Quick Overview
- 1#1: WalkMe - Enterprise digital adoption platform that creates interactive walkthroughs, guides, and automation to drive user productivity.
- 2#2: Whatfix - No-code platform for building contextual walkthroughs, self-help, and training experiences within applications.
- 3#3: Pendo - Product experience platform offering in-app guides, walkthroughs, and analytics to improve user adoption.
- 4#4: Appcues - No-code tool for designing personalized product tours, onboarding flows, and interactive walkthroughs.
- 5#5: Userpilot - Behavioral onboarding platform that creates dynamic walkthroughs and product tours based on user actions.
- 6#6: Chameleon - No-engineering-required builder for in-app walkthroughs, tooltips, and surveys to enhance user experiences.
- 7#7: UserGuiding - Simple no-code solution for interactive product tours, checklists, and onboarding walkthroughs.
- 8#8: CommandBar - AI-powered interface that includes contextual walkthroughs, search, and help to accelerate product adoption.
- 9#9: Product Fruits - In-app widget for creating guided tours, announcements, and onboarding walkthroughs without coding.
- 10#10: Inline Manual - Platform for building inline guides, step-by-step walkthroughs, and knowledge bases within web apps.
Each tool was evaluated based on feature depth, ease of use, practical value, and ability to drive measurable user engagement, ensuring the ranking reflects both functionality and real-world impact
Comparison Table
This comparison table examines top product walkthrough solutions, featuring WalkMe, Whatfix, Pendo, Appcues, Userpilot, and more, to guide readers in evaluating their options. It outlines key features, pricing structures, and target use cases, helping identify the best fit for enhancing user onboarding and engagement.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | WalkMe Enterprise digital adoption platform that creates interactive walkthroughs, guides, and automation to drive user productivity. | enterprise | 9.4/10 | 9.6/10 | 8.7/10 | 8.5/10 |
| 2 | Whatfix No-code platform for building contextual walkthroughs, self-help, and training experiences within applications. | enterprise | 9.1/10 | 9.5/10 | 8.7/10 | 8.6/10 |
| 3 | Pendo Product experience platform offering in-app guides, walkthroughs, and analytics to improve user adoption. | enterprise | 8.7/10 | 9.3/10 | 7.9/10 | 8.1/10 |
| 4 | Appcues No-code tool for designing personalized product tours, onboarding flows, and interactive walkthroughs. | specialized | 8.9/10 | 9.1/10 | 9.0/10 | 8.5/10 |
| 5 | Userpilot Behavioral onboarding platform that creates dynamic walkthroughs and product tours based on user actions. | specialized | 8.4/10 | 8.7/10 | 9.2/10 | 7.8/10 |
| 6 | Chameleon No-engineering-required builder for in-app walkthroughs, tooltips, and surveys to enhance user experiences. | specialized | 8.1/10 | 8.3/10 | 9.2/10 | 7.5/10 |
| 7 | UserGuiding Simple no-code solution for interactive product tours, checklists, and onboarding walkthroughs. | specialized | 8.2/10 | 8.0/10 | 9.2/10 | 8.5/10 |
| 8 | CommandBar AI-powered interface that includes contextual walkthroughs, search, and help to accelerate product adoption. | specialized | 8.2/10 | 8.8/10 | 8.0/10 | 7.5/10 |
| 9 | Product Fruits In-app widget for creating guided tours, announcements, and onboarding walkthroughs without coding. | specialized | 8.6/10 | 8.7/10 | 9.2/10 | 8.4/10 |
| 10 | Inline Manual Platform for building inline guides, step-by-step walkthroughs, and knowledge bases within web apps. | specialized | 8.2/10 | 8.5/10 | 8.7/10 | 7.5/10 |
Enterprise digital adoption platform that creates interactive walkthroughs, guides, and automation to drive user productivity.
No-code platform for building contextual walkthroughs, self-help, and training experiences within applications.
Product experience platform offering in-app guides, walkthroughs, and analytics to improve user adoption.
No-code tool for designing personalized product tours, onboarding flows, and interactive walkthroughs.
Behavioral onboarding platform that creates dynamic walkthroughs and product tours based on user actions.
