and workflow automation in MSP environments.
Comprehensive RMM platform offering remote access, monitoring, antivirus, and endpoint management for IT pros.
Scalable RMM software for remote network monitoring, alerting, patching, and automated maintenance.
Modern RMM tool for remote device monitoring, management, scripting, and integration with backup solutions.
Real-time RMM platform with mobile alerts, remote control, and automation for proactive IT monitoring.
Affordable all-in-one RMM and PSA for remote monitoring, ticketing, billing, and endpoint management.
AI-powered RMM platform for intelligent remote monitoring, automation, and unified IT operations.
Unified endpoint management tool for remote patch management, software deployment, and device monitoring.
NinjaOne
enterpriseCloud-based RMM platform providing remote monitoring, patching, and automation for IT endpoints across devices.
Ultra-fast, policy-based remote access with integrated Wake-on-LAN, file transfer, and real-time screen sharing without needing third-party tools
NinjaOne is a leading remote monitoring and management (RMM) platform designed for IT teams and MSPs to oversee and control endpoints across Windows, macOS, and Linux devices. It provides real-time monitoring, automated patching, scripting, alerting, and seamless remote access capabilities, including unattended remote desktop control and screen sharing. The unified console simplifies endpoint management, reducing downtime and enabling proactive issue resolution from anywhere.
Pros
- Exceptional remote access with fast connections, multi-monitor support, and session recording
- Comprehensive monitoring, automated patching, and scripting in a single intuitive dashboard
- Reliable 24/7 support and quick agent deployment for large-scale environments
Cons
- Pricing scales per device, which can be costly for very large deployments
- Limited native support for mobile device management compared to full MDM solutions
- Advanced automation features may require some scripting knowledge
Best For
MSPs and in-house IT teams managing 100+ endpoints who need a robust, all-in-one RMM solution for proactive monitoring and remote control.
Pricing
Starts at $3.50 per device/month (Professional plan) up to $6 per device/month (Elite plan), billed annually with a minimum of 50 devices.
Atera
enterpriseAll-in-one RMM and PSA tool for automated remote monitoring, ticketing, and IT management with AI features.
Pay-per-technician pricing with unlimited endpoints, eliminating per-device costs
Atera is a cloud-based Remote Monitoring and Management (RMM) platform designed for MSPs and IT departments, offering real-time device monitoring, automated alerts, scripting, patching, and secure remote access. It integrates PSA features like ticketing, billing, and reporting into a single dashboard, enabling efficient IT operations. With unlimited endpoints per technician, Atera scales effortlessly for businesses of varying sizes.
Pros
- Unlimited endpoints per technician for exceptional scalability
- AI-powered automation and scripting reduce manual workload
- Integrated RMM and PSA streamline workflows
Cons
- Reporting customization could be more advanced
- Advanced features require higher-tier plans
- Occasional delays in alert notifications during peak loads
Best For
MSPs and mid-sized IT teams seeking an all-in-one, cost-effective RMM solution with unlimited device support.
Pricing
Pay-per-technician model starting at $99/month (Growth), $149/month (Professional), $169/month (Elite), billed annually with unlimited endpoints.
ConnectWise Automate
enterpriseRobust RMM solution for remote monitoring, scripting, patching, and workflow automation in MSP environments.
Advanced automation engine with drag-and-drop scripting for highly customizable monitoring and remediation workflows
ConnectWise Automate is a robust Remote Monitoring and Management (RMM) platform designed for IT professionals and MSPs, offering real-time device monitoring, automated patching, scripting, and remote access capabilities via integrated tools like ConnectWise Control. It excels in managing large fleets of endpoints across Windows, macOS, and Linux with proactive alerting and workflow automation. While powerful for scaled operations, its complexity suits experienced users over beginners.
Pros
- Extensive automation and scripting for custom workflows
- Scalable monitoring for thousands of endpoints
- Seamless integrations with PSA and other ConnectWise tools
Cons
- Steep learning curve and complex setup
- Dated user interface
- Pricing can escalate with add-ons and scale
Best For
MSPs and IT teams managing large, diverse endpoint fleets who need advanced automation and monitoring.
Pricing
Quote-based subscription starting around $1.50-$3 per endpoint/month, with tiers for technicians and additional fees for premium features.
Kaseya VSA
enterpriseComprehensive RMM platform offering remote access, monitoring, antivirus, and endpoint management for IT pros.
