Quick Overview
- 1#1: AppFolio - Comprehensive property management platform with advanced maintenance request tracking, work orders, and vendor management.
- 2#2: Buildium - All-in-one property management software featuring tenant maintenance requests, scheduling, and historical tracking.
- 3#3: Entrata - Unified multifamily property management system with robust service request and maintenance workflow automation.
- 4#4: Yardi Breeze - Cloud-based property management tool offering maintenance tracking, inspections, and preventive scheduling.
- 5#5: Property Meld - Specialized platform for automating and tracking rental property maintenance from request to resolution.
- 6#6: UpKeep - Mobile-first CMMS for property maintenance work orders, asset management, and preventive maintenance.
- 7#7: RealPage - Enterprise property management suite with integrated maintenance tracking and resident service portals.
- 8#8: DoorLoop - Modern property management software with automated maintenance tickets and vendor coordination.
- 9#9: ResMan - Property management platform providing maintenance request handling and performance analytics.
- 10#10: Rent Manager - Flexible property management system with work order tracking and maintenance history logging.
We ranked these tools using criteria like feature depth (including automation and historical tracking), usability, reliability, and overall value, ensuring they meet the varied needs of property managers.
Comparison Table
This comparison table explores leading property maintenance tracking software, including AppFolio, Buildium, Entrata, Yardi Breeze, Property Meld, and more, helping property managers evaluate options. Readers will discover key features, usability, and practical benefits to streamline their maintenance management processes.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AppFolio Comprehensive property management platform with advanced maintenance request tracking, work orders, and vendor management. | enterprise | 9.4/10 | 9.6/10 | 8.9/10 | 9.1/10 |
| 2 | Buildium All-in-one property management software featuring tenant maintenance requests, scheduling, and historical tracking. | enterprise | 8.7/10 | 9.0/10 | 8.5/10 | 8.0/10 |
| 3 | Entrata Unified multifamily property management system with robust service request and maintenance workflow automation. | enterprise | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | Yardi Breeze Cloud-based property management tool offering maintenance tracking, inspections, and preventive scheduling. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.4/10 |
| 5 | Property Meld Specialized platform for automating and tracking rental property maintenance from request to resolution. | specialized | 8.4/10 | 8.8/10 | 8.5/10 | 8.0/10 |
| 6 | UpKeep Mobile-first CMMS for property maintenance work orders, asset management, and preventive maintenance. | specialized | 8.7/10 | 8.5/10 | 9.2/10 | 8.0/10 |
| 7 | RealPage Enterprise property management suite with integrated maintenance tracking and resident service portals. | enterprise | 8.1/10 | 9.0/10 | 7.2/10 | 7.5/10 |
| 8 | DoorLoop Modern property management software with automated maintenance tickets and vendor coordination. | enterprise | 7.9/10 | 7.5/10 | 8.2/10 | 7.8/10 |
| 9 | ResMan Property management platform providing maintenance request handling and performance analytics. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 10 | Rent Manager Flexible property management system with work order tracking and maintenance history logging. | enterprise | 7.9/10 | 8.4/10 | 7.5/10 | 7.8/10 |
Comprehensive property management platform with advanced maintenance request tracking, work orders, and vendor management.
All-in-one property management software featuring tenant maintenance requests, scheduling, and historical tracking.
Unified multifamily property management system with robust service request and maintenance workflow automation.
Cloud-based property management tool offering maintenance tracking, inspections, and preventive scheduling.
Specialized platform for automating and tracking rental property maintenance from request to resolution.
Mobile-first CMMS for property maintenance work orders, asset management, and preventive maintenance.
Enterprise property management suite with integrated maintenance tracking and resident service portals.
Modern property management software with automated maintenance tickets and vendor coordination.
Property management platform providing maintenance request handling and performance analytics.
Flexible property management system with work order tracking and maintenance history logging.
AppFolio
enterpriseComprehensive property management platform with advanced maintenance request tracking, work orders, and vendor management.