No-engineering-required builder for in-app walkthroughs, tooltips, and surveys to enhance user experiences.
Simple no-code solution for interactive product tours, checklists, and onboarding walkthroughs.
AI-powered interface that includes contextual walkthroughs, search, and help to accelerate product adoption.
In-app widget for creating guided tours, announcements, and onboarding walkthroughs without coding.
Platform for building inline guides, step-by-step walkthroughs, and knowledge bases within web apps.
WalkMe
enterpriseEnterprise digital adoption platform that creates interactive walkthroughs, guides, and automation to drive user productivity.
AI-powered proactive guidance that anticipates user needs and delivers context-aware assistance in real-time
WalkMe is a premier Digital Adoption Platform (DAP) that specializes in creating interactive product walkthroughs, in-app guidance, and personalized user experiences to streamline software onboarding and usage. It provides no-code tools for building step-by-step tours, tooltips, launchers, and AI-driven assistance, helping users navigate complex SaaS applications effortlessly. With advanced analytics, segmentation, and automation, WalkMe reduces support costs, accelerates adoption, and maximizes ROI on enterprise software investments.
Pros
- Comprehensive no-code builder for dynamic walkthroughs and guidance across any web app
- Powerful AI and analytics for personalized user experiences and ROI measurement
- Scalable enterprise deployment with seamless integrations and robust security
Cons
- Steep initial learning curve for advanced customizations
- High enterprise pricing may not suit small businesses
- Implementation can require significant setup time for large-scale rollouts
Best For
Enterprise teams managing complex SaaS ecosystems who need to drive rapid user adoption and minimize support dependency.
Pricing
Custom enterprise pricing, typically starting at $10,000+ annually based on users, apps, and features; contact sales for quotes.
Whatfix
enterpriseNo-code platform for building contextual walkthroughs, self-help, and training experiences within applications.
Self-healing walkthroughs that automatically detect and adapt to UI changes in the host application
Whatfix is a comprehensive digital adoption platform that specializes in product walkthrough software, allowing users to create interactive, in-app guides, tooltips, and step-by-step tours overlaid directly on SaaS applications without coding. It accelerates user onboarding, boosts feature adoption, and minimizes support needs through personalized guidance, AI-powered analytics, and self-service content. The platform's self-healing technology ensures walkthroughs remain accurate even as underlying apps update, making it ideal for complex enterprise environments.
Pros
- No-code builder for rapid creation of interactive walkthroughs and flows
- Robust analytics and AI insights for measuring user engagement and adoption
- Extensive integrations with 100+ enterprise apps like Salesforce and SAP
Cons
- Enterprise-level pricing can be prohibitive for SMBs
- Advanced customization requires a learning curve
- Limited standalone free tier or trial for testing full capabilities
Best For
Enterprises and SaaS providers with complex applications needing scalable user onboarding and adoption tools.
Pricing
Custom quote-based pricing; typically starts at $20,000+ annually for mid-sized deployments, scaling with users and features.
Pendo
enterpriseProduct experience platform offering in-app guides, walkthroughs, and analytics to improve user adoption.
Behavioral analytics-driven personalization of in-app guides
Pendo is a robust product experience platform specializing in interactive in-app walkthroughs, guides, and tooltips to enhance user onboarding, feature adoption, and retention. It integrates product analytics with no-code guide builders, enabling personalized experiences based on user behavior, segments, and real-time data. Beyond walkthroughs, it includes feedback tools like NPS surveys and release notes to close the loop on user insights.
Pros
- Deep integration of analytics with walkthroughs for data-driven personalization
- No-code builder for quick guide creation and A/B testing
- Advanced segmentation and multi-app support for enterprises
Cons
- Steep learning curve for full feature utilization
- High cost unsuitable for small teams or startups
- Occasional performance issues with complex guides
Best For
Enterprise product teams needing analytics-powered, scalable user onboarding and adoption tools.
Pricing
Custom enterprise pricing based on monthly active users; typically starts at $10,000+ annually with tiers scaling up significantly.
Appcues
specializedNo-code tool for designing personalized product tours, onboarding flows, and interactive walkthroughs.