LiveConnect for secure, peer-to-peer remote access without requiring VPN or port forwarding
Kaseya VSA is a comprehensive Remote Monitoring and Management (RMM) platform that enables IT administrators and MSPs to remotely monitor, manage, and secure endpoints across networks. It provides tools for automated patching, antivirus management, remote desktop access via LiveConnect, scripting, and ticketing. With support for Windows, macOS, and Linux, it scales well for multi-client environments but requires configuration for optimal use.
Pros
- Extensive automation and scripting for efficient endpoint management
- Robust security features including integrated antivirus and patching
- Scalable for large deployments with strong multi-tenant support
Cons
- Steep learning curve due to complex interface
- Pricing can be expensive for small businesses
- Occasional agent stability and performance issues reported
Best For
Managed Service Providers (MSPs) and enterprise IT teams handling hundreds of endpoints across multiple clients.
Pricing
Quote-based pricing starting around $2.50-$4 per endpoint/month, with tiers based on features and volume; minimum commitments often apply.
SolarWinds N-central
enterpriseScalable RMM software for remote network monitoring, alerting, patching, and automated maintenance.
Advanced automation engine with Whisker device profiling for automated discovery and ongoing monitoring without manual configuration
SolarWinds N-central is a comprehensive Remote Monitoring and Management (RMM) platform tailored for MSPs and IT teams, enabling remote monitoring, management, and access to endpoints, servers, and network devices. It provides automated discovery, patching, alerting, scripting, and remote control tools to streamline IT operations across multiple sites or clients. With multi-tenant architecture, it supports scalable deployment for businesses handling diverse customer environments.
Pros
- Robust automation and patching capabilities reduce manual workload
- Multi-tenant support ideal for MSPs managing multiple clients
- Deep integration with remote access tools like Take Control for quick troubleshooting
Cons
- Steep learning curve for new users due to extensive feature set
- Pricing scales per-device, which can become costly for large deployments
- User interface feels dated compared to modern competitors
Best For
MSPs and mid-to-large IT departments needing scalable remote monitoring and management for hundreds of endpoints across client sites.
Pricing
Per-device per-month subscription starting at ~$1.50 for essentials, up to $4+ for enterprise tiers; volume discounts and custom quotes available.
Datto RMM
enterpriseModern RMM tool for remote device monitoring, management, scripting, and integration with backup solutions.
Advanced Components engine for building reusable, automated management jobs that streamline complex multi-device operations
Datto RMM is a comprehensive remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams. It enables real-time device monitoring, automated patching, scripting, and secure remote access across Windows, Mac, and Linux endpoints. The solution integrates tightly with Datto's backup ecosystem, providing a unified approach to endpoint management, security, and recovery.
Pros
- Powerful automation tools like Components and Jobs for custom workflows
- Robust patch management and integrated security monitoring
- Multi-tenant architecture ideal for MSPs managing multiple clients
Cons
- Pricing can be steep for small businesses or low-device counts
- Steep learning curve for advanced scripting and customization
- Reporting features lack deep flexibility compared to competitors
Best For
MSPs and IT departments managing 100+ endpoints across multiple clients who require scalable, automated RMM with backup integration.
Pricing
Tiered subscription starting at ~$3 per device/month (billed annually), scaling with features and volume; custom quotes for enterprises.
Pulseway
enterpriseReal-time RMM platform with mobile alerts, remote control, and automation for proactive IT monitoring.
Real-time push notifications that deliver alerts directly to mobile devices for on-the-go remote monitoring
Pulseway is a robust Remote Monitoring and Management (RMM) platform designed for IT professionals and MSPs, offering real-time monitoring of servers, workstations, and mobile devices across Windows, macOS, Linux, and more. It provides remote access, automated patching, scripting, alerting, and remote control capabilities through an intuitive dashboard and mobile apps. The tool emphasizes proactive issue resolution with instant push notifications, making it suitable for managing distributed IT environments efficiently.
Pros
- Real-time push notifications via mobile app for instant alerts
- Broad cross-platform support including desktops, servers, and mobile devices
- Powerful automation scripting and patch management
Cons
- Steep learning curve for advanced scripting and customization
- Pricing scales quickly for large deployments without small business tiers
- Reporting features lack depth compared to enterprise competitors
Best For
MSPs and IT departments managing multiple remote endpoints who need mobile-first, proactive monitoring.