Integrated vendor management with one-click invoicing and payment processing directly tied to maintenance work orders
AppFolio is a cloud-based property management software that provides robust tools for tracking and managing property maintenance across residential and commercial portfolios. Tenants can submit requests through a branded online portal or mobile app, including photos and details, while managers assign work orders to staff or vendors with real-time status updates and automated notifications. The platform integrates maintenance costs seamlessly with accounting, invoicing, and reporting, ensuring efficient oversight and compliance.
Pros
- Comprehensive work order management with photo uploads, vendor assignment, and real-time tracking
- Seamless integration with tenant portals, mobile apps, and accounting for end-to-end efficiency
- Automated notifications and reporting to minimize downtime and improve tenant satisfaction
Cons
- Pricing scales per unit, which can be costly for very small portfolios under 10 units
- Initial setup and learning curve for advanced customization features
- Limited standalone use without broader property management modules
Best For
Mid-to-large property management firms and multifamily owners handling 20+ units who need integrated maintenance tracking within a full property management suite.
Pricing
Tiered subscription starting at $1.40/unit/month for 1-20 units, decreasing to $1.00/unit for 500+ units; includes additional fees for payments, leasing, and premium support.
Buildium
enterpriseAll-in-one property management software featuring tenant maintenance requests, scheduling, and historical tracking.
Self-service resident portal for tenants to submit, view status, and track maintenance requests without manager intervention
Buildium is a comprehensive property management software platform that includes dedicated tools for tracking and managing property maintenance requests and work orders. Tenants can submit requests via a self-service resident portal, while managers assign tasks to in-house staff or external vendors, monitor progress with real-time updates, and generate reports on maintenance history. It integrates maintenance tracking seamlessly with leasing, accounting, and tenant communication features for efficient property operations.
Pros
- Integrated resident and vendor portals for streamlined request submission and tracking
- Real-time notifications and automated workflows reduce response times
- Comprehensive reporting and historical data for preventive maintenance planning
Cons
- Pricing scales steeply with portfolio size, less ideal for maintenance-only use
- Mobile app can feel clunky for on-site technicians compared to dedicated tools
- Advanced customization requires higher-tier plans
Best For
Mid-sized residential property managers seeking an all-in-one platform where maintenance tracking integrates with leasing and financial management.
Pricing
Starts at $58/month for up to 20 units (Essential plan); scales to $329+/month for 100+ units with premium features.
Entrata
enterpriseUnified multifamily property management system with robust service request and maintenance workflow automation.
AI-driven work order routing that automatically assigns tasks based on technician availability, skills, and location for faster resolutions
Entrata is a comprehensive property management platform with strong maintenance tracking features designed for multifamily and student housing properties. It allows residents to submit maintenance requests via a self-service portal, enables staff to create, assign, and track work orders in real-time, and supports vendor integrations for efficient dispatching. The system provides detailed reporting and analytics on maintenance performance, helping managers optimize operations and reduce turnaround times.
Pros
- Integrated resident portal for quick request submission and status updates
- Real-time work order tracking with mobile app for technicians
- Advanced reporting and analytics for maintenance KPIs
Cons
- High cost may not suit small property owners
- Steep learning curve due to extensive feature set
- Limited customization for niche maintenance workflows
Best For
Large-scale multifamily property managers seeking an all-in-one platform with robust maintenance tracking integrated into broader property operations.
Pricing
Custom enterprise pricing, typically $1-2 per unit per month, with minimums for larger portfolios and additional fees for premium features.
Yardi Breeze
enterpriseCloud-based property management tool offering maintenance tracking, inspections, and preventive scheduling.
Yardi Service for seamless tenant self-service portals and real-time work order dispatching with GPS-enabled mobile tracking
Yardi Breeze is a cloud-based property management platform from Yardi Systems that offers comprehensive maintenance tracking as part of its all-in-one suite for residential, commercial, and multifamily properties. It enables efficient handling of tenant service requests, work order assignment, preventive maintenance scheduling, and vendor management through a centralized dashboard. The software provides real-time tracking, mobile access for technicians, and detailed reporting on maintenance costs and history to streamline operations.