AI Experience Builder that auto-generates personalized walkthroughs from natural language prompts
Appcues is a no-code product adoption platform that enables SaaS teams to create interactive in-app walkthroughs, tours, tooltips, checklists, and announcements to guide users through features and boost engagement. It supports advanced personalization through behavioral segmentation, A/B testing, and analytics to optimize user onboarding and retention. The platform integrates seamlessly with tools like Segment, Intercom, and Slack, allowing non-technical users to launch experiences quickly without developer involvement.
Pros
- Intuitive no-code visual builder for rapid experience creation
- Powerful segmentation and personalization based on user behavior
- Robust analytics with A/B testing and engagement metrics
Cons
- Pricing scales quickly for high-volume usage
- Advanced features locked behind higher tiers
- Initial integration setup requires some technical knowledge
Best For
Mid-sized SaaS product teams focused on scalable user onboarding and adoption without heavy engineering dependency.
Pricing
Starts at $249/month (Starter, billed annually) for basic flows; Pro at $839/month for segmentation; Enterprise custom pricing.
Userpilot
specializedBehavioral onboarding platform that creates dynamic walkthroughs and product tours based on user actions.
AI-powered experience builder that auto-generates personalized walkthroughs from screenshots and user data
Userpilot is a no-code product adoption platform designed for SaaS teams to create interactive in-app walkthroughs, tooltips, checklists, and modals that guide users through onboarding and feature discovery. It emphasizes personalization through advanced segmentation, A/B testing, and analytics to boost user engagement and retention. The tool integrates seamlessly with tools like Segment, Intercom, and analytics platforms for a comprehensive user experience strategy.
Pros
- Intuitive drag-and-drop builder for rapid walkthrough creation
- Advanced user segmentation and personalization options
- Robust analytics with A/B testing and engagement metrics
Cons
- Pricing scales quickly with monthly active users
- Some advanced features require higher-tier plans
- Primarily optimized for web apps, with limited native mobile support
Best For
Mid-sized SaaS companies with growing user bases needing scalable in-app onboarding without heavy developer involvement.
Pricing
Starts at $249/month (annual billing) for Starter (5k MAU), $749/month for Growth (25k MAU), Enterprise custom.
Chameleon
specializedNo-engineering-required builder for in-app walkthroughs, tooltips, and surveys to enhance user experiences.
Dynamic user segmentation that auto-triggers tailored walkthroughs based on real-time behavior and data
Chameleon is a no-code platform for creating interactive in-app experiences like product tours, tooltips, checklists, and announcements to drive SaaS user onboarding and adoption. It enables product teams to personalize walkthroughs using advanced segmentation based on user behavior, attributes, and events without developer involvement. The tool provides analytics, A/B testing, and integrations with tools like Segment and Intercom for measuring engagement impact.
Pros
- Intuitive visual no-code builder for quick setup
- Powerful segmentation for personalized experiences
- Built-in analytics and A/B testing for optimization
Cons
- Pricing starts high for small teams
- Advanced features locked behind higher tiers
- Limited support for highly complex custom logic
Best For
Mid-sized SaaS growth and product teams seeking scalable, developer-free user onboarding.
Pricing
Starts at $249/month (billed annually) for Essentials; Growth at $599/month, Pro at $959/month, Enterprise custom.
UserGuiding
specializedSimple no-code solution for interactive product tours, checklists, and onboarding walkthroughs.
Checklist Flows for multi-step, interactive onboarding sequences that track completion and progress
UserGuiding is a no-code platform designed for SaaS teams to create interactive product tours, onboarding checklists, tooltips, and hotspots that guide users through software interfaces. It helps improve user adoption, reduce churn, and gather feedback via integrated NPS surveys and analytics. The tool also supports resource centers and segmentation for personalized experiences, making it suitable for enhancing in-app guidance without development resources.
Pros
- Intuitive no-code editor for quick tour creation
- Strong analytics and segmentation for targeted guidance
- Affordable pricing with scalable plans
Cons
- Limited advanced customization options compared to enterprise tools
- Fewer integrations than top competitors
- No native mobile app support for tours
Best For
SaaS startups and SMBs seeking an easy, cost-effective solution for product onboarding and walkthroughs.