Pricing
Starts at $1.65 per endpoint/month (Team plan, billed annually), up to $3.45 for Enterprise; free trial available, no per-user pricing.
Syncro
enterpriseAffordable all-in-one RMM and PSA for remote monitoring, ticketing, billing, and endpoint management.
Seamless integration of RMM, PSA, and billing in one platform at a flat per-tech price, eliminating per-device fees.
Syncro is an all-in-one Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs), combining remote access, monitoring, ticketing, patching, scripting, and PSA tools into a unified dashboard. It enables IT teams to monitor endpoints, perform remote maintenance, automate tasks, and manage client relationships efficiently. With strong emphasis on affordability and ease of deployment, Syncro supports Windows, macOS, and Linux devices across small to mid-sized deployments.
Pros
- Affordable all-in-one pricing with unlimited endpoints per tech
- Intuitive interface and quick agent deployment
- Reliable remote access with session recording and multi-monitor support
Cons
- Limited advanced automation and custom scripting compared to enterprise tools
- Reporting and analytics lack depth for large-scale operations
- Occasional performance lags with high device volumes
Best For
Small to medium MSPs seeking a cost-effective, integrated RMM solution without needing extensive customization.
Pricing
Starts at $129/user/month for RMM + PSA bundle (unlimited devices), with modular options from $69/user/month; annual discounts available.
SuperOps.ai
enterpriseAI-powered RMM platform for intelligent remote monitoring, automation, and unified IT operations.
AI-powered predictive alerts and automation engine for proactive issue resolution
SuperOps.ai is a unified Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs), offering robust remote access, real-time endpoint monitoring, automated patching, and alerting capabilities. It enables technicians to remotely access devices, manage assets, and automate routine tasks through a single console, integrating seamlessly with PSA tools for streamlined workflows. The software emphasizes AI-driven insights to predict issues and optimize IT operations, making it suitable for proactive remote monitoring.
Pros
- Modern, intuitive interface that reduces onboarding time
- Strong automation and patching with high success rates
- Integrated remote access with session recording and multi-monitor support
Cons
- Smaller ecosystem and community compared to established competitors
- Advanced customization may require scripting knowledge
- Pricing scales quickly with additional technicians
Best For
MSPs and IT teams seeking an affordable, user-friendly RMM platform with strong remote access and automation for small to mid-sized client bases.
Pricing
Starts at $79 per technician/month (Starter), $119 (Professional), $149 (Enterprise), billed annually with a 14-day free trial.
ManageEngine Endpoint Central
enterpriseUnified endpoint management tool for remote patch management, software deployment, and device monitoring.
Integrated real-time monitoring dashboard with custom alerting directly tied to remote control sessions
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution that provides robust remote access and monitoring for desktops, laptops, servers, and mobile devices across Windows, macOS, Linux, and more. IT admins can remotely control endpoints, view real-time system metrics like CPU, memory, and disk usage, transfer files, chat with users, and perform troubleshooting tasks from a single console. While excelling in enterprise-scale deployments, it integrates these capabilities with patch management, software deployment, and asset tracking for comprehensive endpoint oversight.
Pros
- Scalable remote control for thousands of endpoints with multi-monitor support
- Real-time monitoring and alerting for proactive issue resolution
- Deep integration with patch management and automation scripts
Cons
- Steep learning curve due to extensive feature set beyond basic remote access
- Higher cost for small teams not needing full UEM capabilities
- Occasional performance lags in very large deployments
Best For
Mid-to-large enterprises requiring integrated remote monitoring within a broader endpoint management platform.
Pricing
Free for up to 25 endpoints; paid tiers start at ~$795/year for 50 endpoints, with per-endpoint or subscription pricing scaling for enterprises.
Conclusion
The reviewed remote access monitoring tools cater to diverse IT needs, with the top-ranked NinjaOne leading as an all-in-one cloud platform excelling in monitoring, patching, and automation. Atera stands out with its AI-driven all-in-one RMM and PSA, while ConnectWise Automate proves robust for MSP environments with advanced scripting and workflow tools—each offering compelling value, but NinjaOne sets the standard for comprehensive, user-friendly performance. Whether for small businesses or larger teams, these tools deliver reliable support, with NinjaOne emerging as the top choice for overall excellence.
Explore NinjaOne today to experience its streamlined, proactive approach to remote IT management; its versatile features make it a standout option for anyone seeking efficient, all-in-one solutions.
Tools Reviewed
All tools were independently evaluated for this comparison