Pros
- Robust work order management with mobile app for on-site technicians
- Integrated preventive maintenance scheduling and automated notifications
- Comprehensive reporting and analytics for maintenance costs and trends
Cons
- Steep learning curve due to extensive feature set
- Pricing is quote-based and can be expensive for small portfolios
- Overkill for users needing only standalone maintenance tracking
Best For
Mid-to-large property management firms seeking integrated maintenance tracking within a full property management ecosystem.
Pricing
Custom quote-based pricing, typically $1-3 per unit per month depending on portfolio size and modules selected.
Property Meld
specializedSpecialized platform for automating and tracking rental property maintenance from request to resolution.
Automated preventive maintenance scheduling that proactively assigns and tracks recurring tasks to minimize emergency repairs
Property Meld is a specialized maintenance tracking software designed for property managers, landlords, and real estate professionals to streamline work order management, tenant requests, and vendor coordination. It features a user-friendly tenant portal for submitting maintenance requests with photos and descriptions, automatic dispatching to preferred vendors, and tools for tracking completion and costs. The platform excels in preventive maintenance scheduling and performance analytics, helping users reduce downtime and control expenses across portfolios.
Pros
- Seamless tenant and vendor portals for efficient communication and dispatching
- Robust preventive maintenance scheduling to automate recurring tasks
- Comprehensive reporting and analytics for cost tracking and performance insights
Cons
- Pricing scales with unit count, which can add up for large portfolios
- Limited native integrations with some popular accounting or PMS software
- Customization options for reports and workflows are somewhat restricted
Best For
Mid-sized property management firms seeking an affordable, focused solution for maintenance tracking and vendor management.
Pricing
Starts at $1 per unit/month (Basic), $1.50 per unit/month (Pro), $2+ per unit/month (Enterprise); minimum monthly fees apply, with custom enterprise pricing.
UpKeep
specializedMobile-first CMMS for property maintenance work orders, asset management, and preventive maintenance.
Offline-capable mobile app with barcode/QR scanning for instant asset lookup and work order completion
UpKeep is a cloud-based computerized maintenance management system (CMMS) tailored for property maintenance, enabling efficient work order creation, assignment, and tracking across multiple locations. It excels in preventive maintenance scheduling, asset management, and inventory control, with a strong emphasis on mobile accessibility for field technicians. The platform integrates with tools like QuickBooks and offers customizable dashboards for real-time oversight of maintenance operations.
Pros
- Highly intuitive mobile app for on-the-go work order updates and photo attachments
- Quick setup with drag-and-drop scheduling and preventive maintenance tools
- Excellent customer support and regular updates based on user feedback
Cons
- Reporting and analytics lack depth compared to enterprise-level competitors
- Pricing can become expensive for larger teams due to per-user model
- Limited native integrations with advanced property management systems
Best For
Small to mid-sized property managers and facilities teams seeking a mobile-first solution for streamlined daily maintenance tracking.
Pricing
Starts at $45/user/month (Essentials), $75/user/month (Professional), $125/user/month (Business Plus), billed annually with a free trial.
RealPage
enterpriseEnterprise property management suite with integrated maintenance tracking and resident service portals.
ServicePro mobile app for real-time technician updates, photo uploads, and GPS tracking of service calls
RealPage is a comprehensive property management platform that includes a dedicated maintenance tracking module for managing work orders, preventive maintenance, and service requests across multifamily properties. It allows property managers to assign tasks, track progress in real-time, and utilize mobile apps for on-site technicians to update statuses and attach photos. The software integrates with resident portals for tenant-submitted requests and provides analytics for optimizing maintenance operations.
Pros
- Robust work order management with mobile access for technicians
- Seamless integration with resident portals and full property management suite
- Advanced reporting and analytics for maintenance performance
Cons
- High cost suitable mainly for large portfolios
- Steep learning curve due to extensive features
- Customization requires vendor support
Best For
Enterprise-level multifamily property managers handling large portfolios who need integrated maintenance tracking within a broader property management ecosystem.
Pricing
Custom quote-based pricing, typically $1.50-$3 per unit per month as part of the full suite; contact for details.