Pricing
Starter at $89/mo (5k MAU), Pro at $389/mo (20k MAU), Enterprise custom; 14-day free trial.
CommandBar
specializedAI-powered interface that includes contextual walkthroughs, search, and help to accelerate product adoption.
AI-powered Universal Search Bar that intelligently surfaces relevant walkthroughs, tours, and help content contextually
CommandBar is an in-app assistance platform that delivers interactive product walkthroughs, tours, checklists, and AI-powered universal search to guide users through software applications seamlessly. It enables teams to create contextual guides, announcements, and personalized onboarding experiences without heavy coding. By integrating help content into a single command bar, it reduces support needs and boosts user adoption.
Pros
- Highly customizable walkthroughs and tours with AI personalization
- Universal search bar aggregates guides, docs, and support in one place
- Quick integration via JavaScript snippet with no-code editor
Cons
- Pricing scales quickly with usage and active users
- Advanced customizations require developer involvement
- Overkill for teams needing only basic static walkthroughs
Best For
SaaS product teams seeking an all-in-one in-app guidance solution with AI-driven interactivity.
Pricing
Free developer plan; Pro starts at $250/month (billed annually), Enterprise custom; scales by monthly active users.
Product Fruits
specializedIn-app widget for creating guided tours, announcements, and onboarding walkthroughs without coding.
One-click widget installation with automatic updates and no maintenance required
Product Fruits is a no-code platform designed for creating interactive product walkthroughs, tours, checklists, tooltips, hotspots, and onboarding experiences within web applications. It enables teams to guide users through features, reduce churn, and improve adoption without requiring developers. The tool offers a visual editor for quick setup, segmentation, A/B testing, and integrations with tools like Intercom and HubSpot.
Pros
- Intuitive no-code visual editor for rapid tour creation
- Comprehensive widget library including checklists and announcements
- Strong segmentation and A/B testing capabilities
Cons
- Free plan limited to 100 monthly active users
- Widget dependency may impact load times on complex sites
- Advanced analytics require higher-tier plans
Best For
SaaS teams and product managers looking for an easy, no-code solution to enhance user onboarding and feature discovery.
Pricing
Free (up to 100 MAU); Launch €99/mo (500 MAU); Scale €299/mo (5K MAU); Enterprise custom.
Inline Manual
specializedPlatform for building inline guides, step-by-step walkthroughs, and knowledge bases within web apps.
Visual Step Recorder that auto-generates walkthroughs by recording user sessions in real-time
Inline Manual is a no-code platform designed for creating interactive in-app guides, product tours, tooltips, hotspots, and checklists to enhance user onboarding and product adoption. It allows teams to build contextual walkthroughs directly within web applications using a visual editor, without requiring coding skills. The tool includes segmentation, A/B testing, analytics, and integrations with tools like Intercom and Segment for targeted, data-driven user experiences.
Pros
- Intuitive visual editor for quick tour creation
- Robust analytics and user segmentation
- Strong integration ecosystem and A/B testing
Cons
- Pricing scales quickly with user volume
- Limited advanced customization options
- Occasional performance issues with complex tours
Best For
SaaS product teams seeking easy-to-deploy in-app onboarding and guidance for mid-sized user bases.
Pricing
Starter at $199/mo (5K MAU), Pro at $499/mo (20K MAU), Enterprise custom; annual discounts available.
Conclusion
Among the top 10 product walkthrough tools, WalkMe shines as the top choice, leveraging its enterprise digital adoption platform to create impactful interactive guides and automation that drive user productivity. Whatfix and Pendo follow as strong alternatives, with Whatfix offering no-code contextual experiences and Pendo combining walkthroughs with analytics to enhance user adoption—each catering to distinct needs. Together, these tools highlight the breadth of options available for elevating product engagement.
Explore WalkMe today to transform user onboarding and unlock the full potential of your product, or dive into Whatfix or Pendo if their unique features align better with your goals.
Tools Reviewed
All tools were independently evaluated for this comparison