DoorLoop
enterpriseModern property management software with automated maintenance tickets and vendor coordination.
Built-in vendor portal with automated payments and performance tracking
DoorLoop is an all-in-one property management platform that includes maintenance tracking features for handling work orders, repairs, and vendor coordination. Property managers can assign tasks, monitor progress in real-time, and integrate maintenance costs with accounting seamlessly. Tenants submit requests via a user-friendly portal or mobile app, streamlining communication and resolution. While not a standalone maintenance tool, it excels in embedding maintenance within broader property operations.
Pros
- Integrated tenant portal for quick maintenance requests
- Real-time work order tracking with vendor assignments
- Seamless connection to accounting for cost tracking
Cons
- Lacks advanced preventive maintenance scheduling
- Full features require larger portfolio plans
- Not as specialized as dedicated maintenance software
Best For
Small to mid-sized property managers who need maintenance tracking integrated with leasing, accounting, and tenant management.
Pricing
Starts at $59/month for up to 25 units (Essential plan); scales to $199+/month for larger portfolios; maintenance included in all tiers.
ResMan
enterpriseProperty management platform providing maintenance request handling and performance analytics.
AI-driven work order prioritization and automated dispatching via the ResMan Go mobile app
ResMan is a comprehensive property management platform with robust maintenance tracking features tailored for multifamily housing operators. It enables efficient handling of resident-submitted maintenance requests via a self-service portal and mobile app, assignment to in-house staff or vendors, and real-time status updates. The software also supports preventive maintenance scheduling, work order history, and cost tracking integrated with accounting modules.
Pros
- Integrated resident portal and mobile app for quick maintenance request submission and tracking
- Vendor management and preventive maintenance scheduling tools
- Seamless integration with accounting for cost analysis and invoicing
Cons
- Steep learning curve for new users due to extensive features
- Higher pricing better suited for larger portfolios, less ideal for small operators
- Less specialized for non-multifamily properties like single-family homes
Best For
Mid-to-large multifamily property managers needing integrated maintenance tracking within a full property management suite.
Pricing
Custom quotes based on units managed, typically $1.00-$1.50 per unit per month with minimum fees and enterprise add-ons.
Rent Manager
enterpriseFlexible property management system with work order tracking and maintenance history logging.
Tenant self-service portal for submitting and tracking maintenance requests directly, reducing phone/email volume
Rent Manager is a comprehensive property management software that includes dedicated modules for maintenance tracking, allowing users to manage work orders, service requests, and preventive maintenance schedules. Property managers can assign tasks to in-house staff or vendors, track completion status, and integrate maintenance data with accounting and tenant management. The platform supports mobile apps for technicians to update jobs in real-time and provides reporting tools for analyzing maintenance trends and costs.
Pros
- Robust work order management with dispatching and scheduling
- Mobile app for technicians enabling real-time updates and photo attachments
- Integration with full property management suite for seamless operations
Cons
- Steep learning curve due to extensive features
- Interface feels somewhat dated compared to modern SaaS tools
- Pricing can escalate quickly for smaller portfolios with add-ons
Best For
Mid-to-large property management companies seeking an all-in-one platform with strong maintenance tracking capabilities.
Pricing
Custom pricing starting at about $1 per unit per month, with tiers scaling based on units managed and additional modules; enterprise quotes required.
Conclusion
After comparing the top 10 property maintenance tracking tools, AppFolio solidifies its position as the top choice, offering a comprehensive platform that excels in maintenance request management, work order oversight, and vendor coordination. Buildium and Entrata follow as strong alternatives, with Buildium’s focus on seamless tenant interactions and Entrata’s robust workflow automation catering to distinct operational needs. These tools collectively demonstrate how advanced software can simplify maintenance tracking, enhancing efficiency for property managers and improving tenant experiences.
Ready to elevate your property maintenance processes? Start with AppFolio to unlock intuitive tools that turn disorganized workflows into clear, actionable systems—take the first step toward smoother operations today.
Tools Reviewed
All tools were independently evaluated for this comparison
